92 Leisure Staff jobs in the United States
Leisure Center Manager
73102 Oklahoma City, Oklahoma
$70000 Annually
WhatJobs
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Job Description
Our client is seeking a dynamic and experienced Leisure Center Manager to oversee operations at their premier facility in Oklahoma City, Oklahoma, US . This role involves managing all aspects of the leisure center, including sports facilities, recreational programs, fitness areas, and event management. You will be responsible for staff recruitment, training, and performance management, ensuring a high level of service delivery and customer satisfaction. Developing and implementing innovative recreational programs and events to attract and retain members will be a key focus. Budget management, financial reporting, and ensuring compliance with health and safety regulations are also crucial responsibilities. The ideal candidate will have a passion for the leisure and sports industry, strong leadership qualities, and excellent interpersonal skills. You will work closely with marketing teams to promote the center's offerings and drive membership growth. Experience in facility management, event planning, and customer service is essential. This position requires a hands-on approach and the ability to motivate a team to achieve operational excellence. You will be the face of the leisure center, fostering a welcoming and engaging atmosphere for all patrons.
Qualifications:
Join our team and contribute to creating vibrant community spaces and promoting active lifestyles.
Qualifications:
- Bachelor's degree in Recreation Management, Business Administration, or a related field.
- Minimum of 4 years of experience in managing leisure facilities or sports centers.
- Proven experience in program development and event management.
- Strong leadership, communication, and customer service skills.
- Experience with budgeting and financial management.
- Knowledge of health, safety, and emergency procedures.
- Certification in First Aid/CPR is required.
- Ability to work flexible hours, including evenings and weekends.
Join our team and contribute to creating vibrant community spaces and promoting active lifestyles.
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0
Leisure Facility Manager
32801 Oakland, Florida
$70000 Annually
WhatJobs
Posted today
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Job Description
Our client is seeking an experienced and dynamic Leisure Facility Manager to oversee operations at a key recreational complex in Orlando, Florida, US . This leadership role involves ensuring the highest standards of service, safety, and operational efficiency for all facility activities. You will be responsible for managing staff, developing and implementing operational plans, and overseeing budgets for the facility. Key duties include managing day-to-day operations, ensuring compliance with health and safety regulations, and implementing marketing and customer engagement strategies to maximize facility usage and revenue. This position requires a Bachelor's degree in Hospitality Management, Recreation Management, Business Administration, or a related field, with a minimum of 5 years of experience in facility management, preferably in the leisure or hospitality industry. Proven experience in staff supervision, financial management, and customer service is essential. Strong leadership, problem-solving, and communication skills are required. The ability to work flexible hours, including weekends and holidays, is necessary. Familiarity with sports and recreational programming, as well as knowledge of facility maintenance and safety protocols, is highly desirable. You will play a crucial role in creating a positive and engaging experience for all visitors and members, contributing significantly to the success of the leisure facility.
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1
Leisure Operations Manager
28202 Charlotte, North Carolina
$70000 Annually
WhatJobs
Posted today
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Job Description
Our client, a premier recreational facility dedicated to providing exceptional leisure and sports experiences, is seeking a dynamic and organized Leisure Operations Manager to oversee their operations in Charlotte, North Carolina, US . This role is crucial for ensuring the seamless delivery of high-quality services and activities to patrons, while managing staff and maintaining facilities to the highest standards. The Leisure Operations Manager will be responsible for planning, organizing, and directing all day-to-day operational activities, including sports programs, recreational events, facility maintenance, and customer service. You will manage a team of supervisors and front-line staff, ensuring efficient scheduling, training, and performance management. Key responsibilities include developing and implementing operational policies and procedures, managing budgets, and identifying opportunities for revenue enhancement and cost reduction. The ideal candidate will have a Bachelor's degree in Recreation Management, Sports Management, Business Administration, or a related field, coupled with at least 5 years of progressive experience in managing leisure or sports facilities. Proven experience in staff supervision, customer service excellence, and event planning is essential. You will possess strong leadership, communication, problem-solving, and organizational skills. Knowledge of relevant health and safety regulations, as well as experience with facility booking and management software, would be advantageous. The Manager will also be involved in marketing and promotional activities to attract new members and participants, and will ensure a positive and safe environment for all guests. A passion for sports and recreation, combined with a commitment to delivering outstanding customer experiences, is fundamental to this role. This is a fantastic opportunity to lead a vital component of a thriving community resource.
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2
Leisure Centre Coordinator
35801 Huntsville, Alabama
$60000 Annually
WhatJobs
Posted today
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Job Description
Our client, a rapidly growing provider of community leisure facilities, is seeking a proactive and organized Leisure Centre Coordinator to manage their flagship location in **Huntsville, Alabama, US**. This role is essential for ensuring the delivery of high-quality recreational programs and services, fostering a welcoming environment for all patrons, and maximizing facility utilization. The ideal candidate will have a passion for fitness and recreation, coupled with strong administrative and customer service skills.
Key responsibilities include overseeing the daily operations of the leisure centre, including membership services, program registration, and facility scheduling. You will manage a team of fitness instructors, reception staff, and program assistants, ensuring they provide excellent service and adhere to operational standards. Developing, promoting, and coordinating a diverse range of recreational activities, fitness classes, and community events will be a core part of the job. This includes marketing initiatives, participant registration, and ensuring the smooth execution of all programmed activities. You will also be responsible for managing facility bookings, handling customer inquiries and complaints, and ensuring the centre is safe, clean, and well-maintained. Budget management, including revenue generation and cost control, will be a key performance indicator. Building positive relationships with members and the local community is crucial for success.
Qualifications:
Key responsibilities include overseeing the daily operations of the leisure centre, including membership services, program registration, and facility scheduling. You will manage a team of fitness instructors, reception staff, and program assistants, ensuring they provide excellent service and adhere to operational standards. Developing, promoting, and coordinating a diverse range of recreational activities, fitness classes, and community events will be a core part of the job. This includes marketing initiatives, participant registration, and ensuring the smooth execution of all programmed activities. You will also be responsible for managing facility bookings, handling customer inquiries and complaints, and ensuring the centre is safe, clean, and well-maintained. Budget management, including revenue generation and cost control, will be a key performance indicator. Building positive relationships with members and the local community is crucial for success.
Qualifications:
- Bachelor's degree in Recreation Management, Sports Science, Business Administration, or a related field.
- Minimum of 4 years of experience in a supervisory or management role within the leisure or sports industry.
- Proven experience in program development, event coordination, and staff management.
- Strong understanding of fitness and recreational programming.
- Excellent customer service, communication, and interpersonal skills.
- Experience with membership management software and scheduling systems.
- Proficiency in Microsoft Office Suite.
- Certification in First Aid and CPR is required.
- Ability to work flexible hours, including evenings and weekends.
Apply Now
3
Leisure Services Assistant, prov.
14618 Greece, New York
Monroe County, NY
Posted today
Job Viewed
Job Description
Description of Duties
This is a para-professional position at Monroe Community Hospital responsible for implementing recreational and leisure activities for residents of the facility. The employee reports directly to and works under the general supervision of the Director of Resident Programs and Lifestyle Service. Supervision of others is not a responsibility of this class. Does related work as required.
Minimum Qualifications
Graduation from high school or possession of an equivalency diploma, plus EITHER:
(A) Graduation from a regionally accredited or New York State registered college or university with an Associate's or Bachelor's degree in Psychology, Recreation, Physical Education, Human Services, Music Therapy, Art Therapy or Dance Therapy; OR,
(B) Two (2) years of full-time or its part-time equivalent experience providing recreational activities, physical education, or art, dance or music therapy; OR,
(C) An equivalent combination of training and experience as defined by the limits of (A) and (B) above.
for the purposes of these minimum qualifications, Human Services includes, but is not limited to Social Work, Social Welfare, Counseling, Educational Psychology.
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This is a para-professional position at Monroe Community Hospital responsible for implementing recreational and leisure activities for residents of the facility. The employee reports directly to and works under the general supervision of the Director of Resident Programs and Lifestyle Service. Supervision of others is not a responsibility of this class. Does related work as required.
Minimum Qualifications
Graduation from high school or possession of an equivalency diploma, plus EITHER:
(A) Graduation from a regionally accredited or New York State registered college or university with an Associate's or Bachelor's degree in Psychology, Recreation, Physical Education, Human Services, Music Therapy, Art Therapy or Dance Therapy; OR,
(B) Two (2) years of full-time or its part-time equivalent experience providing recreational activities, physical education, or art, dance or music therapy; OR,
(C) An equivalent combination of training and experience as defined by the limits of (A) and (B) above.
for the purposes of these minimum qualifications, Human Services includes, but is not limited to Social Work, Social Welfare, Counseling, Educational Psychology.
Download/View Full Announcement
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4
Leisure Sales Reservations Coordinator
02633 Chatham, Massachusetts
Pyramid Global Hospitality
Posted today
Job Viewed
Job Description
The position of Leisure Sales Reservations Coordinator is responsible for but not limited to serving as the personal liaison between The Director of Leisure Sales and luxury travel advisors and their clients/guests. The primary role of this position Reservations, Sales, Coordinator, Reservation, Hospitality, Travel, Hotel
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5
Leisure Reservations Agent - Communications
33939 Gulf Breeze, Florida
Marriott International Inc
Posted 3 days ago
Job Viewed
Job Description
Additional Information
Job Number 25130459
Job Category Rooms & Guest Services Operations
Location The Ritz-Carlton Naples Tiburon, 2600 Tiburon Drive, Naples, Florida, United States, 34109VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Number 25130459
Job Category Rooms & Guest Services Operations
Location The Ritz-Carlton Naples Tiburon, 2600 Tiburon Drive, Naples, Florida, United States, 34109VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
POSITION SUMMARY
Operate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Review shift logs/daily memo books and document pertinent information in logbooks. Notify Loss Prevention/Security of any guest reports of theft.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
View Now
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6
Leisure Reservations Agent - Communications
34116 Copeland, Florida
Marriott
Posted today
Job Viewed
Job Description
**Additional Information**
**Job Number** 25130459
**Job Category** Rooms & Guest Services Operations
**Location** The Ritz-Carlton Naples Tiburon, 2600 Tiburon Drive, Naples, Florida, United States, 34109VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Operate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Review shift logs/daily memo books and document pertinent information in logbooks. Notify Loss Prevention/Security of any guest reports of theft.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number** 25130459
**Job Category** Rooms & Guest Services Operations
**Location** The Ritz-Carlton Naples Tiburon, 2600 Tiburon Drive, Naples, Florida, United States, 34109VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Operate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Review shift logs/daily memo books and document pertinent information in logbooks. Notify Loss Prevention/Security of any guest reports of theft.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
View Now
7
Leisure Facility Operations Manager
98101 Seattle, Washington
$70000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is looking for an experienced Leisure Facility Operations Manager to oversee the daily operations of their premier recreational facilities in Seattle, Washington, US . This dynamic role requires a proactive leader dedicated to providing exceptional guest experiences and ensuring the efficient management of all operational aspects. You will be responsible for staff supervision, budget management, program development, and maintaining the highest standards of safety and cleanliness.
Key responsibilities include managing front desk operations, fitness areas, pool facilities, and event spaces. You will recruit, train, and evaluate the performance of operational staff, fostering a positive and motivating work environment. Developing and implementing operational policies and procedures to enhance efficiency and customer satisfaction will be crucial. This role also involves managing vendor relationships, overseeing maintenance and repair schedules, and ensuring compliance with all relevant health and safety regulations. The ideal candidate will possess a Bachelor's degree in Hospitality Management, Recreation Management, Business Administration, or a related field, with at least 5 years of progressive experience in facility management within the leisure or sports industry.
Strong leadership, communication, and interpersonal skills are essential for success in this position. You should have a proven ability to manage budgets, control costs, and drive revenue. Experience with facility management software and a passion for the fitness and recreation industry are highly valued. This hybrid role offers a blend of on-site supervision and remote administrative tasks, providing flexibility while ensuring consistent operational oversight. Our client is committed to creating a vibrant community hub and seeks a manager who shares this vision. Opportunities for professional development and advancement are available for high-performing individuals.
Key responsibilities include managing front desk operations, fitness areas, pool facilities, and event spaces. You will recruit, train, and evaluate the performance of operational staff, fostering a positive and motivating work environment. Developing and implementing operational policies and procedures to enhance efficiency and customer satisfaction will be crucial. This role also involves managing vendor relationships, overseeing maintenance and repair schedules, and ensuring compliance with all relevant health and safety regulations. The ideal candidate will possess a Bachelor's degree in Hospitality Management, Recreation Management, Business Administration, or a related field, with at least 5 years of progressive experience in facility management within the leisure or sports industry.
Strong leadership, communication, and interpersonal skills are essential for success in this position. You should have a proven ability to manage budgets, control costs, and drive revenue. Experience with facility management software and a passion for the fitness and recreation industry are highly valued. This hybrid role offers a blend of on-site supervision and remote administrative tasks, providing flexibility while ensuring consistent operational oversight. Our client is committed to creating a vibrant community hub and seeks a manager who shares this vision. Opportunities for professional development and advancement are available for high-performing individuals.
Apply Now
8
Senior Leisure Operations Manager
30303 Atlanta, Georgia
$80000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Senior Leisure Operations Manager to oversee operations at their premier facilities in **Atlanta, Georgia, US**. This leadership role requires a professional with a passion for guest experience and a proven ability to manage diverse leisure activities, staff, and operational budgets. You will be responsible for ensuring the highest standards of service delivery, maximizing revenue, and creating memorable experiences for guests. This position offers an exciting opportunity to contribute to the vibrant leisure and hospitality sector.
Key Responsibilities:
Operational Oversight: Manage the day-to-day operations of various leisure facilities, ensuring seamless service delivery and adherence to quality standards.
Staff Management: Lead, train, and mentor a team of leisure staff, including supervisors and front-line employees. Foster a positive and high-performance work culture.
Guest Experience: Develop and implement strategies to enhance guest satisfaction and loyalty, ensuring memorable experiences.
Budget Management: Develop and manage operational budgets, controlling costs, optimizing resource allocation, and driving revenue growth.
Activity Planning: Plan and coordinate leisure programs, events, and activities to meet diverse guest needs and preferences.
Safety & Compliance: Ensure all operations comply with health, safety, and regulatory standards. Implement and oversee safety protocols.
Vendor Management: Manage relationships with external vendors and suppliers, ensuring quality and cost-effectiveness.
Performance Analysis: Monitor key performance indicators (KPIs), analyze operational data, and implement improvements to drive efficiency and profitability.
Qualifications:
Education: Bachelor's degree in Hospitality Management, Business Administration, Recreation Management, or a related field.
Experience: Minimum of 5 years of experience in leisure operations, hospitality management, or a related field, with at least 2 years in a supervisory or managerial capacity.
Skills: Strong leadership, communication, and customer service skills. Proven experience in budget management, staff development, and event planning. Knowledge of industry best practices and relevant software.
Attributes: Passionate about the leisure industry, creative, highly organized, and able to work effectively in a fast-paced environment. Strong problem-solving abilities and a commitment to delivering exceptional guest experiences.
Key Responsibilities:
Operational Oversight: Manage the day-to-day operations of various leisure facilities, ensuring seamless service delivery and adherence to quality standards.
Staff Management: Lead, train, and mentor a team of leisure staff, including supervisors and front-line employees. Foster a positive and high-performance work culture.
Guest Experience: Develop and implement strategies to enhance guest satisfaction and loyalty, ensuring memorable experiences.
Budget Management: Develop and manage operational budgets, controlling costs, optimizing resource allocation, and driving revenue growth.
Activity Planning: Plan and coordinate leisure programs, events, and activities to meet diverse guest needs and preferences.
Safety & Compliance: Ensure all operations comply with health, safety, and regulatory standards. Implement and oversee safety protocols.
Vendor Management: Manage relationships with external vendors and suppliers, ensuring quality and cost-effectiveness.
Performance Analysis: Monitor key performance indicators (KPIs), analyze operational data, and implement improvements to drive efficiency and profitability.
Qualifications:
Education: Bachelor's degree in Hospitality Management, Business Administration, Recreation Management, or a related field.
Experience: Minimum of 5 years of experience in leisure operations, hospitality management, or a related field, with at least 2 years in a supervisory or managerial capacity.
Skills: Strong leadership, communication, and customer service skills. Proven experience in budget management, staff development, and event planning. Knowledge of industry best practices and relevant software.
Attributes: Passionate about the leisure industry, creative, highly organized, and able to work effectively in a fast-paced environment. Strong problem-solving abilities and a commitment to delivering exceptional guest experiences.
Apply Now
9