62 Learning And Innovation jobs in the United States

Job Responsibilities:

• Leverage instructional design principles to develop comprehensive learning and development engagements including e-learning modules, workshops, and seminars.
• Create clear and concise educational materials with both the learner and instructor in mind.
  • Utilize eLearning authoring tools (e.g., Articulate Storyline, Rise 360) and content management systems to develop interactive, accessible content.
  • Support the creation of Instructor-led training (ILT).
  • Create user guides, manuals, and FAQs.
• Create compelling assets that tell a story and effectively communicate key insights, themes, and initiatives.
• Collaborate with senior leaders and key stakeholders to ensure deliverables align with the company's strategic goals.
• Enhance employee performance and engagement through innovative learning solutions.
• Manage content effectively to ensure it meets the needs of diverse stakeholders across industries and lines of business.
• Coordinate and communicate across various functions and levels to ensure successful program delivery.
• Support L&D project delivery schedules and coordinate feedback loops with stakeholders.

Required Qualifications, Capabilities, and Skills:

• 7+ years of experience in Learning and Development, Training, or related fields.
• 7+ years of experience in Payments, Financial Services, or B2B industries.
• Deep knowledge of Learning Management Systems (LMS)- Adept with Articulate Suite: Storyline, Rise, etc.
• Proficiency and experience with eLearning tools such as Captivate and ProBuilder.
• Visual design skills (Adobe Suite: Photoshop, Illustrator, Premiere, etc. ) and ability to storyboard.
• Experience building and implementing a new learning and development programs, including the associated change management activities.
• Expertise in the development, delivery, and evaluation of training initiatives to support ongoing improvements in knowledge, skills, process, and engagement.
• Experience directly leading and developing professional level employees.
• Experience collaborating with senior leaders to influence the development of business strategy, key performance indicators, etc.;Help define and drive continuous improvement of Learning & Development solutions and programs with a view of external best practices and internal stakeholder requirements.
• Manage design and optimization of learning programs, working with multiple stakeholders and providing timely updates to leadership; Knowledge of the L&D function service delivery model and ways of working, including: function processes, technology/systems, and the organization structure and roles, especially for Skills & Career solutions.
• Strong presentation and facilitation skills with advanced expertise in PowerPoint to deliver impactful presentations; Strong executive presence. Expert written and verbal communications skills with experience delivering to senior audiences.

• Experience driving strategic learning and development initiatives in a Merchant Services environment.
• Experience working in a highly matrixed, complex organization.
• Ability to negotiate, influence, and collaborate to build successful relationships.
• Strong creative thinking and problem-solving skills; Project management and execution experience.
• Experience with data analytics and measurement of learning outcomes.
• Familiarity with emerging technologies in learning and development, such as AI and VR.
• Experience building training strategy and plans from the "ground up"; Experience assessing and creating skills and competency models.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary
Jersey City,NJ $128,250.00 - $05,000.00 / year; Chicago,IL 107,350.00 - 165,500.00 / year

About Adaptive Adaptive is a cybersecurity startup on a mission to stop AI-powered cyberattacks, founded by Brian Long and Andrew Jones—proven entrepreneurs behind Attentive (Forbes Cloud 100, $10B+ valuation) and TapCommerce (acquired by Twitter). In April 2025, Adaptive raised $3M, led by a16z and the OpenAI Fund, marking OpenAI's first-ever cybersecurity investment. As generative AI drives new cyber threats, Adaptive is building the defense layer every organization needs. Our platform combines personalized security training, AI-driven attack simulations, and automated threat triage, all powered by the Adaptive Risk Intelligence Engine to quantify human risk at the individual level. Trusted by top banks, tech companies, and healthcare organizations, we protect teams from emerging threats like deepfakes, smishing, and voice scams. With a solid product foundation and a 200B+ market to transform, we're just getting started. About the Role Adaptive Security is seeking a hands-on leader to own and scale our content function. You’ll start as a player-coach—creating training content while managing a small team of two full-time creators (plus several interns). As the team grows, you’ll transition into a full-time leadership role, building the function and driving creative excellence at scale. Our content powers Adaptive Security’s training platform, delivering engaging cybersecurity, HR, and compliance training to employees across our customers’ organizations. The goal is simple: make training fun, memorable, and impactful—while ensuring every module meets compliance and accuracy standards. We create all of our content in-house and heavily leverage generative AI to accelerate and enhance the creative process. With hundreds of modules in our library (and growing), you’ll be responsible for producing new content, elevating the quality of our existing catalog, and ensuring we’re delivering at the highest standard. This role is based in our NYC office and requires being onsite five days a week. Core Responsibilities Lead and grow the team – Manage 2 full-time team members and several interns, with plans to expand headcount. Oversee relationships with outside vendors such as videographers. Act as a player-coach, staying close to the day-to-day work while guiding the team’s growth. Build scalable processes – Develop and refine repeatable workflows for content creation, review, and delivery. Identify bottlenecks and implement solutions to increase efficiency. Raise the creative bar – Continuously push for more engaging, interactive, and effective training experiences. Leverage tools for efficiency – Integrate generative AI and other third-party tools to improve quality, speed, and creativity in production. Collaborate cross-functionally – Work closely with Product and Engineering teams to enhance the in-app learning experience. Partner with our GTM team and engage directly with customers to ensure content meets their needs and delivers business impact. Drive to results — Align with cross-functional partners on objectives, build clear plans, prioritize resources, and lead the team to deliver high-quality content. What You Bring Proven experience leading or mentoring a creative team, ideally in e-learning, media, or training content. Exceptional writing, editing, and storytelling skills, with the ability to make complex topics engaging across multiple media formats—text, images, video, and interactive elements. Proficiency with AI tools and a track record of using them to enhance creativity and streamline workflows. Strong process-building skills and the ability to manage complex projects without letting details slip. Highly organized and detail-oriented, capable of managing multiple priorities in a fast-paced environment. Background in creating cybersecurity, compliance, or HR training materials, and/or background in learning science (nice to have). Thrives in a fast-paced, high-stakes environment—similar to an early-stage tech startup—and isn’t afraid to roll up their sleeves to get things done. What We Offer An opportunity to work on a challenging product that will impact millions of people A culture that promotes continuous learning and growth, with access to resources and mentorship to advance your skills and career A supportive, inclusive environment where every team member's contribution is valued Compensation & Benefits Competitive compensation and a fantastic office atmosphere Premium healthcare and wellness benefits Environment This role is located in New York City and requires the candidate to work from our office five days a week. If you are eager to apply your skills in a dynamic, collaborative environment, and are passionate about building systems that are both powerful and accessible, we would love to hear from you. #J-18808-Ljbffr