351 IT Services jobs in Owings Mills

Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships with leading cloud, design and business intelligence platforms fuel our expertise.
We value deep relationships, dedication to serving others and inclusion. We drive positive outcomes for our people and our business, and we stay true to our commitments and act in harmony with our words. We exist to create significant opportunity for people to achieve fulfillment through career success.
Ready to join us?
Here's what the opportunity supported through our TGS Talent Acquisition Team requires:
The Technical Service Manager oversees multiple projects with both on-site and off-shore teams. They oversee project health, manage the team and stakeholders, and lead efforts to improve program performance and customer experience.
Key to the success in this role is an ability to work across teams, both internally and externally and align solutions toward customer needs.
Key Responsibilities
- Developing and implementing effective service strategies and operational policies to enhance performance and reliability.
- Assisting release management processes, serving as a key liaison between development and support teams to ensure smooth deployments and issue resolution.
- Design and enforce SLAs, KPIs, and SOPs to maintain service quality and accountability.
- Working on application integration projects, MuleSoft, contributing to seamless data flow and system interoperability.
- Facilitate Scrum ceremonies: daily stand-ups, sprint planning, reviews, and retrospectives
- Coordinate with stakeholders to ensure alignment and clear communication
- Remove obstacles and resolve conflicts to maintain team productivity
- Monitor sprint progress and report key metrics (e.g., burndown charts)
Qualifications
- Bachelor's degree in Computer Science, Information Systems, or related field (Master's preferred)
- 5+ years in technical integration roles, including 2+ years in a leadership position
- Proven experience with integration tools (e.g., MuleSoft, Dell Boomi, Azure Logic Apps)
- Strong understanding of APIs, web services, middleware, and cloud technologies
- Excellent communication and stakeholder management skills
- Familiarity with ITIL or other service frameworks is a plus
- Hands-on experience in system integration, APIs, middleware, or enterprise service bus (ESB) technologies
- Scrum Master certification (CSM, PSM) preferred
- Strong understanding of Software Development Life Cycle (SDLC), DevOps methodologies, and industry-standard development best practices.
- Knowledge in cloud platforms (e.g., AWS, Azure, GCP) and infrastructure automation tools (e.g., Terraform, Jenkins).
Preferred Attributes
- Agile mindset with a focus on continuous improvement
- Detail-oriented with a systems-thinking approach
- Ability to thrive in fast-paced, hybrid tech environments
Pay and Benefits
The pay range for this position is $65.00 - $75.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Baltimore,MD.
Application Deadline
This position is anticipated to close on Oct 11, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Senior Manager, Technical Services
**SENIOR MANAGER, TECHNICAL SERVICES**
**HUNT VALLEY, MD**
**COTY is looking for smart leaders who are fast and passionate.**
Our purpose is to celebrate and liberate the diversity of beauty. We challenge convention through invention, expanding our horizons to enrich your reality with possibility. We build brands to inspire and enable our consumers to experience the confidence and joy of expressing their beauty, their way.
We are actively seeking a Manufacturing Equipment Sr. Manager to lead the Coty Hunt Valley Technical Maintenance Team. This role will be responsible for the sustained and continuous improvement of the maintenance, engineering, and technology aspects of manufacturing equipment. This position reports directly to theDirector, Operations.
**THE ROLE**
**In this role you will be responsible for:**
+ _Lead the Coty Hunt Valley Technical Organization through its daily and strategic maintenance activities to meet and exceed the departments safety, quality, efficiency, production volume and cost objectives_
+ _Lead and develop a team of hourly technicians charged with maintenance, optimization, and upgrade of existing manufacturing equipment to achieve plants manufacturing goals while fostering a team environment_
+ _Support operation and maintenance of manufacturing systems and automation equipment to meet goals of the plant and business_
+ _Overall PM ownership ensuring accuracy, optimization, and completion_
+ _Participates in the purchase and install, start-up and validation of new equipment and/or processes as required to meet product specifications, requirements, and manufacturing expectations_
+ _Responsible for planning scheduled and performing un-scheduled maintenance for existing and new manufacturing equipment and processes in a manufacturing department_
+ _Responsible for the production maintenance budget; designs, recommends, and implements cost reduction projects within the scope of annual plant targeted goals_
+ _Lead, manage, and develop all production maintenance team members in the Hunt Valley Plant to form a sustainable succession plan while reducing equipment maintenance and developing skill proficiencies_
**QUALIFICATIONS**
We'd love to see candidates who have:
**_Essential:_**
+ _HS Diploma or equivalent required, BS degree in Engineering or related field is preferred_
+ _10+ years of experience in FMCG company (food, beauty, etc.), Ideally experience in processing and packaging equipment_
+ _Experience with factory automation equipment design, operation, and maintenance, preferably in a GMP regulated manufacturing environment_
+ _Demonstrated Root cause analysis experience required_
**_Desirable:_**
+ _5+ years leadership experience over maintenance or engineering group supporting a manufacturing organization is preferred_
+ _Broad knowledge of high-performance manufacturing, FDA regulatory requirements, validation concepts and techniques, standard cost accounting preferred_
+ _Zero based budgeting experience preferred_
+ _Experience with lean manufacturing, six sigma, and category management is desirable along with MRP and production order transaction maintenance experience using SAP_
**WHAT WE OFFER**
This is unique role with a genuine opportunity to make an impact. You'll get to work in a diverse environment with a team of professionals who are passionate about the work they do and know how to have some fun along the way.
**ABOUT US**
Our people make us who we are. They are the brightest minds bringing the boldest ideas to life every day. If you're the kind of person who refuses to settle, if you want to think bigger, learn faster and go further than you ever thought possible - we'd love to hear from you.
Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion in an effort to create a more open, inclusive, and diverse workplace where all employees can be their authentic self.
**EQUAL EMPLOYMENT OPPORTUNITIES**
We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Coty complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact .We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.
English -Please click on this link to review the Notification of Equal Opportunity Rights poster
Español -Por favor, haga un clic en el enlace para revisar el poster de la Ley de los Derechos de Igualdad de Empeo
Country/Region: US
City: Hunt Valley
**Nearest Major Market:** Baltimore

**Specialty/Competency:** Managed Services
**Industry/Sector:** Not Applicable
**Time Type:** Full time
**Travel Requirements:** Up to 80%
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As a Workday consulting generalist at PwC, you will focus on providing a broad range of consulting services across various Workday applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Workday applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Lead in line with our values and brand.
+ Develop new ideas, solutions, and structures; drive thought leadership.
+ Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
+ Balance long-term, short-term, detail-oriented, and big picture thinking.
+ Make strategic choices and drive change by addressing system-level enablers.
+ Promote technological advances, creating an environment where people and technology thrive together.
+ Identify gaps in the market and convert opportunities to success for the Firm.
+ Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Managed Services - Workday - Application Evolution Services team you support, maintain, manage, and evolve Workday applications that support Finance, Human Resources, and IT business functions. As a Director, you set the strategic direction and lead business development efforts, making impactful decisions and overseeing multiple projects while maintaining executive-level client relations. You also build and manage client delivery teams, develop Application Managed Services or Evolution Services, and mentor a global talent delivery team.
Responsibilities
- Define strategic direction for Workday applications
- Lead business development and client engagement
- Oversee multiple projects and confirm client satisfaction
- Build and manage client delivery teams
- Develop and evolve Application Managed Services
- Mentor and guide a global talent delivery team
- Make impactful decisions to drive growth
- Foster a culture of quality and integrity
What You Must Have
- Bachelor's Degree
- 8 years of experience
What Sets You Apart
- Experience developing Application Managed Services or Evolution Services
- Understanding and solving business and technology challenges
- Leading mid to large sales pursuits
- Growing, developing and mentoring a global talent delivery team
- Understanding Workday application market trends
- Conducting industry, market, competitive and chain analysis
- Developing business cases and understanding underlying ROI
- Conducting customer segmentations and developing associated segment strategies
- Developing customer centric operating models
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:

**Specialty/Competency:** Managed Services
**Industry/Sector:** Not Applicable
**Time Type:** Full time
**Travel Requirements:** Up to 60%
At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decision-making and driving business growth.
Those in artificial intelligence and machine learning at PwC will focus on developing and implementing advanced AI and ML solutions to drive innovation and enhance business processes. Your work will involve designing and optimising algorithms, models, and systems to enable intelligent decision-making and automation.
Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Lead in line with our values and brand.
+ Develop new ideas, solutions, and structures; drive thought leadership.
+ Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
+ Balance long-term, short-term, detail-oriented, and big picture thinking.
+ Make strategic choices and drive change by addressing system-level enablers.
+ Promote technological advances, creating an environment where people and technology thrive together.
+ Identify gaps in the market and convert opportunities to success for the Firm.
+ Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Data and Analytics Engineering team you will lead the delivery of managed services for AI and machine learning systems across various cloud platforms. As a Director you will set the strategic direction, drive business growth, and maintain impactful executive-level client relations while overseeing multiple projects.
Responsibilities
- Oversee multiple initiatives to secure alignment with organizational goals
- Promote collaboration within the Data and Analytics Engineering team
- Identify market opportunities and convert them into successful outcomes
- Encourage a culture of creativity and problem-solving among team members
- Assess adherence to professional standards and practices in service delivery
What You Must Have
- Bachelor's Degree
- 12 years of experience
What Sets You Apart
- Preferred field(s) of study: Computer Science, Engineering
- ITIL Certification preferred
- Demonstrating thought leadership in AI/ML systems
- Leading managed services delivery for cloud-native ML solutions
- Overseeing operational health of AI/ML platforms
- Managing client relationships in steady-state delivery environments
- Driving process improvement through automation
- Working with leadership to evolve support models
- Proficiency in observability tools and AI/ML monitoring platforms
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:

Location: Anywhere in Country
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Technology Consulting - Managed Services -** **Digital Engineering Operations Services - Senior** **Manager**
EY's Technology Operations Managed Services team (Tech Ops) works with some of the world's largest companies. Our solution is being built out in FY24 to encompass application (NA1) managed services, digital solutions including custom development and bespoke solutions. The solution team caters to account teams and clients in all sectors with an emphasis on the larger, more complex managed service deals. The team is responsible for building the business into a significant solution for the firm, achieving target margin and revenue targets and driving innovative solutions to ensure EY retains a foothold in the market.
**The opportunity**
As a Senior Manager in EY's Digital Engineering Operations Services practice, you will lead the delivery, transformation, and optimization of digital engineering services across client engagements. You will be responsible for managing service delivery, driving innovation, and ensuring alignment with EY's quality standards and client expectations. This role requires a strong leader with deep experience in digital operations, engineering platforms, and agile delivery models.
**Your key responsibilities**
+ Lead end-to-end delivery of digital engineering operations services across multiple client engagements.
+ Manage client relationships and ensure high levels of satisfaction and service quality.
+ Drive operational excellence through automation, DevOps practices, and continuous improvement initiatives.
+ Collaborate with cross-functional teams to align engineering services with business goals.
+ Oversee service level agreements (SLAs), performance metrics, and governance frameworks.
+ Mentor and develop team members, fostering a culture of innovation and accountability.
+ Support business development efforts including proposals, presentations, and client workshops.
+ Ensure compliance with EY's risk management and security standards.
**To qualify for the role, you must have**
+ Bachelor's degree in Computer Science, Engineering, or related field; Master's degree preferred.
+ 15+ years of experience in digital engineering, IT operations, or managed services, with at least 5 years in a leadership role.
+ Strong understanding of agile methodologies, DevOps, CI/CD pipelines, and cloud-native architectures.
+ Experience with engineering platforms such as GitHub, GitLab, Jira, Jenkins, and Kubernetes.
+ Excellent communication, leadership, and stakeholder management skills.
+ Relevant certifications such as PMP, Scrum Master, or DevOps certifications are a plus.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $151,500 to $46,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 181,800 to 393,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .

At Trane TechnologiesTM ( and through our businesses including Trane® ( and Thermo King® ( , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
**What's in it for you:**
**Be a part of our mission!** As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
This is an exciting opportunity to make a difference in building efficiency and sustainability through our Equipment, Service or Controls / Building Automation offerings.
Trane Technologies, the global leader in innovative climate solutions, hands on summer internship allows participants to explore a career in Technical Sales through the following:
· A 12-week internship program that will challenge and develop your technical, business, sales engineering, leadership, and communication skills - providing insight into a sales career with Trane Technologies.
· Gain and interact with the world's most complete line of commercial, industrial, and institutional heating, ventilating, and air conditioning (HVAC) equipment and building management controls.
· Be exposed to the many facets of Trane Technologies' businesses: Service, Equipment, Building Automation, Application, Fulfillment, and much more.
· This internship will provide you with the experience to pursue a career in Technical Sales and creates the opportunity to join our industry leading Graduate Training Program (GTP) after graduation.
**Where is the work:**
**Onsite:**
This position has been designated as **On-Site.**
**What you will do:**
Our award-winning internship program provides you the opportunity to learn more about us while you collaborate with peers across North America. As a Technical Sales Intern you may experience or gain exposure to:
· Work directly with our industry leading Sales Account Managers and customers.
· Understand the design, application and sale of systems, controls, parts, and services for commercial, industrial, and institutional buildings.
· Attend sales meetings; business functions; sales and service calls; customer meetings alongside experienced account managers and mentors.
· Understand the steps sales engineers take from start to finish on a job and be hands-on in those steps throughout the internship.
· Gain an appreciation for the importance of the relationship with our customers as you work with them as a daily point-of-contact creating a sense of ownership and importance in the solution-making process.
**What you will bring:**
· Actively enrolled in a bachelor's or master's degree in Business, Management, Sales, Entrepreneurship, Marketing, Engineering.
· Candidates must have completed at least their sophomore or 2nd year before the start of the summer internship to be eligible for internship positions.
· Be a U.S. citizen or have the legal right to work in the U.S. without requiring sponsorship now or in the future.
· A passion for continuous learning in technical fields, ensuring a solid foundation for understanding and communicating engineering solutions.
· This posting is for multiple opportunities. Some positions may be remote while others may require a hybrid or onsite assignment at one of our facilities across North America.
· Possess a valid driver's license for a minimum of 12 months, ability to provide proof of insurance, and have no major or frequent traffic violations including, but not limited to:
o DUI in the previous 3 years
o Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
**Compensation:**
Pay Range:
$22.68 - $32.40
Total compensation for this role will include a commission/incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed.
**Travel:**
Less than 15% in defined geography
**Equal Employment Opportunity:**
We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
_This role has been designated by the Company as Safety Sensitive._

**Specialty/Competency:** Managed Services
**Industry/Sector:** Not Applicable
**Time Type:** Full time
**Travel Requirements:** Up to 60%
At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decision-making and driving business growth.
Those in artificial intelligence and machine learning at PwC will focus on developing and implementing advanced AI and ML solutions to drive innovation and enhance business processes. Your work will involve designing and optimising algorithms, models, and systems to enable intelligent decision-making and automation.
Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Craft and convey clear, impactful and engaging messages that tell a holistic story.
+ Apply systems thinking to identify underlying problems and/or opportunities.
+ Validate outcomes with clients, share alternative perspectives, and act on client feedback.
+ Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
+ Deepen and evolve your expertise with a focus on staying relevant.
+ Initiate open and honest coaching conversations at all levels.
+ Make difficult decisions and take action to resolve issues hindering team effectiveness.
+ Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Managed Services - AI Ops team you lead the management of end-to-end AI/ML operations on cloud platforms, focusing on delivering stability and performance for AI services. As a Senior Manager, you guide teams through complex problem-solving, leveraging your strategic advising skills to enhance operational excellence and drive results. This role requires collaboration with Director-level leaders and client stakeholders to track service level agreements and report on AI system performance.
Responsibilities
- Develop innovative solutions in artificial intelligence
- Work with cross-functional teams to drive results
- Analyze data to inform decision-making processes
- Enhance operational effectiveness through advanced technologies
- Lead initiatives to improve client engagement and satisfaction
- Manage project timelines and resource allocation
- Assess compliance with industry standards and practices
What You Must Have
- Bachelor's Degree
- 10 years of experience
What Sets You Apart
- ITIL Certification preferred
- Managing AI/ML operations on cloud platforms
- Assessing stability of AI services and incident management
- Implementing MLOps practices for operational governance
- Leading delivery teams and engaging stakeholders
- Enhancing AI/ML support workflows for quality
- Demonstrating operational knowledge of monitoring platforms
- Supporting AI for IT Operations and Contact Centers
- Working with clients to track AI performance
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: salary range for this position is: $124,000 - $280,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:

**Specialty/Competency:** Managed Services
**Industry/Sector:** Not Applicable
**Time Type:** Full time
**Travel Requirements:** Up to 60%
At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decision-making and driving business growth.
Those in artificial intelligence and machine learning at PwC will focus on developing and implementing advanced AI and ML solutions to drive innovation and enhance business processes. Your work will involve designing and optimising algorithms, models, and systems to enable intelligent decision-making and automation.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Analyse and identify the linkages and interactions between the component parts of an entire system.
+ Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
+ Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
+ Develop skills outside your comfort zone, and encourage others to do the same.
+ Effectively mentor others.
+ Use the review of work as an opportunity to deepen the expertise of team members.
+ Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
+ Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Managed Services team you will oversee the operational support for innovative AI models, maintaining their exceptional performance and reliability. As a Manager, you will lead teams in delivering top-tier AI/ML services, driving innovation, and fostering client relationships while navigating complex challenges. Join us to shape the future of AI operations and make a significant impact in a rapidly evolving field.
Responsibilities
- Navigate and resolve intricate operational challenges
- Foster a culture of continuous improvement and learning
- Work with stakeholders to meet service expectations
- Contribute to the evolution of AI operations
What You Must Have
- Bachelor's Degree
- 7 years of experience
- Experience managing operational support for deployed AI models (e.g., GPT, Claude, BERT, etc.)
- Working knowledge of RAG architectures, vector stores (e.g., FAISS, Pinecone), LangChain/LlamaIndex, and cloud AI services (Azure OpenAI, AWS Bedrock, GCP Vertex AI)
- Proficient with AI monitoring tools, ML observability (e.g., Arize, Evidently), and MLOps practices
What Sets You Apart
- Master's Degree in Computer Science, Engineering, Artificial Intelligence and Robotics preferred
- Demonstrating success in managing client needs
- Managing end-to-end delivery of AI/ML services
- Leading client conversations on operationalizing AI pipelines
- Implementing monitoring and incident response for AI models
- Guiding junior team members in AI systems maintenance
- Working with solution architects and DevOps teams
- Driving development of accelerators for LLM operations
- Identifying automation opportunities to enhance operations
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: