Help Desk Service Coordinator

46992 Wabash, Indiana Midwest Eye Consultants

Posted 1 day ago

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Job Description

POSITION SUMMARY : The Help Desk Service Coordinator strives to ensure that patient care is supported by the most efficient and effective service delivery available through prioritizing service requests based on the severity of the issue, impact on patient care, and availability of service resources. Additionally, the Help Desk Service Coordinator ensures the maximum effectiveness of each service member by coordinating service schedules and supporting day-to-day operations.

REPORTS TO: IT Systems Manager

Wage Range: $17.00-$20.00 (based on knowledge, skills, and abilities)

Location: On-site Wabash, IN

ESSENTIAL RESPONSIBILITIES:
  • Evaluates service requests for Bridgeview Eye's Partners and assigns resources based on priority and age of request
  • Communicates with ticket and project contacts to clarify requests, schedule service activities, provide status updates, and verify issue resolution
  • Assists in maintaining technical staff service schedules
  • Escalates tickets to the Network Specialists, IT Manager, or external subject matter experts when indicated
  • Performs some configuration administration of the IT ticketing system and RMM tool, currently ConnectWise Manage and Automate (Moving to Ivanti Soon)
  • Assists in purchasing supplies / equipment and proactively maintains IT equipment inventory
  • Converts phone calls for service into tickets on behalf of the caller
  • Performs user access changes in identity management systems
  • Performs quality control analysis of service ticket documentation and returns incomplete service tickets to the technical staff for completion prior to closure
  • Other responsibilities as determined by the IT Manager
EDUCATION AND/OR EXPERIENCE :
  • High School graduate or general education degree (GED)
  • 1 year of experience in business communication such as email, call routing, or electronic customer service is preferred but not required
COMPETENCIES:
  • Excellent interpersonal, written, and verbal communication skills
  • Detail-oriented with good organizational skills
  • Ability to obtain knowledge and skill on the job or through educational courses
  • Remains calm, polite, professional, and courteous with people in high-pressure situations
  • Proactive, adaptable, with the ability to work under pressure to complete projects and meet deadlines in a fast-paced environment
  • Basic understanding of IT terminology
PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):
  • Physical Activity: Must be able to sit for prolonged periods (50% of the time), fingering, talking, hearing
  • Physical Requirements: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body
  • The worker is required to have close visual acuity to perform each activity of the position
PERSONAL DEVELOPMENT :
  • Staff members are required to meet training expectations within their initial 90-day probationary period. This training includes instructional sessions on computer hardware/software used within Bridgeview Eye Partners and other job-specific responsibilities.
  • The organization encourages employees to actively participate in IT educational opportunities provided, recommended, and sponsored by Bridgeview Eye Partners.


Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Lab Support Services Tech - Phlebotomy

46950 Lucerne, Indiana Parkview Health

Posted 2 days ago

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Summary Join Parkview Health Lab Team Eligible for $2000 Sign on Bonus! Due to the comprehensive training required for this role, seasonal or short-term employment is not offered. Lab Support Services Technician – Phlebotomy Performs blood collection on all patient populations and ages using a variety of procedures. Utilizes a positive patient identification device to monitor new orders and draws that are pending. Uses critical thinking skills/problem solving when identifying more difficult collections and alternative procedures to complete blood draws. Interacts with nursing staff, providers, other hospital staff, patients, family members and co-workers to meet the needs of the patient. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. Skills/Knowledge: 1)Ability to perform job duties and assigned tasks with accuracy, reliability and precision. 2) Ability to be organized to complete job duties and assigned tasks within expected timeframes. 3) Ability to compassionately and effectively interact with patients of diverse ages, backgrounds, values, beliefs and behaviors. Workflow Management Ability to appropriately respond to: 1) fluctuations in volume, 2) unexpected situations or problems such as equipment or IS failure, 3) shift-to-shift hand-offs, 4) STAT test orders, 5) specimen integrity issues that exceed threshold

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Lab Support Services Tech - Phlebotomy

46967 Onward, Indiana Parkview Health

Posted 2 days ago

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Job Description

Summary Join Parkview Health Lab Team Eligible for $2000 Sign on Bonus! Due to the comprehensive training required for this role, seasonal or short-term employment is not offered. Lab Support Services Technician – Phlebotomy Performs blood collection on all patient populations and ages using a variety of procedures. Utilizes a positive patient identification device to monitor new orders and draws that are pending. Uses critical thinking skills/problem solving when identifying more difficult collections and alternative procedures to complete blood draws. Interacts with nursing staff, providers, other hospital staff, patients, family members and co-workers to meet the needs of the patient. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. Skills/Knowledge: 1)Ability to perform job duties and assigned tasks with accuracy, reliability and precision. 2) Ability to be organized to complete job duties and assigned tasks within expected timeframes. 3) Ability to compassionately and effectively interact with patients of diverse ages, backgrounds, values, beliefs and behaviors. Workflow Management Ability to appropriately respond to: 1) fluctuations in volume, 2) unexpected situations or problems such as equipment or IS failure, 3) shift-to-shift hand-offs, 4) STAT test orders, 5) specimen integrity issues that exceed threshold

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Lab Support Services Tech - Phlebotomy

46994 Walton, Indiana Parkview Health

Posted 2 days ago

Job Viewed

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Job Description

Summary Join Parkview Health Lab Team Eligible for $2000 Sign on Bonus! Due to the comprehensive training required for this role, seasonal or short-term employment is not offered. Lab Support Services Technician – Phlebotomy Performs blood collection on all patient populations and ages using a variety of procedures. Utilizes a positive patient identification device to monitor new orders and draws that are pending. Uses critical thinking skills/problem solving when identifying more difficult collections and alternative procedures to complete blood draws. Interacts with nursing staff, providers, other hospital staff, patients, family members and co-workers to meet the needs of the patient. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. Skills/Knowledge: 1)Ability to perform job duties and assigned tasks with accuracy, reliability and precision. 2) Ability to be organized to complete job duties and assigned tasks within expected timeframes. 3) Ability to compassionately and effectively interact with patients of diverse ages, backgrounds, values, beliefs and behaviors. Workflow Management Ability to appropriately respond to: 1) fluctuations in volume, 2) unexpected situations or problems such as equipment or IS failure, 3) shift-to-shift hand-offs, 4) STAT test orders, 5) specimen integrity issues that exceed threshold

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Lab Support Services Tech - Phlebotomy

46961 New Waverly, Indiana Parkview Health

Posted 2 days ago

Job Viewed

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Job Description

Summary Join Parkview Health Lab Team Eligible for $2000 Sign on Bonus! Due to the comprehensive training required for this role, seasonal or short-term employment is not offered. Lab Support Services Technician – Phlebotomy Performs blood collection on all patient populations and ages using a variety of procedures. Utilizes a positive patient identification device to monitor new orders and draws that are pending. Uses critical thinking skills/problem solving when identifying more difficult collections and alternative procedures to complete blood draws. Interacts with nursing staff, providers, other hospital staff, patients, family members and co-workers to meet the needs of the patient. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. Skills/Knowledge: 1)Ability to perform job duties and assigned tasks with accuracy, reliability and precision. 2) Ability to be organized to complete job duties and assigned tasks within expected timeframes. 3) Ability to compassionately and effectively interact with patients of diverse ages, backgrounds, values, beliefs and behaviors. Workflow Management Ability to appropriately respond to: 1) fluctuations in volume, 2) unexpected situations or problems such as equipment or IS failure, 3) shift-to-shift hand-offs, 4) STAT test orders, 5) specimen integrity issues that exceed threshold

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CDL-A Dedicated Truck Driver - Sales Support

46903 Oakford, Indiana Schneider

Posted today

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Job Description

Job Description:

Dedicated Truck Driver - Sales Support

Average Pay: $1,310-$1,600 weekly

Home Time: Weekly

Experience: All CDL holders welcome!

Overview:

  • Transport dry van trailers loaded with vases and plastic containers.
  • Handle freight unloading using pallet jacks with a mix of 25% drop-and-hook deliveries.
  • Complete 1-3 loads per week, with multiple stop-offs to ensure efficient deliveries.
  • Drive primarily east of the Rocky Mountains.

Pay and Bonus Potential:

  • Earn mileage pay plus hourly pay while on duty but not driving.
  • Weekly performance-based pay incentives.
  • Receive paid orientation upon joining.
  • Enjoy paid time off after 6 months, plus 6 holidays each year.
  • Qualify for an annual bonus of up to 2% of your yearly gross pay.

Qualifications:

  • Valid Class A Commercial Driver's License (CDL) required.
  • Must reside within 150 miles of Kokomo, IN.
Interested in obtaining your CDL? Explore our company-funded CDL training programs or contact us for more information.

Additional Benefits:

  • Comprehensive medical, dental, and vision insurance.
  • 401(k) savings plan with company matching contributions.
  • Unlimited bonuses for employee referrals.
  • Credit for military experience and apprenticeship programs, along with more military benefits.
  • Access to top-tier equipment and technology designed for your comfort.
  • For a full list of driver benefits, please inquire.

Why Choose Schneider Dedicated Driving?

  • Satisfaction: Experience the pride of keeping customers' freight moving and contributing to their success.
  • Comprehensive Pay Packages: Your compensation reflects all aspects of your role, including potential for annual pay raises and performance bonuses.
  • Paid Orientation: All new drivers, whether experienced or not, will attend a paid orientation that covers everything you'll need to succeed.

At Schneider, we value our diverse workforce and are committed to treating everyone with dignity and respect. We believe that diversity enhances our innovation and success. All applicants have the right to request reasonable accommodations for the application and hiring process, as per the Americans with Disabilities Act (ADA).

Schneider participates in E-Verify to confirm the employment eligibility of all newly hired associates.

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