15,886 Key Accounts jobs in the United States

Job Description

Job Description

Hexagon Agility, a business of Hexagon Composites, is a leading global provider of clean fuel solutions for commercial vehicles and gas transportation. Its product offerings include (renewable) natural gas storage and distribution systems, Type 4 composite natural gas cylinders, and (renewable) natural gas fuel systems. These products transport clean gaseous fuels and enable vehicles to reduce emissions while saving operating costs. Learn more at hexagonagility.com and follow @HexagonAgility on Twitter and LinkedIn.

Job Summary:  Responsible for account management of customers within the North American sales region. This includes handling customer relationships and liaising with functional teams – ie engineering and service to drive customer satisfaction and lifetime customer dedication. The Account Manager is also encouraged to develop new qualified leads and expand the book of business by performing routine sales tasks of prospecting, selling value prop, quoting, negotiating and closing sales orders.

Duties and Responsibilities:

• Perform sales and marketing efforts through face-to-face visits, phone, and written communications
• Generate new sales opportunities with existing accounts
• Develop new prospects using cold calls and contacting prospects from inbound inquiries.
• Develop and build repeat sales, applying strong customer relationships and rapport.
• Support and attend trade shows, company activities, and attendance at industry conferences
• Seek out and target new prospects to develop new sales opportunities, initiate action plans to approach and secure new business.
• Generate written reports on customer calls/visits, and communicate customer requirements to management, engineering, and operations teams
• Generate and run bids and proposals
• Negotiation of contracts, including acquiring customer purchase orders, and terms and conditions, when applicable
• Develop, maintain, and improve customer relationships and customer satisfaction
• Communicate and support information regarding delivery of new products and services
• Assist in the formulation of sales forecasting, budgeting, and various other reports; including, but not limited to, market analysis of a given segment upward reporting
• Support contract/program issues related to product development and delivery
• Other duties as assigned.

Requirements:

Education

• A Bachelor’s degree and/or a commensurate combination of skill & education is required, with the preferred fields being in a business, marketing, or technical orientation.

Experience/Knowledge

• A minimum of 5 years of business development/sales experience is required.
• A minimum of 5 years of technical sales required
• Experience working in an industry related to or having strong ties to energy distribution and renewable energy is preferred
• A general knowledge of composite products, processes, and materials preferred
• The ability to understand highly technical products and the related sales and marketing strategies of such products required
• Experience working in a manufacturing organization with ISO 9000 certification (or similar) preferred

Skills

• Advanced level sales skills, including the ability to give technical presentations to varied audiences at various levels of an organization
• Develop and maintain long term relationships with key customers
• Ability to implement, monitor, control, and manage a complex sale.
• Ability to cooperate with, communicate well with, and coordinate projects with external customers, and internal customers/other departments, in an advanced capacity using the English language
• Ability to understand, technical standards and work through related compliance barriers to obtain marketing and sales solutions
• Strong analytical ability with advanced problem-solving skills preferred
• Ability to manage multiple priorities and tasks with minimal supervision
• Ability to work effectively in a highly technical demanding environment

Computer

• Basic level knowledge of CRM, MS Excel, MS Word, MS PowerPoint required
• Basic level knowledge of manufacturing ERP systems in order to produce necessary reports and analyze data preferred
• Ability to work from a remote location (home office) in correct geographic location is preferred.

Physical

• Ability to sit, stand and walk for up to 8 hours or more per day
• Ability to lift and carry up to 10 lbs on a limited basis, and on an infrequent basis ability to lift up to 50 lbs in trade show equipment

Other

• Valid driver’s license and good driving record required

• Travel availability of approximately 30%-50% of the time within the US and occasionally internationally, with the ability to travel on short notice

Disclaimer:

Hexagon Agility is an equal opportunity and affirmative action employer and ensures that all qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, disability, or veteran status.

**Time Type:**
Full time
**Remote Type:**
**Job Family Group:**
Sales
**Job Description Summary:**
Drive volume, share and profit growth in accounts and on annual, monthly, customer, and brand basis. Manage relationships with buyers in charge of purchasing decisions for multi-unit accounts. Work closely with Trade Development, field sales, retailers, and Division Managers to manage business and programs.
**Job Description:**
**Job Responsibilities:**
+ Maintains key accounts by effectively communicating marketing plans, developing and maintaining relationships with key influencers of purchasing in multi-unit accounts, presenting new products, executing on promotional events where appropriate, and conducting business reviews as prescribed by management.
+ Lead development of annual plans for key accounts that state agreed brand and consumer strategies and ensure the delivery of business goals.
+ Employ strategies that strengthen position to be the wholesaler of choice in the account's planning processes.
+ Educates account staff on priority brands by administering instructional staff training seminars and business/category insights where appropriate.
+ Manage and evaluate all promotional spending by account priority with regards to performance and implement corrective business building actions.
+ Assist in the development of account specific presentations as well as goals for volume, profit, distribution, and merchandising promotion execution.
+ Proactively participate in strategy briefing sessions while continuously providing feedback on program executions, effectiveness and generating problem solving ideas where applicable.
+ Drive volume and profit growth of multi-unit accounts.
+ Obtain and communicate updated market competitive information.
+ Understands company pricing and product programming information on a monthly basis by reviewing and maintaining accurate and up to date records.
+ Understands competitive pricing and product programming by reviewing pricing schedules and surveying accounts.
+ Manages supplier surveys by planning routes, pre-surveying accounts, conducting survey with supplier, recapping the survey, executing follow-ups, and scheduling Sales Representatives if appropriate.
+ Establish and present merchandising objectives relative to brand priority for each account by understanding company priorities and defining POS needs to the supplier.
+ Produces POS including, but not limited to, signage and wine and cocktail lists by leveraging BBG Digital Capabilities.
+ Ensures maximum brand visibility within accounts by maintaining account standards as determined by management and using effective and current point of sale materials when appropriate.
+ Assists event-marketing manager by helping to organize, solicit, and execute events and brand promotions to maximize brand visibility.
+ Has direct account management, similar to a Sales Rep in SAP with limited reporting needs.
+ Other duties, as assigned by the jobholder's supervisor, may also be required.
**Minimum Qualifications:**
+ Bachelor's degree in related field and/or equivalent training and work experience
+ Minimum of 5 years' experience in sales
+ Proficient PC skills using MS Office and other various computer programs including presentation software
+ Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
+ Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
+ Analytic and Reporting skills
+ Utilize sound judgement and problem-solving skills
+ Ability to work in fast-paced, high-volume, team environment
**Preferred Qualifications:**
+ Supervisory experience
+ Relevant cross-functional experience (finance, operations, IT, HR, project management, etc.)
+ Possess a valid driver's license
**Physical Requirements:**
+ While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone
**Competencies:**
+ May help coordinate the work of junior members of the team.
+ Resolves issues which are often varied and non-routine. Undertakes analysis and investigation to solve issues.
_This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description._
65 - 75,000.00 + Bonus + Car Allowance + Supplier Incentive Plan
-
Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here ( . If you need a reasonable accommodation because of a disability for any part of the employment process, please call ( and let us know the nature of your request and your contact information.

Account Director - Key Accounts
**Date:** Aug 19, 2025
**Location:** North Carolina, NC, US
**Company:** Corning
Requisition Number: 69822
**The company built on breakthroughs.  **
**Join us. **
Corning is one of the world's leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what's possible.   
How do we do this? With our people. They break through limitations and expectations - not once in a career, but every day. They help move our company, and the world, forward.  
At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.  
Come break through with us. 
Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings - carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.
**iBwave** is a global leader at innovating and delivering Solutions that simplifies the lifecycle of converged networks, keeping the world connected. As the driving force behind great in-building & campus outdoor wireless enabling billions of end users and devices, iBwave is the global industry reference. Our software solutions allow for smarter planning, design, and deployment of any wireless network regardless of size, complexity, or technology. Recognized for world-class support in 100 countries, we also offer the industry's most comprehensive components database and a well-established certification program.
**What's in it for You?**
+ Shape the Next Phase of iBwave's Growth: Leverage your sales skills to expand within Key Accounts, exploit untapped divisions, and contribute to a global success story
+ Join a Market Leader and Visionary: with consistent YoY growth, an agile culture awarded top employer for the last two years, and the backing of a Fortune 500
+ Work with Cutting-Edge Technologies: that are shaping Indoor and Outdoor Convergence impacting billions of end users and devices
**ROLE PURPOSE**
Reporting to the Sr. Director Sales & Commercial Operations Americas, the Account Director - Key Accounts is responsible for developing and executing a sales strategy to increase the market share within key accounts, fostering strong relationships across customers' business units (Wireless, Enterprise, and/or & Public Safety) to achieve the global sales objectives.The Account Director will develop Target Account Selling (TAS) plans to maximize sales and margin of iBwave solutions to selected accounts and partners to guarantee the future growth and success of the company.The Account Director would lead coordination of internal resources to achieve financials targets and strengthen customer relationships.
**KEY RESPONSIBILITIES**
**Sales & Strategy:**
+ Lead the development and execution of the sales strategy for iBwave solutions within assigned Key Accounts to achieve individual sales targets
+ Helping your assigned accounts to leverage our solutions to support the successful implementation of their in-building and campus wireless networks. Establish and cultivate relationships with existing and prospective customers across key functional areas, including senior executive engagement
+ Analyze existing needs and anticipate future customer requirements while promoting iBwave solutions to meet customers' initiatives
+ Engage in frequent cross-organizational and outside customer contacts to provide solutions to difficult technical or commercial challenges associated with specific projects.
+ Pursue actively and close direct sales opportunities with specific strategic target accounts
+ Organize Quarterly Business Reviews (QBR) and annual strategic planning sessions with key accounts executives
**Leadership and Management:**
+ Build and maintain Target Account Plans, Opportunities and related activities
+ Report key market information to the Sr. Director Sales and Executives
+ Identify competitive threats to iBwave in terms of performance, cost, quality or market access
+ Use industry knowledge to enhance market position and strengthen customer relationships
+ Direct iBwave support functions (Customer Services, Development and Sales Engineering) to meet customer needs
+ Participate in internal meetings on sales budgets, forecasts, market analysis, contract management and competitive intelligence
+ Achieve objectives while demonstrating the ability to work independently
+ Align selling expenses with allocated budget
**REQUIRED QUALIFICATIONS**
+ University business degree or equivalent, bachelor in Telecom Engineering is a plus
+ 10-15 years of experience evolving in a sales organization
+ Strong commitment, flexibility, drive and high reliability
+ Proven ability to build relationships at the Executive level (contact in Wireless, Wireline and Enterprise are an asset)
+ Result oriented with Entrepreneurial / Hunting attitude
+ Travel might represent more than 40% of the time
+ Strong interpersonal skills, with the ability to quickly establish rapport and credibility, influence decision, gain closure, and collaborate within a team structure
+ 'Self-starter' with initiative, resilience, organization and time management skills
+ Must be able to work effectively with minimum supervision
+ Language skills: English a must; French or others a plus
**Sales Strategy:**
+ Proven track record of consistently meeting and exceeding objectives
+ Expertise in complex sales and solutions selling (TAS)
+ Proven interpersonal skills, excellent communicator
+ Proficient in Power Point (writing presentations and presenting) and Excel
+ Ability to work and lead informal teams
+ Proficiency with CRM-based software tools, preferably with Salesforce.com
+ Strong business acumen
**Technical Skillset:**
+ Broad understanding and wide application of technical and commercial principles, theories, and concepts in fixed and mobile networks
+ Sales Experience in Carrier Networks market (Wireline, Wireless, Enterprise) is a plus
+ Experience with wireless network planning solutions (macro or in-building) is a plus
+ Well-founded technical knowledge of Carrier network infrastructure
**This position does not support immigration sponsorship.**
The range for this position is $127,295.00 - $175,031.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position are dependent on hours worked and may include medical, dental, vision, 401(k) plan, pension plan, life insurance coverage, disability benefits, and PTO.
***
**A job that shapes a life. **
**Corning offers you the total package. **
Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial, and career from day one
+ As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit that grows throughout your career. We also offer a 401(k) savings plan with company matching contributions. 
+ Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, and disease management programs.
+ Company-wide bonuses and long-term incentives, align with key business results and ensure you are rewarded when the company performs well - when Corning wins, we all win.   
+ Getting paid for our work is important but feeling appreciated and recognized for those contributions motivates us much more. That's why Corning offers a peer-to-peer recognition program to celebrate success by recognizing colleagues who demonstrate above-and-beyond behaviors. 
We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at.

Job Description

Job Description

Salaried Role 90k annually

Experience selling to Hospitality industry

Requirements:

• 5+ years of B2B sales or account management experience, with a strong track record of success in the hospitality sector
• Experience selling to or managing relationships with hotel groups, QSR brands, fast casual chains, or restaurant franchisees
• Strong understanding of hospitality procurement cycles, planning, and project timelines
• Excellent communication and relationship-building skills
• Self-motivated, with the ability to work independently and travel (25–50%) as needed

Position Summary:

The Key Accounts Manager will be responsible for driving sales growth within the hospitality sector—specifically targeting hotel groups, resorts, and national restaurant chains. The ideal candidate will have proven success managing key accounts and building relationships within the hospitality industry, especially with procurement, design, and development teams in large hotel or restaurant organizations.

Key Responsibilities:

• Develop and manage strategic relationships with hospitality clients including hotel groups, ownership companies, management firms, and national restaurant chains
• Proactively call on hospitality decision-makers, including procurement managers, franchise development teams, and FF&E specifiers
• Identify opportunities for umbrella solutions in new construction, renovation, and seasonal refresh programs
• Prepare and deliver tailored presentations and proposals that meet brand standards and operational needs
• Work closely with internal teams to ensure seamless project execution and exceptional client service
• Attend hospitality, design, and franchise development trade shows and conferences to represent the Shademaker brand
• Maintain an active pipeline of commercial opportunities and manage forecasting in CRM

Preferred Backgrounds:

• Experience as a vendor/supplier rep for hotels (e.g., Marriott, Hilton, Hyatt) or QSR/restaurant brands (e.g., Starbucks, Shake Shack, Chipotle)
• Existing relationships with hospitality purchasing groups, design firms, or development teams
• Previous experience with long lead-time products in commercial or design/spec-driven categories

#ZRFON

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.
Carrier Rental Systems provides year-round solutions for temperature control, power generation, and special event needs by renting and selling HVAC equipment during emergency breakdowns, planned outages, equipment retrofits, and plant expansions.
Carrier Rental Systems is seeking a motivated, energetic, customer-focused individual to join the organization as a Rentals Key Accounts and Special Events Manager.
This position is responsible for building and executing on a growth strategy focused on National/Key Accounts across North America and includes the management and execution of our Special Events Segment.
Strong customer relations, sales and negotiation skills are critical in building new and maintaining healthy relationships with key customers.
**Key Responsibilities**
+ Participate in the development and implementation of the sales strategy plan to ultimately achieve sales objectives. 
+ Conduct numerous face-to-face meetings, presentations and strategic conference calls with customers to gather and document the changing needs of the national account and their end-users.
+ Help identify the segments internal strengths and weaknesses, as well as its external opportunities and threats.
+ Identify, management and execute Special Events segment opportunities using team resources.
+ Coordinate with company executives and sales & marketing professionals to analyze market trends. 
+ Participate during internal sales calls and monthly meetings and report on partner-facing activities. 
+ Work with Internal Marketing teams to coordinate and execute annual marketing and promotional campaigns.
**Basic Qualifications**  
+ Bachelor's Degree OR a High School diploma / GED with 5 years of industry experienceie; manufacturing, plumbing or electrical.
+ 3+ years of experience utilizing Customer Relationship Management (CRM) plus skills and knowledge of CRM tools (i.e. Salesforce).
+ Valid driver's license, must be able to pass MVR
**Preferred Qualifications**
+ Experience with Commercial HVAC products
+ Understanding of National Accounts sales function
+ Strong interpersonal and customer relationship skills supported by previous experience
+ Proven ability to multi-task, manage multiple projects and effectively determine priorities
+ Marketing communication and strategic planning skills
+ Strong presentation skills with the ability to train on various industry related topics
+ Knowledge of the Special Events industry
+ Knowledge of the HVAC wholesale distribution market
+ Proactive and results-oriented to work in a rapidly growing industry
+ Technical aptitude
+ Strong problem-solving, strategic thinking, and analytical skills required
+ Team-oriented, foster teamwork with improved ideas and resolution to problems
+ Strong computer skills essential - thorough knowledge of Word, Excel, PowerPoint, and web-based applications
+ Ability to effectively work remotely and in a fast-paced environment
+ Extensive travel is required for effective customer and team support, approximately 75%(as required; some nights and weekends)
#LI-remote
_RSRCAR_
**Pay Range:**
$90,263 - $157,959 Annually
**_Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._**
**Job Applicant's Privacy Notice:**
Click on this link ( to read the Job Applicant's Privacy Notice

Job Description

Job Description

Who We Are

Tower 28 is building a world where beauty is accessible, inclusive, and sensitive. We want to push the boundaries of what beauty should be, a mix of high quality, high standards, and high levels of fun. We want to be a beauty big sister, who knows what’s right (clean, non-toxic, vegan, cruelty-free) but also knows how to have a good time (clean beauty doesn’t have to be so serious!).

 

What You’ll Be Doing

As an Associate Manager of Key Accounts, you will support the Senior Director of International and Amazon in facilitating and eventually leading cross-functional initiatives across Sales, Finance, PR, Social, Marketing, Operations, and Education teams. You’ll liaise with retailers and external partners to ensure accurate and timely information is shared with the right stakeholders. Additionally, you’ll manage materials, consolidate data, and support product launch logistics for key accounts such as Sephora US, Sephora UK, Sephora Middle East, and others. 

 

This is a full-time role with a hybrid work schedule based in West LA, reporting directly to the Senior Director of International and Amazon.

 

Retailer Responsibilities:

• Own monthly Sephora reviews report for domestic and international to provide brand performance analysis and program insights
• Coordinate and communicate changes between internal team and international accounts, including product registration status, stock, education request, sampling, etc.

 

Managing New Product Launches:

• Complete setup forms for key accounts, detailing launch specifics and NIFs (digital and omni). 
• Collaborate with country teams to align logistics, registration updates, and product development, ensuring timely launch dates. 
• Partner with the retail marketing team on updates and key deliverable timelines, including additional exposure (endcap, window, launchpad, and etc.)

 

International Master File: 

• Update and maintain the International Master File with new and existing product, retailer information, and key account contacts, ensuring all data is accurate and up to date for cross-functional internal use.

What You’ll Need

• 2-4 years experience managing key accounts at a high-growth beauty brand Bachelor's degree in marketing, business, or a related field 
• Exceptional organizational skills and attention to detail. 
• Experience with Word, Excel, PowerPoint, Outlook, and Google Drive. 
• Experience in fast-paced start-up environments. 
• Knowledge of Sharepoint, Asana, Sephora Brand Portal, and other tools are a plus.

 

Who You Are

• A professional communicator who listens, persuades, and delivers insights to stakeholders.
• A proactive and independent problem solver who is capable of working well cross-functionally.
• A passionate individual with a strong interest in the beauty industry with a background in Consumer Goods

 

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As a Principal Account Manager here at Honeywell, you will have a significant impact on the company's success. With your extensive experience in managing strategic accounts and driving revenue growth, you will play a crucial role in building and maintaining strong customer relationships. Your ability to identify new business opportunities, provide tailored solutions, and collaborate with cross-functional teams will contribute to the company's growth, customer satisfaction, and market leadership. You will report directly to our 1 and you'll work out of our Atlanta, Georgia location on a hybrid work schedule. In this role, you will impact the company by managing and growing a portfolio of strategic accounts, serving as the primary point of contact for customer relationships. You will develop and execute strategic account plans to drive revenue growth and achieve sales targets. Building and maintaining strong relationships with key stakeholders, understanding their business needs, and providing tailored solutions will be essential. Additionally, you will identify new business opportunities within existing accounts and collaborate with cross-functional teams to deliver value-added solutions. Your expertise in contract negotiations and effective account management will ensure customer satisfaction and contribute to continuous growth.
This account manages Walmart, Verizon, and McDonalds.
**KEY RESPONSIBILITIES**
- Manage and grow a portfolio of strategic accounts, serving as the primary point of contact for customer relationships
- Develop and execute strategic account plans to drive revenue growth and achieve sales targets
- Build and maintain strong relationships with key stakeholders, understanding their business needs and providing tailored solutions
- Identify new business opportunities within existing accounts and collaborate with cross-functional teams to deliver value-added solutions
- Lead contract negotiations and ensure customer satisfaction through effective account management
- Monitor market trends, competitor activities, and customer feedback to identify areas for improvement and drive continuous growth
**YOU MUST HAVE**
- Minimum of 7+ years of experience in account management or sales, with a proven track record of managing key accounts and driving revenue growth - Strong communication and negotiation skills
-Experience with managing large accounts - over 10 M
- Ability to build and maintain strong relationships with customers and internal stakeholders
- Strategic thinking and problem-solving abilities - Excellent organizational and time management skills
- Proficient in CRM software and Microsoft Office Suite
**WE VALUE**
- Proven ability to drive revenue growth and achieve sales targets
- Strong business acumen and understanding of market dynamics
- Ability to effectively manage multiple accounts and prioritize tasks
- Customer-focused mindset with a passion for delivering exceptional service
- Ability to work independently and as part of a team
- Continuous learning mindset and willingness to adapt to changing market trends
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

**Date Posted:**
2025-06-24
**Country:**
United States of America
**Location:**
OTFLH: Florida Home Offices Remote Location, Remote City, FL, 33408 USA
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?
**We are looking for a** Client Engagement Specialist, Key Account. This is a great opportunity to join the Otis Americas key accounts team and support one of our largest accounts. This role will work closely with the key account executives to provide support with meeting customer expectations. The successful candidate will be reliable and prioritizes the customer experience.
**Location:**
Flexible, this position can also be remote
**On a typical day you will:**
+ Collaborate closely with key account managers to prioritize current customer needs.
+ Serve as a liaison with internal Otis departments and branches for billing, booking, and collections to ensure accurate processing.
+ Update customer reports as necessary, including testing updates and consultant requests.
+ Manage the proposal request process alongside key account managers.
+ Oversee the approval process for national/portfolio-level Certificates of Insurance (COIs) with the insurance department.
+ Support efforts for resigning and recapturing contracts.
+ Utilize electronic bid systems, such as Ariba, for resigning and recapturing RFPs when required.
+ Coordinate customer billing needs with web billing, finance, collections, and branches.
+ Work within customer-required systems for annual updates of COI, safety, and organizational information (e.g., MyCOI, Compliance Depot, Browz, Avetta).
+ Engage in daily operations using the NSA SharePoint tracker or other systems as required.
+ Act as a liaison between internal and external customers.
+ Troubleshoot incoming customer issues, specifically billable repair requests and general customer-specific needs.
+ Generate and update customer reports as necessary, including spend and KPI reports.
+ Perform an annual review and update of special handling rates
**What you will need to be successful**
+ Proven track record of meeting deadlines and effectively prioritizing tasks.
+ Demonstrated excellence in customer service, consistently exceeding customer expectations.
+ Proven ability to work collaboratively with others, valuing diverse opinions and approaches.
+ Strong team collaboration skills and ability to thrive in a team environment.
+ Associate's degree required; Bachelor's degree preferred.
+ Proficiency in Excel, including experience with reporting, PivotTables, and charts.
**If you have these four (4) traits, you will love this role:**
+ **Accountability** , you follow through on commitments and make sure others do the same
+ **Action Oriented,** readily takes action on challenges and displays a can-do attitude.
+ **Communicates Effectively,** effective in a variety of communication settings and provides timely and helpful information to others.
+ **Customer Focused,** you gain insight into customer needs and identify opportunities that benefit them
We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
**Apply today to join us and build what's next!**
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. 
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.

**Date Posted:**
2025-06-24
**Country:**
United States of America
**Location:**
OTFLH: Florida Home Offices Remote Location, Remote City, FL, 33408 USA
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?
**We are looking for a** Client Engagement Specialist, Key Account. This is a great opportunity to join the Otis Americas key accounts team and support one of our largest accounts. This role will work closely with the key account executives to provide support with meeting customer expectations. The successful candidate will be reliable and prioritizes the customer experience.
**Location:**
Flexible, this position can also be remote
**On a typical day you will:**
+ Collaborate closely with key account managers to prioritize current customer needs.
+ Serve as a liaison with internal Otis departments and branches for billing, booking, and collections to ensure accurate processing.
+ Update customer reports as necessary, including testing updates and consultant requests.
+ Manage the proposal request process alongside key account managers.
+ Oversee the approval process for national/portfolio-level Certificates of Insurance (COIs) with the insurance department.
+ Support efforts for resigning and recapturing contracts.
+ Utilize electronic bid systems, such as Ariba, for resigning and recapturing RFPs when required.
+ Coordinate customer billing needs with web billing, finance, collections, and branches.
+ Work within customer-required systems for annual updates of COI, safety, and organizational information (e.g., MyCOI, Compliance Depot, Browz, Avetta).
+ Engage in daily operations using the NSA SharePoint tracker or other systems as required.
+ Act as a liaison between internal and external customers.
+ Troubleshoot incoming customer issues, specifically billable repair requests and general customer-specific needs.
+ Generate and update customer reports as necessary, including spend and KPI reports.
+ Perform an annual review and update of special handling rates
**What you will need to be successful**
+ Proven track record of meeting deadlines and effectively prioritizing tasks.
+ Demonstrated excellence in customer service, consistently exceeding customer expectations.
+ Proven ability to work collaboratively with others, valuing diverse opinions and approaches.
+ Strong team collaboration skills and ability to thrive in a team environment.
+ Associate's degree required; Bachelor's degree preferred.
+ Proficiency in Excel, including experience with reporting, PivotTables, and charts.
**If you have these four (4) traits, you will love this role:**
+ **Accountability** , you follow through on commitments and make sure others do the same
+ **Action Oriented,** readily takes action on challenges and displays a can-do attitude.
+ **Communicates Effectively,** effective in a variety of communication settings and provides timely and helpful information to others.
+ **Customer Focused,** you gain insight into customer needs and identify opportunities that benefit them
We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
**Apply today to join us and build what's next!**
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. 
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
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We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.