46,139 Ivr Developer jobs in the United States
IVR Developer
Posted today
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developing front end application flows (call or chat) in Nuance mix ()
Analyze, design, implement and test IVR applications.
Document call flows
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Any prior experience with IVR app development tool.
Experience with IVR call flows, Telephony and speech recognition.
Experience with at least one programming language such as Java, JavaScript, Python or equivalent.
Understanding of APIs and software development.
Ability to communicate effectively and work collaboratively within Agile framework.
Good verbal and written communication skills.
IVR Developer
Posted 4 days ago
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Job Description
The Developer is responsible for using approved programming languages, operating systems and source code to create, enhance, and maintain application solutions that meet the identified functional and non-functional business requirements.
May provide 24/7 support as needed
PRIMARY DUTIES AND RESPONSIBILITIES
- Development of Interactive Voice Response (IVR) applications, specifically with the Concentrix platform
- Intervoice Development Studio Interaction Composer
- Experience with ECMAScript, relatable JavaScript experience
- Understanding of telephony systems and integration with other contact center products
- C#/vb.net proficiency preferred for ancillary applications
- Code/build application solutions from specifications provided by Requirements Analysts and Application Integration Architect.
- Develop and execute unit tests and functional test coverage for assigned coding changes to ensure code quality.
- Perform testing of application software modifications utilizing various programming platforms and productivity tools and review results for accuracy.
- Perform coding and testing in multiple systems and/or processes.
- Follow processes and procedures to ensure the quality of technical solutions.
- Lead and/or provide assistance with presentations in code reviews.
- Participate in broader technical reviews used to detect defects in requirements, design, code, test cases, or other project artifacts.
- Perform documentation of all code changes.
- Support Senior Developers in compiling detailed activity task management including recording work effort and providing estimates of time to complete tasks.
- Support Senior Developers in the design and development of proof of concept and prototype application environments.
- Develop and maintain code repositories according to established version management approaches and methods as defined.
- Follow code construction fundamentals for coding practices, guideline for use of data, control-related concepts, and error-detection practices
- Assist in identification and evaluation of risks; participate in mitigation and control activities.
- Provide on-call support in support of systems and applications in production.
- Perform production support activities including incident and problem management, code corrections, upgrades and patches.
EDUCATION AND EXPERIENCE Minimum Qualification: Bachelor's Degree in Information Technology/MIS, Engineering, or related field and three plus years of programing experience or the equivalent combination of skills, experience, and certification with experience.
- Experience with programming languages.
- Experience with Simple Object Access Protocol (SOAP), Representational State Transfer (REST), Application Programming Interface (API) Management, and Java Enterprise Edition (Java EE).
- Understanding of system behaviors and functionality.
- Experience designing, building and supporting high-performing Java EE applications.
- Demonstrated experience developing mainframe applications.
- Experience with implementing Web Services.
- Experience with Software Development Life Cycle (SDLC) methodologies and tools.
- Knowledge of software engineering, design, and testing.
- Experience with Structured Query Language (SQL)
- Experience with relational and Not Only SQL (NOSQL) databases.
- Excellent verbal and written skills.
While others say it, we do it: we care . We have great people and we do great work. Just as importantly, we have great relationships with an impressive clientele. Over 1,000 talented, diverse, and career-minded professionals are carving out their role and experiencing a good mix of challenges and opportunities - and we're rooting for them along the way, every day. For more, click:
Mindteck is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as a qualified individual with a disability, or any other trait protected by law.
IVR Developer
Posted 4 days ago
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Location : Chicago, IL
Duration: Contract
Skills Required:
- Minimum 6+ Years of experience as IVR developer and provide technical expertise in all aspects of IVR solution design and application development.
- Experience in Genesys composer and IVR call flow development is must.
- Experience with implementing complex solutions involving Web Services, SOA, VXML and Voice Object
- Knowledge of SIP infrastructure, Genesys framework, Genesys Voice Portal (GVP)
- Genesys, Cisco and Azure Certifications Preferred.
- Familiarity with Contact Center technologies, integration experience with Avaya Interaction Center and PBX like Avaya/Cisco
- Good troubleshooting skills (Log reading, tracing calls and analyzing issues)
- Proficient in Oracle
- Excellent analytical skills. Must have the ability to understand problems, identify root cause and derive potential solutions.
- Ability to apply technical/end-user knowledge to a range of situations.
Regards,
Ashutosh Pasbola
Assistant Manager | Syntricate Technologies Inc.
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We're hiring! connect with us on LinkedIn and visit our Jobs Portal
Minority Business Enterprise (MBE) Certified | E-Verified Corporation | Equal Employment Opportunity (EEO) Employer
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Genesys IVR Developer
Posted 4 days ago
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Location: Iselin, NJ
Job Type: - Contract
Job Description:
We are looking for an experienced Genesys IVR Developer with deep expertise in Genesys Engage platform , IVR technology , and third-party system integrations . The role involves designing and developing advanced IVR applications, managing speech recognition grammars, and integrating with cloud and CRM solutions like AWS Lambda, Lex, Amelia, Polly, Salesforce CRM , and Google CCAI .
Must-Have Skills:
- Strong hands-on experience with Genesys Engage platform (IVR development & integrations).
- Advanced understanding of IVR technologies , telecommunications devices, networks, and software.
- Experience in Speech Recognition Systems and Grammar Development .
- Integration experience with AWS Lambda (NodeJS/Python) , Lex , Amelia , Polly , Salesforce CRM , and Google CCAI .
- Proficiency in web service communication protocols : SOAP, REST, VXML, SQL, XML.
- Solid experience in Object-Oriented Programming (OOP) using Java, NodeJS, Python .
- Knowledge of cross-system integration patterns in contact center environments.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Telephony/IVR Developer
Posted 4 days ago
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Job Description
6+ month with potential to Convert or Extend
Remote - Must reside in US
Qualifications/Skills Needed:
-The developer needs to be an experienced IVR developer with AWS Connect experience.
• The candidate should have experience building contact flows (both call and chat) in AWS Connect.
• The developer's primary responsibilities are to analyze, design, implement and test customized software applications.
• The developer will have a strong knowledge of software development and design and will have experience working to develop business-
critical applications for contact centers.
DUTIES
-Participate in the design, development and delivery of solutions on IVR solution
• Develop efficient and high-performance call flows
• Create unit tests to maximize code coverage and cover end to end business scenarios
• Support existing architecture and code
• Documents call flows and design as needed Work with other teams to understand scope and design efficient solution
• Collaborates within the Agile framework, fosters a team approach to software development and delivery
• Ensure all code developed follows DevOps practices
PREVIOUS JOB TITLES FOR THIS ROLE
-IVR Engineer
• Telecom Engineer
• Telecom integrations engineer
REQUIRED SKILLS
-Node.JS
-AWS Lambda and DynamoDB
-Terraform
PREFERRED SKILLS
-Genesys Dialer
-Amazon Connect
-AWS SQS, firehose and Event Bridge
Not eligible for Corp2Corp
Candidates must be legally authorized to work in the US without sponsorship.
The Timberline Group
Phone:
PO Box 565, Sullivan, Mo 63080
"Delivering quality solutions through quality people"
IVR Developer (Genesys/Cisco)
Posted 4 days ago
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Job Description
- Experience in Genesys composer v8.1.561.29 Installation and call flow development/deployment
- Should have performed Genesys Engage On-Premises 9.x implementation and configurations.
- Knowledge of SIP infrastructure, Genesys framework, Nuance Speech Recognition, Genesys Voice Portal.
- Experience with implementing complex solutions involving Web Services, SOAP, VXML and Voice Object
- Genesys Certifications Preferred.
- Provide technical expertise in all aspects of IVR solution design and application development
- Excellent analytical skills.
- Must have the ability to understand problems, identify root cause and derive potential solutions.
- Proficient in Oracle/MSSQL/RDBMS concepts
IVR Developer (Contact center)
Posted 4 days ago
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IVR Developer (Contact Center domain)
Responsibilities:
- Design and implement IVR solutions for contact center platforms.
- Optimize call flows and improve customer experience.
- Integrate with telephony and CRM systems.
Skills:
- IVR development (Genesys, Avaya, Cisco).
- Knowledge of SIP, VoIP, and telephony protocols.
- Scripting (VXML, Java, JavaScript).
- API integrations with CRM systems.
Skills:
IVR , JAVA , JAVASCRIPT
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Genesys Engage IVR Developer
Posted 4 days ago
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Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Genesys Cloud / IVR Developer
Posted 4 days ago
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Job Description
- Experience on IVR ( Interactive Voice Response)
- Development experience using C#/Java
- Experience on Genesys Composer Experience in Interaction Routing and Designer (IRD)
- Experience in Interaction Workspace (IW)
- 5+ years experience working as a Genesys developer
- Experience on working with CI/CD
- 4+ years working with Genesys Cloud objects and Architect flows
- Ability to identify opportunities to automate / streamline where applicable in overall solution
Genesys Cloud Developer IVR Developer
Posted 4 days ago
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Job Description
Duration-Contract
Location- ALPHARETTA, GA
JD
- Experience on IVR ( Interactive Voice Response) Development experience using C#/Java
- Experience on Genesys Composer Experience in Interaction Routing and Designer (IRD)
- Experience in Interaction Workspace (IW)
- 5+ years' experience working as a Genesys developer Experience on working with CI/CD
- 4+ years working with Genesys Cloud objects and Architect flows
- Ability to identify opportunities to automate / streamline where applicable in overall solution
- Genesys Cloud Developer IVR Developer
Regards,
Pallavi Verma
Sr. Technical Recruiter | Syntricate Technologies Inc.
Direct : |
Email : | Web:
We're hiring! connect with us on LinkedIn nd visit our Jobs Portal
Minority Business Enterprise (MBE) Certified | E-Verified Corporation | Equal Employment Opportunity (EEO) Employer
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