92,475 Languageline Solutions jobs in the United States

We are seeking a dynamic and customer-focused Call Center Representative to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, providing exceptional customer service, and resolving customer inquiries in a timely and professional manner.

The Call Center Representative will play a key role in maintaining customer satisfaction and loyalty by delivering high-quality service and support.

• Answer incoming calls and respond to customer inquiries
• Make outbound calls to follow up on customer issues
• Provide information about products and services
• Resolve customer complaints and issues
• Update customer records in the database

• High school diploma or equivalent
• Previous experience in a call center or customer service role preferred
• Excellent communication and interpersonal skills
• Ability to multi-task and work in a fast-paced environment
• Strong problem-solving skills

If you are a motivated and customer-oriented individual looking to join a dynamic team, we want to hear from you! Apply now to be considered for the Call Center Representative position.

Perform quality work within deadlines with or without direct supervision. Interact professionally with other team members, customers, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other team members and organizations. Maintain strict privileged, proprietary, guest, and employer confidentiality during and beyond the term of my employment. Adhere to all work rules, policies & procedures, and safety standards.

Inside Sales' primary role is to act as the primary growth engine for marketing. This position develops strategic relationships with guests and drives business to casino properties consistently converting sales calls into casino trips.

Knowledge, skills, and abilities:

• Must participate in telephone solicitation and coordinate personalized direct mailings for assigned guests.
• Greet guests with warmth and enthusiasm on the phone and in person if need be; build relationships with guests utilizing property amenities; including hotel, food outlets, and on-property concerts to strengthen loyalty and encourage repeat visitation. Respond to and consistently meet the needs of our guests.
• Build rapport through awareness and anticipating guests needs in creation of their pre-trip itinerary. Ensure seamless hand-off of guest's pre-trip itinerary for flawless on property execution.
• Handle and resolve guest problems or service issues. Politely give consistent, timely and accurate information and find answers when unsure.
• Support and cultivate new ideas and methods to deliver business solutions and meet goals set by the management team.
• Identify ways to increase efficiencies or improve loyalty or services.
• Must possess effective decision making and social skills and become knowledgeable of the hotel, casino, property events, and casino amenities including but not limited to business hours of operations.
• Ability to think independently in making decisions to maximize guests service experience and casino profitability.
• Ability to effectively manage time and perform multiple tasks simultaneously.
• Must have a systematic and process-oriented mindset to ensure seamless end-to-end guest experiences.
• Excellent interpersonal skills required.
• Must have excellent oral and written communication skills.
• Must be able to listen and respond to visual and aural cues.
• Three plus years hospitality guest services, host, or telemarketing experience.
• Perform other duties as may be assigned.

Requirements

• High School Diploma or equivalent
• Must be able to obtain and maintain the required Gaming License.

Requires strong problem-solving skills, interpersonal skills, conflict resolution skills, excellent communication skills, and computer skills. Position involves prolonged sitting, standing, or walking, stooping, or bending, lifting, or carrying up to 30 pounds on a daily basis. Work is performed in an office or casino environment with varying levels of lighting, air quality, noise, and / or temperature.

I have read and understand the above job description. This job description is intended to describe the general nature and level of work being performed and not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. I assert that I am able to perform the essential duties, meet the physical requirements of this position, and satisfy the expectation for regular attendance.

Looking for Customer Service Reps starting on 9/29! Great opportunity if you have kids that just started school! Candidate requirements:

1-2 years of work experience in high volume call center
One (1) year of work experience in a pharmacy or call center environment preferred
Must have proven ability to provide consistently high-quality of service
High school diploma or equivalent

Job details:

$17/HR
Temp to hire
Monday-Friday
Shifts - several 1st shifts to choose from starting at 8am
Training hours will be M-F from 8:30am-5pm
Located in Louisville, KY 40299
Re-enrolling people in medicare
Making calls to doctors or calling patients back for follow up
Review, assist & process patients enrollment forms to the Patient Assistance Program (PAP) by verifying the pre-screening & qualifying tasks
Notify patients & healthcare providers of approvals, denials & next steps

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Why Kelly? As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your lifejust ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.