Case Manager - Employment Services

07390 Jersey City, New Jersey Church World Service

Posted 4 days ago

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Job Description

About CWS

Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children . implementing hygiene initiatives in Cambodia or rebuilding projects in Central America . or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.

Purpose

To provide employment services case management services to refugees and other ORR-eligible populations through the Employment Program. This position requires knowledge of case management, problem solving skills and the ability to work in a fast-paced environment.

Responsibilities

  • Enroll eligible clients into the program and provide orientation and on-going case management services throughout the program service period.
  • Develop, create, and maintain employment solutions for refugees and other ORR-eligible clients.
  • Assess clients' employability and assist with development, formulation and implementation of employment service plan, resumes and job applications.
  • Work with clients to remove barriers to employment and realize the goal of family self-sufficiency. Identify support services that may assist clients in becoming self-sufficient, such as ESL, transportation, immigration services, and childcare.
  • Identify job opportunities, assist with application completion, coordinate interviews, advocate for clients and follow-up with employers.
  • Manage ORR-eligible cases, ensuring timely delivery of services and fulfillment of requirements outlined in the RSS Providers Manual as required.
  • Complete all case notes and program documentation, ensures accuracy and compliance within program guidelines and confirms timely delivery of services.
  • Ensure timely data entry into agency and state funder databases.
  • Provides safe, timely, and supervised transport for clients to off-site appointments or activities as needed.
  • Provide or organize on-the-job interpretation services as needed.
  • Communicates, coordinates and promotes program within the community and partners.
  • Respond promptly to employer requests and inquiries.
  • Serve as a local representative of CWS during presentations and meetings with external community resources
  • Identify new referral resources that will facilitate and assist client in self-sufficiency.
  • Serve as an advocate for clients.
  • Perform other related duties as requested.
Qualifications

Education: Bachelor's Degree or equivalent work experience in lieu of degree.

Experience: Minimum of 3 years' work experience with refugee resettlement case management or other direct social services and excellent interviewing skills. Background in job development in social services setting preferred.

Other Skills:
  • Computer literacy, using word processing and database applications.
  • Valid driver's license preferred but not required.
  • Mileage accrued while executing work responsibilities is reimbursable by CWS.
  • Must complete motor vehicle record check.
  • Must be willing and able to travel.


Special Requirements

The job will require reference checks, standard criminal background checks, and motor vehicle background checks.

Benefits

CWS offers a competitive benefits package that includes:
- 403 (b) Retirement Plan
- Medical, Dental and Vision Insurance
- Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years)
- 14 Official Holidays
- 12 Sick Days Off (Accrued monthly)
- Life Insurance and AD&D
- Long Term and Short-Term Disability
- Employee Assistance Program (EAP)
- Health Savings Account
- Flexible Spending Accounts
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Case Manager - Youth Employment Services

11210 Brooklyn, New York Opportunities for a Better Tomorrow

Posted 3 days ago

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Job Description

Opportunities for a Better Tomorrow (OBT) exists to break the cycle of poverty and inequity through education, job training, and employment. Our vision is to strengthen the workforce by serving as a bridge to economic and educational opportunity for individuals in underserved communities. Through our skills-based training, educational services, and direct job placement efforts, we build upward economic mobility for out-of-school and unemployed youth and adults and provide the skills necessary to gain a competitive edge in the job market. Finally, OBT maintains a commitment to fostering and maintaining a work environment where diversity, equity, and inclusion are woven into our organizational DNA.

Position Summary

The Advance & Earn (A&E) Program is a career pathways program for youth and young adults ages 16-24 that provides work readiness support, occupational skills training, and employment services, along with supportive services such as High School Equivalency (HSE) classes, paid internships, comprehensive case management, and access to post-secondary education and sector-based credential training.

The Case Manager will complete contractually required enrollment steps, a comprehensive assessment and corresponding service planning. This work will be done in collaboration with each youth participant to elevate their experiences, their strengths, their interests, and their voice. While in the program, each participant will meet with the Case Manager regularly to work

on barriers to program persistence and success, including the provision and follow through with referrals to other service providers. The Case Manager will also complete all necessary data entry related to this work and support the larger team with other program activities, such as outreach and recruitment, workshops, post-exit placements, etc. Once the participant completes the program, the Case Manager will complete the exit process in the funder- mandated system.

The salary range for this position is $50-55,000 annually.

Essential Job Functions and Responsibilities

  • Assess each applicant for program fit and match with contractual enrollment criteria.

  • Complete a thorough assessment and design a corresponding service plan in collaboration

    with each qualifying applicant. Complete necessary enrollment paperwork.

  • Meet with program participants regularly to discuss barriers to program persistence and

    persistence in a post-exit outcome. Make referrals to other service providers as necessary

    and ensure participants follow through with all referrals.

  • Complete exit steps at the end of each cohort and assist with the placement into positive

    outcomes for all youth.

  • Assure quality, timely data entry into both funder-mandated databases and the agency’s

    Salesforce instance.

  • Support a culture of professionalism designed to teach and cultivate a real-world working

    experience for the youth and young adults served.

  • Assist in identifying and developing services and programs not currently being offered.

  • Collaborate with balance of program team to fulfill all program functions and services that

    may need additional support.

  • Perform all other duties assigned by supervisor.

    Knowledge, Skills and Abilities

  • Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.

  • A passionate commitment to OBT’s mission and vision.

  • A track record in providing comprehensive case management services to young adults.

    Familiarity with the public and nonprofit social service systems and entities that target this

    population.

  • Demonstrated experience developing programmatic systems to enhance program outcomes.

  • The ability to establish strong working relationships with team members, colleagues,

    participants, and external stakeholders.

  • The ability to consistently develop and refine the program model and processes to create

    successful outcomes for participants and staff.

  • Experience working on multiple projects and balancing competing priorities.
  • Strong skill set in data management and data tracking; demonstrated experience managing data collection, analysis, and reporting.

Education and Experience/Training

  • Bachelor’s degree required. A master’s degree or additional, substantial professional development in a related field preferred.

  • A minimum of 3 years’ experience in a case manager or comparable role. 

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