4,906 Laboratory Operations jobs in the United States

Laboratory Operations Manager – Ft. Collins, CO

Overview

In this role the Laboratory Operations Manager will oversee the daily operations of a microbiological laboratory, ensuring the highest standards of testing accuracy, compliance, and customer service. As a key on-site lead, the candidate should provide scientific leadership with strong operational and business acumen. The Lab OPS Manager is responsible for quality, strong customer focus, team leadership, financial & operational performance, and continuous improvement.

Responsibilities

• Lead a team of 2–3 supervisors and oversee potential 15-25 total staff within lab.
• Oversee day-to-day micro-testing lab activities to meet performance goals for quality, productivity and turnaround time.
• Ensure compliance with ISO 17025 and corporate quality management standards and maintain a clean, safe, and organized lab environment.
• Supervise staff in monitoring lab equipment condition and manage maintenance/replacement needs.
• Meet and exceed client expectations for turnaround time and service delivery.
• Promote employee engagement, retention, and cross-training to build a flexible, skilled team.
• Manage the lab’s P&L and align operational decisions with budget expectations.
• Identify and implement cost-saving opportunities across labor, supplies, and services.
• Manage vendor relationships to ensure value and efficiency.
• Contribute to cross-lab best practice sharing, overflow testing, and pilot projects.
• Maintain a strong presence on the floor to reinforce performance standards and provide real-time feedback.
• Oversee client-specific and non-routine testing projects as needed.

Education and Work Experience

• Bachelor’s degree in science, business, or related field required; Master’s degree a plus.
• Minimum of 5 years of experience in operations, including leading supervisors of hourly/non/exempt teams.
• Preferred experience in commercial lab testing of meat and dairy products.

Qualifications

• Proven success in managing operations, financials, and teams to measurable outcomes.
• Strong interpersonal and written communication skills.
• Skilled in interpreting technical, regulatory, and business documentation

Laboratory Operations Manager – Bethlehem, PA

Overview

In this role the Laboratory Operations Manager will oversee the daily operations of a microbiological laboratory, ensuring the highest standards of testing accuracy, compliance, and customer service. As a key on-site lead, the candidate should provide scientific leadership with strong operational and business acumen. The Lab OPS Manager is responsible for quality, strong customer focus, team leadership, financial & operational performance, and continuous improvement.

Responsibilities

• Lead a team of 2–3 supervisors and oversee potential 25-35 total staff across all shifts.
• Oversee day-to-day lab activities to meet performance goals for quality, productivity and turnaround time.
• Ensure compliance with ISO 17025 and corporate quality management standards and maintain a clean, safe, and organized lab environment.
• Supervise staff in monitoring lab equipment condition and manage maintenance/replacement needs.
• Meet and exceed client expectations for turnaround time and service delivery.
• Promote employee engagement, retention, and cross-training to build a flexible, skilled team.
• Manage the lab’s P&L and align operational decisions with budget expectations.
• Identify and implement cost-saving opportunities across labor, supplies, and services.
• Manage vendor relationships to ensure value and efficiency.
• Contribute to cross-lab best practice sharing, overflow testing, and pilot projects.
• Maintain a strong presence on the floor to reinforce performance standards and provide real-time feedback.
• Oversee client-specific and non-routine testing projects as needed.

Education and Work Experience

• Bachelor’s degree in science, business, or related field required; Master’s degree a plus.
• Minimum of 5 years of experience in operations, including leading supervisors of hourly/non/exempt teams.
• Preferred experience in commercial lab testing (food & beverage) or manufacturing.

Qualifications

• Proven success in managing operations, financials, and teams to measurable outcomes.
• Strong interpersonal and written communication skills.
• Skilled in interpreting technical, regulatory, and business documentation

As a day-shift Laboratory Supervisor at IDEXX, you will be a people leader at one of the largest veterinary diagnostic companies in the world. You will supervise a team of Medical Laboratory Technicians; who are helping to analyze samples which helps veterinarians diagnose and treat pets. The focus on enhancing the lives of people and pets, starts with our own employees and empowering them to achieve their goals, focusing on continuous improvement, and supporting the strong collaboration and inclusiveness that exist in our team. This is a full-time role with competitive day-one benefits and performance incentives.

Want to learn more about our position? Check out what our employees say!

In This Role:

• You will leverage your passion for coaching and developing employees, and helping them reach business goals and their full potential
• You will organize staff schedules, coordinate workflow, and oversee costs and metrics
• You will problem-solve every day, from trouble-shooting diagnostic analyzers to resolving situational workflow and turnaround time challenges
• You will be a business leader and a people leader for the lab and the line of business
• You will bring your passion and enthusiasm for teamwork, success, innovation and excellence to your role, every day.

What You Will Need to Succeed:

• You've directly supervised 10+ employees in a fast-paced and/or high-volume work environment
• You have knowledge of human clinical or veterinary testing and procedures.
• You love a fast-paced, high-volume, innovative work environment
• You are passionate about people leadership
• You are excited about the opportunity to use your skills and abilities in promoting the health and well-being of animals.
• Able to meet the physical requirements that go with working in a lab - standing and sitting for extended periods of time, phone & computer use, extended reach, lifting up to 50lb, and specific vision ability - close, color, depth perception, and ability to adjust focus.
• This is a laboratory, so there is potential exposure to biohazards, agents known to cause zoonotic diseases, and hazardous chemicals.

What You Can Expect From Us:

• Salary rate targeting $80-85K
• Opportunity for annual cash bonus
• Opportunity for performance based annual merit increase
• Health / Dental / Vision Benefits Day - One
• 5% matching 401k
• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!

Schedule:

• The hours for this position are Tuesday-Saturday, 8:30am-5:00pm.
• The shifts and hours may vary slightly depending on business needs.
• Reliable and dependable attendance is an essential function of the position.

Why IDEXX?

We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let's pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

Is this the role for you? Apply today!

#LI-CH1

#IND-LAB

Job Description

We are seeking a proactive and technically skilled Laboratory Operations Technician to support the daily operations of our laboratory. This is a full-time onsite position , Monday through Friday, based at our Northbrook laboratory. The role involves procurement coordination, vendor management, basic equipment troubleshooting and repair, and collaboration with internal departments to ensure smooth lab functionality.

Responsibilities

• Coordinate procurement of lab materials, supplies, equipment, and services based on user requests.
• Manage vendor relationships and accounts, ensuring timely delivery and service quality.
• Collaborate with Finance (Sourcing, Payables, etc.) to ensure accurate processing of purchases and invoices.
• Assist in the development of annual budgets and capital expenditure plans for laboratory equipment.
• Perform basic troubleshooting and repairs on electrical and mechanical lab equipment.
• Maintain inventory and ensure proper documentation of lab assets and tools.
• Operate Oracle or equivalent systems to input and extract relevant data.
• Support continuous improvement initiatives within the lab environment.
• Ensure compliance with UL Standards of Business Conduct and all physical/digital security protocols.
• Perform other duties as assigned to support lab operations.

Qualifications

• High school diploma or technical degree in Electrical, Mechanical, or related field.
• Basic understanding of electrical and mechanical systems.
• Hands-on experience with troubleshooting and repairing lab or technical equipment.
• Familiarity with procurement processes and vendor management.
• Proficiency in using enterprise systems (e.g., Oracle, SAP) and Microsoft Office Suite.
• Strong organizational and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Commitment to safety, compliance, and continuous improvement.

Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $51,600 and $68,700 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 5% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).

Learn More:

Curious? To learn more about us and the work we do, visit our company page

#LI-BD1

#LI-Onsite

About Us

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

About the Team

Our global network of 80+ laboratories is constantly evolving, because the world around us is always changing. We embrace this - we invest in improving our equipment and our skills so we're one step ahead of the market. One day we could be setting up a burn test and the next, simulating a tornado. And because we're always evolving, your career will evolve alongside us, whether you're working on brand new technology or connecting with experts around the globe. Join our team, drive the growth of our organization and deliver real change - in a changing world.

We are seeking a proactive and technically skilled Laboratory Operations Technician to support the daily operations of our laboratory. This is a full-time onsite position, Monday through Friday, based at our Northbrook laboratory. The role involves procurement coordination, vendor management, basic equipment troubleshooting and repair, and collaboration with internal departments to ensure smooth lab functionality.

• Coordinate procurement of lab materials, supplies, equipment, and services based on user requests.

• Manage vendor relationships and accounts, ensuring timely delivery and service quality.

• Collaborate with Finance (Sourcing, Payables, etc.) to ensure accurate processing of purchases and invoices.

• Assist in the development of annual budgets and capital expenditure plans for laboratory equipment.

• Perform basic troubleshooting and repairs on electrical and mechanical lab equipment.

• Maintain inventory and ensure proper documentation of lab assets and tools.

• Operate Oracle or equivalent systems to input and extract relevant data.

• Support continuous improvement initiatives within the lab environment.

• Ensure compliance with UL Standards of Business Conduct and all physical/digital security protocols.

• Perform other duties as assigned to support lab operations.

• High school diploma or technical degree in Electrical, Mechanical, or related field.

• Basic understanding of electrical and mechanical systems.

• Hands-on experience with troubleshooting and repairing lab or technical equipment.

• Familiarity with procurement processes and vendor management.

• Proficiency in using enterprise systems (e.g., Oracle, SAP) and Microsoft Office Suite.

• Strong organizational and communication skills.

• Ability to work independently and collaboratively in a fast-paced environment.

• Commitment to safety, compliance, and continuous improvement.

Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $51,600 and $68,700 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 5% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).

Learn More:

Curious? To learn more about us and the work we do, visit our company page

#LI-BD1

#LI-Onsite

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:

Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.

We are seeking a proactive and technically skilled Laboratory Operations Technician to support the daily operations of our laboratory. This is a full-time onsite position, Monday through Friday, based at our Northbrook laboratory. The role involves procurement coordination, vendor management, basic equipment troubleshooting and repair, and collaboration with internal departments to ensure smooth lab functionality.
+ Coordinate procurement of lab materials, supplies, equipment, and services based on user requests.
+ Manage vendor relationships and accounts, ensuring timely delivery and service quality.
+ Collaborate with Finance (Sourcing, Payables, etc.) to ensure accurate processing of purchases and invoices.
+ Assist in the development of annual budgets and capital expenditure plans for laboratory equipment.
+ Perform basic troubleshooting and repairs on electrical and mechanical lab equipment.
+ Maintain inventory and ensure proper documentation of lab assets and tools.
+ Operate Oracle or equivalent systems to input and extract relevant data.
+ Support continuous improvement initiatives within the lab environment.
+ Ensure compliance with UL Standards of Business Conduct and all physical/digital security protocols.
+ Perform other duties as assigned to support lab operations.
+ High school diploma or technical degree in Electrical, Mechanical, or related field.
+ Basic understanding of electrical and mechanical systems.
+ Hands-on experience with troubleshooting and repairing lab or technical equipment.
+ Familiarity with procurement processes and vendor management.
+ Proficiency in using enterprise systems (e.g., Oracle, SAP) and Microsoft Office Suite.
+ Strong organizational and communication skills.
+ Ability to work independently and collaboratively in a fast-paced environment.
+ Commitment to safety, compliance, and continuous improvement.
Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $51,600 and $68,700 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 5% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).
Learn More:
Curious? To learn more about us and the work we do, visit our company page global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:
Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.

SIGN ON BONUS!
Job Summary:
Plan, manage, organize and coordinate Laboratory services. Subject matter expert and the technical resource for the region in designated specialized area. Responsible for the design and oversight of highly reliable laboratory operations including accountabilities for quality of care, member experience, affordability, standard work and employee experience and competence. Accountable for role modeling principles defined in KP Mission and Standards and creating a culture of compliance, ethics and integrity.
Essential Responsibilities:
+ Exceptional Care and Service. Lead and manage technical, clinical, and operational aspects of the laboratory and pathology services. Monitor test results, equipment, and laboratory information systems. Perform, assist and support functions within laboratory as needed. Promote an organizational culture of safety and ensure appropriate patient safety. Design/evaluate processes to ensure high reliable standard laboratory services across continuum of care. Build strong performance-based, collaborative relationships with local and regional leadership fostered by frequent communication and interaction to identify and resolve problems/issues and improve delivery of laboratory services. Maintain a productive partnership with pathologists and laboratory staff. Represent the laboratory in Medical Operations Building and Regional facilities functions and committees. Participate in on call responsibility to include, not limited to, Lab Manager and/or Manager of the Day programs. Develop, implement, and monitor laboratory policies and procedures. Oversee regulatory and accreditation requirements to ensure departmental technical, quality, and administrative activities are compliant with all regulatory requirements including, but not limited to CAP, COLA, OSHA and CMS. Establish, implement, and maintain service standards to meet member and internal client expectations. Implements and monitors new service offerings to meet changing business needs.
+ Employee Experience. Manages departmental human resources. Ensures on-going staff development. Develops and presents in-service programs to medical center and regional staff. Designs and implements the laboratory safety program, including hazardous waste management, chemical hygiene plan, and injury prevention program. Hire,develop and retain competent and professional staff. Evaluate performance, recognize achievements and, when necessary, initiate corrective action in accordance with Kaiser policy and state and federal law. Provide and oversee training and competency as well as teaching, promoting and modeling effective communication for staff. Ensure employee experience activities incorporate all applicable KP policies, regulations and accreditation standards. Ensures technical and support staff provide the highest quality of care and comply with CLIA, CAP, COLA, Joint Commission, AABB, NCQA, federal, state, and local requirements. Accountable to deliver an environment and culture of employee safety.
+ Grow Sustainably. Administer staffing, materials and capital equipment budget for the assigned laboratories. Perform financial planning; review budget preparation and justification of labor and non-labor expenditures. Maintain an ongoing process to identify and evaluate cost restructuring activities that achieve gainful results for the laboratory and organization. Ensures compliance with clinical practice standards, staffing, payroll, budgets, fiscal management, and quality improvement activities. Participates in the development of and implements and monitors strategic plans/initiatives that are aligned with organizational strategy and operating plans, improves Member and Employee Experience, and reduces the overall cost of medical care. Creates staff alignment on regional and national strategies, goals, and priorities. Leads overall operations of laboratory services and all employees engaged in providing those services. Collaborates with inter/intra-regional clinical lab facilities to ensure an integrated laboratory delivery system. Leads and manages complex and diverse projects that have region-wide impact. Provides technical and business analysis using quantitative, scientific and economic methods.Participates in feasibility assessment and business case justification(s).
+ Upholds and models Kaiser Permanentes Policies and Procedures and Principles of Responsibilities. Responsible for and monitors labs performance on key indicators to include affordability, quality and service. Completes 24 CEUs (12 technical and 12 leadership) per year. Maintains current information and knowledge of all applicable KP policies, local, and state and federal laws and regulations. Performs other related duties as directed and assigned.
3:30 PM to 12 AM Monday to Friday with weekend and holiday coverage as needed covering Capitol Hill and Tysons Corner labs evening operations.
Basic Qualifications:
Experience
+ Minimum four (4) years experience in high complexity testing.
+ Minimum three (3) years of leadership experience in a clinical laboratory setting.
Education
+ Bachelors degree in medical technology, clinical laboratory science, chemical, physical or biological science from an accredited institution. Proper documentation for applicable degree is required (i.e. copies of diplomas, transcripts, and/or U.S Equivalency Degree Report if needed). Major must be clearly stated on the document. If diploma does not indicate the major, an additional document that states major is required. Degree must include 24 semester hours of medical laboratory technology OR 6 hours chemistry and 6 hours of biology and 12 hours of chemistry, biology or medical laboratory technology in any combination AND completion of a clinical laboratory training program approved or accredited by an organization approve by HHS and at least three (3) months documented laboratory training in each specialty the individual will supervise.
License, Certification, Registration
+ Six Sigma Yellow Belt Certificate within 12 months of hire
Additional Requirements:
+ Thorough knowledge of regulatory (state and federal) agency requirements and professional practice standards to include CLIA, COLA, CAP, NCQA, AABB, local, state and federal regulations.
+ Comprehensive knowledge of the function of a medical laboratory.
+ Thorough knowledge of principles of supervision, management, personnel management, financial analysis and budgeting.
+ Experience in financial management, program development, quality improvement and project management.
+ Demonstrates customer-focused service skills.
+ Demonstrated supervisory skills.
+ Demonstrated verbal and written communication skills.
+ Demonstrated ability to organize, prioritize and problem solve.
+ Demonstrated ability to use good judgment and decision making, responding calmly and effectively in crisis situations.
+ Demonstrated ability to resolve conflict.
+ Demonstrated understanding and support for diversity in the workplace.
+ Ability to think globally and provide line of sight from regional strategy to front-line staff.
+ Highly effective interpersonal skills are required in building programs to support and maintain medical staff, administrative and community relationships.
+ Working knowledge of clinical computer systems, PC computer skills, and Microsoft Office tools.
+ Thorough knowledge of clinical laboratory operations.
+ For medical office laboratories, MT(ASCP), MLS(ASCP), and/or MT(AMT).
+ For Regional Laboratory, MT(ASCP) or MLS(ASCP) for the core laboratory and HT(ASCP), HTL(ASCP), PA(ASCP) and/or CT(ASCP) for the pathology laboratory.
+ For Regional Laboratory the following certifications are also acceptable: H(ASCP), and/or SH(ASCP) for Hematology; C(ASCP), and/or SC(ASCP) for Chemistry; M(ASCP) and/or SM(ASCP) for Microbiology; B(ASCP) and/or SBB(ASCP) for blood bank/transfusion services.
Preferred Qualifications:
+ Behavioral interviewing experience.
+ Experience in Labor/Management Partnership environment.
+ Continued involvement in national, state and local professional organization(s).
+ Proven ability to organize and manage laboratory operations.
+ Demonstrated strengths in decision making in a consensus environment and collaborative management style.
+ Kaiser Permanente experience.
+ Lean and/or Six Sigma Green Belt.
+ Masters degree in clinical laboratory science, chemical, physical, biological, business administration, health care administration, public health, or related field from an accredited institution.
COMPANY: KAISER
TITLE: Laboratory Operations Manager
LOCATION: Rockville, Maryland
REQNUMBER:
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

**Description**
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Under the supervision of the Administrative Laboratory Director, manages, assesses and coordinates all lab system operations, integrations and communications with Information Technologies (IT) department. This position works closely with IT at Chester County Hospital and Penn Medicine to be sure the lab systems are functioning properly. Assists the Laboratory Administrative team to ensure the Clinical Laboratory maintains accreditation compliance with the CAP, TJC, CLIA, AABB, and the Commonwealth of Pennsylvania. Provides oversight to in-patient and out-patient phlebotomy. Demonstrates the ability to collaborate with a positive demeanor. Complies with department and hospital policies, procedures, objectives, and standards.
**Essential Duties and Responsibilities**
**1.** **Organizational Responsibility**
· Serves as a resource for laboratory staff, physicians, and hospital staff
regarding operational issues. Contributes to Penn Medicine initiatives
· Manages areas of responsibility in compliance with accreditation guidelines
· Demonstrates teamwork by displaying a cooperative relationship with co-
workers by consistently treating others with respect and always using open
and honest communication.
1. **In-patient and Out-Patient Phlebotomy**
· Manages the Phlebotomy Supervisor to ensure efficient workflow of in-patient and out-patient staff/processes
· Pre-analytic quality monitoring and report presentation
1. **Judgement**
· Identifies problems and resolutions on an ongoing basis using appropriate resources
· Appropriately delegates responsibilities based on knowledge and skill to accommodate short and long term strategies and objectives.
· Assures that delegated duties are performed according to required standards
1. **Communication**
· Displays a cooperative attitude and responds with respect to directions and recommendations from supervisor.
· Provides appropriate clear, accurate, and timely intradepartmental communications:
o Creates and manages policies and procedures that facilitate compliance
o Monitors that procedures have been read and reviewed in the document control system. Communicate any lapses to laboratory section supervisors.
**5.** **Quality Assurance (QA)**
· If needed, assists in creating monitors for the Laboratory QA Plan
· Use the lab system to pull all monthly reports and specific data to populate the lab quality database.
1. **Laboratory Information System**
· Operations - Understand laboratory system operations and how Sunquest,
CoPath, EPIC and Mobile MD interact to provide results. This includes outpatient collections sites.
· Laboratory Systems Maintenance - Prepare all requests for lab system maintenance and submit them to IT. Track all requests for completion and document changes for regulatory compliance. Perform any basic system maintenance as approved by IT.
· System Database Maintenance - Update Sunquest and CoPath directories for all new and changed providers. Maintain the fax server for Sunquest and CoPath, and assure chutes and faxes are sent as needed.
· Compendiums - Assist in maintaining laboratory test compendiums for each downstream system. These will include all information required for use. Communicate any changes made to downstream system users.
· Regulatory Compliance - Keep up to date with all lab information system regulations and assure compliance.
· Lab System Policy and Procedures - Assist in maintaining all laboratory documents that apply to the lab system in accordance with all regulatory agencies.
· Testing -Work with IT to provide scripts for testing any system that must interact with lab data. Testing must be recorded, compiled, evaluated and approved.
· Training - Prepare materials and train all lab personnel in use of all systems.
· Ad Hoc Reporting - Use the lab system reporting mechanism (Ad Hoc Report Writer) to generate data and report to end users. Maintain all reports on the server.
· Lab Result Flow - Work with IT to document all information paths from the lab system. This should be kept up to date so alternatives can be considered during downtime.
· Investigate and respond to all missing result or patient problem inquiries, referring to IT as needed.
· Other duties - Perform other functions as requested by lab leadership
**Education Training and Experience**
Medical Technologist with laboratory system experience is highly preferred. Experience in Sunquest, CoPath, EPIC and Beaker preferred. Experience with MS Office software including Access and Crystal Reports preferred.
**Licensure/Certification Required**
MLS, MT, or MLT certification or eligible
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
REQNUMBER:

Position Overview

As a member of the Laboratory Operations (Lab Ops) Training team, Technical Trainers are responsible for ensuring the Lab Ops department has a skilled and knowledgeable workforce capable of meeting individual performance metrics and overall business objectives. While you will partner with many others in accomplishing this goal, as a member of the training team you are expected to take full ownership in ensuring this objective is accomplished. At Emerald we believe that learning never stops! Whether dealing with a new hire in an entry level position or an experienced vet, as a member of the training team you will be responsible for assisting individuals on their skill development journey.

Major Responsibilities

• Utilizes industry relevant best practices to design a training program aligned with the goals and objectives set by site leadership
• Implements a training curriculum tailored to all learning styles. Plans and executes practical technical training sessions and assessments to ensure that employees demonstrate competencies required to work safely, efficiently, and within compliance requirements set by regulations
• Tracks progress of team members through training and beyond to ensure competency maintenance and skill progression
• Takes ownership of the training road map for both new hires and current team members. Designs and delivers on-going training for team members in accordance to development path
• Takes ownership of the continuous feedback loop. Determines overall effectiveness of training by tracking performance, listening to feedback and making improvements as necessary

Requirements

• A minimum of 3 years of proven experience delivering technical training in a manufacturing or regulated environment such as GMP, Pharmaceutical, Food production, aeronautical, automotive etc
• Excellent coaching and communication skills including giving effective performance feedback
• Significant knowledge of how to carry out training needs analysis and assess competency
• Experience in designing instructional technical training to appeal to a range of learning styles
• Advanced computer skills and practical knowledge of MS Office Suite, Asana, and other related systems
• Strong verbal, written, and presentation skills
• Excellent organizational skills

About ECL



The Emerald Cloud Laboratory (ECL) enables life scientists to move out of the lab, and to conduct research entirely from a computer. Stepping away from manual completion of experiments at the bench, scientists on the ECL leverage the remote, automated execution of all standard biology and chemistry experiments in Emerald's industrial lab facilities, working within a software platform for all stages of research workflows, from experimental design to data analysis.