4,748 IT Support Technician jobs in the United States
Computer Support Technician
Posted 7 days ago
Job Viewed
Job Description
The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This is a unique role which offers opportunities for growth in different areas (networking, system administration, etc.) for motivated individuals. This position requires the ability to work flexible hours in support of the NOC in Chantilly, VA. Some travel should be expected from NOC to campus and other off-site locations.
Work Schedule is as follows:
Thursday: 06:00AM-02:30PM
Friday: 06:00AM-02:30PM
Saturday: 10AM-10:30PM
Sunday: 10AM-10:30PM
Primary Responsibilities
1) Performs the integration of new COTS/GOTS systems (network equipment, servers, workstations, etc) into the production environment, responsible for ensuring mission readiness.
2) Manages change controls for documentation within a configuration management database (CMDB) and performs corrective action on any discrepancies or findings.
3) Develops technical solutions and resolves complex user, computer, server, network, appliance, and application issues. Independently and consistently records, manages, and updates these solutions in a knowledge database and ticketing system.
4) Reviews data from a DoD Network Monitoring System. Reviews historical data and proactively audits systems to ensure they meet program requirements. Assesses risks and remediate incidents.
5) Once trained on the program specific equipment, the candidate will be relied on as an expert in their AOR, and will be expected to analyze issues, make remediation recommendations to management, and subsequently carry out those remediation processes.
Basic Qualifications
- Interim Top-Secret clearance is required with ability to obtain a Final Top Secret.
- Experienced with one or more of the following Windows Server administration tools: WSUS, Group Policy, Active Directory, RDP, etc.
- Must have 4+ years Windows 10/11 and Windows Server 2022 troubleshooting experience.
- Must have 2+ years PowerShell Scripts (Creating/Maintaining) experience.
- GOTS/COTS application, installation, configuration, and troubleshooting.
- Industrial computer and Dell systems installation, configuration, and troubleshooting.
- Tier 3 Help Desk support with some Tier 4 support (75% and 25% respectively).
- The candidate should be a proactive leader and team player with strong communication, management, analytical, and problem solving skills; proven ability to thrive in environments that constantly embraces new technology.
Preferred Qualifications
- Lifecycle management experience (PC Imaging & Disposition).
- Working knowledge of Network Monitoring tools such as OpManager, Solarwinds, PRTG.
- Workstation and Server RAID understanding.
- Experience with server administration and virtualization (Hyper-V preferred).
- Experience with automation tasks within a domain via PowerShell.
- Experience with management of Trellix ePolicy Orchestrator.
- Infrastructure equipment troubleshooting such as Tripplite or Eaton UPS', Fiber and/or Ethernet installation/termination, and electronic testing and metering equipment.
- Ticket tracking system experience (i.e. Remedy, ServiceNOW, SharePoint).
- Prior experience in a Network Operations Center environment.
- Cisco, Palo Alto and/or Juniper Tier 1 troubleshooting experience.
Come break things (in a good way). Then build them smarter.
We're the tech company everyone calls when things get weird. We don't wear capes (they're a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for "how it's always been done."
**Original Posting:**
October 2, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
Pay Range $63,700.00 - $115,150.00
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.
Personal Computer Support Technician

Posted 1 day ago
Job Viewed
Job Description
**Type of Requisition:** SCA
**Clearance Level Must Be Able to Obtain:** Secret
**Public Trust/Other Required:** NACLC (T3)
**Job Family:** SCA
**Skills:**
Computer Servers,Computer Systems,Networks,Telecommunications
**Certifications:**
Security+, CE - comp tia - comp tia
**Experience:**
3 + years of related experience
**US Citizenship Required:**
Yes
**Job Description:**
We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology.
GDIT is looking for **Personal Computer Support Technician Senior** at Elmendorf Air Force Base in Alaska.
**Principle Duties and Responsibilities:**
+ Operations and maintenance of communications/computer systems and networks.
+ Installs communications/computer systems in accordance with the respective installation spec.
+ Troubleshooting and support of communications systems/networks.
+ Working knowledge of Cisco system support/maintenance, VMware ESXi system support/maintenance, Active Directory, Windows Server 2019, HBSS, ACAS, SQL, SolarWinds, and Splunk preferred.
+ End-user support and training on communications systems/networks.
+ Administer network/cyber security policies and procedures.
+ Maintains current knowledge of relevant technology as assigned.
+ Participates in special projects as required.
+ Focused on identifying customer needs and maintaining customer satisfaction.
+ Perform assigned additional duties (Vehicle Monitor, Local Records Maintenance, Site Safety representative, etc.) if/when selected.
**Qualifications:**
+ Must have a current DoD 8140 IAT Level II certification (CompTia Security+CE)
+ Must have an active Secret Level security clearance
+ Must have HS diploma or GED with 3+ years of experience.
+ Must be onsite to Elmendorf Air Force Base in Alaska
**WHAT GDIT CAN OFFER YOU:**
+ Full-flex work week
+ 401K with company match
+ Internal mobility team dedicated to helping you own your career
+ Collaborative teams of highly motivated critical thinkers and innovators
+ Ability to make a real impact on the world around you
The likely hourly rate for this position is between $30.85 - $41.73. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at Opportunity Employer / Individuals with Disabilities / Protected Veterans
Personal Computer Support Technician
Posted 13 days ago
Job Viewed
Job Description
**Type of Requisition:** SCA
**Clearance Level Must Be Able to Obtain:** Top Secret
**Public Trust/Other Required:** None
**Job Family:** SCA
**Skills:**
Communication,Information Systems,Software Configurations,Ticketing Systems,Troubleshooting
**Experience:**
4 + years of related experience
**US Citizenship Required:**
Yes
**Job Description:**
Support and supervise end-to-end IT projects, including planning, execution, and reporting of asset moves and updates across sites. Contributes to the completion of specific programs and projects. This role requires strong technical skills, leadership ability, and familiarity with government protocols and regulations around IT asset management.
**Key Responsibilities**
+ Provides technical solutions to a wide range of difficult problems.
+ Provides installation of and troubleshooting support for systems applications and related peripheral hardware
+ Coordinate with cross-functional teams to ensure asset readiness, including software configuration, testing, and deployment.
+ Provide direction to teams responsible for physical movement, setup, and installation of IT equipment at designated locations.
+ Deploys a wide variety of new hardware, software, and the upgrade of existing installations
+ Prepares and maintains a wide range of documentation for processes and procedures related to computer systems and operations
+ Ensure all activities comply with government regulations, cybersecurity protocols, and client-specific guidelines.
+ Provide reports on asset disposition, refresh status, project challenges, and resolutions to senior management.
+ Assist the IT Refresh & Move Manager in coordinating and training a team of technicians and subcontractors for asset handling, moves, and refresh projects.
+ Act as a liaison between project teams, government clients, and other stakeholders to ensure alignment on project goals and timelines.
+ Update and maintain accurate records within the ServiceNow ticketing system, documenting asset disposition, refresh activities, and project milestones.
+ Track and resolve IT asset-related tickets, ensuring timely communication and updates for stakeholders.
**Key Competencies**
+ Attention to Detail: Ensures all asset activities are accurately documented and compliance is strictly followed.
+ Problem-Solving: Proactively addresses challenges, identifying effective solutions to avoid project delays.
+ Collaboration: Works well in cross-functional teams and builds strong relationships with internal and external stakeholders.
+ Time Management: Ability to prioritize and manage multiple tasks efficiently to meet project timelines.
**Qualifications**
+ **Education** : HS/GED
+ **Experience** : 2+ years of IT systems experience
+ **Clearance** : Must be able to obtain and maintain
The likely hourly rate for this position is between $34.00 - $46.00. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at Opportunity Employer / Individuals with Disabilities / Protected Veterans
Computer Support Technician I
Posted today
Job Viewed
Job Description
Job Description
Description:
Centex Technologies is seeking a Computer Support Technician to join our Wright Patterson Air Force Base Team. The candidate must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.
This technician will be working directly with other Service Technicians to provide primary, secondary and/or advanced support to Air Force personnel.
May be tasked with maintaining computer systems, troubleshooting errors, maintaining internet connectivity, running diagnostic tests, maintaining servers, repairing computer hardware, and providing technical support.
Duties for the Computer Support Technician may include installing software and software patches, diagnosing and repairing hardware problems, monitoring networks, resolving hard disk failures, installing and configuring drivers, performing regular system upgrades, promoting data security, managing workstations, and writing documentation on computer best practices.
Your outstanding tech expertise and knowledge of IT infrastructure will assist our organization in improving efficiency, achieving key metrics, enhancing customer service, and ensuring that our computer systems are optimized for day-to-day operations.
Responsibilities :
Main Responsibilities :
• Provide hardware/software support - installation, update, configure, troubleshoot
• Provide support for IT equipment - PCs, printers, scanners, laptops, PDAs, and external peripherals
• Ensure applications and hardware meet end user requirements
• Support CAC (common access card) deployment and card readers, middleware and PKI certs
• Support onsite and remote customers as required
• Support software and hardware refresh/upgrade/configuration efforts - Windows, MS Office, MS Active Directory
What We're Looking For:
Computer Support Technician to provide level one support with potential to a level 3.
Level 1, Initial Contact and First Touch Resolution: Accepting calls from customers and resolving issues by phone, generate incident reports (trouble ticket) describing the problem, being sure to note pertinent user information (e.g., location or asset), providing initial troubleshooting to resolve the issue, if possible, either by walking the customer through the problem or by taking control of their desktop remotely
Level 2 , This position works issues not resolved at Level 1. Detailed or Remote Resolution: A service desk Computer Service Technician works incidents not resolved at Level 1 Enterprise Service Desk by using detailed problem analysis and remote management techniques to resolve the incidents. Resolve VIP service requests within the SLA.
Level 3 , Touch Labor: This position works issues not resolved at Level 2 or may require further troubleshooting or hands-on support. To include disassembling/reassembling computer systems. Imaging systems, data transfer and re-installing required software. Support printers and scanners ie) HP, Lexmark, Fugistu. If necessary, a CST may be dispatched to the user’s location.
Qualifications:
- Active DoD Secret Clearance
- One of the qualifying IAT Level II certifications:
-CCNA Security
-CSA+
-GICSP
-GSEC
-Security+ CE
-SSCP
- Minimum of High School completion
- 6 months - 3 Years’ experience
Warehouse Computer Support Technician-Nights

Posted 1 day ago
Job Viewed
Job Description
Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people - and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the premier wine and spirits distributor, Southern Glazer's isn't just one of Forbes' Top Private Companies; it's a family-owned business with deep roots dating back to 1933.
The reputation of Southern Glazer's is well-established, and it's no surprise that we are regularly recognized for our culture. Southern Glazer's has been recognized by Newsweek as one of America's Greatest Workplaces for Inclusion and Diversity, as well as for Women and Parents and Families. These accolades speak volumes about our commitment to creating a supportive and inclusive culture of belonging for all employees.
As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more. Shift is Sunday- Thursday, 5:30 pm - 1:30 am.
By joining Southern Glazer's, you would be part of a team that values excellence, innovation, and community. This is more than just a job - it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.
**Overview**
Night Warehouse Support Technician is responsible for warehouse system to ensure all warehouse systems and equipment functions as intended to support ongoing business operations. This role acts as the initial point of contact and troubleshooter for Tier 1 warehouse technical support, 2nd level contact for Tier 2 warehouses, and will triage to 3rd level vendor or ETP support as needed. The individual is responsible for maintaining warehouse equipment and spare inventory. In addition, this role supports MHE asset inventory management at the local level. This individual is also responsible for developing advanced processes for preventive maintenance and assist in evaluating other distribution systems. Other duties will include the first line of defense for all and any abnormal WMI system issues.
**Primary Responsibilities**
+ Provide support to the division (24x7) or as directed
+ Provide training for employees on procedures/systems
+ Collaborates with other functional areas to identify system integration opportunities
+ Manage and Assist with the maintaining of the Material Handling systems (conveyor, SRM's in motion scanners, VFD's, Servo Motors and controls, etc.)
+ Develop advanced processes (including predictive maintenance techniques) to measure, analyze and improve equipment performance (reliability) and prioritization of improvement projects
+ Coordination with relevant Warehouse Equipment vendors for issue resolution and service performance at respective DCs
+ Assist with the evaluation and process changes for other distribution systems (Conveyors/MHE, Voice Picking & slotting techniques, etc.)
+ Provide training for distribution center employees on procedures/ MHE systems
**Additional Primary Responsibilities**
+ Initial point of contact for onsite support at respective Distribution Center
+ Handle incidents provide level 2 support (offsite) for remote small and medium distribution centers and triage to level 3 as needed
+ Perform proactive maintenance for warehouse equipment
+ Document and escalate issues to the appropriate vendors and SGWS SCM support groups
+ Manage and maintains the spare parts inventory and report as required to keep the systems ready for production
+ Oversee detailed root cause analysis of reliability issues
+ Implement operations continuous improvement measures and initiatives
+ Perform other job-related duties as assigned
**Minimum Qualifications**
+ Bachelor's Degree (Industrial, Mechanical, business administration, computer science, information systems, or other industry related curriculum) or Sufficient and relevant work experience
+ 5 or more years of work experience
+ 3 or more years of work experience in Warehouse Operations & Support
+ Working knowledge of PLC operations and PLC electrical panels
+ Working knowledge of Compressed Air system and Storage and Retrieval Machines (SRM's)
+ Working knowledge of spirals and sliding shoe sorters, Motor starters, overloads, and basic wiring
+ MS Office and other general desktop software experience required
+ Must have some experience with conveyor systems, pick to belt operations and other MHE systems including software such as Warehouse control systems, Warehouse Management systems, and not limited to lift systems management systems and maintenance tracking software
+ Strong organizational & time management skills. Must be able to multi-task, prioritize effectively, and change direction on short notice in an effective manner
**Physical Demands**
+ Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or adding machine
+ Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping
+ Critical nature of this job may require extended hours, overtime, and weekends
+ May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs
**EEO Statement**
Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.
Southern Glazer's Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Personal Computer Support Technician (Refresh)
Posted 13 days ago
Job Viewed
Job Description
**Type of Requisition:** SCA
**Clearance Level Must Be Able to Obtain:** Top Secret
**Public Trust/Other Required:** None
**Job Family:** SCA
**Skills:**
Communication,Information Systems,Software Configurations,Ticketing Systems,Troubleshooting
**Experience:**
4 + years of related experience
**US Citizenship Required:**
Yes
**Job Description:**
Support and supervise end-to-end IT projects, including planning, execution, and reporting of asset moves and updates across sites. Contributes to the completion of specific programs and projects. This role requires strong technical skills, leadership ability, and familiarity with government protocols and regulations around IT asset management.
**Key Responsibilities**
+ Provides technical solutions to a wide range of difficult problems.
+ Provides installation of and troubleshooting support for systems applications and related peripheral hardware
+ Coordinate with cross-functional teams to ensure asset readiness, including software configuration, testing, and deployment.
+ Provide direction to teams responsible for physical movement, setup, and installation of IT equipment at designated locations.
+ Deploys a wide variety of new hardware, software, and the upgrade of existing installations
+ Prepares and maintains a wide range of documentation for processes and procedures related to computer systems and operations
+ Ensure all activities comply with government regulations, cybersecurity protocols, and client-specific guidelines.
+ Provide reports on asset disposition, refresh status, project challenges, and resolutions to senior management.
+ Assist the IT Refresh & Move Manager in coordinating and training a team of technicians and subcontractors for asset handling, moves, and refresh projects.
+ Act as a liaison between project teams, government clients, and other stakeholders to ensure alignment on project goals and timelines.
+ Update and maintain accurate records within the ServiceNow ticketing system, documenting asset disposition, refresh activities, and project milestones.
+ Track and resolve IT asset-related tickets, ensuring timely communication and updates for stakeholders.
**Key Competencies**
+ Attention to Detail: Ensures all asset activities are accurately documented and compliance is strictly followed.
+ Problem-Solving: Proactively addresses challenges, identifying effective solutions to avoid project delays.
+ Collaboration: Works well in cross-functional teams and builds strong relationships with internal and external stakeholders.
+ Time Management: Ability to prioritize and manage multiple tasks efficiently to meet project timelines.
**Qualifications**
+ **Education** : HS/GED
+ **Experience** : 2+ years of IT systems experience
+ **Clearance** : Must be able to obtain and maintain
The likely hourly rate for this position is between $34.00 - $46.00. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at Opportunity Employer / Individuals with Disabilities / Protected Veterans
APS-3: Personal Computer Support Technician
Posted 9 days ago
Job Viewed
Job Description
APS-3: Personal Computer Support Technician
Belong, Connect, Grow, with KBR!
Program Summary
KBR maintains and manages Army prepositioned stocks at the Army Field Support Battalion - Charleston (AFSBn-CHS) land site to include all logistics and maintenance operations. The KBR APS-3 Program is managed and executed at Goose Creek in support of the Army's power projection doctrine and resources. The contract provides maintenance of APS-3 stocks (Class II, IIIP, IV, VII, IX) to ensure that unit sets are configured and maintained at optimal readiness. KBR also provides maintenance services and logistical support for other Army programs, IAW individual scope of work contract requirements.
Job Summary
KBR's MIS (Management Information System) section is a team of six employees providing the first tier of support to a worksite of 500+ personnel. The team is seeking a skilled and detail-oriented Personal Computer Support Technician to join our team. The technician provides comprehensive support within a distributed PC and networking environment, including the installation, testing, repair, and troubleshooting of stand-alone and network-connected PCs, printers, and peripheral devices. Responsibilities include configuring operating systems, installing application software, and maintaining system functionality through diagnostics and proactive repair coordination.
Roles and Responsibilities
+ Provide support and instruction to 500+ personnel using computer workstations, printers, and peripheral devices.
+ Test and validate applications, programs, and operational processes.
+ Assists with system and software operations, maintenance, and enhancements to support continuous improvements.
+ Manage SharePoint site utilization, overseeing routine maintenance and implementing upgrades to ensure optimal performance and user accessibility.
+ Develop operational instructions and procedures for workstation users.
+ Identify and resolve CPU error conditions beyond documented procedures, ensuring minimal disruption to operations.
+ Evaluate system performance data to identify inefficiencies and implement remediation strategies.
+ Maintain and verify the functionality of telecommunications hardware and software interfaces to support seamless computer system operations.
Basic Qualifications
+ Must be a U.S. Citizen.
+ Must be able to obtain and maintain a DoD Common Access Card (CAC)
+ Must possess a valid State Driver's License.
+ Able to obtain a NACI Clearance.
+ Associate's degree OR four years of related Experience
+ Advanced proficiency in Microsoft Office products and Windows operating systems.
Physical Requirements:
+ Must be able to stand - between 2 to 3 hours per day.
+ Must be able to walk - between 2 to 3 hours per day.
+ Must be able to Lift - up to 35 lbs. periodically.
+ Must be able to squat, kneel, bend, reach and climb periodically.
+ Must be able to work outside and inside in non-climate-controlled environments.
Preferred Qualifications
+ Ability to analyze and manage data sets.
+ Strong organizational and multitasking abilities.
+ Effective communication and teamwork skills.
+ Professional behavior and appearance.
KBR Benefits
KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.
Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
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Help Desk Support Technician

Posted 1 day ago
Job Viewed
Job Description
Description
Our client is looking to bring on a group of Help Desk Agents to support the internal employees via inbound phone calls. Agents will be trained on the internal tools, systems, processes and will be responsible for managing a ticketing que and helping troubleshoot issues that the employees are experiencing. Types of calls could include: password resets, server issues, VPN/connection issues, outlook, specific application issues, etc.
The first week of the role will involve agents going through compliance courses, the second week is a 1 week instructor lead virtual training. After training is over agents will move into their designated shifts and start taking phone calls. During this time they will have support from managers and employees at Wells Fargo to answer questions and provide on the job training until they are comfortable.
Required qualification:
Commitment to work through the contract end date. 12-24 months of previous technology experience in a similar Service Desk environment or equivalent experience. Required Skills: Taking inbound phone calls and chats to provide basic to complex credential administration/password, computer setup and configuration. The ability to use existing knowledge base content to search for known solutions and implement work arounds. Agent must be able to follow directions and be able to process large amounts of information in a customer focused/friendly manner in a fast-paced, high volume environment with great communication skills. Must demonstrate proficiency by efficient triage of the problem, efficient use of solutioning tools, and use of escalation processes to quickly resolve or escalate incidents that require further subject matter experts. Common call/chat types are assisting with encryption password and active directory passwords, remote access questions that may arise from a predominately work from home customer base, software installs, printer setup and other peripherals. Other: knowledge of and ability to troubleshoot general Microsoft software products such as Windows 10, Windows security updates/patching, O365 , Outlook email, Teams. Additionally knowledge of Virtual Desktop Infrastructures and support of Mobile Devices such as iPhones and or Androids.
Skills
Help desk support, Troubleshooting, Windows 10
Additional Skills & Qualifications
-Attendance and reliability is very important for this role
-Agents will start in a structured training model and then switch into their designated shift times so they must be flexible with working hours while getting up and running
-Strong phone customer service skills
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Sep 30, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Help Desk Support Technician

Posted 2 days ago
Job Viewed
Job Description
Insight Global is looking for a Help desk representative to work on-site for the Presbyterian Church Foundation in Jeffersonville, Indiana. They will be providing tier 1 and 2 support for all of the technical users of the company. They need to be willing to go on site 5 days per week.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
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Skills and Requirements
1+ year of experience in an IT Support role
Good communication skills
IT Help Desk Support Technician
Posted today
Job Viewed
Job Description
*Position Summary:* This position is responsible for ensuring that all primary responsibilities are delivered in compliance with the company’s policies and procedures, Joint Commission standards, Licensing and Regulatory Affairs (LARA), HCBS guidelines and the contractual requirements of Community Mental Health Agencies and other regulatory bodies. As the Information Technology Technician, you are expected to be aligned with the goals and mission of the organization, and to perform in accordance with our “I CARE” core values of the organization- Integrity, Compassion, Advocacy, Respect and Excellence. *Primary Responsibilities/Essential Functions:* • Serve as IT support for all users that fall under BSLS. • Prepares and builds workstations and home devices. • Performs troubleshooting of Corporate and Home level devices (Workstations, Laptops, iPads, Printers, etc.) • Handles user management across multiple applications used by BSLS. *Education & Qualifications:* • Associate degree in Information Technology or related experience preferred. • A minimum of 1 year experience in a support related field. • IT Ticketing System experience (Freshservice preferred).