82 IT Specialists jobs in South Carolina
AVP, Annuity Technical Support
29240 Columbia, South Carolina
Lincoln Financial
Posted 1 day ago
Job Viewed
Job Description
**Alternate Locations:** Work from Home
**Work Arrangement:**
Remote : Work at home employee
**Relocation assistance:** is not available for this opportunity.
**Requisition #:** 74924
**The Role at a Glance**
The Role at a Glance
The AVP, Annuity Product Technical Support role will primarily be responsible for the development and oversight of Excel-based projection calculators to validate the accuracy of administration and illustration systems alongside of internal online tools and third-party platforms.
This leader will provide strategic guidance and mentorship to the team responsible for annuity technical support. This position will act as a liaison to internal and external stakeholders as well as third party platforms to ensure seamless technical delivery of product offering, drive continuous innovation and efficiency. This position will provide complex, forward-thinking analysis and technical direction for the annuity product team, translating technical requirements into actionable tasks, acting as a subject matter expert to various stakeholders, providing support in technical analysis of the various platforms while ensuring the delivery of routine assignments/projects.
**What you'll be doing**
What you'll be doing
- Builds the vision of the technical support function and evaluates how agile and admin system modernization can be embedded within the function.
- Directs and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives supporting testing resources for the annuity product suite.
- Identifies strategic opportunities to improve the quality and quantity of the benchmark test tools developed and maintained by the team.
- Builds allies & relationships across departments, external systems providers, and leverages allies to build consensus on technical accuracy of annuity product calculations.
- Coaches and provides subject matter expertise to team members and internal/external stakeholders on business process improvement and Agile capabilities.
- Leads the development of process documentation and maintains an inventory of test resources.
- Applies mastered technical product knowledge to meet legislative, regulatory, taxation, and treatment of products.
- Maintain knowledge on current and emerging development/trends for assigned area(s) of responsibility, assess the impact, and collaborates with stakeholders to incorporate new trends and developments in the current and future solutions.
- Apply mathematical concepts such as probability, statistics, modeling, percentages, ratios, and proportions to practical solutions. Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists. Define problems, collect data, establish facts and draw valid conclusions.
- Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail and accuracy.
ADDITIONAL POSITION RESPONSIBILITIES
- Carries out duties in compliance with all state and federal regulations and guidelines. Complies with all company and site policies and procedures.
- Remains current in profession and industry trends.
- Makes a positive contribution as demonstrated by: - Making suggestions for improvement - Learning new skills, procedures and processes
- Performs other duties as required.
**What we're looking for**
EDUCATION AND EXPERIENCE
- 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) (Minimum Required)
- 10+ Years experience in modeling or programming directly related to the specific responsibilities of this position. (Required)
- Deep understanding of annuity products and markets (required).
- Advanced Spreadsheet (Excel) and programming experience with VBA or other similar languages.
- Demonstrated analytical and problem-solving skills, detail-oriented, independent, motivated, innovative.
- Strong written and verbal communication skills.
- Ability to read, analyze and interpret both internal and external documents.
- Ability to work with others in a collaborative team environment
- Demonstrated solid relationship management skills with internal clients (e.g. management, peers and colleagues).
- Demonstrates solid project management skills, including critical ability to coordinate and balance multiple projects under pressure in a time-sensitive environment and meet deadlines.
**Application Deadline**
Applications for this position will be accepted through September 30th, subject to earlier closure due to applicant volume.
**What's it like to work here?**
At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.
**What's in it for you:**
+ Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
+ Leadership development and virtual training opportunities
+ PTO/parental leave
+ Competitive 401K and employee benefits ( Free financial counseling, health coaching and employee assistance program
+ Tuition assistance program
+ Work arrangements that work for you
+ Effective productivity/technology tools and training
The pay range for this position is $125,800 - $229,100 with **anticipated pay for new hires between the minimum and midpoint of the range** and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package.
**About The Company**
Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services.
With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach.
Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice.
Lincoln is committed to creating an inclusive ( environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Follow us on Facebook ( , X ( , LinkedIn ( , Instagram ( , and YouTube ( . For the latest company news, visit our newsroom ( .
**Be Aware of Fraudulent Recruiting Activities**
If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.
Lincoln will not ask applicants to provide their social security numbers, date of birth,
**Work Arrangement:**
Remote : Work at home employee
**Relocation assistance:** is not available for this opportunity.
**Requisition #:** 74924
**The Role at a Glance**
The Role at a Glance
The AVP, Annuity Product Technical Support role will primarily be responsible for the development and oversight of Excel-based projection calculators to validate the accuracy of administration and illustration systems alongside of internal online tools and third-party platforms.
This leader will provide strategic guidance and mentorship to the team responsible for annuity technical support. This position will act as a liaison to internal and external stakeholders as well as third party platforms to ensure seamless technical delivery of product offering, drive continuous innovation and efficiency. This position will provide complex, forward-thinking analysis and technical direction for the annuity product team, translating technical requirements into actionable tasks, acting as a subject matter expert to various stakeholders, providing support in technical analysis of the various platforms while ensuring the delivery of routine assignments/projects.
**What you'll be doing**
What you'll be doing
- Builds the vision of the technical support function and evaluates how agile and admin system modernization can be embedded within the function.
- Directs and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives supporting testing resources for the annuity product suite.
- Identifies strategic opportunities to improve the quality and quantity of the benchmark test tools developed and maintained by the team.
- Builds allies & relationships across departments, external systems providers, and leverages allies to build consensus on technical accuracy of annuity product calculations.
- Coaches and provides subject matter expertise to team members and internal/external stakeholders on business process improvement and Agile capabilities.
- Leads the development of process documentation and maintains an inventory of test resources.
- Applies mastered technical product knowledge to meet legislative, regulatory, taxation, and treatment of products.
- Maintain knowledge on current and emerging development/trends for assigned area(s) of responsibility, assess the impact, and collaborates with stakeholders to incorporate new trends and developments in the current and future solutions.
- Apply mathematical concepts such as probability, statistics, modeling, percentages, ratios, and proportions to practical solutions. Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists. Define problems, collect data, establish facts and draw valid conclusions.
- Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail and accuracy.
ADDITIONAL POSITION RESPONSIBILITIES
- Carries out duties in compliance with all state and federal regulations and guidelines. Complies with all company and site policies and procedures.
- Remains current in profession and industry trends.
- Makes a positive contribution as demonstrated by: - Making suggestions for improvement - Learning new skills, procedures and processes
- Performs other duties as required.
**What we're looking for**
EDUCATION AND EXPERIENCE
- 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) (Minimum Required)
- 10+ Years experience in modeling or programming directly related to the specific responsibilities of this position. (Required)
- Deep understanding of annuity products and markets (required).
- Advanced Spreadsheet (Excel) and programming experience with VBA or other similar languages.
- Demonstrated analytical and problem-solving skills, detail-oriented, independent, motivated, innovative.
- Strong written and verbal communication skills.
- Ability to read, analyze and interpret both internal and external documents.
- Ability to work with others in a collaborative team environment
- Demonstrated solid relationship management skills with internal clients (e.g. management, peers and colleagues).
- Demonstrates solid project management skills, including critical ability to coordinate and balance multiple projects under pressure in a time-sensitive environment and meet deadlines.
**Application Deadline**
Applications for this position will be accepted through September 30th, subject to earlier closure due to applicant volume.
**What's it like to work here?**
At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.
**What's in it for you:**
+ Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
+ Leadership development and virtual training opportunities
+ PTO/parental leave
+ Competitive 401K and employee benefits ( Free financial counseling, health coaching and employee assistance program
+ Tuition assistance program
+ Work arrangements that work for you
+ Effective productivity/technology tools and training
The pay range for this position is $125,800 - $229,100 with **anticipated pay for new hires between the minimum and midpoint of the range** and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package.
**About The Company**
Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services.
With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach.
Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice.
Lincoln is committed to creating an inclusive ( environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Follow us on Facebook ( , X ( , LinkedIn ( , Instagram ( , and YouTube ( . For the latest company news, visit our newsroom ( .
**Be Aware of Fraudulent Recruiting Activities**
If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.
Lincoln will not ask applicants to provide their social security numbers, date of birth,
View Now
0
PeopleSoft Technical Support Engineer - Consultant
29228 Woodfield, South Carolina
DATASOFT TECHNOLOGIES
Posted 3 days ago
Job Viewed
Job Description
PeopleSoft Technical Support Engineer - Consultant
Remote
bout the Job
New position to provide backfill support PeopleSoft HR during the transition to a new HR/FIN ERP system.
SCOPE OF THE PROJECT:
Backfill support of Clemson University's highly complex PeopleSoft Human Resource Management system, related web applications, and reporting.
DAILY DUTIES / RESPONSIBILITIES:
Programming:
Serves as analyst on moderately complex critical or auxiliary systems. Designs, codes, tests, documents, implements, and troubleshoots moderately complex programs, program modifications, or applications based on specifications or contract with the customer. Ensures that all work is timely, accurate, and in compliance with departmental or project standards.
pplication Analysis:
Leads the analysis of business requirements and designs technical solutions to implement changes. Communicates with users to gather information, coordinates the testing and migration of moderately complex applications to production, and provides related customer training for those applications. Learns the business rules, technical design, and production requirements of complex subsystems. Modifies, tests, and implements programs in the subsystem at the lead analyst's direction.
Communication:
Provides resource estimates and progress reports to manager as well as to the customer.
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
SOFT SKILLS REQUIRED:
Effective Communication Skills (written and oral), Adaptability, Flexibility, Self-motivation, Problem Solving, Analytical Thinking, Time Management, Ability to work effectively in a stressful environment
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:
Remote
bout the Job
- Duration: 12-month contract with possibility of extension
- Location: Remote
- Job ID: 7588
New position to provide backfill support PeopleSoft HR during the transition to a new HR/FIN ERP system.
SCOPE OF THE PROJECT:
Backfill support of Clemson University's highly complex PeopleSoft Human Resource Management system, related web applications, and reporting.
DAILY DUTIES / RESPONSIBILITIES:
Programming:
Serves as analyst on moderately complex critical or auxiliary systems. Designs, codes, tests, documents, implements, and troubleshoots moderately complex programs, program modifications, or applications based on specifications or contract with the customer. Ensures that all work is timely, accurate, and in compliance with departmental or project standards.
pplication Analysis:
Leads the analysis of business requirements and designs technical solutions to implement changes. Communicates with users to gather information, coordinates the testing and migration of moderately complex applications to production, and provides related customer training for those applications. Learns the business rules, technical design, and production requirements of complex subsystems. Modifies, tests, and implements programs in the subsystem at the lead analyst's direction.
Communication:
Provides resource estimates and progress reports to manager as well as to the customer.
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
- PeopleTools: App Designer - PeopleCode, Application Engine; SQR; Data Mover; Security setup (PeopleSoft Test Framework a plus)
- Oracle SQL
- PeopleSoft reporting tools - Query, BI Publisher
- PeopleSoft HR experience with HR, Payroll, Talent Acquisition, Employee Self Service
SOFT SKILLS REQUIRED:
Effective Communication Skills (written and oral), Adaptability, Flexibility, Self-motivation, Problem Solving, Analytical Thinking, Time Management, Ability to work effectively in a stressful environment
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
- Past experience working at Clemson University
- Bachelor's degree in a field of study related to computing, mathematics, or business.
- 5+ years of experience with the PeopleSoft HR suite of applications and the PeopleTools suite of tools.
- Extensive background working as a PeopleSoft programmer or developer.
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:
- Paid Holidays/Paid Time Off (PTO)
- Medical/Dental Insurance
- Vision Insurance
- Short Term/Long Term Disability
- Life Insurance
- 401 (K)
View Now
1
PeopleSoft Technical Support Engineer - Consultant
29228 Woodfield, South Carolina
InterSources
Posted 3 days ago
Job Viewed
Job Description
Job Location: Columbia, SC
Duration: 1year+
Job type: 100% Remote
Job Description:
Daily Duties / Responsibilities:
Programming:
Serves as analyst on moderately complex critical or auxiliary systems. Designs, codes, tests, documents, implements, and troubleshoots moderately complex programs, program modifications, or applications based on specifications or contract with the customer. Ensures that all work is timely, accurate, and in compliance with departmental or project standards.
Application Analysis:
Leads the analysis of business requirements and designs technical solutions to implement changes. Communicates with users to gather information, coordinates the testing and migration of moderately complex applications to production, and provides related customer training for those applications. Learns the business rules, technical design, and production requirements of complex subsystems. Modifies, tests, and implements programs in the subsystem at the lead analyst's direction.
Communication:
Provides resource estimates and progress reports to manager as well as to the customer.
Required Skills (rank in order of Importance):
- PeopleTools: App Designer - PeopleCode, Application Engine; SQR; Data Mover; Security setup (PeopleSoft Test Framework a plus)
- Oracle SQL
- PeopleSoft reporting tools - Query, BI Publisher
- PeopleSoft HR experience with HR, Payroll, Talent Acquisition, Employee Self Service
Preferred Skills (rank in order of Importance):
- Past experience working at Clemson University
Soft skills Required:
Effective Communication Skills (written and oral), Adaptability, Flexibility, Self-motivation, Problem Solving, Analytical Thinking, Time Management, Ability to work effectively in a stressful environment
Required Education & Experience:
Bachelor's degree in a field of study related to computing, mathematics, or business.
5+ years of experience with the PeopleSoft HR suite of applications and the PeopleTools suite of tools.
Extensive background working as a PeopleSoft programmer or developer.
Required Certifications:
N/A
About Us:
InterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company
View Now
2
Remote -Technology Technical Support Representative
South Carolina, South Carolina
Teleperformance USA
Posted 9 days ago
Job Viewed
Job Description
**Category :** **Customer Service/Support**
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.**
**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**At this time, TP can only offer employment to individuals located in the following states: AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.**
**Your Responsibilities**
**As a Technical Support Representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns.**
+ **Provide front line, first level, technical assistance for consumers**
+ **Supporting Client specific high speed internet services delivering an exceptional customer experience**
+ **Resolve technical problems, within a fast paced, customer facing environment**
+ **Troubleshooting and issue resolution assistance with Client service and/or devices specific issues including internet connectivity and performance troubleshooting.**
+ **Supporting customer needs related to Client specific high speed internet services and or devices including troubleshooting, triage, and additional required resolution techniques.**
+ **Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration.**
+ **Demonstrate advanced product knowledge and he ability to solve customer issues.**
+ **Resolve customer issues on the first call as frequently as possible.**
+ **Open and manage trouble ticket system for user issues, Data Network, OS issues.**
+ **Be patient, courteous and friendly with customers at all times.**
+ **Demonstrate a positive attitude.**
+ **Address and solve technical problems in a timely manner and complete all work assignments within expected time frames.**
+ **Adhere to all work schedule assignments.**
+ **Abide by and support management directives and adhere to all TP policies.**
**What We're Looking for**
+ **Over 18 years of age**
**What We Prefer**
+ **HS Diploma or equivalent**
+ **Comfort with desktop computer system**
+ **Proven oral & written communication skills**
+ **Familiarity with personal computers, operating systems, software, and computer terminology**
+ **Demonstrated problem solving skills**
+ **Ability to work independently and multi-task**
**Key Competencies:**
+ **Process Excellence:** **Demonstrate commitment to following established procedures and be customer service driven.**
+ **Collaboration:** **Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.**
+ **Communication:** **Outstanding communication, listening, and analytical skills.**
+ **Organizational Skills:** **Strong organizational and problem-solving skills.**
+ **Emotional Intelligence:** **Ability to prioritize tasks and work well under pressure while remaining focused.**
+ **Open-Mindedness:** **Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.**
+ **Critical Thinking:** **Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.**
+ **Solution-Oriented:** **Proactive approach to problem-solving with a focus on creating a positive customer experience.**
**Work from Home Requirements:**
+ **Internet Requirements:**
+ **Minimum subscribed download rate equal or exceeds 25.0 Mbps**
+ **Minimum subscribed upload rate equal or exceeds 10.0 Mbps**
+ **ISP must have no packet loss and ping under 30ms**
+ **Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN**
+ **Proof of internet details required**
+ **Clean and quiet workspace**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**EOE/Disability/Vets**
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.**
**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**At this time, TP can only offer employment to individuals located in the following states: AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.**
**Your Responsibilities**
**As a Technical Support Representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns.**
+ **Provide front line, first level, technical assistance for consumers**
+ **Supporting Client specific high speed internet services delivering an exceptional customer experience**
+ **Resolve technical problems, within a fast paced, customer facing environment**
+ **Troubleshooting and issue resolution assistance with Client service and/or devices specific issues including internet connectivity and performance troubleshooting.**
+ **Supporting customer needs related to Client specific high speed internet services and or devices including troubleshooting, triage, and additional required resolution techniques.**
+ **Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration.**
+ **Demonstrate advanced product knowledge and he ability to solve customer issues.**
+ **Resolve customer issues on the first call as frequently as possible.**
+ **Open and manage trouble ticket system for user issues, Data Network, OS issues.**
+ **Be patient, courteous and friendly with customers at all times.**
+ **Demonstrate a positive attitude.**
+ **Address and solve technical problems in a timely manner and complete all work assignments within expected time frames.**
+ **Adhere to all work schedule assignments.**
+ **Abide by and support management directives and adhere to all TP policies.**
**What We're Looking for**
+ **Over 18 years of age**
**What We Prefer**
+ **HS Diploma or equivalent**
+ **Comfort with desktop computer system**
+ **Proven oral & written communication skills**
+ **Familiarity with personal computers, operating systems, software, and computer terminology**
+ **Demonstrated problem solving skills**
+ **Ability to work independently and multi-task**
**Key Competencies:**
+ **Process Excellence:** **Demonstrate commitment to following established procedures and be customer service driven.**
+ **Collaboration:** **Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.**
+ **Communication:** **Outstanding communication, listening, and analytical skills.**
+ **Organizational Skills:** **Strong organizational and problem-solving skills.**
+ **Emotional Intelligence:** **Ability to prioritize tasks and work well under pressure while remaining focused.**
+ **Open-Mindedness:** **Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.**
+ **Critical Thinking:** **Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.**
+ **Solution-Oriented:** **Proactive approach to problem-solving with a focus on creating a positive customer experience.**
**Work from Home Requirements:**
+ **Internet Requirements:**
+ **Minimum subscribed download rate equal or exceeds 25.0 Mbps**
+ **Minimum subscribed upload rate equal or exceeds 10.0 Mbps**
+ **ISP must have no packet loss and ping under 30ms**
+ **Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN**
+ **Proof of internet details required**
+ **Clean and quiet workspace**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**EOE/Disability/Vets**
View Now
3
Technical Support / Customer Service Representative (Remote)
29240 Columbia, South Carolina
Concentrix
Posted 5 days ago
Job Viewed
Job Description
Job Title:
Technical Support / Customer Service Representative (Remote)
Job Description
**JOB DESCRIPTION**
The Technical Support / Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
**A NEW CAREER POWERED BY YOU**
Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " **World's Best Workplaces** ," " **Happiest Employees** ," and " **Best Companies for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place for you!
As a remote Technical Support / Customer Service Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.
**CAREER GROWTH AND PERSONAL DEVELOPMENT**
This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
**WHAT YOU WILL DO IN THIS ROLE**
As a Technical Support / Customer Service Representative working from home, you will:
+ Provide inbound customer support using a call flow guide
+ Resolve technical issues related to hardware, software, and client products
+ Track, document, and retrieve information in databases
+ Be an amazing problem-solver
+ Offer additional products and/or services
+ Deliver expert customer experiences.with a smile.
**YOUR QUALIFICATIONS**
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Technical Support / Customer Service Representative (Remote) role include:
+ Strong focus on building customer relationships
+ 1+ year of customer service experience
+ Technical support experience preferred
+ Open availability
+ A high school diploma or GED
+ A quiet, distraction-free environment to work from in your home
+ Proficiency in fast-paced multi-tasking
+ Eagerness to learn new technologies
+ Strong problem-solving skills with the ability to ask probing questions to come to a resolution
+ Strong computer navigation skills and PC knowledge
+ A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
+ High Speed internet (no wireless/hotspots or satellite) and a smartphone
+ Must reside in the United States and have a valid U.S. address for residence
**WHAT'S IN IT FOR YOU**
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:
+ The base salary range for this position is $15-$18/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
+ DailyPay enrollment option to access pay "early," when you want it
+ Paid training and performance-based incentives
+ Lucrative employee referral bonus opportunities
+ Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
+ Health and wellness programs with trained partners to help promote a healthy you
+ Mentorship programs that support your rewarding career journey
+ Work-from-home convenience
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
+ Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**REIMAGINE THE BEST VERSION OF YOU!**
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."
Location:
USA, OH, Work-at-Home
Language Requirements:
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** Job Applicant Privacy Notice for California Residents ( to Work:**
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
**Where Job May be Performed:**
Currently, this position may be performed only in the states listed here ( .
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
-English ( ( request a reasonable accommodation please click here ( .
If you wish to review the Affirmative Action Plan, please click here ( .
Technical Support / Customer Service Representative (Remote)
Job Description
**JOB DESCRIPTION**
The Technical Support / Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
**A NEW CAREER POWERED BY YOU**
Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " **World's Best Workplaces** ," " **Happiest Employees** ," and " **Best Companies for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place for you!
As a remote Technical Support / Customer Service Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.
**CAREER GROWTH AND PERSONAL DEVELOPMENT**
This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
**WHAT YOU WILL DO IN THIS ROLE**
As a Technical Support / Customer Service Representative working from home, you will:
+ Provide inbound customer support using a call flow guide
+ Resolve technical issues related to hardware, software, and client products
+ Track, document, and retrieve information in databases
+ Be an amazing problem-solver
+ Offer additional products and/or services
+ Deliver expert customer experiences.with a smile.
**YOUR QUALIFICATIONS**
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Technical Support / Customer Service Representative (Remote) role include:
+ Strong focus on building customer relationships
+ 1+ year of customer service experience
+ Technical support experience preferred
+ Open availability
+ A high school diploma or GED
+ A quiet, distraction-free environment to work from in your home
+ Proficiency in fast-paced multi-tasking
+ Eagerness to learn new technologies
+ Strong problem-solving skills with the ability to ask probing questions to come to a resolution
+ Strong computer navigation skills and PC knowledge
+ A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
+ High Speed internet (no wireless/hotspots or satellite) and a smartphone
+ Must reside in the United States and have a valid U.S. address for residence
**WHAT'S IN IT FOR YOU**
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:
+ The base salary range for this position is $15-$18/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
+ DailyPay enrollment option to access pay "early," when you want it
+ Paid training and performance-based incentives
+ Lucrative employee referral bonus opportunities
+ Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
+ Health and wellness programs with trained partners to help promote a healthy you
+ Mentorship programs that support your rewarding career journey
+ Work-from-home convenience
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
+ Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**REIMAGINE THE BEST VERSION OF YOU!**
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."
Location:
USA, OH, Work-at-Home
Language Requirements:
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** Job Applicant Privacy Notice for California Residents ( to Work:**
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
**Where Job May be Performed:**
Currently, this position may be performed only in the states listed here ( .
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
-English ( ( request a reasonable accommodation please click here ( .
If you wish to review the Affirmative Action Plan, please click here ( .
View Now
4
Technical Support Representative - Remote (Bilingual: Spanish/English)
29240 Columbia, South Carolina
Concentrix
Posted 4 days ago
Job Viewed
Job Description
Job Title:
Technical Support Representative - Remote (Bilingual: Spanish/English)
Job Description
**JOB DESCRIPTION**
The Technical Support Representative-Remote (Bilingual: Spanish/English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
**A NEW CAREER POWERED BY YOU**
Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " **World's Best Workplaces** ," " **Happiest Employees** ," and " **Best Companies for Career Growth** " awards every year? Then a remote Technical Support Representative position at Concentrix is just the right place for you!
As a remote Technical Support Representative (Bilingual: Spanish/English), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.
**CAREER GROWTH AND PERSONAL DEVELOPMENT**
This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
**WHAT YOU WILL DO IN THIS ROLE**
As a Technical Support Representative (Bilingual: Spanish/English) working from home, you will:
+ Be the friendly voice of our client, answering questions about products and services while providing world-class customer service, troubleshooting, and technical support
+ Provide inbound customer support using a call flow guide in the customer's preferred language
+ Resolve technical issues related to hardware, software, and client products
+ Track, document, and retrieve information in databases
+ Be an amazing problem-solver
+ Maintain broad knowledge of client products and/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and/or MacOS, or comparable technology is preferred
+ Deliver expert customer experiences.with a smile.
**YOUR QUALIFICATIONS**
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Technical Support Representative (Bilingual: Spanish/English) (Remote) role include:
+ The ability to read, write and speak fluently both Spanish and English
+ 1+ year of customer service experience
+ A high school diploma or GED
+ Strong focus on building customer relationships
+ Comfortable using and explaining technology
+ A quiet, distraction-free environment to work from in your home
+ Proficiency in fast-paced multi-tasking with strong problem solving skills
+ Eagerness to learn new technologies
+ Strong problem-solving skills with the ability to ask probing questions to come to a resolution
+ Strong computer navigation skills and PC knowledge
+ The availability to work during the Hours of Operation: 8am-1130pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)
+ A desktop or laptop to complete PC and internet testing; A work computer will be provided
+ High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 10 Mbps download)
+ Must reside in the United States and have a valid U.S. address for residence
**WHAT'S IN IT FOR YOU**
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:
+ The base salary range for this position is $16-$20/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
+ DailyPay enrollment option to access pay "early," when you want it
+ Full time, paid classroom and on the job training
+ Lucrative employee referral bonus opportunities
+ Health and wellness programs with trained partners to help promote a healthy you
+ Mentorship programs that support your rewarding career journey
+ Work-from-home convenience
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
+ Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**REIMAGINE THE BEST VERSION OF YOU!**
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."
Location:
USA, OH, Work-at-Home
Language Requirements:
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** Job Applicant Privacy Notice for California Residents ( to Work:**
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
**Where Job May be Performed:**
Currently, this position may be performed only in the states listed here ( .
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
-English ( ( request a reasonable accommodation please click here ( .
If you wish to review the Affirmative Action Plan, please click here ( .
Technical Support Representative - Remote (Bilingual: Spanish/English)
Job Description
**JOB DESCRIPTION**
The Technical Support Representative-Remote (Bilingual: Spanish/English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
**A NEW CAREER POWERED BY YOU**
Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " **World's Best Workplaces** ," " **Happiest Employees** ," and " **Best Companies for Career Growth** " awards every year? Then a remote Technical Support Representative position at Concentrix is just the right place for you!
As a remote Technical Support Representative (Bilingual: Spanish/English), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.
**CAREER GROWTH AND PERSONAL DEVELOPMENT**
This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
**WHAT YOU WILL DO IN THIS ROLE**
As a Technical Support Representative (Bilingual: Spanish/English) working from home, you will:
+ Be the friendly voice of our client, answering questions about products and services while providing world-class customer service, troubleshooting, and technical support
+ Provide inbound customer support using a call flow guide in the customer's preferred language
+ Resolve technical issues related to hardware, software, and client products
+ Track, document, and retrieve information in databases
+ Be an amazing problem-solver
+ Maintain broad knowledge of client products and/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and/or MacOS, or comparable technology is preferred
+ Deliver expert customer experiences.with a smile.
**YOUR QUALIFICATIONS**
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Technical Support Representative (Bilingual: Spanish/English) (Remote) role include:
+ The ability to read, write and speak fluently both Spanish and English
+ 1+ year of customer service experience
+ A high school diploma or GED
+ Strong focus on building customer relationships
+ Comfortable using and explaining technology
+ A quiet, distraction-free environment to work from in your home
+ Proficiency in fast-paced multi-tasking with strong problem solving skills
+ Eagerness to learn new technologies
+ Strong problem-solving skills with the ability to ask probing questions to come to a resolution
+ Strong computer navigation skills and PC knowledge
+ The availability to work during the Hours of Operation: 8am-1130pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)
+ A desktop or laptop to complete PC and internet testing; A work computer will be provided
+ High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 10 Mbps download)
+ Must reside in the United States and have a valid U.S. address for residence
**WHAT'S IN IT FOR YOU**
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:
+ The base salary range for this position is $16-$20/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
+ DailyPay enrollment option to access pay "early," when you want it
+ Full time, paid classroom and on the job training
+ Lucrative employee referral bonus opportunities
+ Health and wellness programs with trained partners to help promote a healthy you
+ Mentorship programs that support your rewarding career journey
+ Work-from-home convenience
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
+ Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**REIMAGINE THE BEST VERSION OF YOU!**
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."
Location:
USA, OH, Work-at-Home
Language Requirements:
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** Job Applicant Privacy Notice for California Residents ( to Work:**
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
**Where Job May be Performed:**
Currently, this position may be performed only in the states listed here ( .
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
-English ( ( request a reasonable accommodation please click here ( .
If you wish to review the Affirmative Action Plan, please click here ( .
View Now
5
TECHNICAL SUPPORT SPECIALIST - US Residence based position
29171 West Columbia, South Carolina
Bayer
Posted 9 days ago
Job Viewed
Job Description
At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice.
TECHNICAL SUPPORT SPECIALIST - US Residence based position
TECHNICAL SUPPORT SPECIALIST - RESIDENCE
PURPOSE
The purpose of the Technical Support Specialist is to provide enhanced in-depth remote technical support to internal and external customers for Bayer products (including device and software) while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction. This position sits under the Bayer Customer Response Squad and will be responsible to develop, documents and communicate new procedures and processes that meet industry compliance, regulatory and customer standards. This position supports service initiatives for remote connectivity and operational efficiencies to meet productivity, quality and business objectives along with support of the PCU program to enhance our biomed partnerships and provides operational efficiencies to TAC. In addition, the incumbent will maintain technical certification and stay up to date with current service process procedures/policies to provide field service or TAC support in accordance with business needs.
The shift for this Residence role is a rotating 8 hr. shift M-F with start times as early as 6am EST and shift end times as late at 11pm EST along with a rotating weekend shift (S/S) from 7:30am-3:30pm EST. OT as required.
YOUR TASKS AND RESPONSIBILITIES
+ Provides in-depth technical phone and email support to internal and external customers for Bayer products, including software and device applications, while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction;
+ Performs high quality service during customer technical service requests, internal team projects, and process improvement activities. Completes all service requests, ServiceMax cases and workorders, performance field dispatch and supports customer implementation requests in a timely manner. Works with teammates to make sure the team has all tools, equipment, and parts necessary to get the job done;
+ Provides install and post install support as requested for all existing and future Bayer software offerings and entitlements;
+ Assists in coaching and mentoring of new members of the team in their technical capacities;
+ Supports software upgrades and other vulnerability mitigation processes as needed;
+ Administer systems, including portal rights, self-service licensing and device access keys so that both internal and external customers have timely access to needed software;
+ Assist in developing documenting, and communicating new procedures and processes that meet industry compliance, regulatory and customer standards;
+ Build strong relationships across multiple organizations including marketing, new product development, sales and operational excellence;
+ Contribute towards creating a motivational performance/results-oriented team self-organized work environment; contributing to creating a teamwork atmosphere where each team member is willing to participate and go out of their way to help each other.
WHO YOU ARE
Bayer seeks an incumbent who possesses the following:
REQUIRED QUALIFICATIONS
+ High School diploma/GED required with 5 years of applicable and demonstrated success working in a technical support role, helpdesk or call center;
+ OR an Associate's degree in related field with 2 years of applicable experience;
+ OR a Bachelor's degree in related field with 1 years of applicable experience;
+ Ability to read and interpret technical manuals and schematics;
+ Demonstrated ability to work in a face paced self-directed environment;
+ Strong verbal and written competencies; along with flexibility and good judgment;
+ Ability to prioritize individual workload and small group tasks to ensure customer satisfaction and team efficiency;
+ Proficient in Microsoft Office product suite;
+ Strong customer relationship focus & skillset; with confidence to deescalate customer concerns;
+ Confidence to provide direction and communicate without direct authority.
PREFERRED QUALIFICATIONS
+ Demonstrated knowledge of Bayer's Radiology business & product suite;
+ Proficiency with departmental tools such as, ServiceMax, ThingWorx and KB systems;
+ Current or prior technical troubleshooting acumen for Bayer suite of products;
+ Software knowledge and troubleshooting capabilities; including Certegra.
Employees can expect to be paid a salary between $67,341.00 to $101,011.00. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc.
This salary range is merely an estimate and may vary based on an applicant's location, market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors.
This posting will be available for application until at least 9-2-25
YOUR APPLICATION
Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer.
To all recruitment agencies: Bayer does not accept unsolicited third party resumes.
Bayer is an Equal Opportunity Employer/Disabled/Veterans
Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.
Bayer is an E-Verify Employer.
Location: United States : Alabama : ANNISTON | United States : Alabama : Birmingham | United States : Alabama : Centre | United States : Alabama : DOTHAN | United States : Alabama : Huntsville | United States : Alabama : Loxley | United States : Alabama : Mobile | United States : Alabama : Montgomery | United States : Alabama : NORTHEAST | United States : Alabama : Piedmont | United States : Alabama : Residence Based | United States : Alabama : TUSCALOOSA | United States : Alaska : Anchorage | United States : Alaska : Residence Based | United States : Arizona : Casa Grande | United States : Arizona : Chandler | United States : Arizona : Eloy | United States : Arizona : Flagstaff | United States : Arizona : Glendale | United States : Arizona : Maricopa | United States : Arizona : Mesa | United States : Arizona : PHOENIX W | United States : Arizona : Peoria | United States : Arizona : Phoenix | United States : Arizona : Residence Based | United States : Arizona : Tucson | United States : Arizona : Yuma | United States : Arkansas : Bentonville | United States : Arkansas : CONWAY | United States : Arkansas : DeWitt | United States : Arkansas : HOT SPRINGS | United States : Arkansas : Harrisburg | United States : Arkansas : Jonesboro | United States : Arkansas : Little Rock | United States : Arkansas : Marion | United States : Arkansas : North Little Rock | United States : Arkansas : Residence Based | United States : Arkansas : Rogers | United States : Arkansas : Stuttgart | United States : California : Acampo | United States : California : Anaheim | United States : California : Arroyo Grande | United States : California : Bakersfield | United States : California : Bell Gardens | United States : California : Berkeley | United States : California : Beverly Hills | United States : California : Burbank | United States : California : CORONA | United States : California : Canoga Park | United States : California : Coalinga | United States : California : Colusa | United States : California : Corona | United States : California : Davis | United States : California : El Centro | United States : California : Emeryville | United States : California : Escondido | United States : California : Esparto | United States : California : Fremont | United States : California : Fresno | United States : California : Hemet | United States : California : Huntington Beach | United States : California : Huron | United States : California : Indio | United States : California : Irvine | United States : California : Lancaster | United States : California : Long Beach | United States : California : Los Angeles | United States : California : Manteca | United States : California : Martinez | United States : California : Mcfarland | United States : California : Milpitas | United States : California : Modesto | United States : California : Mountain View | United States : California : North Hollywood | United States : California : Oakland | United States : California : Ontario | United States : California : Oxnard | United States : California : Palm Springs | United States : California : Pasadena | United States : California : Pomona | United States : California : Redding | United States : California : Redlands | United States : California : Residence Based | United States : California : Richmond | United States : California : Riverside | United States : California : Roseville | United States : California : SAN JOSE S | United States : California : SANTA BARBARA | United States : California : Sacramento | United States : California : Salinas | United States : California : San Bernardino | United States : California : San Diego | United States : California : San Francisco | United States : California : San Jose | United States : California : San Juan Bautista | United States : California : San Ramon | United States : California : Santa Ana | United States : California : Santa Clarita | United States : California : Santa Monica | United States : California : Santa Rosa | United States : California : Shafter | United States : California : Simi Valley | United States : California : Sunnyvale | United States : California : Visalia | United States : California : West Sacramento | United States : California : Whittier | United States : California : Williams | United States : California : Woodland | United States : California : Yorba Linda | United States : Colorado : Aurora | United States : Colorado : Boulder | United States : Colorado : Centennial | United States : Colorado : Colorado Springs | United States : Colorado : DENVER N | United States : Colorado : Denver | United States : Colorado : Englewood | United States : Colorado : Fort Collins | United States : Colorado : Lakewood | United States : Colorado : Littleton | United States : Colorado : Longmont | United States : Colorado : Residence Based | United States : Connecticut : Berlin | United States : Connecticut : Bristol | United States : Connecticut : HARTFORD S | United States : Connecticut : Hartford | United States : Connecticut : Mystic | United States : Connecticut : New Britain | United States : Connecticut : New Haven | United States : Connecticut : Residence Based | United States : Connecticut : STAMFORD | United States : Connecticut : Stamford | United States : Connecticut : Waterbury | United States : Connecticut : West Haven | United States : Delaware : Dover | United States : Delaware : NEWARK | United States : Delaware : Residence Based | United States : Delaware : Wilmington | United States : District of Columbia : Residence Based | United States : District of Columbia : Washington | United States : Florida : Boca Raton | United States : Florida : Boynton Beach | United States : Florida : Bradenton | United States : Florida : Cape Coral | United States : Florida : Clearwater | United States : Florida : Daytona Beach | United States : Florida : Deltona | United States : Florida : Destin | United States : Florida : FORT LAUDERDALE N | United States : Florida : Felda | United States : Florida : Fort Lauderdale | United States : Florida : Ft Myers | United States : Florida : Gainesville | United States : Florida : Hialeah | United States : Florida : Hollywood | United States : Florida : Homestead | United States : Florida : Jacksonville | United States : Florida : Kissimmee | United States : Florida : Labelle | United States : Florida : Lakeland | United States : Florida : MELBOURNE | United States : Florida : MIAMI S | United States : Florida : MIAMI W | United States : Florida : Miami | United States : Florida : Molino | United States : Florida : Naples | United States : Florida : New Port Richey | United States : Florida : Ocala | United States : Florida : Orange Park | United States : Florida : Orlando | United States : Florida : PORT CHARLOTTE | United States : Florida : Panama City | United States : Florida : Pensacola | United States : Florida : Plant City | United States : Florida : Port St Lucie | United States : Florida : Residence Based | United States : Florida : SPRING HILL | United States : Florida : Sarasota | United States : Florida : St Petersburg | United States : Florida : THE VILLAGES | United States : Florida : Tallahassee | United States : Florida : Tampa | United States : Florida : West Palm Beach | United States : Florida : Winter Haven | United States : Georgia : ALBANY | United States : Georgia : Alpharetta | United States : Georgia : Atlanta | United States : Georgia : Augusta | United States : Georgia : Cartersville | United States : Georgia : Chatsworth | United States : Georgia : Columbus | United States : Georgia : Dalton | United States : Georgia : Dawson | United States : Georgia : Duluth | United States : Georgia : Forest Park | United States : Georgia : Gainesville | United States : Georgia : Kennesaw | United States : Georgia : Lawrenceville | United States : Georgia : Leesburg | United States : Georgia : Macon | United States : Georgia : Marietta | United States : Georgia : McDonough | United States : Georgia : North Atlanta | United States : Georgia : Peachtree City | United States : Georgia : Residence Based | United States : Georgia : Rome | United States : Georgia : Roswell | United States : Georgia : Sandy Springs | United States : Georgia : Savannah | United States : Georgia : South Atlanta | United States : Georgia : Tifton | United States : Georgia : Tucker | United States : Georgia : VALDOSTA | United States : Georgia : Warner Robins | United States : Georgia : Woodbine | United States : Hawaii : Haleiwa | United States : Hawaii : Honolulu | United States : Hawaii : Kalaheo | United States : Hawaii : Kapolei | United States : Hawaii : Kaunakakai | United States : Hawaii : Kaunakakai- Molokai | United States : Hawaii : Kihei | United States : Hawaii : Kunia | United States : Hawaii : Lahaina | United States : Hawaii : Residence Based | United States : Idaho : Boise | United States : Idaho : Filer | United States : Idaho : Nampa | United States : Idaho : Parma | United States : Idaho : Payette | United States : Idaho : Residence Based | United States : Idaho : Soda Springs | United States : Idaho : Williamsburg | United States : Illinois : Ashton | United States : Illinois : Aurora | United States : Illinois : BELLEVILLE | United States : Illinois : Bloomington | United States : Illinois : Calumet City | United States : Illinois : Centralia | United States : Illinois : Champaign | United States : Illinois : Chicago | United States : Illinois : Collinsville | United States : Illinois : Dekalb | United States : Illinois : Dwight | United States : Illinois : Effingham | United States : Illinois : Elgin | United States : Illinois : Elk Grove Village | United States : Illinois : Fairmount | United States : Illinois : Farmer City | United States : Illinois : Geneseo | United States : Illinois : Illiopolis | United States : Illinois : Jerseyville | United States : Illinois : Joliet | United States : Illinois : Lexington | United States : Illinois : Mason City | United States : Illinois : Milford | United States : Illinois : Monmouth | United States : Illinois : Morton | United States : Illinois : Morton Grove | United States : Illinois : Moweaqua | United States : Illinois : Naperville | United States : Illinois : Niles | United States : Illinois : Oak Grove | United States : Illinois : Peoria | United States : Illinois : Pleasant Plains | United States : Illinois : ROCKFORD | United States : Illinois : Residence Based | United States : Illinois : Rolling Meadows | United States : Illinois : Savoy | United States : Illinois : Skokie | United States : Illinois : Springfield | United States : Illinois : Stonington | United States : Illinois : Thomasboro | United States : Illinois : Tremont | United States : Illinois : Tuscola | United States : Illinois : Ursa | United States : Illinois : Waterman | United States : Illinois : White Heath | United States : Indiana : Brazil | United States : Indiana : CORYDON | United States : Indiana : Carmel | United States : Indiana : Cicero | United States : Indiana : Crawfordsville | United States : Indiana : Edison Lakes | United States : Indiana : Elkhart | United States : Indiana : Evansville | United States : Indiana : Fort Wayne | United States : Indiana : Franklin | United States : Indiana : GREENFIELD | United States : Indiana : Gary | United States : Indiana : Greensburg | United States : Indiana : Indianapolis | United States : Indiana : Kentland | United States : Indiana : Lafayette | United States : Indiana : Lebanon | United States : Indiana : Mishawaka | United States : Indiana : Monticello | United States : Indiana : New Castle | United States : Indiana : Oxford | United States : Indiana : Remington | United States : Indiana : Rensselaer | United States : Indiana : Residence Based | United States : Indiana : Reynolds | United States : Indiana : SOUTH BEND S | United States : Indiana : Tipton | United States : Indiana : Washington | United States : Indiana : West Lafayette | United States : Indiana : Whitestown | United States : Indiana : Windfall | United States : Iowa : AMES | United States : Iowa : Anamosa | United States : Iowa : Ankeny | United States : Iowa : Aplington | United States : Iowa : Atlantic | United States : Iowa : Beaman | United States : Iowa : Boone | United States : Iowa : Carroll | United States : Iowa : Cedar Falls | United States : Iowa : Cedar Rapids | United States : Iowa : Clarion | United States : Iowa : Davenport | United States : Iowa : Des Moines | United States : Iowa : Dyke | United States : Iowa : Earlham | United States : Iowa : Grinnell | United States : Iowa : Harcourt | United States : Iowa : Harlan | United States : Iowa : Humboldt | United States : Iowa : Huxley | United States : Iowa : Independence | United States : Iowa : Muscatine | United States : Iowa : North Liberty | United States : Iowa : Oelwein | United States : Iowa : Pella | United States : Iowa : Perry | United States : Iowa : Residence Based | United States : Iowa : SIOUX CITY | United States : Iowa : Spencer | United States : Iowa : Storm Lake | United States : Iowa : Urbandale | United States : Iowa : Williamsburg | United States : Kansas : Colwich | United States : Kansas : KANSAS CITY N | United States : Kansas : Kansas City | United States : Kansas : Kismet | United States : Kansas : Manhattan | United States : Kansas : Mt. Hope | United States : Kansas : Overland Park | United States : Kansas : Plains | United States : Kansas : Residence Based | United States : Kansas : Shawnee Mission | United States : Kansas : Stilwell | United States : Kansas : Topeka | United States : Kansas : Ulysses | United States : Kansas : WICHITA E | United States : Kansas : Wichita | United States : Kentucky : ASHLAND | United States : Kentucky : ELIZABETHTOWN | United States : Kentucky : LEXINGTON E | United States : Kentucky : Lexington | United States : Kentucky : Louisville | United States : Kentucky : Owensboro | United States : Kentucky : Residence Based | United States : Kentucky : Richmond | United States : Kentucky : SOMERSET | United States : Louisiana : ALEXANDRIA | United States : Louisiana : Baton Rouge | United States : Louisiana : LAKE CHARLES | United States : Louisiana : Lafayette | United States : Louisiana : Luling | United States : Louisiana : MONROE | United States : Louisiana : Marrero | United States : Louisiana : NEW ORLEANS E | United States : Louisiana : NORTHSHORE | United States : Louisiana : New Orleans | United States : Louisiana : Residence Based | United States : Louisiana : Shreveport | United States : Maine : Augusta | United States : Maine : Bangor | United States : Maine : Portland | United States : Maine : Residence Based | United States : Maryland : BALTIMORE | United States : Maryland : Baltimore | United States : Maryland : College Park | United States : Maryland : Columbia | United States : Maryland : Frederick | United States : Maryland : Gaithersburg | United States : Maryland : Galena | United States : Maryland : Glen Burnie | United States : Maryland : HYATTSVILLE | United States : Maryland : Laurel | United States : Maryland : Residence Based | United States : Maryland : SALISBURY | United States : Maryland : Silver Spring | United States : Maryland : Towson | United States : Maryland : Waldorf | United States : Massachusetts : Boston | United States : Massachusetts : Bridgewater | United States : Massachusetts : Cambridge | United States : Massachusetts : Framingham | United States : Massachusetts : NORTHBOROUGH | United States : Massachusetts : New Bedford | United States : Massachusetts : Norwood | United States : Massachusetts : Reading | United States : Massachusetts : Residence Based | United States : Massachusetts : SPRINGFIELD N | United States : Massachusetts : Sheffield | United States : Massachusetts : Shrewsbury | United States : Massachusetts : South Deerfield | United States : Massachusetts : Springfield | United States : Massachusetts : WORCESTER | United States : Massachusetts : Worcester | United States : Michigan : Ann Arbor | United States : Michigan : Auburn Hills | United States : Michigan : BAY CITY | United States : Michigan : Clinton Twp | United States : Michigan : Constantine | United States : Michigan : Dearborn | United States : Michigan : Detroit | United States : Michigan : Farmington | United States : Michigan : Flint | United States : Michigan : GRAND RAPIDS E | United States : Michigan : Grand Rapids | United States : Michigan : Holland | United States : Michigan : KALAMAZOO SOUTH | United States : Michigan : Kalamazoo | United States : Michigan : Lansing | United States : Michigan : Madison Heights | United States : Michigan : Marquette | United States : Michigan : Mason | United States : Michigan : Muskegon | United States : Michigan : North Detroit | United States : Michigan : ROCHESTER | United States : Michigan : Residence Based | United States : Michigan : Richland | United States : Michigan : Saginaw | United States : Michigan : South Bend | United States : Michigan : South Detroit | United States : Michigan : TRAVERSE CITY | United States : Michigan : Ypsilanti | United States : Minnesota : Blaine | United States : Minnesota : Bloomington | United States : Minnesota : Chanhassen | United States : Minnesota : Chaska | United States : Minnesota : Dassel | United States : Minnesota : Duluth | United States : Minnesota : EAGAN SW, MN SPECIALTY | United States : Minnesota : Eagan | United States : Minnesota : Eden Prairie | United States : Minnesota : Edina | United States : Minnesota : Glyndon | United States : Minnesota : Hutchinson | United States : Minnesota : Leland | United States : Minnesota : MANKATO | United States : Minnesota : Mankato | United States : Minnesota : Mapleton | United States : Minnesota : Minneapolis | United States : Minnesota : Olivia | United States : Minnesota : Owatonna | United States : Minnesota : Redwood Falls | United States : Minnesota : Residence Based | United States : Minnesota : Rochester | United States : Minnesota : Sabin | United States : Minnesota : Shakopee | United States : Minnesota : St Paul | United States : Minnesota : Stanton | United States : Minnesota : Stoneville | United States : Mississippi : Biloxi | United States : Mississippi : Columbus | United States : Mississippi : Flora | United States : Mississippi : Gulfport | United States : Mississippi : HATTIESBURG | United States : Mississippi : Hollandale | United States : Mississippi : Indianola | United States : Mississippi : JACKSON EAST | United States : Mississippi : Jackson | United States : Mississippi : Leland | United States : Mississippi : Olive Branch | United States : Mississippi : Residence Based | United States : Mississippi : Scott | United States : Mississippi : Southaven | United States : Mississippi : Stoneville | United States : Mississippi : Tupelo | United States : Mississippi : Winterville | United States : Missouri : Brookfield | United States : Missouri : CAPE GIRARDEAU | United States : Missouri : COLUMBIA | United States : Missouri : Chesterfield | United States : Missouri : Creve Coeur | United States : Missouri : Hazelwood | United States : Missouri : Joplin | United States : Missouri : Kansas City | United States : Missouri : Liberty | United States : Missouri : Marshall | United States : Missouri : Matthews | United States : Missouri : New Haven | United States : Missouri : Owensville | United States : Missouri : Residence Based | United States : Missouri : SAINT CHARLES | United States : Missouri : SPRINGFIELD E | United States : Missouri : Saint Joseph | United States : Missouri : Sikeston | United States : Missouri : Springfield | United States : Missouri : St. Charles | United States : Missouri : St. Louis | United States : Montana : Billings | United States : Montana : Bozeman | United States : Montana : Great Falls | United States : Montana : Residence Based | United States : Nebraska : Beaver Crossing | United States : Nebraska : Blair | United States : Nebraska : Fontenelle | United States : Nebraska : Gothenburg | United States : Nebraska : Grand Island | United States : Nebraska : Hastings | United States : Nebraska : Henderson | United States : Nebraska : Kearney | United States : Nebraska : Lincoln | United States : Nebraska : North Bend | United States : Nebraska : Omaha | United States : Nebraska : Residence Based | United States : Nebraska : Stromsburg | United States : Nebraska : Waco | United States : Nebraska : York | United States : Nevada : Carson City | United States : Nevada : LAS VEGAS N | United States : Nevada : Las Vegas | United States : Nevada : Reno | United States : Nevada : Residence Based | United States : New Hampshire : Hanover | United States : New Hampshire : MANCHESTER | United States : New Hampshire : Manchester | United States : New Hampshire : Nashua | United States : New Hampshire : Portsmouth | United States : New Jersey : Cedar Knolls | United States : New Jersey : Cherry Hill | United States : New Jersey : Edison | United States : New Jersey : Egg Harbor Twp | United States : New Jersey : FREEHOLD | United States : New Jersey : Fairfield | United States : New Jersey : Jersey City | United States : New Jersey : Lakewood | United States : New Jersey : Montville | United States : New Jersey : Morristown | United States : New Jersey : Newark | United States : New Jersey : Old Bridge | United States : New Jersey : Parsippany | United States : New Jersey : Paterson | United States : New Jersey : Residence Based | United States : New Jersey : Toms River | United States : New Jersey : Trenton | United States : New Jersey : Vineland | United States : New Jersey : Wayne | United States : New Jersey : Whippany | United States : New Mexico : Albuquerque | United States : New Mexico : Berino | United States : New Mexico : Las Cruces | United States : New Mexico : Residence Based | United States : New York : Albany | United States : New York : BUFFALO S | United States : New York : Bronx | United States : New York : Brooklyn | United States : New York : Buffalo | United States : New York : Canandiagua | United States : New York : Commack | United States : New York : Garden City | United States : New York : HEMPSTEAD | United States : New York : JAMAICA | United States : New York : LIVERPOOL | United States : New York : Long Island | United States : New York : Manhattan | United States : New York : Newburgh | United States : New York : Poughkeepsie | United States : New York : Queens | United States : New York : Residence Based | United States : New York : Rochester | United States : New York : SARATOGA SPRINGS | United States : New York : SCHENECTADY | United States : New York : SPRING VALLEY | United States : New York : SYRACUSE S | United States : New York : Schenectady | United States : New York : Staten Island | United States : New York : Syracuse | United States : New York : Tarrytown | United States : New York : UTICA | United States : New York : WEBSTER | United States : New York : White Plains | United States : North Carolina : Asheville | United States : North Carolina : Cary | United States : North Carolina : Chapel Hill | United States : North Carolina : Charlotte | United States : North Carolina : Clayton | United States : North Carolina : DURHAM | United States : North Carolina : DURHAM | United States : North Carolina : Durham | United States : North Carolina : Fayetteville | United States : North Carolina : Gastonia | United States : North Carolina : Greensboro | United States : North Carolina : Greenville | United States : North Carolina : Hickory | United States : North Carolina : Kannapolis | United States : North Carolina : Matthews | United States : North Carolina : Morrisville | United States : North Carolina : Mount Olive | United States : North Carolina : Mt Olive | United States : North Carolina : Pikeville | United States : North Carolina : Raleigh | United States : North Carolina : Research Triangle Park | United States : North Carolina : Residence Based | United States : North Carolina : Rocky Mount | United States : North Carolina : Statesville | United States : North Carolina : Wilmington | United States : North Carolina : Wilson | United States : North Carolina : Winston-Salem | United States : North Dakota : Bismark | United States : North Dakota : Fargo | United States : North Dakota : Grand Fords | United States : North Dakota : Minot | United States : North Dakota : Residence Based | United States : North Dakota : West Fargo | United States : Ohio : AKRON E | United States : Ohio : Akron | United States : Ohio : CANTON | United States : Ohio : CINCINNATI S | United States : Ohio : COLUMBUS S | United States : Ohio : COLUMBUS W | United States : Ohio : Cincinnati | United States : Ohio : Cleveland | United States : Ohio : Columbus | United States : Ohio : DAYTON N | United States : Ohio : Dayton | United States : Ohio : Deshler | United States : Ohio : Findlay | United States : Ohio : Greenville | United States : Ohio : Hamilton | United States : Ohio : Hebron | United States : Ohio : LIMA | United States : Ohio : Lebanon | United States : Ohio : London | United States : Ohio : Lorain | United States : Ohio : MASON | United States : Ohio : Manfields | United States : Ohio : Marion | United States : Ohio : Mentor | United States : Ohio : Residence Based | United States : Ohio : Reynoldsburg | United States : Ohio : St Marys | United States : Ohio : Toledo | United States : Ohio : Troy | United States : Ohio : Washington Courthouse | United States : Ohio : Zanesville | United States : Oklahoma : LAWTON | United States : Oklahoma : Oklahoma City | United States : Oklahoma : Residence Based | United States : Oklahoma : Tulsa | United States : Oklahoma : Turpin | United States : Oklahoma : Yukon | United States : Oregon : Brooks | United States : Oregon : Eugene | United States : Oregon : PORTLAND NORTH | United States : Oregon : Portland | United States : Oregon : ROGUE VALLEY | United States : Oregon : Residence Based | United States : Oregon : Salem | United States : Oregon : WILLAMETTE VALLEY | United States : Oregon : Wilsonville | United States : Pennsylvania : Allentown | United States : Pennsylvania : Bensalem | United States : Pennsylvania : Bethlehem | United States : Pennsylvania : Butler | United States : Pennsylvania : CARLISLE | United States : Pennsylvania : Drexel Hill | United States : Pennsylvania : ERIE | United States : Pennsylvania : Greensburg | United States : Pennsylvania : Harrisburg | United States : Pennsylvania : Indianola | United States : Pennsylvania : Johnstown | United States : Pennsylvania : LANCASTER | United States : Pennsylvania : Lancaster | United States : Pennsylvania : Lawrence | United States : Pennsylvania : Levittown PA | United States : Pennsylvania : Manchester | United States : Pennsylvania : Manheim | United States : Pennsylvania : Myerstown | United States : Pennsylvania : Norristown | United States : Pennsylvania : PHILADELPHIA E | United States : Pennsylvania : PITTSBURGH NE | United States : Pennsylvania : Philadelphia | United States : Pennsylvania : Pittsburgh | United States : Pennsylvania : Pittsburgh Heilman | United States : Pennsylvania : Pottstown | United States : Pennsylvania : Reading | United States : Pennsylvania : Residence Based | United States : Pennsylvania : Saxonburg | United States : Pennsylvania : Scranton | United States : Pennsylvania : State College , Williamsport | United States : Pennsylvania : WILKES BARRE | United States : Pennsylvania : Warrendale | United States : Pennsylvania : West Chester | United States : Pennsylvania : Wilkes Barre | United States : Pennsylvania : York | United States : Pennsylvania : Youngstown | United States : Puerto Rico : Caguas | United States : Puerto Rico : Dorado | United States : Puerto Rico : Guanica | United States : Puerto Rico : Guaynabo | United States : Puerto Rico : Isabela | United States : Puerto Rico : Juana Diaz | United States : Puerto Rico : PUERTO RICO W HYBRID | United States : Puerto Rico : Residence Based | United States : Puerto Rico : Residence Based | United States : Puerto Rico : Sabana Grande | United States : Puerto Rico : San Juan | United States : Puerto Rico : Santa Isabel | United States : Puerto Rico : Yauco | United States : Residence Based : Residence Based | United States : Rhode Island : Cumberland | United States : Rhode Island : Providence | United States : Rhode Island : Residence Based | United States : Rhode Island : Woonsocket | United States : South Carolina : CHARLESTON NORTH | United States : South Carolina : COLUMBIA WEST | United States : South Carolina : Charleston | United States : South Carolina : Columbia | United States : South Carolina : FLORENCE | United States : South Carolina : Greenville | United States : South Carolina : Greenwood | United States : South Carolina : Hartsville | United States : South Carolina : Myrtle Beach | United States : South Carolina : Residence Based | United States : South Carolina : Spartanburg | United States : South Carolina : Summerville | United States : South Dakota : Aberdeen | United States : South Dakota : Brandon | United States : South Dakota : Harrisburg | United States : South Dakota : Pierre | United States : South Dakota : Rapid City | United States : South Dakota : Residence Based | United States : South Dakota : Sioux Falls | United States : South Dakota : Tea | United States : Tennessee : Brentwood | United States : Tennessee : CLARKSVILLE | United States : Tennessee : Charleston | United States : Tennessee : Chattanooga | United States : Tennessee : Cleveland | United States : Tennessee : Collierville | United States : Tennessee : Cordova | United States : Tennessee : Franklin | United States : Tennessee : Germantown | United States : Tennessee : Hendersonville | United States : Tennessee : Jackson | United States : Tennessee : Johnson City | United States : Tennessee : KNOXVILLE W | United States : Tennessee : Kingsport | United States : Tennessee : Knoxville | United States : Tennessee : Memphis | United States : Tennessee : Murfreesboro | United States : Tennessee : Nashville | United States : Tennessee : Residence Based | United States : Tennessee : Union City | United States : Texas : AMARILLO | United States : Texas : Aiken | United States : Texas : Amarillo | United States : Texas : Arlington | United States : Texas : Austin | United States : Texas : Baytown | United States : Texas : Beaumont | United States : Texas : Big Spring | United States : Texas : Bishop | United States : Texas : Cedar Hill | United States : Texas : Channelview | United States : Texas : College Station | United States : Texas : Corpus Christi | United States : Texas : Dallas | United States : Texas : Denton | United States : Texas : Donna | United States : Texas : Dumas | United States : Texas : El Campo | United States : Texas : El Paso | United States : Texas : Fort Worth | United States : Texas : Friendswood | United States : Texas : Frisco | United States : Texas : Georgetown Temple | United States : Texas : Hale Center | United States : Texas : Haskell | United States : Texas : Houston | United States : Texas : Idalou | United States : Texas : Irving | United States : Texas : KILLEEN | United States : Texas : Laredo | United States : Texas : Littlefield | United States : Texas : Lockhart | United States : Texas : Longview | United States : Texas : Lubbock | United States : Texas : Mansfield | United States : Texas : McAllen | United States : Texas : New Braunfels | United States : Texas : ODESSA | United States : Texas : Pasadena | United States : Texas : Pharr | United States : Texas : Plainview | United States : Texas : Plano | United States : Texas : Residence Based | United States : Texas : SAN ANTONIO W | United States : Texas : San Antonio | United States : Texas : Spring | United States : Texas : Sugarland | United States : Texas : TEXARKANA | United States : Texas : Tomball | United States : Texas : VALLEY NORTH | United States : Texas : VICTORIA | United States : Texas : WICHITA FALLS | United States : Texas : Weslaco | United States : Utah : Clearfield | United States : Utah : Layton | United States : Utah : Ogden | United States : Utah : Residence Based | United States : Utah : Salt Lake City | United States : Utah : Sandy | United States : Vermont : Burlington | United States : Vermont : Residence Based | United States : Vermont : Rutland | United States : Virginia : Arlington | United States : Virginia : CHARLOTTESVILLE | United States : Virginia : Chantilly | United States : Virginia : Charlottesville | United States : Virginia : Chesterfield | United States : Virginia : Fairfax | United States : Virginia : Fredericksburg | United States : Virginia : Hampton | United States : Virginia : Lynchburg | United States : Virginia : Norfolk | United States : Virginia : Residence Based | United States : Virginia : Richmond | United States : Virginia : Roanoke | United States : Virginia : Virginia Beach | United States : Virginia : WOODBRIDGE | United States : Washington : Bothell | United States : Washington : Bremerton | United States : Washington : Issaquah | United States : Washington : Kennewick | United States : Washington : Laconner | United States : Washington : Lynnwood | United States : Washington : Othello | United States : Washington : Residence Based | United States : Washington : SEATTLE N | United States : Washington : SeaTac | United States : Washington : Seattle | United States : Washington : Spokane | United States : Washington : Tacoma | United States : Washington : Warden | United States : West Virginia : Charleston | United States : West Virginia : HUNTINGTON | United States : West Virginia : Institute | United States : West Virginia : MARTINSBURG | United States : West Virginia : MORGANTOWN | United States : West Virginia : New Martinsville | United States : West Virginia : PARKERSBURG | United States : West Virginia : Residence Based | United States : West Virginia : South Charleston | United States : West Virginia : Weirton | United States : Wisconsin : Appleton | United States : Wisconsin : Arlington | United States : Wisconsin : Deforest | United States : Wisconsin : Green Bay | United States : Wisconsin : Janesville | United States : Wisconsin : Livingston | United States : Wisconsin : Madison | United States : Wisconsin : Middleton | United States : Wisconsin : Milwaukee | United States : Wisconsin : Randolph | United States : Wisconsin : Residence Based | United States : Wisconsin : Sussex | United States : Wyoming : Cheyenne | United States : Wyoming : Residence Based
Division: Pharmaceuticals
Reference Code:
Contact Us
Email:
TECHNICAL SUPPORT SPECIALIST - US Residence based position
TECHNICAL SUPPORT SPECIALIST - RESIDENCE
PURPOSE
The purpose of the Technical Support Specialist is to provide enhanced in-depth remote technical support to internal and external customers for Bayer products (including device and software) while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction. This position sits under the Bayer Customer Response Squad and will be responsible to develop, documents and communicate new procedures and processes that meet industry compliance, regulatory and customer standards. This position supports service initiatives for remote connectivity and operational efficiencies to meet productivity, quality and business objectives along with support of the PCU program to enhance our biomed partnerships and provides operational efficiencies to TAC. In addition, the incumbent will maintain technical certification and stay up to date with current service process procedures/policies to provide field service or TAC support in accordance with business needs.
The shift for this Residence role is a rotating 8 hr. shift M-F with start times as early as 6am EST and shift end times as late at 11pm EST along with a rotating weekend shift (S/S) from 7:30am-3:30pm EST. OT as required.
YOUR TASKS AND RESPONSIBILITIES
+ Provides in-depth technical phone and email support to internal and external customers for Bayer products, including software and device applications, while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction;
+ Performs high quality service during customer technical service requests, internal team projects, and process improvement activities. Completes all service requests, ServiceMax cases and workorders, performance field dispatch and supports customer implementation requests in a timely manner. Works with teammates to make sure the team has all tools, equipment, and parts necessary to get the job done;
+ Provides install and post install support as requested for all existing and future Bayer software offerings and entitlements;
+ Assists in coaching and mentoring of new members of the team in their technical capacities;
+ Supports software upgrades and other vulnerability mitigation processes as needed;
+ Administer systems, including portal rights, self-service licensing and device access keys so that both internal and external customers have timely access to needed software;
+ Assist in developing documenting, and communicating new procedures and processes that meet industry compliance, regulatory and customer standards;
+ Build strong relationships across multiple organizations including marketing, new product development, sales and operational excellence;
+ Contribute towards creating a motivational performance/results-oriented team self-organized work environment; contributing to creating a teamwork atmosphere where each team member is willing to participate and go out of their way to help each other.
WHO YOU ARE
Bayer seeks an incumbent who possesses the following:
REQUIRED QUALIFICATIONS
+ High School diploma/GED required with 5 years of applicable and demonstrated success working in a technical support role, helpdesk or call center;
+ OR an Associate's degree in related field with 2 years of applicable experience;
+ OR a Bachelor's degree in related field with 1 years of applicable experience;
+ Ability to read and interpret technical manuals and schematics;
+ Demonstrated ability to work in a face paced self-directed environment;
+ Strong verbal and written competencies; along with flexibility and good judgment;
+ Ability to prioritize individual workload and small group tasks to ensure customer satisfaction and team efficiency;
+ Proficient in Microsoft Office product suite;
+ Strong customer relationship focus & skillset; with confidence to deescalate customer concerns;
+ Confidence to provide direction and communicate without direct authority.
PREFERRED QUALIFICATIONS
+ Demonstrated knowledge of Bayer's Radiology business & product suite;
+ Proficiency with departmental tools such as, ServiceMax, ThingWorx and KB systems;
+ Current or prior technical troubleshooting acumen for Bayer suite of products;
+ Software knowledge and troubleshooting capabilities; including Certegra.
Employees can expect to be paid a salary between $67,341.00 to $101,011.00. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc.
This salary range is merely an estimate and may vary based on an applicant's location, market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors.
This posting will be available for application until at least 9-2-25
YOUR APPLICATION
Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer.
To all recruitment agencies: Bayer does not accept unsolicited third party resumes.
Bayer is an Equal Opportunity Employer/Disabled/Veterans
Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.
Bayer is an E-Verify Employer.
Location: United States : Alabama : ANNISTON | United States : Alabama : Birmingham | United States : Alabama : Centre | United States : Alabama : DOTHAN | United States : Alabama : Huntsville | United States : Alabama : Loxley | United States : Alabama : Mobile | United States : Alabama : Montgomery | United States : Alabama : NORTHEAST | United States : Alabama : Piedmont | United States : Alabama : Residence Based | United States : Alabama : TUSCALOOSA | United States : Alaska : Anchorage | United States : Alaska : Residence Based | United States : Arizona : Casa Grande | United States : Arizona : Chandler | United States : Arizona : Eloy | United States : Arizona : Flagstaff | United States : Arizona : Glendale | United States : Arizona : Maricopa | United States : Arizona : Mesa | United States : Arizona : PHOENIX W | United States : Arizona : Peoria | United States : Arizona : Phoenix | United States : Arizona : Residence Based | United States : Arizona : Tucson | United States : Arizona : Yuma | United States : Arkansas : Bentonville | United States : Arkansas : CONWAY | United States : Arkansas : DeWitt | United States : Arkansas : HOT SPRINGS | United States : Arkansas : Harrisburg | United States : Arkansas : Jonesboro | United States : Arkansas : Little Rock | United States : Arkansas : Marion | United States : Arkansas : North Little Rock | United States : Arkansas : Residence Based | United States : Arkansas : Rogers | United States : Arkansas : Stuttgart | United States : California : Acampo | United States : California : Anaheim | United States : California : Arroyo Grande | United States : California : Bakersfield | United States : California : Bell Gardens | United States : California : Berkeley | United States : California : Beverly Hills | United States : California : Burbank | United States : California : CORONA | United States : California : Canoga Park | United States : California : Coalinga | United States : California : Colusa | United States : California : Corona | United States : California : Davis | United States : California : El Centro | United States : California : Emeryville | United States : California : Escondido | United States : California : Esparto | United States : California : Fremont | United States : California : Fresno | United States : California : Hemet | United States : California : Huntington Beach | United States : California : Huron | United States : California : Indio | United States : California : Irvine | United States : California : Lancaster | United States : California : Long Beach | United States : California : Los Angeles | United States : California : Manteca | United States : California : Martinez | United States : California : Mcfarland | United States : California : Milpitas | United States : California : Modesto | United States : California : Mountain View | United States : California : North Hollywood | United States : California : Oakland | United States : California : Ontario | United States : California : Oxnard | United States : California : Palm Springs | United States : California : Pasadena | United States : California : Pomona | United States : California : Redding | United States : California : Redlands | United States : California : Residence Based | United States : California : Richmond | United States : California : Riverside | United States : California : Roseville | United States : California : SAN JOSE S | United States : California : SANTA BARBARA | United States : California : Sacramento | United States : California : Salinas | United States : California : San Bernardino | United States : California : San Diego | United States : California : San Francisco | United States : California : San Jose | United States : California : San Juan Bautista | United States : California : San Ramon | United States : California : Santa Ana | United States : California : Santa Clarita | United States : California : Santa Monica | United States : California : Santa Rosa | United States : California : Shafter | United States : California : Simi Valley | United States : California : Sunnyvale | United States : California : Visalia | United States : California : West Sacramento | United States : California : Whittier | United States : California : Williams | United States : California : Woodland | United States : California : Yorba Linda | United States : Colorado : Aurora | United States : Colorado : Boulder | United States : Colorado : Centennial | United States : Colorado : Colorado Springs | United States : Colorado : DENVER N | United States : Colorado : Denver | United States : Colorado : Englewood | United States : Colorado : Fort Collins | United States : Colorado : Lakewood | United States : Colorado : Littleton | United States : Colorado : Longmont | United States : Colorado : Residence Based | United States : Connecticut : Berlin | United States : Connecticut : Bristol | United States : Connecticut : HARTFORD S | United States : Connecticut : Hartford | United States : Connecticut : Mystic | United States : Connecticut : New Britain | United States : Connecticut : New Haven | United States : Connecticut : Residence Based | United States : Connecticut : STAMFORD | United States : Connecticut : Stamford | United States : Connecticut : Waterbury | United States : Connecticut : West Haven | United States : Delaware : Dover | United States : Delaware : NEWARK | United States : Delaware : Residence Based | United States : Delaware : Wilmington | United States : District of Columbia : Residence Based | United States : District of Columbia : Washington | United States : Florida : Boca Raton | United States : Florida : Boynton Beach | United States : Florida : Bradenton | United States : Florida : Cape Coral | United States : Florida : Clearwater | United States : Florida : Daytona Beach | United States : Florida : Deltona | United States : Florida : Destin | United States : Florida : FORT LAUDERDALE N | United States : Florida : Felda | United States : Florida : Fort Lauderdale | United States : Florida : Ft Myers | United States : Florida : Gainesville | United States : Florida : Hialeah | United States : Florida : Hollywood | United States : Florida : Homestead | United States : Florida : Jacksonville | United States : Florida : Kissimmee | United States : Florida : Labelle | United States : Florida : Lakeland | United States : Florida : MELBOURNE | United States : Florida : MIAMI S | United States : Florida : MIAMI W | United States : Florida : Miami | United States : Florida : Molino | United States : Florida : Naples | United States : Florida : New Port Richey | United States : Florida : Ocala | United States : Florida : Orange Park | United States : Florida : Orlando | United States : Florida : PORT CHARLOTTE | United States : Florida : Panama City | United States : Florida : Pensacola | United States : Florida : Plant City | United States : Florida : Port St Lucie | United States : Florida : Residence Based | United States : Florida : SPRING HILL | United States : Florida : Sarasota | United States : Florida : St Petersburg | United States : Florida : THE VILLAGES | United States : Florida : Tallahassee | United States : Florida : Tampa | United States : Florida : West Palm Beach | United States : Florida : Winter Haven | United States : Georgia : ALBANY | United States : Georgia : Alpharetta | United States : Georgia : Atlanta | United States : Georgia : Augusta | United States : Georgia : Cartersville | United States : Georgia : Chatsworth | United States : Georgia : Columbus | United States : Georgia : Dalton | United States : Georgia : Dawson | United States : Georgia : Duluth | United States : Georgia : Forest Park | United States : Georgia : Gainesville | United States : Georgia : Kennesaw | United States : Georgia : Lawrenceville | United States : Georgia : Leesburg | United States : Georgia : Macon | United States : Georgia : Marietta | United States : Georgia : McDonough | United States : Georgia : North Atlanta | United States : Georgia : Peachtree City | United States : Georgia : Residence Based | United States : Georgia : Rome | United States : Georgia : Roswell | United States : Georgia : Sandy Springs | United States : Georgia : Savannah | United States : Georgia : South Atlanta | United States : Georgia : Tifton | United States : Georgia : Tucker | United States : Georgia : VALDOSTA | United States : Georgia : Warner Robins | United States : Georgia : Woodbine | United States : Hawaii : Haleiwa | United States : Hawaii : Honolulu | United States : Hawaii : Kalaheo | United States : Hawaii : Kapolei | United States : Hawaii : Kaunakakai | United States : Hawaii : Kaunakakai- Molokai | United States : Hawaii : Kihei | United States : Hawaii : Kunia | United States : Hawaii : Lahaina | United States : Hawaii : Residence Based | United States : Idaho : Boise | United States : Idaho : Filer | United States : Idaho : Nampa | United States : Idaho : Parma | United States : Idaho : Payette | United States : Idaho : Residence Based | United States : Idaho : Soda Springs | United States : Idaho : Williamsburg | United States : Illinois : Ashton | United States : Illinois : Aurora | United States : Illinois : BELLEVILLE | United States : Illinois : Bloomington | United States : Illinois : Calumet City | United States : Illinois : Centralia | United States : Illinois : Champaign | United States : Illinois : Chicago | United States : Illinois : Collinsville | United States : Illinois : Dekalb | United States : Illinois : Dwight | United States : Illinois : Effingham | United States : Illinois : Elgin | United States : Illinois : Elk Grove Village | United States : Illinois : Fairmount | United States : Illinois : Farmer City | United States : Illinois : Geneseo | United States : Illinois : Illiopolis | United States : Illinois : Jerseyville | United States : Illinois : Joliet | United States : Illinois : Lexington | United States : Illinois : Mason City | United States : Illinois : Milford | United States : Illinois : Monmouth | United States : Illinois : Morton | United States : Illinois : Morton Grove | United States : Illinois : Moweaqua | United States : Illinois : Naperville | United States : Illinois : Niles | United States : Illinois : Oak Grove | United States : Illinois : Peoria | United States : Illinois : Pleasant Plains | United States : Illinois : ROCKFORD | United States : Illinois : Residence Based | United States : Illinois : Rolling Meadows | United States : Illinois : Savoy | United States : Illinois : Skokie | United States : Illinois : Springfield | United States : Illinois : Stonington | United States : Illinois : Thomasboro | United States : Illinois : Tremont | United States : Illinois : Tuscola | United States : Illinois : Ursa | United States : Illinois : Waterman | United States : Illinois : White Heath | United States : Indiana : Brazil | United States : Indiana : CORYDON | United States : Indiana : Carmel | United States : Indiana : Cicero | United States : Indiana : Crawfordsville | United States : Indiana : Edison Lakes | United States : Indiana : Elkhart | United States : Indiana : Evansville | United States : Indiana : Fort Wayne | United States : Indiana : Franklin | United States : Indiana : GREENFIELD | United States : Indiana : Gary | United States : Indiana : Greensburg | United States : Indiana : Indianapolis | United States : Indiana : Kentland | United States : Indiana : Lafayette | United States : Indiana : Lebanon | United States : Indiana : Mishawaka | United States : Indiana : Monticello | United States : Indiana : New Castle | United States : Indiana : Oxford | United States : Indiana : Remington | United States : Indiana : Rensselaer | United States : Indiana : Residence Based | United States : Indiana : Reynolds | United States : Indiana : SOUTH BEND S | United States : Indiana : Tipton | United States : Indiana : Washington | United States : Indiana : West Lafayette | United States : Indiana : Whitestown | United States : Indiana : Windfall | United States : Iowa : AMES | United States : Iowa : Anamosa | United States : Iowa : Ankeny | United States : Iowa : Aplington | United States : Iowa : Atlantic | United States : Iowa : Beaman | United States : Iowa : Boone | United States : Iowa : Carroll | United States : Iowa : Cedar Falls | United States : Iowa : Cedar Rapids | United States : Iowa : Clarion | United States : Iowa : Davenport | United States : Iowa : Des Moines | United States : Iowa : Dyke | United States : Iowa : Earlham | United States : Iowa : Grinnell | United States : Iowa : Harcourt | United States : Iowa : Harlan | United States : Iowa : Humboldt | United States : Iowa : Huxley | United States : Iowa : Independence | United States : Iowa : Muscatine | United States : Iowa : North Liberty | United States : Iowa : Oelwein | United States : Iowa : Pella | United States : Iowa : Perry | United States : Iowa : Residence Based | United States : Iowa : SIOUX CITY | United States : Iowa : Spencer | United States : Iowa : Storm Lake | United States : Iowa : Urbandale | United States : Iowa : Williamsburg | United States : Kansas : Colwich | United States : Kansas : KANSAS CITY N | United States : Kansas : Kansas City | United States : Kansas : Kismet | United States : Kansas : Manhattan | United States : Kansas : Mt. Hope | United States : Kansas : Overland Park | United States : Kansas : Plains | United States : Kansas : Residence Based | United States : Kansas : Shawnee Mission | United States : Kansas : Stilwell | United States : Kansas : Topeka | United States : Kansas : Ulysses | United States : Kansas : WICHITA E | United States : Kansas : Wichita | United States : Kentucky : ASHLAND | United States : Kentucky : ELIZABETHTOWN | United States : Kentucky : LEXINGTON E | United States : Kentucky : Lexington | United States : Kentucky : Louisville | United States : Kentucky : Owensboro | United States : Kentucky : Residence Based | United States : Kentucky : Richmond | United States : Kentucky : SOMERSET | United States : Louisiana : ALEXANDRIA | United States : Louisiana : Baton Rouge | United States : Louisiana : LAKE CHARLES | United States : Louisiana : Lafayette | United States : Louisiana : Luling | United States : Louisiana : MONROE | United States : Louisiana : Marrero | United States : Louisiana : NEW ORLEANS E | United States : Louisiana : NORTHSHORE | United States : Louisiana : New Orleans | United States : Louisiana : Residence Based | United States : Louisiana : Shreveport | United States : Maine : Augusta | United States : Maine : Bangor | United States : Maine : Portland | United States : Maine : Residence Based | United States : Maryland : BALTIMORE | United States : Maryland : Baltimore | United States : Maryland : College Park | United States : Maryland : Columbia | United States : Maryland : Frederick | United States : Maryland : Gaithersburg | United States : Maryland : Galena | United States : Maryland : Glen Burnie | United States : Maryland : HYATTSVILLE | United States : Maryland : Laurel | United States : Maryland : Residence Based | United States : Maryland : SALISBURY | United States : Maryland : Silver Spring | United States : Maryland : Towson | United States : Maryland : Waldorf | United States : Massachusetts : Boston | United States : Massachusetts : Bridgewater | United States : Massachusetts : Cambridge | United States : Massachusetts : Framingham | United States : Massachusetts : NORTHBOROUGH | United States : Massachusetts : New Bedford | United States : Massachusetts : Norwood | United States : Massachusetts : Reading | United States : Massachusetts : Residence Based | United States : Massachusetts : SPRINGFIELD N | United States : Massachusetts : Sheffield | United States : Massachusetts : Shrewsbury | United States : Massachusetts : South Deerfield | United States : Massachusetts : Springfield | United States : Massachusetts : WORCESTER | United States : Massachusetts : Worcester | United States : Michigan : Ann Arbor | United States : Michigan : Auburn Hills | United States : Michigan : BAY CITY | United States : Michigan : Clinton Twp | United States : Michigan : Constantine | United States : Michigan : Dearborn | United States : Michigan : Detroit | United States : Michigan : Farmington | United States : Michigan : Flint | United States : Michigan : GRAND RAPIDS E | United States : Michigan : Grand Rapids | United States : Michigan : Holland | United States : Michigan : KALAMAZOO SOUTH | United States : Michigan : Kalamazoo | United States : Michigan : Lansing | United States : Michigan : Madison Heights | United States : Michigan : Marquette | United States : Michigan : Mason | United States : Michigan : Muskegon | United States : Michigan : North Detroit | United States : Michigan : ROCHESTER | United States : Michigan : Residence Based | United States : Michigan : Richland | United States : Michigan : Saginaw | United States : Michigan : South Bend | United States : Michigan : South Detroit | United States : Michigan : TRAVERSE CITY | United States : Michigan : Ypsilanti | United States : Minnesota : Blaine | United States : Minnesota : Bloomington | United States : Minnesota : Chanhassen | United States : Minnesota : Chaska | United States : Minnesota : Dassel | United States : Minnesota : Duluth | United States : Minnesota : EAGAN SW, MN SPECIALTY | United States : Minnesota : Eagan | United States : Minnesota : Eden Prairie | United States : Minnesota : Edina | United States : Minnesota : Glyndon | United States : Minnesota : Hutchinson | United States : Minnesota : Leland | United States : Minnesota : MANKATO | United States : Minnesota : Mankato | United States : Minnesota : Mapleton | United States : Minnesota : Minneapolis | United States : Minnesota : Olivia | United States : Minnesota : Owatonna | United States : Minnesota : Redwood Falls | United States : Minnesota : Residence Based | United States : Minnesota : Rochester | United States : Minnesota : Sabin | United States : Minnesota : Shakopee | United States : Minnesota : St Paul | United States : Minnesota : Stanton | United States : Minnesota : Stoneville | United States : Mississippi : Biloxi | United States : Mississippi : Columbus | United States : Mississippi : Flora | United States : Mississippi : Gulfport | United States : Mississippi : HATTIESBURG | United States : Mississippi : Hollandale | United States : Mississippi : Indianola | United States : Mississippi : JACKSON EAST | United States : Mississippi : Jackson | United States : Mississippi : Leland | United States : Mississippi : Olive Branch | United States : Mississippi : Residence Based | United States : Mississippi : Scott | United States : Mississippi : Southaven | United States : Mississippi : Stoneville | United States : Mississippi : Tupelo | United States : Mississippi : Winterville | United States : Missouri : Brookfield | United States : Missouri : CAPE GIRARDEAU | United States : Missouri : COLUMBIA | United States : Missouri : Chesterfield | United States : Missouri : Creve Coeur | United States : Missouri : Hazelwood | United States : Missouri : Joplin | United States : Missouri : Kansas City | United States : Missouri : Liberty | United States : Missouri : Marshall | United States : Missouri : Matthews | United States : Missouri : New Haven | United States : Missouri : Owensville | United States : Missouri : Residence Based | United States : Missouri : SAINT CHARLES | United States : Missouri : SPRINGFIELD E | United States : Missouri : Saint Joseph | United States : Missouri : Sikeston | United States : Missouri : Springfield | United States : Missouri : St. Charles | United States : Missouri : St. Louis | United States : Montana : Billings | United States : Montana : Bozeman | United States : Montana : Great Falls | United States : Montana : Residence Based | United States : Nebraska : Beaver Crossing | United States : Nebraska : Blair | United States : Nebraska : Fontenelle | United States : Nebraska : Gothenburg | United States : Nebraska : Grand Island | United States : Nebraska : Hastings | United States : Nebraska : Henderson | United States : Nebraska : Kearney | United States : Nebraska : Lincoln | United States : Nebraska : North Bend | United States : Nebraska : Omaha | United States : Nebraska : Residence Based | United States : Nebraska : Stromsburg | United States : Nebraska : Waco | United States : Nebraska : York | United States : Nevada : Carson City | United States : Nevada : LAS VEGAS N | United States : Nevada : Las Vegas | United States : Nevada : Reno | United States : Nevada : Residence Based | United States : New Hampshire : Hanover | United States : New Hampshire : MANCHESTER | United States : New Hampshire : Manchester | United States : New Hampshire : Nashua | United States : New Hampshire : Portsmouth | United States : New Jersey : Cedar Knolls | United States : New Jersey : Cherry Hill | United States : New Jersey : Edison | United States : New Jersey : Egg Harbor Twp | United States : New Jersey : FREEHOLD | United States : New Jersey : Fairfield | United States : New Jersey : Jersey City | United States : New Jersey : Lakewood | United States : New Jersey : Montville | United States : New Jersey : Morristown | United States : New Jersey : Newark | United States : New Jersey : Old Bridge | United States : New Jersey : Parsippany | United States : New Jersey : Paterson | United States : New Jersey : Residence Based | United States : New Jersey : Toms River | United States : New Jersey : Trenton | United States : New Jersey : Vineland | United States : New Jersey : Wayne | United States : New Jersey : Whippany | United States : New Mexico : Albuquerque | United States : New Mexico : Berino | United States : New Mexico : Las Cruces | United States : New Mexico : Residence Based | United States : New York : Albany | United States : New York : BUFFALO S | United States : New York : Bronx | United States : New York : Brooklyn | United States : New York : Buffalo | United States : New York : Canandiagua | United States : New York : Commack | United States : New York : Garden City | United States : New York : HEMPSTEAD | United States : New York : JAMAICA | United States : New York : LIVERPOOL | United States : New York : Long Island | United States : New York : Manhattan | United States : New York : Newburgh | United States : New York : Poughkeepsie | United States : New York : Queens | United States : New York : Residence Based | United States : New York : Rochester | United States : New York : SARATOGA SPRINGS | United States : New York : SCHENECTADY | United States : New York : SPRING VALLEY | United States : New York : SYRACUSE S | United States : New York : Schenectady | United States : New York : Staten Island | United States : New York : Syracuse | United States : New York : Tarrytown | United States : New York : UTICA | United States : New York : WEBSTER | United States : New York : White Plains | United States : North Carolina : Asheville | United States : North Carolina : Cary | United States : North Carolina : Chapel Hill | United States : North Carolina : Charlotte | United States : North Carolina : Clayton | United States : North Carolina : DURHAM | United States : North Carolina : DURHAM | United States : North Carolina : Durham | United States : North Carolina : Fayetteville | United States : North Carolina : Gastonia | United States : North Carolina : Greensboro | United States : North Carolina : Greenville | United States : North Carolina : Hickory | United States : North Carolina : Kannapolis | United States : North Carolina : Matthews | United States : North Carolina : Morrisville | United States : North Carolina : Mount Olive | United States : North Carolina : Mt Olive | United States : North Carolina : Pikeville | United States : North Carolina : Raleigh | United States : North Carolina : Research Triangle Park | United States : North Carolina : Residence Based | United States : North Carolina : Rocky Mount | United States : North Carolina : Statesville | United States : North Carolina : Wilmington | United States : North Carolina : Wilson | United States : North Carolina : Winston-Salem | United States : North Dakota : Bismark | United States : North Dakota : Fargo | United States : North Dakota : Grand Fords | United States : North Dakota : Minot | United States : North Dakota : Residence Based | United States : North Dakota : West Fargo | United States : Ohio : AKRON E | United States : Ohio : Akron | United States : Ohio : CANTON | United States : Ohio : CINCINNATI S | United States : Ohio : COLUMBUS S | United States : Ohio : COLUMBUS W | United States : Ohio : Cincinnati | United States : Ohio : Cleveland | United States : Ohio : Columbus | United States : Ohio : DAYTON N | United States : Ohio : Dayton | United States : Ohio : Deshler | United States : Ohio : Findlay | United States : Ohio : Greenville | United States : Ohio : Hamilton | United States : Ohio : Hebron | United States : Ohio : LIMA | United States : Ohio : Lebanon | United States : Ohio : London | United States : Ohio : Lorain | United States : Ohio : MASON | United States : Ohio : Manfields | United States : Ohio : Marion | United States : Ohio : Mentor | United States : Ohio : Residence Based | United States : Ohio : Reynoldsburg | United States : Ohio : St Marys | United States : Ohio : Toledo | United States : Ohio : Troy | United States : Ohio : Washington Courthouse | United States : Ohio : Zanesville | United States : Oklahoma : LAWTON | United States : Oklahoma : Oklahoma City | United States : Oklahoma : Residence Based | United States : Oklahoma : Tulsa | United States : Oklahoma : Turpin | United States : Oklahoma : Yukon | United States : Oregon : Brooks | United States : Oregon : Eugene | United States : Oregon : PORTLAND NORTH | United States : Oregon : Portland | United States : Oregon : ROGUE VALLEY | United States : Oregon : Residence Based | United States : Oregon : Salem | United States : Oregon : WILLAMETTE VALLEY | United States : Oregon : Wilsonville | United States : Pennsylvania : Allentown | United States : Pennsylvania : Bensalem | United States : Pennsylvania : Bethlehem | United States : Pennsylvania : Butler | United States : Pennsylvania : CARLISLE | United States : Pennsylvania : Drexel Hill | United States : Pennsylvania : ERIE | United States : Pennsylvania : Greensburg | United States : Pennsylvania : Harrisburg | United States : Pennsylvania : Indianola | United States : Pennsylvania : Johnstown | United States : Pennsylvania : LANCASTER | United States : Pennsylvania : Lancaster | United States : Pennsylvania : Lawrence | United States : Pennsylvania : Levittown PA | United States : Pennsylvania : Manchester | United States : Pennsylvania : Manheim | United States : Pennsylvania : Myerstown | United States : Pennsylvania : Norristown | United States : Pennsylvania : PHILADELPHIA E | United States : Pennsylvania : PITTSBURGH NE | United States : Pennsylvania : Philadelphia | United States : Pennsylvania : Pittsburgh | United States : Pennsylvania : Pittsburgh Heilman | United States : Pennsylvania : Pottstown | United States : Pennsylvania : Reading | United States : Pennsylvania : Residence Based | United States : Pennsylvania : Saxonburg | United States : Pennsylvania : Scranton | United States : Pennsylvania : State College , Williamsport | United States : Pennsylvania : WILKES BARRE | United States : Pennsylvania : Warrendale | United States : Pennsylvania : West Chester | United States : Pennsylvania : Wilkes Barre | United States : Pennsylvania : York | United States : Pennsylvania : Youngstown | United States : Puerto Rico : Caguas | United States : Puerto Rico : Dorado | United States : Puerto Rico : Guanica | United States : Puerto Rico : Guaynabo | United States : Puerto Rico : Isabela | United States : Puerto Rico : Juana Diaz | United States : Puerto Rico : PUERTO RICO W HYBRID | United States : Puerto Rico : Residence Based | United States : Puerto Rico : Residence Based | United States : Puerto Rico : Sabana Grande | United States : Puerto Rico : San Juan | United States : Puerto Rico : Santa Isabel | United States : Puerto Rico : Yauco | United States : Residence Based : Residence Based | United States : Rhode Island : Cumberland | United States : Rhode Island : Providence | United States : Rhode Island : Residence Based | United States : Rhode Island : Woonsocket | United States : South Carolina : CHARLESTON NORTH | United States : South Carolina : COLUMBIA WEST | United States : South Carolina : Charleston | United States : South Carolina : Columbia | United States : South Carolina : FLORENCE | United States : South Carolina : Greenville | United States : South Carolina : Greenwood | United States : South Carolina : Hartsville | United States : South Carolina : Myrtle Beach | United States : South Carolina : Residence Based | United States : South Carolina : Spartanburg | United States : South Carolina : Summerville | United States : South Dakota : Aberdeen | United States : South Dakota : Brandon | United States : South Dakota : Harrisburg | United States : South Dakota : Pierre | United States : South Dakota : Rapid City | United States : South Dakota : Residence Based | United States : South Dakota : Sioux Falls | United States : South Dakota : Tea | United States : Tennessee : Brentwood | United States : Tennessee : CLARKSVILLE | United States : Tennessee : Charleston | United States : Tennessee : Chattanooga | United States : Tennessee : Cleveland | United States : Tennessee : Collierville | United States : Tennessee : Cordova | United States : Tennessee : Franklin | United States : Tennessee : Germantown | United States : Tennessee : Hendersonville | United States : Tennessee : Jackson | United States : Tennessee : Johnson City | United States : Tennessee : KNOXVILLE W | United States : Tennessee : Kingsport | United States : Tennessee : Knoxville | United States : Tennessee : Memphis | United States : Tennessee : Murfreesboro | United States : Tennessee : Nashville | United States : Tennessee : Residence Based | United States : Tennessee : Union City | United States : Texas : AMARILLO | United States : Texas : Aiken | United States : Texas : Amarillo | United States : Texas : Arlington | United States : Texas : Austin | United States : Texas : Baytown | United States : Texas : Beaumont | United States : Texas : Big Spring | United States : Texas : Bishop | United States : Texas : Cedar Hill | United States : Texas : Channelview | United States : Texas : College Station | United States : Texas : Corpus Christi | United States : Texas : Dallas | United States : Texas : Denton | United States : Texas : Donna | United States : Texas : Dumas | United States : Texas : El Campo | United States : Texas : El Paso | United States : Texas : Fort Worth | United States : Texas : Friendswood | United States : Texas : Frisco | United States : Texas : Georgetown Temple | United States : Texas : Hale Center | United States : Texas : Haskell | United States : Texas : Houston | United States : Texas : Idalou | United States : Texas : Irving | United States : Texas : KILLEEN | United States : Texas : Laredo | United States : Texas : Littlefield | United States : Texas : Lockhart | United States : Texas : Longview | United States : Texas : Lubbock | United States : Texas : Mansfield | United States : Texas : McAllen | United States : Texas : New Braunfels | United States : Texas : ODESSA | United States : Texas : Pasadena | United States : Texas : Pharr | United States : Texas : Plainview | United States : Texas : Plano | United States : Texas : Residence Based | United States : Texas : SAN ANTONIO W | United States : Texas : San Antonio | United States : Texas : Spring | United States : Texas : Sugarland | United States : Texas : TEXARKANA | United States : Texas : Tomball | United States : Texas : VALLEY NORTH | United States : Texas : VICTORIA | United States : Texas : WICHITA FALLS | United States : Texas : Weslaco | United States : Utah : Clearfield | United States : Utah : Layton | United States : Utah : Ogden | United States : Utah : Residence Based | United States : Utah : Salt Lake City | United States : Utah : Sandy | United States : Vermont : Burlington | United States : Vermont : Residence Based | United States : Vermont : Rutland | United States : Virginia : Arlington | United States : Virginia : CHARLOTTESVILLE | United States : Virginia : Chantilly | United States : Virginia : Charlottesville | United States : Virginia : Chesterfield | United States : Virginia : Fairfax | United States : Virginia : Fredericksburg | United States : Virginia : Hampton | United States : Virginia : Lynchburg | United States : Virginia : Norfolk | United States : Virginia : Residence Based | United States : Virginia : Richmond | United States : Virginia : Roanoke | United States : Virginia : Virginia Beach | United States : Virginia : WOODBRIDGE | United States : Washington : Bothell | United States : Washington : Bremerton | United States : Washington : Issaquah | United States : Washington : Kennewick | United States : Washington : Laconner | United States : Washington : Lynnwood | United States : Washington : Othello | United States : Washington : Residence Based | United States : Washington : SEATTLE N | United States : Washington : SeaTac | United States : Washington : Seattle | United States : Washington : Spokane | United States : Washington : Tacoma | United States : Washington : Warden | United States : West Virginia : Charleston | United States : West Virginia : HUNTINGTON | United States : West Virginia : Institute | United States : West Virginia : MARTINSBURG | United States : West Virginia : MORGANTOWN | United States : West Virginia : New Martinsville | United States : West Virginia : PARKERSBURG | United States : West Virginia : Residence Based | United States : West Virginia : South Charleston | United States : West Virginia : Weirton | United States : Wisconsin : Appleton | United States : Wisconsin : Arlington | United States : Wisconsin : Deforest | United States : Wisconsin : Green Bay | United States : Wisconsin : Janesville | United States : Wisconsin : Livingston | United States : Wisconsin : Madison | United States : Wisconsin : Middleton | United States : Wisconsin : Milwaukee | United States : Wisconsin : Randolph | United States : Wisconsin : Residence Based | United States : Wisconsin : Sussex | United States : Wyoming : Cheyenne | United States : Wyoming : Residence Based
Division: Pharmaceuticals
Reference Code:
Contact Us
Email:
View Now
Be The First To Know
About the latest It specialists Jobs in South Carolina !
6
TECHNICAL SUPPORT SPECIALIST - US Residence based position
29602 Greenville, South Carolina
Bayer
Posted 10 days ago
Job Viewed
Job Description
At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice.
TECHNICAL SUPPORT SPECIALIST - US Residence based position
TECHNICAL SUPPORT SPECIALIST - RESIDENCE
PURPOSE
The purpose of the Technical Support Specialist is to provide enhanced in-depth remote technical support to internal and external customers for Bayer products (including device and software) while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction. This position sits under the Bayer Customer Response Squad and will be responsible to develop, documents and communicate new procedures and processes that meet industry compliance, regulatory and customer standards. This position supports service initiatives for remote connectivity and operational efficiencies to meet productivity, quality and business objectives along with support of the PCU program to enhance our biomed partnerships and provides operational efficiencies to TAC. In addition, the incumbent will maintain technical certification and stay up to date with current service process procedures/policies to provide field service or TAC support in accordance with business needs.
The shift for this Residence role is a rotating 8 hr. shift M-F with start times as early as 6am EST and shift end times as late at 11pm EST along with a rotating weekend shift (S/S) from 7:30am-3:30pm EST. OT as required.
YOUR TASKS AND RESPONSIBILITIES
+ Provides in-depth technical phone and email support to internal and external customers for Bayer products, including software and device applications, while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction;
+ Performs high quality service during customer technical service requests, internal team projects, and process improvement activities. Completes all service requests, ServiceMax cases and workorders, performance field dispatch and supports customer implementation requests in a timely manner. Works with teammates to make sure the team has all tools, equipment, and parts necessary to get the job done;
+ Provides install and post install support as requested for all existing and future Bayer software offerings and entitlements;
+ Assists in coaching and mentoring of new members of the team in their technical capacities;
+ Supports software upgrades and other vulnerability mitigation processes as needed;
+ Administer systems, including portal rights, self-service licensing and device access keys so that both internal and external customers have timely access to needed software;
+ Assist in developing documenting, and communicating new procedures and processes that meet industry compliance, regulatory and customer standards;
+ Build strong relationships across multiple organizations including marketing, new product development, sales and operational excellence;
+ Contribute towards creating a motivational performance/results-oriented team self-organized work environment; contributing to creating a teamwork atmosphere where each team member is willing to participate and go out of their way to help each other.
WHO YOU ARE
Bayer seeks an incumbent who possesses the following:
REQUIRED QUALIFICATIONS
+ High School diploma/GED required with 5 years of applicable and demonstrated success working in a technical support role, helpdesk or call center;
+ OR an Associate's degree in related field with 2 years of applicable experience;
+ OR a Bachelor's degree in related field with 1 years of applicable experience;
+ Ability to read and interpret technical manuals and schematics;
+ Demonstrated ability to work in a face paced self-directed environment;
+ Strong verbal and written competencies; along with flexibility and good judgment;
+ Ability to prioritize individual workload and small group tasks to ensure customer satisfaction and team efficiency;
+ Proficient in Microsoft Office product suite;
+ Strong customer relationship focus & skillset; with confidence to deescalate customer concerns;
+ Confidence to provide direction and communicate without direct authority.
PREFERRED QUALIFICATIONS
+ Demonstrated knowledge of Bayer's Radiology business & product suite;
+ Proficiency with departmental tools such as, ServiceMax, ThingWorx and KB systems;
+ Current or prior technical troubleshooting acumen for Bayer suite of products;
+ Software knowledge and troubleshooting capabilities; including Certegra.
Employees can expect to be paid a salary between $67,341.00 to $101,011.00. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc.
This salary range is merely an estimate and may vary based on an applicant's location, market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors.
This posting will be available for application until at least 9-2-25
YOUR APPLICATION
Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer.
To all recruitment agencies: Bayer does not accept unsolicited third party resumes.
Bayer is an Equal Opportunity Employer/Disabled/Veterans
Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.
Bayer is an E-Verify Employer.
Location: United States : Alabama : ANNISTON | United States : Alabama : Birmingham | United States : Alabama : Centre | United States : Alabama : DOTHAN | United States : Alabama : Huntsville | United States : Alabama : Loxley | United States : Alabama : Mobile | United States : Alabama : Montgomery | United States : Alabama : NORTHEAST | United States : Alabama : Piedmont | United States : Alabama : Residence Based | United States : Alabama : TUSCALOOSA | United States : Alaska : Anchorage | United States : Alaska : Residence Based | United States : Arizona : Casa Grande | United States : Arizona : Chandler | United States : Arizona : Eloy | United States : Arizona : Flagstaff | United States : Arizona : Glendale | United States : Arizona : Maricopa | United States : Arizona : Mesa | United States : Arizona : PHOENIX W | United States : Arizona : Peoria | United States : Arizona : Phoenix | United States : Arizona : Residence Based | United States : Arizona : Tucson | United States : Arizona : Yuma | United States : Arkansas : Bentonville | United States : Arkansas : CONWAY | United States : Arkansas : DeWitt | United States : Arkansas : HOT SPRINGS | United States : Arkansas : Harrisburg | United States : Arkansas : Jonesboro | United States : Arkansas : Little Rock | United States : Arkansas : Marion | United States : Arkansas : North Little Rock | United States : Arkansas : Residence Based | United States : Arkansas : Rogers | United States : Arkansas : Stuttgart | United States : California : Acampo | United States : California : Anaheim | United States : California : Arroyo Grande | United States : California : Bakersfield | United States : California : Bell Gardens | United States : California : Berkeley | United States : California : Beverly Hills | United States : California : Burbank | United States : California : CORONA | United States : California : Canoga Park | United States : California : Coalinga | United States : California : Colusa | United States : California : Corona | United States : California : Davis | United States : California : El Centro | United States : California : Emeryville | United States : California : Escondido | United States : California : Esparto | United States : California : Fremont | United States : California : Fresno | United States : California : Hemet | United States : California : Huntington Beach | United States : California : Huron | United States : California : Indio | United States : California : Irvine | United States : California : Lancaster | United States : California : Long Beach | United States : California : Los Angeles | United States : California : Manteca | United States : California : Martinez | United States : California : Mcfarland | United States : California : Milpitas | United States : California : Modesto | United States : California : Mountain View | United States : California : North Hollywood | United States : California : Oakland | United States : California : Ontario | United States : California : Oxnard | United States : California : Palm Springs | United States : California : Pasadena | United States : California : Pomona | United States : California : Redding | United States : California : Redlands | United States : California : Residence Based | United States : California : Richmond | United States : California : Riverside | United States : California : Roseville | United States : California : SAN JOSE S | United States : California : SANTA BARBARA | United States : California : Sacramento | United States : California : Salinas | United States : California : San Bernardino | United States : California : San Diego | United States : California : San Francisco | United States : California : San Jose | United States : California : San Juan Bautista | United States : California : San Ramon | United States : California : Santa Ana | United States : California : Santa Clarita | United States : California : Santa Monica | United States : California : Santa Rosa | United States : California : Shafter | United States : California : Simi Valley | United States : California : Sunnyvale | United States : California : Visalia | United States : California : West Sacramento | United States : California : Whittier | United States : California : Williams | United States : California : Woodland | United States : California : Yorba Linda | United States : Colorado : Aurora | United States : Colorado : Boulder | United States : Colorado : Centennial | United States : Colorado : Colorado Springs | United States : Colorado : DENVER N | United States : Colorado : Denver | United States : Colorado : Englewood | United States : Colorado : Fort Collins | United States : Colorado : Lakewood | United States : Colorado : Littleton | United States : Colorado : Longmont | United States : Colorado : Residence Based | United States : Connecticut : Berlin | United States : Connecticut : Bristol | United States : Connecticut : HARTFORD S | United States : Connecticut : Hartford | United States : Connecticut : Mystic | United States : Connecticut : New Britain | United States : Connecticut : New Haven | United States : Connecticut : Residence Based | United States : Connecticut : STAMFORD | United States : Connecticut : Stamford | United States : Connecticut : Waterbury | United States : Connecticut : West Haven | United States : Delaware : Dover | United States : Delaware : NEWARK | United States : Delaware : Residence Based | United States : Delaware : Wilmington | United States : District of Columbia : Residence Based | United States : District of Columbia : Washington | United States : Florida : Boca Raton | United States : Florida : Boynton Beach | United States : Florida : Bradenton | United States : Florida : Cape Coral | United States : Florida : Clearwater | United States : Florida : Daytona Beach | United States : Florida : Deltona | United States : Florida : Destin | United States : Florida : FORT LAUDERDALE N | United States : Florida : Felda | United States : Florida : Fort Lauderdale | United States : Florida : Ft Myers | United States : Florida : Gainesville | United States : Florida : Hialeah | United States : Florida : Hollywood | United States : Florida : Homestead | United States : Florida : Jacksonville | United States : Florida : Kissimmee | United States : Florida : Labelle | United States : Florida : Lakeland | United States : Florida : MELBOURNE | United States : Florida : MIAMI S | United States : Florida : MIAMI W | United States : Florida : Miami | United States : Florida : Molino | United States : Florida : Naples | United States : Florida : New Port Richey | United States : Florida : Ocala | United States : Florida : Orange Park | United States : Florida : Orlando | United States : Florida : PORT CHARLOTTE | United States : Florida : Panama City | United States : Florida : Pensacola | United States : Florida : Plant City | United States : Florida : Port St Lucie | United States : Florida : Residence Based | United States : Florida : SPRING HILL | United States : Florida : Sarasota | United States : Florida : St Petersburg | United States : Florida : THE VILLAGES | United States : Florida : Tallahassee | United States : Florida : Tampa | United States : Florida : West Palm Beach | United States : Florida : Winter Haven | United States : Georgia : ALBANY | United States : Georgia : Alpharetta | United States : Georgia : Atlanta | United States : Georgia : Augusta | United States : Georgia : Cartersville | United States : Georgia : Chatsworth | United States : Georgia : Columbus | United States : Georgia : Dalton | United States : Georgia : Dawson | United States : Georgia : Duluth | United States : Georgia : Forest Park | United States : Georgia : Gainesville | United States : Georgia : Kennesaw | United States : Georgia : Lawrenceville | United States : Georgia : Leesburg | United States : Georgia : Macon | United States : Georgia : Marietta | United States : Georgia : McDonough | United States : Georgia : North Atlanta | United States : Georgia : Peachtree City | United States : Georgia : Residence Based | United States : Georgia : Rome | United States : Georgia : Roswell | United States : Georgia : Sandy Springs | United States : Georgia : Savannah | United States : Georgia : South Atlanta | United States : Georgia : Tifton | United States : Georgia : Tucker | United States : Georgia : VALDOSTA | United States : Georgia : Warner Robins | United States : Georgia : Woodbine | United States : Hawaii : Haleiwa | United States : Hawaii : Honolulu | United States : Hawaii : Kalaheo | United States : Hawaii : Kapolei | United States : Hawaii : Kaunakakai | United States : Hawaii : Kaunakakai- Molokai | United States : Hawaii : Kihei | United States : Hawaii : Kunia | United States : Hawaii : Lahaina | United States : Hawaii : Residence Based | United States : Idaho : Boise | United States : Idaho : Filer | United States : Idaho : Nampa | United States : Idaho : Parma | United States : Idaho : Payette | United States : Idaho : Residence Based | United States : Idaho : Soda Springs | United States : Idaho : Williamsburg | United States : Illinois : Ashton | United States : Illinois : Aurora | United States : Illinois : BELLEVILLE | United States : Illinois : Bloomington | United States : Illinois : Calumet City | United States : Illinois : Centralia | United States : Illinois : Champaign | United States : Illinois : Chicago | United States : Illinois : Collinsville | United States : Illinois : Dekalb | United States : Illinois : Dwight | United States : Illinois : Effingham | United States : Illinois : Elgin | United States : Illinois : Elk Grove Village | United States : Illinois : Fairmount | United States : Illinois : Farmer City | United States : Illinois : Geneseo | United States : Illinois : Illiopolis | United States : Illinois : Jerseyville | United States : Illinois : Joliet | United States : Illinois : Lexington | United States : Illinois : Mason City | United States : Illinois : Milford | United States : Illinois : Monmouth | United States : Illinois : Morton | United States : Illinois : Morton Grove | United States : Illinois : Moweaqua | United States : Illinois : Naperville | United States : Illinois : Niles | United States : Illinois : Oak Grove | United States : Illinois : Peoria | United States : Illinois : Pleasant Plains | United States : Illinois : ROCKFORD | United States : Illinois : Residence Based | United States : Illinois : Rolling Meadows | United States : Illinois : Savoy | United States : Illinois : Skokie | United States : Illinois : Springfield | United States : Illinois : Stonington | United States : Illinois : Thomasboro | United States : Illinois : Tremont | United States : Illinois : Tuscola | United States : Illinois : Ursa | United States : Illinois : Waterman | United States : Illinois : White Heath | United States : Indiana : Brazil | United States : Indiana : CORYDON | United States : Indiana : Carmel | United States : Indiana : Cicero | United States : Indiana : Crawfordsville | United States : Indiana : Edison Lakes | United States : Indiana : Elkhart | United States : Indiana : Evansville | United States : Indiana : Fort Wayne | United States : Indiana : Franklin | United States : Indiana : GREENFIELD | United States : Indiana : Gary | United States : Indiana : Greensburg | United States : Indiana : Indianapolis | United States : Indiana : Kentland | United States : Indiana : Lafayette | United States : Indiana : Lebanon | United States : Indiana : Mishawaka | United States : Indiana : Monticello | United States : Indiana : New Castle | United States : Indiana : Oxford | United States : Indiana : Remington | United States : Indiana : Rensselaer | United States : Indiana : Residence Based | United States : Indiana : Reynolds | United States : Indiana : SOUTH BEND S | United States : Indiana : Tipton | United States : Indiana : Washington | United States : Indiana : West Lafayette | United States : Indiana : Whitestown | United States : Indiana : Windfall | United States : Iowa : AMES | United States : Iowa : Anamosa | United States : Iowa : Ankeny | United States : Iowa : Aplington | United States : Iowa : Atlantic | United States : Iowa : Beaman | United States : Iowa : Boone | United States : Iowa : Carroll | United States : Iowa : Cedar Falls | United States : Iowa : Cedar Rapids | United States : Iowa : Clarion | United States : Iowa : Davenport | United States : Iowa : Des Moines | United States : Iowa : Dyke | United States : Iowa : Earlham | United States : Iowa : Grinnell | United States : Iowa : Harcourt | United States : Iowa : Harlan | United States : Iowa : Humboldt | United States : Iowa : Huxley | United States : Iowa : Independence | United States : Iowa : Muscatine | United States : Iowa : North Liberty | United States : Iowa : Oelwein | United States : Iowa : Pella | United States : Iowa : Perry | United States : Iowa : Residence Based | United States : Iowa : SIOUX CITY | United States : Iowa : Spencer | United States : Iowa : Storm Lake | United States : Iowa : Urbandale | United States : Iowa : Williamsburg | United States : Kansas : Colwich | United States : Kansas : KANSAS CITY N | United States : Kansas : Kansas City | United States : Kansas : Kismet | United States : Kansas : Manhattan | United States : Kansas : Mt. Hope | United States : Kansas : Overland Park | United States : Kansas : Plains | United States : Kansas : Residence Based | United States : Kansas : Shawnee Mission | United States : Kansas : Stilwell | United States : Kansas : Topeka | United States : Kansas : Ulysses | United States : Kansas : WICHITA E | United States : Kansas : Wichita | United States : Kentucky : ASHLAND | United States : Kentucky : ELIZABETHTOWN | United States : Kentucky : LEXINGTON E | United States : Kentucky : Lexington | United States : Kentucky : Louisville | United States : Kentucky : Owensboro | United States : Kentucky : Residence Based | United States : Kentucky : Richmond | United States : Kentucky : SOMERSET | United States : Louisiana : ALEXANDRIA | United States : Louisiana : Baton Rouge | United States : Louisiana : LAKE CHARLES | United States : Louisiana : Lafayette | United States : Louisiana : Luling | United States : Louisiana : MONROE | United States : Louisiana : Marrero | United States : Louisiana : NEW ORLEANS E | United States : Louisiana : NORTHSHORE | United States : Louisiana : New Orleans | United States : Louisiana : Residence Based | United States : Louisiana : Shreveport | United States : Maine : Augusta | United States : Maine : Bangor | United States : Maine : Portland | United States : Maine : Residence Based | United States : Maryland : BALTIMORE | United States : Maryland : Baltimore | United States : Maryland : College Park | United States : Maryland : Columbia | United States : Maryland : Frederick | United States : Maryland : Gaithersburg | United States : Maryland : Galena | United States : Maryland : Glen Burnie | United States : Maryland : HYATTSVILLE | United States : Maryland : Laurel | United States : Maryland : Residence Based | United States : Maryland : SALISBURY | United States : Maryland : Silver Spring | United States : Maryland : Towson | United States : Maryland : Waldorf | United States : Massachusetts : Boston | United States : Massachusetts : Bridgewater | United States : Massachusetts : Cambridge | United States : Massachusetts : Framingham | United States : Massachusetts : NORTHBOROUGH | United States : Massachusetts : New Bedford | United States : Massachusetts : Norwood | United States : Massachusetts : Reading | United States : Massachusetts : Residence Based | United States : Massachusetts : SPRINGFIELD N | United States : Massachusetts : Sheffield | United States : Massachusetts : Shrewsbury | United States : Massachusetts : South Deerfield | United States : Massachusetts : Springfield | United States : Massachusetts : WORCESTER | United States : Massachusetts : Worcester | United States : Michigan : Ann Arbor | United States : Michigan : Auburn Hills | United States : Michigan : BAY CITY | United States : Michigan : Clinton Twp | United States : Michigan : Constantine | United States : Michigan : Dearborn | United States : Michigan : Detroit | United States : Michigan : Farmington | United States : Michigan : Flint | United States : Michigan : GRAND RAPIDS E | United States : Michigan : Grand Rapids | United States : Michigan : Holland | United States : Michigan : KALAMAZOO SOUTH | United States : Michigan : Kalamazoo | United States : Michigan : Lansing | United States : Michigan : Madison Heights | United States : Michigan : Marquette | United States : Michigan : Mason | United States : Michigan : Muskegon | United States : Michigan : North Detroit | United States : Michigan : ROCHESTER | United States : Michigan : Residence Based | United States : Michigan : Richland | United States : Michigan : Saginaw | United States : Michigan : South Bend | United States : Michigan : South Detroit | United States : Michigan : TRAVERSE CITY | United States : Michigan : Ypsilanti | United States : Minnesota : Blaine | United States : Minnesota : Bloomington | United States : Minnesota : Chanhassen | United States : Minnesota : Chaska | United States : Minnesota : Dassel | United States : Minnesota : Duluth | United States : Minnesota : EAGAN SW, MN SPECIALTY | United States : Minnesota : Eagan | United States : Minnesota : Eden Prairie | United States : Minnesota : Edina | United States : Minnesota : Glyndon | United States : Minnesota : Hutchinson | United States : Minnesota : Leland | United States : Minnesota : MANKATO | United States : Minnesota : Mankato | United States : Minnesota : Mapleton | United States : Minnesota : Minneapolis | United States : Minnesota : Olivia | United States : Minnesota : Owatonna | United States : Minnesota : Redwood Falls | United States : Minnesota : Residence Based | United States : Minnesota : Rochester | United States : Minnesota : Sabin | United States : Minnesota : Shakopee | United States : Minnesota : St Paul | United States : Minnesota : Stanton | United States : Minnesota : Stoneville | United States : Mississippi : Biloxi | United States : Mississippi : Columbus | United States : Mississippi : Flora | United States : Mississippi : Gulfport | United States : Mississippi : HATTIESBURG | United States : Mississippi : Hollandale | United States : Mississippi : Indianola | United States : Mississippi : JACKSON EAST | United States : Mississippi : Jackson | United States : Mississippi : Leland | United States : Mississippi : Olive Branch | United States : Mississippi : Residence Based | United States : Mississippi : Scott | United States : Mississippi : Southaven | United States : Mississippi : Stoneville | United States : Mississippi : Tupelo | United States : Mississippi : Winterville | United States : Missouri : Brookfield | United States : Missouri : CAPE GIRARDEAU | United States : Missouri : COLUMBIA | United States : Missouri : Chesterfield | United States : Missouri : Creve Coeur | United States : Missouri : Hazelwood | United States : Missouri : Joplin | United States : Missouri : Kansas City | United States : Missouri : Liberty | United States : Missouri : Marshall | United States : Missouri : Matthews | United States : Missouri : New Haven | United States : Missouri : Owensville | United States : Missouri : Residence Based | United States : Missouri : SAINT CHARLES | United States : Missouri : SPRINGFIELD E | United States : Missouri : Saint Joseph | United States : Missouri : Sikeston | United States : Missouri : Springfield | United States : Missouri : St. Charles | United States : Missouri : St. Louis | United States : Montana : Billings | United States : Montana : Bozeman | United States : Montana : Great Falls | United States : Montana : Residence Based | United States : Nebraska : Beaver Crossing | United States : Nebraska : Blair | United States : Nebraska : Fontenelle | United States : Nebraska : Gothenburg | United States : Nebraska : Grand Island | United States : Nebraska : Hastings | United States : Nebraska : Henderson | United States : Nebraska : Kearney | United States : Nebraska : Lincoln | United States : Nebraska : North Bend | United States : Nebraska : Omaha | United States : Nebraska : Residence Based | United States : Nebraska : Stromsburg | United States : Nebraska : Waco | United States : Nebraska : York | United States : Nevada : Carson City | United States : Nevada : LAS VEGAS N | United States : Nevada : Las Vegas | United States : Nevada : Reno | United States : Nevada : Residence Based | United States : New Hampshire : Hanover | United States : New Hampshire : MANCHESTER | United States : New Hampshire : Manchester | United States : New Hampshire : Nashua | United States : New Hampshire : Portsmouth | United States : New Jersey : Cedar Knolls | United States : New Jersey : Cherry Hill | United States : New Jersey : Edison | United States : New Jersey : Egg Harbor Twp | United States : New Jersey : FREEHOLD | United States : New Jersey : Fairfield | United States : New Jersey : Jersey City | United States : New Jersey : Lakewood | United States : New Jersey : Montville | United States : New Jersey : Morristown | United States : New Jersey : Newark | United States : New Jersey : Old Bridge | United States : New Jersey : Parsippany | United States : New Jersey : Paterson | United States : New Jersey : Residence Based | United States : New Jersey : Toms River | United States : New Jersey : Trenton | United States : New Jersey : Vineland | United States : New Jersey : Wayne | United States : New Jersey : Whippany | United States : New Mexico : Albuquerque | United States : New Mexico : Berino | United States : New Mexico : Las Cruces | United States : New Mexico : Residence Based | United States : New York : Albany | United States : New York : BUFFALO S | United States : New York : Bronx | United States : New York : Brooklyn | United States : New York : Buffalo | United States : New York : Canandiagua | United States : New York : Commack | United States : New York : Garden City | United States : New York : HEMPSTEAD | United States : New York : JAMAICA | United States : New York : LIVERPOOL | United States : New York : Long Island | United States : New York : Manhattan | United States : New York : Newburgh | United States : New York : Poughkeepsie | United States : New York : Queens | United States : New York : Residence Based | United States : New York : Rochester | United States : New York : SARATOGA SPRINGS | United States : New York : SCHENECTADY | United States : New York : SPRING VALLEY | United States : New York : SYRACUSE S | United States : New York : Schenectady | United States : New York : Staten Island | United States : New York : Syracuse | United States : New York : Tarrytown | United States : New York : UTICA | United States : New York : WEBSTER | United States : New York : White Plains | United States : North Carolina : Asheville | United States : North Carolina : Cary | United States : North Carolina : Chapel Hill | United States : North Carolina : Charlotte | United States : North Carolina : Clayton | United States : North Carolina : DURHAM | United States : North Carolina : DURHAM | United States : North Carolina : Durham | United States : North Carolina : Fayetteville | United States : North Carolina : Gastonia | United States : North Carolina : Greensboro | United States : North Carolina : Greenville | United States : North Carolina : Hickory | United States : North Carolina : Kannapolis | United States : North Carolina : Matthews | United States : North Carolina : Morrisville | United States : North Carolina : Mount Olive | United States : North Carolina : Mt Olive | United States : North Carolina : Pikeville | United States : North Carolina : Raleigh | United States : North Carolina : Research Triangle Park | United States : North Carolina : Residence Based | United States : North Carolina : Rocky Mount | United States : North Carolina : Statesville | United States : North Carolina : Wilmington | United States : North Carolina : Wilson | United States : North Carolina : Winston-Salem | United States : North Dakota : Bismark | United States : North Dakota : Fargo | United States : North Dakota : Grand Fords | United States : North Dakota : Minot | United States : North Dakota : Residence Based | United States : North Dakota : West Fargo | United States : Ohio : AKRON E | United States : Ohio : Akron | United States : Ohio : CANTON | United States : Ohio : CINCINNATI S | United States : Ohio : COLUMBUS S | United States : Ohio : COLUMBUS W | United States : Ohio : Cincinnati | United States : Ohio : Cleveland | United States : Ohio : Columbus | United States : Ohio : DAYTON N | United States : Ohio : Dayton | United States : Ohio : Deshler | United States : Ohio : Findlay | United States : Ohio : Greenville | United States : Ohio : Hamilton | United States : Ohio : Hebron | United States : Ohio : LIMA | United States : Ohio : Lebanon | United States : Ohio : London | United States : Ohio : Lorain | United States : Ohio : MASON | United States : Ohio : Manfields | United States : Ohio : Marion | United States : Ohio : Mentor | United States : Ohio : Residence Based | United States : Ohio : Reynoldsburg | United States : Ohio : St Marys | United States : Ohio : Toledo | United States : Ohio : Troy | United States : Ohio : Washington Courthouse | United States : Ohio : Zanesville | United States : Oklahoma : LAWTON | United States : Oklahoma : Oklahoma City | United States : Oklahoma : Residence Based | United States : Oklahoma : Tulsa | United States : Oklahoma : Turpin | United States : Oklahoma : Yukon | United States : Oregon : Brooks | United States : Oregon : Eugene | United States : Oregon : PORTLAND NORTH | United States : Oregon : Portland | United States : Oregon : ROGUE VALLEY | United States : Oregon : Residence Based | United States : Oregon : Salem | United States : Oregon : WILLAMETTE VALLEY | United States : Oregon : Wilsonville | United States : Pennsylvania : Allentown | United States : Pennsylvania : Bensalem | United States : Pennsylvania : Bethlehem | United States : Pennsylvania : Butler | United States : Pennsylvania : CARLISLE | United States : Pennsylvania : Drexel Hill | United States : Pennsylvania : ERIE | United States : Pennsylvania : Greensburg | United States : Pennsylvania : Harrisburg | United States : Pennsylvania : Indianola | United States : Pennsylvania : Johnstown | United States : Pennsylvania : LANCASTER | United States : Pennsylvania : Lancaster | United States : Pennsylvania : Lawrence | United States : Pennsylvania : Levittown PA | United States : Pennsylvania : Manchester | United States : Pennsylvania : Manheim | United States : Pennsylvania : Myerstown | United States : Pennsylvania : Norristown | United States : Pennsylvania : PHILADELPHIA E | United States : Pennsylvania : PITTSBURGH NE | United States : Pennsylvania : Philadelphia | United States : Pennsylvania : Pittsburgh | United States : Pennsylvania : Pittsburgh Heilman | United States : Pennsylvania : Pottstown | United States : Pennsylvania : Reading | United States : Pennsylvania : Residence Based | United States : Pennsylvania : Saxonburg | United States : Pennsylvania : Scranton | United States : Pennsylvania : State College , Williamsport | United States : Pennsylvania : WILKES BARRE | United States : Pennsylvania : Warrendale | United States : Pennsylvania : West Chester | United States : Pennsylvania : Wilkes Barre | United States : Pennsylvania : York | United States : Pennsylvania : Youngstown | United States : Puerto Rico : Caguas | United States : Puerto Rico : Dorado | United States : Puerto Rico : Guanica | United States : Puerto Rico : Guaynabo | United States : Puerto Rico : Isabela | United States : Puerto Rico : Juana Diaz | United States : Puerto Rico : PUERTO RICO W HYBRID | United States : Puerto Rico : Residence Based | United States : Puerto Rico : Residence Based | United States : Puerto Rico : Sabana Grande | United States : Puerto Rico : San Juan | United States : Puerto Rico : Santa Isabel | United States : Puerto Rico : Yauco | United States : Residence Based : Residence Based | United States : Rhode Island : Cumberland | United States : Rhode Island : Providence | United States : Rhode Island : Residence Based | United States : Rhode Island : Woonsocket | United States : South Carolina : CHARLESTON NORTH | United States : South Carolina : COLUMBIA WEST | United States : South Carolina : Charleston | United States : South Carolina : Columbia | United States : South Carolina : FLORENCE | United States : South Carolina : Greenville | United States : South Carolina : Greenwood | United States : South Carolina : Hartsville | United States : South Carolina : Myrtle Beach | United States : South Carolina : Residence Based | United States : South Carolina : Spartanburg | United States : South Carolina : Summerville | United States : South Dakota : Aberdeen | United States : South Dakota : Brandon | United States : South Dakota : Harrisburg | United States : South Dakota : Pierre | United States : South Dakota : Rapid City | United States : South Dakota : Residence Based | United States : South Dakota : Sioux Falls | United States : South Dakota : Tea | United States : Tennessee : Brentwood | United States : Tennessee : CLARKSVILLE | United States : Tennessee : Charleston | United States : Tennessee : Chattanooga | United States : Tennessee : Cleveland | United States : Tennessee : Collierville | United States : Tennessee : Cordova | United States : Tennessee : Franklin | United States : Tennessee : Germantown | United States : Tennessee : Hendersonville | United States : Tennessee : Jackson | United States : Tennessee : Johnson City | United States : Tennessee : KNOXVILLE W | United States : Tennessee : Kingsport | United States : Tennessee : Knoxville | United States : Tennessee : Memphis | United States : Tennessee : Murfreesboro | United States : Tennessee : Nashville | United States : Tennessee : Residence Based | United States : Tennessee : Union City | United States : Texas : AMARILLO | United States : Texas : Aiken | United States : Texas : Amarillo | United States : Texas : Arlington | United States : Texas : Austin | United States : Texas : Baytown | United States : Texas : Beaumont | United States : Texas : Big Spring | United States : Texas : Bishop | United States : Texas : Cedar Hill | United States : Texas : Channelview | United States : Texas : College Station | United States : Texas : Corpus Christi | United States : Texas : Dallas | United States : Texas : Denton | United States : Texas : Donna | United States : Texas : Dumas | United States : Texas : El Campo | United States : Texas : El Paso | United States : Texas : Fort Worth | United States : Texas : Friendswood | United States : Texas : Frisco | United States : Texas : Georgetown Temple | United States : Texas : Hale Center | United States : Texas : Haskell | United States : Texas : Houston | United States : Texas : Idalou | United States : Texas : Irving | United States : Texas : KILLEEN | United States : Texas : Laredo | United States : Texas : Littlefield | United States : Texas : Lockhart | United States : Texas : Longview | United States : Texas : Lubbock | United States : Texas : Mansfield | United States : Texas : McAllen | United States : Texas : New Braunfels | United States : Texas : ODESSA | United States : Texas : Pasadena | United States : Texas : Pharr | United States : Texas : Plainview | United States : Texas : Plano | United States : Texas : Residence Based | United States : Texas : SAN ANTONIO W | United States : Texas : San Antonio | United States : Texas : Spring | United States : Texas : Sugarland | United States : Texas : TEXARKANA | United States : Texas : Tomball | United States : Texas : VALLEY NORTH | United States : Texas : VICTORIA | United States : Texas : WICHITA FALLS | United States : Texas : Weslaco | United States : Utah : Clearfield | United States : Utah : Layton | United States : Utah : Ogden | United States : Utah : Residence Based | United States : Utah : Salt Lake City | United States : Utah : Sandy | United States : Vermont : Burlington | United States : Vermont : Residence Based | United States : Vermont : Rutland | United States : Virginia : Arlington | United States : Virginia : CHARLOTTESVILLE | United States : Virginia : Chantilly | United States : Virginia : Charlottesville | United States : Virginia : Chesterfield | United States : Virginia : Fairfax | United States : Virginia : Fredericksburg | United States : Virginia : Hampton | United States : Virginia : Lynchburg | United States : Virginia : Norfolk | United States : Virginia : Residence Based | United States : Virginia : Richmond | United States : Virginia : Roanoke | United States : Virginia : Virginia Beach | United States : Virginia : WOODBRIDGE | United States : Washington : Bothell | United States : Washington : Bremerton | United States : Washington : Issaquah | United States : Washington : Kennewick | United States : Washington : Laconner | United States : Washington : Lynnwood | United States : Washington : Othello | United States : Washington : Residence Based | United States : Washington : SEATTLE N | United States : Washington : SeaTac | United States : Washington : Seattle | United States : Washington : Spokane | United States : Washington : Tacoma | United States : Washington : Warden | United States : West Virginia : Charleston | United States : West Virginia : HUNTINGTON | United States : West Virginia : Institute | United States : West Virginia : MARTINSBURG | United States : West Virginia : MORGANTOWN | United States : West Virginia : New Martinsville | United States : West Virginia : PARKERSBURG | United States : West Virginia : Residence Based | United States : West Virginia : South Charleston | United States : West Virginia : Weirton | United States : Wisconsin : Appleton | United States : Wisconsin : Arlington | United States : Wisconsin : Deforest | United States : Wisconsin : Green Bay | United States : Wisconsin : Janesville | United States : Wisconsin : Livingston | United States : Wisconsin : Madison | United States : Wisconsin : Middleton | United States : Wisconsin : Milwaukee | United States : Wisconsin : Randolph | United States : Wisconsin : Residence Based | United States : Wisconsin : Sussex | United States : Wyoming : Cheyenne | United States : Wyoming : Residence Based
Division: Pharmaceuticals
Reference Code:
Contact Us
Email:
TECHNICAL SUPPORT SPECIALIST - US Residence based position
TECHNICAL SUPPORT SPECIALIST - RESIDENCE
PURPOSE
The purpose of the Technical Support Specialist is to provide enhanced in-depth remote technical support to internal and external customers for Bayer products (including device and software) while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction. This position sits under the Bayer Customer Response Squad and will be responsible to develop, documents and communicate new procedures and processes that meet industry compliance, regulatory and customer standards. This position supports service initiatives for remote connectivity and operational efficiencies to meet productivity, quality and business objectives along with support of the PCU program to enhance our biomed partnerships and provides operational efficiencies to TAC. In addition, the incumbent will maintain technical certification and stay up to date with current service process procedures/policies to provide field service or TAC support in accordance with business needs.
The shift for this Residence role is a rotating 8 hr. shift M-F with start times as early as 6am EST and shift end times as late at 11pm EST along with a rotating weekend shift (S/S) from 7:30am-3:30pm EST. OT as required.
YOUR TASKS AND RESPONSIBILITIES
+ Provides in-depth technical phone and email support to internal and external customers for Bayer products, including software and device applications, while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction;
+ Performs high quality service during customer technical service requests, internal team projects, and process improvement activities. Completes all service requests, ServiceMax cases and workorders, performance field dispatch and supports customer implementation requests in a timely manner. Works with teammates to make sure the team has all tools, equipment, and parts necessary to get the job done;
+ Provides install and post install support as requested for all existing and future Bayer software offerings and entitlements;
+ Assists in coaching and mentoring of new members of the team in their technical capacities;
+ Supports software upgrades and other vulnerability mitigation processes as needed;
+ Administer systems, including portal rights, self-service licensing and device access keys so that both internal and external customers have timely access to needed software;
+ Assist in developing documenting, and communicating new procedures and processes that meet industry compliance, regulatory and customer standards;
+ Build strong relationships across multiple organizations including marketing, new product development, sales and operational excellence;
+ Contribute towards creating a motivational performance/results-oriented team self-organized work environment; contributing to creating a teamwork atmosphere where each team member is willing to participate and go out of their way to help each other.
WHO YOU ARE
Bayer seeks an incumbent who possesses the following:
REQUIRED QUALIFICATIONS
+ High School diploma/GED required with 5 years of applicable and demonstrated success working in a technical support role, helpdesk or call center;
+ OR an Associate's degree in related field with 2 years of applicable experience;
+ OR a Bachelor's degree in related field with 1 years of applicable experience;
+ Ability to read and interpret technical manuals and schematics;
+ Demonstrated ability to work in a face paced self-directed environment;
+ Strong verbal and written competencies; along with flexibility and good judgment;
+ Ability to prioritize individual workload and small group tasks to ensure customer satisfaction and team efficiency;
+ Proficient in Microsoft Office product suite;
+ Strong customer relationship focus & skillset; with confidence to deescalate customer concerns;
+ Confidence to provide direction and communicate without direct authority.
PREFERRED QUALIFICATIONS
+ Demonstrated knowledge of Bayer's Radiology business & product suite;
+ Proficiency with departmental tools such as, ServiceMax, ThingWorx and KB systems;
+ Current or prior technical troubleshooting acumen for Bayer suite of products;
+ Software knowledge and troubleshooting capabilities; including Certegra.
Employees can expect to be paid a salary between $67,341.00 to $101,011.00. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc.
This salary range is merely an estimate and may vary based on an applicant's location, market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors.
This posting will be available for application until at least 9-2-25
YOUR APPLICATION
Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer.
To all recruitment agencies: Bayer does not accept unsolicited third party resumes.
Bayer is an Equal Opportunity Employer/Disabled/Veterans
Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.
Bayer is an E-Verify Employer.
Location: United States : Alabama : ANNISTON | United States : Alabama : Birmingham | United States : Alabama : Centre | United States : Alabama : DOTHAN | United States : Alabama : Huntsville | United States : Alabama : Loxley | United States : Alabama : Mobile | United States : Alabama : Montgomery | United States : Alabama : NORTHEAST | United States : Alabama : Piedmont | United States : Alabama : Residence Based | United States : Alabama : TUSCALOOSA | United States : Alaska : Anchorage | United States : Alaska : Residence Based | United States : Arizona : Casa Grande | United States : Arizona : Chandler | United States : Arizona : Eloy | United States : Arizona : Flagstaff | United States : Arizona : Glendale | United States : Arizona : Maricopa | United States : Arizona : Mesa | United States : Arizona : PHOENIX W | United States : Arizona : Peoria | United States : Arizona : Phoenix | United States : Arizona : Residence Based | United States : Arizona : Tucson | United States : Arizona : Yuma | United States : Arkansas : Bentonville | United States : Arkansas : CONWAY | United States : Arkansas : DeWitt | United States : Arkansas : HOT SPRINGS | United States : Arkansas : Harrisburg | United States : Arkansas : Jonesboro | United States : Arkansas : Little Rock | United States : Arkansas : Marion | United States : Arkansas : North Little Rock | United States : Arkansas : Residence Based | United States : Arkansas : Rogers | United States : Arkansas : Stuttgart | United States : California : Acampo | United States : California : Anaheim | United States : California : Arroyo Grande | United States : California : Bakersfield | United States : California : Bell Gardens | United States : California : Berkeley | United States : California : Beverly Hills | United States : California : Burbank | United States : California : CORONA | United States : California : Canoga Park | United States : California : Coalinga | United States : California : Colusa | United States : California : Corona | United States : California : Davis | United States : California : El Centro | United States : California : Emeryville | United States : California : Escondido | United States : California : Esparto | United States : California : Fremont | United States : California : Fresno | United States : California : Hemet | United States : California : Huntington Beach | United States : California : Huron | United States : California : Indio | United States : California : Irvine | United States : California : Lancaster | United States : California : Long Beach | United States : California : Los Angeles | United States : California : Manteca | United States : California : Martinez | United States : California : Mcfarland | United States : California : Milpitas | United States : California : Modesto | United States : California : Mountain View | United States : California : North Hollywood | United States : California : Oakland | United States : California : Ontario | United States : California : Oxnard | United States : California : Palm Springs | United States : California : Pasadena | United States : California : Pomona | United States : California : Redding | United States : California : Redlands | United States : California : Residence Based | United States : California : Richmond | United States : California : Riverside | United States : California : Roseville | United States : California : SAN JOSE S | United States : California : SANTA BARBARA | United States : California : Sacramento | United States : California : Salinas | United States : California : San Bernardino | United States : California : San Diego | United States : California : San Francisco | United States : California : San Jose | United States : California : San Juan Bautista | United States : California : San Ramon | United States : California : Santa Ana | United States : California : Santa Clarita | United States : California : Santa Monica | United States : California : Santa Rosa | United States : California : Shafter | United States : California : Simi Valley | United States : California : Sunnyvale | United States : California : Visalia | United States : California : West Sacramento | United States : California : Whittier | United States : California : Williams | United States : California : Woodland | United States : California : Yorba Linda | United States : Colorado : Aurora | United States : Colorado : Boulder | United States : Colorado : Centennial | United States : Colorado : Colorado Springs | United States : Colorado : DENVER N | United States : Colorado : Denver | United States : Colorado : Englewood | United States : Colorado : Fort Collins | United States : Colorado : Lakewood | United States : Colorado : Littleton | United States : Colorado : Longmont | United States : Colorado : Residence Based | United States : Connecticut : Berlin | United States : Connecticut : Bristol | United States : Connecticut : HARTFORD S | United States : Connecticut : Hartford | United States : Connecticut : Mystic | United States : Connecticut : New Britain | United States : Connecticut : New Haven | United States : Connecticut : Residence Based | United States : Connecticut : STAMFORD | United States : Connecticut : Stamford | United States : Connecticut : Waterbury | United States : Connecticut : West Haven | United States : Delaware : Dover | United States : Delaware : NEWARK | United States : Delaware : Residence Based | United States : Delaware : Wilmington | United States : District of Columbia : Residence Based | United States : District of Columbia : Washington | United States : Florida : Boca Raton | United States : Florida : Boynton Beach | United States : Florida : Bradenton | United States : Florida : Cape Coral | United States : Florida : Clearwater | United States : Florida : Daytona Beach | United States : Florida : Deltona | United States : Florida : Destin | United States : Florida : FORT LAUDERDALE N | United States : Florida : Felda | United States : Florida : Fort Lauderdale | United States : Florida : Ft Myers | United States : Florida : Gainesville | United States : Florida : Hialeah | United States : Florida : Hollywood | United States : Florida : Homestead | United States : Florida : Jacksonville | United States : Florida : Kissimmee | United States : Florida : Labelle | United States : Florida : Lakeland | United States : Florida : MELBOURNE | United States : Florida : MIAMI S | United States : Florida : MIAMI W | United States : Florida : Miami | United States : Florida : Molino | United States : Florida : Naples | United States : Florida : New Port Richey | United States : Florida : Ocala | United States : Florida : Orange Park | United States : Florida : Orlando | United States : Florida : PORT CHARLOTTE | United States : Florida : Panama City | United States : Florida : Pensacola | United States : Florida : Plant City | United States : Florida : Port St Lucie | United States : Florida : Residence Based | United States : Florida : SPRING HILL | United States : Florida : Sarasota | United States : Florida : St Petersburg | United States : Florida : THE VILLAGES | United States : Florida : Tallahassee | United States : Florida : Tampa | United States : Florida : West Palm Beach | United States : Florida : Winter Haven | United States : Georgia : ALBANY | United States : Georgia : Alpharetta | United States : Georgia : Atlanta | United States : Georgia : Augusta | United States : Georgia : Cartersville | United States : Georgia : Chatsworth | United States : Georgia : Columbus | United States : Georgia : Dalton | United States : Georgia : Dawson | United States : Georgia : Duluth | United States : Georgia : Forest Park | United States : Georgia : Gainesville | United States : Georgia : Kennesaw | United States : Georgia : Lawrenceville | United States : Georgia : Leesburg | United States : Georgia : Macon | United States : Georgia : Marietta | United States : Georgia : McDonough | United States : Georgia : North Atlanta | United States : Georgia : Peachtree City | United States : Georgia : Residence Based | United States : Georgia : Rome | United States : Georgia : Roswell | United States : Georgia : Sandy Springs | United States : Georgia : Savannah | United States : Georgia : South Atlanta | United States : Georgia : Tifton | United States : Georgia : Tucker | United States : Georgia : VALDOSTA | United States : Georgia : Warner Robins | United States : Georgia : Woodbine | United States : Hawaii : Haleiwa | United States : Hawaii : Honolulu | United States : Hawaii : Kalaheo | United States : Hawaii : Kapolei | United States : Hawaii : Kaunakakai | United States : Hawaii : Kaunakakai- Molokai | United States : Hawaii : Kihei | United States : Hawaii : Kunia | United States : Hawaii : Lahaina | United States : Hawaii : Residence Based | United States : Idaho : Boise | United States : Idaho : Filer | United States : Idaho : Nampa | United States : Idaho : Parma | United States : Idaho : Payette | United States : Idaho : Residence Based | United States : Idaho : Soda Springs | United States : Idaho : Williamsburg | United States : Illinois : Ashton | United States : Illinois : Aurora | United States : Illinois : BELLEVILLE | United States : Illinois : Bloomington | United States : Illinois : Calumet City | United States : Illinois : Centralia | United States : Illinois : Champaign | United States : Illinois : Chicago | United States : Illinois : Collinsville | United States : Illinois : Dekalb | United States : Illinois : Dwight | United States : Illinois : Effingham | United States : Illinois : Elgin | United States : Illinois : Elk Grove Village | United States : Illinois : Fairmount | United States : Illinois : Farmer City | United States : Illinois : Geneseo | United States : Illinois : Illiopolis | United States : Illinois : Jerseyville | United States : Illinois : Joliet | United States : Illinois : Lexington | United States : Illinois : Mason City | United States : Illinois : Milford | United States : Illinois : Monmouth | United States : Illinois : Morton | United States : Illinois : Morton Grove | United States : Illinois : Moweaqua | United States : Illinois : Naperville | United States : Illinois : Niles | United States : Illinois : Oak Grove | United States : Illinois : Peoria | United States : Illinois : Pleasant Plains | United States : Illinois : ROCKFORD | United States : Illinois : Residence Based | United States : Illinois : Rolling Meadows | United States : Illinois : Savoy | United States : Illinois : Skokie | United States : Illinois : Springfield | United States : Illinois : Stonington | United States : Illinois : Thomasboro | United States : Illinois : Tremont | United States : Illinois : Tuscola | United States : Illinois : Ursa | United States : Illinois : Waterman | United States : Illinois : White Heath | United States : Indiana : Brazil | United States : Indiana : CORYDON | United States : Indiana : Carmel | United States : Indiana : Cicero | United States : Indiana : Crawfordsville | United States : Indiana : Edison Lakes | United States : Indiana : Elkhart | United States : Indiana : Evansville | United States : Indiana : Fort Wayne | United States : Indiana : Franklin | United States : Indiana : GREENFIELD | United States : Indiana : Gary | United States : Indiana : Greensburg | United States : Indiana : Indianapolis | United States : Indiana : Kentland | United States : Indiana : Lafayette | United States : Indiana : Lebanon | United States : Indiana : Mishawaka | United States : Indiana : Monticello | United States : Indiana : New Castle | United States : Indiana : Oxford | United States : Indiana : Remington | United States : Indiana : Rensselaer | United States : Indiana : Residence Based | United States : Indiana : Reynolds | United States : Indiana : SOUTH BEND S | United States : Indiana : Tipton | United States : Indiana : Washington | United States : Indiana : West Lafayette | United States : Indiana : Whitestown | United States : Indiana : Windfall | United States : Iowa : AMES | United States : Iowa : Anamosa | United States : Iowa : Ankeny | United States : Iowa : Aplington | United States : Iowa : Atlantic | United States : Iowa : Beaman | United States : Iowa : Boone | United States : Iowa : Carroll | United States : Iowa : Cedar Falls | United States : Iowa : Cedar Rapids | United States : Iowa : Clarion | United States : Iowa : Davenport | United States : Iowa : Des Moines | United States : Iowa : Dyke | United States : Iowa : Earlham | United States : Iowa : Grinnell | United States : Iowa : Harcourt | United States : Iowa : Harlan | United States : Iowa : Humboldt | United States : Iowa : Huxley | United States : Iowa : Independence | United States : Iowa : Muscatine | United States : Iowa : North Liberty | United States : Iowa : Oelwein | United States : Iowa : Pella | United States : Iowa : Perry | United States : Iowa : Residence Based | United States : Iowa : SIOUX CITY | United States : Iowa : Spencer | United States : Iowa : Storm Lake | United States : Iowa : Urbandale | United States : Iowa : Williamsburg | United States : Kansas : Colwich | United States : Kansas : KANSAS CITY N | United States : Kansas : Kansas City | United States : Kansas : Kismet | United States : Kansas : Manhattan | United States : Kansas : Mt. Hope | United States : Kansas : Overland Park | United States : Kansas : Plains | United States : Kansas : Residence Based | United States : Kansas : Shawnee Mission | United States : Kansas : Stilwell | United States : Kansas : Topeka | United States : Kansas : Ulysses | United States : Kansas : WICHITA E | United States : Kansas : Wichita | United States : Kentucky : ASHLAND | United States : Kentucky : ELIZABETHTOWN | United States : Kentucky : LEXINGTON E | United States : Kentucky : Lexington | United States : Kentucky : Louisville | United States : Kentucky : Owensboro | United States : Kentucky : Residence Based | United States : Kentucky : Richmond | United States : Kentucky : SOMERSET | United States : Louisiana : ALEXANDRIA | United States : Louisiana : Baton Rouge | United States : Louisiana : LAKE CHARLES | United States : Louisiana : Lafayette | United States : Louisiana : Luling | United States : Louisiana : MONROE | United States : Louisiana : Marrero | United States : Louisiana : NEW ORLEANS E | United States : Louisiana : NORTHSHORE | United States : Louisiana : New Orleans | United States : Louisiana : Residence Based | United States : Louisiana : Shreveport | United States : Maine : Augusta | United States : Maine : Bangor | United States : Maine : Portland | United States : Maine : Residence Based | United States : Maryland : BALTIMORE | United States : Maryland : Baltimore | United States : Maryland : College Park | United States : Maryland : Columbia | United States : Maryland : Frederick | United States : Maryland : Gaithersburg | United States : Maryland : Galena | United States : Maryland : Glen Burnie | United States : Maryland : HYATTSVILLE | United States : Maryland : Laurel | United States : Maryland : Residence Based | United States : Maryland : SALISBURY | United States : Maryland : Silver Spring | United States : Maryland : Towson | United States : Maryland : Waldorf | United States : Massachusetts : Boston | United States : Massachusetts : Bridgewater | United States : Massachusetts : Cambridge | United States : Massachusetts : Framingham | United States : Massachusetts : NORTHBOROUGH | United States : Massachusetts : New Bedford | United States : Massachusetts : Norwood | United States : Massachusetts : Reading | United States : Massachusetts : Residence Based | United States : Massachusetts : SPRINGFIELD N | United States : Massachusetts : Sheffield | United States : Massachusetts : Shrewsbury | United States : Massachusetts : South Deerfield | United States : Massachusetts : Springfield | United States : Massachusetts : WORCESTER | United States : Massachusetts : Worcester | United States : Michigan : Ann Arbor | United States : Michigan : Auburn Hills | United States : Michigan : BAY CITY | United States : Michigan : Clinton Twp | United States : Michigan : Constantine | United States : Michigan : Dearborn | United States : Michigan : Detroit | United States : Michigan : Farmington | United States : Michigan : Flint | United States : Michigan : GRAND RAPIDS E | United States : Michigan : Grand Rapids | United States : Michigan : Holland | United States : Michigan : KALAMAZOO SOUTH | United States : Michigan : Kalamazoo | United States : Michigan : Lansing | United States : Michigan : Madison Heights | United States : Michigan : Marquette | United States : Michigan : Mason | United States : Michigan : Muskegon | United States : Michigan : North Detroit | United States : Michigan : ROCHESTER | United States : Michigan : Residence Based | United States : Michigan : Richland | United States : Michigan : Saginaw | United States : Michigan : South Bend | United States : Michigan : South Detroit | United States : Michigan : TRAVERSE CITY | United States : Michigan : Ypsilanti | United States : Minnesota : Blaine | United States : Minnesota : Bloomington | United States : Minnesota : Chanhassen | United States : Minnesota : Chaska | United States : Minnesota : Dassel | United States : Minnesota : Duluth | United States : Minnesota : EAGAN SW, MN SPECIALTY | United States : Minnesota : Eagan | United States : Minnesota : Eden Prairie | United States : Minnesota : Edina | United States : Minnesota : Glyndon | United States : Minnesota : Hutchinson | United States : Minnesota : Leland | United States : Minnesota : MANKATO | United States : Minnesota : Mankato | United States : Minnesota : Mapleton | United States : Minnesota : Minneapolis | United States : Minnesota : Olivia | United States : Minnesota : Owatonna | United States : Minnesota : Redwood Falls | United States : Minnesota : Residence Based | United States : Minnesota : Rochester | United States : Minnesota : Sabin | United States : Minnesota : Shakopee | United States : Minnesota : St Paul | United States : Minnesota : Stanton | United States : Minnesota : Stoneville | United States : Mississippi : Biloxi | United States : Mississippi : Columbus | United States : Mississippi : Flora | United States : Mississippi : Gulfport | United States : Mississippi : HATTIESBURG | United States : Mississippi : Hollandale | United States : Mississippi : Indianola | United States : Mississippi : JACKSON EAST | United States : Mississippi : Jackson | United States : Mississippi : Leland | United States : Mississippi : Olive Branch | United States : Mississippi : Residence Based | United States : Mississippi : Scott | United States : Mississippi : Southaven | United States : Mississippi : Stoneville | United States : Mississippi : Tupelo | United States : Mississippi : Winterville | United States : Missouri : Brookfield | United States : Missouri : CAPE GIRARDEAU | United States : Missouri : COLUMBIA | United States : Missouri : Chesterfield | United States : Missouri : Creve Coeur | United States : Missouri : Hazelwood | United States : Missouri : Joplin | United States : Missouri : Kansas City | United States : Missouri : Liberty | United States : Missouri : Marshall | United States : Missouri : Matthews | United States : Missouri : New Haven | United States : Missouri : Owensville | United States : Missouri : Residence Based | United States : Missouri : SAINT CHARLES | United States : Missouri : SPRINGFIELD E | United States : Missouri : Saint Joseph | United States : Missouri : Sikeston | United States : Missouri : Springfield | United States : Missouri : St. Charles | United States : Missouri : St. Louis | United States : Montana : Billings | United States : Montana : Bozeman | United States : Montana : Great Falls | United States : Montana : Residence Based | United States : Nebraska : Beaver Crossing | United States : Nebraska : Blair | United States : Nebraska : Fontenelle | United States : Nebraska : Gothenburg | United States : Nebraska : Grand Island | United States : Nebraska : Hastings | United States : Nebraska : Henderson | United States : Nebraska : Kearney | United States : Nebraska : Lincoln | United States : Nebraska : North Bend | United States : Nebraska : Omaha | United States : Nebraska : Residence Based | United States : Nebraska : Stromsburg | United States : Nebraska : Waco | United States : Nebraska : York | United States : Nevada : Carson City | United States : Nevada : LAS VEGAS N | United States : Nevada : Las Vegas | United States : Nevada : Reno | United States : Nevada : Residence Based | United States : New Hampshire : Hanover | United States : New Hampshire : MANCHESTER | United States : New Hampshire : Manchester | United States : New Hampshire : Nashua | United States : New Hampshire : Portsmouth | United States : New Jersey : Cedar Knolls | United States : New Jersey : Cherry Hill | United States : New Jersey : Edison | United States : New Jersey : Egg Harbor Twp | United States : New Jersey : FREEHOLD | United States : New Jersey : Fairfield | United States : New Jersey : Jersey City | United States : New Jersey : Lakewood | United States : New Jersey : Montville | United States : New Jersey : Morristown | United States : New Jersey : Newark | United States : New Jersey : Old Bridge | United States : New Jersey : Parsippany | United States : New Jersey : Paterson | United States : New Jersey : Residence Based | United States : New Jersey : Toms River | United States : New Jersey : Trenton | United States : New Jersey : Vineland | United States : New Jersey : Wayne | United States : New Jersey : Whippany | United States : New Mexico : Albuquerque | United States : New Mexico : Berino | United States : New Mexico : Las Cruces | United States : New Mexico : Residence Based | United States : New York : Albany | United States : New York : BUFFALO S | United States : New York : Bronx | United States : New York : Brooklyn | United States : New York : Buffalo | United States : New York : Canandiagua | United States : New York : Commack | United States : New York : Garden City | United States : New York : HEMPSTEAD | United States : New York : JAMAICA | United States : New York : LIVERPOOL | United States : New York : Long Island | United States : New York : Manhattan | United States : New York : Newburgh | United States : New York : Poughkeepsie | United States : New York : Queens | United States : New York : Residence Based | United States : New York : Rochester | United States : New York : SARATOGA SPRINGS | United States : New York : SCHENECTADY | United States : New York : SPRING VALLEY | United States : New York : SYRACUSE S | United States : New York : Schenectady | United States : New York : Staten Island | United States : New York : Syracuse | United States : New York : Tarrytown | United States : New York : UTICA | United States : New York : WEBSTER | United States : New York : White Plains | United States : North Carolina : Asheville | United States : North Carolina : Cary | United States : North Carolina : Chapel Hill | United States : North Carolina : Charlotte | United States : North Carolina : Clayton | United States : North Carolina : DURHAM | United States : North Carolina : DURHAM | United States : North Carolina : Durham | United States : North Carolina : Fayetteville | United States : North Carolina : Gastonia | United States : North Carolina : Greensboro | United States : North Carolina : Greenville | United States : North Carolina : Hickory | United States : North Carolina : Kannapolis | United States : North Carolina : Matthews | United States : North Carolina : Morrisville | United States : North Carolina : Mount Olive | United States : North Carolina : Mt Olive | United States : North Carolina : Pikeville | United States : North Carolina : Raleigh | United States : North Carolina : Research Triangle Park | United States : North Carolina : Residence Based | United States : North Carolina : Rocky Mount | United States : North Carolina : Statesville | United States : North Carolina : Wilmington | United States : North Carolina : Wilson | United States : North Carolina : Winston-Salem | United States : North Dakota : Bismark | United States : North Dakota : Fargo | United States : North Dakota : Grand Fords | United States : North Dakota : Minot | United States : North Dakota : Residence Based | United States : North Dakota : West Fargo | United States : Ohio : AKRON E | United States : Ohio : Akron | United States : Ohio : CANTON | United States : Ohio : CINCINNATI S | United States : Ohio : COLUMBUS S | United States : Ohio : COLUMBUS W | United States : Ohio : Cincinnati | United States : Ohio : Cleveland | United States : Ohio : Columbus | United States : Ohio : DAYTON N | United States : Ohio : Dayton | United States : Ohio : Deshler | United States : Ohio : Findlay | United States : Ohio : Greenville | United States : Ohio : Hamilton | United States : Ohio : Hebron | United States : Ohio : LIMA | United States : Ohio : Lebanon | United States : Ohio : London | United States : Ohio : Lorain | United States : Ohio : MASON | United States : Ohio : Manfields | United States : Ohio : Marion | United States : Ohio : Mentor | United States : Ohio : Residence Based | United States : Ohio : Reynoldsburg | United States : Ohio : St Marys | United States : Ohio : Toledo | United States : Ohio : Troy | United States : Ohio : Washington Courthouse | United States : Ohio : Zanesville | United States : Oklahoma : LAWTON | United States : Oklahoma : Oklahoma City | United States : Oklahoma : Residence Based | United States : Oklahoma : Tulsa | United States : Oklahoma : Turpin | United States : Oklahoma : Yukon | United States : Oregon : Brooks | United States : Oregon : Eugene | United States : Oregon : PORTLAND NORTH | United States : Oregon : Portland | United States : Oregon : ROGUE VALLEY | United States : Oregon : Residence Based | United States : Oregon : Salem | United States : Oregon : WILLAMETTE VALLEY | United States : Oregon : Wilsonville | United States : Pennsylvania : Allentown | United States : Pennsylvania : Bensalem | United States : Pennsylvania : Bethlehem | United States : Pennsylvania : Butler | United States : Pennsylvania : CARLISLE | United States : Pennsylvania : Drexel Hill | United States : Pennsylvania : ERIE | United States : Pennsylvania : Greensburg | United States : Pennsylvania : Harrisburg | United States : Pennsylvania : Indianola | United States : Pennsylvania : Johnstown | United States : Pennsylvania : LANCASTER | United States : Pennsylvania : Lancaster | United States : Pennsylvania : Lawrence | United States : Pennsylvania : Levittown PA | United States : Pennsylvania : Manchester | United States : Pennsylvania : Manheim | United States : Pennsylvania : Myerstown | United States : Pennsylvania : Norristown | United States : Pennsylvania : PHILADELPHIA E | United States : Pennsylvania : PITTSBURGH NE | United States : Pennsylvania : Philadelphia | United States : Pennsylvania : Pittsburgh | United States : Pennsylvania : Pittsburgh Heilman | United States : Pennsylvania : Pottstown | United States : Pennsylvania : Reading | United States : Pennsylvania : Residence Based | United States : Pennsylvania : Saxonburg | United States : Pennsylvania : Scranton | United States : Pennsylvania : State College , Williamsport | United States : Pennsylvania : WILKES BARRE | United States : Pennsylvania : Warrendale | United States : Pennsylvania : West Chester | United States : Pennsylvania : Wilkes Barre | United States : Pennsylvania : York | United States : Pennsylvania : Youngstown | United States : Puerto Rico : Caguas | United States : Puerto Rico : Dorado | United States : Puerto Rico : Guanica | United States : Puerto Rico : Guaynabo | United States : Puerto Rico : Isabela | United States : Puerto Rico : Juana Diaz | United States : Puerto Rico : PUERTO RICO W HYBRID | United States : Puerto Rico : Residence Based | United States : Puerto Rico : Residence Based | United States : Puerto Rico : Sabana Grande | United States : Puerto Rico : San Juan | United States : Puerto Rico : Santa Isabel | United States : Puerto Rico : Yauco | United States : Residence Based : Residence Based | United States : Rhode Island : Cumberland | United States : Rhode Island : Providence | United States : Rhode Island : Residence Based | United States : Rhode Island : Woonsocket | United States : South Carolina : CHARLESTON NORTH | United States : South Carolina : COLUMBIA WEST | United States : South Carolina : Charleston | United States : South Carolina : Columbia | United States : South Carolina : FLORENCE | United States : South Carolina : Greenville | United States : South Carolina : Greenwood | United States : South Carolina : Hartsville | United States : South Carolina : Myrtle Beach | United States : South Carolina : Residence Based | United States : South Carolina : Spartanburg | United States : South Carolina : Summerville | United States : South Dakota : Aberdeen | United States : South Dakota : Brandon | United States : South Dakota : Harrisburg | United States : South Dakota : Pierre | United States : South Dakota : Rapid City | United States : South Dakota : Residence Based | United States : South Dakota : Sioux Falls | United States : South Dakota : Tea | United States : Tennessee : Brentwood | United States : Tennessee : CLARKSVILLE | United States : Tennessee : Charleston | United States : Tennessee : Chattanooga | United States : Tennessee : Cleveland | United States : Tennessee : Collierville | United States : Tennessee : Cordova | United States : Tennessee : Franklin | United States : Tennessee : Germantown | United States : Tennessee : Hendersonville | United States : Tennessee : Jackson | United States : Tennessee : Johnson City | United States : Tennessee : KNOXVILLE W | United States : Tennessee : Kingsport | United States : Tennessee : Knoxville | United States : Tennessee : Memphis | United States : Tennessee : Murfreesboro | United States : Tennessee : Nashville | United States : Tennessee : Residence Based | United States : Tennessee : Union City | United States : Texas : AMARILLO | United States : Texas : Aiken | United States : Texas : Amarillo | United States : Texas : Arlington | United States : Texas : Austin | United States : Texas : Baytown | United States : Texas : Beaumont | United States : Texas : Big Spring | United States : Texas : Bishop | United States : Texas : Cedar Hill | United States : Texas : Channelview | United States : Texas : College Station | United States : Texas : Corpus Christi | United States : Texas : Dallas | United States : Texas : Denton | United States : Texas : Donna | United States : Texas : Dumas | United States : Texas : El Campo | United States : Texas : El Paso | United States : Texas : Fort Worth | United States : Texas : Friendswood | United States : Texas : Frisco | United States : Texas : Georgetown Temple | United States : Texas : Hale Center | United States : Texas : Haskell | United States : Texas : Houston | United States : Texas : Idalou | United States : Texas : Irving | United States : Texas : KILLEEN | United States : Texas : Laredo | United States : Texas : Littlefield | United States : Texas : Lockhart | United States : Texas : Longview | United States : Texas : Lubbock | United States : Texas : Mansfield | United States : Texas : McAllen | United States : Texas : New Braunfels | United States : Texas : ODESSA | United States : Texas : Pasadena | United States : Texas : Pharr | United States : Texas : Plainview | United States : Texas : Plano | United States : Texas : Residence Based | United States : Texas : SAN ANTONIO W | United States : Texas : San Antonio | United States : Texas : Spring | United States : Texas : Sugarland | United States : Texas : TEXARKANA | United States : Texas : Tomball | United States : Texas : VALLEY NORTH | United States : Texas : VICTORIA | United States : Texas : WICHITA FALLS | United States : Texas : Weslaco | United States : Utah : Clearfield | United States : Utah : Layton | United States : Utah : Ogden | United States : Utah : Residence Based | United States : Utah : Salt Lake City | United States : Utah : Sandy | United States : Vermont : Burlington | United States : Vermont : Residence Based | United States : Vermont : Rutland | United States : Virginia : Arlington | United States : Virginia : CHARLOTTESVILLE | United States : Virginia : Chantilly | United States : Virginia : Charlottesville | United States : Virginia : Chesterfield | United States : Virginia : Fairfax | United States : Virginia : Fredericksburg | United States : Virginia : Hampton | United States : Virginia : Lynchburg | United States : Virginia : Norfolk | United States : Virginia : Residence Based | United States : Virginia : Richmond | United States : Virginia : Roanoke | United States : Virginia : Virginia Beach | United States : Virginia : WOODBRIDGE | United States : Washington : Bothell | United States : Washington : Bremerton | United States : Washington : Issaquah | United States : Washington : Kennewick | United States : Washington : Laconner | United States : Washington : Lynnwood | United States : Washington : Othello | United States : Washington : Residence Based | United States : Washington : SEATTLE N | United States : Washington : SeaTac | United States : Washington : Seattle | United States : Washington : Spokane | United States : Washington : Tacoma | United States : Washington : Warden | United States : West Virginia : Charleston | United States : West Virginia : HUNTINGTON | United States : West Virginia : Institute | United States : West Virginia : MARTINSBURG | United States : West Virginia : MORGANTOWN | United States : West Virginia : New Martinsville | United States : West Virginia : PARKERSBURG | United States : West Virginia : Residence Based | United States : West Virginia : South Charleston | United States : West Virginia : Weirton | United States : Wisconsin : Appleton | United States : Wisconsin : Arlington | United States : Wisconsin : Deforest | United States : Wisconsin : Green Bay | United States : Wisconsin : Janesville | United States : Wisconsin : Livingston | United States : Wisconsin : Madison | United States : Wisconsin : Middleton | United States : Wisconsin : Milwaukee | United States : Wisconsin : Randolph | United States : Wisconsin : Residence Based | United States : Wisconsin : Sussex | United States : Wyoming : Cheyenne | United States : Wyoming : Residence Based
Division: Pharmaceuticals
Reference Code:
Contact Us
Email:
View Now
7
TECHNICAL SUPPORT SPECIALIST - US Residence based position
29647 Greenwood, South Carolina
Bayer
Posted 10 days ago
Job Viewed
Job Description
At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice.
TECHNICAL SUPPORT SPECIALIST - US Residence based position
TECHNICAL SUPPORT SPECIALIST - RESIDENCE
PURPOSE
The purpose of the Technical Support Specialist is to provide enhanced in-depth remote technical support to internal and external customers for Bayer products (including device and software) while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction. This position sits under the Bayer Customer Response Squad and will be responsible to develop, documents and communicate new procedures and processes that meet industry compliance, regulatory and customer standards. This position supports service initiatives for remote connectivity and operational efficiencies to meet productivity, quality and business objectives along with support of the PCU program to enhance our biomed partnerships and provides operational efficiencies to TAC. In addition, the incumbent will maintain technical certification and stay up to date with current service process procedures/policies to provide field service or TAC support in accordance with business needs.
The shift for this Residence role is a rotating 8 hr. shift M-F with start times as early as 6am EST and shift end times as late at 11pm EST along with a rotating weekend shift (S/S) from 7:30am-3:30pm EST. OT as required.
YOUR TASKS AND RESPONSIBILITIES
+ Provides in-depth technical phone and email support to internal and external customers for Bayer products, including software and device applications, while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction;
+ Performs high quality service during customer technical service requests, internal team projects, and process improvement activities. Completes all service requests, ServiceMax cases and workorders, performance field dispatch and supports customer implementation requests in a timely manner. Works with teammates to make sure the team has all tools, equipment, and parts necessary to get the job done;
+ Provides install and post install support as requested for all existing and future Bayer software offerings and entitlements;
+ Assists in coaching and mentoring of new members of the team in their technical capacities;
+ Supports software upgrades and other vulnerability mitigation processes as needed;
+ Administer systems, including portal rights, self-service licensing and device access keys so that both internal and external customers have timely access to needed software;
+ Assist in developing documenting, and communicating new procedures and processes that meet industry compliance, regulatory and customer standards;
+ Build strong relationships across multiple organizations including marketing, new product development, sales and operational excellence;
+ Contribute towards creating a motivational performance/results-oriented team self-organized work environment; contributing to creating a teamwork atmosphere where each team member is willing to participate and go out of their way to help each other.
WHO YOU ARE
Bayer seeks an incumbent who possesses the following:
REQUIRED QUALIFICATIONS
+ High School diploma/GED required with 5 years of applicable and demonstrated success working in a technical support role, helpdesk or call center;
+ OR an Associate's degree in related field with 2 years of applicable experience;
+ OR a Bachelor's degree in related field with 1 years of applicable experience;
+ Ability to read and interpret technical manuals and schematics;
+ Demonstrated ability to work in a face paced self-directed environment;
+ Strong verbal and written competencies; along with flexibility and good judgment;
+ Ability to prioritize individual workload and small group tasks to ensure customer satisfaction and team efficiency;
+ Proficient in Microsoft Office product suite;
+ Strong customer relationship focus & skillset; with confidence to deescalate customer concerns;
+ Confidence to provide direction and communicate without direct authority.
PREFERRED QUALIFICATIONS
+ Demonstrated knowledge of Bayer's Radiology business & product suite;
+ Proficiency with departmental tools such as, ServiceMax, ThingWorx and KB systems;
+ Current or prior technical troubleshooting acumen for Bayer suite of products;
+ Software knowledge and troubleshooting capabilities; including Certegra.
Employees can expect to be paid a salary between $67,341.00 to $101,011.00. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc.
This salary range is merely an estimate and may vary based on an applicant's location, market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors.
This posting will be available for application until at least 9-2-25
YOUR APPLICATION
Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer.
To all recruitment agencies: Bayer does not accept unsolicited third party resumes.
Bayer is an Equal Opportunity Employer/Disabled/Veterans
Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.
Bayer is an E-Verify Employer.
Location: United States : Alabama : ANNISTON | United States : Alabama : Birmingham | United States : Alabama : Centre | United States : Alabama : DOTHAN | United States : Alabama : Huntsville | United States : Alabama : Loxley | United States : Alabama : Mobile | United States : Alabama : Montgomery | United States : Alabama : NORTHEAST | United States : Alabama : Piedmont | United States : Alabama : Residence Based | United States : Alabama : TUSCALOOSA | United States : Alaska : Anchorage | United States : Alaska : Residence Based | United States : Arizona : Casa Grande | United States : Arizona : Chandler | United States : Arizona : Eloy | United States : Arizona : Flagstaff | United States : Arizona : Glendale | United States : Arizona : Maricopa | United States : Arizona : Mesa | United States : Arizona : PHOENIX W | United States : Arizona : Peoria | United States : Arizona : Phoenix | United States : Arizona : Residence Based | United States : Arizona : Tucson | United States : Arizona : Yuma | United States : Arkansas : Bentonville | United States : Arkansas : CONWAY | United States : Arkansas : DeWitt | United States : Arkansas : HOT SPRINGS | United States : Arkansas : Harrisburg | United States : Arkansas : Jonesboro | United States : Arkansas : Little Rock | United States : Arkansas : Marion | United States : Arkansas : North Little Rock | United States : Arkansas : Residence Based | United States : Arkansas : Rogers | United States : Arkansas : Stuttgart | United States : California : Acampo | United States : California : Anaheim | United States : California : Arroyo Grande | United States : California : Bakersfield | United States : California : Bell Gardens | United States : California : Berkeley | United States : California : Beverly Hills | United States : California : Burbank | United States : California : CORONA | United States : California : Canoga Park | United States : California : Coalinga | United States : California : Colusa | United States : California : Corona | United States : California : Davis | United States : California : El Centro | United States : California : Emeryville | United States : California : Escondido | United States : California : Esparto | United States : California : Fremont | United States : California : Fresno | United States : California : Hemet | United States : California : Huntington Beach | United States : California : Huron | United States : California : Indio | United States : California : Irvine | United States : California : Lancaster | United States : California : Long Beach | United States : California : Los Angeles | United States : California : Manteca | United States : California : Martinez | United States : California : Mcfarland | United States : California : Milpitas | United States : California : Modesto | United States : California : Mountain View | United States : California : North Hollywood | United States : California : Oakland | United States : California : Ontario | United States : California : Oxnard | United States : California : Palm Springs | United States : California : Pasadena | United States : California : Pomona | United States : California : Redding | United States : California : Redlands | United States : California : Residence Based | United States : California : Richmond | United States : California : Riverside | United States : California : Roseville | United States : California : SAN JOSE S | United States : California : SANTA BARBARA | United States : California : Sacramento | United States : California : Salinas | United States : California : San Bernardino | United States : California : San Diego | United States : California : San Francisco | United States : California : San Jose | United States : California : San Juan Bautista | United States : California : San Ramon | United States : California : Santa Ana | United States : California : Santa Clarita | United States : California : Santa Monica | United States : California : Santa Rosa | United States : California : Shafter | United States : California : Simi Valley | United States : California : Sunnyvale | United States : California : Visalia | United States : California : West Sacramento | United States : California : Whittier | United States : California : Williams | United States : California : Woodland | United States : California : Yorba Linda | United States : Colorado : Aurora | United States : Colorado : Boulder | United States : Colorado : Centennial | United States : Colorado : Colorado Springs | United States : Colorado : DENVER N | United States : Colorado : Denver | United States : Colorado : Englewood | United States : Colorado : Fort Collins | United States : Colorado : Lakewood | United States : Colorado : Littleton | United States : Colorado : Longmont | United States : Colorado : Residence Based | United States : Connecticut : Berlin | United States : Connecticut : Bristol | United States : Connecticut : HARTFORD S | United States : Connecticut : Hartford | United States : Connecticut : Mystic | United States : Connecticut : New Britain | United States : Connecticut : New Haven | United States : Connecticut : Residence Based | United States : Connecticut : STAMFORD | United States : Connecticut : Stamford | United States : Connecticut : Waterbury | United States : Connecticut : West Haven | United States : Delaware : Dover | United States : Delaware : NEWARK | United States : Delaware : Residence Based | United States : Delaware : Wilmington | United States : District of Columbia : Residence Based | United States : District of Columbia : Washington | United States : Florida : Boca Raton | United States : Florida : Boynton Beach | United States : Florida : Bradenton | United States : Florida : Cape Coral | United States : Florida : Clearwater | United States : Florida : Daytona Beach | United States : Florida : Deltona | United States : Florida : Destin | United States : Florida : FORT LAUDERDALE N | United States : Florida : Felda | United States : Florida : Fort Lauderdale | United States : Florida : Ft Myers | United States : Florida : Gainesville | United States : Florida : Hialeah | United States : Florida : Hollywood | United States : Florida : Homestead | United States : Florida : Jacksonville | United States : Florida : Kissimmee | United States : Florida : Labelle | United States : Florida : Lakeland | United States : Florida : MELBOURNE | United States : Florida : MIAMI S | United States : Florida : MIAMI W | United States : Florida : Miami | United States : Florida : Molino | United States : Florida : Naples | United States : Florida : New Port Richey | United States : Florida : Ocala | United States : Florida : Orange Park | United States : Florida : Orlando | United States : Florida : PORT CHARLOTTE | United States : Florida : Panama City | United States : Florida : Pensacola | United States : Florida : Plant City | United States : Florida : Port St Lucie | United States : Florida : Residence Based | United States : Florida : SPRING HILL | United States : Florida : Sarasota | United States : Florida : St Petersburg | United States : Florida : THE VILLAGES | United States : Florida : Tallahassee | United States : Florida : Tampa | United States : Florida : West Palm Beach | United States : Florida : Winter Haven | United States : Georgia : ALBANY | United States : Georgia : Alpharetta | United States : Georgia : Atlanta | United States : Georgia : Augusta | United States : Georgia : Cartersville | United States : Georgia : Chatsworth | United States : Georgia : Columbus | United States : Georgia : Dalton | United States : Georgia : Dawson | United States : Georgia : Duluth | United States : Georgia : Forest Park | United States : Georgia : Gainesville | United States : Georgia : Kennesaw | United States : Georgia : Lawrenceville | United States : Georgia : Leesburg | United States : Georgia : Macon | United States : Georgia : Marietta | United States : Georgia : McDonough | United States : Georgia : North Atlanta | United States : Georgia : Peachtree City | United States : Georgia : Residence Based | United States : Georgia : Rome | United States : Georgia : Roswell | United States : Georgia : Sandy Springs | United States : Georgia : Savannah | United States : Georgia : South Atlanta | United States : Georgia : Tifton | United States : Georgia : Tucker | United States : Georgia : VALDOSTA | United States : Georgia : Warner Robins | United States : Georgia : Woodbine | United States : Hawaii : Haleiwa | United States : Hawaii : Honolulu | United States : Hawaii : Kalaheo | United States : Hawaii : Kapolei | United States : Hawaii : Kaunakakai | United States : Hawaii : Kaunakakai- Molokai | United States : Hawaii : Kihei | United States : Hawaii : Kunia | United States : Hawaii : Lahaina | United States : Hawaii : Residence Based | United States : Idaho : Boise | United States : Idaho : Filer | United States : Idaho : Nampa | United States : Idaho : Parma | United States : Idaho : Payette | United States : Idaho : Residence Based | United States : Idaho : Soda Springs | United States : Idaho : Williamsburg | United States : Illinois : Ashton | United States : Illinois : Aurora | United States : Illinois : BELLEVILLE | United States : Illinois : Bloomington | United States : Illinois : Calumet City | United States : Illinois : Centralia | United States : Illinois : Champaign | United States : Illinois : Chicago | United States : Illinois : Collinsville | United States : Illinois : Dekalb | United States : Illinois : Dwight | United States : Illinois : Effingham | United States : Illinois : Elgin | United States : Illinois : Elk Grove Village | United States : Illinois : Fairmount | United States : Illinois : Farmer City | United States : Illinois : Geneseo | United States : Illinois : Illiopolis | United States : Illinois : Jerseyville | United States : Illinois : Joliet | United States : Illinois : Lexington | United States : Illinois : Mason City | United States : Illinois : Milford | United States : Illinois : Monmouth | United States : Illinois : Morton | United States : Illinois : Morton Grove | United States : Illinois : Moweaqua | United States : Illinois : Naperville | United States : Illinois : Niles | United States : Illinois : Oak Grove | United States : Illinois : Peoria | United States : Illinois : Pleasant Plains | United States : Illinois : ROCKFORD | United States : Illinois : Residence Based | United States : Illinois : Rolling Meadows | United States : Illinois : Savoy | United States : Illinois : Skokie | United States : Illinois : Springfield | United States : Illinois : Stonington | United States : Illinois : Thomasboro | United States : Illinois : Tremont | United States : Illinois : Tuscola | United States : Illinois : Ursa | United States : Illinois : Waterman | United States : Illinois : White Heath | United States : Indiana : Brazil | United States : Indiana : CORYDON | United States : Indiana : Carmel | United States : Indiana : Cicero | United States : Indiana : Crawfordsville | United States : Indiana : Edison Lakes | United States : Indiana : Elkhart | United States : Indiana : Evansville | United States : Indiana : Fort Wayne | United States : Indiana : Franklin | United States : Indiana : GREENFIELD | United States : Indiana : Gary | United States : Indiana : Greensburg | United States : Indiana : Indianapolis | United States : Indiana : Kentland | United States : Indiana : Lafayette | United States : Indiana : Lebanon | United States : Indiana : Mishawaka | United States : Indiana : Monticello | United States : Indiana : New Castle | United States : Indiana : Oxford | United States : Indiana : Remington | United States : Indiana : Rensselaer | United States : Indiana : Residence Based | United States : Indiana : Reynolds | United States : Indiana : SOUTH BEND S | United States : Indiana : Tipton | United States : Indiana : Washington | United States : Indiana : West Lafayette | United States : Indiana : Whitestown | United States : Indiana : Windfall | United States : Iowa : AMES | United States : Iowa : Anamosa | United States : Iowa : Ankeny | United States : Iowa : Aplington | United States : Iowa : Atlantic | United States : Iowa : Beaman | United States : Iowa : Boone | United States : Iowa : Carroll | United States : Iowa : Cedar Falls | United States : Iowa : Cedar Rapids | United States : Iowa : Clarion | United States : Iowa : Davenport | United States : Iowa : Des Moines | United States : Iowa : Dyke | United States : Iowa : Earlham | United States : Iowa : Grinnell | United States : Iowa : Harcourt | United States : Iowa : Harlan | United States : Iowa : Humboldt | United States : Iowa : Huxley | United States : Iowa : Independence | United States : Iowa : Muscatine | United States : Iowa : North Liberty | United States : Iowa : Oelwein | United States : Iowa : Pella | United States : Iowa : Perry | United States : Iowa : Residence Based | United States : Iowa : SIOUX CITY | United States : Iowa : Spencer | United States : Iowa : Storm Lake | United States : Iowa : Urbandale | United States : Iowa : Williamsburg | United States : Kansas : Colwich | United States : Kansas : KANSAS CITY N | United States : Kansas : Kansas City | United States : Kansas : Kismet | United States : Kansas : Manhattan | United States : Kansas : Mt. Hope | United States : Kansas : Overland Park | United States : Kansas : Plains | United States : Kansas : Residence Based | United States : Kansas : Shawnee Mission | United States : Kansas : Stilwell | United States : Kansas : Topeka | United States : Kansas : Ulysses | United States : Kansas : WICHITA E | United States : Kansas : Wichita | United States : Kentucky : ASHLAND | United States : Kentucky : ELIZABETHTOWN | United States : Kentucky : LEXINGTON E | United States : Kentucky : Lexington | United States : Kentucky : Louisville | United States : Kentucky : Owensboro | United States : Kentucky : Residence Based | United States : Kentucky : Richmond | United States : Kentucky : SOMERSET | United States : Louisiana : ALEXANDRIA | United States : Louisiana : Baton Rouge | United States : Louisiana : LAKE CHARLES | United States : Louisiana : Lafayette | United States : Louisiana : Luling | United States : Louisiana : MONROE | United States : Louisiana : Marrero | United States : Louisiana : NEW ORLEANS E | United States : Louisiana : NORTHSHORE | United States : Louisiana : New Orleans | United States : Louisiana : Residence Based | United States : Louisiana : Shreveport | United States : Maine : Augusta | United States : Maine : Bangor | United States : Maine : Portland | United States : Maine : Residence Based | United States : Maryland : BALTIMORE | United States : Maryland : Baltimore | United States : Maryland : College Park | United States : Maryland : Columbia | United States : Maryland : Frederick | United States : Maryland : Gaithersburg | United States : Maryland : Galena | United States : Maryland : Glen Burnie | United States : Maryland : HYATTSVILLE | United States : Maryland : Laurel | United States : Maryland : Residence Based | United States : Maryland : SALISBURY | United States : Maryland : Silver Spring | United States : Maryland : Towson | United States : Maryland : Waldorf | United States : Massachusetts : Boston | United States : Massachusetts : Bridgewater | United States : Massachusetts : Cambridge | United States : Massachusetts : Framingham | United States : Massachusetts : NORTHBOROUGH | United States : Massachusetts : New Bedford | United States : Massachusetts : Norwood | United States : Massachusetts : Reading | United States : Massachusetts : Residence Based | United States : Massachusetts : SPRINGFIELD N | United States : Massachusetts : Sheffield | United States : Massachusetts : Shrewsbury | United States : Massachusetts : South Deerfield | United States : Massachusetts : Springfield | United States : Massachusetts : WORCESTER | United States : Massachusetts : Worcester | United States : Michigan : Ann Arbor | United States : Michigan : Auburn Hills | United States : Michigan : BAY CITY | United States : Michigan : Clinton Twp | United States : Michigan : Constantine | United States : Michigan : Dearborn | United States : Michigan : Detroit | United States : Michigan : Farmington | United States : Michigan : Flint | United States : Michigan : GRAND RAPIDS E | United States : Michigan : Grand Rapids | United States : Michigan : Holland | United States : Michigan : KALAMAZOO SOUTH | United States : Michigan : Kalamazoo | United States : Michigan : Lansing | United States : Michigan : Madison Heights | United States : Michigan : Marquette | United States : Michigan : Mason | United States : Michigan : Muskegon | United States : Michigan : North Detroit | United States : Michigan : ROCHESTER | United States : Michigan : Residence Based | United States : Michigan : Richland | United States : Michigan : Saginaw | United States : Michigan : South Bend | United States : Michigan : South Detroit | United States : Michigan : TRAVERSE CITY | United States : Michigan : Ypsilanti | United States : Minnesota : Blaine | United States : Minnesota : Bloomington | United States : Minnesota : Chanhassen | United States : Minnesota : Chaska | United States : Minnesota : Dassel | United States : Minnesota : Duluth | United States : Minnesota : EAGAN SW, MN SPECIALTY | United States : Minnesota : Eagan | United States : Minnesota : Eden Prairie | United States : Minnesota : Edina | United States : Minnesota : Glyndon | United States : Minnesota : Hutchinson | United States : Minnesota : Leland | United States : Minnesota : MANKATO | United States : Minnesota : Mankato | United States : Minnesota : Mapleton | United States : Minnesota : Minneapolis | United States : Minnesota : Olivia | United States : Minnesota : Owatonna | United States : Minnesota : Redwood Falls | United States : Minnesota : Residence Based | United States : Minnesota : Rochester | United States : Minnesota : Sabin | United States : Minnesota : Shakopee | United States : Minnesota : St Paul | United States : Minnesota : Stanton | United States : Minnesota : Stoneville | United States : Mississippi : Biloxi | United States : Mississippi : Columbus | United States : Mississippi : Flora | United States : Mississippi : Gulfport | United States : Mississippi : HATTIESBURG | United States : Mississippi : Hollandale | United States : Mississippi : Indianola | United States : Mississippi : JACKSON EAST | United States : Mississippi : Jackson | United States : Mississippi : Leland | United States : Mississippi : Olive Branch | United States : Mississippi : Residence Based | United States : Mississippi : Scott | United States : Mississippi : Southaven | United States : Mississippi : Stoneville | United States : Mississippi : Tupelo | United States : Mississippi : Winterville | United States : Missouri : Brookfield | United States : Missouri : CAPE GIRARDEAU | United States : Missouri : COLUMBIA | United States : Missouri : Chesterfield | United States : Missouri : Creve Coeur | United States : Missouri : Hazelwood | United States : Missouri : Joplin | United States : Missouri : Kansas City | United States : Missouri : Liberty | United States : Missouri : Marshall | United States : Missouri : Matthews | United States : Missouri : New Haven | United States : Missouri : Owensville | United States : Missouri : Residence Based | United States : Missouri : SAINT CHARLES | United States : Missouri : SPRINGFIELD E | United States : Missouri : Saint Joseph | United States : Missouri : Sikeston | United States : Missouri : Springfield | United States : Missouri : St. Charles | United States : Missouri : St. Louis | United States : Montana : Billings | United States : Montana : Bozeman | United States : Montana : Great Falls | United States : Montana : Residence Based | United States : Nebraska : Beaver Crossing | United States : Nebraska : Blair | United States : Nebraska : Fontenelle | United States : Nebraska : Gothenburg | United States : Nebraska : Grand Island | United States : Nebraska : Hastings | United States : Nebraska : Henderson | United States : Nebraska : Kearney | United States : Nebraska : Lincoln | United States : Nebraska : North Bend | United States : Nebraska : Omaha | United States : Nebraska : Residence Based | United States : Nebraska : Stromsburg | United States : Nebraska : Waco | United States : Nebraska : York | United States : Nevada : Carson City | United States : Nevada : LAS VEGAS N | United States : Nevada : Las Vegas | United States : Nevada : Reno | United States : Nevada : Residence Based | United States : New Hampshire : Hanover | United States : New Hampshire : MANCHESTER | United States : New Hampshire : Manchester | United States : New Hampshire : Nashua | United States : New Hampshire : Portsmouth | United States : New Jersey : Cedar Knolls | United States : New Jersey : Cherry Hill | United States : New Jersey : Edison | United States : New Jersey : Egg Harbor Twp | United States : New Jersey : FREEHOLD | United States : New Jersey : Fairfield | United States : New Jersey : Jersey City | United States : New Jersey : Lakewood | United States : New Jersey : Montville | United States : New Jersey : Morristown | United States : New Jersey : Newark | United States : New Jersey : Old Bridge | United States : New Jersey : Parsippany | United States : New Jersey : Paterson | United States : New Jersey : Residence Based | United States : New Jersey : Toms River | United States : New Jersey : Trenton | United States : New Jersey : Vineland | United States : New Jersey : Wayne | United States : New Jersey : Whippany | United States : New Mexico : Albuquerque | United States : New Mexico : Berino | United States : New Mexico : Las Cruces | United States : New Mexico : Residence Based | United States : New York : Albany | United States : New York : BUFFALO S | United States : New York : Bronx | United States : New York : Brooklyn | United States : New York : Buffalo | United States : New York : Canandiagua | United States : New York : Commack | United States : New York : Garden City | United States : New York : HEMPSTEAD | United States : New York : JAMAICA | United States : New York : LIVERPOOL | United States : New York : Long Island | United States : New York : Manhattan | United States : New York : Newburgh | United States : New York : Poughkeepsie | United States : New York : Queens | United States : New York : Residence Based | United States : New York : Rochester | United States : New York : SARATOGA SPRINGS | United States : New York : SCHENECTADY | United States : New York : SPRING VALLEY | United States : New York : SYRACUSE S | United States : New York : Schenectady | United States : New York : Staten Island | United States : New York : Syracuse | United States : New York : Tarrytown | United States : New York : UTICA | United States : New York : WEBSTER | United States : New York : White Plains | United States : North Carolina : Asheville | United States : North Carolina : Cary | United States : North Carolina : Chapel Hill | United States : North Carolina : Charlotte | United States : North Carolina : Clayton | United States : North Carolina : DURHAM | United States : North Carolina : DURHAM | United States : North Carolina : Durham | United States : North Carolina : Fayetteville | United States : North Carolina : Gastonia | United States : North Carolina : Greensboro | United States : North Carolina : Greenville | United States : North Carolina : Hickory | United States : North Carolina : Kannapolis | United States : North Carolina : Matthews | United States : North Carolina : Morrisville | United States : North Carolina : Mount Olive | United States : North Carolina : Mt Olive | United States : North Carolina : Pikeville | United States : North Carolina : Raleigh | United States : North Carolina : Research Triangle Park | United States : North Carolina : Residence Based | United States : North Carolina : Rocky Mount | United States : North Carolina : Statesville | United States : North Carolina : Wilmington | United States : North Carolina : Wilson | United States : North Carolina : Winston-Salem | United States : North Dakota : Bismark | United States : North Dakota : Fargo | United States : North Dakota : Grand Fords | United States : North Dakota : Minot | United States : North Dakota : Residence Based | United States : North Dakota : West Fargo | United States : Ohio : AKRON E | United States : Ohio : Akron | United States : Ohio : CANTON | United States : Ohio : CINCINNATI S | United States : Ohio : COLUMBUS S | United States : Ohio : COLUMBUS W | United States : Ohio : Cincinnati | United States : Ohio : Cleveland | United States : Ohio : Columbus | United States : Ohio : DAYTON N | United States : Ohio : Dayton | United States : Ohio : Deshler | United States : Ohio : Findlay | United States : Ohio : Greenville | United States : Ohio : Hamilton | United States : Ohio : Hebron | United States : Ohio : LIMA | United States : Ohio : Lebanon | United States : Ohio : London | United States : Ohio : Lorain | United States : Ohio : MASON | United States : Ohio : Manfields | United States : Ohio : Marion | United States : Ohio : Mentor | United States : Ohio : Residence Based | United States : Ohio : Reynoldsburg | United States : Ohio : St Marys | United States : Ohio : Toledo | United States : Ohio : Troy | United States : Ohio : Washington Courthouse | United States : Ohio : Zanesville | United States : Oklahoma : LAWTON | United States : Oklahoma : Oklahoma City | United States : Oklahoma : Residence Based | United States : Oklahoma : Tulsa | United States : Oklahoma : Turpin | United States : Oklahoma : Yukon | United States : Oregon : Brooks | United States : Oregon : Eugene | United States : Oregon : PORTLAND NORTH | United States : Oregon : Portland | United States : Oregon : ROGUE VALLEY | United States : Oregon : Residence Based | United States : Oregon : Salem | United States : Oregon : WILLAMETTE VALLEY | United States : Oregon : Wilsonville | United States : Pennsylvania : Allentown | United States : Pennsylvania : Bensalem | United States : Pennsylvania : Bethlehem | United States : Pennsylvania : Butler | United States : Pennsylvania : CARLISLE | United States : Pennsylvania : Drexel Hill | United States : Pennsylvania : ERIE | United States : Pennsylvania : Greensburg | United States : Pennsylvania : Harrisburg | United States : Pennsylvania : Indianola | United States : Pennsylvania : Johnstown | United States : Pennsylvania : LANCASTER | United States : Pennsylvania : Lancaster | United States : Pennsylvania : Lawrence | United States : Pennsylvania : Levittown PA | United States : Pennsylvania : Manchester | United States : Pennsylvania : Manheim | United States : Pennsylvania : Myerstown | United States : Pennsylvania : Norristown | United States : Pennsylvania : PHILADELPHIA E | United States : Pennsylvania : PITTSBURGH NE | United States : Pennsylvania : Philadelphia | United States : Pennsylvania : Pittsburgh | United States : Pennsylvania : Pittsburgh Heilman | United States : Pennsylvania : Pottstown | United States : Pennsylvania : Reading | United States : Pennsylvania : Residence Based | United States : Pennsylvania : Saxonburg | United States : Pennsylvania : Scranton | United States : Pennsylvania : State College , Williamsport | United States : Pennsylvania : WILKES BARRE | United States : Pennsylvania : Warrendale | United States : Pennsylvania : West Chester | United States : Pennsylvania : Wilkes Barre | United States : Pennsylvania : York | United States : Pennsylvania : Youngstown | United States : Puerto Rico : Caguas | United States : Puerto Rico : Dorado | United States : Puerto Rico : Guanica | United States : Puerto Rico : Guaynabo | United States : Puerto Rico : Isabela | United States : Puerto Rico : Juana Diaz | United States : Puerto Rico : PUERTO RICO W HYBRID | United States : Puerto Rico : Residence Based | United States : Puerto Rico : Residence Based | United States : Puerto Rico : Sabana Grande | United States : Puerto Rico : San Juan | United States : Puerto Rico : Santa Isabel | United States : Puerto Rico : Yauco | United States : Residence Based : Residence Based | United States : Rhode Island : Cumberland | United States : Rhode Island : Providence | United States : Rhode Island : Residence Based | United States : Rhode Island : Woonsocket | United States : South Carolina : CHARLESTON NORTH | United States : South Carolina : COLUMBIA WEST | United States : South Carolina : Charleston | United States : South Carolina : Columbia | United States : South Carolina : FLORENCE | United States : South Carolina : Greenville | United States : South Carolina : Greenwood | United States : South Carolina : Hartsville | United States : South Carolina : Myrtle Beach | United States : South Carolina : Residence Based | United States : South Carolina : Spartanburg | United States : South Carolina : Summerville | United States : South Dakota : Aberdeen | United States : South Dakota : Brandon | United States : South Dakota : Harrisburg | United States : South Dakota : Pierre | United States : South Dakota : Rapid City | United States : South Dakota : Residence Based | United States : South Dakota : Sioux Falls | United States : South Dakota : Tea | United States : Tennessee : Brentwood | United States : Tennessee : CLARKSVILLE | United States : Tennessee : Charleston | United States : Tennessee : Chattanooga | United States : Tennessee : Cleveland | United States : Tennessee : Collierville | United States : Tennessee : Cordova | United States : Tennessee : Franklin | United States : Tennessee : Germantown | United States : Tennessee : Hendersonville | United States : Tennessee : Jackson | United States : Tennessee : Johnson City | United States : Tennessee : KNOXVILLE W | United States : Tennessee : Kingsport | United States : Tennessee : Knoxville | United States : Tennessee : Memphis | United States : Tennessee : Murfreesboro | United States : Tennessee : Nashville | United States : Tennessee : Residence Based | United States : Tennessee : Union City | United States : Texas : AMARILLO | United States : Texas : Aiken | United States : Texas : Amarillo | United States : Texas : Arlington | United States : Texas : Austin | United States : Texas : Baytown | United States : Texas : Beaumont | United States : Texas : Big Spring | United States : Texas : Bishop | United States : Texas : Cedar Hill | United States : Texas : Channelview | United States : Texas : College Station | United States : Texas : Corpus Christi | United States : Texas : Dallas | United States : Texas : Denton | United States : Texas : Donna | United States : Texas : Dumas | United States : Texas : El Campo | United States : Texas : El Paso | United States : Texas : Fort Worth | United States : Texas : Friendswood | United States : Texas : Frisco | United States : Texas : Georgetown Temple | United States : Texas : Hale Center | United States : Texas : Haskell | United States : Texas : Houston | United States : Texas : Idalou | United States : Texas : Irving | United States : Texas : KILLEEN | United States : Texas : Laredo | United States : Texas : Littlefield | United States : Texas : Lockhart | United States : Texas : Longview | United States : Texas : Lubbock | United States : Texas : Mansfield | United States : Texas : McAllen | United States : Texas : New Braunfels | United States : Texas : ODESSA | United States : Texas : Pasadena | United States : Texas : Pharr | United States : Texas : Plainview | United States : Texas : Plano | United States : Texas : Residence Based | United States : Texas : SAN ANTONIO W | United States : Texas : San Antonio | United States : Texas : Spring | United States : Texas : Sugarland | United States : Texas : TEXARKANA | United States : Texas : Tomball | United States : Texas : VALLEY NORTH | United States : Texas : VICTORIA | United States : Texas : WICHITA FALLS | United States : Texas : Weslaco | United States : Utah : Clearfield | United States : Utah : Layton | United States : Utah : Ogden | United States : Utah : Residence Based | United States : Utah : Salt Lake City | United States : Utah : Sandy | United States : Vermont : Burlington | United States : Vermont : Residence Based | United States : Vermont : Rutland | United States : Virginia : Arlington | United States : Virginia : CHARLOTTESVILLE | United States : Virginia : Chantilly | United States : Virginia : Charlottesville | United States : Virginia : Chesterfield | United States : Virginia : Fairfax | United States : Virginia : Fredericksburg | United States : Virginia : Hampton | United States : Virginia : Lynchburg | United States : Virginia : Norfolk | United States : Virginia : Residence Based | United States : Virginia : Richmond | United States : Virginia : Roanoke | United States : Virginia : Virginia Beach | United States : Virginia : WOODBRIDGE | United States : Washington : Bothell | United States : Washington : Bremerton | United States : Washington : Issaquah | United States : Washington : Kennewick | United States : Washington : Laconner | United States : Washington : Lynnwood | United States : Washington : Othello | United States : Washington : Residence Based | United States : Washington : SEATTLE N | United States : Washington : SeaTac | United States : Washington : Seattle | United States : Washington : Spokane | United States : Washington : Tacoma | United States : Washington : Warden | United States : West Virginia : Charleston | United States : West Virginia : HUNTINGTON | United States : West Virginia : Institute | United States : West Virginia : MARTINSBURG | United States : West Virginia : MORGANTOWN | United States : West Virginia : New Martinsville | United States : West Virginia : PARKERSBURG | United States : West Virginia : Residence Based | United States : West Virginia : South Charleston | United States : West Virginia : Weirton | United States : Wisconsin : Appleton | United States : Wisconsin : Arlington | United States : Wisconsin : Deforest | United States : Wisconsin : Green Bay | United States : Wisconsin : Janesville | United States : Wisconsin : Livingston | United States : Wisconsin : Madison | United States : Wisconsin : Middleton | United States : Wisconsin : Milwaukee | United States : Wisconsin : Randolph | United States : Wisconsin : Residence Based | United States : Wisconsin : Sussex | United States : Wyoming : Cheyenne | United States : Wyoming : Residence Based
Division: Pharmaceuticals
Reference Code:
Contact Us
Email:
TECHNICAL SUPPORT SPECIALIST - US Residence based position
TECHNICAL SUPPORT SPECIALIST - RESIDENCE
PURPOSE
The purpose of the Technical Support Specialist is to provide enhanced in-depth remote technical support to internal and external customers for Bayer products (including device and software) while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction. This position sits under the Bayer Customer Response Squad and will be responsible to develop, documents and communicate new procedures and processes that meet industry compliance, regulatory and customer standards. This position supports service initiatives for remote connectivity and operational efficiencies to meet productivity, quality and business objectives along with support of the PCU program to enhance our biomed partnerships and provides operational efficiencies to TAC. In addition, the incumbent will maintain technical certification and stay up to date with current service process procedures/policies to provide field service or TAC support in accordance with business needs.
The shift for this Residence role is a rotating 8 hr. shift M-F with start times as early as 6am EST and shift end times as late at 11pm EST along with a rotating weekend shift (S/S) from 7:30am-3:30pm EST. OT as required.
YOUR TASKS AND RESPONSIBILITIES
+ Provides in-depth technical phone and email support to internal and external customers for Bayer products, including software and device applications, while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction;
+ Performs high quality service during customer technical service requests, internal team projects, and process improvement activities. Completes all service requests, ServiceMax cases and workorders, performance field dispatch and supports customer implementation requests in a timely manner. Works with teammates to make sure the team has all tools, equipment, and parts necessary to get the job done;
+ Provides install and post install support as requested for all existing and future Bayer software offerings and entitlements;
+ Assists in coaching and mentoring of new members of the team in their technical capacities;
+ Supports software upgrades and other vulnerability mitigation processes as needed;
+ Administer systems, including portal rights, self-service licensing and device access keys so that both internal and external customers have timely access to needed software;
+ Assist in developing documenting, and communicating new procedures and processes that meet industry compliance, regulatory and customer standards;
+ Build strong relationships across multiple organizations including marketing, new product development, sales and operational excellence;
+ Contribute towards creating a motivational performance/results-oriented team self-organized work environment; contributing to creating a teamwork atmosphere where each team member is willing to participate and go out of their way to help each other.
WHO YOU ARE
Bayer seeks an incumbent who possesses the following:
REQUIRED QUALIFICATIONS
+ High School diploma/GED required with 5 years of applicable and demonstrated success working in a technical support role, helpdesk or call center;
+ OR an Associate's degree in related field with 2 years of applicable experience;
+ OR a Bachelor's degree in related field with 1 years of applicable experience;
+ Ability to read and interpret technical manuals and schematics;
+ Demonstrated ability to work in a face paced self-directed environment;
+ Strong verbal and written competencies; along with flexibility and good judgment;
+ Ability to prioritize individual workload and small group tasks to ensure customer satisfaction and team efficiency;
+ Proficient in Microsoft Office product suite;
+ Strong customer relationship focus & skillset; with confidence to deescalate customer concerns;
+ Confidence to provide direction and communicate without direct authority.
PREFERRED QUALIFICATIONS
+ Demonstrated knowledge of Bayer's Radiology business & product suite;
+ Proficiency with departmental tools such as, ServiceMax, ThingWorx and KB systems;
+ Current or prior technical troubleshooting acumen for Bayer suite of products;
+ Software knowledge and troubleshooting capabilities; including Certegra.
Employees can expect to be paid a salary between $67,341.00 to $101,011.00. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc.
This salary range is merely an estimate and may vary based on an applicant's location, market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors.
This posting will be available for application until at least 9-2-25
YOUR APPLICATION
Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer.
To all recruitment agencies: Bayer does not accept unsolicited third party resumes.
Bayer is an Equal Opportunity Employer/Disabled/Veterans
Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.
Bayer is an E-Verify Employer.
Location: United States : Alabama : ANNISTON | United States : Alabama : Birmingham | United States : Alabama : Centre | United States : Alabama : DOTHAN | United States : Alabama : Huntsville | United States : Alabama : Loxley | United States : Alabama : Mobile | United States : Alabama : Montgomery | United States : Alabama : NORTHEAST | United States : Alabama : Piedmont | United States : Alabama : Residence Based | United States : Alabama : TUSCALOOSA | United States : Alaska : Anchorage | United States : Alaska : Residence Based | United States : Arizona : Casa Grande | United States : Arizona : Chandler | United States : Arizona : Eloy | United States : Arizona : Flagstaff | United States : Arizona : Glendale | United States : Arizona : Maricopa | United States : Arizona : Mesa | United States : Arizona : PHOENIX W | United States : Arizona : Peoria | United States : Arizona : Phoenix | United States : Arizona : Residence Based | United States : Arizona : Tucson | United States : Arizona : Yuma | United States : Arkansas : Bentonville | United States : Arkansas : CONWAY | United States : Arkansas : DeWitt | United States : Arkansas : HOT SPRINGS | United States : Arkansas : Harrisburg | United States : Arkansas : Jonesboro | United States : Arkansas : Little Rock | United States : Arkansas : Marion | United States : Arkansas : North Little Rock | United States : Arkansas : Residence Based | United States : Arkansas : Rogers | United States : Arkansas : Stuttgart | United States : California : Acampo | United States : California : Anaheim | United States : California : Arroyo Grande | United States : California : Bakersfield | United States : California : Bell Gardens | United States : California : Berkeley | United States : California : Beverly Hills | United States : California : Burbank | United States : California : CORONA | United States : California : Canoga Park | United States : California : Coalinga | United States : California : Colusa | United States : California : Corona | United States : California : Davis | United States : California : El Centro | United States : California : Emeryville | United States : California : Escondido | United States : California : Esparto | United States : California : Fremont | United States : California : Fresno | United States : California : Hemet | United States : California : Huntington Beach | United States : California : Huron | United States : California : Indio | United States : California : Irvine | United States : California : Lancaster | United States : California : Long Beach | United States : California : Los Angeles | United States : California : Manteca | United States : California : Martinez | United States : California : Mcfarland | United States : California : Milpitas | United States : California : Modesto | United States : California : Mountain View | United States : California : North Hollywood | United States : California : Oakland | United States : California : Ontario | United States : California : Oxnard | United States : California : Palm Springs | United States : California : Pasadena | United States : California : Pomona | United States : California : Redding | United States : California : Redlands | United States : California : Residence Based | United States : California : Richmond | United States : California : Riverside | United States : California : Roseville | United States : California : SAN JOSE S | United States : California : SANTA BARBARA | United States : California : Sacramento | United States : California : Salinas | United States : California : San Bernardino | United States : California : San Diego | United States : California : San Francisco | United States : California : San Jose | United States : California : San Juan Bautista | United States : California : San Ramon | United States : California : Santa Ana | United States : California : Santa Clarita | United States : California : Santa Monica | United States : California : Santa Rosa | United States : California : Shafter | United States : California : Simi Valley | United States : California : Sunnyvale | United States : California : Visalia | United States : California : West Sacramento | United States : California : Whittier | United States : California : Williams | United States : California : Woodland | United States : California : Yorba Linda | United States : Colorado : Aurora | United States : Colorado : Boulder | United States : Colorado : Centennial | United States : Colorado : Colorado Springs | United States : Colorado : DENVER N | United States : Colorado : Denver | United States : Colorado : Englewood | United States : Colorado : Fort Collins | United States : Colorado : Lakewood | United States : Colorado : Littleton | United States : Colorado : Longmont | United States : Colorado : Residence Based | United States : Connecticut : Berlin | United States : Connecticut : Bristol | United States : Connecticut : HARTFORD S | United States : Connecticut : Hartford | United States : Connecticut : Mystic | United States : Connecticut : New Britain | United States : Connecticut : New Haven | United States : Connecticut : Residence Based | United States : Connecticut : STAMFORD | United States : Connecticut : Stamford | United States : Connecticut : Waterbury | United States : Connecticut : West Haven | United States : Delaware : Dover | United States : Delaware : NEWARK | United States : Delaware : Residence Based | United States : Delaware : Wilmington | United States : District of Columbia : Residence Based | United States : District of Columbia : Washington | United States : Florida : Boca Raton | United States : Florida : Boynton Beach | United States : Florida : Bradenton | United States : Florida : Cape Coral | United States : Florida : Clearwater | United States : Florida : Daytona Beach | United States : Florida : Deltona | United States : Florida : Destin | United States : Florida : FORT LAUDERDALE N | United States : Florida : Felda | United States : Florida : Fort Lauderdale | United States : Florida : Ft Myers | United States : Florida : Gainesville | United States : Florida : Hialeah | United States : Florida : Hollywood | United States : Florida : Homestead | United States : Florida : Jacksonville | United States : Florida : Kissimmee | United States : Florida : Labelle | United States : Florida : Lakeland | United States : Florida : MELBOURNE | United States : Florida : MIAMI S | United States : Florida : MIAMI W | United States : Florida : Miami | United States : Florida : Molino | United States : Florida : Naples | United States : Florida : New Port Richey | United States : Florida : Ocala | United States : Florida : Orange Park | United States : Florida : Orlando | United States : Florida : PORT CHARLOTTE | United States : Florida : Panama City | United States : Florida : Pensacola | United States : Florida : Plant City | United States : Florida : Port St Lucie | United States : Florida : Residence Based | United States : Florida : SPRING HILL | United States : Florida : Sarasota | United States : Florida : St Petersburg | United States : Florida : THE VILLAGES | United States : Florida : Tallahassee | United States : Florida : Tampa | United States : Florida : West Palm Beach | United States : Florida : Winter Haven | United States : Georgia : ALBANY | United States : Georgia : Alpharetta | United States : Georgia : Atlanta | United States : Georgia : Augusta | United States : Georgia : Cartersville | United States : Georgia : Chatsworth | United States : Georgia : Columbus | United States : Georgia : Dalton | United States : Georgia : Dawson | United States : Georgia : Duluth | United States : Georgia : Forest Park | United States : Georgia : Gainesville | United States : Georgia : Kennesaw | United States : Georgia : Lawrenceville | United States : Georgia : Leesburg | United States : Georgia : Macon | United States : Georgia : Marietta | United States : Georgia : McDonough | United States : Georgia : North Atlanta | United States : Georgia : Peachtree City | United States : Georgia : Residence Based | United States : Georgia : Rome | United States : Georgia : Roswell | United States : Georgia : Sandy Springs | United States : Georgia : Savannah | United States : Georgia : South Atlanta | United States : Georgia : Tifton | United States : Georgia : Tucker | United States : Georgia : VALDOSTA | United States : Georgia : Warner Robins | United States : Georgia : Woodbine | United States : Hawaii : Haleiwa | United States : Hawaii : Honolulu | United States : Hawaii : Kalaheo | United States : Hawaii : Kapolei | United States : Hawaii : Kaunakakai | United States : Hawaii : Kaunakakai- Molokai | United States : Hawaii : Kihei | United States : Hawaii : Kunia | United States : Hawaii : Lahaina | United States : Hawaii : Residence Based | United States : Idaho : Boise | United States : Idaho : Filer | United States : Idaho : Nampa | United States : Idaho : Parma | United States : Idaho : Payette | United States : Idaho : Residence Based | United States : Idaho : Soda Springs | United States : Idaho : Williamsburg | United States : Illinois : Ashton | United States : Illinois : Aurora | United States : Illinois : BELLEVILLE | United States : Illinois : Bloomington | United States : Illinois : Calumet City | United States : Illinois : Centralia | United States : Illinois : Champaign | United States : Illinois : Chicago | United States : Illinois : Collinsville | United States : Illinois : Dekalb | United States : Illinois : Dwight | United States : Illinois : Effingham | United States : Illinois : Elgin | United States : Illinois : Elk Grove Village | United States : Illinois : Fairmount | United States : Illinois : Farmer City | United States : Illinois : Geneseo | United States : Illinois : Illiopolis | United States : Illinois : Jerseyville | United States : Illinois : Joliet | United States : Illinois : Lexington | United States : Illinois : Mason City | United States : Illinois : Milford | United States : Illinois : Monmouth | United States : Illinois : Morton | United States : Illinois : Morton Grove | United States : Illinois : Moweaqua | United States : Illinois : Naperville | United States : Illinois : Niles | United States : Illinois : Oak Grove | United States : Illinois : Peoria | United States : Illinois : Pleasant Plains | United States : Illinois : ROCKFORD | United States : Illinois : Residence Based | United States : Illinois : Rolling Meadows | United States : Illinois : Savoy | United States : Illinois : Skokie | United States : Illinois : Springfield | United States : Illinois : Stonington | United States : Illinois : Thomasboro | United States : Illinois : Tremont | United States : Illinois : Tuscola | United States : Illinois : Ursa | United States : Illinois : Waterman | United States : Illinois : White Heath | United States : Indiana : Brazil | United States : Indiana : CORYDON | United States : Indiana : Carmel | United States : Indiana : Cicero | United States : Indiana : Crawfordsville | United States : Indiana : Edison Lakes | United States : Indiana : Elkhart | United States : Indiana : Evansville | United States : Indiana : Fort Wayne | United States : Indiana : Franklin | United States : Indiana : GREENFIELD | United States : Indiana : Gary | United States : Indiana : Greensburg | United States : Indiana : Indianapolis | United States : Indiana : Kentland | United States : Indiana : Lafayette | United States : Indiana : Lebanon | United States : Indiana : Mishawaka | United States : Indiana : Monticello | United States : Indiana : New Castle | United States : Indiana : Oxford | United States : Indiana : Remington | United States : Indiana : Rensselaer | United States : Indiana : Residence Based | United States : Indiana : Reynolds | United States : Indiana : SOUTH BEND S | United States : Indiana : Tipton | United States : Indiana : Washington | United States : Indiana : West Lafayette | United States : Indiana : Whitestown | United States : Indiana : Windfall | United States : Iowa : AMES | United States : Iowa : Anamosa | United States : Iowa : Ankeny | United States : Iowa : Aplington | United States : Iowa : Atlantic | United States : Iowa : Beaman | United States : Iowa : Boone | United States : Iowa : Carroll | United States : Iowa : Cedar Falls | United States : Iowa : Cedar Rapids | United States : Iowa : Clarion | United States : Iowa : Davenport | United States : Iowa : Des Moines | United States : Iowa : Dyke | United States : Iowa : Earlham | United States : Iowa : Grinnell | United States : Iowa : Harcourt | United States : Iowa : Harlan | United States : Iowa : Humboldt | United States : Iowa : Huxley | United States : Iowa : Independence | United States : Iowa : Muscatine | United States : Iowa : North Liberty | United States : Iowa : Oelwein | United States : Iowa : Pella | United States : Iowa : Perry | United States : Iowa : Residence Based | United States : Iowa : SIOUX CITY | United States : Iowa : Spencer | United States : Iowa : Storm Lake | United States : Iowa : Urbandale | United States : Iowa : Williamsburg | United States : Kansas : Colwich | United States : Kansas : KANSAS CITY N | United States : Kansas : Kansas City | United States : Kansas : Kismet | United States : Kansas : Manhattan | United States : Kansas : Mt. Hope | United States : Kansas : Overland Park | United States : Kansas : Plains | United States : Kansas : Residence Based | United States : Kansas : Shawnee Mission | United States : Kansas : Stilwell | United States : Kansas : Topeka | United States : Kansas : Ulysses | United States : Kansas : WICHITA E | United States : Kansas : Wichita | United States : Kentucky : ASHLAND | United States : Kentucky : ELIZABETHTOWN | United States : Kentucky : LEXINGTON E | United States : Kentucky : Lexington | United States : Kentucky : Louisville | United States : Kentucky : Owensboro | United States : Kentucky : Residence Based | United States : Kentucky : Richmond | United States : Kentucky : SOMERSET | United States : Louisiana : ALEXANDRIA | United States : Louisiana : Baton Rouge | United States : Louisiana : LAKE CHARLES | United States : Louisiana : Lafayette | United States : Louisiana : Luling | United States : Louisiana : MONROE | United States : Louisiana : Marrero | United States : Louisiana : NEW ORLEANS E | United States : Louisiana : NORTHSHORE | United States : Louisiana : New Orleans | United States : Louisiana : Residence Based | United States : Louisiana : Shreveport | United States : Maine : Augusta | United States : Maine : Bangor | United States : Maine : Portland | United States : Maine : Residence Based | United States : Maryland : BALTIMORE | United States : Maryland : Baltimore | United States : Maryland : College Park | United States : Maryland : Columbia | United States : Maryland : Frederick | United States : Maryland : Gaithersburg | United States : Maryland : Galena | United States : Maryland : Glen Burnie | United States : Maryland : HYATTSVILLE | United States : Maryland : Laurel | United States : Maryland : Residence Based | United States : Maryland : SALISBURY | United States : Maryland : Silver Spring | United States : Maryland : Towson | United States : Maryland : Waldorf | United States : Massachusetts : Boston | United States : Massachusetts : Bridgewater | United States : Massachusetts : Cambridge | United States : Massachusetts : Framingham | United States : Massachusetts : NORTHBOROUGH | United States : Massachusetts : New Bedford | United States : Massachusetts : Norwood | United States : Massachusetts : Reading | United States : Massachusetts : Residence Based | United States : Massachusetts : SPRINGFIELD N | United States : Massachusetts : Sheffield | United States : Massachusetts : Shrewsbury | United States : Massachusetts : South Deerfield | United States : Massachusetts : Springfield | United States : Massachusetts : WORCESTER | United States : Massachusetts : Worcester | United States : Michigan : Ann Arbor | United States : Michigan : Auburn Hills | United States : Michigan : BAY CITY | United States : Michigan : Clinton Twp | United States : Michigan : Constantine | United States : Michigan : Dearborn | United States : Michigan : Detroit | United States : Michigan : Farmington | United States : Michigan : Flint | United States : Michigan : GRAND RAPIDS E | United States : Michigan : Grand Rapids | United States : Michigan : Holland | United States : Michigan : KALAMAZOO SOUTH | United States : Michigan : Kalamazoo | United States : Michigan : Lansing | United States : Michigan : Madison Heights | United States : Michigan : Marquette | United States : Michigan : Mason | United States : Michigan : Muskegon | United States : Michigan : North Detroit | United States : Michigan : ROCHESTER | United States : Michigan : Residence Based | United States : Michigan : Richland | United States : Michigan : Saginaw | United States : Michigan : South Bend | United States : Michigan : South Detroit | United States : Michigan : TRAVERSE CITY | United States : Michigan : Ypsilanti | United States : Minnesota : Blaine | United States : Minnesota : Bloomington | United States : Minnesota : Chanhassen | United States : Minnesota : Chaska | United States : Minnesota : Dassel | United States : Minnesota : Duluth | United States : Minnesota : EAGAN SW, MN SPECIALTY | United States : Minnesota : Eagan | United States : Minnesota : Eden Prairie | United States : Minnesota : Edina | United States : Minnesota : Glyndon | United States : Minnesota : Hutchinson | United States : Minnesota : Leland | United States : Minnesota : MANKATO | United States : Minnesota : Mankato | United States : Minnesota : Mapleton | United States : Minnesota : Minneapolis | United States : Minnesota : Olivia | United States : Minnesota : Owatonna | United States : Minnesota : Redwood Falls | United States : Minnesota : Residence Based | United States : Minnesota : Rochester | United States : Minnesota : Sabin | United States : Minnesota : Shakopee | United States : Minnesota : St Paul | United States : Minnesota : Stanton | United States : Minnesota : Stoneville | United States : Mississippi : Biloxi | United States : Mississippi : Columbus | United States : Mississippi : Flora | United States : Mississippi : Gulfport | United States : Mississippi : HATTIESBURG | United States : Mississippi : Hollandale | United States : Mississippi : Indianola | United States : Mississippi : JACKSON EAST | United States : Mississippi : Jackson | United States : Mississippi : Leland | United States : Mississippi : Olive Branch | United States : Mississippi : Residence Based | United States : Mississippi : Scott | United States : Mississippi : Southaven | United States : Mississippi : Stoneville | United States : Mississippi : Tupelo | United States : Mississippi : Winterville | United States : Missouri : Brookfield | United States : Missouri : CAPE GIRARDEAU | United States : Missouri : COLUMBIA | United States : Missouri : Chesterfield | United States : Missouri : Creve Coeur | United States : Missouri : Hazelwood | United States : Missouri : Joplin | United States : Missouri : Kansas City | United States : Missouri : Liberty | United States : Missouri : Marshall | United States : Missouri : Matthews | United States : Missouri : New Haven | United States : Missouri : Owensville | United States : Missouri : Residence Based | United States : Missouri : SAINT CHARLES | United States : Missouri : SPRINGFIELD E | United States : Missouri : Saint Joseph | United States : Missouri : Sikeston | United States : Missouri : Springfield | United States : Missouri : St. Charles | United States : Missouri : St. Louis | United States : Montana : Billings | United States : Montana : Bozeman | United States : Montana : Great Falls | United States : Montana : Residence Based | United States : Nebraska : Beaver Crossing | United States : Nebraska : Blair | United States : Nebraska : Fontenelle | United States : Nebraska : Gothenburg | United States : Nebraska : Grand Island | United States : Nebraska : Hastings | United States : Nebraska : Henderson | United States : Nebraska : Kearney | United States : Nebraska : Lincoln | United States : Nebraska : North Bend | United States : Nebraska : Omaha | United States : Nebraska : Residence Based | United States : Nebraska : Stromsburg | United States : Nebraska : Waco | United States : Nebraska : York | United States : Nevada : Carson City | United States : Nevada : LAS VEGAS N | United States : Nevada : Las Vegas | United States : Nevada : Reno | United States : Nevada : Residence Based | United States : New Hampshire : Hanover | United States : New Hampshire : MANCHESTER | United States : New Hampshire : Manchester | United States : New Hampshire : Nashua | United States : New Hampshire : Portsmouth | United States : New Jersey : Cedar Knolls | United States : New Jersey : Cherry Hill | United States : New Jersey : Edison | United States : New Jersey : Egg Harbor Twp | United States : New Jersey : FREEHOLD | United States : New Jersey : Fairfield | United States : New Jersey : Jersey City | United States : New Jersey : Lakewood | United States : New Jersey : Montville | United States : New Jersey : Morristown | United States : New Jersey : Newark | United States : New Jersey : Old Bridge | United States : New Jersey : Parsippany | United States : New Jersey : Paterson | United States : New Jersey : Residence Based | United States : New Jersey : Toms River | United States : New Jersey : Trenton | United States : New Jersey : Vineland | United States : New Jersey : Wayne | United States : New Jersey : Whippany | United States : New Mexico : Albuquerque | United States : New Mexico : Berino | United States : New Mexico : Las Cruces | United States : New Mexico : Residence Based | United States : New York : Albany | United States : New York : BUFFALO S | United States : New York : Bronx | United States : New York : Brooklyn | United States : New York : Buffalo | United States : New York : Canandiagua | United States : New York : Commack | United States : New York : Garden City | United States : New York : HEMPSTEAD | United States : New York : JAMAICA | United States : New York : LIVERPOOL | United States : New York : Long Island | United States : New York : Manhattan | United States : New York : Newburgh | United States : New York : Poughkeepsie | United States : New York : Queens | United States : New York : Residence Based | United States : New York : Rochester | United States : New York : SARATOGA SPRINGS | United States : New York : SCHENECTADY | United States : New York : SPRING VALLEY | United States : New York : SYRACUSE S | United States : New York : Schenectady | United States : New York : Staten Island | United States : New York : Syracuse | United States : New York : Tarrytown | United States : New York : UTICA | United States : New York : WEBSTER | United States : New York : White Plains | United States : North Carolina : Asheville | United States : North Carolina : Cary | United States : North Carolina : Chapel Hill | United States : North Carolina : Charlotte | United States : North Carolina : Clayton | United States : North Carolina : DURHAM | United States : North Carolina : DURHAM | United States : North Carolina : Durham | United States : North Carolina : Fayetteville | United States : North Carolina : Gastonia | United States : North Carolina : Greensboro | United States : North Carolina : Greenville | United States : North Carolina : Hickory | United States : North Carolina : Kannapolis | United States : North Carolina : Matthews | United States : North Carolina : Morrisville | United States : North Carolina : Mount Olive | United States : North Carolina : Mt Olive | United States : North Carolina : Pikeville | United States : North Carolina : Raleigh | United States : North Carolina : Research Triangle Park | United States : North Carolina : Residence Based | United States : North Carolina : Rocky Mount | United States : North Carolina : Statesville | United States : North Carolina : Wilmington | United States : North Carolina : Wilson | United States : North Carolina : Winston-Salem | United States : North Dakota : Bismark | United States : North Dakota : Fargo | United States : North Dakota : Grand Fords | United States : North Dakota : Minot | United States : North Dakota : Residence Based | United States : North Dakota : West Fargo | United States : Ohio : AKRON E | United States : Ohio : Akron | United States : Ohio : CANTON | United States : Ohio : CINCINNATI S | United States : Ohio : COLUMBUS S | United States : Ohio : COLUMBUS W | United States : Ohio : Cincinnati | United States : Ohio : Cleveland | United States : Ohio : Columbus | United States : Ohio : DAYTON N | United States : Ohio : Dayton | United States : Ohio : Deshler | United States : Ohio : Findlay | United States : Ohio : Greenville | United States : Ohio : Hamilton | United States : Ohio : Hebron | United States : Ohio : LIMA | United States : Ohio : Lebanon | United States : Ohio : London | United States : Ohio : Lorain | United States : Ohio : MASON | United States : Ohio : Manfields | United States : Ohio : Marion | United States : Ohio : Mentor | United States : Ohio : Residence Based | United States : Ohio : Reynoldsburg | United States : Ohio : St Marys | United States : Ohio : Toledo | United States : Ohio : Troy | United States : Ohio : Washington Courthouse | United States : Ohio : Zanesville | United States : Oklahoma : LAWTON | United States : Oklahoma : Oklahoma City | United States : Oklahoma : Residence Based | United States : Oklahoma : Tulsa | United States : Oklahoma : Turpin | United States : Oklahoma : Yukon | United States : Oregon : Brooks | United States : Oregon : Eugene | United States : Oregon : PORTLAND NORTH | United States : Oregon : Portland | United States : Oregon : ROGUE VALLEY | United States : Oregon : Residence Based | United States : Oregon : Salem | United States : Oregon : WILLAMETTE VALLEY | United States : Oregon : Wilsonville | United States : Pennsylvania : Allentown | United States : Pennsylvania : Bensalem | United States : Pennsylvania : Bethlehem | United States : Pennsylvania : Butler | United States : Pennsylvania : CARLISLE | United States : Pennsylvania : Drexel Hill | United States : Pennsylvania : ERIE | United States : Pennsylvania : Greensburg | United States : Pennsylvania : Harrisburg | United States : Pennsylvania : Indianola | United States : Pennsylvania : Johnstown | United States : Pennsylvania : LANCASTER | United States : Pennsylvania : Lancaster | United States : Pennsylvania : Lawrence | United States : Pennsylvania : Levittown PA | United States : Pennsylvania : Manchester | United States : Pennsylvania : Manheim | United States : Pennsylvania : Myerstown | United States : Pennsylvania : Norristown | United States : Pennsylvania : PHILADELPHIA E | United States : Pennsylvania : PITTSBURGH NE | United States : Pennsylvania : Philadelphia | United States : Pennsylvania : Pittsburgh | United States : Pennsylvania : Pittsburgh Heilman | United States : Pennsylvania : Pottstown | United States : Pennsylvania : Reading | United States : Pennsylvania : Residence Based | United States : Pennsylvania : Saxonburg | United States : Pennsylvania : Scranton | United States : Pennsylvania : State College , Williamsport | United States : Pennsylvania : WILKES BARRE | United States : Pennsylvania : Warrendale | United States : Pennsylvania : West Chester | United States : Pennsylvania : Wilkes Barre | United States : Pennsylvania : York | United States : Pennsylvania : Youngstown | United States : Puerto Rico : Caguas | United States : Puerto Rico : Dorado | United States : Puerto Rico : Guanica | United States : Puerto Rico : Guaynabo | United States : Puerto Rico : Isabela | United States : Puerto Rico : Juana Diaz | United States : Puerto Rico : PUERTO RICO W HYBRID | United States : Puerto Rico : Residence Based | United States : Puerto Rico : Residence Based | United States : Puerto Rico : Sabana Grande | United States : Puerto Rico : San Juan | United States : Puerto Rico : Santa Isabel | United States : Puerto Rico : Yauco | United States : Residence Based : Residence Based | United States : Rhode Island : Cumberland | United States : Rhode Island : Providence | United States : Rhode Island : Residence Based | United States : Rhode Island : Woonsocket | United States : South Carolina : CHARLESTON NORTH | United States : South Carolina : COLUMBIA WEST | United States : South Carolina : Charleston | United States : South Carolina : Columbia | United States : South Carolina : FLORENCE | United States : South Carolina : Greenville | United States : South Carolina : Greenwood | United States : South Carolina : Hartsville | United States : South Carolina : Myrtle Beach | United States : South Carolina : Residence Based | United States : South Carolina : Spartanburg | United States : South Carolina : Summerville | United States : South Dakota : Aberdeen | United States : South Dakota : Brandon | United States : South Dakota : Harrisburg | United States : South Dakota : Pierre | United States : South Dakota : Rapid City | United States : South Dakota : Residence Based | United States : South Dakota : Sioux Falls | United States : South Dakota : Tea | United States : Tennessee : Brentwood | United States : Tennessee : CLARKSVILLE | United States : Tennessee : Charleston | United States : Tennessee : Chattanooga | United States : Tennessee : Cleveland | United States : Tennessee : Collierville | United States : Tennessee : Cordova | United States : Tennessee : Franklin | United States : Tennessee : Germantown | United States : Tennessee : Hendersonville | United States : Tennessee : Jackson | United States : Tennessee : Johnson City | United States : Tennessee : KNOXVILLE W | United States : Tennessee : Kingsport | United States : Tennessee : Knoxville | United States : Tennessee : Memphis | United States : Tennessee : Murfreesboro | United States : Tennessee : Nashville | United States : Tennessee : Residence Based | United States : Tennessee : Union City | United States : Texas : AMARILLO | United States : Texas : Aiken | United States : Texas : Amarillo | United States : Texas : Arlington | United States : Texas : Austin | United States : Texas : Baytown | United States : Texas : Beaumont | United States : Texas : Big Spring | United States : Texas : Bishop | United States : Texas : Cedar Hill | United States : Texas : Channelview | United States : Texas : College Station | United States : Texas : Corpus Christi | United States : Texas : Dallas | United States : Texas : Denton | United States : Texas : Donna | United States : Texas : Dumas | United States : Texas : El Campo | United States : Texas : El Paso | United States : Texas : Fort Worth | United States : Texas : Friendswood | United States : Texas : Frisco | United States : Texas : Georgetown Temple | United States : Texas : Hale Center | United States : Texas : Haskell | United States : Texas : Houston | United States : Texas : Idalou | United States : Texas : Irving | United States : Texas : KILLEEN | United States : Texas : Laredo | United States : Texas : Littlefield | United States : Texas : Lockhart | United States : Texas : Longview | United States : Texas : Lubbock | United States : Texas : Mansfield | United States : Texas : McAllen | United States : Texas : New Braunfels | United States : Texas : ODESSA | United States : Texas : Pasadena | United States : Texas : Pharr | United States : Texas : Plainview | United States : Texas : Plano | United States : Texas : Residence Based | United States : Texas : SAN ANTONIO W | United States : Texas : San Antonio | United States : Texas : Spring | United States : Texas : Sugarland | United States : Texas : TEXARKANA | United States : Texas : Tomball | United States : Texas : VALLEY NORTH | United States : Texas : VICTORIA | United States : Texas : WICHITA FALLS | United States : Texas : Weslaco | United States : Utah : Clearfield | United States : Utah : Layton | United States : Utah : Ogden | United States : Utah : Residence Based | United States : Utah : Salt Lake City | United States : Utah : Sandy | United States : Vermont : Burlington | United States : Vermont : Residence Based | United States : Vermont : Rutland | United States : Virginia : Arlington | United States : Virginia : CHARLOTTESVILLE | United States : Virginia : Chantilly | United States : Virginia : Charlottesville | United States : Virginia : Chesterfield | United States : Virginia : Fairfax | United States : Virginia : Fredericksburg | United States : Virginia : Hampton | United States : Virginia : Lynchburg | United States : Virginia : Norfolk | United States : Virginia : Residence Based | United States : Virginia : Richmond | United States : Virginia : Roanoke | United States : Virginia : Virginia Beach | United States : Virginia : WOODBRIDGE | United States : Washington : Bothell | United States : Washington : Bremerton | United States : Washington : Issaquah | United States : Washington : Kennewick | United States : Washington : Laconner | United States : Washington : Lynnwood | United States : Washington : Othello | United States : Washington : Residence Based | United States : Washington : SEATTLE N | United States : Washington : SeaTac | United States : Washington : Seattle | United States : Washington : Spokane | United States : Washington : Tacoma | United States : Washington : Warden | United States : West Virginia : Charleston | United States : West Virginia : HUNTINGTON | United States : West Virginia : Institute | United States : West Virginia : MARTINSBURG | United States : West Virginia : MORGANTOWN | United States : West Virginia : New Martinsville | United States : West Virginia : PARKERSBURG | United States : West Virginia : Residence Based | United States : West Virginia : South Charleston | United States : West Virginia : Weirton | United States : Wisconsin : Appleton | United States : Wisconsin : Arlington | United States : Wisconsin : Deforest | United States : Wisconsin : Green Bay | United States : Wisconsin : Janesville | United States : Wisconsin : Livingston | United States : Wisconsin : Madison | United States : Wisconsin : Middleton | United States : Wisconsin : Milwaukee | United States : Wisconsin : Randolph | United States : Wisconsin : Residence Based | United States : Wisconsin : Sussex | United States : Wyoming : Cheyenne | United States : Wyoming : Residence Based
Division: Pharmaceuticals
Reference Code:
Contact Us
Email:
View Now
8
TECHNICAL SUPPORT SPECIALIST - US Residence based position
29551 Hartsville, South Carolina
Bayer
Posted 10 days ago
Job Viewed
Job Description
At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice.
TECHNICAL SUPPORT SPECIALIST - US Residence based position
TECHNICAL SUPPORT SPECIALIST - RESIDENCE
PURPOSE
The purpose of the Technical Support Specialist is to provide enhanced in-depth remote technical support to internal and external customers for Bayer products (including device and software) while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction. This position sits under the Bayer Customer Response Squad and will be responsible to develop, documents and communicate new procedures and processes that meet industry compliance, regulatory and customer standards. This position supports service initiatives for remote connectivity and operational efficiencies to meet productivity, quality and business objectives along with support of the PCU program to enhance our biomed partnerships and provides operational efficiencies to TAC. In addition, the incumbent will maintain technical certification and stay up to date with current service process procedures/policies to provide field service or TAC support in accordance with business needs.
The shift for this Residence role is a rotating 8 hr. shift M-F with start times as early as 6am EST and shift end times as late at 11pm EST along with a rotating weekend shift (S/S) from 7:30am-3:30pm EST. OT as required.
YOUR TASKS AND RESPONSIBILITIES
+ Provides in-depth technical phone and email support to internal and external customers for Bayer products, including software and device applications, while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction;
+ Performs high quality service during customer technical service requests, internal team projects, and process improvement activities. Completes all service requests, ServiceMax cases and workorders, performance field dispatch and supports customer implementation requests in a timely manner. Works with teammates to make sure the team has all tools, equipment, and parts necessary to get the job done;
+ Provides install and post install support as requested for all existing and future Bayer software offerings and entitlements;
+ Assists in coaching and mentoring of new members of the team in their technical capacities;
+ Supports software upgrades and other vulnerability mitigation processes as needed;
+ Administer systems, including portal rights, self-service licensing and device access keys so that both internal and external customers have timely access to needed software;
+ Assist in developing documenting, and communicating new procedures and processes that meet industry compliance, regulatory and customer standards;
+ Build strong relationships across multiple organizations including marketing, new product development, sales and operational excellence;
+ Contribute towards creating a motivational performance/results-oriented team self-organized work environment; contributing to creating a teamwork atmosphere where each team member is willing to participate and go out of their way to help each other.
WHO YOU ARE
Bayer seeks an incumbent who possesses the following:
REQUIRED QUALIFICATIONS
+ High School diploma/GED required with 5 years of applicable and demonstrated success working in a technical support role, helpdesk or call center;
+ OR an Associate's degree in related field with 2 years of applicable experience;
+ OR a Bachelor's degree in related field with 1 years of applicable experience;
+ Ability to read and interpret technical manuals and schematics;
+ Demonstrated ability to work in a face paced self-directed environment;
+ Strong verbal and written competencies; along with flexibility and good judgment;
+ Ability to prioritize individual workload and small group tasks to ensure customer satisfaction and team efficiency;
+ Proficient in Microsoft Office product suite;
+ Strong customer relationship focus & skillset; with confidence to deescalate customer concerns;
+ Confidence to provide direction and communicate without direct authority.
PREFERRED QUALIFICATIONS
+ Demonstrated knowledge of Bayer's Radiology business & product suite;
+ Proficiency with departmental tools such as, ServiceMax, ThingWorx and KB systems;
+ Current or prior technical troubleshooting acumen for Bayer suite of products;
+ Software knowledge and troubleshooting capabilities; including Certegra.
Employees can expect to be paid a salary between $67,341.00 to $101,011.00. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc.
This salary range is merely an estimate and may vary based on an applicant's location, market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors.
This posting will be available for application until at least 9-2-25
YOUR APPLICATION
Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer.
To all recruitment agencies: Bayer does not accept unsolicited third party resumes.
Bayer is an Equal Opportunity Employer/Disabled/Veterans
Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.
Bayer is an E-Verify Employer.
Location: United States : Alabama : ANNISTON | United States : Alabama : Birmingham | United States : Alabama : Centre | United States : Alabama : DOTHAN | United States : Alabama : Huntsville | United States : Alabama : Loxley | United States : Alabama : Mobile | United States : Alabama : Montgomery | United States : Alabama : NORTHEAST | United States : Alabama : Piedmont | United States : Alabama : Residence Based | United States : Alabama : TUSCALOOSA | United States : Alaska : Anchorage | United States : Alaska : Residence Based | United States : Arizona : Casa Grande | United States : Arizona : Chandler | United States : Arizona : Eloy | United States : Arizona : Flagstaff | United States : Arizona : Glendale | United States : Arizona : Maricopa | United States : Arizona : Mesa | United States : Arizona : PHOENIX W | United States : Arizona : Peoria | United States : Arizona : Phoenix | United States : Arizona : Residence Based | United States : Arizona : Tucson | United States : Arizona : Yuma | United States : Arkansas : Bentonville | United States : Arkansas : CONWAY | United States : Arkansas : DeWitt | United States : Arkansas : HOT SPRINGS | United States : Arkansas : Harrisburg | United States : Arkansas : Jonesboro | United States : Arkansas : Little Rock | United States : Arkansas : Marion | United States : Arkansas : North Little Rock | United States : Arkansas : Residence Based | United States : Arkansas : Rogers | United States : Arkansas : Stuttgart | United States : California : Acampo | United States : California : Anaheim | United States : California : Arroyo Grande | United States : California : Bakersfield | United States : California : Bell Gardens | United States : California : Berkeley | United States : California : Beverly Hills | United States : California : Burbank | United States : California : CORONA | United States : California : Canoga Park | United States : California : Coalinga | United States : California : Colusa | United States : California : Corona | United States : California : Davis | United States : California : El Centro | United States : California : Emeryville | United States : California : Escondido | United States : California : Esparto | United States : California : Fremont | United States : California : Fresno | United States : California : Hemet | United States : California : Huntington Beach | United States : California : Huron | United States : California : Indio | United States : California : Irvine | United States : California : Lancaster | United States : California : Long Beach | United States : California : Los Angeles | United States : California : Manteca | United States : California : Martinez | United States : California : Mcfarland | United States : California : Milpitas | United States : California : Modesto | United States : California : Mountain View | United States : California : North Hollywood | United States : California : Oakland | United States : California : Ontario | United States : California : Oxnard | United States : California : Palm Springs | United States : California : Pasadena | United States : California : Pomona | United States : California : Redding | United States : California : Redlands | United States : California : Residence Based | United States : California : Richmond | United States : California : Riverside | United States : California : Roseville | United States : California : SAN JOSE S | United States : California : SANTA BARBARA | United States : California : Sacramento | United States : California : Salinas | United States : California : San Bernardino | United States : California : San Diego | United States : California : San Francisco | United States : California : San Jose | United States : California : San Juan Bautista | United States : California : San Ramon | United States : California : Santa Ana | United States : California : Santa Clarita | United States : California : Santa Monica | United States : California : Santa Rosa | United States : California : Shafter | United States : California : Simi Valley | United States : California : Sunnyvale | United States : California : Visalia | United States : California : West Sacramento | United States : California : Whittier | United States : California : Williams | United States : California : Woodland | United States : California : Yorba Linda | United States : Colorado : Aurora | United States : Colorado : Boulder | United States : Colorado : Centennial | United States : Colorado : Colorado Springs | United States : Colorado : DENVER N | United States : Colorado : Denver | United States : Colorado : Englewood | United States : Colorado : Fort Collins | United States : Colorado : Lakewood | United States : Colorado : Littleton | United States : Colorado : Longmont | United States : Colorado : Residence Based | United States : Connecticut : Berlin | United States : Connecticut : Bristol | United States : Connecticut : HARTFORD S | United States : Connecticut : Hartford | United States : Connecticut : Mystic | United States : Connecticut : New Britain | United States : Connecticut : New Haven | United States : Connecticut : Residence Based | United States : Connecticut : STAMFORD | United States : Connecticut : Stamford | United States : Connecticut : Waterbury | United States : Connecticut : West Haven | United States : Delaware : Dover | United States : Delaware : NEWARK | United States : Delaware : Residence Based | United States : Delaware : Wilmington | United States : District of Columbia : Residence Based | United States : District of Columbia : Washington | United States : Florida : Boca Raton | United States : Florida : Boynton Beach | United States : Florida : Bradenton | United States : Florida : Cape Coral | United States : Florida : Clearwater | United States : Florida : Daytona Beach | United States : Florida : Deltona | United States : Florida : Destin | United States : Florida : FORT LAUDERDALE N | United States : Florida : Felda | United States : Florida : Fort Lauderdale | United States : Florida : Ft Myers | United States : Florida : Gainesville | United States : Florida : Hialeah | United States : Florida : Hollywood | United States : Florida : Homestead | United States : Florida : Jacksonville | United States : Florida : Kissimmee | United States : Florida : Labelle | United States : Florida : Lakeland | United States : Florida : MELBOURNE | United States : Florida : MIAMI S | United States : Florida : MIAMI W | United States : Florida : Miami | United States : Florida : Molino | United States : Florida : Naples | United States : Florida : New Port Richey | United States : Florida : Ocala | United States : Florida : Orange Park | United States : Florida : Orlando | United States : Florida : PORT CHARLOTTE | United States : Florida : Panama City | United States : Florida : Pensacola | United States : Florida : Plant City | United States : Florida : Port St Lucie | United States : Florida : Residence Based | United States : Florida : SPRING HILL | United States : Florida : Sarasota | United States : Florida : St Petersburg | United States : Florida : THE VILLAGES | United States : Florida : Tallahassee | United States : Florida : Tampa | United States : Florida : West Palm Beach | United States : Florida : Winter Haven | United States : Georgia : ALBANY | United States : Georgia : Alpharetta | United States : Georgia : Atlanta | United States : Georgia : Augusta | United States : Georgia : Cartersville | United States : Georgia : Chatsworth | United States : Georgia : Columbus | United States : Georgia : Dalton | United States : Georgia : Dawson | United States : Georgia : Duluth | United States : Georgia : Forest Park | United States : Georgia : Gainesville | United States : Georgia : Kennesaw | United States : Georgia : Lawrenceville | United States : Georgia : Leesburg | United States : Georgia : Macon | United States : Georgia : Marietta | United States : Georgia : McDonough | United States : Georgia : North Atlanta | United States : Georgia : Peachtree City | United States : Georgia : Residence Based | United States : Georgia : Rome | United States : Georgia : Roswell | United States : Georgia : Sandy Springs | United States : Georgia : Savannah | United States : Georgia : South Atlanta | United States : Georgia : Tifton | United States : Georgia : Tucker | United States : Georgia : VALDOSTA | United States : Georgia : Warner Robins | United States : Georgia : Woodbine | United States : Hawaii : Haleiwa | United States : Hawaii : Honolulu | United States : Hawaii : Kalaheo | United States : Hawaii : Kapolei | United States : Hawaii : Kaunakakai | United States : Hawaii : Kaunakakai- Molokai | United States : Hawaii : Kihei | United States : Hawaii : Kunia | United States : Hawaii : Lahaina | United States : Hawaii : Residence Based | United States : Idaho : Boise | United States : Idaho : Filer | United States : Idaho : Nampa | United States : Idaho : Parma | United States : Idaho : Payette | United States : Idaho : Residence Based | United States : Idaho : Soda Springs | United States : Idaho : Williamsburg | United States : Illinois : Ashton | United States : Illinois : Aurora | United States : Illinois : BELLEVILLE | United States : Illinois : Bloomington | United States : Illinois : Calumet City | United States : Illinois : Centralia | United States : Illinois : Champaign | United States : Illinois : Chicago | United States : Illinois : Collinsville | United States : Illinois : Dekalb | United States : Illinois : Dwight | United States : Illinois : Effingham | United States : Illinois : Elgin | United States : Illinois : Elk Grove Village | United States : Illinois : Fairmount | United States : Illinois : Farmer City | United States : Illinois : Geneseo | United States : Illinois : Illiopolis | United States : Illinois : Jerseyville | United States : Illinois : Joliet | United States : Illinois : Lexington | United States : Illinois : Mason City | United States : Illinois : Milford | United States : Illinois : Monmouth | United States : Illinois : Morton | United States : Illinois : Morton Grove | United States : Illinois : Moweaqua | United States : Illinois : Naperville | United States : Illinois : Niles | United States : Illinois : Oak Grove | United States : Illinois : Peoria | United States : Illinois : Pleasant Plains | United States : Illinois : ROCKFORD | United States : Illinois : Residence Based | United States : Illinois : Rolling Meadows | United States : Illinois : Savoy | United States : Illinois : Skokie | United States : Illinois : Springfield | United States : Illinois : Stonington | United States : Illinois : Thomasboro | United States : Illinois : Tremont | United States : Illinois : Tuscola | United States : Illinois : Ursa | United States : Illinois : Waterman | United States : Illinois : White Heath | United States : Indiana : Brazil | United States : Indiana : CORYDON | United States : Indiana : Carmel | United States : Indiana : Cicero | United States : Indiana : Crawfordsville | United States : Indiana : Edison Lakes | United States : Indiana : Elkhart | United States : Indiana : Evansville | United States : Indiana : Fort Wayne | United States : Indiana : Franklin | United States : Indiana : GREENFIELD | United States : Indiana : Gary | United States : Indiana : Greensburg | United States : Indiana : Indianapolis | United States : Indiana : Kentland | United States : Indiana : Lafayette | United States : Indiana : Lebanon | United States : Indiana : Mishawaka | United States : Indiana : Monticello | United States : Indiana : New Castle | United States : Indiana : Oxford | United States : Indiana : Remington | United States : Indiana : Rensselaer | United States : Indiana : Residence Based | United States : Indiana : Reynolds | United States : Indiana : SOUTH BEND S | United States : Indiana : Tipton | United States : Indiana : Washington | United States : Indiana : West Lafayette | United States : Indiana : Whitestown | United States : Indiana : Windfall | United States : Iowa : AMES | United States : Iowa : Anamosa | United States : Iowa : Ankeny | United States : Iowa : Aplington | United States : Iowa : Atlantic | United States : Iowa : Beaman | United States : Iowa : Boone | United States : Iowa : Carroll | United States : Iowa : Cedar Falls | United States : Iowa : Cedar Rapids | United States : Iowa : Clarion | United States : Iowa : Davenport | United States : Iowa : Des Moines | United States : Iowa : Dyke | United States : Iowa : Earlham | United States : Iowa : Grinnell | United States : Iowa : Harcourt | United States : Iowa : Harlan | United States : Iowa : Humboldt | United States : Iowa : Huxley | United States : Iowa : Independence | United States : Iowa : Muscatine | United States : Iowa : North Liberty | United States : Iowa : Oelwein | United States : Iowa : Pella | United States : Iowa : Perry | United States : Iowa : Residence Based | United States : Iowa : SIOUX CITY | United States : Iowa : Spencer | United States : Iowa : Storm Lake | United States : Iowa : Urbandale | United States : Iowa : Williamsburg | United States : Kansas : Colwich | United States : Kansas : KANSAS CITY N | United States : Kansas : Kansas City | United States : Kansas : Kismet | United States : Kansas : Manhattan | United States : Kansas : Mt. Hope | United States : Kansas : Overland Park | United States : Kansas : Plains | United States : Kansas : Residence Based | United States : Kansas : Shawnee Mission | United States : Kansas : Stilwell | United States : Kansas : Topeka | United States : Kansas : Ulysses | United States : Kansas : WICHITA E | United States : Kansas : Wichita | United States : Kentucky : ASHLAND | United States : Kentucky : ELIZABETHTOWN | United States : Kentucky : LEXINGTON E | United States : Kentucky : Lexington | United States : Kentucky : Louisville | United States : Kentucky : Owensboro | United States : Kentucky : Residence Based | United States : Kentucky : Richmond | United States : Kentucky : SOMERSET | United States : Louisiana : ALEXANDRIA | United States : Louisiana : Baton Rouge | United States : Louisiana : LAKE CHARLES | United States : Louisiana : Lafayette | United States : Louisiana : Luling | United States : Louisiana : MONROE | United States : Louisiana : Marrero | United States : Louisiana : NEW ORLEANS E | United States : Louisiana : NORTHSHORE | United States : Louisiana : New Orleans | United States : Louisiana : Residence Based | United States : Louisiana : Shreveport | United States : Maine : Augusta | United States : Maine : Bangor | United States : Maine : Portland | United States : Maine : Residence Based | United States : Maryland : BALTIMORE | United States : Maryland : Baltimore | United States : Maryland : College Park | United States : Maryland : Columbia | United States : Maryland : Frederick | United States : Maryland : Gaithersburg | United States : Maryland : Galena | United States : Maryland : Glen Burnie | United States : Maryland : HYATTSVILLE | United States : Maryland : Laurel | United States : Maryland : Residence Based | United States : Maryland : SALISBURY | United States : Maryland : Silver Spring | United States : Maryland : Towson | United States : Maryland : Waldorf | United States : Massachusetts : Boston | United States : Massachusetts : Bridgewater | United States : Massachusetts : Cambridge | United States : Massachusetts : Framingham | United States : Massachusetts : NORTHBOROUGH | United States : Massachusetts : New Bedford | United States : Massachusetts : Norwood | United States : Massachusetts : Reading | United States : Massachusetts : Residence Based | United States : Massachusetts : SPRINGFIELD N | United States : Massachusetts : Sheffield | United States : Massachusetts : Shrewsbury | United States : Massachusetts : South Deerfield | United States : Massachusetts : Springfield | United States : Massachusetts : WORCESTER | United States : Massachusetts : Worcester | United States : Michigan : Ann Arbor | United States : Michigan : Auburn Hills | United States : Michigan : BAY CITY | United States : Michigan : Clinton Twp | United States : Michigan : Constantine | United States : Michigan : Dearborn | United States : Michigan : Detroit | United States : Michigan : Farmington | United States : Michigan : Flint | United States : Michigan : GRAND RAPIDS E | United States : Michigan : Grand Rapids | United States : Michigan : Holland | United States : Michigan : KALAMAZOO SOUTH | United States : Michigan : Kalamazoo | United States : Michigan : Lansing | United States : Michigan : Madison Heights | United States : Michigan : Marquette | United States : Michigan : Mason | United States : Michigan : Muskegon | United States : Michigan : North Detroit | United States : Michigan : ROCHESTER | United States : Michigan : Residence Based | United States : Michigan : Richland | United States : Michigan : Saginaw | United States : Michigan : South Bend | United States : Michigan : South Detroit | United States : Michigan : TRAVERSE CITY | United States : Michigan : Ypsilanti | United States : Minnesota : Blaine | United States : Minnesota : Bloomington | United States : Minnesota : Chanhassen | United States : Minnesota : Chaska | United States : Minnesota : Dassel | United States : Minnesota : Duluth | United States : Minnesota : EAGAN SW, MN SPECIALTY | United States : Minnesota : Eagan | United States : Minnesota : Eden Prairie | United States : Minnesota : Edina | United States : Minnesota : Glyndon | United States : Minnesota : Hutchinson | United States : Minnesota : Leland | United States : Minnesota : MANKATO | United States : Minnesota : Mankato | United States : Minnesota : Mapleton | United States : Minnesota : Minneapolis | United States : Minnesota : Olivia | United States : Minnesota : Owatonna | United States : Minnesota : Redwood Falls | United States : Minnesota : Residence Based | United States : Minnesota : Rochester | United States : Minnesota : Sabin | United States : Minnesota : Shakopee | United States : Minnesota : St Paul | United States : Minnesota : Stanton | United States : Minnesota : Stoneville | United States : Mississippi : Biloxi | United States : Mississippi : Columbus | United States : Mississippi : Flora | United States : Mississippi : Gulfport | United States : Mississippi : HATTIESBURG | United States : Mississippi : Hollandale | United States : Mississippi : Indianola | United States : Mississippi : JACKSON EAST | United States : Mississippi : Jackson | United States : Mississippi : Leland | United States : Mississippi : Olive Branch | United States : Mississippi : Residence Based | United States : Mississippi : Scott | United States : Mississippi : Southaven | United States : Mississippi : Stoneville | United States : Mississippi : Tupelo | United States : Mississippi : Winterville | United States : Missouri : Brookfield | United States : Missouri : CAPE GIRARDEAU | United States : Missouri : COLUMBIA | United States : Missouri : Chesterfield | United States : Missouri : Creve Coeur | United States : Missouri : Hazelwood | United States : Missouri : Joplin | United States : Missouri : Kansas City | United States : Missouri : Liberty | United States : Missouri : Marshall | United States : Missouri : Matthews | United States : Missouri : New Haven | United States : Missouri : Owensville | United States : Missouri : Residence Based | United States : Missouri : SAINT CHARLES | United States : Missouri : SPRINGFIELD E | United States : Missouri : Saint Joseph | United States : Missouri : Sikeston | United States : Missouri : Springfield | United States : Missouri : St. Charles | United States : Missouri : St. Louis | United States : Montana : Billings | United States : Montana : Bozeman | United States : Montana : Great Falls | United States : Montana : Residence Based | United States : Nebraska : Beaver Crossing | United States : Nebraska : Blair | United States : Nebraska : Fontenelle | United States : Nebraska : Gothenburg | United States : Nebraska : Grand Island | United States : Nebraska : Hastings | United States : Nebraska : Henderson | United States : Nebraska : Kearney | United States : Nebraska : Lincoln | United States : Nebraska : North Bend | United States : Nebraska : Omaha | United States : Nebraska : Residence Based | United States : Nebraska : Stromsburg | United States : Nebraska : Waco | United States : Nebraska : York | United States : Nevada : Carson City | United States : Nevada : LAS VEGAS N | United States : Nevada : Las Vegas | United States : Nevada : Reno | United States : Nevada : Residence Based | United States : New Hampshire : Hanover | United States : New Hampshire : MANCHESTER | United States : New Hampshire : Manchester | United States : New Hampshire : Nashua | United States : New Hampshire : Portsmouth | United States : New Jersey : Cedar Knolls | United States : New Jersey : Cherry Hill | United States : New Jersey : Edison | United States : New Jersey : Egg Harbor Twp | United States : New Jersey : FREEHOLD | United States : New Jersey : Fairfield | United States : New Jersey : Jersey City | United States : New Jersey : Lakewood | United States : New Jersey : Montville | United States : New Jersey : Morristown | United States : New Jersey : Newark | United States : New Jersey : Old Bridge | United States : New Jersey : Parsippany | United States : New Jersey : Paterson | United States : New Jersey : Residence Based | United States : New Jersey : Toms River | United States : New Jersey : Trenton | United States : New Jersey : Vineland | United States : New Jersey : Wayne | United States : New Jersey : Whippany | United States : New Mexico : Albuquerque | United States : New Mexico : Berino | United States : New Mexico : Las Cruces | United States : New Mexico : Residence Based | United States : New York : Albany | United States : New York : BUFFALO S | United States : New York : Bronx | United States : New York : Brooklyn | United States : New York : Buffalo | United States : New York : Canandiagua | United States : New York : Commack | United States : New York : Garden City | United States : New York : HEMPSTEAD | United States : New York : JAMAICA | United States : New York : LIVERPOOL | United States : New York : Long Island | United States : New York : Manhattan | United States : New York : Newburgh | United States : New York : Poughkeepsie | United States : New York : Queens | United States : New York : Residence Based | United States : New York : Rochester | United States : New York : SARATOGA SPRINGS | United States : New York : SCHENECTADY | United States : New York : SPRING VALLEY | United States : New York : SYRACUSE S | United States : New York : Schenectady | United States : New York : Staten Island | United States : New York : Syracuse | United States : New York : Tarrytown | United States : New York : UTICA | United States : New York : WEBSTER | United States : New York : White Plains | United States : North Carolina : Asheville | United States : North Carolina : Cary | United States : North Carolina : Chapel Hill | United States : North Carolina : Charlotte | United States : North Carolina : Clayton | United States : North Carolina : DURHAM | United States : North Carolina : DURHAM | United States : North Carolina : Durham | United States : North Carolina : Fayetteville | United States : North Carolina : Gastonia | United States : North Carolina : Greensboro | United States : North Carolina : Greenville | United States : North Carolina : Hickory | United States : North Carolina : Kannapolis | United States : North Carolina : Matthews | United States : North Carolina : Morrisville | United States : North Carolina : Mount Olive | United States : North Carolina : Mt Olive | United States : North Carolina : Pikeville | United States : North Carolina : Raleigh | United States : North Carolina : Research Triangle Park | United States : North Carolina : Residence Based | United States : North Carolina : Rocky Mount | United States : North Carolina : Statesville | United States : North Carolina : Wilmington | United States : North Carolina : Wilson | United States : North Carolina : Winston-Salem | United States : North Dakota : Bismark | United States : North Dakota : Fargo | United States : North Dakota : Grand Fords | United States : North Dakota : Minot | United States : North Dakota : Residence Based | United States : North Dakota : West Fargo | United States : Ohio : AKRON E | United States : Ohio : Akron | United States : Ohio : CANTON | United States : Ohio : CINCINNATI S | United States : Ohio : COLUMBUS S | United States : Ohio : COLUMBUS W | United States : Ohio : Cincinnati | United States : Ohio : Cleveland | United States : Ohio : Columbus | United States : Ohio : DAYTON N | United States : Ohio : Dayton | United States : Ohio : Deshler | United States : Ohio : Findlay | United States : Ohio : Greenville | United States : Ohio : Hamilton | United States : Ohio : Hebron | United States : Ohio : LIMA | United States : Ohio : Lebanon | United States : Ohio : London | United States : Ohio : Lorain | United States : Ohio : MASON | United States : Ohio : Manfields | United States : Ohio : Marion | United States : Ohio : Mentor | United States : Ohio : Residence Based | United States : Ohio : Reynoldsburg | United States : Ohio : St Marys | United States : Ohio : Toledo | United States : Ohio : Troy | United States : Ohio : Washington Courthouse | United States : Ohio : Zanesville | United States : Oklahoma : LAWTON | United States : Oklahoma : Oklahoma City | United States : Oklahoma : Residence Based | United States : Oklahoma : Tulsa | United States : Oklahoma : Turpin | United States : Oklahoma : Yukon | United States : Oregon : Brooks | United States : Oregon : Eugene | United States : Oregon : PORTLAND NORTH | United States : Oregon : Portland | United States : Oregon : ROGUE VALLEY | United States : Oregon : Residence Based | United States : Oregon : Salem | United States : Oregon : WILLAMETTE VALLEY | United States : Oregon : Wilsonville | United States : Pennsylvania : Allentown | United States : Pennsylvania : Bensalem | United States : Pennsylvania : Bethlehem | United States : Pennsylvania : Butler | United States : Pennsylvania : CARLISLE | United States : Pennsylvania : Drexel Hill | United States : Pennsylvania : ERIE | United States : Pennsylvania : Greensburg | United States : Pennsylvania : Harrisburg | United States : Pennsylvania : Indianola | United States : Pennsylvania : Johnstown | United States : Pennsylvania : LANCASTER | United States : Pennsylvania : Lancaster | United States : Pennsylvania : Lawrence | United States : Pennsylvania : Levittown PA | United States : Pennsylvania : Manchester | United States : Pennsylvania : Manheim | United States : Pennsylvania : Myerstown | United States : Pennsylvania : Norristown | United States : Pennsylvania : PHILADELPHIA E | United States : Pennsylvania : PITTSBURGH NE | United States : Pennsylvania : Philadelphia | United States : Pennsylvania : Pittsburgh | United States : Pennsylvania : Pittsburgh Heilman | United States : Pennsylvania : Pottstown | United States : Pennsylvania : Reading | United States : Pennsylvania : Residence Based | United States : Pennsylvania : Saxonburg | United States : Pennsylvania : Scranton | United States : Pennsylvania : State College , Williamsport | United States : Pennsylvania : WILKES BARRE | United States : Pennsylvania : Warrendale | United States : Pennsylvania : West Chester | United States : Pennsylvania : Wilkes Barre | United States : Pennsylvania : York | United States : Pennsylvania : Youngstown | United States : Puerto Rico : Caguas | United States : Puerto Rico : Dorado | United States : Puerto Rico : Guanica | United States : Puerto Rico : Guaynabo | United States : Puerto Rico : Isabela | United States : Puerto Rico : Juana Diaz | United States : Puerto Rico : PUERTO RICO W HYBRID | United States : Puerto Rico : Residence Based | United States : Puerto Rico : Residence Based | United States : Puerto Rico : Sabana Grande | United States : Puerto Rico : San Juan | United States : Puerto Rico : Santa Isabel | United States : Puerto Rico : Yauco | United States : Residence Based : Residence Based | United States : Rhode Island : Cumberland | United States : Rhode Island : Providence | United States : Rhode Island : Residence Based | United States : Rhode Island : Woonsocket | United States : South Carolina : CHARLESTON NORTH | United States : South Carolina : COLUMBIA WEST | United States : South Carolina : Charleston | United States : South Carolina : Columbia | United States : South Carolina : FLORENCE | United States : South Carolina : Greenville | United States : South Carolina : Greenwood | United States : South Carolina : Hartsville | United States : South Carolina : Myrtle Beach | United States : South Carolina : Residence Based | United States : South Carolina : Spartanburg | United States : South Carolina : Summerville | United States : South Dakota : Aberdeen | United States : South Dakota : Brandon | United States : South Dakota : Harrisburg | United States : South Dakota : Pierre | United States : South Dakota : Rapid City | United States : South Dakota : Residence Based | United States : South Dakota : Sioux Falls | United States : South Dakota : Tea | United States : Tennessee : Brentwood | United States : Tennessee : CLARKSVILLE | United States : Tennessee : Charleston | United States : Tennessee : Chattanooga | United States : Tennessee : Cleveland | United States : Tennessee : Collierville | United States : Tennessee : Cordova | United States : Tennessee : Franklin | United States : Tennessee : Germantown | United States : Tennessee : Hendersonville | United States : Tennessee : Jackson | United States : Tennessee : Johnson City | United States : Tennessee : KNOXVILLE W | United States : Tennessee : Kingsport | United States : Tennessee : Knoxville | United States : Tennessee : Memphis | United States : Tennessee : Murfreesboro | United States : Tennessee : Nashville | United States : Tennessee : Residence Based | United States : Tennessee : Union City | United States : Texas : AMARILLO | United States : Texas : Aiken | United States : Texas : Amarillo | United States : Texas : Arlington | United States : Texas : Austin | United States : Texas : Baytown | United States : Texas : Beaumont | United States : Texas : Big Spring | United States : Texas : Bishop | United States : Texas : Cedar Hill | United States : Texas : Channelview | United States : Texas : College Station | United States : Texas : Corpus Christi | United States : Texas : Dallas | United States : Texas : Denton | United States : Texas : Donna | United States : Texas : Dumas | United States : Texas : El Campo | United States : Texas : El Paso | United States : Texas : Fort Worth | United States : Texas : Friendswood | United States : Texas : Frisco | United States : Texas : Georgetown Temple | United States : Texas : Hale Center | United States : Texas : Haskell | United States : Texas : Houston | United States : Texas : Idalou | United States : Texas : Irving | United States : Texas : KILLEEN | United States : Texas : Laredo | United States : Texas : Littlefield | United States : Texas : Lockhart | United States : Texas : Longview | United States : Texas : Lubbock | United States : Texas : Mansfield | United States : Texas : McAllen | United States : Texas : New Braunfels | United States : Texas : ODESSA | United States : Texas : Pasadena | United States : Texas : Pharr | United States : Texas : Plainview | United States : Texas : Plano | United States : Texas : Residence Based | United States : Texas : SAN ANTONIO W | United States : Texas : San Antonio | United States : Texas : Spring | United States : Texas : Sugarland | United States : Texas : TEXARKANA | United States : Texas : Tomball | United States : Texas : VALLEY NORTH | United States : Texas : VICTORIA | United States : Texas : WICHITA FALLS | United States : Texas : Weslaco | United States : Utah : Clearfield | United States : Utah : Layton | United States : Utah : Ogden | United States : Utah : Residence Based | United States : Utah : Salt Lake City | United States : Utah : Sandy | United States : Vermont : Burlington | United States : Vermont : Residence Based | United States : Vermont : Rutland | United States : Virginia : Arlington | United States : Virginia : CHARLOTTESVILLE | United States : Virginia : Chantilly | United States : Virginia : Charlottesville | United States : Virginia : Chesterfield | United States : Virginia : Fairfax | United States : Virginia : Fredericksburg | United States : Virginia : Hampton | United States : Virginia : Lynchburg | United States : Virginia : Norfolk | United States : Virginia : Residence Based | United States : Virginia : Richmond | United States : Virginia : Roanoke | United States : Virginia : Virginia Beach | United States : Virginia : WOODBRIDGE | United States : Washington : Bothell | United States : Washington : Bremerton | United States : Washington : Issaquah | United States : Washington : Kennewick | United States : Washington : Laconner | United States : Washington : Lynnwood | United States : Washington : Othello | United States : Washington : Residence Based | United States : Washington : SEATTLE N | United States : Washington : SeaTac | United States : Washington : Seattle | United States : Washington : Spokane | United States : Washington : Tacoma | United States : Washington : Warden | United States : West Virginia : Charleston | United States : West Virginia : HUNTINGTON | United States : West Virginia : Institute | United States : West Virginia : MARTINSBURG | United States : West Virginia : MORGANTOWN | United States : West Virginia : New Martinsville | United States : West Virginia : PARKERSBURG | United States : West Virginia : Residence Based | United States : West Virginia : South Charleston | United States : West Virginia : Weirton | United States : Wisconsin : Appleton | United States : Wisconsin : Arlington | United States : Wisconsin : Deforest | United States : Wisconsin : Green Bay | United States : Wisconsin : Janesville | United States : Wisconsin : Livingston | United States : Wisconsin : Madison | United States : Wisconsin : Middleton | United States : Wisconsin : Milwaukee | United States : Wisconsin : Randolph | United States : Wisconsin : Residence Based | United States : Wisconsin : Sussex | United States : Wyoming : Cheyenne | United States : Wyoming : Residence Based
Division: Pharmaceuticals
Reference Code:
Contact Us
Email:
TECHNICAL SUPPORT SPECIALIST - US Residence based position
TECHNICAL SUPPORT SPECIALIST - RESIDENCE
PURPOSE
The purpose of the Technical Support Specialist is to provide enhanced in-depth remote technical support to internal and external customers for Bayer products (including device and software) while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction. This position sits under the Bayer Customer Response Squad and will be responsible to develop, documents and communicate new procedures and processes that meet industry compliance, regulatory and customer standards. This position supports service initiatives for remote connectivity and operational efficiencies to meet productivity, quality and business objectives along with support of the PCU program to enhance our biomed partnerships and provides operational efficiencies to TAC. In addition, the incumbent will maintain technical certification and stay up to date with current service process procedures/policies to provide field service or TAC support in accordance with business needs.
The shift for this Residence role is a rotating 8 hr. shift M-F with start times as early as 6am EST and shift end times as late at 11pm EST along with a rotating weekend shift (S/S) from 7:30am-3:30pm EST. OT as required.
YOUR TASKS AND RESPONSIBILITIES
+ Provides in-depth technical phone and email support to internal and external customers for Bayer products, including software and device applications, while driving improvements in response time, first time fix rates, productivity and overall customer satisfaction;
+ Performs high quality service during customer technical service requests, internal team projects, and process improvement activities. Completes all service requests, ServiceMax cases and workorders, performance field dispatch and supports customer implementation requests in a timely manner. Works with teammates to make sure the team has all tools, equipment, and parts necessary to get the job done;
+ Provides install and post install support as requested for all existing and future Bayer software offerings and entitlements;
+ Assists in coaching and mentoring of new members of the team in their technical capacities;
+ Supports software upgrades and other vulnerability mitigation processes as needed;
+ Administer systems, including portal rights, self-service licensing and device access keys so that both internal and external customers have timely access to needed software;
+ Assist in developing documenting, and communicating new procedures and processes that meet industry compliance, regulatory and customer standards;
+ Build strong relationships across multiple organizations including marketing, new product development, sales and operational excellence;
+ Contribute towards creating a motivational performance/results-oriented team self-organized work environment; contributing to creating a teamwork atmosphere where each team member is willing to participate and go out of their way to help each other.
WHO YOU ARE
Bayer seeks an incumbent who possesses the following:
REQUIRED QUALIFICATIONS
+ High School diploma/GED required with 5 years of applicable and demonstrated success working in a technical support role, helpdesk or call center;
+ OR an Associate's degree in related field with 2 years of applicable experience;
+ OR a Bachelor's degree in related field with 1 years of applicable experience;
+ Ability to read and interpret technical manuals and schematics;
+ Demonstrated ability to work in a face paced self-directed environment;
+ Strong verbal and written competencies; along with flexibility and good judgment;
+ Ability to prioritize individual workload and small group tasks to ensure customer satisfaction and team efficiency;
+ Proficient in Microsoft Office product suite;
+ Strong customer relationship focus & skillset; with confidence to deescalate customer concerns;
+ Confidence to provide direction and communicate without direct authority.
PREFERRED QUALIFICATIONS
+ Demonstrated knowledge of Bayer's Radiology business & product suite;
+ Proficiency with departmental tools such as, ServiceMax, ThingWorx and KB systems;
+ Current or prior technical troubleshooting acumen for Bayer suite of products;
+ Software knowledge and troubleshooting capabilities; including Certegra.
Employees can expect to be paid a salary between $67,341.00 to $101,011.00. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc.
This salary range is merely an estimate and may vary based on an applicant's location, market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors.
This posting will be available for application until at least 9-2-25
YOUR APPLICATION
Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer.
To all recruitment agencies: Bayer does not accept unsolicited third party resumes.
Bayer is an Equal Opportunity Employer/Disabled/Veterans
Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.
Bayer is an E-Verify Employer.
Location: United States : Alabama : ANNISTON | United States : Alabama : Birmingham | United States : Alabama : Centre | United States : Alabama : DOTHAN | United States : Alabama : Huntsville | United States : Alabama : Loxley | United States : Alabama : Mobile | United States : Alabama : Montgomery | United States : Alabama : NORTHEAST | United States : Alabama : Piedmont | United States : Alabama : Residence Based | United States : Alabama : TUSCALOOSA | United States : Alaska : Anchorage | United States : Alaska : Residence Based | United States : Arizona : Casa Grande | United States : Arizona : Chandler | United States : Arizona : Eloy | United States : Arizona : Flagstaff | United States : Arizona : Glendale | United States : Arizona : Maricopa | United States : Arizona : Mesa | United States : Arizona : PHOENIX W | United States : Arizona : Peoria | United States : Arizona : Phoenix | United States : Arizona : Residence Based | United States : Arizona : Tucson | United States : Arizona : Yuma | United States : Arkansas : Bentonville | United States : Arkansas : CONWAY | United States : Arkansas : DeWitt | United States : Arkansas : HOT SPRINGS | United States : Arkansas : Harrisburg | United States : Arkansas : Jonesboro | United States : Arkansas : Little Rock | United States : Arkansas : Marion | United States : Arkansas : North Little Rock | United States : Arkansas : Residence Based | United States : Arkansas : Rogers | United States : Arkansas : Stuttgart | United States : California : Acampo | United States : California : Anaheim | United States : California : Arroyo Grande | United States : California : Bakersfield | United States : California : Bell Gardens | United States : California : Berkeley | United States : California : Beverly Hills | United States : California : Burbank | United States : California : CORONA | United States : California : Canoga Park | United States : California : Coalinga | United States : California : Colusa | United States : California : Corona | United States : California : Davis | United States : California : El Centro | United States : California : Emeryville | United States : California : Escondido | United States : California : Esparto | United States : California : Fremont | United States : California : Fresno | United States : California : Hemet | United States : California : Huntington Beach | United States : California : Huron | United States : California : Indio | United States : California : Irvine | United States : California : Lancaster | United States : California : Long Beach | United States : California : Los Angeles | United States : California : Manteca | United States : California : Martinez | United States : California : Mcfarland | United States : California : Milpitas | United States : California : Modesto | United States : California : Mountain View | United States : California : North Hollywood | United States : California : Oakland | United States : California : Ontario | United States : California : Oxnard | United States : California : Palm Springs | United States : California : Pasadena | United States : California : Pomona | United States : California : Redding | United States : California : Redlands | United States : California : Residence Based | United States : California : Richmond | United States : California : Riverside | United States : California : Roseville | United States : California : SAN JOSE S | United States : California : SANTA BARBARA | United States : California : Sacramento | United States : California : Salinas | United States : California : San Bernardino | United States : California : San Diego | United States : California : San Francisco | United States : California : San Jose | United States : California : San Juan Bautista | United States : California : San Ramon | United States : California : Santa Ana | United States : California : Santa Clarita | United States : California : Santa Monica | United States : California : Santa Rosa | United States : California : Shafter | United States : California : Simi Valley | United States : California : Sunnyvale | United States : California : Visalia | United States : California : West Sacramento | United States : California : Whittier | United States : California : Williams | United States : California : Woodland | United States : California : Yorba Linda | United States : Colorado : Aurora | United States : Colorado : Boulder | United States : Colorado : Centennial | United States : Colorado : Colorado Springs | United States : Colorado : DENVER N | United States : Colorado : Denver | United States : Colorado : Englewood | United States : Colorado : Fort Collins | United States : Colorado : Lakewood | United States : Colorado : Littleton | United States : Colorado : Longmont | United States : Colorado : Residence Based | United States : Connecticut : Berlin | United States : Connecticut : Bristol | United States : Connecticut : HARTFORD S | United States : Connecticut : Hartford | United States : Connecticut : Mystic | United States : Connecticut : New Britain | United States : Connecticut : New Haven | United States : Connecticut : Residence Based | United States : Connecticut : STAMFORD | United States : Connecticut : Stamford | United States : Connecticut : Waterbury | United States : Connecticut : West Haven | United States : Delaware : Dover | United States : Delaware : NEWARK | United States : Delaware : Residence Based | United States : Delaware : Wilmington | United States : District of Columbia : Residence Based | United States : District of Columbia : Washington | United States : Florida : Boca Raton | United States : Florida : Boynton Beach | United States : Florida : Bradenton | United States : Florida : Cape Coral | United States : Florida : Clearwater | United States : Florida : Daytona Beach | United States : Florida : Deltona | United States : Florida : Destin | United States : Florida : FORT LAUDERDALE N | United States : Florida : Felda | United States : Florida : Fort Lauderdale | United States : Florida : Ft Myers | United States : Florida : Gainesville | United States : Florida : Hialeah | United States : Florida : Hollywood | United States : Florida : Homestead | United States : Florida : Jacksonville | United States : Florida : Kissimmee | United States : Florida : Labelle | United States : Florida : Lakeland | United States : Florida : MELBOURNE | United States : Florida : MIAMI S | United States : Florida : MIAMI W | United States : Florida : Miami | United States : Florida : Molino | United States : Florida : Naples | United States : Florida : New Port Richey | United States : Florida : Ocala | United States : Florida : Orange Park | United States : Florida : Orlando | United States : Florida : PORT CHARLOTTE | United States : Florida : Panama City | United States : Florida : Pensacola | United States : Florida : Plant City | United States : Florida : Port St Lucie | United States : Florida : Residence Based | United States : Florida : SPRING HILL | United States : Florida : Sarasota | United States : Florida : St Petersburg | United States : Florida : THE VILLAGES | United States : Florida : Tallahassee | United States : Florida : Tampa | United States : Florida : West Palm Beach | United States : Florida : Winter Haven | United States : Georgia : ALBANY | United States : Georgia : Alpharetta | United States : Georgia : Atlanta | United States : Georgia : Augusta | United States : Georgia : Cartersville | United States : Georgia : Chatsworth | United States : Georgia : Columbus | United States : Georgia : Dalton | United States : Georgia : Dawson | United States : Georgia : Duluth | United States : Georgia : Forest Park | United States : Georgia : Gainesville | United States : Georgia : Kennesaw | United States : Georgia : Lawrenceville | United States : Georgia : Leesburg | United States : Georgia : Macon | United States : Georgia : Marietta | United States : Georgia : McDonough | United States : Georgia : North Atlanta | United States : Georgia : Peachtree City | United States : Georgia : Residence Based | United States : Georgia : Rome | United States : Georgia : Roswell | United States : Georgia : Sandy Springs | United States : Georgia : Savannah | United States : Georgia : South Atlanta | United States : Georgia : Tifton | United States : Georgia : Tucker | United States : Georgia : VALDOSTA | United States : Georgia : Warner Robins | United States : Georgia : Woodbine | United States : Hawaii : Haleiwa | United States : Hawaii : Honolulu | United States : Hawaii : Kalaheo | United States : Hawaii : Kapolei | United States : Hawaii : Kaunakakai | United States : Hawaii : Kaunakakai- Molokai | United States : Hawaii : Kihei | United States : Hawaii : Kunia | United States : Hawaii : Lahaina | United States : Hawaii : Residence Based | United States : Idaho : Boise | United States : Idaho : Filer | United States : Idaho : Nampa | United States : Idaho : Parma | United States : Idaho : Payette | United States : Idaho : Residence Based | United States : Idaho : Soda Springs | United States : Idaho : Williamsburg | United States : Illinois : Ashton | United States : Illinois : Aurora | United States : Illinois : BELLEVILLE | United States : Illinois : Bloomington | United States : Illinois : Calumet City | United States : Illinois : Centralia | United States : Illinois : Champaign | United States : Illinois : Chicago | United States : Illinois : Collinsville | United States : Illinois : Dekalb | United States : Illinois : Dwight | United States : Illinois : Effingham | United States : Illinois : Elgin | United States : Illinois : Elk Grove Village | United States : Illinois : Fairmount | United States : Illinois : Farmer City | United States : Illinois : Geneseo | United States : Illinois : Illiopolis | United States : Illinois : Jerseyville | United States : Illinois : Joliet | United States : Illinois : Lexington | United States : Illinois : Mason City | United States : Illinois : Milford | United States : Illinois : Monmouth | United States : Illinois : Morton | United States : Illinois : Morton Grove | United States : Illinois : Moweaqua | United States : Illinois : Naperville | United States : Illinois : Niles | United States : Illinois : Oak Grove | United States : Illinois : Peoria | United States : Illinois : Pleasant Plains | United States : Illinois : ROCKFORD | United States : Illinois : Residence Based | United States : Illinois : Rolling Meadows | United States : Illinois : Savoy | United States : Illinois : Skokie | United States : Illinois : Springfield | United States : Illinois : Stonington | United States : Illinois : Thomasboro | United States : Illinois : Tremont | United States : Illinois : Tuscola | United States : Illinois : Ursa | United States : Illinois : Waterman | United States : Illinois : White Heath | United States : Indiana : Brazil | United States : Indiana : CORYDON | United States : Indiana : Carmel | United States : Indiana : Cicero | United States : Indiana : Crawfordsville | United States : Indiana : Edison Lakes | United States : Indiana : Elkhart | United States : Indiana : Evansville | United States : Indiana : Fort Wayne | United States : Indiana : Franklin | United States : Indiana : GREENFIELD | United States : Indiana : Gary | United States : Indiana : Greensburg | United States : Indiana : Indianapolis | United States : Indiana : Kentland | United States : Indiana : Lafayette | United States : Indiana : Lebanon | United States : Indiana : Mishawaka | United States : Indiana : Monticello | United States : Indiana : New Castle | United States : Indiana : Oxford | United States : Indiana : Remington | United States : Indiana : Rensselaer | United States : Indiana : Residence Based | United States : Indiana : Reynolds | United States : Indiana : SOUTH BEND S | United States : Indiana : Tipton | United States : Indiana : Washington | United States : Indiana : West Lafayette | United States : Indiana : Whitestown | United States : Indiana : Windfall | United States : Iowa : AMES | United States : Iowa : Anamosa | United States : Iowa : Ankeny | United States : Iowa : Aplington | United States : Iowa : Atlantic | United States : Iowa : Beaman | United States : Iowa : Boone | United States : Iowa : Carroll | United States : Iowa : Cedar Falls | United States : Iowa : Cedar Rapids | United States : Iowa : Clarion | United States : Iowa : Davenport | United States : Iowa : Des Moines | United States : Iowa : Dyke | United States : Iowa : Earlham | United States : Iowa : Grinnell | United States : Iowa : Harcourt | United States : Iowa : Harlan | United States : Iowa : Humboldt | United States : Iowa : Huxley | United States : Iowa : Independence | United States : Iowa : Muscatine | United States : Iowa : North Liberty | United States : Iowa : Oelwein | United States : Iowa : Pella | United States : Iowa : Perry | United States : Iowa : Residence Based | United States : Iowa : SIOUX CITY | United States : Iowa : Spencer | United States : Iowa : Storm Lake | United States : Iowa : Urbandale | United States : Iowa : Williamsburg | United States : Kansas : Colwich | United States : Kansas : KANSAS CITY N | United States : Kansas : Kansas City | United States : Kansas : Kismet | United States : Kansas : Manhattan | United States : Kansas : Mt. Hope | United States : Kansas : Overland Park | United States : Kansas : Plains | United States : Kansas : Residence Based | United States : Kansas : Shawnee Mission | United States : Kansas : Stilwell | United States : Kansas : Topeka | United States : Kansas : Ulysses | United States : Kansas : WICHITA E | United States : Kansas : Wichita | United States : Kentucky : ASHLAND | United States : Kentucky : ELIZABETHTOWN | United States : Kentucky : LEXINGTON E | United States : Kentucky : Lexington | United States : Kentucky : Louisville | United States : Kentucky : Owensboro | United States : Kentucky : Residence Based | United States : Kentucky : Richmond | United States : Kentucky : SOMERSET | United States : Louisiana : ALEXANDRIA | United States : Louisiana : Baton Rouge | United States : Louisiana : LAKE CHARLES | United States : Louisiana : Lafayette | United States : Louisiana : Luling | United States : Louisiana : MONROE | United States : Louisiana : Marrero | United States : Louisiana : NEW ORLEANS E | United States : Louisiana : NORTHSHORE | United States : Louisiana : New Orleans | United States : Louisiana : Residence Based | United States : Louisiana : Shreveport | United States : Maine : Augusta | United States : Maine : Bangor | United States : Maine : Portland | United States : Maine : Residence Based | United States : Maryland : BALTIMORE | United States : Maryland : Baltimore | United States : Maryland : College Park | United States : Maryland : Columbia | United States : Maryland : Frederick | United States : Maryland : Gaithersburg | United States : Maryland : Galena | United States : Maryland : Glen Burnie | United States : Maryland : HYATTSVILLE | United States : Maryland : Laurel | United States : Maryland : Residence Based | United States : Maryland : SALISBURY | United States : Maryland : Silver Spring | United States : Maryland : Towson | United States : Maryland : Waldorf | United States : Massachusetts : Boston | United States : Massachusetts : Bridgewater | United States : Massachusetts : Cambridge | United States : Massachusetts : Framingham | United States : Massachusetts : NORTHBOROUGH | United States : Massachusetts : New Bedford | United States : Massachusetts : Norwood | United States : Massachusetts : Reading | United States : Massachusetts : Residence Based | United States : Massachusetts : SPRINGFIELD N | United States : Massachusetts : Sheffield | United States : Massachusetts : Shrewsbury | United States : Massachusetts : South Deerfield | United States : Massachusetts : Springfield | United States : Massachusetts : WORCESTER | United States : Massachusetts : Worcester | United States : Michigan : Ann Arbor | United States : Michigan : Auburn Hills | United States : Michigan : BAY CITY | United States : Michigan : Clinton Twp | United States : Michigan : Constantine | United States : Michigan : Dearborn | United States : Michigan : Detroit | United States : Michigan : Farmington | United States : Michigan : Flint | United States : Michigan : GRAND RAPIDS E | United States : Michigan : Grand Rapids | United States : Michigan : Holland | United States : Michigan : KALAMAZOO SOUTH | United States : Michigan : Kalamazoo | United States : Michigan : Lansing | United States : Michigan : Madison Heights | United States : Michigan : Marquette | United States : Michigan : Mason | United States : Michigan : Muskegon | United States : Michigan : North Detroit | United States : Michigan : ROCHESTER | United States : Michigan : Residence Based | United States : Michigan : Richland | United States : Michigan : Saginaw | United States : Michigan : South Bend | United States : Michigan : South Detroit | United States : Michigan : TRAVERSE CITY | United States : Michigan : Ypsilanti | United States : Minnesota : Blaine | United States : Minnesota : Bloomington | United States : Minnesota : Chanhassen | United States : Minnesota : Chaska | United States : Minnesota : Dassel | United States : Minnesota : Duluth | United States : Minnesota : EAGAN SW, MN SPECIALTY | United States : Minnesota : Eagan | United States : Minnesota : Eden Prairie | United States : Minnesota : Edina | United States : Minnesota : Glyndon | United States : Minnesota : Hutchinson | United States : Minnesota : Leland | United States : Minnesota : MANKATO | United States : Minnesota : Mankato | United States : Minnesota : Mapleton | United States : Minnesota : Minneapolis | United States : Minnesota : Olivia | United States : Minnesota : Owatonna | United States : Minnesota : Redwood Falls | United States : Minnesota : Residence Based | United States : Minnesota : Rochester | United States : Minnesota : Sabin | United States : Minnesota : Shakopee | United States : Minnesota : St Paul | United States : Minnesota : Stanton | United States : Minnesota : Stoneville | United States : Mississippi : Biloxi | United States : Mississippi : Columbus | United States : Mississippi : Flora | United States : Mississippi : Gulfport | United States : Mississippi : HATTIESBURG | United States : Mississippi : Hollandale | United States : Mississippi : Indianola | United States : Mississippi : JACKSON EAST | United States : Mississippi : Jackson | United States : Mississippi : Leland | United States : Mississippi : Olive Branch | United States : Mississippi : Residence Based | United States : Mississippi : Scott | United States : Mississippi : Southaven | United States : Mississippi : Stoneville | United States : Mississippi : Tupelo | United States : Mississippi : Winterville | United States : Missouri : Brookfield | United States : Missouri : CAPE GIRARDEAU | United States : Missouri : COLUMBIA | United States : Missouri : Chesterfield | United States : Missouri : Creve Coeur | United States : Missouri : Hazelwood | United States : Missouri : Joplin | United States : Missouri : Kansas City | United States : Missouri : Liberty | United States : Missouri : Marshall | United States : Missouri : Matthews | United States : Missouri : New Haven | United States : Missouri : Owensville | United States : Missouri : Residence Based | United States : Missouri : SAINT CHARLES | United States : Missouri : SPRINGFIELD E | United States : Missouri : Saint Joseph | United States : Missouri : Sikeston | United States : Missouri : Springfield | United States : Missouri : St. Charles | United States : Missouri : St. Louis | United States : Montana : Billings | United States : Montana : Bozeman | United States : Montana : Great Falls | United States : Montana : Residence Based | United States : Nebraska : Beaver Crossing | United States : Nebraska : Blair | United States : Nebraska : Fontenelle | United States : Nebraska : Gothenburg | United States : Nebraska : Grand Island | United States : Nebraska : Hastings | United States : Nebraska : Henderson | United States : Nebraska : Kearney | United States : Nebraska : Lincoln | United States : Nebraska : North Bend | United States : Nebraska : Omaha | United States : Nebraska : Residence Based | United States : Nebraska : Stromsburg | United States : Nebraska : Waco | United States : Nebraska : York | United States : Nevada : Carson City | United States : Nevada : LAS VEGAS N | United States : Nevada : Las Vegas | United States : Nevada : Reno | United States : Nevada : Residence Based | United States : New Hampshire : Hanover | United States : New Hampshire : MANCHESTER | United States : New Hampshire : Manchester | United States : New Hampshire : Nashua | United States : New Hampshire : Portsmouth | United States : New Jersey : Cedar Knolls | United States : New Jersey : Cherry Hill | United States : New Jersey : Edison | United States : New Jersey : Egg Harbor Twp | United States : New Jersey : FREEHOLD | United States : New Jersey : Fairfield | United States : New Jersey : Jersey City | United States : New Jersey : Lakewood | United States : New Jersey : Montville | United States : New Jersey : Morristown | United States : New Jersey : Newark | United States : New Jersey : Old Bridge | United States : New Jersey : Parsippany | United States : New Jersey : Paterson | United States : New Jersey : Residence Based | United States : New Jersey : Toms River | United States : New Jersey : Trenton | United States : New Jersey : Vineland | United States : New Jersey : Wayne | United States : New Jersey : Whippany | United States : New Mexico : Albuquerque | United States : New Mexico : Berino | United States : New Mexico : Las Cruces | United States : New Mexico : Residence Based | United States : New York : Albany | United States : New York : BUFFALO S | United States : New York : Bronx | United States : New York : Brooklyn | United States : New York : Buffalo | United States : New York : Canandiagua | United States : New York : Commack | United States : New York : Garden City | United States : New York : HEMPSTEAD | United States : New York : JAMAICA | United States : New York : LIVERPOOL | United States : New York : Long Island | United States : New York : Manhattan | United States : New York : Newburgh | United States : New York : Poughkeepsie | United States : New York : Queens | United States : New York : Residence Based | United States : New York : Rochester | United States : New York : SARATOGA SPRINGS | United States : New York : SCHENECTADY | United States : New York : SPRING VALLEY | United States : New York : SYRACUSE S | United States : New York : Schenectady | United States : New York : Staten Island | United States : New York : Syracuse | United States : New York : Tarrytown | United States : New York : UTICA | United States : New York : WEBSTER | United States : New York : White Plains | United States : North Carolina : Asheville | United States : North Carolina : Cary | United States : North Carolina : Chapel Hill | United States : North Carolina : Charlotte | United States : North Carolina : Clayton | United States : North Carolina : DURHAM | United States : North Carolina : DURHAM | United States : North Carolina : Durham | United States : North Carolina : Fayetteville | United States : North Carolina : Gastonia | United States : North Carolina : Greensboro | United States : North Carolina : Greenville | United States : North Carolina : Hickory | United States : North Carolina : Kannapolis | United States : North Carolina : Matthews | United States : North Carolina : Morrisville | United States : North Carolina : Mount Olive | United States : North Carolina : Mt Olive | United States : North Carolina : Pikeville | United States : North Carolina : Raleigh | United States : North Carolina : Research Triangle Park | United States : North Carolina : Residence Based | United States : North Carolina : Rocky Mount | United States : North Carolina : Statesville | United States : North Carolina : Wilmington | United States : North Carolina : Wilson | United States : North Carolina : Winston-Salem | United States : North Dakota : Bismark | United States : North Dakota : Fargo | United States : North Dakota : Grand Fords | United States : North Dakota : Minot | United States : North Dakota : Residence Based | United States : North Dakota : West Fargo | United States : Ohio : AKRON E | United States : Ohio : Akron | United States : Ohio : CANTON | United States : Ohio : CINCINNATI S | United States : Ohio : COLUMBUS S | United States : Ohio : COLUMBUS W | United States : Ohio : Cincinnati | United States : Ohio : Cleveland | United States : Ohio : Columbus | United States : Ohio : DAYTON N | United States : Ohio : Dayton | United States : Ohio : Deshler | United States : Ohio : Findlay | United States : Ohio : Greenville | United States : Ohio : Hamilton | United States : Ohio : Hebron | United States : Ohio : LIMA | United States : Ohio : Lebanon | United States : Ohio : London | United States : Ohio : Lorain | United States : Ohio : MASON | United States : Ohio : Manfields | United States : Ohio : Marion | United States : Ohio : Mentor | United States : Ohio : Residence Based | United States : Ohio : Reynoldsburg | United States : Ohio : St Marys | United States : Ohio : Toledo | United States : Ohio : Troy | United States : Ohio : Washington Courthouse | United States : Ohio : Zanesville | United States : Oklahoma : LAWTON | United States : Oklahoma : Oklahoma City | United States : Oklahoma : Residence Based | United States : Oklahoma : Tulsa | United States : Oklahoma : Turpin | United States : Oklahoma : Yukon | United States : Oregon : Brooks | United States : Oregon : Eugene | United States : Oregon : PORTLAND NORTH | United States : Oregon : Portland | United States : Oregon : ROGUE VALLEY | United States : Oregon : Residence Based | United States : Oregon : Salem | United States : Oregon : WILLAMETTE VALLEY | United States : Oregon : Wilsonville | United States : Pennsylvania : Allentown | United States : Pennsylvania : Bensalem | United States : Pennsylvania : Bethlehem | United States : Pennsylvania : Butler | United States : Pennsylvania : CARLISLE | United States : Pennsylvania : Drexel Hill | United States : Pennsylvania : ERIE | United States : Pennsylvania : Greensburg | United States : Pennsylvania : Harrisburg | United States : Pennsylvania : Indianola | United States : Pennsylvania : Johnstown | United States : Pennsylvania : LANCASTER | United States : Pennsylvania : Lancaster | United States : Pennsylvania : Lawrence | United States : Pennsylvania : Levittown PA | United States : Pennsylvania : Manchester | United States : Pennsylvania : Manheim | United States : Pennsylvania : Myerstown | United States : Pennsylvania : Norristown | United States : Pennsylvania : PHILADELPHIA E | United States : Pennsylvania : PITTSBURGH NE | United States : Pennsylvania : Philadelphia | United States : Pennsylvania : Pittsburgh | United States : Pennsylvania : Pittsburgh Heilman | United States : Pennsylvania : Pottstown | United States : Pennsylvania : Reading | United States : Pennsylvania : Residence Based | United States : Pennsylvania : Saxonburg | United States : Pennsylvania : Scranton | United States : Pennsylvania : State College , Williamsport | United States : Pennsylvania : WILKES BARRE | United States : Pennsylvania : Warrendale | United States : Pennsylvania : West Chester | United States : Pennsylvania : Wilkes Barre | United States : Pennsylvania : York | United States : Pennsylvania : Youngstown | United States : Puerto Rico : Caguas | United States : Puerto Rico : Dorado | United States : Puerto Rico : Guanica | United States : Puerto Rico : Guaynabo | United States : Puerto Rico : Isabela | United States : Puerto Rico : Juana Diaz | United States : Puerto Rico : PUERTO RICO W HYBRID | United States : Puerto Rico : Residence Based | United States : Puerto Rico : Residence Based | United States : Puerto Rico : Sabana Grande | United States : Puerto Rico : San Juan | United States : Puerto Rico : Santa Isabel | United States : Puerto Rico : Yauco | United States : Residence Based : Residence Based | United States : Rhode Island : Cumberland | United States : Rhode Island : Providence | United States : Rhode Island : Residence Based | United States : Rhode Island : Woonsocket | United States : South Carolina : CHARLESTON NORTH | United States : South Carolina : COLUMBIA WEST | United States : South Carolina : Charleston | United States : South Carolina : Columbia | United States : South Carolina : FLORENCE | United States : South Carolina : Greenville | United States : South Carolina : Greenwood | United States : South Carolina : Hartsville | United States : South Carolina : Myrtle Beach | United States : South Carolina : Residence Based | United States : South Carolina : Spartanburg | United States : South Carolina : Summerville | United States : South Dakota : Aberdeen | United States : South Dakota : Brandon | United States : South Dakota : Harrisburg | United States : South Dakota : Pierre | United States : South Dakota : Rapid City | United States : South Dakota : Residence Based | United States : South Dakota : Sioux Falls | United States : South Dakota : Tea | United States : Tennessee : Brentwood | United States : Tennessee : CLARKSVILLE | United States : Tennessee : Charleston | United States : Tennessee : Chattanooga | United States : Tennessee : Cleveland | United States : Tennessee : Collierville | United States : Tennessee : Cordova | United States : Tennessee : Franklin | United States : Tennessee : Germantown | United States : Tennessee : Hendersonville | United States : Tennessee : Jackson | United States : Tennessee : Johnson City | United States : Tennessee : KNOXVILLE W | United States : Tennessee : Kingsport | United States : Tennessee : Knoxville | United States : Tennessee : Memphis | United States : Tennessee : Murfreesboro | United States : Tennessee : Nashville | United States : Tennessee : Residence Based | United States : Tennessee : Union City | United States : Texas : AMARILLO | United States : Texas : Aiken | United States : Texas : Amarillo | United States : Texas : Arlington | United States : Texas : Austin | United States : Texas : Baytown | United States : Texas : Beaumont | United States : Texas : Big Spring | United States : Texas : Bishop | United States : Texas : Cedar Hill | United States : Texas : Channelview | United States : Texas : College Station | United States : Texas : Corpus Christi | United States : Texas : Dallas | United States : Texas : Denton | United States : Texas : Donna | United States : Texas : Dumas | United States : Texas : El Campo | United States : Texas : El Paso | United States : Texas : Fort Worth | United States : Texas : Friendswood | United States : Texas : Frisco | United States : Texas : Georgetown Temple | United States : Texas : Hale Center | United States : Texas : Haskell | United States : Texas : Houston | United States : Texas : Idalou | United States : Texas : Irving | United States : Texas : KILLEEN | United States : Texas : Laredo | United States : Texas : Littlefield | United States : Texas : Lockhart | United States : Texas : Longview | United States : Texas : Lubbock | United States : Texas : Mansfield | United States : Texas : McAllen | United States : Texas : New Braunfels | United States : Texas : ODESSA | United States : Texas : Pasadena | United States : Texas : Pharr | United States : Texas : Plainview | United States : Texas : Plano | United States : Texas : Residence Based | United States : Texas : SAN ANTONIO W | United States : Texas : San Antonio | United States : Texas : Spring | United States : Texas : Sugarland | United States : Texas : TEXARKANA | United States : Texas : Tomball | United States : Texas : VALLEY NORTH | United States : Texas : VICTORIA | United States : Texas : WICHITA FALLS | United States : Texas : Weslaco | United States : Utah : Clearfield | United States : Utah : Layton | United States : Utah : Ogden | United States : Utah : Residence Based | United States : Utah : Salt Lake City | United States : Utah : Sandy | United States : Vermont : Burlington | United States : Vermont : Residence Based | United States : Vermont : Rutland | United States : Virginia : Arlington | United States : Virginia : CHARLOTTESVILLE | United States : Virginia : Chantilly | United States : Virginia : Charlottesville | United States : Virginia : Chesterfield | United States : Virginia : Fairfax | United States : Virginia : Fredericksburg | United States : Virginia : Hampton | United States : Virginia : Lynchburg | United States : Virginia : Norfolk | United States : Virginia : Residence Based | United States : Virginia : Richmond | United States : Virginia : Roanoke | United States : Virginia : Virginia Beach | United States : Virginia : WOODBRIDGE | United States : Washington : Bothell | United States : Washington : Bremerton | United States : Washington : Issaquah | United States : Washington : Kennewick | United States : Washington : Laconner | United States : Washington : Lynnwood | United States : Washington : Othello | United States : Washington : Residence Based | United States : Washington : SEATTLE N | United States : Washington : SeaTac | United States : Washington : Seattle | United States : Washington : Spokane | United States : Washington : Tacoma | United States : Washington : Warden | United States : West Virginia : Charleston | United States : West Virginia : HUNTINGTON | United States : West Virginia : Institute | United States : West Virginia : MARTINSBURG | United States : West Virginia : MORGANTOWN | United States : West Virginia : New Martinsville | United States : West Virginia : PARKERSBURG | United States : West Virginia : Residence Based | United States : West Virginia : South Charleston | United States : West Virginia : Weirton | United States : Wisconsin : Appleton | United States : Wisconsin : Arlington | United States : Wisconsin : Deforest | United States : Wisconsin : Green Bay | United States : Wisconsin : Janesville | United States : Wisconsin : Livingston | United States : Wisconsin : Madison | United States : Wisconsin : Middleton | United States : Wisconsin : Milwaukee | United States : Wisconsin : Randolph | United States : Wisconsin : Residence Based | United States : Wisconsin : Sussex | United States : Wyoming : Cheyenne | United States : Wyoming : Residence Based
Division: Pharmaceuticals
Reference Code:
Contact Us
Email:
View Now
9