2,785 Jgm Insurance jobs in the United States

In this role, you will work in a family atmosphere that prides themselves on being our front line of a positive first touch with our clients. Essential duties include the following:Receives calls and screens and/or directs calls to appropriate depart Receptionist, Insurance, Service, Retail, Banking

SWBC is seeking a talented individual to answer and direct incoming calls, greet visitors, and perform other administrative support duties.

In this role, you will work in a family atmosphere that prides themselves on being our front line of a positive first touch with our clients.

Essential duties include the following:

• Receives calls and screens and/or directs calls to appropriate department and/or staff members; and obtains proper information from caller such as caller's name, nature of business, and person being called upon.
• Provides administrative support in the form of mail-outs, making copies, sorting mail, communications, filing, faxing documents, records and logs all checks coming into the department, and other administrative and/or clerical functions.
• Greets screens and/or directs visitors to appropriate department and/or staff member by obtaining the proper information such as visitor's name, nature of business, and person being called upon, assigning and logging security badges, and paging department employees.

Serious candidates will possess the minimum qualifications:

• High School Diploma or equivalency required.
• Minimum one (1) year as a receptionist answering a multi-line phone system or related experience required.
• Working knowledge of common office software, including MS Office applications.
• Excellent interpersonal, organizational and telephone etiquette skills.
• Bilingual ability in English and Spanish preferred.
• Able to type 35 wpm accurately, ten key by touch, and have a basic knowledge of computers.
• Able to operate a multi-line phone system and other basic office equipment.
• Able to stoop, kneel, and sit for long periods of time.
• Able to lift 10 20 lbs. of documents, copies, mail containers, or other office supplies/small office equipment.

SWBC offers:

• Competitive overall compensation package
• Work/Life balance
• Employee engagement activities and recognition awards
• Years of Service awards
• Career enhancement and growth opportunities
• Leadership Academy and Mentor Program
• Continuing education and career certifications
• Variety of healthcare coverage options
• Traditional and Roth 401(k) retirement plans
• Lucrative Wellness Program

*Based upon employee eligibility

SWBC is a Substance-Free Workplace and requires pre-employment drug testing.

Please note, SWBC does not hire tobacco users as allowed by law.

Franklin Street is currently seeking an Account Manager to join our Insurance Team in Fort Lauderdale, FL.

The ideal candidate must possess 3-5+ years of proven experience demonstrating the ability to service, manage, retain, and grow an existing book of commercial insurance – preferably in the P&C specialty area. An active 2-20 Insurance license is required. Proficient in AMS 360 and Microsoft Office is preferred.

Position Overview:

The Account Manager will support the organization’s overall group of insurance agents by working with emerging agents and managing a book of business to enable the agents to reach a high level of production and provide exceptional customer service to our clients.

• Services, manages, retains, and grows an existing book of insurance business.
• Initiates quotes.
• Talks with underwriters.
• Solves issues and answers technical questions of an advanced nature.
• Handles all day-to-day service work associated with the client’s account, including all endorsement activity and routine coverage questions. Responds to inquiries from clients and communicates through the point-of-sale to gather signed documents, deliver signed documents to underwriters, and obtains any additional information to finalize bind requests from agents (ex: loss runs). Follows up with underwriters for quotes.
• Markets renewals to carriers on behalf of clients and assists in marketing of new business. Ensuring that policy renewals are performed in a timely manner and that client coverage is reviewed at least annually for proper coverages etc. is a core function of this job. Sends renewal letters and correspondence to clients throughout the year.
• Client Contact: Develops and maintains client relationships during the management and renewal process of assigned insurance accounts to ensure excellent customer service and account retention.
• Identifies and determines coverage of policies to be entered into the agency management software system (AMS 360). Keeps activity, deadlines, renewal dates, coverage information, endorsements, and correspondence updated in management system daily to ensure real time information. Updates databases and spreadsheets.
• Exercises discretion and independent judgment in significant matters related to the business and customer service – for example, has the authority to bind insurance coverage on behalf of clients on a regular basis.
• At the discretion of the agent, may accompany agent on client visits, presentations, and meetings.
• In some circumstances, depending on the size of the book of business, may supervise a Commercial Insurance Assistant.
• Prepares/delegates and arranges delivery of certificates of insurance, policies, endorsements, and invoices to clients.
• Records and reports loss notices to carrier.
• Maintains strong lines of communication with the Managing Directors.
• Performs desktop publishing on regular basis to assist in the creation of marketing materials and assists in the creation of PowerPoint presentations. Types and produces general correspondences, memos, charts, tables, graphs, business and financial reports, etc.
• Maintains strict confidentiality regarding company marketing and business matters.
• Performs other duties as assigned.

Requirements:

• 3 – 5 + years of proven experience demonstrating the ability to service, manage, retain, and grow an existing book of commercial insurance – preferably in the P&C specialty area.
• Strong written and verbal communication skills (professional level English). Must be able to speak clearly and concisely. Must possess the ability to represent the company professionally both in person and over the phone with a pleasant demeanor and customer service focus. Professional business attire is required.
• Must be organized, focused, and able to multi-task in a fast-paced business environment.
• Analytical ability is required in order to gather and summarize data for reports, find solutions to various problems, and prioritize work.
• Must possess strong organizational skills and be able to multi-task in a fast-paced, deadline driven, business environment.
• An active Insurance license is required (In Florida, an active 2-20 license is required. In Georgia, an active agent license is required.)
• AMS 360 proficiency or similar industry software experience strongly preferred.
• Advanced proficiency in MS Office suite including Excel, Word, Power Point, Outlook, and related software required. InDesign proficiency a plus.
• Ability to type 45 - 50 wpm or faster strongly preferred.
• Bachelor’s Degree preferred. High school diploma required.
• Additional coursework or related insurance industry experience a plus.

About Franklin Street:

Franklin Street is a family of full-service real estate companies focused on delivering value-added solutions to meet clients’ evolving needs. Through a collaborative philosophy of leveraging the resources, expertise, and experience of each of its divisions—Real Estate, Capital, Insurance, Property Management, and Project Management—Franklin Street offers unmatched value and optimal solutions for clients nationwide.

Make your next career move with Franklin Street. With seven lines of business and six offices across Florida and Atlanta, that perfect opportunity you’ve been looking for is here. We believe in hiring a mix of experienced and new talent to join our team of professionals. Whatever your expertise, wherever you are on your career path, Franklin Street is your destination for success.

Learn more about Franklin Street and our award-winning culture at .

Franklin Street offers competitive salaries, medical – including additional discounts, dental, and vision benefits, disability, and life insurance, 401(K), paid time off, and holiday pay. We also love working together to help the community through our company-sponsored philanthropy events.

Must be able to successfully pass pre-employment (post-offer) drug screen and background check.

Franklin Street and Lighthouse HR Services is an Equal Opportunity Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, or any other classification protected by law.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing.

Our Licensed Insurance Customer Service role may be a new career for you. Theres a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.

Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, youll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

For new hires starting in August, September, October , November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.

We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix, San Antonio, Tampa and Colorado Springs office . This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month.

As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members financial security.

What you'll do:

• Facilitate the member experience by answering phone calls, emails, and other requests from members.
• Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
• Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.
• Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.
• Maintain required Property & Casualty (P&C) licenses and state registrations.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or GED equivalent
• Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed
• 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience
• Ability to prioritize and multi-task, including navigating through multiple business applications

What sets you apart:

• US military experience through military service or a military spouse/domestic partner
• Prior experience in a fast-paced contact center environment

Compensation range: The hiring range for this position is: $6,370 - 50,300.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.