29 Live Game Services jobs in the United States
Senior Software Engineer, Game Services
Posted 14 days ago
Job Viewed
Job Description
Are you a motivated and experienced Senior Software Engineer interested in developing social features that impact many games across all of Blizzard?
Game Service is dedicated to delivering a high-performance, large-scale distributed system that provides essential game features for all titles on the Battle.net platform. These features encompass lobbies, leaderboards, matchmaking, along with engaging social features that connect millions of players both within and outside of games. Additionally, Game Service develops the edge servers, SDKs, and game client samples to enhance the overall gaming experience on the Battle.net platform.
Our mission is to empower players with the facilities to engage with one another, to create the best interactive player experience worldwide.
This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The potential home studio for this role is Irvine, CA.
Responsibilities:
Design, development, and maintenance of large-scale distributed systems
Implement features in SDKs that are used in all the games that are integrated with the Battle.net platform
Create unit and integration test code to validate service reliability
Write API documentation for consumption by game developers and other integrators
Participate in on-call rotation to rapidly resolve live incidents related to our systems
Coordinate with embedded and external teams
Troubleshoot and debug issues with our live and in-development services
Requirements:
5 years of professional experience with software development in C++
Experience building high-quality software and protocol and API design
Strong data-structure, logic, and algorithm skills
Excellent communication skills
Bonus:
A degree in computer science, or a related field
Production quality engineering experience with C++17 or later
Working knowledge of MySql , Cassandra, Redis, or related relational and NoSQL databases
Prior development work on distributed systems and client/server architectures
Experience in Cloud development and infrastructure
Enthusiastic about supporting a live always-on service
Skilled in Linux development, GDB debugging, and command line tools
Your Platform
Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. ( ), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry’s most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android .
Our World
Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush ™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet !
Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered !
The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners .
We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications ? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply .
We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to . General employment questions cannot be accepted or processed here. Thank you for your interest .
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.
Rewards
We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:
Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
401(k) with Company match, tuition reimbursement, charitable donation matching;
Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.
Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting .
In the U.S., the standard base pay range for this role is $101,000.00 - $186,754.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.
Senior Software Engineer, Game Services
Posted 21 days ago
Job Viewed
Job Description
Are you a motivated Senior Software Engineer interested in developing game features that impact the majority of games across all of Blizzard?
The Battle.net Game Service Access team develops the edge servers, SDKs, and samples which allow game teams to integrate with the rich feature set of the Battle.net platform to create some of the most compelling gameplay experiences in the world!
We are looking for a motivated software engineer, who thrives in a highly collaborative and tight-knit team! Join our group of experienced engineers and product managers to continuously build upon and improve our highly scalable, highly performant, and highly available global game services.
This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The primary location for this role is in Austin, TX.
Responsibilities:
-
Develop and maintain large-scale distributed systems
-
Implement features in SDKs that are used in all the games that are integrated with the Battle.net platform
-
Create sample applications that run on desktop, consoles, and mobile devices to provide examples of how to use key platform features
-
Create unit and integration test code to validate service reliability
-
Write API documentation for consumption by game developers and other integrators
-
Participate in on-call rotation to rapidly resolve live incidents related to our systems
-
Coordinate with embedded and external teams
-
Troubleshoot and debug issues with our live and in-development services
Requirements:
-
5 years of experience with software development in C++
-
Experience building high-quality software
-
Excellent communication skills
-
Strong data-structure, logic, and algorithm skills
Bonus:
-
Bachelor's degree in computer science
-
Production quality engineering experience with C++17 or later
-
Proficiency in C#
-
Experience developing distributed systems with a strong focus on server-side C++
-
Experience with Cloud development and infrastructure
-
Working knowledge of MySql, Cassandra, Redis, or related relational and NoSQL databases
-
Experience supporting a live always-on service
The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.
We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
Accommodation Request: We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to General employment questions cannot be accepted or processed here. Thank you for your interest.
Our World
At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes including Warcraft, Overwatch, Diablo, and StarCraft, we’ve been creating genre-defining games for millions of players around the world for more than 30 years. We’re on a quest: bring our dreams to life and craft the most epic entertainment experiences…ever. Hard work, iteration and polish go into the Blizzard “secret recipe,” but the most important ingredients come from talented people who share our vision. If that sounds like you, join us.
The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.
Rewards
We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:
Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
401(k) with Company match, tuition reimbursement, charitable donation matching;
Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.
Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting
In the U.S., the standard base pay range for this role is $101,000.00 - $186,754.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.
Senior Software Engineer, Game Services (Santa Monica)
Posted 5 days ago
Job Viewed
Job Description
Team Name:
Battle.net & Online ProductsJob Title: Senior Software Engineer, Game ServicesRequisition ID: R024175Job Description:Are you a motivated Senior Software Engineer interested in developing game features that impact the majority of games across all of Blizzard ?
The Battle.net Game Service Access team develops the edge servers, SDKs, and samples which allow game teams to integrate with the rich feature set of the Battle.net platform to create some of the most compelling gameplay experiences in the world!
We are looking for a motivated software engineer, who thrives in a highly collaborative and tight-knit team! Join our group of experienced engineers and product managers to continuously build upon and improve our highly scalable, highly performant, and highly available global game services.
This position has been approved for fully remote work with the potential for some light travel. We also welcome candidate who would like to work in a hybrid capacity based out of Albany, NY, Irvine, CA or Austin, TX.
Responsibilities :
D evelop and maint ain large-scale distributed systems
Implement features in SDKs that are used in all the games that are integrated with the Battle.net platform
Create sample applications that run on desktop, consoles, and mobile devices to provide examples of how to use key platform features
Create unit and integration test code to validate service reliability
Write API documentation for consumption by game developers and other integrators
Participate in on-call rotation to rapidly resolve live incidents related to our systems
Coordinate with embedded and external teams
Troubleshoot and debug issues with our live and in-development services
Requirements :
5 years of experience with software development in C++
Experience building high- quality software
Excellent communication skills
Strong data-structure, logic, and algorithm skills
Bonus :
Bachelor's degree in computer science
Production quality engineering e xperience with C++17 or later
Proficiency in C#
Experience developing distributed systems with a strong focus on server-side C++
Experience with Cloud development and infrastructure
Working knowledge of MySql , Cassandra, Redis, or related relational and NoSQL databases
Experience supporting a live always-on service
The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners .
We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications ? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply .
Accommodation Request: We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to . General employment questions cannot be accepted or processed here. Thank you for your interest .
Our World
At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes including Warcraft, Overwatch, Diablo, and StarCraft, weve been creating genre-defining games for millions of players around the world for more than 30 years. Were on a quest: bring our dreams to life and craft the most epic entertainment experiencesever. Hard work, iteration and polish go into the Blizzard secret recipe, but the most important ingredients come from talented people who share our vision. If that sounds like you, join us .
The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners .
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.
Rewards
We provide a suite of benefits that promote physical, emotional and financial well-being for Every World - weve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:
- Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
- 401(k) with Company match, tuition reimbursement, charitable donation matching;
- Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
- Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
- If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.
Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting .
In the U.S., the standard base pay range for this role is $101,000.00 - $186,754.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this roles range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable. #J-18808-LjbffrGroup Manager, Customer Experience & Service Design (Live Services)

Posted 3 days ago
Job Viewed
Job Description
Intuit is seeking an experienced CX leader to lead the Customer Success Assisted Services Growth team within Intuit's Consumer Ecosystem (TurboTax, Credit Karma). We have an exciting opportunity to evolve and accelerate the way we engage our customers to drive confidence, conversion, retention, and ecosystem adoption through intelligent expert and digital interactions. This role will drive critical cross-functional strategies and will partner closely with Product Managers, Marketing, Expert Network and Data Analysts, within the Consumer Ecosystem and across platform teams. This role will also manage teams within the organization and will be responsible for coaching both managers and individual contributors, defining team priorities, and developing the organization.
**What you'll bring**
● 7+ years of Customer Experience experience, including leading in a highly matrixed, cross-functional, and fast-moving environment, developing product/service experiences, and driving revenue & customer growth● Strong acumen in understanding customer behavior with experience in consumer segmentation and using design thinking and scientific methodologies to inform decision making; A/B testing experience is a mandatory● Robust analytical and problem-solving skills with clear examples of using data actively for customer insights, measurement, ROI analysis and recommendations● Customer champion with a design mindset and demonstrated strengths in product management or experience design (ideally with SaaS, Self-Help, or CRM environment)● Customer Service & Support Expert: Demonstrated strength managing or working with customer support organizations and operations (direct or via BPO)● Excellent verbal, written, and interpersonal communication skills● Ability to roll-up sleeves and lead by example at both strategic and tactical levels● Analytical orientation, creativity in problem solving, with keen business judgment● Strong intellectual curiosity and deep desire to learn.● Exceptional interpersonal, communication and presentation skills with the ability to tailor content for audience levels and channels● BA/BS required; MBA strongly preferred
**How you will lead**
● **Strong people manager** with a proven track record of leading winning teams ○ Develops and grows an exceptional team of CX professionals, prioritizes the team's work to maximize effectiveness and impact both at the individual and team level● **Deep understanding of customer needs** ○ Provides clear direction to the team on how to identify customers needs and uses a cross-functional approach to lead experiments that will test customer behavior and confirm hypotheses across craft areas and functions ○ Leads and influences cross-functional teams to analyze data and provide innovative solutions in complex and difficult situations ○ Champions a true curiosity for customer behavior by networking internally and externally to understand their needs from a broader perspective● **Drives strategic thinking to optimize customer success** , product, and marketing efforts (inclusive of experimentation) for customer journeys, based on customer segments, lifecyclestages, and other critical customer attributes ○ Advocates for customers and creates exceptional customer experiences ○ Consistently applies market research and Voice of the Customer insights to strategize and resolve barriers when defining target state customer experiences ○ Represents customer success and CX on cross-functional leadership teams and provides/inspires data-driven change around end-to-end customer experiences to improve customer and business outcomes● **Champions data-backed storytelling** ○ Teaches others to use systems and helps ensure processes are aligned to the business needs and up to date to facilitate the compilation of data ○ Has an advanced understanding of the Voice of the Customer and Employee and is able to translate that into our commercial success ○ Works closely with other craft areas and functions to obtain quantitative and qualitative data that will impact the use of our products and services from a cross-functional perspective
**Deliverables** :● Implements strategic practices aligned with Intuit's values and Customer Success organizational goals, empowering teams to deliver innovative solutions to meet customer and business needs● Coaches others on how to leverage design thinking and process management to cultivate a continuous improvement mindset and proposes modifications of existing processes to improve customer outcomes● Seen as a role model for change management best practices, managing stakeholder engagement by communicating a change vision that supports a successful transformation● Works on projects of high complexity● Independently establishes strategy and execution plan for personal deliverables● Makes decisions that impact cross functional priorities, strategy and outcomes
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Southern California $190,000 - 257,000This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits).Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
Live Oak - Engineering Services Engineer
Posted 24 days ago
Job Viewed
Job Description
Milliken & Company is a global manufacturing leader whose focus on materials science delivers tomorrow's breakthroughs today. From industry-leading molecules to sustainable innovations, Milliken creates products that enhance people's lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations. Discover more about Milliken's curious minds and inspired solutions at Milliken.com and on Facebook, Instagram, LinkedIn and Twitter.
Location: Milliken Live Oak Plant - LaGrange, Georgia
Reports To: Engineering Services Manager
Job Summary
The Engineering Services Engineer is responsible for ensuring that production machinery and supporting systems operate safely, reliably, and efficiently. This role involves troubleshooting, maintaining, and improving physical infrastructure and control systems, as well as leading or supporting engineering projects focused on performance and reliability improvements.
Key Responsibilities
• Ensure optimal performance and reliability of mechanical and electrical equipment through:
• Digital drive systems, PLCs, DCS, and other process control systems
• Plant computer systems and industrial network
• Electrical power distribution systems
• Maintain and act on performance reports for buildings, equipment, and environmental systems
• Develop, evaluate, and maintain preventive and predictive maintenance systems
• Actively participate in and promote the plant's safety program and processes
• Collaborate effectively with:
• Engineering Services team members
• Other plant departments and cross-functional teams
• External contractors and vendors
• Support the Engineering Services Manager in:
• Coaching and developing team members
• Promoting a culture of teamwork, communication, and accountability
• Allocating work efficiently and ensuring timely, accurate completion
• Enforcing and modeling compliance with all safety procedures
Required Qualifications
• Bachelor's degree in Electrical or Mechanical Engineering (preferred)
• 5+ years of industrial experience in process control or equipment maintenance
• Proficiency in Microsoft Excel, Word, and PowerPoint
• Strong initiative and self-management skills
• Excellent problem-solving abilities
• Effective leadership and communication skills across all levels of the organization
• Commitment to safety and collaboration in a team-oriented environment
Successful candidate will demonstrate strengths in:
• Taking initiative and ownership of assigned tasks and projects, including developing the ability to identify non-conformances in equipment, processes, or performance-and taking timely, appropriate action to resolve them
• Operating as a self-starter with minimal supervision
• Change management - effectiveness and efficiency
Milliken is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, sex or gender (including pregnancy, childbirth or related medical condition, including but not limited to lactation), sexual orientation, gender identity or gender expression (including transgender status), ancestry, national origin, citizenship, age physical or mental disability, genetic information, marital status, veteran or military status or any other characteristic protected by applicable law.
Apply now »
Function Lead Centralized Services - Must Live in MN
Posted 4 days ago
Job Viewed
Job Description
**Job Summary:**
Responsible for acting as the front line leader for Centralized Services. Provides daily support to Centralized Services team members to ensure they provide a first in class experience to Walgreens patients and customers. Serves as an escalation point of contact for only the most complex or critical issues. Assigns, monitors and reviews the day-to-day work of team members and provides technical guidance. Ensures all matters are routed to the appropriate party or resolved.
**Job Responsibilities:**
+ Resolves and/or provides technical advice on complex or critical issues that have been escalated from Senior level roles. Serves as a resource for all representatives. Seeks guidance from Group Supervisor for the most complex and critical issues, questions, or problems.
+ Supervises daily activities of all team members for scheduled shift and provides feedback and coaching of team members according to quality standards. May intercede on communication with difficult customers or patients. Reports any necessary issues or concerns to Group Supervisor.
+ Plans, prioritizes, organizes and completes work to meet established objectives.
+ Monitors trends and notifies Group Supervisor of recurring or high priority issues.
+ Maintains records of customer interactions, records details, complaints, comments and action taken. Contacts customers to respond to escalated inquiries or to notify them of investigation results and planned adjustments.
+ Continues to look for ways to improve current processes with enhancements and ideas.
+ Monitors team member performance by observing employee demeanor, technical accuracy and conformity to company policies. Improves performance of the department by building team morale, motivating team members and using constructive coaching.
+ Identifies areas where additional development is needed and makes recommendations on how to achieve necessary results.
+ Responsible for ensuring compliance with federal, state, and local laws, as well as company and facility policies and procedures. Maintains standards of performance in accordance with policies and procedures (e.g. HIPAA guidelines/regulations, insurance and fraud abuse guidelines, required productivity levels, timeliness expectations, etc.
**About Walgreens**
Founded in 1901, Walgreens ( has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients' care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.
The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at ID:** 1657627BR
**Title:** Function Lead Centralized Services - Must Live in MN
**Company Indicator:** Walgreens
**Employment Type:**
**Job Function:** Customer Contact Center
**Full Store Address:** 3030 CENTRE POINT DR,STE 700,ROSEVILLE,MN 55113
**Full District Office Address:** 3030 CENTRE POINT DR,STE 700,ROSEVILLE,MN,55113-000-01429-M
**External Basic Qualifications:**
+ High school diploma/GED and at least 3 years of experience working in a Contact Center or Centralized Service setting or Bachelor's Degree and at least 1 year of experience working in a Contact Center or Centralized Service setting.
+ Experience in identifying operational issues and recommending and implementing strategies to resolve problems.
+ Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
+ Experience building and maintaining relationships within a team.
+ Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
+ Basic email skills, internet explorer (sending, receiving, and organizing communications).
+ Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).
+ Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
**Preferred Qualifications:**
+ Bilingual in English and Spanish.
+ Licensed as a Pharmacy Technician by the state Board of Pharmacy or nationally recognized certification agency and PTCB Certified.
We will consider employment of qualified applicants with arrest and conviction records.
**Shift:**
**Store:**
Group Product Manager, QuickBooks Live: Business Tax & Compliance Services

Posted 3 days ago
Job Viewed
Job Description
Intuit, a leading global financial technology platform, is seeking a Group Product Manager to lead the QuickBooks Live team focused on business tax and compliance services. This role presents a unique opportunity to shape the future of human-assisted software and its integration with AI technology. The position involves working with cross-functional teams to design and optimize market-leading productized service experiences within the QB Live portfolio.
In your role, you will leverage customer insights, data, and cutting edge technologies to empower to craft product and service innovations that simplify tax and compliance needs for SMBs via Quickbooks, delivering on the benefits of no work and complete confidence. You will work with a team of highly innovative, ambitious accounting experts, product managers, service experience managers, and designers to define how we will deliver benefits to customers through this partnership. The role requires a strategic leader who can develop and execute a comprehensive product vision while maintaining strong customer focus. The ideal candidate will have extensive experience in product management, particularly in technology-driven, AI-powered service.
Key focus areas include developing deep customer empathy, fostering cross-functional partnerships, implementing agile methodologies, and driving operational efficiency. The role demands excellence in stakeholder management, team leadership, and the ability to make data-driven decisions.
QuickBooks Live, a four-year old startup within Intuit, has become an industry-leading bookkeeping and tax services that pairs a qualified expert with small businesses who choose QuickBooks. The Quickbooks Live team is transforming the expert service industry serving small businesses, with an ambition to build the world's most trusted AI powered Expert platform. We're early in the journey of expanding the QuickBooks Live portfolio of services to connect small businesses with expertise across bookkeeping, payroll, and tax services, quickly iterating to optimize product-market fit, building a foundation to scale to additional services, and expanding to serve small businesses around the world.
**What you'll bring**
+ 8+ years in product management with proven track record
+ Demonstrated ability to lead cross-functional teams
+ Platform mindset for scalable solutions
+ Strong customer centricity
+ Excellent operational acumen
+ Strong verbal and written communication skills
+ Strong understanding of technical concepts
+ Bachelor's degree in Business, Technology, or related field
+ MBA or advanced degree preferred
**How you will lead**
+ Define, articulate, and communicate strategic offering vision for QuickBooks Live's Tax and compliance domain
+ Define and evangelize with leadership and team, long term and mid term product strategy inclusive of product features, business growth plans and capability development levers
+ Partner with GTM, Customer Success and Service Delivery teams to define product features, positioning, and delivery plan
+ Develop deep customer empathy through research and transform insights into innovative solutions
+ Foster cross-functional partnerships to align product strategies with business objectives
+ Lead scoping, planning, and delivery of product initiatives
+ Cultivate learning and experimentation culture
+ Recruit, mentor, and lead product managers team
+ Establish and track KPIs
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
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Group Product Manager, QuickBooks Live: Business Tax & Compliance Services

Posted 3 days ago
Job Viewed
Job Description
Intuit, a leading global financial technology platform, is seeking a Group Product Manager to lead the QuickBooks Live team focused on business tax and compliance services. This role presents a unique opportunity to shape the future of human-assisted software and its integration with AI technology. The position involves working with cross-functional teams to design and optimize market-leading productized service experiences within the QB Live portfolio.
In your role, you will leverage customer insights, data, and cutting edge technologies to empower to craft product and service innovations that simplify tax and compliance needs for SMBs via Quickbooks, delivering on the benefits of no work and complete confidence. You will work with a team of highly innovative, ambitious accounting experts, product managers, service experience managers, and designers to define how we will deliver benefits to customers through this partnership. The role requires a strategic leader who can develop and execute a comprehensive product vision while maintaining strong customer focus. The ideal candidate will have extensive experience in product management, particularly in technology-driven, AI-powered service.
Key focus areas include developing deep customer empathy, fostering cross-functional partnerships, implementing agile methodologies, and driving operational efficiency. The role demands excellence in stakeholder management, team leadership, and the ability to make data-driven decisions.
QuickBooks Live, a four-year old startup within Intuit, has become an industry-leading bookkeeping and tax services that pairs a qualified expert with small businesses who choose QuickBooks. The Quickbooks Live team is transforming the expert service industry serving small businesses, with an ambition to build the world's most trusted AI powered Expert platform. We're early in the journey of expanding the QuickBooks Live portfolio of services to connect small businesses with expertise across bookkeeping, payroll, and tax services, quickly iterating to optimize product-market fit, building a foundation to scale to additional services, and expanding to serve small businesses around the world.
**What you'll bring**
+ 8+ years in product management with proven track record
+ Demonstrated ability to lead cross-functional teams
+ Platform mindset for scalable solutions
+ Strong customer centricity
+ Excellent operational acumen
+ Strong verbal and written communication skills
+ Strong understanding of technical concepts
+ Bachelor's degree in Business, Technology, or related field
+ MBA or advanced degree preferred
**How you will lead**
+ Define, articulate, and communicate strategic offering vision for QuickBooks Live's Tax and compliance domain
+ Define and evangelize with leadership and team, long term and mid term product strategy inclusive of product features, business growth plans and capability development levers
+ Partner with GTM, Customer Success and Service Delivery teams to define product features, positioning, and delivery plan
+ Develop deep customer empathy through research and transform insights into innovative solutions
+ Foster cross-functional partnerships to align product strategies with business objectives
+ Lead scoping, planning, and delivery of product initiatives
+ Cultivate learning and experimentation culture
+ Recruit, mentor, and lead product managers team
+ Establish and track KPIs
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
Salaried Pharmacist Centralized Services 80hr - Must Live In Arkansas

Posted today
Job Viewed
Job Description
**Job Summary:**
Responsible for the implementation of healthcare strategies and driving patient health outcomes. Executes patient intervention pharmacy programs and ensures compliance of clinical pharmacy services. Responsible for executing against identified partner-established pharmacy programs. Drives Pharmacy financial performance by executing on pharmacy programs to maximize reimbursements while improving patient health outcomes. Responsible for prescription processing from a remote setting. Fosters strong relationships with medical communities in assigned area and acts as a representative and liaison of the company. Serves as a subject matter expert and resource to other pharmacists and field leaders. Maintains current knowledge of Pharmacy industry and maintains required licensure.
**Job Responsibilities**
+ Implements direct patient care programs, including but not limited to Medication Therapy Management programs, Immunization Services, and Payer and Pharma Adherence & Clinical Programs. Drives the execution of multiple business plans and projects to ensure business needs are being met.
+ Drives compliance and continuous quality improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Helps ensure area Pharmacies adhere to regulatory compliance, standard operating procedures and FDA regulations.
+ Drives regional pharmacy financial performance by aligning business strategies with company financial goals. Implements and executes patient intervention pharmacy programs to maximize financial performance.
+ Supports efforts on enhancing patient experience by increasing focus on healthcare services (e.g. patient consultation, medication management, drug therapy reviews, and retail, clinical, or wellness services such as immunizations, disease state management and Specialty programs).
+ Provides expertise, resources, education and support to pharmacists and field leadership. Supports staff training experiences and development opportunities. Promotes teamwork and motivates Pharmacy staff by fostering a shared vision and supporting company policies, procedures, mission, values, and standards of ethics and integrity.
+ Conducts data and clinical reviews and taking necessary actions to ensure accuracy and appropriateness of medications.
+ Reviews drug histories and patient profiles to ensure proper and safe drug therapy. Provides individualized patient/provider consultation.
+ Through use of superior communication skills, wins the trust of patients by listening to their issues and providing a sounding board for the pharmacy concerns.
+ Provides feedback as to the effectiveness of the Customer Retention Program including comments from patients as the value of individual consultations.
+ Responsible for all questions, dialogues, and issues which relate directly to patient therapy.
+ Provides clinical consultation and knowledge to patients, doctors, and insurance plans as needed.
+ Performs other work consistent with the job responsibilities in this document as assigned by management.
+ Follows guidelines and procedures for all job responsibilities in order to meet goals. Adheres to company policies and procedures including all HIPAA guidelines/regulations.
+ Ensures compliance with federal, state, and local pharmacy laws.
**About Walgreens**
Founded in 1901, Walgreens ( has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.
The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at .
**Job ID:** 1654216BR
**Title:** Salaried Pharmacist Centralized Services 80hr - Must Live In Arkansas
**Company Indicator:** Walgreens
**Employment Type:**
**Job Function:** Customer Contact Center
**Full Store Address:** 10816 EXECUTIVE CENTER DR,STE 302,LITTLE ROCK,AR 72211
**Full District Office Address:** 10816 EXECUTIVE CENTER DR,STE 302,LITTLE ROCK,AR,72211-000-01428-M
**External Basic Qualifications:**
+ BS in Pharmacy or PharmD and at least one (1) year of experience in a retail pharmacy environment.
+ Current Pharmacist license as granted by the appropriate state licensing authority.
+ Experience motivating team members to research and resolve issues.
+ Experience working with confidential information.
+ Willing to work non-standard hours, which may include evenings, holidays and/or weekends.
+ Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
+ Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
+ Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
+ Willing to travel up to 10% of the time for business purposes (within state and out of state).
**Preferred Qualifications:**
+ Willingness to obtain other state pharmacy licenses if needed.
+ Knowledge of insurance plans.
+ Knowledge of computer operating systems including Intercom, Promise, and Plus.
+ Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).
+ Basic skill level in Microsoft PowerPoint (for example: inserting, rearranging, hiding and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving objects, printing outline view and/or running a slide show).
+ Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
We will consider employment of qualified applicants with arrest and conviction records.
**Shift:**
**Store:**
Associate Manager, Health Services - Must Live in Tampa Florida or Surrounding Areas

Posted 3 days ago
Job Viewed
Job Description
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Associate Manager is responsible for oversight of healthcare management staff including the organization and development of high performing teams. Works closely with functional area managers to ensure consistency in clinical and non-clinical interventions supporting our members.
- Accountable for meeting the financial, operational and quality objectives of the unit
- Oversees the implementation of healthcare management services for assigned functional area
- Implements clinical and non-clinical policies & procedures in accordance with applicable regulatory and accreditation standards (e.g. NCQA, state and federal standards and mandates as applicable)
- Serve as a content model expert and mentor to the team regarding practice standards, quality of interventions, problem resolution and critical thinking
- Ensure implementation and monitoring of best practice approaches and innovations to better address the member's needs across the continuum of care
- May act as a liaison with other key business areas
- May develop/assist in development and/review new training content.
- May collaborate/deliver inter and intra-departmental training sessions
- Protects the confidentiality of member information and adheres to company policies regarding confidentiality. Manages resources responsible for identification of members, development and implementation of care plans, enhancement of medical appropriateness and quality of care and monitoring, evaluating, and documenting of care
- Develop, initiate, monitor, and communicate performance expectations
- Ensures the team's understanding and use of information system capability and functionality
- May have responsibility for their own caseload work
- May act as a single point of contact for the member and the Care Management Team including: participation in care team meetings, implementation and oversight of member cultural requirements, and support implementation of new members
- Participate in the recruitment and hiring process for staff using clearly defined requirements in terms of education, experience, technical and performance skills
- Assesses developmental needs and collaborates with others to identify and implement action plans that support the development of high performing teams
- Establish an environment and work style that promotes the concept of teamwork, cross product integration, and continuum of care thinking that results in strong performance
- Consistently demonstrates the ability to serve as a model change agent and lead change efforts
- Create a positive work environment by acknowledging team contributions, soliciting input, and offering personal assistance, when needed
- Accountable for maintaining compliance with policies and procedures and implements them at the employee level
**Required Qualifications**
- Must reside in the Tampa Florida or Surrounding Area, Specifically Hillsboro, Polk, Manatee, Hardee, or Highland County FL
- Must possess reliable transportation and be willing and able to travel up to 50% of the time. Mileage is reimbursed per our company expense reimbursement policy
- 3+ years of managed care experience
- 3-5 years of experience in a physical or behavioral healthcare setting
- Knowledge of the regulations, standards, and policies which relate to medical management
- Proficiency with computer skills which includes navigating multiple systems and keyboarding
- Time efficient and highly organized
- Exceptional communication skills
- Ability to mentor and support staff to meet business needs
**Preferred Qualifications**
- Bilingual in Spanish
- 1-3 years management experience
- Computer literacy and experience familiarity with Microsoft Excel, Word, and web-based applications desired
- Ability to work with people in such a manner as to build high morale and group commitment to goals and objectives
- Ability to evaluate and interpret data, identify areas of improvement, and focus on interventions to improve outcomes
- Ability to communicate effectively with Providers, Members, Staff and other Leaders both in oral and written format
**Education**
- Bachelor's degree in business or health or human services (e.g. Social Work, Psychology, Nursing, Mental Health, Counseling, Behavioral
Sciences, Sociology, Gerontology or related field required.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$46,988.00 - $91,800.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 08/25/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.