42,704 IT Support Professionals jobs in the United States

Job Description:

This position supports a department or function by performing assigned tasks or assisting with assigned projects, allowing the intern to gain an understanding of the business function.

They learn to deploy, support, maintain and troubleshoot computers and other devices. This position allows the incumbent the ability to gain a subset of the total knowledge required within the support specialty area. Requires additional support and/or training to become fully proficient. This position is overseen by higher lever technical contributors such as the associate, staff, senior, and consultant professionals.

Essential Functions

• Under the direction of team members, they learn to resolve minor computer issues.

• Adequately documents notes and resolution to issues in ITIL ticketing system.

• Updates support staff regularly on the status of projects, incidents, service requests.

• Responds to messages according to priority schedule.

• Under the direction of team members, they learn to support new and existing systems while keeping abreast of technology changes.

• Under the direction of team members, implements enterprise defined security policies (hardware and software).

• Works with team members to identify solutions and perform tasks that accomplish individual and team goals.

• Gains knowledge of the department's / facility's functions.

• Under the direction of team members, the CFS Intern is involved in a variety of projects that support the needs of the department / facility.

• Performs other duties as assigned.

Skills

• Demonstrated knowledge of basic computer hardware (pc, mouse, monitor, keyboard).

• Strong written and oral communication skills and the ability to present ideas in user-friendly language.

• Self-motivated and directed with the ability to effectively prioritize and execute tasks in a high-pressure environment.

• Strong customer service orientation with keen attention to detail.

Qualifications

• High School Diploma or equivalent required.

• Strong research, organizational and analytical skills as well as the ability to teach users.

• Demonstrated ability to solve problems in a graceful and sensitive manner.

• Ability to successfully function in a fast paced, service-oriented environment.

• Experience using word processing, spreadsheet, database, internet and e-mail and scheduling applications.

• Experience in a role requiring effective verbal, written and interpersonal communication skills.

Preferred:

• Students in Information Systems or related field and/or equivalent work experience.

Physical Requirements:

Physical Requirements

• Interact with others requiring the employee to verbally communicate as well as hear and understand spoken information, and identify volume, tone, and quality of telecom signals.

• Support the weight of IT equipment while transporting it. Push or pull portable equipment, including heavy items.

• Ascend and descend stairs or ladders to service IT equipment needs.

• Move around on hands and knees. Lower body by bending at the hips and the knees or to place body weight on one or both knees.

• Raise or lower an object from one level to another.

• Operate IT equipment, tools, and computers requiring the ability to move fingers and hands.

• See and read computer monitors and documents.

• Transport oneself from place to place.

Location:

Cottonwood Medical Clinic, Intermountain Health Park City Hospital

Work City:

Murray

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$17.42 - $24.38

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here ( .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

• Replacing faulty or damaged Equipment Components, such as hard drives, power supplies, or network cards;
• Knowledge in Performing basic troubleshooting steps such as power cycling Devices or checking physical connections;
• Experience in Performing physical maintenance tasks such as rack and stack operations, Equipment label
• Handling the installation, replacement or removal of Equipment Components, including servers, switches, routers, security and other network Devices.
• Strong communication skills inlcuding customer communciation
• Experience in Performing on-site troubleshooting tasks, such as verifying power and network Connectivity, checking indicator lights or physically inspecting Devices

Job Description

Summary/Scope of Work:

Provide technical support for computer and communications systems, ensuring they operate smoothly and reliably.

Job Description:

The Systems Support Specialist will provide technical assistance and support to end-users for computer systems, hardware, software, and network issues. This role is responsible for the installation, configuration, and maintenance of technology, as well as resolving technical problems in a timely manner. The ideal candidate will have strong problem-solving and communication skills, with a focus on delivering excellent customer service.

Duties and Responsibilities:

• Provide first-line technical support via phone, email, or ticketing system for all hardware and software issues.
• Troubleshoot and diagnose problems with desktops, laptops, servers, printers, and other peripherals.
• Install, configure, and upgrade software, operating systems, and other applications.
• Manage user accounts, including provisioning, access permissions, and password resets.
• Assist with network troubleshooting and ensure connectivity is stable and secure.
• Maintain accurate and detailed documentation of all support requests, resolutions, and system configurations.
• Train new and existing users on IT systems and best practices.
• Collaborate with other IT teams and external vendors to resolve more complex issues.
• Participate in special projects and initiatives, such as system deployments and upgrades.

Minimum Requirements:

• US Citizenship
• Prior experience in IT support or help desk role
• Experience with help desk ticketing systems
• Familiarity with network concepts and troubleshooting and remote desktop tools for providing support
• Ability to lift 50 pounds, bend, stoop, crawl, stand, pull and reach

Required Education

• High school diploma or equivalent
• A+ Certification from CompTIA

Desired Qualifications and Skills

• Associate or BA in Computer science, engineering or a related discipline
• Able to operate various operating systems, such as windows, Unix or macOS
• Background in or working knowledge of the Military
• Operations, Training Development, Doctrine Development, or Combat Development

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be
construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed, and perform special projects as assigned.

OT Training Solutions, LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.

System Support Analyst needs 1-3 years of experience, degree in Information Technology, Computer Science, or a related field and experience in service management within regulated or enterprise environments

System Support Analyst requires:

Familiarity with CAPA processes, access control, and change management. Knowledge of validation documentation practices and audit requirements.

Proficiency in Jira or similar task management tools.

Strong analytical skills and experience with metric reporting tools.

Excellent communication and coordination abilities.

Ability to work independently and collaboratively across technical and operational teams.

System Support Analyst duties:

Manage service operations that support digital health software and data systems.

Monitor and complete CAPA (Corrective and Preventive Action) items, coordinating access management and account secret rotations, supporting operational needs, initiating change requests, generating usage and change metrics, and maintaining validation documentation.

Utilize Jira tools to track tasks, , ensure requirements, tasks are accurately captures, and use ServiceNow to capture and timely resolution of service-related issues.

Generate and analyze usage and change metrics to support service performance and reporting.

Use Jira /ServiceNow tools to manage service tasks, track CAPA progress, and coordinate change requests.

Collaborate with internal teams to support compliance, security, and continuous improvement initiatives.

About Us:

Join Emery Sapp & Sons as a Vista Systems Support Specialist

Emery Sapp & Sons is a 100% employee-owned construction firm where every team member plays a vital role in our shared success. We take pride in fostering a collaborative, innovative, and inclusive workplace. We’re currently seeking a knowledgeable and proactive Vista Systems Support Specialist to join our team and help elevate our ERP capabilities.

Your Impact:

In this role, you’ll hit the ground running—leveraging your existing expertise in Viewpoint Vista to provide hands-on support, training, and system enhancements. You’ll work closely with our Systems Admins and external consultants to ensure our ERP system is optimized for performance, usability, and scalability.

Key Responsibilities:

· Provide expert-level support for Viewpoint Vista, resolving user issues and managing support tickets efficiently.

· Assist with system administration tasks, including user setup, permissions, and configuration.

· Collaborate on ERP-related projects such as upgrades, data migrations, implementations, and integrations.

· Ensure data integrity, security, and compliance with company standards.

· Document and troubleshoot issues related to the ERP system.

· Maintain and improve ERP-related policies, procedures, and documentation.

· Deliver user training and create support materials for various applications.

· Manage change control and release processes for ERP updates.

· Liaise with vendors to resolve issues and explore product enhancements.

· Be a subject matter expert (SME) across multiple Vista modules and interfaces.

· Conduct system testing, document findings, and recommend improvements.

What You Bring:

· 2+ years of hands-on experience with Viewpoint Vista ERP—you know the system and can dive right in.

· Strong technical troubleshooting skills and a proactive approach to problem-solving.

· Experience with Crystal Reports is preferred.

· Excellent communication skills—able to translate technical concepts for non-technical users.

· Ability to understand business processes and align ERP functionality with operational needs.

· Proficiency in Microsoft Excel and other relevant tools.

· Solid organizational and time-management skills.

· General understanding of construction accounting principles.

· Experience with Power BI, SSRS, Spreadsheet Server, and/or SQL is a bonus.

Why Emery Sapp & Sons: Join our team at Emery Sapp & Sons, where your role as a Vista Systems Support Specialist will be integral to the success of our ERP system. Enjoy competitive compensation, a supportive work environment, and opportunities for professional growth. Be part of a company where your efforts directly impact its prosperity.

Company Values: Learn more about our commitment to excellence at

100% EMPLOYEE-OWNED Being an employee-owned firm is at the core of our company identity. It shapes our values, our culture, and how we serve our clients. As a 100% employee-owned company, every team member at ESS is a part-owner, ensuring that the hard work and dedication of our employees directly contribute to the success and profits of the company.

Are you an experienced Administrator, Senior System Support with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Administrator, Senior System Support to work at their company in Maple Grove, MN.

Primary Responsibilities/Accountabilities:

Install and configure EDI COTS products in the healthcare domain

Administer, maintain, and customise EDI COTS applications

Collaborate with:

• Industry partners to develop and refine FHIR interoperability standards
• Internal systems teams to implement real-world Proof of Concepts

Lead and participate in Scrum ceremonies

Represent the team in discussions with industry groups and standards bodies

Qualifications:

EDI & Interoperability Standards

• Strong experience with Healthcare Electronic Data Interchange (EDI) and interoperability standards
• Expertise in EDI formats such as:
• HL7, X12, and FHIR

System & Scripting Knowledge

• Proficient with Linux/Unix systems for installing and configuring EDI COTS products
• Scripting experience with: Windows Batch, PowerShell, Linux Shell Scripting, and Python

Security & Compliance

• Experience in managing and remediating security findings

Cloud

• AWS Cloud experience (bonus)

Project Methodology

• Familiarity with Agile/Scrum methodologies
• Experience running and participating in Scrum meetings

Looking for an Application Owner with:

• Strong domain expertise
• Proven leadership in EDI and interoperability

Preferred:

Deep knowledge of healthcare EDI interoperability standards (HL7, X12, FHIR)

Experience with:

• Product ownership of EDI COTS products in healthcare
• Customisation, installation, and maintenance of EDI COTS tools

Ability to:

• Gather requirements and communicate with customers and stakeholders
• Lead Proof of Concepts (PoCs) for FHIR-based interoperability use cases

Strong adaptability to:

• Changing assignments
• New technologies and standards

Effective team player:

• Works well with team dynamics, leveraging team strengths and weaknesses
• Ownership mindset
• Strong leadership and advocacy for interoperability standards

Excellent communication skills with:

• Technical teams
• Senior management
• External stakeholders and partners

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.

Job Description Summary:

Participates in the development, implementation and evaluation of community education programs for childbirth preparation, sibling education and women's health. Coordinates the planning, implementation and evaluation of special programs as required. Furthers own professional growth and education.

Responsibilities And Duties:

60%

Teaches/conducts community and patient education programs related to women's and child health. Assesses the participants skills and selects appropriate teaching methods and appropriate media to meet the participants needs. Prepares and presents education sessions and practical instruction using a variety of media. Uses adult learning principles in program development and presentations Consults with the leaders of Women's Health Services or a designee to develop additional programs and attends meetings to discuss program content, evaluations, and/or revisions as needed.

20%

Evaluates the effectiveness of the program via evaluation surveys and direct observation Submits program evaluations to be summarized and reviews summaries of programs for continuous improvement opportunities in modifications and/or additions to current program content and/or delivery.

15%

Maintains records of attendance, evaluations and other metrics of program participants. Notifies appropriate referral agencies of participants attendance as required. i.e., , WIC for Breast feeding program attendance e Prepares and or makes room arrangements, coordinates supplementary speakers, and handles other routine administrative responsibilities related to conducting education programs.

5%

Maintains knowledge of current nursing techniques and procedures, and current developments in training, continuing and in-service education by attending appropriate conferences and seminars, work experience, and reading of appropriate journals, books and other literature.

Minimum Qualifications:

Associate's Degree (Required)RN - Registered Nurse - Ohio Board of Nursing

Additional Job Description:

Current license as a Registered Nurse Work requires the ability to analyze and solve complex technical problems requiring the use of basic scientific, clinical or technical principles plus in depth Experienced-based knowledge. Work requires the communication skills necessary in order to serve as a spokesperson before professional or community groups and conduct formal classroom training programs. Work, which may include other duties, is performed according to existing procedures and instructions. Work requires the knowledge of theories, principles and concepts regarding the program content normally acquired thorough a nursing degree or related field and two to three years of previous Experience plus three to six months of time in the role.

Work Shift:

Variable

Scheduled Weekly Hours :

As Needed

Department

Dawson Supplemental Staff

Join us!

. if your passion is to work in a caring environment

. if you believe that learning is a life-long process

. if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment