9 IT jobs in Cloverleaf

*Description*

The Loan Servicing Analyst position is responsible for Loan Ops Help desk functions including processing loan payments and advances, system maintenance and responses to the lending staff request. Other duties may include support for system clean up projects and assist other loan servicing staff.

*Skills*

Help desk, Support, customer service, Loans, Analysis, debit & credit, Help desk support

*Top Skills Details*

Help desk,Support,customer service,Loans,Analysis,debit & credit

*Additional Skills & Qualifications*

These specifications are guidelines based on the minimum experience required to perform the essential functions of the job. Individual abilities may result in some deviation from these guidelines:

- High School Diploma and 2 years of related experience; or the equivalent combination of education and experience. Bachelor's degree preferred.
- Work related experience must consist of Loan Operations department or Lending Assistant or Bank teller with experience in processing loan transactions.
- Educational experience, through formal school or financial industry related curriculum, is required to be applicable to the financial industry.

*Experience Level*

Entry Level
*Pay and Benefits*
The pay range for this position is $22.93 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Houston,TX.
*Application Deadline*
This position is anticipated to close on Aug 13, 2025.
h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

• Serving as the first point of contact for IT support within the organisation.
• Install, configure, and deploy computer software, hardware, networks, and peripheral equipment.
• Diagnose and troubleshoot technical issues related to hardware, software, and network connectivity for end-users.
• Conduct user training sessions on basic IT functions and applications.
• Collaborate with other IT team members to escalate and resolve complex technical issues.
• Document support activities, resolutions, and troubleshooting steps.
• Maintain inventory of IT assets and equipment, ensuring accuracy and timely updates.
• Adhere to IT policies, procedures, and security protocols to safeguard company data and resources.
• Regular attendance, in accordance with company's attendance policy and supervisory assignment, is an essential job duty requirement for this position
• Perform other duties and special projects, as assigned by Management

• High school diploma or equivalent; bachelor's degree in computer science or related field preferred.
• Proven experience (2+ years) in a help desk support role or similar IT support position.
• Strong proficiency in troubleshooting hardware, software, and network issues.
• Experience with Microsoft Office 365 administration and support is highly desirable.
• Familiarity with Windows and Mac operating systems.
• Excellent communication and interpersonal skills with a customer-centric approach.

• Stationary Position: frequently remains stationary up to 90% of the time and sitting up to 8 hours in a day
• Move/Traverse: infrequently bend, stand, stoop and/or walk
• Carry Weight: infrequently carry weight and/or lift objects (light to heavy) weighing up to 10 pounds
• Hearing and Speech: frequently communicates with the ability to hear and talk on a regular basis with employees, coworkers, and all personnel matters; must be able to exchange accurate information in these situations
• Sight: frequent use of sight to detect images on computer, office documents, and office objects near and far
• Climb: occasionally ascends/descends on stairway to get to office upper and lower floors
• Travel: up to 5 % as needed

• Regular professional, office business setting
• Noise level ranges from low to moderate (if in office setting)
• Noise level ranges from moderate to high (if on construction worksite)
• Under the Office Mobilization Plan (OMP) policy, the role may transition to an onsite or hybrid arrangement, as determined by business needs and the Head of Department

Entry Level Help Desk Technician

Job description

WFI International, a leading manufacturer and supplier of integrally reinforced branch connection fittings to the power, oil and gas, chemical, and other industries, is looking for an Entry Level Help Desk Technician. The Company is an equal opportunity employer and makes employment decisions without regard to race, gender, disability, or protected veteran status.

The Company is a drug free workplace.

The Entry Level Help Desk Technician is responsible for installing, modifying, and making minor repairs to hardware and software systems, and providing technical advice and support to system users.

Primary Responsibilities:

• Repairing and replacing equipment
• Troubleshoot Software Issues
• Manage service requests
• Provide telephone, in-person, and online support to end-users.
• Provide timely updates, status, and completion information to manager and/or users, via phone, e-mail, or in-person communication.
• Refer major hardware problems to service personnel for correction.
• Connect users to networks and provide initial training in facilities and applications.
• Elevate complex issues to senior staff.
• Perform other duties as assigned.

Education / Experience

• High School Diploma or GED is required.
• Help Desk: 1 year (Preferred)
• Windows 10/11: 1 year (Preferred)
• CompTIA A+ (Preferred)

Skills

• Basic understanding of computer systems, networking principles, and troubleshooting practices.
• Ability to multitask in a fast-paced environment
• Efficiently close service requests with minimal supervision
• Install, label, and test network cabling
• Windows Server, Active Directory, Microsoft 365

Job Type: Full-time

Maximus is currently hiring a Clinical Help Desk Administrative Coordinator to support the Oregon MED (Mental Emotional Disabilities) project. The Clinical Admin will handle administrative help desk duties such as answering phone calls, scheduling appointments/assessments, emails, faxes, follow-ups and reviewing documentation.

About the Program: We partnered with Oregon DHS manages in-person eligibility reviews for people that may be experiencing mental illness along with possible physical needs for the Aging and People with Disabilities (APD) Program. Through the mental or emotional disorders (MED) Review Process, we give DHS accurate review recommendations of an individual's primary need for services. Our assessment enables DHS to make informed program eligibility decisions based on a clear and accurate understanding of which programs may best address an individuals unique needs.

Why Maximus?

- Work/Life Balance Support - Flexibility tailored to your needs!

- • Competitive Compensation -Bonuses based on performance included!

- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

- • Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.

- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

- • Tuition Reimbursement - Invest in your ongoing education and development.

- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.

- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.

Essential Duties and Responsibilities:
- Provide customer support to internal and external customers
- Responsible for assigning and coordinating referrals for contract work to appropriate parties
- Computer data entry
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Complete assignments within established compliance standards and timelines
- Monitor multiple work queues daily to ensure cases move quickly through each process stage.
- Identify and resolve data errors
- Performs other related duties as assigned.

Required Skills/Abilities:
- Excellent written and verbal communication skills
- Excellent interpersonal and customer service skills
- Proficient in Microsoft Office Suite
- Excellent organizational skills and attention to detail
- Ability to work in a fast-paced environment
- Ability to work independently

Minimum Requirements

- High School Degree or equivalent and minimum 1 year of relevant experience, or Associate Degree
- Clinical office experience preferred

- Minimum of three (3) years of experience in customer service supporting clients in fast-paced, healthcare or administrative environments, with a focus on problem resolution and clear communication.

Preferred Requirements

- Skilled in creating and maintaining schedules for multiple individuals

- Strong ability to multitask and adapt to changing priorities

Home Office Requirements

- Maximus provides company-issued computer equipment and cell phone

- Reliable high-speed internet service

- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity

- Minimum 5 Mpbs upload speeds

- Private and secure workspace

#ClinicalServices #LI-Remote

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

14.00

Maximum Salary

$

19.20

• Applications: Experience with common Enterprise Software (Microsoft Office Suite, VMWare, Adobe Products, Various Browsers, Antivirus, Patching Laptops, etc.)
• Hardware: Experience troubleshooting and replacing PCs, VMWare and HP thin Clients, and components
• Mobile Devices: Familiarity working with Android or iOS operating systems to assist users with Enterprise applications such as Email, remote access, etc.
• Operations Monitoring: Comfortable following documented procedures, escalating appropriately as necessary; Able to document needed changes and updates in procedures, and raise needed changes as appropriate; Able to appropriately escalate issues for resolution
• Ability to multitask several ongoing issues. This involves the ability to assess priority and make appropriate decisions quickly and effectively.
• Excellent written and verbal communication skills in English
• Visibility: Requires that onsite issues be addressed in person, in a professional, personable and efficient manner
• Scheduling Flexibility: This role needs occasional weekend work
• Prioritize service requests and assign support tickets as appropriate
• Support, coach, and train end-users as well as IT colleagues
• Other duties as assigned by management
• Linking pin to specialists at 2nd level support, operations, suppliers, etc.
• Create and update work instructions processes, guidelines & knowledge base articles
• Install and deliver IT hardware, repair equipment, and maintain inventory of spares

• Communicate with different departments and liaise between end-users and IT colleagues
• Recognize incidents patterns and drive root cause analysis and corrective action completion to help eliminate disruption of services
• Provide phone and hands-on support to Client employees
• Troubleshooting and identifying network & server related problems for hands-off

• Education: Information Technology (Associate) degree or equivalent job experience
• Experience At least 3-5 years experience with PC and Application Support;
• Strong knowledge of Microsoft Windows; Use of Active Directory Users and Computers.
• Experience working in a Virtualized environment; preferably VMWare
• Strong PC hardware troubleshooting skills
• Strong problem troubleshooting skills. Able to research, diagnose, and resolve complex issues
• Strong organizational skills
• Familiarity with Android and iOS Operating systems for Mobile devices
• Detail orientation - needed to complete long or detailed tasks
• Scripting Ability Helpful
• Helpful: Cisco Telephony (Call Manager, Voicemail, etc.)
• Ability to multitask several ongoing issues. This involves the ability to assess priority and make appropriate decisions quickly and effectively.
• Excellent written and verbal communication skills
• Ability to demonstrate processes, and tasks to end-users
• Must work well in a high-pressure environment and keep cool under stress
• Willing to travel within the US (a few times a year)

▶︎ Job Details:
• Job Title: Associate Help Desk Specialist
• Client: Banking Industry
• Working Location: Houston, TX
• Working style: On-site
• Employment Type: Part-time
• Salary: $30-40/h

 
▶︎ Position Overview:  
There will be 3 shifts you will be working. (Schedule will be fixed 2weeks advance- 4weeks before holiday season)
1st shift:  6AM-3PM
2nd shift: 4PM-12AM
3rd shift: 12AM-8AM
2-3 days/week for 1st shift
*Up to 30 days/year for 2nd & 3rd shift
Occasional shift change is expected.
Requested for travelling to Washington DC, Boston, or Atlanta (1-2 times a month)

▶︎ What will you do:

include, but are not limited to support/management/installation of the following:

• Applications: Experience with common Enterprise Software (Microsoft Office Suite, VMWare, Adobe Products, Various Browsers, Antivirus, Patching Laptops, etc.)
• Hardware: Experience troubleshooting and replacing PCs, VMWare and HP thin Clients, and components
• Mobile Devices: Familiarity working with Android or iOS operating systems to assist users with Enterprise applications such as Email, remote access, etc.
• Operations Monitoring: Comfortable following documented procedures, escalating appropriately as necessary; Able to document needed changes and updates in procedures, and raise needed changes as appropriate; Able to appropriately escalate issues for resolution
• Ability to multitask several ongoing issues. This involves the ability to assess priority and make appropriate decisions quickly and effectively.
• Excellent written and verbal communication skills in English
• Visibility: Requires that onsite issues be addressed in person, in a professional, personable and efficient manner
• Scheduling Flexibility: This role needs occasional weekend work
• Prioritize service requests and assign support tickets as appropriate
• Support, coach, and train end-users as well as IT colleagues
• Other duties as assigned by management
• Linking pin to specialists at 2nd level support, operations, suppliers, etc.
• Create and update work instructions processes, guidelines & knowledge base articles
• Install and deliver IT hardware, repair equipment, and maintain inventory of spares

• Communicate with different departments and liaise between end-users and IT colleagues
• Recognize incidents patterns and drive root cause analysis and corrective action completion to help eliminate disruption of services
• Provide phone and hands-on support to Client employees
• Troubleshooting and identifying network & server related problems for hands-off 

▶︎ Required Qualifications & Skills:

• Education: Information Technology (Associate) degree or equivalent job experience
• Experience At least 3-5 years experience with PC and Application Support;
• Strong knowledge of Microsoft Windows; Use of Active Directory Users and Computers.
• Experience working in a Virtualized environment; preferably VMWare
• Strong PC hardware troubleshooting skills
• Strong problem troubleshooting skills. Able to research, diagnose, and resolve complex issues
• Strong organizational skills
• Familiarity with Android and iOS Operating systems for Mobile devices
• Detail orientation – needed to complete long or detailed tasks
• Scripting Ability Helpful
• Helpful: Cisco Telephony (Call Manager, Voicemail, etc.)
• Ability to multitask several ongoing issues. This involves the ability to assess priority and make appropriate decisions quickly and effectively.
• Excellent written and verbal communication skills
• Ability to demonstrate processes, and tasks to end-users
• Must work well in a high-pressure environment and keep cool under stress
• Willing to travel within the US (a few times a year)