3,267 Learning And Development Manager jobs in the United States

Learning & Development Manager Are you passionate about people, training, and building a winning team culture? If you're looking for a rewarding career where you can develop talent, enhance workplace culture, and make a real impact-this role is for you! At Marks Family McDonald's, we believe our people are the heart of our business. As a People Experience Lead (PEL)/Training Supervisor, you'll play a key role in shaping the future of our team members by focusing on training, engagement, and workforce development across our 9 McDonald's locations in Louisiana & Mississippi. This is not just an HR job-it's a hands-on leadership role that blends strategy, coaching, and on-the-ground execution to create a people-first culture where employees can grow, succeed, and feel valued. What You'll Do: Develop & Lead Training Programs - Ensure our crew and managers receive top-notch training, from onboarding to leadership development. Drive Employee Engagement & Retention - Create a workplace where people love to work and want to stay. Recruit & Build Strong Teams - Work alongside our General Managers and leadership team to attract, hire, and develop top talent. Ensure Operational Excellence - Help drive performance by ensuring employees have the tools, knowledge, and support they need to excel. Implement Cutting-Edge People Strategies - Stay ahead of trends in workforce planning, training, and team culture to continuously improve our organization. What We're Looking For: Passionate about people - You genuinely care about employees and want to see them grow. Great communicator & motivator - You know how to coach, inspire, and engage a team. Organized & strategic thinker - You can analyze staffing needs, training effectiveness, and employee satisfaction to drive results. Energetic & hands-on - You thrive in a fast-paced, people-first environment and enjoy being on the ground in our restaurants. Qualifications: Education: Community college, university students, recent graduates, or seasoned professionals-if you're passionate about training and people development, we want to meet you! Experience in HR, education, training, or leadership roles preferred but not required-we'll train the right person! Willingness to travel between locations (Lafayette, Henderson, Port Barre, Pineville, Marrero, LA & Waveland, MS). Why Join Marks Family McDonald's? We Value You, Your Growth & Your Contributions - Your work matters, and we invest in our team's success. Career Growth Opportunities - We develop leaders and promote from within. Competitive Pay (Based on Experience & Education) + Bonus Opportunities Awesome Benefits: + Paid Time Off (Sick & Vacation Days) + National Employee Discounts + Complimentary Meals + Medical, Dental, & Vision Insurance* + 401k + Matching + College Tuition Assistance (Archways to Opportunities Program) $2,500-$3,500 per year + Employee Recognition & Appreciation Programs Ready to Make an Impact? If you're excited about leading people, building culture, and driving growth in a fun and dynamic environment, apply today! Join us in shaping the future of McDonald's team members and making a lasting impact in our restaurants! Requsition ID: PDX_MC_ A C-A996-A37F3E20689E_66734 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact <>. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

Learning & Development Manager Are you passionate about people, training, and building a winning team culture? If you're looking for a rewarding career where you can develop talent, enhance workplace culture, and make a real impact-this role is for you! At Marks Family McDonald's, we believe our people are the heart of our business. As a People Experience Lead (PEL)/Training Supervisor, you'll play a key role in shaping the future of our team members by focusing on training, engagement, and workforce development across our 9 McDonald's locations in Louisiana & Mississippi. This is not just an HR job-it's a hands-on leadership role that blends strategy, coaching, and on-the-ground execution to create a people-first culture where employees can grow, succeed, and feel valued. What You'll Do: Develop & Lead Training Programs - Ensure our crew and managers receive top-notch training, from onboarding to leadership development. Drive Employee Engagement & Retention - Create a workplace where people love to work and want to stay. Recruit & Build Strong Teams - Work alongside our General Managers and leadership team to attract, hire, and develop top talent. Ensure Operational Excellence - Help drive performance by ensuring employees have the tools, knowledge, and support they need to excel. Implement Cutting-Edge People Strategies - Stay ahead of trends in workforce planning, training, and team culture to continuously improve our organization. What We're Looking For: Passionate about people - You genuinely care about employees and want to see them grow. Great communicator & motivator - You know how to coach, inspire, and engage a team. Organized & strategic thinker - You can analyze staffing needs, training effectiveness, and employee satisfaction to drive results. Energetic & hands-on - You thrive in a fast-paced, people-first environment and enjoy being on the ground in our restaurants. Qualifications: Education: Community college, university students, recent graduates, or seasoned professionals-if you're passionate about training and people development, we want to meet you! Experience in HR, education, training, or leadership roles preferred but not required-we'll train the right person! Willingness to travel between locations (Lafayette, Henderson, Port Barre, Pineville, Marrero, LA & Waveland, MS). Why Join Marks Family McDonald's? We Value You, Your Growth & Your Contributions - Your work matters, and we invest in our team's success. Career Growth Opportunities - We develop leaders and promote from within. Competitive Pay (Based on Experience & Education) + Bonus Opportunities Awesome Benefits: + Paid Time Off (Sick & Vacation Days) + National Employee Discounts + Complimentary Meals + Medical, Dental, & Vision Insurance* + 401k + Matching + College Tuition Assistance (Archways to Opportunities Program) $2,500-$3,500 per year + Employee Recognition & Appreciation Programs Ready to Make an Impact? If you're excited about leading people, building culture, and driving growth in a fun and dynamic environment, apply today! Join us in shaping the future of McDonald's team members and making a lasting impact in our restaurants! Requsition ID: PDX_MC_ A C-A996-A37F3E20689E_66735 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact <>. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

Job Description

Job Description

Do you thrive on building strong teams and fostering a culture of continuous learning?

As a Learning & Development (L&D) Manager, you'll play a key role in shaping our organization's future by empowering employees to achieve their full potential. In this role, you will work with internal stakeholders to assess training needs, design and deliver engaging learning programs, and measure the impact of these initiatives to ensure they align with our strategic goals. The successful candidate may be resident in Dennis Group’s Springfield, Massachusetts, Atlanta, Georgia, or Salt Lake City, Utah offices. Remote work with frequent travel to our physical offices will also be considered. This position is part of the People & Management leadership team and reports to the Director of People & Management.

Responsibilities:

The L&D Manager will partner with Dennis Group team leads and subject matter experts to:

• Lead the organization’s learning and development team.
• Conduct training needs assessments to identify knowledge and skill gaps across the organization.
• Drive the organization’s career pathways and professional development initiatives.
• Along with their team, create high-quality training materials, including presentations, handouts, and online modules incorporating existing technical discipline materials and/or from the ground up.
• Facilitate the transfer of learning to on-the-job application.

Additionally, the L&D Manager will:

• Partner with internal stakeholders to continue to develop a learning and development strategy for the organization.
• Work with the broader People & Management team to improve onboarding, orientation, and skills training for employees.
• Evaluate the effectiveness of training programs and measure learning outcomes.
• Stay up-to-date on the latest learning and development trends and technologies.
• Partner with stakeholders across the organization to ensure learning programs are aligned with business needs.
• Develop and implement comprehensive learning programs, using a variety of instructional methods (e.g., instructor-led training, eLearning, coaching, mentoring).

Qualifications:

• Bachelor's degree or equivalent experience in Instructional Design, Human Resources Development, Adult Education, or a related field (preferred).
• Minimum of 4 years of experience in learning and development or a similar role.
• Strong instructional design skills.
• Experience with developing and delivering training programs using a variety of methods.
• Excellent communication, presentation, and facilitation skills.
• Ability to assess training needs and measure learning outcomes.
• Proficiency in learning management systems (LMS) is a plus.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Prior experience delivering learning and development content in a professional services organization is a plus.
• A passion for learning and development.

Job Summary:

We are seeking a detail-oriented and execution-focused Learning and Development (L&D) Manager & Program Manager for a temporary role to support the rollout and management of key learning initiatives. This role is responsible for coordinating learning programs from planning to delivery, ensuring seamless operations across multiple stakeholders, vendors, and platforms. The ideal candidate excels in project execution and management, communication, and coordination, and instructional design with a strong grasp of learning operations and implementation.

• Program and Project Management
• Drive the execution of assigned learning programs by managing timelines, task lists, milestones, and stakeholder coordination.
• Track progress, escalate risks, and ensure on-time delivery of program components.
• Maintain project documentation and prepare status updates for key partners.
• Stakeholder Communication & Coordination
• Draft and manage communications to promote training enrollment and participation.
• Serve as the liaison between L&D, business partners, HR, facilitators, and learners to ensure alignment and clarity.
• Schedule and coordinate meetings, working sessions, and training events.
• Learning Delivery & Facilitation Support
• Support delivery of learning programs (virtual, in-person, or hybrid), including facilitator and learner logistics.
• Manage materials, access, and platform setup (e.g., Zoom, Teams, LMS).
• Troubleshoot delivery challenges and act as point of contact during live sessions.
• Instructional Design
• Learning experience development (Ability to design and develop learning experiences, activities, assessments, and teaching tools)
• Digital and Instructor-Led Content Creation (Ability to produce and edit online and live learning materials, storyboards, and scripts)
• Resource & Content Coordination
• Coordinate with subject matter experts (SMEs), internal partners, and delivery teams to finalize materials and ensure readiness.
• Organize and maintain program documentation, assets, and resource libraries.
• Sustainability Execution
• Implement follow-up actions post-training such as reinforcement communications, nudges, or resource sharing.
• Support knowledge transfer activities and help embed learning into day-to-day operations.

Experience:

• 3–5 years in Learning & Development, Program/Project Management, HR, Instructional Design or Training Coordination roles.
• Experience managing learning program logistics and working with internal and external stakeholders.

Education:

Bachelor’s degree in Human Resources, Education, Communications, Business, or a related field (or equivalent experience).

Technical Proficiency:

• Proficient in Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams)
• Proficiency with Articulate 360
• Project Coordination & Program Execution
• Experience managing the day-to-day execution of learning programs, including timelines, logistics, and stakeholder coordination.
• Ability to track multiple workstreams, manage dependencies, and ensure smooth program delivery.
• Proficient in organizing project plans, documentation, and post-program follow-ups using basic project management tools.
• Instructional Design
• Skilled in applying design models and adult learning theory to create engaging, effective learning experiences.
• Proficient in developing digital and instructor-led materials, including storyboards, scripts, multimedia, and eLearning assets using authoring tools.
• Communication: Clear and professional written and verbal communication to support messaging, training invites, updates, and facilitation.
• Stakeholder Management:
• Ability to work with internal partners, SMEs and facilitators maintaining professionalism and follow-through.
• Problem Solving: Comfortable troubleshooting tech issues or last-minute changes in delivery plans.
• Learning Operations Knowledge (Nice to Have): Familiarity with adult learning principles, training delivery formats, and evaluation methods (e.g., surveys, Kirkpatrick model basics).

Summary

The Learning & Development Manager will oversee the design, delivery, and evaluation of learning programs that strengthen the skills and performance of our office personnel, with occasional support for field personnel. Responsibilities include assessing training needs, selecting and implementing effective learning solutions, managing training logistics, and measuring outcomes to ensure lasting impact.

What you’ll do:

Identify the training needs of our employees:

• Partner with leaders to align learning priorities with company objectives and strategic goals.
• Conduct needs assessments and gap analyses to determine critical skills requirements.
• Administer and interpret competency, behavioral, and assessment tools to inform development planning.

Assess and deploy effective training methodologies:

• Leverage diverse learning approaches including e-learning, workshops, coaching, OJT, and external programs.
• Collaborate with management and SMEs to design and deliver engaging, customized training content.
• Research, evaluate, and recommend external providers for live, virtual, or on-demand learning experiences.
• Manage training delivery logistics, including scheduling, venues, enrollment, and completion tracking.
• Maintain and optimize the Learning Management System (LMS); recommend new systems or enhancements as needed.

Assess effectiveness of training:

• Gather and analyze participant feedback to measure program impact.
• Define KPIs and success metrics to evaluate knowledge transfer and skills improvement.
• Continuously refine programs based on evaluation results and business outcomes.

Educate employees on developmental opportunities:

• Promote a culture of continuous learning and employee growth.
• Partner with Marketing and leadership to create campaigns that showcase development initiatives.
• Support HR and managers in mapping career paths, identifying critical skills, and recommending development opportunities.
• Contribute to employee recognition initiatives.

What you’ll need for success:

• Bachelor’s degree in Organizational Development, Education, Human Resources, Business, or related field (preferred).
• 5+ years of progressive experience in learning and development. Experience in the construction industry strongly preferred.
• Professional certifications such as CPTD or CPTM are a plus.
• Proven ability to design, deliver, and manage training programs using multiple modalities.
• Strong knowledge of adult learning principles and instructional design.
• Proficiency with LMS platforms and learning technologies.
• Analytical skills to assess training effectiveness and ROI.
• Strong project management and organizational abilities with experience managing multiple priorities.
• Excellent communication, presentation, and facilitation skills.
• Exceptional writing and editing skills.
• Familiarity with cloud-based tools, webinars, and video editing (preferred).
• Proficiency in MS Office (Word, PowerPoint, Excel).

FourGen Holdings is the parent of a family of companies in the electrical and renewable energy industries, which includes Continental Electrical Construction Co, Continental Energy Solutions, and Electrical Energy Experts. Our commitment to innovation and quality is rooted in four generations of family ownership and over 900 employees.

Founded in 1912, Continental Electrical Construction Company is the number one commercial electrical construction company in Chicagoland, as well as one of the largest in the Midwest. Dozens of landmark structures bear our imprint. Our expertise covers commercial, healthcare, hospitality, industrial and institutional facilities, mission critical data centers, and structured cabling.

Focused on helping commercial customers maximize energy savings while reducing the size of their carbon footprint, Continental Energy Solutions designs, engineers, installs, monitors, and maintains solar arrays, solar plus battery storage, and full microgrid solutions.

Electrical Energy Experts supplies the finest electrical testing, engineering, and predictive maintenance services for low, medium, and high voltage electrical distribution systems across the country.

Working for FourGen Holdings provides:

• Assistance, tools, and resources for success
• A collaborative, engaging and respectful workplace
• Fulfilling career opportunities and skills development
• A value based working environment:

E : Everyone United

N : Nurture Communication

E : Enforce Accountability

R : Relationships Matter

G : Growth and Development

Y : You Make the Difference

FourGen Holdings offers a competitive salary that may vary based on the scope and responsibilities of the role and the candidate’s relevant experience, education, and skills. We also offer a rich benefits program that includes medical insurance with a generous company subsidy and HRA; dental and vision; 401(k) with 100% match up to 5% of salary deferrals; profit sharing; retirement benefit; company-provided life and disability insurance; liberal paid time off including PTO, paid holidays, parental leave and volunteer time off; tuition assistance; and company subsidized wellness programs.

FourGen Holdings is an equal opportunity employer, and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, gender, gender identity, sexual orientation, marital status, pregnancy, physical or mental disability, military status or unfavorable discharge from military service, arrest or conviction record, source of income or credit history.

**Overview**
Carollo Engineers is an internationally recognized environmental engineering firm that specializes in the planning, design, and construction of water and wastewater facilities. At Carollo you'll make an impact at an organization that does meaningful work, fosters a collaborative team culture, and creates an inclusive environment where you feel like you belong. You'll work alongside a dynamic team of professionals that are truly passionate about our work. Carollo's vision is to be the BEST water consulting firm, and you'll find that Carollo is also the best place for you to build your career.
The Learning and Development Manager will lead the daily operation and growth of our Learning and Development department and our learning ecosystem that develops leaders, deepens technical expertise, sharpens project delivery, elevates safety, and enriches the client experience. This includes developing modern learning programs, mentoring a small team, training leaders and employees, partnering with key outside providers on leadership and culture initiatives, and evolving our systems so learning scales with the firm. You will work in the system by delivering high quality training, building relationships, and collaborating with key partners, and on the system by designing processes, practices, and tools that make our learning programs even more innovative, scalable, and measurable.
**Responsibilities**
+ Leads and mentors a growing Learning and Development team. Set clear goals and provide direction, coaching, and feedback.
+ Owns the end-to-end learning roadmap for key capability areas. Examples include onboarding, leadership development, technical skills, project management, safety and compliance.
+ Plans and runs strategic learning projects from start to finish. Define scope, timeline, roles, and success measures.
+ Identifies and assesses learning needs, then design, develop, plan, deliver, and evaluate programs end to end.
+ Collaborates with internal partners and outside providers to design and deliver high impact people development programs using modern modalities for a growing workforce. Examples include live sessions, virtual training, microlearning, communities of practice, hands on simulations, peer teaching, and practical job aids.
+ Works with key outside partners on other essential culture and people initiatives. Evaluate when to contract with outside partners to meet goals. Manage partner relationships and contracts.
+ Crafts clear communications that increase visibility and participation in learning.
+ Stays current on new methods and tools and introduces approaches that improve the effectiveness of learning and facilitation.
+ Analyzes program effectiveness. Provide reports and recommendations to leadership and adjusts based on data and feedback.
+ Manages training budgets and forecasts spend.
+ Improves LMS use and impact and creates simple guidelines and workflows, so content stays current and easy to find.
+ Collaborates with leaders to ensure quality and performance metrics are met during and after training.
+ Partners with our Instructional Designer and subject matter experts to keep content accurate and impactful.
+ Builds strong working relationships with business leaders, HR, Safety, Technical Practice leaders, and other colleagues to support key initiatives.
+ Creates feedback loops and dashboards that connect learning to business outcomes such as safety, quality, and talent metrics.
+ Champions a measured, methodical approach to learning strategy.
+ Availability for some travel for key meetings, launches, facilitation, and workshops.
**Qualifications**
+ A minimum of 10 years of progressive experience in Learning and Development program management, including at least 5-6 years leading people or managing a learning team.
+ Bachelor's in Business Administration, Human Resources, Organizational Development, Organizational Psychology, Management or other related area.
+ Proven people leader who coaches and develops others and holds accountability for delivery.
+ Strong planner and executor who scopes work, sets timelines, manages risks, and meets outcomes.
+ Skilled trainer for diverse audiences, with expertise in modern modalities.
+ Experience assessing and improving learning systems and data.
+ Excellent communicator who builds trust quickly, listens actively, tailors messages to the audience, and aligns expectations.
+ Collaborative problem solver who brings the right voices to the table and navigates diverse perspectives with care.
+ Strategic and practical, able to turn big ideas into clear roadmaps and measurable programs.
+ Curious and current on industry best practices and learning technologies.
+ Able to manage learning programs across multiple time zones.
+ Works both in the system and on the system, delivering training and building the processes and tools that scale it.
+ Long term commitment with a continuous improvement mindset.
+ Sound judgment with a measured, test and learn approach.
**Preferred Qualifications**
+ Experience in civil engineering, construction, utilities, or a related technical field.
+ Advanced facilitation skills to support senior level leaders or teams.
+ Certifications such as coaching, strengths or personality assessments, instructional design, or project management.
**Pay Range**
An employee's pay within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.
**Other Compensation and Benefits**
Carollo is committed to providing employees with a competitive, comprehensive benefits program that provides the support employees and their families need to lead healthy, productive lives. Carollo's benefits package includes paid time off and holidays, comprehensive health insurance coverage, pre-tax savings account options for healthcare, dependent care and commuter expenses, disability insurance and life insurance options for you and your dependents. We also offer free Caregiver Support, Travel Assistance, counseling services, discount programs, and a Lifestyle Reimbursement Account. Other compensation that may be available includes: 401(k) company contribution matching, tuition reimbursement, discretionary bonuses, career advancement bonuses, professional registration bonuses, employee referral bonuses, and compensatory time for exempt employees. Flexible work arrangements may also be available. Eligibility for benefits varies based on employment status.
**Need help finding the right job?**
We can recommend jobs specifically for you!EOE including disability/veteran ( Locations** _US-AZ-Phoenix_
**ID** _ _
**Category** _Learning and Development_
**Type** _Full-time, Regular_

Microsoft's Global Learning & Skilling (GL&S) Organization plays a pivotal role in shaping Microsoft's future. This is achieved through an innovative AI-enabled skilling strategy resulting in best-in-class "work to skill" solutions motivating and supporting our employees, managers, and leaders in global skilling at scale. Concurrently, we are embarking on a visionary journey to revamp the company's operating model and skilling ROB, ensuring that Microsoft remains the leader, adapting through "always skilled talent" in a rapidly evolving world.
With AI-enabled skilling at scale as a strategic business imperative, we are looking for a **Senior** **Learning Development** **Program** **Manager** to lead the alignment of anticipatory, progressive skill development initiatives to critical business needs. This includes leveraging AI to accelerate time to proficiency and ensure the practical development and application of new skills while working. This role focuses on scaling strategic skilling solutions across Microsoft. Reporting to the Director of Enterprise Skilling, this role will evolve and model L&D program management next practices, foster team alignment, and represent the work of the team to leadership and key stakeholders.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
**L&D Program Management**
+ Assess new skilling solution requests by conducting needs analyses, defining learning objectives, and executing project agreements using AI-driven data analysis and insights.
+ Utilize advanced AI tools (e.g., Copilot, AI agents) to personalize learning experiences and offer in-the-flow coaching and content recommendations tailored by intelligent algorithms.
+ Pilot and scale AI-powered solutions such as predictive skills engines and AI learning advisors to forecast future skill needs and guide development through machine learning.
+ Collaborate with the instructional design and learning operations teams to create AI-enhanced learning solutions from ideation to execution.
+ Lead the creation and maintenance of project plans aligned to planning, designing, and executing custom AI-enabled skilling solutions.
+ Manage the project budget, sourcing requests, and vendors, leveraging AI for optimization and efficiency.
+ Steward AI-integrated skilling solutions through applicable reviews (CELA, HR Privacy, Global Readiness, etc.) prior to launch, partnering with instructional design where relevant.
+ Develop program and content assessment/measurement plan using AI analytics to determine skilling solution effectiveness and implement iterative improvements based on feedback.
+ Lead and oversee processes to ensure alignment across groups, including establishing and reporting against OKRs in alignment with overall AI-driven strategy.
+ Maintain quality control to ensure all work meets high standards with AI monitoring systems.
+ Manage multiple deadlines while prioritizing in a detail-oriented and organized manner with AI support tools.
**Business Strategy & Operations**
+ Understand organizational and leadership team's strategic objectives to provide AI-enhanced recommendations on achieving demand targets across the learning portfolio.
+ Align activities with the organization's goals and business approach using AI insights.
+ Synthesize information into AI-driven insights that inform business decisions and influence program leadership.
+ Support and prioritize short and long-term planning efforts that capture the voice of the learner, utilizing AI sentiment analysis.
+ Establish and maintain rapport with key decision-makers and stakeholders to represent their AI-related learning needs.
+ Stay informed on portfolio development, launches, and releases to support leadership and team readiness with AI-generated updates.
+ Serve as the main point of contact for the client, including owning project meetings with internal clients and associated follow-up actions with AI scheduling tools.
+ Represent Enterprise Skilling when reviewing AI-enhanced learning and development solutions and top practices in the industry.
**Other**
+ Embody our culture and values
**Qualifications**
**Required/Minimum Qualifications**
+ Vocational qualification or higher education degree (e.g., Bachelor's Degree) AND/OR 5+ years experience in Learning and Development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project management
+ OR Master's Degree or equivalent AND/OR 3+ years experience in Learning and Development, relevant technical roles, business development, quota management, human resources (HR), customer success, collection management, research/restoration evaluation, industry, or program/project management
+ OR equivalent experience.
+ 3+ years proficiency in AI tools and AI Driven Learning Solutions
**Additional** **or Preferred Qualifications**
+ Vocational qualification or higher education degree (e.g., Bachelor's Degree) AND 8+ years experience in Learning and Development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project management
+ OR Master's Degree or equivalent AND 6+ years experience in Learning and Development, relevant technical roles, business development, field or sales, human resources (HR), customer success, collection management, research/restoration evaluation, industry, or program/project management
+ OR equivalent experience.
+ A self-starter with a track record of outstanding performance and achieving goals
+ Advaned interpersonal skills, oral, written, and verbal communications skills
+ General knowledge of the L&D landscape, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately
+ Demonstrates commitment to career development and continuous or consistent learning through formal and informal efforts (e.g., change management, design thinking, adaptive leadership, management training, online courses).
+ **Technical Proficiency:** Extensive knowledge and hands-on expertise with AI tools and AI-driven learning solutions. Familiarity with advanced AI platforms such as Copilot, AI agents, and similar technologies.
+ **Performance Excellence:** A proven track record of achieving outstanding performance and meeting or exceeding set goals.
+ **Communication Skills:** Advanced interpersonal skills coupled with advanced written, oral, and verbal communication abilities.
+ **Industry Knowledge:** General understanding of the Learning and Development (L&D) landscape, with the ability to swiftly learn and retain detailed knowledge about specific products and business solutions.
+ **Commitment to Growth:** Demonstrated dedication to continuous learning and professional development through formal and informal efforts, such as training in change management, design thinking, adaptive leadership, and management training, or participation in online courses.
Integrated Learning IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $03,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD 148,400 - 222,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: will accept applications for the role until October 13, 2025.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Microsoft's Global Learning & Skilling (GL&S) Organization plays a pivotal role in shaping Microsoft's future. This is achieved through an innovative AI-enabled skilling strategy resulting in best-in-class "work to skill" solutions motivating and supporting our employees, managers, and leaders in global skilling at scale. Concurrently, we are embarking on a visionary journey to revamp the company's operating model and skilling ROB, ensuring that Microsoft remains the leader, adapting through "always skilled talent" in a rapidly evolving world.
With AI-enabled skilling at scale as a strategic business imperative, we are looking for a **Senior** **Learning Development** **Program** **Manager** to lead the alignment of anticipatory, progressive skill development initiatives to critical business needs. This includes leveraging AI to accelerate time to proficiency and ensure the practical development and application of new skills while working. This role focuses on scaling strategic skilling solutions across Microsoft. Reporting to the Director of Enterprise Skilling, this role will evolve and model L&D program management next practices, foster team alignment, and represent the work of the team to leadership and key stakeholders.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
**L&D Program Management**
+ Assess new skilling solution requests by conducting needs analyses, defining learning objectives, and executing project agreements using AI-driven data analysis and insights.
+ Utilize advanced AI tools (e.g., Copilot, AI agents) to personalize learning experiences and offer in-the-flow coaching and content recommendations tailored by intelligent algorithms.
+ Pilot and scale AI-powered solutions such as predictive skills engines and AI learning advisors to forecast future skill needs and guide development through machine learning.
+ Collaborate with the instructional design and learning operations teams to create AI-enhanced learning solutions from ideation to execution.
+ Lead the creation and maintenance of project plans aligned to planning, designing, and executing custom AI-enabled skilling solutions.
+ Manage the project budget, sourcing requests, and vendors, leveraging AI for optimization and efficiency.
+ Steward AI-integrated skilling solutions through applicable reviews (CELA, HR Privacy, Global Readiness, etc.) prior to launch, partnering with instructional design where relevant.
+ Develop program and content assessment/measurement plan using AI analytics to determine skilling solution effectiveness and implement iterative improvements based on feedback.
+ Lead and oversee processes to ensure alignment across groups, including establishing and reporting against OKRs in alignment with overall AI-driven strategy.
+ Maintain quality control to ensure all work meets high standards with AI monitoring systems.
+ Manage multiple deadlines while prioritizing in a detail-oriented and organized manner with AI support tools.
**Business Strategy & Operations**
+ Understand organizational and leadership team's strategic objectives to provide AI-enhanced recommendations on achieving demand targets across the learning portfolio.
+ Align activities with the organization's goals and business approach using AI insights.
+ Synthesize information into AI-driven insights that inform business decisions and influence program leadership.
+ Support and prioritize short and long-term planning efforts that capture the voice of the learner, utilizing AI sentiment analysis.
+ Establish and maintain rapport with key decision-makers and stakeholders to represent their AI-related learning needs.
+ Stay informed on portfolio development, launches, and releases to support leadership and team readiness with AI-generated updates.
+ Serve as the main point of contact for the client, including owning project meetings with internal clients and associated follow-up actions with AI scheduling tools.
+ Represent Enterprise Skilling when reviewing AI-enhanced learning and development solutions and top practices in the industry.
**Other**
+ Embody our culture and values
**Qualifications**
**Required/Minimum Qualifications**
+ Vocational qualification or higher education degree (e.g., Bachelor's Degree) AND/OR 5+ years experience in Learning and Development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project management
+ OR Master's Degree or equivalent AND/OR 3+ years experience in Learning and Development, relevant technical roles, business development, quota management, human resources (HR), customer success, collection management, research/restoration evaluation, industry, or program/project management
+ OR equivalent experience.
+ 3+ years proficiency in AI tools and AI Driven Learning Solutions
**Additional** **or Preferred Qualifications**
+ Vocational qualification or higher education degree (e.g., Bachelor's Degree) AND 8+ years experience in Learning and Development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project management
+ OR Master's Degree or equivalent AND 6+ years experience in Learning and Development, relevant technical roles, business development, field or sales, human resources (HR), customer success, collection management, research/restoration evaluation, industry, or program/project management
+ OR equivalent experience.
+ A self-starter with a track record of outstanding performance and achieving goals
+ Advaned interpersonal skills, oral, written, and verbal communications skills
+ General knowledge of the L&D landscape, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately
+ Demonstrates commitment to career development and continuous or consistent learning through formal and informal efforts (e.g., change management, design thinking, adaptive leadership, management training, online courses).
+ **Technical Proficiency:** Extensive knowledge and hands-on expertise with AI tools and AI-driven learning solutions. Familiarity with advanced AI platforms such as Copilot, AI agents, and similar technologies.
+ **Performance Excellence:** A proven track record of achieving outstanding performance and meeting or exceeding set goals.
+ **Communication Skills:** Advanced interpersonal skills coupled with advanced written, oral, and verbal communication abilities.
+ **Industry Knowledge:** General understanding of the Learning and Development (L&D) landscape, with the ability to swiftly learn and retain detailed knowledge about specific products and business solutions.
+ **Commitment to Growth:** Demonstrated dedication to continuous learning and professional development through formal and informal efforts, such as training in change management, design thinking, adaptive leadership, and management training, or participation in online courses.
Integrated Learning IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $03,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD 148,400 - 222,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: will accept applications for the role until October 13, 2025.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Microsoft's Global Learning & Skilling (GL&S) Organization plays a pivotal role in shaping Microsoft's future. This is achieved through an innovative AI-enabled skilling strategy resulting in best-in-class "work to skill" solutions motivating and supporting our employees, managers, and leaders in global skilling at scale. Concurrently, we are embarking on a visionary journey to revamp the company's operating model and skilling ROB, ensuring that Microsoft remains the leader, adapting through "always skilled talent" in a rapidly evolving world.
With AI-enabled skilling at scale as a strategic business imperative, we are looking for a **Senior** **Learning Development** **Program** **Manager** to lead the alignment of anticipatory, progressive skill development initiatives to critical business needs. This includes leveraging AI to accelerate time to proficiency and ensure the practical development and application of new skills while working. This role focuses on scaling strategic skilling solutions across Microsoft. Reporting to the Director of Enterprise Skilling, this role will evolve and model L&D program management next practices, foster team alignment, and represent the work of the team to leadership and key stakeholders.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
**L&D Program Management**
+ Assess new skilling solution requests by conducting needs analyses, defining learning objectives, and executing project agreements using AI-driven data analysis and insights.
+ Utilize advanced AI tools (e.g., Copilot, AI agents) to personalize learning experiences and offer in-the-flow coaching and content recommendations tailored by intelligent algorithms.
+ Pilot and scale AI-powered solutions such as predictive skills engines and AI learning advisors to forecast future skill needs and guide development through machine learning.
+ Collaborate with the instructional design and learning operations teams to create AI-enhanced learning solutions from ideation to execution.
+ Lead the creation and maintenance of project plans aligned to planning, designing, and executing custom AI-enabled skilling solutions.
+ Manage the project budget, sourcing requests, and vendors, leveraging AI for optimization and efficiency.
+ Steward AI-integrated skilling solutions through applicable reviews (CELA, HR Privacy, Global Readiness, etc.) prior to launch, partnering with instructional design where relevant.
+ Develop program and content assessment/measurement plan using AI analytics to determine skilling solution effectiveness and implement iterative improvements based on feedback.
+ Lead and oversee processes to ensure alignment across groups, including establishing and reporting against OKRs in alignment with overall AI-driven strategy.
+ Maintain quality control to ensure all work meets high standards with AI monitoring systems.
+ Manage multiple deadlines while prioritizing in a detail-oriented and organized manner with AI support tools.
**Business Strategy & Operations**
+ Understand organizational and leadership team's strategic objectives to provide AI-enhanced recommendations on achieving demand targets across the learning portfolio.
+ Align activities with the organization's goals and business approach using AI insights.
+ Synthesize information into AI-driven insights that inform business decisions and influence program leadership.
+ Support and prioritize short and long-term planning efforts that capture the voice of the learner, utilizing AI sentiment analysis.
+ Establish and maintain rapport with key decision-makers and stakeholders to represent their AI-related learning needs.
+ Stay informed on portfolio development, launches, and releases to support leadership and team readiness with AI-generated updates.
+ Serve as the main point of contact for the client, including owning project meetings with internal clients and associated follow-up actions with AI scheduling tools.
+ Represent Enterprise Skilling when reviewing AI-enhanced learning and development solutions and top practices in the industry.
**Other**
+ Embody our culture and values
**Qualifications**
**Required/Minimum Qualifications**
+ Vocational qualification or higher education degree (e.g., Bachelor's Degree) AND/OR 5+ years experience in Learning and Development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project management
+ OR Master's Degree or equivalent AND/OR 3+ years experience in Learning and Development, relevant technical roles, business development, quota management, human resources (HR), customer success, collection management, research/restoration evaluation, industry, or program/project management
+ OR equivalent experience.
+ 3+ years proficiency in AI tools and AI Driven Learning Solutions
**Additional** **or Preferred Qualifications**
+ Vocational qualification or higher education degree (e.g., Bachelor's Degree) AND 8+ years experience in Learning and Development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project management
+ OR Master's Degree or equivalent AND 6+ years experience in Learning and Development, relevant technical roles, business development, field or sales, human resources (HR), customer success, collection management, research/restoration evaluation, industry, or program/project management
+ OR equivalent experience.
+ A self-starter with a track record of outstanding performance and achieving goals
+ Advaned interpersonal skills, oral, written, and verbal communications skills
+ General knowledge of the L&D landscape, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately
+ Demonstrates commitment to career development and continuous or consistent learning through formal and informal efforts (e.g., change management, design thinking, adaptive leadership, management training, online courses).
+ **Technical Proficiency:** Extensive knowledge and hands-on expertise with AI tools and AI-driven learning solutions. Familiarity with advanced AI platforms such as Copilot, AI agents, and similar technologies.
+ **Performance Excellence:** A proven track record of achieving outstanding performance and meeting or exceeding set goals.
+ **Communication Skills:** Advanced interpersonal skills coupled with advanced written, oral, and verbal communication abilities.
+ **Industry Knowledge:** General understanding of the Learning and Development (L&D) landscape, with the ability to swiftly learn and retain detailed knowledge about specific products and business solutions.
+ **Commitment to Growth:** Demonstrated dedication to continuous learning and professional development through formal and informal efforts, such as training in change management, design thinking, adaptive leadership, and management training, or participation in online courses.
Integrated Learning IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $03,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD 148,400 - 222,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: will accept applications for the role until October 13, 2025.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .