53 IT Specialists jobs in Jacksonville
Customer Technical Support Representative
32290 Jacksonville, Florida
IQ Fiber
Posted 14 days ago
Job Viewed
Job Description
A Smarter Career Choice
Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here.
We're looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you'll find a place where your voice matters. You'll find a team that works hard and has fun. And, if you're like us, you'll know you made a Smarter career choice.
This is an in-office position located in Jacksonville, FL. Local candidates only.
Multiple shifts available- 1st shift, 2nd shift, 3rd shift, Overnights.
Position Summary:
The Customer Technical Support Representative provides technical support to our customers regarding their IQ Fiber internet service. In this role you will be troubleshooting customer internet connections and home Wi-Fi. You will also assist customers with new service requests, installation and service questions, and billing status.
Our customer support team is a fun, energetic, and resourceful team who enjoy providing the very best customer service via phone, email, and chat while working in our Jacksonville office. Success in this role requires a genuine enthusiasm for technology and a keen interest in assisting customers reach a resolution using problem-solving skills.
Essential Duties and Responsibilities:
Qualifications and Skills:
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here.
We're looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you'll find a place where your voice matters. You'll find a team that works hard and has fun. And, if you're like us, you'll know you made a Smarter career choice.
This is an in-office position located in Jacksonville, FL. Local candidates only.
Multiple shifts available- 1st shift, 2nd shift, 3rd shift, Overnights.
Position Summary:
The Customer Technical Support Representative provides technical support to our customers regarding their IQ Fiber internet service. In this role you will be troubleshooting customer internet connections and home Wi-Fi. You will also assist customers with new service requests, installation and service questions, and billing status.
Our customer support team is a fun, energetic, and resourceful team who enjoy providing the very best customer service via phone, email, and chat while working in our Jacksonville office. Success in this role requires a genuine enthusiasm for technology and a keen interest in assisting customers reach a resolution using problem-solving skills.
Essential Duties and Responsibilities:
- Exceed customer expectations at every opportunity.
- Drive customer satisfaction as the first point of contact for all inbound customer contacts (phone calls, chats, emails).
- Manage customer communications received via multiple sources - phone, email, text, & social sites from potential or existing customers and respond to any questions or concerns.
- Process incoming orders for new installation, scheduling with the customer and completing the billing for services rendered.
- Complete change of service requests and make updates to accounts per customer requests.
- Respond to inquiries on order status, billing questions, service availability, new product offerings, etc.
- Provide excellent customer service support including technical troubleshooting of service issues to customers calling in or chatting in for help.
- Use problem-solving skills to properly diagnose and resolve technical hardware and software issues involving internet and Wi-Fi connectivity.
- Ensure details of the customer interaction are captured by opening trouble tickets where applicable, documenting the interaction, actions taken & details of how issue was resolved.
- Utilize our systems and tools to proactively check for and resolve potential issues before marking the contact as complete.
- Respond to escalated calls from customers and service techs during installation or service calls.
- Make follow-up calls on previously resolved trouble tickets to ensure customer satisfaction.
- Ensure that service-impacting events are worked timely to minimize service outages.
- Provide customers with updates on the progress of the work orders and/or trouble tickets.
- Follow-up with potential customers to convert leads to orders or to finalize orders.
- Provide manager with regular updates on common problems encountered and identify possible longer-term solutions/improvements to reduce future problems.
- Use communication channels to inform the team of important issues and information which will help improve team performance.
- Effectively communicate IQ Fiber's product and service offering.
- Navigate through multiple systems.
- Perform other duties as assigned.
Qualifications and Skills:
- A customer-first, troubleshooting mindset with demonstrated ability to provide exceptional internal and external customer care with a strong sense of ownership over results.
- 2 years of customer service experience, 1 year in a contact center setting.
- 6+ months of experience troubleshooting basic network/Wi-Fi issues, preferred.
- Previous telecommunications experience a plus.
- Preference for operating in a fast-paced, technical environment with a high degree of critical thinking and problem solving.
- Enjoys working with a team, but has ability to work independently, multi-task in a fast-paced environment without supervision and able to achieve individual and team metric results.
- Willing to learn, adapt and evolve with the team and company and develop new skills quickly.
- Ability to learn and grasp new concepts and work through problems in a logical manner.
- Positive attitude with a passion for helping customers and the ability to connect with people.
- Commitment to owning customer issues from start to finish.
- Excellent customer service skills, including positive phone demeanor.
- Strong follow-up skills, accuracy, and attention to detail.
- Strong technical aptitude with excellent end-user interaction skills
- Capable of answering technical questions from technical and non-technical users.
- Able to listen with solid analytical, problem-solving, and trouble-shooting skills with capability to solve complex problems.
- Experience in one or more ticketing, CRM, billing, ordering, scheduling, phone systems; Microsoft Dynamics a plus.
- Strong computer skills and the ability to navigate through multiple screens.
- Exceptional knowledge of Microsoft Office applications.
- Excellent verbal and written communication skills.
- Must be able to pass criminal background check.
- Flexibility to work mandatory overtime to meet business needs.
- High integrity and a strong work ethic are a must.
- Attention to detail and ability to think creatively and strategically is a must.
- Excellent organization and time management skills.
- Ability to interact and communicate effectively with other team members.
- High school diploma or equivalent (higher education preferred)
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
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0
Oracle EBS Technical Support Specialist
Jacksonville, Florida
Mfinite Consulting
Posted 3 days ago
Job Viewed
Job Description
Job Announcement: Oracle EBS Technical Support Specialist
Company: Mfinite Consulting
Position: Oracle EBS Technical Support Specialist
Location: Remote/On-Site (Flexible)
Employment Type: Full-Time
Contract Duration: 3 Years
About Us:
Mfinite Consulting is a leading provider of IT solutions, specializing in enterprise systems and technical support. We are seeking a highly skilled Oracle EBS Technical Support Specialist to join our team and provide comprehensive 24x7 support for Oracle E-Business Suite environments. This is an exciting opportunity to work on cutting-edge technology and support critical business operations.
Key Responsibilities:
- Provide 24x7 proactive monitoring and technical support for Oracle EBS environments.
- Manage database initialization/configuration parameters and troubleshoot database/application issues.
- Perform preventive maintenance, health checks, and performance tuning for Oracle EBS and associated databases.
- Execute application and database patching, including quarterly CPU patches and minor upgrades.
- Implement and manage backup and recovery strategies, disaster recovery planning, and failover support.
- Conduct periodic and on-demand refresh/clones of non-production environments from production.
- Provide remote OS management (Linux/Windows), including patching, upgrades, and troubleshooting.
- Collaborate with internal and external teams during Oracle EBS upgrades and validate compatibility of patches/configurations.
- Ensure compliance with cybersecurity policies, including two-factor authentication and secure session protocols.
Qualifications:
- Proven experience supporting Oracle EBS environments of similar or larger scale.
- Expertise in Oracle EBS versions 12.1.3 and 12.2.14 .
- Strong knowledge of Oracle Linux Operating System and database management.
- Certified Oracle professionals preferred.
- Demonstrated success in providing 24x7 on-call support for both App DBA and OS technical functions.
- Familiarity with disaster recovery planning and high availability configurations.
- Excellent communication and problem-solving skills.
Service Levels:
- Critical Incident Response Time: Within 15 minutes.
- High Priority Resolution Time: Within 4 hours.
- Routine Request Response Time: Within 1 business day.
- Monthly Uptime Guarantee: 99.9% for production environments.
Why Join Us?
- Opportunity to work on high-impact projects with cutting-edge technology.
- Competitive compensation and scalability in pricing models.
- Collaborative and dynamic work environment.
- Professional growth and certification opportunities.
Application Process:
Interested candidates should submit their resume and cover letter detailing their experience and qualifications.
Deadline: Applications will be reviewed on a rolling basis.
Mfinite Consulting is an equal opportunity employer.
Join us and be part of a team that drives innovation and excellence in enterprise IT solutions!
Apply Now
1
TECHNICAL SUPPORT SPECIALIST - US Residence based position
32065 Orange Park, Florida
Bayer
Posted 11 days ago
Job Viewed
Job Description
At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice.
TECHNICAL SUPPORT SPECIALIST - US Residence based position
TECHNICAL SUPPORT SPECIALIST - RESIDENCE
PURPOSE
The purpose of the Technical Support Specialist is to provide enhanced in-depth remote technical support to internal and external customers for Bayer products (including device and software) while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction. This position sits under the Bayer Customer Response Squad and will be responsible to develop, documents and communicate new procedures and processes that meet industry compliance, regulatory and customer standards. This position supports service initiatives for remote connectivity and operational efficiencies to meet productivity, quality and business objectives along with support of the PCU program to enhance our biomed partnerships and provides operational efficiencies to TAC. In addition, the incumbent will maintain technical certification and stay up to date with current service process procedures/policies to provide field service or TAC support in accordance with business needs.
The shift for this Residence role is a rotating 8 hr. shift M-F with start times as early as 6am EST and shift end times as late at 11pm EST along with a rotating weekend shift (S/S) from 7:30am-3:30pm EST. OT as required.
YOUR TASKS AND RESPONSIBILITIES
+ Provides in-depth technical phone and email support to internal and external customers for Bayer products, including software and device applications, while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction;
+ Performs high quality service during customer technical service requests, internal team projects, and process improvement activities. Completes all service requests, ServiceMax cases and workorders, performance field dispatch and supports customer implementation requests in a timely manner. Works with teammates to make sure the team has all tools, equipment, and parts necessary to get the job done;
+ Provides install and post install support as requested for all existing and future Bayer software offerings and entitlements;
+ Assists in coaching and mentoring of new members of the team in their technical capacities;
+ Supports software upgrades and other vulnerability mitigation processes as needed;
+ Administer systems, including portal rights, self-service licensing and device access keys so that both internal and external customers have timely access to needed software;
+ Assist in developing documenting, and communicating new procedures and processes that meet industry compliance, regulatory and customer standards;
+ Build strong relationships across multiple organizations including marketing, new product development, sales and operational excellence;
+ Contribute towards creating a motivational performance/results-oriented team self-organized work environment; contributing to creating a teamwork atmosphere where each team member is willing to participate and go out of their way to help each other.
WHO YOU ARE
Bayer seeks an incumbent who possesses the following:
REQUIRED QUALIFICATIONS
+ High School diploma/GED required with 5 years of applicable and demonstrated success working in a technical support role, helpdesk or call center;
+ OR an Associate's degree in related field with 2 years of applicable experience;
+ OR a Bachelor's degree in related field with 1 years of applicable experience;
+ Ability to read and interpret technical manuals and schematics;
+ Demonstrated ability to work in a face paced self-directed environment;
+ Strong verbal and written competencies; along with flexibility and good judgment;
+ Ability to prioritize individual workload and small group tasks to ensure customer satisfaction and team efficiency;
+ Proficient in Microsoft Office product suite;
+ Strong customer relationship focus & skillset; with confidence to deescalate customer concerns;
+ Confidence to provide direction and communicate without direct authority.
PREFERRED QUALIFICATIONS
+ Demonstrated knowledge of Bayer's Radiology business & product suite;
+ Proficiency with departmental tools such as, ServiceMax, ThingWorx and KB systems;
+ Current or prior technical troubleshooting acumen for Bayer suite of products;
+ Software knowledge and troubleshooting capabilities; including Certegra.
Employees can expect to be paid a salary between $67,341.00 to $101,011.00. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc.
This salary range is merely an estimate and may vary based on an applicant's location, market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors.
This posting will be available for application until at least 9-2-25
YOUR APPLICATION
Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer.
To all recruitment agencies: Bayer does not accept unsolicited third party resumes.
Bayer is an Equal Opportunity Employer/Disabled/Veterans
Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.
Bayer is an E-Verify Employer.
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TECHNICAL SUPPORT SPECIALIST - US Residence based position
TECHNICAL SUPPORT SPECIALIST - RESIDENCE
PURPOSE
The purpose of the Technical Support Specialist is to provide enhanced in-depth remote technical support to internal and external customers for Bayer products (including device and software) while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction. This position sits under the Bayer Customer Response Squad and will be responsible to develop, documents and communicate new procedures and processes that meet industry compliance, regulatory and customer standards. This position supports service initiatives for remote connectivity and operational efficiencies to meet productivity, quality and business objectives along with support of the PCU program to enhance our biomed partnerships and provides operational efficiencies to TAC. In addition, the incumbent will maintain technical certification and stay up to date with current service process procedures/policies to provide field service or TAC support in accordance with business needs.
The shift for this Residence role is a rotating 8 hr. shift M-F with start times as early as 6am EST and shift end times as late at 11pm EST along with a rotating weekend shift (S/S) from 7:30am-3:30pm EST. OT as required.
YOUR TASKS AND RESPONSIBILITIES
+ Provides in-depth technical phone and email support to internal and external customers for Bayer products, including software and device applications, while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction;
+ Performs high quality service during customer technical service requests, internal team projects, and process improvement activities. Completes all service requests, ServiceMax cases and workorders, performance field dispatch and supports customer implementation requests in a timely manner. Works with teammates to make sure the team has all tools, equipment, and parts necessary to get the job done;
+ Provides install and post install support as requested for all existing and future Bayer software offerings and entitlements;
+ Assists in coaching and mentoring of new members of the team in their technical capacities;
+ Supports software upgrades and other vulnerability mitigation processes as needed;
+ Administer systems, including portal rights, self-service licensing and device access keys so that both internal and external customers have timely access to needed software;
+ Assist in developing documenting, and communicating new procedures and processes that meet industry compliance, regulatory and customer standards;
+ Build strong relationships across multiple organizations including marketing, new product development, sales and operational excellence;
+ Contribute towards creating a motivational performance/results-oriented team self-organized work environment; contributing to creating a teamwork atmosphere where each team member is willing to participate and go out of their way to help each other.
WHO YOU ARE
Bayer seeks an incumbent who possesses the following:
REQUIRED QUALIFICATIONS
+ High School diploma/GED required with 5 years of applicable and demonstrated success working in a technical support role, helpdesk or call center;
+ OR an Associate's degree in related field with 2 years of applicable experience;
+ OR a Bachelor's degree in related field with 1 years of applicable experience;
+ Ability to read and interpret technical manuals and schematics;
+ Demonstrated ability to work in a face paced self-directed environment;
+ Strong verbal and written competencies; along with flexibility and good judgment;
+ Ability to prioritize individual workload and small group tasks to ensure customer satisfaction and team efficiency;
+ Proficient in Microsoft Office product suite;
+ Strong customer relationship focus & skillset; with confidence to deescalate customer concerns;
+ Confidence to provide direction and communicate without direct authority.
PREFERRED QUALIFICATIONS
+ Demonstrated knowledge of Bayer's Radiology business & product suite;
+ Proficiency with departmental tools such as, ServiceMax, ThingWorx and KB systems;
+ Current or prior technical troubleshooting acumen for Bayer suite of products;
+ Software knowledge and troubleshooting capabilities; including Certegra.
Employees can expect to be paid a salary between $67,341.00 to $101,011.00. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc.
This salary range is merely an estimate and may vary based on an applicant's location, market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors.
This posting will be available for application until at least 9-2-25
YOUR APPLICATION
Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer.
To all recruitment agencies: Bayer does not accept unsolicited third party resumes.
Bayer is an Equal Opportunity Employer/Disabled/Veterans
Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.
Bayer is an E-Verify Employer.
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TECHNICAL SUPPORT SPECIALIST - US Residence based position
32232 Jacksonville, Florida
Bayer
Posted 11 days ago
Job Viewed
Job Description
At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice.
TECHNICAL SUPPORT SPECIALIST - US Residence based position
TECHNICAL SUPPORT SPECIALIST - RESIDENCE
PURPOSE
The purpose of the Technical Support Specialist is to provide enhanced in-depth remote technical support to internal and external customers for Bayer products (including device and software) while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction. This position sits under the Bayer Customer Response Squad and will be responsible to develop, documents and communicate new procedures and processes that meet industry compliance, regulatory and customer standards. This position supports service initiatives for remote connectivity and operational efficiencies to meet productivity, quality and business objectives along with support of the PCU program to enhance our biomed partnerships and provides operational efficiencies to TAC. In addition, the incumbent will maintain technical certification and stay up to date with current service process procedures/policies to provide field service or TAC support in accordance with business needs.
The shift for this Residence role is a rotating 8 hr. shift M-F with start times as early as 6am EST and shift end times as late at 11pm EST along with a rotating weekend shift (S/S) from 7:30am-3:30pm EST. OT as required.
YOUR TASKS AND RESPONSIBILITIES
+ Provides in-depth technical phone and email support to internal and external customers for Bayer products, including software and device applications, while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction;
+ Performs high quality service during customer technical service requests, internal team projects, and process improvement activities. Completes all service requests, ServiceMax cases and workorders, performance field dispatch and supports customer implementation requests in a timely manner. Works with teammates to make sure the team has all tools, equipment, and parts necessary to get the job done;
+ Provides install and post install support as requested for all existing and future Bayer software offerings and entitlements;
+ Assists in coaching and mentoring of new members of the team in their technical capacities;
+ Supports software upgrades and other vulnerability mitigation processes as needed;
+ Administer systems, including portal rights, self-service licensing and device access keys so that both internal and external customers have timely access to needed software;
+ Assist in developing documenting, and communicating new procedures and processes that meet industry compliance, regulatory and customer standards;
+ Build strong relationships across multiple organizations including marketing, new product development, sales and operational excellence;
+ Contribute towards creating a motivational performance/results-oriented team self-organized work environment; contributing to creating a teamwork atmosphere where each team member is willing to participate and go out of their way to help each other.
WHO YOU ARE
Bayer seeks an incumbent who possesses the following:
REQUIRED QUALIFICATIONS
+ High School diploma/GED required with 5 years of applicable and demonstrated success working in a technical support role, helpdesk or call center;
+ OR an Associate's degree in related field with 2 years of applicable experience;
+ OR a Bachelor's degree in related field with 1 years of applicable experience;
+ Ability to read and interpret technical manuals and schematics;
+ Demonstrated ability to work in a face paced self-directed environment;
+ Strong verbal and written competencies; along with flexibility and good judgment;
+ Ability to prioritize individual workload and small group tasks to ensure customer satisfaction and team efficiency;
+ Proficient in Microsoft Office product suite;
+ Strong customer relationship focus & skillset; with confidence to deescalate customer concerns;
+ Confidence to provide direction and communicate without direct authority.
PREFERRED QUALIFICATIONS
+ Demonstrated knowledge of Bayer's Radiology business & product suite;
+ Proficiency with departmental tools such as, ServiceMax, ThingWorx and KB systems;
+ Current or prior technical troubleshooting acumen for Bayer suite of products;
+ Software knowledge and troubleshooting capabilities; including Certegra.
Employees can expect to be paid a salary between $67,341.00 to $101,011.00. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc.
This salary range is merely an estimate and may vary based on an applicant's location, market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors.
This posting will be available for application until at least 9-2-25
YOUR APPLICATION
Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer.
To all recruitment agencies: Bayer does not accept unsolicited third party resumes.
Bayer is an Equal Opportunity Employer/Disabled/Veterans
Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.
Bayer is an E-Verify Employer.
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TECHNICAL SUPPORT SPECIALIST - US Residence based position
TECHNICAL SUPPORT SPECIALIST - RESIDENCE
PURPOSE
The purpose of the Technical Support Specialist is to provide enhanced in-depth remote technical support to internal and external customers for Bayer products (including device and software) while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction. This position sits under the Bayer Customer Response Squad and will be responsible to develop, documents and communicate new procedures and processes that meet industry compliance, regulatory and customer standards. This position supports service initiatives for remote connectivity and operational efficiencies to meet productivity, quality and business objectives along with support of the PCU program to enhance our biomed partnerships and provides operational efficiencies to TAC. In addition, the incumbent will maintain technical certification and stay up to date with current service process procedures/policies to provide field service or TAC support in accordance with business needs.
The shift for this Residence role is a rotating 8 hr. shift M-F with start times as early as 6am EST and shift end times as late at 11pm EST along with a rotating weekend shift (S/S) from 7:30am-3:30pm EST. OT as required.
YOUR TASKS AND RESPONSIBILITIES
+ Provides in-depth technical phone and email support to internal and external customers for Bayer products, including software and device applications, while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction;
+ Performs high quality service during customer technical service requests, internal team projects, and process improvement activities. Completes all service requests, ServiceMax cases and workorders, performance field dispatch and supports customer implementation requests in a timely manner. Works with teammates to make sure the team has all tools, equipment, and parts necessary to get the job done;
+ Provides install and post install support as requested for all existing and future Bayer software offerings and entitlements;
+ Assists in coaching and mentoring of new members of the team in their technical capacities;
+ Supports software upgrades and other vulnerability mitigation processes as needed;
+ Administer systems, including portal rights, self-service licensing and device access keys so that both internal and external customers have timely access to needed software;
+ Assist in developing documenting, and communicating new procedures and processes that meet industry compliance, regulatory and customer standards;
+ Build strong relationships across multiple organizations including marketing, new product development, sales and operational excellence;
+ Contribute towards creating a motivational performance/results-oriented team self-organized work environment; contributing to creating a teamwork atmosphere where each team member is willing to participate and go out of their way to help each other.
WHO YOU ARE
Bayer seeks an incumbent who possesses the following:
REQUIRED QUALIFICATIONS
+ High School diploma/GED required with 5 years of applicable and demonstrated success working in a technical support role, helpdesk or call center;
+ OR an Associate's degree in related field with 2 years of applicable experience;
+ OR a Bachelor's degree in related field with 1 years of applicable experience;
+ Ability to read and interpret technical manuals and schematics;
+ Demonstrated ability to work in a face paced self-directed environment;
+ Strong verbal and written competencies; along with flexibility and good judgment;
+ Ability to prioritize individual workload and small group tasks to ensure customer satisfaction and team efficiency;
+ Proficient in Microsoft Office product suite;
+ Strong customer relationship focus & skillset; with confidence to deescalate customer concerns;
+ Confidence to provide direction and communicate without direct authority.
PREFERRED QUALIFICATIONS
+ Demonstrated knowledge of Bayer's Radiology business & product suite;
+ Proficiency with departmental tools such as, ServiceMax, ThingWorx and KB systems;
+ Current or prior technical troubleshooting acumen for Bayer suite of products;
+ Software knowledge and troubleshooting capabilities; including Certegra.
Employees can expect to be paid a salary between $67,341.00 to $101,011.00. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc.
This salary range is merely an estimate and may vary based on an applicant's location, market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors.
This posting will be available for application until at least 9-2-25
YOUR APPLICATION
Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer.
To all recruitment agencies: Bayer does not accept unsolicited third party resumes.
Bayer is an Equal Opportunity Employer/Disabled/Veterans
Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.
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3
Network Engineer
32232 Jacksonville, Florida
Robert Half
Posted 11 days ago
Job Viewed
Job Description
Description We are looking for an experienced Network Engineer to manage and enhance our organization's network infrastructure in Jacksonville, Florida. This long-term contract position involves ensuring the reliability, security, and scalability of our network systems while collaborating with various teams to optimize performance. The ideal candidate will have a strong technical background in Cisco environments and a proactive approach to troubleshooting and network design.
Responsibilities:
- Design, configure, and maintain complex network systems, ensuring they meet organizational needs.
- Administer and troubleshoot Cisco routers, switches, and firewalls, including Meraki devices.
- Implement and maintain network security measures, such as firewall rules and VPN configurations.
- Monitor network performance and resolve issues to minimize downtime and optimize functionality.
- Provide advanced network support, including participating in an on-call rotation as needed.
- Create and update documentation for network configurations, processes, and procedures.
- Collaborate with cross-functional teams to support organizational goals and ensure seamless connectivity. Requirements - Extensive experience working with Cisco network systems, including routers, switches, and firewalls.
- Strong knowledge of networking protocols, such as TCP/IP, VLANs, QoS, and other related technologies.
- Exceptional troubleshooting skills and the ability to analyze complex network issues effectively.
- Capability to work both independently and as part of a team in a dynamic environment.
- Industry certifications like CCNA or CCNP are highly desirable.
- Familiarity with Meraki devices and their administration is a plus. Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Responsibilities:
- Design, configure, and maintain complex network systems, ensuring they meet organizational needs.
- Administer and troubleshoot Cisco routers, switches, and firewalls, including Meraki devices.
- Implement and maintain network security measures, such as firewall rules and VPN configurations.
- Monitor network performance and resolve issues to minimize downtime and optimize functionality.
- Provide advanced network support, including participating in an on-call rotation as needed.
- Create and update documentation for network configurations, processes, and procedures.
- Collaborate with cross-functional teams to support organizational goals and ensure seamless connectivity. Requirements - Extensive experience working with Cisco network systems, including routers, switches, and firewalls.
- Strong knowledge of networking protocols, such as TCP/IP, VLANs, QoS, and other related technologies.
- Exceptional troubleshooting skills and the ability to analyze complex network issues effectively.
- Capability to work both independently and as part of a team in a dynamic environment.
- Industry certifications like CCNA or CCNP are highly desirable.
- Familiarity with Meraki devices and their administration is a plus. Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
View Now
4
Application Support Technical Lead, VP
32290 Jacksonville, Florida
Citi
Posted 4 days ago
Job Viewed
Job Description
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.
Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.
Position Overview:
The Application Support Technical Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
Responsibilities:
- Partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.
- Provides expertise in area and an advanced level of understanding of the principles of application support.
- Aptitude for analyzing complex problems, developing practical solutions, and making timely decisions.
- Skilled in identifying, assessing, and mitigating potential project risks to minimize their impact.
- Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.
- Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
- Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
- Considers the implications of the application of technology to the current environment.
- Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.
- Acts as advisor or coach to new or lower level analysts; allocates work.
- Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
- Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.
- Persuades and influences others through strong and comprehensive communication and diplomacy skills
- Performs other duties and functions as assigned
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 6+ years experience project management experience within a application support environment
- Experience with Jira, Confluence, MS Project and/or similar project management tools
- Ability to define project scope, objectives, deliverables, and create detailed project plans, including timelines, budgets, and resource allocation. Practical problem solving and strategic thinking skills
- Demonstrated leadership, interpersonal skills and relationship building skills
- Service oriented attitude and ability to work in a fast-paced environment
- Experience working or leading requirement gathering efforts for multiple large development projects at one-time
- Excellent verbal and written communication skills to articulate project goals, progress, challenges, and outcomes clearly and concisely to diverse audiences.
- Capacity to influence decision-making and negotiate solutions that balance stakeholder needs with project objectives.
- PMP, CSM, ACP certifications are a plus
Education:
- Bachelor’s/University degree, Master’s degree preferred
---
Job Family Group:
Technology---
Job Family:
Applications Support---
Time Type:
Full time---
Primary Location:
Jacksonville Florida United States---
Primary Location Full Time Salary Range:
$113,840.00 - $170,760.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
---
Most Relevant Skills
Please see the requirements listed above.---
Other Relevant Skills
Delivery Management, Project Management, Stakeholder Management.---
Anticipated Posting Close Date:
Sep 09, 2025---
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
View Now
5
Field Systems Representative/Network Engineer
32232 Jacksonville, Florida
CACI International
Posted 11 days ago
Job Viewed
Job Description
Field Systems Representative/Network Engineer
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: Up to 100%
Type of Travel: Outside Continental US
* * *
CACI's Command, Control, Computing, and Intelligence (C3I) line of business delivers industry leading Signals Intelligence exploitation and Electronic Warfare products that enable our nation's tactical warfighters to effectively utilize distributed grids of networked sensors, assets, and platforms to perform a variety of critical national security driven missions. The Opportunity: Our team is seeking a Field Service Systems Engineer to join the Navy Air (NAVAIR) Solutions Group to deploy and maintain Australian Commonwealth Triton Mission Control Systems. This position will be temporarily based out of Jacksonville, Florida for approximately 6 months for training and then shift to Tindal, Australia. Periodic travel between operational sites within Australia to provide systems support and execute hardware and software upgrades will be required.
**Responsibilities:**
Position will provide support to the Remote Quick Look (RQL) ground systems infrastructure, including
- Configuration of ground based RQL components
- Apply system-level knowledge (operating system and hardware) to diagnose issues and provide solutions
- Troubleshooting and fault resolution of the RQL during pre-flight, flight and post-flight phases of operation
- Performance of operational level maintenance
- Installation hardware and software upgrades
- Provide technical assistance to Technical, Maintenance and Engineering support staff to enable personnel to:
o Interpret technical manuals and drawings
o Evaluate logistics products and resources to identify deficiencies or recommend improvements o Assess operational communication system configurations
- Evaluate maintenance practices to identify maintenance or training deficiencies that may be improved through hands on on-the-job training and informal training; and troubleshoot failures and recommend corrective action.
- Work 38 hours per week, averaged over a four-week period, single shift coverage, with maintenance shift schedules and crew rostering aligned to meet the requirements of the Australian Commonwealth.
- Provide technical leadership to junior engineering personnel across the customer organization associated with RQL system.
**Required Education and Experience:**
- TS/SCI w/Polygraph
- Bachelor's degree in a related field; or
- Associate degree in a related field and four years of recent specialized experience; or
- A high school diploma and eight years of recent specialized experience.
- Current US Department of Defense 8570 Approved IAT II or higher baseline certification (e.g., CompTIA Security+ CE or equivalent/higher). Must be obtainable within 90 days of start.
**Desired Skills and Qualifications:**
- Experience and knowledge in Navy Distributed SIGINT Operations (DSO)
- Experience with installing, integrating, and configuring DSO systems and operational networks,
- Experience in troubleshooting DSO operational systems and networks,
- Strong knowledge of Routing Protocol Configurations, OSI 7 Layer Model, IPv4 and IPv6, DNS, DHCP,
- Experience with working on classified transport networks,
- Experience with troubleshooting network connectivity issues,
- Knowledge of Red Hat Enterprise Linux (RHEL) or CentOS,
- Knowledge of configuration and troubleshooting for Cisco Adaptive Security Appliance (ASA) firewalls,
- Knowledge of NetApp/ONTAP Solutions
- Knowledge of Python, Java, and SQL
- Knowledge of VMware/ESXi
-
**___**
**What You Can Expect:**
**A culture of integrity.**
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
**An environment of trust.**
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
**A focus on continuous growth.**
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
**Your potential is limitless.** So is ours.
Learn more about CACI here. ( Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here ( .
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$75,200-$158,100
_CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: Up to 100%
Type of Travel: Outside Continental US
* * *
CACI's Command, Control, Computing, and Intelligence (C3I) line of business delivers industry leading Signals Intelligence exploitation and Electronic Warfare products that enable our nation's tactical warfighters to effectively utilize distributed grids of networked sensors, assets, and platforms to perform a variety of critical national security driven missions. The Opportunity: Our team is seeking a Field Service Systems Engineer to join the Navy Air (NAVAIR) Solutions Group to deploy and maintain Australian Commonwealth Triton Mission Control Systems. This position will be temporarily based out of Jacksonville, Florida for approximately 6 months for training and then shift to Tindal, Australia. Periodic travel between operational sites within Australia to provide systems support and execute hardware and software upgrades will be required.
**Responsibilities:**
Position will provide support to the Remote Quick Look (RQL) ground systems infrastructure, including
- Configuration of ground based RQL components
- Apply system-level knowledge (operating system and hardware) to diagnose issues and provide solutions
- Troubleshooting and fault resolution of the RQL during pre-flight, flight and post-flight phases of operation
- Performance of operational level maintenance
- Installation hardware and software upgrades
- Provide technical assistance to Technical, Maintenance and Engineering support staff to enable personnel to:
o Interpret technical manuals and drawings
o Evaluate logistics products and resources to identify deficiencies or recommend improvements o Assess operational communication system configurations
- Evaluate maintenance practices to identify maintenance or training deficiencies that may be improved through hands on on-the-job training and informal training; and troubleshoot failures and recommend corrective action.
- Work 38 hours per week, averaged over a four-week period, single shift coverage, with maintenance shift schedules and crew rostering aligned to meet the requirements of the Australian Commonwealth.
- Provide technical leadership to junior engineering personnel across the customer organization associated with RQL system.
**Required Education and Experience:**
- TS/SCI w/Polygraph
- Bachelor's degree in a related field; or
- Associate degree in a related field and four years of recent specialized experience; or
- A high school diploma and eight years of recent specialized experience.
- Current US Department of Defense 8570 Approved IAT II or higher baseline certification (e.g., CompTIA Security+ CE or equivalent/higher). Must be obtainable within 90 days of start.
**Desired Skills and Qualifications:**
- Experience and knowledge in Navy Distributed SIGINT Operations (DSO)
- Experience with installing, integrating, and configuring DSO systems and operational networks,
- Experience in troubleshooting DSO operational systems and networks,
- Strong knowledge of Routing Protocol Configurations, OSI 7 Layer Model, IPv4 and IPv6, DNS, DHCP,
- Experience with working on classified transport networks,
- Experience with troubleshooting network connectivity issues,
- Knowledge of Red Hat Enterprise Linux (RHEL) or CentOS,
- Knowledge of configuration and troubleshooting for Cisco Adaptive Security Appliance (ASA) firewalls,
- Knowledge of NetApp/ONTAP Solutions
- Knowledge of Python, Java, and SQL
- Knowledge of VMware/ESXi
-
**___**
**What You Can Expect:**
**A culture of integrity.**
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
**An environment of trust.**
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
**A focus on continuous growth.**
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
**Your potential is limitless.** So is ours.
Learn more about CACI here. ( Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here ( .
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$75,200-$158,100
_CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._
View Now
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6
Network/Systems Engineer
32232 Jacksonville, Florida
Robert Half
Posted 4 days ago
Job Viewed
Job Description
Description
Join a growing local organization providing managed IT services a Network/Systems Engineer. You'll manage client environments, perform upgrades, troubleshoot networks, and support cloud services.
Requirements
3-5 years of experience in a similar role, preferably at an MSP
Experience with Ubiquiti and SonicWall configuration
Proficiency in network troubleshooting and Office 365 support
Background in server upgrades and infrastructure projects
Strong documentation and client communication skills
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Join a growing local organization providing managed IT services a Network/Systems Engineer. You'll manage client environments, perform upgrades, troubleshoot networks, and support cloud services.
Requirements
3-5 years of experience in a similar role, preferably at an MSP
Experience with Ubiquiti and SonicWall configuration
Proficiency in network troubleshooting and Office 365 support
Background in server upgrades and infrastructure projects
Strong documentation and client communication skills
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
View Now
7
Network Security Engineer
32232 Jacksonville, Florida
Robert Half
Posted 4 days ago
Job Viewed
Job Description
Description
We are seeking a highly skilled Network Security Engineer to join our IT security team. In this role, you will design, implement, and manage security solutions that safeguard our enterprise network infrastructure, ensuring data integrity, confidentiality, and availability across all systems.
Responsibilities:
+ Design, configure, and maintain network security systems including firewalls, VPNs, IDS/IPS, and proxy solutions.
+ Monitor network activity for security threats and respond to incidents in real-time.
+ Implement security policies, standards, and best practices across network infrastructure.
+ Perform vulnerability assessments and penetration testing to identify and remediate risks.
+ Support secure network architecture design and contribute to long-term security strategy.
+ Collaborate with IT, DevOps, and Security teams to ensure compliance with industry standards and regulations.
+ Provide documentation, reports, and recommendations to leadership.
Requirements
Qualifications:
+ Bachelor's degree in Computer Science, Information Security, or related field (or equivalent experience).
+ 5+ years of experience in network security engineering or a similar role.
+ Hands-on experience with firewalls (Palo Alto, Cisco ASA, Fortinet, etc.), IDS/IPS, SIEM tools, and VPNs.
+ Proficiency in routing, switching, and network protocols (TCP/IP, DNS, DHCP, etc.).
+ Knowledge of compliance frameworks (NIST, ISO 27001, HIPAA, PCI-DSS, etc.).
+ Experience with cloud security (Azure, AWS, or GCP) is a strong plus.
+ Relevant certifications (e.g., CCNP Security, CISSP, CEH, or Palo Alto PCNSE) preferred.
Why Join Us?
+ Work with cutting-edge security technologies.
+ Be part of a collaborative team that values innovation and professional growth.
+ Competitive salary, benefits, and career advancement opportunities.
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
We are seeking a highly skilled Network Security Engineer to join our IT security team. In this role, you will design, implement, and manage security solutions that safeguard our enterprise network infrastructure, ensuring data integrity, confidentiality, and availability across all systems.
Responsibilities:
+ Design, configure, and maintain network security systems including firewalls, VPNs, IDS/IPS, and proxy solutions.
+ Monitor network activity for security threats and respond to incidents in real-time.
+ Implement security policies, standards, and best practices across network infrastructure.
+ Perform vulnerability assessments and penetration testing to identify and remediate risks.
+ Support secure network architecture design and contribute to long-term security strategy.
+ Collaborate with IT, DevOps, and Security teams to ensure compliance with industry standards and regulations.
+ Provide documentation, reports, and recommendations to leadership.
Requirements
Qualifications:
+ Bachelor's degree in Computer Science, Information Security, or related field (or equivalent experience).
+ 5+ years of experience in network security engineering or a similar role.
+ Hands-on experience with firewalls (Palo Alto, Cisco ASA, Fortinet, etc.), IDS/IPS, SIEM tools, and VPNs.
+ Proficiency in routing, switching, and network protocols (TCP/IP, DNS, DHCP, etc.).
+ Knowledge of compliance frameworks (NIST, ISO 27001, HIPAA, PCI-DSS, etc.).
+ Experience with cloud security (Azure, AWS, or GCP) is a strong plus.
+ Relevant certifications (e.g., CCNP Security, CISSP, CEH, or Palo Alto PCNSE) preferred.
Why Join Us?
+ Work with cutting-edge security technologies.
+ Be part of a collaborative team that values innovation and professional growth.
+ Competitive salary, benefits, and career advancement opportunities.
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
View Now
8
Network Security Engineer
32232 Jacksonville, Florida
Robert Half
Posted 4 days ago
Job Viewed
Job Description
Description
We're seeking a Network Security Engineer to secure enterprise cloud and on-premise networks. This position focuses on PCI compliance, firewall management, and security tool integration.
Requirements
3-5 years in network security or related role
Strong understanding of PCI compliance and data flow security
Experience with firewall configuration (Palo Alto preferred)
Proficiency in PowerShell scripting
Hands-on use of tools like Tenable, Stack Driver, or Splunk
Linux administration experience
Cloud platform experience (GCP or AWS preferred)
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
We're seeking a Network Security Engineer to secure enterprise cloud and on-premise networks. This position focuses on PCI compliance, firewall management, and security tool integration.
Requirements
3-5 years in network security or related role
Strong understanding of PCI compliance and data flow security
Experience with firewall configuration (Palo Alto preferred)
Proficiency in PowerShell scripting
Hands-on use of tools like Tenable, Stack Driver, or Splunk
Linux administration experience
Cloud platform experience (GCP or AWS preferred)
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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9