18 IT jobs in Oak Brook

Description
We are seeking a skilled and customer-focused Help Desk Support Specialist to join our client's team on a contract basis. The ideal candidate will have 1-3 years of experience in IT support, with a strong background in resolving issues related to Office 365 and managing account permissions in Active Directory. Prior experience working with a ticketing system is essential.
Key Responsibilities:
+ Provide first-level technical support to end users via phone, email, and ticketing system.
+ Troubleshoot and resolve issues related to Office 365 applications (Outlook, Teams, OneDrive, etc.).
+ Manage user accounts and permissions in Active Directory.
+ Document support interactions and resolutions in the ticketing system.
+ Escalate complex issues to appropriate teams when necessary.
+ Maintain a high level of customer service and professionalism.
Requirements
+ 1-3 years of experience in a Help Desk or IT Support role.
+ Hands-on experience with a ticketing system (e.g., ServiceNow, Zendesk, Jira).
+ Strong knowledge of Office 365 troubleshooting.
+ Experience with Active Directory user and group management.
+ Excellent communication and problem-solving skills.
+ Ability to work independently and manage multiple tasks.
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Help Desk Analyst

It's fun to work in a company where people truly believe in what they're doing!

Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.

The Help Desk Analyst provides technical support to TAM Intelliware customers by responding to incoming inquiries, diagnosing issues, and offering solutions related to our software, hardware, and integrated services. Working in a fast-paced call center environment, the analyst troubleshooting issues with the TAM software, assist with installations and upgrades, and resolve system errors that may occur during use. This position also supports technical aspects of our integrations, including TAM>Pay credit card processing, and leverages knowledge of SQL databases to investigate backend-related issues. In addition to resolving problems, the Help Desk Analyst answers general product usage questions, ensuring customers are confident and informed. This role requires strong communication skills, attention to detail, and a customer-focused mindset to ensure timely and effective support across all customer interactions.

Hybrid Schedule: Work from home on Monday, Wednesday, and Friday; in-office on Tuesday and Thursday.

Job Summary

The Help Desk Analyst at TAM Intelliware plays a vital role in delivering exceptional technical support to our customers across the retail sector. Operating within a call center environment, this position is responsible for troubleshooting and resolving issues related to our proprietary TAM software, associated hardware, and integrated systems such as TAM>Pay credit card processing. The analyst will assist with software installations, upgrades, database-related issues (SQL), and general product usage questions. This role requires strong technical aptitude, problem-solving skills, and a commitment to customer service excellence.

Primary Responsibilities

• Provide Tier 1 and Tier 2 technical support to customers via phone, email, and remote access tools.
• Troubleshoot and resolve software and hardware issues related to TAM applications.
• Assist customers with installations, updates, and upgrades of TAM software.
• Identify and resolve error messages and system failures encountered during software use.
• Support integrated systems such as TAM>Pay credit card processing, ensuring smooth operation and issue resolution.
• Answer customer inquiries regarding software features, usage, and best practices.
• Escalate complex issues to senior support or development teams as needed.
• Log and document all support interactions and resolutions in the help desk ticketing system.
• Maintain familiarity with TAM software updates, patches, and release notes.

Minimum Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 2 years of experience in technical support or a Help Desk environment.
• Proven analytical and problem-solving abilities with a focus on root-cause resolution.
• Ability to remain composed and professional in high-pressure or customer-facing situations.
• Excellent organizational skills with the ability to effectively manage multiple tasks and priorities.
• Hands-on experience with software installation and troubleshooting.
• Familiarity with Windows operating systems and SQL-based database environments.

Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.

It's fun to work in a company where people truly BELIEVE in what they're doing!

Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.

The Help Desk Analyst provides technical support to TAM Intelliware customers by responding to incoming inquiries, diagnosing issues, and offering solutions related to our software, hardware, and integrated services. Working in a fast-paced call center environment, the analyst troubleshooting issues with the TAM software, assist with installations and upgrades, and resolve system errors that may occur during use. This position also supports technical aspects of our integrations, including TAM>Pay credit card processing, and leverages knowledge of SQL databases to investigate backend-related issues. In addition to resolving problems, the Help Desk Analyst answers general product usage questions, ensuring customers are confident and informed. This role requires strong communication skills, attention to detail, and a customer-focused mindset to ensure timely and effective support across all customer interactions.

Hybrid Schedule: Work from home on Monday, Wednesday, and Friday; in-office on Tuesday and Thursday.

Job Summary:

The Help Desk Analyst at TAM Intelliware plays a vital role in delivering exceptional technical support to our customers across the retail sector. Operating within a call center environment, this position is responsible for troubleshooting and resolving issues related to our proprietary TAM software, associated hardware, and integrated systems such as TAM>Pay credit card processing. The analyst will assist with software installations, upgrades, database-related issues (SQL), and general product usage questions. This role requires strong technical aptitude, problem-solving skills, and a commitment to customer service excellence.

Primary Responsibilities:

• Provide Tier 1 and Tier 2 technical support to customers via phone, email, and remote access tools.
• Troubleshoot and resolve software and hardware issues related to TAM applications.
• Assist customers with installations, updates, and upgrades of TAM software.
• Identify and resolve error messages and system failures encountered during software use.
• Support integrated systems such as TAM>Pay credit card processing, ensuring smooth operation and issue resolution.
• Answer customer inquiries regarding software features, usage, and best practices.
• Escalate complex issues to senior support or development teams as needed.
• Log and document all support interactions and resolutions in the help desk ticketing system.
• Maintain familiarity with TAM software updates, patches, and release notes.

Minimum Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 2 years of experience in technical support or a Help Desk environment.
• Proven analytical and problem-solving abilities with a focus on root-cause resolution.
• Ability to remain composed and professional in high-pressure or customer-facing situations.
• Excellent organizational skills with the ability to effectively manage multiple tasks and priorities.
• Hands-on experience with software installation and troubleshooting.
• Familiarity with Windows operating systems and SQL-based database environments.

Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.

We are a rapidly growing IT Managed Service Provider located in the Loop. We provide outsourced IT services to clients in the Chicago area, including industries such as Healthcare, Legal, Financial, Manufacturing, Federal Government, and many more. We are very fast paced and this position requires quick thinking and a "can do" attitude.

We are looking for an eager, hungry, and motivated individual for full time salaried employment who is willing to work hard and be a team player. In this IT help desk II opportunity, the ideal candidate will be responsible for providing Windows based technical support to end-users on a variety of issues under the guidance of senior engineers. Most technical support will be either from our office or on-site at client locations in the Chicago area.

This support will involve responding to telephone calls and e-mails and then identifying, researching, and resolving technical problems with Microsoft Windows related software and PC Hardware. This role will provide help desk coverage for 40 hours a week, with occasional after hours or weekend scheduled work and upgrades.

The Help Desk II Technician is responsible for the continuous operation of all including personal computers, laptops, mobile devices, local and remote storage, telecommunications, printers, copiers, meeting room audio-visual support, desktop software support and network troubleshooting for clients.

Qualifications/Requirements:

• College degree in Computer Science preferred or equivalent work experience.
• Certifications in A+, MCSA, MCSE preferred or equivalent work experience.
• Must have a minimum of 3-5 years' work experience as a Help Desk II Technician in a corporate environment.
• Must have excellent knowledge of Microsoft Office applications and be able to support them.
• Must have excellent customer service skills.
• Must be self-directed and have the ability to problem solve.
• Must have ability to be disciplined and self sufficient
• Ability to lift up to 25 lbs.
• Must have valid driver's license.
• Preferred to have Managed Service Provider experience

Compensation:

You will learn an immense number of things at our company.

Background will be checked.

Please send your resume and contact information, and one recent IT project you completed.

This will be a W2 position.

Professional and city working environment

Ideal candidate will live closer to the downtown Chicago area

Office located one block east of Union Station

Please, no recruiters!

Please, do not call us about this position!

**posting will be deleted only once the position has been filed. if posting still up, job still available**

Description We are seeking a skilled and customer-focused Help Desk Analyst with expertise in Office 365 (O365), Active Directory, and ServiceNow. This role involves providing frontline technical support to resolve end-user issues, ensuring seamless IT operations, and delivering excellent customer service. The ideal candidate will have experience in troubleshooting software, hardware, and network issues while demonstrating strong problem-solving skills and the ability to work effectively in a fast-paced environment. Key Responsibilities Technical Support: Act as the first point of contact for IT-related issues and service requests, providing timely resolution via ServiceNow ticketing system. Office 365 Administration: Manage and support O365 applications, including Outlook, Teams, OneDrive, and SharePoint. Troubleshoot access, configuration, and performance issues. Active Directory Administration: Perform user account management, group policy updates, password resets, and permissions assignments to ensure secure and consistent access to network resources. ServiceNow Ticketing System Management: Log, prioritize, and track incident and service requests using ServiceNow. Escalate unresolved technical issues to appropriate teams as needed. Problem Diagnosis: Analyze, diagnose, and resolve hardware, software, network, and system-related issues to minimize downtime and disruptions. End-User Training: Provide guidance to users on system features, software applications, and best practices for leveraging O365 tools effectively. Documentation and Reporting: Maintain accurate records of all support activities, including ticket status, resolution steps, and knowledge base updates. Collaboration: Work closely with other IT teams to identify patterns, implement proactive improvements, and contribute to long-term operational stability. Compliance: Ensure adherence to security policies, SLAs, and company IT standards when performing technical tasks. Requirements Required Skills and Qualifications Technical Proficiency: Hands-on experience with Office 365 administration, Active Directory management, and ServiceNow ticketing system. Problem-Solving Skills: Strong analytical and troubleshooting abilities, with a demonstrated ability to prioritize and manage multiple tasks effectively. Communication Skills: Excellent written and verbal communication skills to interact with end users and document processes clearly. Experience: At least 2 years of experience in a help desk or IT support role. Certifications (Preferred): Microsoft certifications such as M365 Fundamentals (Microsoft-900), Azure AD, or equivalent. ITIL Foundation certification is a plus. Preferred Qualifications Experience with related technologies such as VPN, MFA tools, remote desktop applications, and basic networking concepts. Familiarity with scripting and automation tools (PowerShell highly desirable). Ability to work well under pressure with exceptional customer service delivery. Work Environment Hybrid or onsite work, depending on client needs. Must be able to lift and transport IT equipment occasionally (e.g., laptops, monitors, docking stations). Why Join Us? Competitive compensation and benefits. Opportunities for detail oriented development and training. An inclusive and collaborative work environment that values innovation and continuous learning. If you are passionate about technology and enjoy solving IT challenges while providing excellent customer service, we encourage you to apply today! Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Description As a Help Desk Specialist, you will serve as the first point of contact for technical issues, providing expert-level hardware, software, and systems support. With 3-5 years of experience under your belt, you'll bring advanced troubleshooting skills, a service-oriented mindset, and a proactive approach to resolving challenges. This is your opportunity to make a noticeable impact and support the success of every team across the organization.
Key Responsibilities: Frontline Technical Support: Act as the primary help desk contact, resolving technical issues via phone, email, and ticketing systems while adhering to defined SLAs. Systems & Application Troubleshooting: Support and resolve end-user challenges within Office 365 (Outlook, Teams, SharePoint, etc.) and Active Directory ecosystems. ServiceNow Ticket Monitoring: Manage trouble tickets within ServiceNow, ensuring accurate documentation and timely resolution to recurring and critical issues. Account Management: Securely create, manage, and disable user accounts in compliance with company policies, with particular attention to minimizing downtime. Hardware Setup & Support: Oversee new and existing hardware, providing technical setup and support for on-site and remote work environments. Proactive Support Initiatives: Anticipate and address recurring technical trends, developing and implementing strategies to prevent service disruptions. User Education & Support: Work with employees of all technical skill levels, delivering clear guidance to improve their understanding and use of IT resources.
Why Join Us? When you join our team, you gain more than just a role-you gain the opportunity to make a meaningful impact in a supportive, fast-evolving work environment. You'll collaborate with forward-thinking colleagues who value the critical role of technology in driving business success while fostering your detail oriented growth. If you're ready to bring your technical skills, experience, and enthusiasm to a team where your work makes a difference, apply now! Requirements Qualifications: Experience: 3-5 years in a help desk or related technical support role; proven experience in fast-paced, multi-department organizations is preferred. Technical Competence: Expertise with Office 365, Active Directory, and ServiceNow is required. Experience with PowerShell scripting is a bonus. Communication Skills: Strong written and verbal communication skills to effectively interact with employees at all levels of the organization. Problem-Solving Abilities: Demonstrated ability to troubleshoot complex IT issues, identify root causes, and implement long-term resolutions. Adaptability: Ability to multitask and efficiently manage time, balancing routine help desk tasks and critical IT initiatives. Certifications: Relevant certifications such as CompTIA A+, ITIL Foundations, or Microsoft certifications are preferred but not required. Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Description As a Help Desk Analyst, you'll be at the forefront of maintaining efficient IT systems and ensuring our team-and our end users-remain productive and confident in their technology. Whether you're troubleshooting critical issues or streamlining daily requests, your contributions will build a stronger, more cohesive working environment for every stakeholder.
Key Responsibilities: Technical Support: Provide first-line technical assistance to employees experiencing desktop, software, and network-related issues. O365 & Active Directory Management: Handle user account management, including setting up new hires, managing permissions, and resolving lockouts or security access issues. ServiceNow Ticketing: Accurately document, prioritize, and resolve support issues using the ServiceNow platform, ensuring SLAs are consistently met or exceeded. Issue Diagnosis & Resolution: Investigate IT incidents thoroughly and provide innovative and robust solutions to prevent recurrence. Proactive Problem Solving: Identify patterns, suggest process improvements, and assist in implementing preventative measures for smoother operations. End-User Education: Communicate complex technical concepts clearly to non-technical team members, helping them feel empowered to use the tools and systems at their disposal effectively.
Why Join Us? When you step into this role, every day is a new opportunity to grow your career, master emerging technologies, and make a meaningful impact on end-users' experiences. Join a team that values collaboration, personal development, and the difference you make in bringing productivity and innovation to life. Your expertise will not only solve problems, it will pave the way for improved efficiency, morale, and success. Take the next step in your career and apply today! Requirements What We're Looking For: Proficiency: Advanced knowledge of O365 (including Teams, Exchange, and SharePoint), Active Directory, and ServiceNow are critical to this role. Technical Skills with a Customer-First Mindset: You can troubleshoot and resolve technology issues, all while maintaining a calm, friendly, and detail oriented demeanor. Problem Solving: The ability to take a strategic approach to resolving IT issues, minimizing downtime, and preventing future problems. Strong Communication: Clear and concise verbal and written communication to document issues and explain fixes to both technical peers and non-technical employees. Team Player: Collaboration is key! Bring a positive attitude and a willingness to take ownership of both individual and team goals. Preferred Qualifications: 1-3 years of experience in a technical support or help desk role. Familiarity with PowerShell scripting is a plus. Previous experience in hybrid environments (Windows and Mac) is advantageous. ITIL certification or similar training is ideal but not required. Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

***THIS POSITION IS NOT ELIGIBLE FOR VISA SPONSORSHIP***

What You'll Do

The Help Desk Senior Associate completes general tasks to aid in the ongoing support of workplace endpoint technology which includes desktops, laptops, thin clients and virtual desktops. The Help Desk Associate carries out procedures to ensure that all products and services meet organization standards and user requirements. The Help Desk Associate assists in the installation, maintenance and testing of workplace endpoint technology to ensure proper operation and freedom from defects. The Help Desk Associate monitors and responds to technical problems utilizing hardware and software testing tools and techniques. The Help Desk Associate may coordinate small projects.

Primary Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.

• The Senior Associate serves as an escalation point for junior technicians, offering guidance, training, and support to help them resolve complex problems and develop their skills.

• Troubleshooting and Problem Solving: Diagnose and resolve a wide range of complex technical problems, often remotely, on-site or travel to remote offices, including issues with operating systems, applications, peripherals, and network infrastructure.

• Record detailed issue description, document troubleshooting steps performed, and enter issue resolution in the ticketing system

• Perform basic hardware and software troubleshooting

• Follow up with customers to ensure the issue has been resolved

• Track, route, and redirect issues and inquiries to correct resources/teams

• Properly escalate unresolved issues to the next level support

• Help support Audio/Video conference equipment for presentations and meetings

• Document all PC software and hardware procedures

• Coordinate PC equipment retrieval when off-boarding resources including data archival and system removal following the proper decommission procedure

• Perform inter office moves

• Attend weekly staff meetings

• Other duties as assigned
  

Supervisory Responsibilities:

• N/A

Qualifications:

The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.

• Excellent verbal and written communication skills

• Ability to work effectively with vendors and management

• Empathy, patience, and a customer-focused mindset are also essential.

• Problem solving, teambuilding, leadership, responsiveness and professionalism

• Possess the ability to adapt to a fast-paced and evolving technical environment

• The ability to learn new technologies quickly

• Take initiative to address challenges.

Technical Skills:

• Hardware (e.g., desktops, laptops, mobile devices).

• Adobe Suite

• Network Fundamentals (TCP/IP, DNS, DHCP, VPN)

• VMWare

• Microsoft Office Suite

• Windows & macOS

Education and/or Experience:

• Possess a minimum of 3-5 years of experience in an IT help desk or desktop support role, demonstrating a strong understanding of technical support principles and practices.

• Bachelors' degree in Computer Science, MIS, or a related discipline or an equivalent combination of education and 3-5 years work experience.

Certificates or Licenses:

• Industry certifications such as CompTIA A+, Network+, MCSA, or MCSE.

About Us

The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. More information about OCC is available at

Benefits

A highly collaborative and supportive environment developed to encourage work-life balance and employee wellness. Some of these components include:

• A hybrid work environment, up to 2 days per week of remote work
• Tuition Reimbursement to support your continued education
• Student Loan Repayment Assistance
• Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely
• Generous PTO and Parental leave
• 401k Employer Match
• Competitive health benefits including medical, dental and vision

Visit for more information.

Compensation

• The salary range listed for any given position is exclusive of fringe benefits and potential bonuses. If hired at OCC, your final base salary compensation will be determined by factors such as skills, experience and/or education.
• In addition, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.
• We typically do not hire at the maximum of the range in order to allow for future and continued salary growth. We also offer a substantial benefits package as noted on
• All employees may be eligible for a discretionary bonus. Discretionary bonuses are based on various factors, including, but not limited to, company and individual performance and are not guaranteed.

Salary Range

$65,500.00 - $95,500.00

Incentive Range

6% to 10%

This position is eligible for an annual discretionary incentive compensation award, for which the target range is listed above (see Incentive Range ). The amount of such award, if any, will be based on various factors, including without limitation, both individual and company performance.

Step 1
When you find a position you're interested in, click the 'Apply' button. Please complete the application andattach your resume.

Step 2
You will receive an email notification to confirm that we've received your application.

Step 3
If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location.

For more information about OCC, please click here.

OCC is an Equal Opportunity Employer

Position Type:
Summer Camp/Summer Camp

Date Posted:
5/9/2025

Location:
Thornton Township High School District 205

Closing Date:
Until Filled Position Title: Help Desk Intern
Reports To : Lead Computer Technician
Position Statement: A Help Desk Intern is a student employee that assists the Help Desk Team provide quality technology support under the direct supervision of the Lead Computer Technician.
Experience: Hiring preference is given to students who have served the school community as a Technology Leader in the Anytime Anywhere Learning initiative.

Essential Functions:

• Assists the Help Desk Team to deliver technology support.
• Assist with the deployment of new equipment.
• Assist with software installs.
• Assist in collecting information for the equipment inventory.
• Assist in printer issues. Goals of the Internship:
• Learn some of the many facets of Information Services and Technology
• Hands on learning experience in the technology arena
• Learn how to work with different types of personalities