66 IT Specialists jobs in Oklahoma City

Our client is looking for a dedicated and experienced Technical Support Specialist III to join their team. This role involves providing advanced technical assistance and troubleshooting for a wide range of software and hardware issues. You will be the primary point of contact for escalated technical queries, working diligently to resolve complex problems and ensure customer satisfaction. Responsibilities include diagnosing intricate system malfunctions, guiding users through step-by-step solutions, and documenting technical issues and resolutions for future reference. A strong understanding of network protocols, operating systems (Windows, macOS, Linux), and common enterprise applications is essential. The ability to clearly communicate technical information to both technical and non-technical users is a must.

Responsibilities:

• Respond to and resolve complex technical support requests via phone, email, and chat.
• Diagnose and troubleshoot hardware, software, and network-related issues.
• Escalate unresolved issues to appropriate IT teams or vendors with detailed information.
• Create and maintain comprehensive documentation of technical problems and their solutions.
• Develop and deliver training materials for end-users on software and hardware usage.
• Identify trends in support requests and recommend proactive solutions or system improvements.
• Manage and maintain IT support ticketing systems to ensure efficient workflow.
• Assist with the installation, configuration, and maintenance of computer systems and peripherals.
• Contribute to the development and improvement of support processes and knowledge base articles.
• Provide on-site support as needed for critical issues.
• Collaborate with other IT staff to ensure seamless system operation.
• Stay updated on the latest technological advancements relevant to IT support.

This hybrid position requires some presence in our **Oklahoma City, Oklahoma, US** office, with the flexibility to work remotely on other days. We seek candidates who are problem-solvers, patient, and possess excellent customer service skills. A passion for technology and a commitment to providing exceptional support are key. Join a team that values innovation and collaborative problem-solving.

Our client, a rapidly growing technology firm, is seeking a highly skilled and customer-focused Senior Technical Support Engineer to join our dedicated team in Oklahoma City, Oklahoma, US . This is an on-site position where you will be at the forefront of resolving complex technical issues for our valued clients. The ideal candidate possesses a deep understanding of our product suite, excellent troubleshooting abilities, and a passion for delivering exceptional customer service. You will act as a technical escalation point, diagnosing and resolving intricate software and hardware problems, providing clear and concise communication to clients, and contributing to the improvement of our support resources and processes. This role requires a proactive approach to problem-solving and a commitment to ensuring client satisfaction.

Key Responsibilities:

• Provide advanced technical support and troubleshooting for complex client issues via phone, email, and ticketing systems.
• Diagnose and resolve software, hardware, and network-related problems.
• Serve as a primary escalation point for Tier 1 and Tier 2 support issues.
• Document troubleshooting steps, solutions, and workarounds in the knowledge base.
• Replicate customer environments and issues to effectively diagnose root causes.
• Collaborate with engineering and product teams to report bugs and suggest product improvements.
• Develop and deliver technical training to support staff and clients.
• Contribute to the creation and maintenance of technical documentation and support materials.
• Identify trends in customer issues and provide feedback to improve product stability and usability.
• Ensure timely and effective resolution of all assigned support tickets, meeting or exceeding service level agreements (SLAs).

We require an Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. A minimum of 5 years of experience in technical support, with at least 2 years in a senior or lead role, is essential. Strong troubleshooting skills across Windows and/or Linux operating systems are required. Familiarity with networking concepts (TCP/IP, DNS, DHCP) and common software applications is necessary. Excellent communication, interpersonal, and customer service skills are paramount. Experience with CRM or ticketing systems (e.g., Zendesk, ServiceNow) is a plus. Certifications like CompTIA A+, Network+, or vendor-specific certifications are desirable. If you are a problem-solver with a dedication to client success and thrive in a dynamic support environment, we encourage you to apply.

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.
As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.
We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the primary technical expert and strategic partner for our clients during their platform migration and ongoing support journey. This role combines deep technical expertise with exceptional client relationship management, working at the intersection of implementation, product development, and customer success. The ideal candidate will be responsible for ensuring exceptional customer service delivery, driving technical support excellence, and continuously improving our support processes while maintaining strong partnerships with our implementation and product teams. This position requires experience in complex technical implementations, client project management, and a proven track record of managing customer relationships through significant technology transitions.
**Act as the primary technical advisor for clients, guiding them through onboarding, optimization, and feature adoption with deep platform expertise.**
**Design and execute support strategies that enhance client & end user satisfaction, reduce churn, and promote platform engagement.**
**Establish and monitor SLAs and KPIs, analyze support metrics, and implement data-driven improvements to ensure high-quality service delivery; be prepared to report on these.**
**Lead root cause analyses for complex issues, manage escalations, and implement preventive measures to improve platform stability.**
**Partner closely with internal stakeholders (implementation, product, engineering, sales) to align support operations with business goals and product evolution, including coordination of emergency response efforts for critical issues.**
**Represent and advocate for client needs in product discussions, offering feedback on usability, features, and enhancements.**
**Develop support documentation and training programs in alignment with internal stakeholders to empower internal teams and client technical staff.**
**Oversee technical aspects of client migrations, including planning, risk management, and post-migration optimization.**
**Conduct regular health checks, post-migration reviews, and outreach to measure and act on platform performance metrics and foster long-term client relationships.**
**Drive support process innovation based on client feedback, escalation trends, and evolving platform capabilities.**
**Salary Range: 95K- 100K**
**EDUCATION:**
**Bachelor's degree in Computer Science, Information Technology, Business Administration, or related technical field, or equivalent professional experience**
**EXPERIENCE:**
**Minimum 5+ years of proven experience in technical support, customer success, or client-facing technical roles**
**3+ years of hands-on experience working with software implementations, system integrations, and client project delivery**
**2+ years of project management experience with demonstrated ability to manage multiple concurrent client projects**
**Experience with data analysis tools and ability to create meaningful reports and dashboards**
**Experience with enterprise software platforms and complex technical integrations**
**COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:**
**Customer-centric mindset with passion for delivering exceptional service**
**Exceptional communication and interpersonal skills with ability to translate complex technical concepts to non-technical stakeholders**
**Strong analytical and problem-solving abilities with attention to detail and systematic approach to issue resolution**
**Demonstrated leadership skills with experience mentoring team members and driving process improvements**
**Understanding of data privacy and security compliance requirements (FERPA, SOX, etc.)**
**Familiarity with agile methodologies and DevOps practices**
**Proficiency with support and project management software including ticketing systems, CRM platforms, and collaboration tools**
**Strong technical aptitude with ability to quickly learn new platforms, APIs, and integration technologies**
**Understanding of web technologies, databases, and cloud-based platforms**
**Proven ability to work effectively in fast-paced, dynamic environments while managing competing priorities**
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ( .
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or .
Nelnet is a Drug Free and Tobacco Free Workplace.
You may know Nelnet as the nation's largest student loan servicer - but we do more than that. _A lot more._ We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.
EEO Info ( | EEO Letter ( | EPPA Info ( | FMLA Info (

**Location:**
Remote, United States
**Employment Type:**
FullTime
**Location Type:**
Remote
**Department**
Customer Solutions
**Compensation:**
$106.2K - $124.7K - Offers Equity
_At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location. The actual pay may vary depending on your skills, qualifications, experience, and work location. In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click_ here ( _._
**Overview**
We're not just building better tech. We're rewriting how data moves and what the world can do with it. With Confluent, data doesn't sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.
It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.
One Confluent. One Team. One Data Streaming Platform.
**About the Role:**
We're looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent's enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow.
As a Technical Support Engineer, you'll be the crucial link between our client services and engineering teams, driving customer success by helping to identify and resolve critical business issues. You'll work directly with customers, providing expertise in software development and operations, and leveraging deep knowledge of best practices for using Apache Kafka and complementary services in both Confluent Platform and Confluent Cloud.
**What You Will Do:**
+ Working with customers to resolve a wide range of issues with their Confluent deployments
+ Contributing to process development - we are a small team, so we are looking for people who want to help us lay the foundation for growing efficiently and with a best-in-class culture
+ Communicating with our core engineering team to provide real-time product feedback from the field
+ Improving product documentation and authoring knowledge base articles and runbooks
+ Continuously enhance personal and team knowledge of Apache Kafka and associated products
**What You Will Bring:**
+ Prior experience as a Technical Support Engineer, Site Reliability Engineer (SRE), or DevOps specialist, with a focus on platform and cloud infrastructure.
+ Knowledge of and troubleshooting experience with cloud networking on at least one cloud provider. For example, with AWS: you should be familiar with VPC, PrivateLink, Security Groups, NACLs, and Route 53.
+ Hands-on experience with Ansible, Terraform or any other Infrastructure as Code(IaC) tools.
+ Or you have experience with Kubernetes management or application deployment on K8s.
+ Knowledge of SSL/TLS and hands on troubleshooting experience.
+ Knowledge of various authentication techniques (basic, token, OAuth, SSO).
+ Knowledge of Authorization concepts (ACLs and RBAC).
+ Proven experience troubleshooting applications in Linux/Unix environments and familiarity with command-line tools.
+ A strong understanding of the Kafka protocol or a willingness to become an expert in Apache Kafka.
+ Experience diagnosing, reproducing, and resolving customer issues.
+ Desire to make customers successful through direct interaction.
+ Looking for candidates sitting in EST or CST time zones to support clients
**Ready to build what's next? Let's get in motion.**
**Come As You Are**
Belonging isn't a perk here. It's the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what's possible.
We're proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.

Our client is seeking an experienced Senior Technical Support Specialist to provide exceptional, remote-first support to a diverse user base. In this role, you will be the primary point of contact for resolving complex technical issues across various hardware and software platforms. You'll leverage your deep understanding of IT systems, network infrastructure, and application troubleshooting to diagnose and resolve problems efficiently. This position requires a proactive approach to identifying and addressing potential issues before they impact users, as well as a commitment to delivering outstanding customer service. You will document solutions, contribute to knowledge base articles, and collaborate with engineering teams to improve product stability and user experience. Key responsibilities:

• Provide advanced technical support to end-users via remote channels (phone, email, chat, video conferencing).
• Troubleshoot and resolve complex hardware, software, and network-related issues.
• Diagnose and identify the root cause of technical problems, escalating when necessary to senior engineers or development teams.
• Guide users through step-by-step solutions in a clear and concise manner.
• Create and maintain comprehensive documentation, including user guides, FAQs, and knowledge base articles.
• Monitor system performance and identify areas for improvement.
• Contribute to the training and mentoring of junior support staff.
• Gather customer feedback and report issues to product management and development teams.
• Ensure a high level of customer satisfaction through efficient and empathetic support.

Qualifications:

• Minimum of 5 years of experience in technical support or IT helpdesk roles.
• Proficiency in diagnosing and resolving issues with operating systems (Windows, macOS, Linux), networking protocols, and common business applications.
• Experience with remote support tools and ticketing systems (e.g., Zendesk, ServiceNow).
• Strong understanding of IT security best practices.
• Excellent analytical, problem-solving, and critical-thinking skills.
• Exceptional verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
• Ability to work independently and manage time effectively in a remote environment.
• Relevant certifications (e.g., CompTIA A+, Network+, Security+) are a strong plus.

This is an excellent opportunity to join a forward-thinking company and make a significant impact from a fully remote position, supporting users across various time zones. Your expertise will be vital in ensuring seamless technological operations for our client's operations, indirectly supporting users in **Oklahoma City, Oklahoma, US**, and beyond.

Our client is seeking a highly skilled and dedicated Senior Technical Support Specialist to provide advanced technical assistance to our enterprise clients. This role is crucial in ensuring our clients can effectively utilize our cutting-edge software solutions. You will be joining a collaborative team based in Oklahoma City, Oklahoma , with a hybrid work model that combines remote flexibility with in-office collaboration. The ideal candidate will possess exceptional problem-solving abilities, a deep understanding of software troubleshooting, and excellent customer service skills.

Responsibilities:

• Provide Tier 2 and Tier 3 technical support for complex software issues, including in-depth troubleshooting and root cause analysis.
• Respond to customer inquiries via phone, email, and chat, ensuring timely and effective resolution of technical problems.
• Document all customer interactions, technical issues, and resolutions in the ticketing system accurately.
• Develop and maintain comprehensive knowledge base articles, FAQs, and troubleshooting guides.
• Collaborate with engineering and product development teams to report and resolve software bugs and enhance product functionality.
• Assist in the training of junior support staff and contribute to team knowledge sharing.
• Manage and prioritize multiple support tickets simultaneously, meeting or exceeding service level agreements (SLAs).
• Identify trends in support requests and provide feedback to improve product stability and user experience.
• Participate in on-call rotation for urgent support issues as needed.
• Proactively monitor system performance and identify potential issues before they impact clients.

Qualifications:

• Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
• Minimum of 5 years of experience in technical support, helpdesk, or a similar customer-facing IT role.
• Proven experience troubleshooting complex software applications, databases, and network connectivity issues.
• Strong understanding of operating systems (Windows, macOS, Linux) and common enterprise software.
• Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
• Experience with CRM or ticketing systems (e.g., Zendesk, ServiceNow) is essential.
• Ability to work effectively both independently and as part of a team in a hybrid work environment.
• Strong analytical and problem-solving skills with meticulous attention to detail.
• Experience with scripting languages (e.g., Python, PowerShell) is a plus.
• Customer-centric mindset with a passion for delivering exceptional service.
• This position offers a competitive salary, comprehensive benefits, and opportunities for career advancement within a growing technology company.

Our client is a rapidly growing technology firm looking for a seasoned Senior Technical Support Specialist with expertise in cloud infrastructure to join their fully remote team. This role is pivotal in providing exceptional technical assistance to our diverse client base, ensuring the seamless operation and optimal performance of their cloud-based solutions. You will be a primary point of contact for complex technical issues, diagnosing and resolving problems across various cloud platforms, including AWS, Azure, and Google Cloud. Your ability to troubleshoot intricate system failures, guide users through technical challenges, and document solutions will be essential.

Key Responsibilities:

• Provide advanced technical support for cloud infrastructure services and applications via multiple channels (email, chat, phone).
• Diagnose, troubleshoot, and resolve complex hardware, software, and network issues related to cloud environments.
• Escalate critical issues to engineering and development teams, providing detailed incident reports and follow-up.
• Develop and maintain comprehensive documentation, including knowledge base articles, FAQs, and troubleshooting guides.
• Proactively monitor system performance and identify potential issues before they impact users.
• Conduct root cause analysis for recurring technical problems and implement permanent solutions.
• Assist in the onboarding and training of new support team members.
• Collaborate with product management and engineering teams to provide feedback on product improvements and new features.
• Manage customer relationships, ensuring high levels of satisfaction and retention.
• Participate in on-call rotation to provide 24/7 support when required.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• 5+ years of experience in technical support, with a strong focus on cloud computing environments.
• Demonstrated expertise in troubleshooting AWS, Azure, or Google Cloud services (e.g., EC2, S3, RDS, VMs, GCE).
• Proficiency in scripting languages (e.g., Python, Bash) for automation and diagnostics.
• Strong understanding of networking concepts (TCP/IP, DNS, VPNs, firewalls).
• Experience with containerization technologies (Docker, Kubernetes) is a plus.
• Excellent analytical and problem-solving abilities.
• Exceptional customer service skills and the ability to communicate technical information clearly and concisely to non-technical users.
• Ability to work independently in a remote setting with minimal supervision.
• Strong time management and organizational skills.

This is an exceptional opportunity to work with cutting-edge technology and contribute to a leading remote-first organization. Our client offers a competitive compensation package, flexible working hours, and a supportive team environment.

Job Title:
Technical Support Representative - Remote (Bilingual: Spanish/English)
Job Description
**JOB DESCRIPTION**
The Technical Support Representative-Remote (Bilingual: Spanish/English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
**A NEW CAREER POWERED BY YOU**
Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " **World's Best Workplaces** ," " **Happiest Employees** ," and " **Best Companies for Career Growth** " awards every year? Then a remote Technical Support Representative position at Concentrix is just the right place for you!
As a remote Technical Support Representative (Bilingual: Spanish/English), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.
**CAREER GROWTH AND PERSONAL DEVELOPMENT**
This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
**WHAT YOU WILL DO IN THIS ROLE**
As a Technical Support Representative (Bilingual: Spanish/English) working from home, you will:
+ Be the friendly voice of our client, answering questions about products and services while providing world-class customer service, troubleshooting, and technical support
+ Provide inbound customer support using a call flow guide in the customer's preferred language
+ Resolve technical issues related to hardware, software, and client products
+ Track, document, and retrieve information in databases
+ Be an amazing problem-solver
+ Maintain broad knowledge of client products and/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and/or MacOS, or comparable technology is preferred
+ Deliver expert customer experiences.with a smile.
**YOUR QUALIFICATIONS**
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Technical Support Representative (Bilingual: Spanish/English) (Remote) role include:
+ The ability to read, write and speak fluently both Spanish and English
+ 1+ year of customer service experience
+ A high school diploma or GED
+ Strong focus on building customer relationships
+ Comfortable using and explaining technology
+ A quiet, distraction-free environment to work from in your home
+ Proficiency in fast-paced multi-tasking with strong problem solving skills
+ Eagerness to learn new technologies
+ Strong problem-solving skills with the ability to ask probing questions to come to a resolution
+ Strong computer navigation skills and PC knowledge
+ The availability to work during the Hours of Operation: 8am-1130pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)
+ A desktop or laptop to complete PC and internet testing; A work computer will be provided
+ High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 10 Mbps download)
+ Must reside in the United States and have a valid U.S. address for residence
**WHAT'S IN IT FOR YOU**
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:
+ The base salary range for this position is $16-$20/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
+ DailyPay enrollment option to access pay "early," when you want it
+ Full time, paid classroom and on the job training
+ Lucrative employee referral bonus opportunities
+ Health and wellness programs with trained partners to help promote a healthy you
+ Mentorship programs that support your rewarding career journey
+ Work-from-home convenience
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
+ Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**REIMAGINE THE BEST VERSION OF YOU!**
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."
Location:
USA, OH, Work-at-Home
Language Requirements:
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** Job Applicant Privacy Notice for California Residents ( to Work:**
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
**Where Job May be Performed:**
Currently, this position may be performed only in the states listed here ( .
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
-English ( ( request a reasonable accommodation please click here ( .
If you wish to review the Affirmative Action Plan, please click here ( .

At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice.
TECHNICAL SUPPORT SPECIALIST - US Residence based position
TECHNICAL SUPPORT SPECIALIST - RESIDENCE
PURPOSE
The purpose of the Technical Support Specialist is to provide enhanced in-depth remote technical support to internal and external customers for Bayer products (including device and software) while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction. This position sits under the Bayer Customer Response Squad and will be responsible to develop, documents and communicate new procedures and processes that meet industry compliance, regulatory and customer standards. This position supports service initiatives for remote connectivity and operational efficiencies to meet productivity, quality and business objectives along with support of the PCU program to enhance our biomed partnerships and provides operational efficiencies to TAC. In addition, the incumbent will maintain technical certification and stay up to date with current service process procedures/policies to provide field service or TAC support in accordance with business needs.
The shift for this Residence role is a rotating 8 hr. shift M-F with start times as early as 6am EST and shift end times as late at 11pm EST along with a rotating weekend shift (S/S) from 7:30am-3:30pm EST. OT as required.
YOUR TASKS AND RESPONSIBILITIES
+ Provides in-depth technical phone and email support to internal and external customers for Bayer products, including software and device applications, while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction;
+ Performs high quality service during customer technical service requests, internal team projects, and process improvement activities. Completes all service requests, ServiceMax cases and workorders, performance field dispatch and supports customer implementation requests in a timely manner. Works with teammates to make sure the team has all tools, equipment, and parts necessary to get the job done;
+ Provides install and post install support as requested for all existing and future Bayer software offerings and entitlements;
+ Assists in coaching and mentoring of new members of the team in their technical capacities;
+ Supports software upgrades and other vulnerability mitigation processes as needed;
+ Administer systems, including portal rights, self-service licensing and device access keys so that both internal and external customers have timely access to needed software;
+ Assist in developing documenting, and communicating new procedures and processes that meet industry compliance, regulatory and customer standards;
+ Build strong relationships across multiple organizations including marketing, new product development, sales and operational excellence;
+ Contribute towards creating a motivational performance/results-oriented team self-organized work environment; contributing to creating a teamwork atmosphere where each team member is willing to participate and go out of their way to help each other.
WHO YOU ARE
Bayer seeks an incumbent who possesses the following:
REQUIRED QUALIFICATIONS
+ High School diploma/GED required with 5 years of applicable and demonstrated success working in a technical support role, helpdesk or call center;
+ OR an Associate's degree in related field with 2 years of applicable experience;
+ OR a Bachelor's degree in related field with 1 years of applicable experience;
+ Ability to read and interpret technical manuals and schematics;
+ Demonstrated ability to work in a face paced self-directed environment;
+ Strong verbal and written competencies; along with flexibility and good judgment;
+ Ability to prioritize individual workload and small group tasks to ensure customer satisfaction and team efficiency;
+ Proficient in Microsoft Office product suite;
+ Strong customer relationship focus & skillset; with confidence to deescalate customer concerns;
+ Confidence to provide direction and communicate without direct authority.
PREFERRED QUALIFICATIONS
+ Demonstrated knowledge of Bayer's Radiology business & product suite;
+ Proficiency with departmental tools such as, ServiceMax, ThingWorx and KB systems;
+ Current or prior technical troubleshooting acumen for Bayer suite of products;
+ Software knowledge and troubleshooting capabilities; including Certegra.
Employees can expect to be paid a salary between $67,341.00 to $101,011.00. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc.
This salary range is merely an estimate and may vary based on an applicant's location, market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors.
This posting will be available for application until at least 9-2-25
YOUR APPLICATION
Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer.
To all recruitment agencies: Bayer does not accept unsolicited third party resumes.
Bayer is an Equal Opportunity Employer/Disabled/Veterans
Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.
Bayer is an E-Verify Employer.
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States : California : Oxnard | United States : California : Palm Springs | United States : California : Pasadena | United States : California : Pomona | United States : California : Redding | United States : California : Redlands | United States : California : Residence Based | United States : California : Richmond | United States : California : Riverside | United States : California : Roseville | United States : California : SAN JOSE S | United States : California : SANTA BARBARA | United States : California : Sacramento | United States : California : Salinas | United States : California : San Bernardino | United States : California : San Diego | United States : California : San Francisco | United States : California : San Jose | United States : California : San Juan Bautista | United States : California : San Ramon | United States : California : Santa Ana | United States : California : Santa Clarita | United States : California : Santa Monica | United States : California : Santa Rosa 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Based | United States : Florida : SPRING HILL | United States : Florida : Sarasota | United States : Florida : St Petersburg | United States : Florida : THE VILLAGES | United States : Florida : Tallahassee | United States : Florida : Tampa | United States : Florida : West Palm Beach | United States : Florida : Winter Haven | United States : Georgia : ALBANY | United States : Georgia : Alpharetta | United States : Georgia : Atlanta | United States : Georgia : Augusta | United States : Georgia : Cartersville | United States : Georgia : Chatsworth | United States : Georgia : Columbus | United States : Georgia : Dalton | United States : Georgia : Dawson | United States : Georgia : Duluth | United States : Georgia : Forest Park | United States : Georgia : Gainesville | United States : Georgia : Kennesaw | United States : Georgia : Lawrenceville | United States : Georgia : Leesburg | United States : Georgia : Macon | United States : Georgia : Marietta | United States : Georgia : McDonough | United States : Georgia : North Atlanta | United States : Georgia : Peachtree City | United States : Georgia : Residence Based | United States : Georgia : Rome | United States : Georgia : Roswell | United States : Georgia : Sandy Springs | United States : Georgia : Savannah | United States : Georgia : South Atlanta | United States : Georgia : Tifton | United States : Georgia : Tucker | United States : Georgia : VALDOSTA | United States : Georgia : Warner Robins | United States : Georgia : Woodbine | United States : Hawaii : Haleiwa | United States : Hawaii : Honolulu | United States : Hawaii : Kalaheo | United States : Hawaii : Kapolei | United States : Hawaii : Kaunakakai | United States : Hawaii : Kaunakakai- Molokai | United States : Hawaii : Kihei | United States : Hawaii : Kunia | United States : Hawaii : Lahaina | United States : Hawaii : Residence Based | United States : Idaho : Boise | United States : Idaho : Filer | United States : Idaho : Nampa | United States : Idaho : Parma | United States : Idaho : Payette | United States : Idaho : Residence Based | United States : Idaho : Soda Springs | United States : Idaho : Williamsburg | United States : Illinois : Ashton | United States : Illinois : Aurora | United States : Illinois : BELLEVILLE | United States : Illinois : Bloomington | United States : Illinois : Calumet City | United States : Illinois : Centralia | United States : Illinois : Champaign | United States : Illinois : Chicago | United States : Illinois : Collinsville | United States : Illinois : Dekalb | United States : Illinois : Dwight | United States : Illinois : Effingham | United States : Illinois : Elgin | United States : Illinois : Elk Grove Village | United States : Illinois : Fairmount | United States : Illinois : Farmer City | United States : Illinois : Geneseo | United States : Illinois : Illiopolis | United States : Illinois : Jerseyville | United States : Illinois : Joliet | United States : Illinois : Lexington | United States : Illinois : Mason City | United States : Illinois : Milford | United States : Illinois : Monmouth | United States : Illinois : Morton | United States : Illinois : Morton Grove | United States : Illinois : Moweaqua | United States : Illinois : Naperville | United States : Illinois : Niles | United States : Illinois : Oak Grove | United States : Illinois : Peoria | United States : Illinois : Pleasant Plains | United States : Illinois : ROCKFORD | United States : Illinois : Residence Based | United States : Illinois : Rolling Meadows | United States : Illinois : Savoy | United States : Illinois : Skokie | United States : Illinois : Springfield | United States : Illinois : Stonington | United States : Illinois : Thomasboro | United States : Illinois : Tremont | United States : Illinois : Tuscola | United States : Illinois : Ursa | United States : Illinois : Waterman | United States : Illinois : White Heath | United States : Indiana : Brazil | United States : Indiana : CORYDON | United States : Indiana : Carmel | United States : Indiana : Cicero | United States : Indiana : Crawfordsville | United States : Indiana : Edison Lakes | United States : Indiana : Elkhart | United States : Indiana : Evansville | United States : Indiana : Fort Wayne | United States : Indiana : Franklin | United States : Indiana : GREENFIELD | United States : Indiana : Gary | United States : Indiana : Greensburg | United States : Indiana : Indianapolis | United States : Indiana : Kentland | United States : Indiana : Lafayette | United States : Indiana : Lebanon | United States : Indiana : Mishawaka | United States : Indiana : Monticello | United States : Indiana : New Castle | United States : Indiana : Oxford | United States : Indiana : Remington | United States : Indiana : Rensselaer | United States : Indiana : Residence Based | United States : Indiana : Reynolds | United States : Indiana : SOUTH BEND S | United States : Indiana : Tipton | United States : Indiana : Washington | United States : Indiana : West Lafayette | United States : Indiana : Whitestown | United States : Indiana : Windfall | United States : Iowa : AMES | United States : Iowa : Anamosa | United States : Iowa : Ankeny | United States : Iowa : Aplington | United States : Iowa : Atlantic | United States : Iowa : Beaman | United States : Iowa : Boone | United States : Iowa : Carroll | United States : Iowa : Cedar Falls | United States : Iowa : Cedar Rapids | United States : Iowa : Clarion | United States : Iowa : Davenport | United States : Iowa : Des Moines | United States : Iowa : Dyke | United States : Iowa : Earlham | United States : Iowa : Grinnell | United States : Iowa : Harcourt | United States : Iowa : Harlan | United States : Iowa : Humboldt | United States : Iowa : Huxley | United States : Iowa : Independence | United States : Iowa : Muscatine | United States : Iowa : North Liberty | United States : Iowa : Oelwein | United States : Iowa : Pella | United States : Iowa : Perry | United States : Iowa : Residence Based | United States : Iowa : SIOUX CITY | United States : Iowa : Spencer | United States : Iowa : Storm Lake | United States : Iowa : Urbandale | United States : Iowa : Williamsburg | United States : Kansas : Colwich | United States : Kansas : KANSAS CITY N | United States : Kansas : Kansas City | United States : Kansas : Kismet | United States : Kansas : Manhattan | United States : Kansas : Mt. Hope | United States : Kansas : Overland Park | United States : Kansas : Plains | United States : Kansas : Residence Based | United States : Kansas : Shawnee Mission | United States : Kansas : Stilwell | United States : Kansas : Topeka | United States : Kansas : Ulysses | United States : Kansas : WICHITA E | United States : Kansas : Wichita | United States : Kentucky : ASHLAND | United States : Kentucky : ELIZABETHTOWN | United States : Kentucky : LEXINGTON E | United States : Kentucky : Lexington | United States : Kentucky : Louisville | United States : Kentucky : Owensboro | United States : Kentucky : Residence Based | United States : Kentucky : Richmond | United States : Kentucky : SOMERSET | United States : Louisiana : ALEXANDRIA | United States : Louisiana : Baton Rouge | United States : Louisiana : LAKE CHARLES | United States : Louisiana : Lafayette | United States : Louisiana : Luling | United States : Louisiana : MONROE | United States : Louisiana : Marrero | United States : Louisiana : NEW ORLEANS E | United States : Louisiana : NORTHSHORE | United States : Louisiana : New Orleans | United States : Louisiana : Residence Based | United States : Louisiana : Shreveport | United States : Maine : Augusta | United States : Maine : Bangor | United States : Maine : Portland | United States : Maine : Residence Based | United States : Maryland : BALTIMORE | United States : Maryland : Baltimore | United States : Maryland : College Park | United States : Maryland : Columbia | United States : Maryland : Frederick | United States : Maryland : Gaithersburg | United States : Maryland : Galena | United States : Maryland : Glen Burnie | United States : Maryland : HYATTSVILLE | United States : Maryland : Laurel | United States : Maryland : Residence Based | United States : Maryland : SALISBURY | United States : Maryland : Silver Spring | United States : Maryland : Towson | United States : Maryland : Waldorf | United States : Massachusetts : Boston | United States : Massachusetts : Bridgewater | United States : Massachusetts : Cambridge | United States : Massachusetts : Framingham | United States : Massachusetts : NORTHBOROUGH | United States : Massachusetts : New Bedford | United States : Massachusetts : Norwood | United States : Massachusetts : Reading | United States : Massachusetts : Residence Based | United States : Massachusetts : SPRINGFIELD N | United States : Massachusetts : Sheffield | United States : Massachusetts : Shrewsbury | United States : Massachusetts : South Deerfield | United States : Massachusetts : Springfield | United States : Massachusetts : WORCESTER | United States : Massachusetts : Worcester | United States : Michigan : Ann Arbor | United States : Michigan : Auburn Hills | United States : Michigan : BAY CITY | United States : Michigan : Clinton Twp | United States : Michigan : Constantine | United States : Michigan : Dearborn | United States : Michigan : Detroit | United States : Michigan : Farmington | United States : Michigan : Flint | United States : Michigan : GRAND RAPIDS E | United States : Michigan : Grand Rapids | United States : Michigan : Holland | United States : Michigan : KALAMAZOO SOUTH | United States : Michigan : Kalamazoo | United States : Michigan : Lansing | United States : Michigan : Madison Heights | United States : Michigan : Marquette | United States : Michigan : Mason | United States : Michigan : Muskegon | United States : Michigan : North Detroit | United States : Michigan : ROCHESTER | United States : Michigan : Residence Based | United States : Michigan : Richland | United States : Michigan : Saginaw | United States : Michigan : South Bend | United States : Michigan : South Detroit | United States : Michigan : TRAVERSE CITY | United States : Michigan : Ypsilanti | United States : Minnesota : Blaine | United States : Minnesota : Bloomington | United States : Minnesota : Chanhassen | United States : Minnesota : Chaska | United States : Minnesota : Dassel | United States : Minnesota : Duluth | United States : Minnesota : EAGAN SW, MN SPECIALTY | United States : Minnesota : Eagan | United States : Minnesota : Eden Prairie | United States : Minnesota : Edina | United States : Minnesota : Glyndon | United States : Minnesota : Hutchinson | United States : Minnesota : Leland | United States : Minnesota : MANKATO | United States : Minnesota : Mankato | United States : Minnesota : Mapleton | United States : Minnesota : Minneapolis | United States : Minnesota : Olivia | United States : Minnesota : Owatonna | United States : Minnesota : Redwood Falls | United States : Minnesota : Residence Based | United States : Minnesota : Rochester | United States : Minnesota : Sabin | United States : Minnesota : Shakopee | United States : Minnesota : St Paul | United States : Minnesota : Stanton | United States : Minnesota : Stoneville | United States : Mississippi : Biloxi | United States : Mississippi : Columbus | United States : Mississippi : Flora | United States : Mississippi : Gulfport | United States : Mississippi : HATTIESBURG | United States : Mississippi : Hollandale | United States : Mississippi : Indianola | United States : Mississippi : JACKSON EAST | United States : Mississippi : Jackson | United States : Mississippi : Leland | United States : Mississippi : Olive Branch | United States : Mississippi : Residence Based | United States : Mississippi : Scott | United States : Mississippi : Southaven | United States : Mississippi : Stoneville | United States : Mississippi : Tupelo | United States : Mississippi : Winterville | United States : Missouri : Brookfield | United States : Missouri : CAPE GIRARDEAU | United States : Missouri : COLUMBIA | United States : Missouri : Chesterfield | United States : Missouri : Creve Coeur | United States : Missouri : Hazelwood | United States : Missouri : Joplin | United States : Missouri : Kansas City | United States : Missouri : Liberty | United States : Missouri : Marshall | United States : Missouri : Matthews | United States : Missouri : New Haven | United States : Missouri : Owensville | United States : Missouri : Residence Based | United States : Missouri : SAINT CHARLES | United States : Missouri : SPRINGFIELD E | United States : Missouri : Saint Joseph | United States : Missouri : Sikeston | United States : Missouri : Springfield | United States : Missouri : St. Charles | United States : Missouri : St. Louis | United States : Montana : Billings | United States : Montana : Bozeman | United States : Montana : Great Falls | United States : Montana : Residence Based | United States : Nebraska : Beaver Crossing | United States : Nebraska : Blair | United States : Nebraska : Fontenelle | United States : Nebraska : Gothenburg | United States : Nebraska : Grand Island | United States : Nebraska : Hastings | United States : Nebraska : Henderson | United States : Nebraska : Kearney | United States : Nebraska : Lincoln | United States : Nebraska : North Bend | United States : Nebraska : Omaha | United States : Nebraska : Residence Based | United States : Nebraska : Stromsburg | United States : Nebraska : Waco | United States : Nebraska : York | United States : Nevada : Carson City | United States : Nevada : LAS VEGAS N | United States : Nevada : Las Vegas | United States : Nevada : Reno | United States : Nevada : Residence Based | United States : New Hampshire : Hanover | United States : New Hampshire : MANCHESTER | United States : New Hampshire : Manchester | United States : New Hampshire : Nashua | United States : New Hampshire : Portsmouth | United States : New Jersey : Cedar Knolls | United States : New Jersey : Cherry Hill | United States : New Jersey : Edison | United States : New Jersey : Egg Harbor Twp | United States : New Jersey : FREEHOLD | United States : New Jersey : Fairfield | United States : New Jersey : Jersey City | United States : New Jersey : Lakewood | United States : New Jersey : Montville | United States : New Jersey : Morristown | United States : New Jersey : Newark | United States : New Jersey : Old Bridge | United States : New Jersey : Parsippany | United States : New Jersey : Paterson | United States : New Jersey : Residence Based | United States : New Jersey : Toms River | United States : New Jersey : Trenton | United States : New Jersey : Vineland | United States : New Jersey : Wayne | United States : New Jersey : Whippany | United States : New Mexico : Albuquerque | United States : New Mexico : Berino | United States : New Mexico : Las Cruces | United States : New Mexico : Residence Based | United States : New York : Albany | United States : New York : BUFFALO S | United States : New York : Bronx | United States : New York : Brooklyn | United States : New York : Buffalo | United States : New York : Canandiagua | United States : New York : Commack | United States : New York : Garden City | United States : New York : HEMPSTEAD | United States : New York : JAMAICA | United States : New York : LIVERPOOL | United States : New York : Long Island | United States : New York : Manhattan | United States : New York : Newburgh | United States : New York : Poughkeepsie | United States : New York : Queens | United States : New York : Residence Based | United States : New York : Rochester | United States : New York : SARATOGA SPRINGS | United States : New York : SCHENECTADY | United States : New York : SPRING VALLEY | United States : New York : SYRACUSE S | United States : New York : Schenectady | United States : New York : Staten Island | United States : New York : Syracuse | United States : New York : Tarrytown | United States : New York : UTICA | United States : New York : WEBSTER | United States : New York : White Plains | United States : North Carolina : Asheville | United States : North Carolina : Cary | United States : North Carolina : Chapel Hill | United States : North Carolina : Charlotte | United States : North Carolina : Clayton | United States : North Carolina : DURHAM | United States : North Carolina : DURHAM | United States : North Carolina : Durham | United States : North Carolina : Fayetteville | United States : North Carolina : Gastonia | United States : North Carolina : Greensboro | United States : North Carolina : Greenville | United States : North Carolina : Hickory | United States : North Carolina : Kannapolis | United States : North Carolina : Matthews | United States : North Carolina : Morrisville | United States : North Carolina : Mount Olive | United States : North Carolina : Mt Olive | United States : North Carolina : Pikeville | United States : North Carolina : Raleigh | United States : North Carolina : Research Triangle Park | United States : North Carolina : Residence Based | United States : North Carolina : Rocky Mount | United States : North Carolina : Statesville | United States : North Carolina : Wilmington | United States : North Carolina : Wilson | United States : North Carolina : Winston-Salem | United States : North Dakota : Bismark | United States : North Dakota : Fargo | United States : North Dakota : Grand Fords | United States : North Dakota : Minot | United States : North Dakota : Residence Based | United States : North Dakota : West Fargo | United States : Ohio : AKRON E | United States : Ohio : Akron | United States : Ohio : CANTON | United States : Ohio : CINCINNATI S | United States : Ohio : COLUMBUS S | United States : Ohio : COLUMBUS W | United States : Ohio : Cincinnati | United States : Ohio : Cleveland | United States : Ohio : Columbus | United States : Ohio : DAYTON N | United States : Ohio : Dayton | United States : Ohio : Deshler | United States : Ohio : Findlay | United States : Ohio : Greenville | United States : Ohio : Hamilton | United States : Ohio : Hebron | United States : Ohio : LIMA | United States : Ohio : Lebanon | United States : Ohio : London | United States : Ohio : Lorain | United States : Ohio : MASON | United States : Ohio : Manfields | United States : Ohio : Marion | United States : Ohio : Mentor | United States : Ohio : Residence Based | United States : Ohio : Reynoldsburg | United States : Ohio : St Marys | United States : Ohio : Toledo | United States : Ohio : Troy | United States : Ohio : Washington Courthouse | United States : Ohio : Zanesville | United States : Oklahoma : LAWTON | United States : Oklahoma : Oklahoma City | United States : Oklahoma : Residence Based | United States : Oklahoma : Tulsa | United States : Oklahoma : Turpin | United States : Oklahoma : Yukon | United States : Oregon : Brooks | United States : Oregon : Eugene | United States : Oregon : PORTLAND NORTH | United States : Oregon : Portland | United States : Oregon : ROGUE VALLEY | United States : Oregon : Residence Based | United States : Oregon : Salem | United States : Oregon : WILLAMETTE VALLEY | United States : Oregon : Wilsonville | United States : Pennsylvania : Allentown | United States : Pennsylvania : Bensalem | United States : Pennsylvania : Bethlehem | United States : Pennsylvania : Butler | United States : Pennsylvania : CARLISLE | United States : Pennsylvania : Drexel Hill | United States : Pennsylvania : ERIE | United States : Pennsylvania : Greensburg | United States : Pennsylvania : Harrisburg | United States : Pennsylvania : Indianola | United States : Pennsylvania : Johnstown | United States : Pennsylvania : LANCASTER | United States : Pennsylvania : Lancaster | United States : Pennsylvania : Lawrence | United States : Pennsylvania : Levittown PA | United States : Pennsylvania : Manchester | United States : Pennsylvania : Manheim | United States : Pennsylvania : Myerstown | United States : Pennsylvania : Norristown | United States : Pennsylvania : PHILADELPHIA E | United States : Pennsylvania : PITTSBURGH NE | United States : Pennsylvania : Philadelphia | United States : Pennsylvania : Pittsburgh | United States : Pennsylvania : Pittsburgh Heilman | United States : Pennsylvania : Pottstown | United States : Pennsylvania : Reading | United States : Pennsylvania : Residence Based | United States : Pennsylvania : Saxonburg | United States : Pennsylvania : Scranton | United States : Pennsylvania : State College , Williamsport | United States : Pennsylvania : WILKES BARRE | United States : Pennsylvania : Warrendale | United States : Pennsylvania : West Chester | United States : Pennsylvania : Wilkes Barre | United States : Pennsylvania : York | United States : Pennsylvania : Youngstown | United States : Puerto Rico : Caguas | United States : Puerto Rico : Dorado | United States : Puerto Rico : Guanica | United States : Puerto Rico : Guaynabo | United States : Puerto Rico : Isabela | United States : Puerto Rico : Juana Diaz | United States : Puerto Rico : PUERTO RICO W HYBRID | United States : Puerto Rico : Residence Based | United States : Puerto Rico : Residence Based | United States : Puerto Rico : Sabana Grande | United States : Puerto Rico : San Juan | United States : Puerto Rico : Santa Isabel | United States : Puerto Rico : Yauco | United States : Residence Based : Residence Based | United States : Rhode Island : Cumberland | United States : Rhode Island : Providence | United States : Rhode Island : Residence Based | United States : Rhode Island : Woonsocket | United States : South Carolina : CHARLESTON NORTH | United States : South Carolina : COLUMBIA WEST | United States : South Carolina : Charleston | United States : South Carolina : Columbia | United States : South Carolina : FLORENCE | United States : South Carolina : Greenville | United States : South Carolina : Greenwood | United States : South Carolina : Hartsville | United States : South Carolina : Myrtle Beach | United States : South Carolina : Residence Based | United States : South Carolina : Spartanburg | United States : South Carolina : Summerville | United States : South Dakota : Aberdeen | United States : South Dakota : Brandon | United States : South Dakota : Harrisburg | United States : South Dakota : Pierre | United States : South Dakota : Rapid City | United States : South Dakota : Residence Based | United States : South Dakota : Sioux Falls | United States : South Dakota : Tea | United States : Tennessee : Brentwood | United States : Tennessee : CLARKSVILLE | United States : Tennessee : Charleston | United States : Tennessee : Chattanooga | United States : Tennessee : Cleveland | United States : Tennessee : Collierville | United States : Tennessee : Cordova | United States : Tennessee : Franklin | United States : Tennessee : Germantown | United States : Tennessee : Hendersonville | United States : Tennessee : Jackson | United States : Tennessee : Johnson City | United States : Tennessee : KNOXVILLE W | United States : Tennessee : Kingsport | United States : Tennessee : Knoxville | United States : Tennessee : Memphis | United States : Tennessee : Murfreesboro | United States : Tennessee : Nashville | United States : Tennessee : Residence Based | United States : Tennessee : Union City | United States : Texas : AMARILLO | United States : Texas : Aiken | United States : Texas : Amarillo | United States : Texas : Arlington | United States : Texas : Austin | United States : Texas : Baytown | United States : Texas : Beaumont | United States : Texas : Big Spring | United States : Texas : Bishop | United States : Texas : Cedar Hill | United States : Texas : Channelview | United States : Texas : College Station | United States : Texas : Corpus Christi | United States : Texas : Dallas | United States : Texas : Denton | United States : Texas : Donna | United States : Texas : Dumas | United States : Texas : El Campo | United States : Texas : El Paso | United States : Texas : Fort Worth | United States : Texas : Friendswood | United States : Texas : Frisco | United States : Texas : Georgetown Temple | United States : Texas : Hale Center | United States : Texas : Haskell | United States : Texas : Houston | United States : Texas : Idalou | United States : Texas : Irving | United States : Texas : KILLEEN | United States : Texas : Laredo | United States : Texas : Littlefield | United States : Texas : Lockhart | United States : Texas : Longview | United States : Texas : Lubbock | United States : Texas : Mansfield | United States : Texas : McAllen | United States : Texas : New Braunfels | United States : Texas : ODESSA | United States : Texas : Pasadena | United States : Texas : Pharr | United States : Texas : Plainview | United States : Texas : Plano | United States : Texas : Residence Based | United States : Texas : SAN ANTONIO W | United States : Texas : San Antonio | United States : Texas : Spring | United States : Texas : Sugarland | United States : Texas : TEXARKANA | United States : Texas : Tomball | United States : Texas : VALLEY NORTH | United States : Texas : VICTORIA | United States : Texas : WICHITA FALLS | United States : Texas : Weslaco | United States : Utah : Clearfield | United States : Utah : Layton | United States : Utah : Ogden | United States : Utah : Residence Based | United States : Utah : Salt Lake City | United States : Utah : Sandy | United States : Vermont : Burlington | United States : Vermont : Residence Based | United States : Vermont : Rutland | United States : Virginia : Arlington | United States : Virginia : CHARLOTTESVILLE | United States : Virginia : Chantilly | United States : Virginia : Charlottesville | United States : Virginia : Chesterfield | United States : Virginia : Fairfax | United States : Virginia : Fredericksburg | United States : Virginia : Hampton | United States : Virginia : Lynchburg | United States : Virginia : Norfolk | United States : Virginia : Residence Based | United States : Virginia : Richmond | United States : Virginia : Roanoke | United States : Virginia : Virginia Beach | United States : Virginia : WOODBRIDGE | United States : Washington : Bothell | United States : Washington : Bremerton | United States : Washington : Issaquah | United States : Washington : Kennewick | United States : Washington : Laconner | United States : Washington : Lynnwood | United States : Washington : Othello | United States : Washington : Residence Based | United States : Washington : SEATTLE N | United States : Washington : SeaTac | United States : Washington : Seattle | United States : Washington : Spokane | United States : Washington : Tacoma | United States : Washington : Warden | United States : West Virginia : Charleston | United States : West Virginia : HUNTINGTON | United States : West Virginia : Institute | United States : West Virginia : MARTINSBURG | United States : West Virginia : MORGANTOWN | United States : West Virginia : New Martinsville | United States : West Virginia : PARKERSBURG | United States : West Virginia : Residence Based | United States : West Virginia : South Charleston | United States : West Virginia : Weirton | United States : Wisconsin : Appleton | United States : Wisconsin : Arlington | United States : Wisconsin : Deforest | United States : Wisconsin : Green Bay | United States : Wisconsin : Janesville | United States : Wisconsin : Livingston | United States : Wisconsin : Madison | United States : Wisconsin : Middleton | United States : Wisconsin : Milwaukee | United States : Wisconsin : Randolph | United States : Wisconsin : Residence Based | United States : Wisconsin : Sussex | United States : Wyoming : Cheyenne | United States : Wyoming : Residence Based
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