4 Live Hotel And Casino Careers jobs in the United States
Live Casino Dealer - Southfield, MI
Posted today
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Job Description
Job Description
Company Description
PT Services (Delaware) LLC is part of Playtech - the world's largest online gaming software supplier - traded on the London Stock Exchange Main Market. Playtech offers cutting-edge, value-added solutions to the industry’s leading gaming operators. Since Playtech's inception in 1999, our approach has been centered on continual development. PT Services (Delaware) LLC represents Playtech Live product, and our studios contain hundreds of state-of-the-art cameras, broadcasting in premium HD quality, offering the fastest streaming and highest up-time in the market. More than 1,830 talented professionals are part of Playtech Live from different countries all over the world and you have an opportunity to join our international team in Michigan!
Visit our website to learn more about our company
Job DescriptionAs a Live Dealer, you will be responsible for hosting and presenting games for in a live streaming environment while creating a professional and exciting atmosphere for customers by providing an excellent guest service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Present games in a live streaming environment, adhering to the multi-state Gaming Commission Regulations, PT Services Delaware regulations, and live unit policies and procedures.
- Learn and fully understand and execute the rules of video stream games.
- Conduct live games on a given table schedule in accordance with applied rules and procedures with computer prompt instructions, monitoring, and following the given table schedule, following the instructions of the Pit-bosses and Trainers.
- Follow and supervise the updates and amendments in the game leading procedures.
- Adhere to the gaming studios' rules and any other rules that management may introduce at any time.
- Professionally communicate and provide answers to players promptly for any game general questions according to chat policy.
- Immediately report to the Pitboss of any risks or committed mistakes, problems, and/or unusual activities in gaming studios and other companies’ premises caused by other employees or other causes.
- Attend educational events, briefings, and sessions required for professional skills improvement and learning the new procedures.
- Participate in company promotions through marketing via photo and video shoots as required by management.
- Keep a professional demeanour towards players.
- Maintain professional and clear communication with management and peers.
- Keep confidential information within the company’s authorized individuals.
- Perform any additional duties as instructed by management.
EDUCATION & EXPERIENCE/QUALIFICATIONS REQUIRED
- High School Diploma / GED.
- Must be 21 years of age or older
- At least 1 year of Customer Service Experience.
- Basic computer skills- MS Office, electronic mail, etc.
- Excellent customer service skills and interpersonal skills to effectively communicate with customers in a live streaming environment.
- Ability to maintain a professional demeanour, including manner of speech, appearance, and posture in a fast-paced environment.
- Ability to deal with potential guest conflicts professionally, maintaining Playtech’s guest service standards.
- Ability to deal, sort, shuffle, and count cards in addition to operating other gaming equipment involving highly repetitive movement of hand and arm.
- Ability to work a variety of shifts, including nights, weekends, and holidays.
- Punctuality and attention to detail.
- Be able to wear assigned uniforms.
- Must be able to obtain a Michigan Gaming License and a West Virginia Casino Employee Registration.
COMPENSATION & BENEFITS
- Pay Range: up to $22 per hour (including base rate + guaranteed tips and monthly performance bonus). Customer tips are unlimited
- Vacation Days: 5 days
- Sick Time: 5 days
- 10 Holidays pay
- Health Benefits: Medical, Dental, Vision, HSA/FSA, LTD/STD, Life Insurance.
- 401K – 4% match
Additional Information
Physical Functions
- Prolonged sitting at counter highchair and tables
- Prolonged standing for up to 2 hours at time.
- Ability to maintain physical stamina for extended periods.
- Repeated use of both hands and arms.
- Full mobility of upper extremities
- Ability to see and read a screen chat from 3 feet away.
- Ability to engage and communicate with customers while on live table.
- Ability to lift up to 15 lbs.
- Ability to be on live cameras constantly with high beam lighting without protective eyewear.
If you need reasonable accommodation and/or assistance during the application and hiring process, applicants can contact Playtech-People & Culture Team for assistance at Our team will be happy to help!
Playtech is an equal opportunity employer. All qualified applicants will receive consideration of employment equally without regard to age, ancestry, color, gender identity or expression, national origin, physical or mental disability, protected veteran, religion, sex, or any other characteristic protected by applicable laws, regulations, and ordinances.
Sous Chef - Luxury Hotel & Casino
Posted 8 days ago
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Job Description
Responsibilities:
- Assist the Executive Chef in managing all aspects of kitchen operations, including food preparation, cooking, and presentation across various outlets.
- Supervise and mentor junior chefs and kitchen staff, ensuring adherence to recipes, standards, and techniques.
- Oversee daily food preparation, ensuring all dishes are executed to the highest standards of quality and consistency.
- Manage inventory, ordering, and receiving of food supplies, maintaining optimal stock levels and minimizing waste.
- Ensure strict compliance with all health, safety, and sanitation regulations (HACCP, ServSafe).
- Contribute to menu development, recipe creation, and special event planning.
- Monitor food costs and labor costs, working with the Executive Chef to achieve financial targets.
- Maintain a clean, organized, and well-maintained kitchen environment.
- Assist with staff training, scheduling, and performance evaluations.
- Step in to manage kitchen operations in the absence of the Executive Chef.
- Foster a positive and collaborative work environment within the culinary team.
Qualifications:
- Minimum of 5 years of progressive culinary experience, with at least 2 years in a supervisory role (Sous Chef, Chef de Partie) in a high-volume, fine-dining, or luxury hotel environment.
- Strong knowledge of various cooking techniques, global cuisines, and pastry is a plus.
- Culinary degree or equivalent apprenticeship from a recognized institution is highly preferred.
- Proven leadership and team management skills.
- Excellent understanding of food safety and sanitation standards.
- Strong organizational skills, with the ability to manage multiple tasks and prioritize effectively.
- Proficiency in inventory management and cost control.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including nights, weekends, and holidays, as required by a 24/7 hospitality operation.
- Passion for food and a commitment to culinary excellence.
This is an outstanding opportunity to advance your culinary career within an iconic establishment in the heart of Las Vegas, Nevada, US .
Executive Chef, Luxury Hotel & Casino
Posted 8 days ago
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Job Description
Key Responsibilities:
- Oversee all culinary operations across multiple dining venues within a luxury hotel and casino.
- Develop innovative and high-quality menus for fine-dining, casual, and banquet services.
- Lead, train, and mentor a team of chefs, sous chefs, line cooks, and pastry chefs.
- Ensure exceptional quality and consistency of all dishes served.
- Manage food costs, labor costs, and inventory, implementing effective control measures.
- Source premium ingredients, establishing strong relationships with suppliers.
- Maintain rigorous standards of food safety, sanitation, and hygiene in all kitchen areas.
- Collaborate with F&B management to develop and execute culinary strategies and promotions.
- Create unique dining experiences that align with the luxury brand of the hotel.
- Stay abreast of culinary trends, techniques, and innovations globally.
- Culinary degree from a reputable institution or equivalent professional experience.
- Minimum of 10 years of progressive culinary experience, with at least 5 years in an Executive Chef role within a luxury hotel, resort, or casino environment.
- Proven expertise in menu engineering, cost management, and inventory control.
- Demonstrated leadership skills with the ability to motivate and manage a large culinary team.
- Exceptional knowledge of global cuisines, food preparation techniques, and presentation standards.
- Strong understanding of food safety regulations (e.g., HACCP).
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work under pressure in a fast-paced, demanding environment.
- Passion for culinary excellence and a commitment to guest satisfaction.
- Proficiency in kitchen management software and systems.
Director of Hotel & Casino Operations
Posted 8 days ago
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Job Description
Responsibilities:
- Develop and execute comprehensive operational strategies for hotel and casino departments to maximize profitability and guest satisfaction.
- Oversee all aspects of hotel operations, including front desk, housekeeping, food & beverage, and guest services.
- Manage casino operations, ensuring compliance with gaming regulations, optimizing floor performance, and enhancing the gaming experience.
- Lead, mentor, and develop department managers and their teams, fostering a culture of accountability and high performance.
- Develop and manage annual budgets for hotel and casino operations, controlling costs and identifying revenue enhancement opportunities.
- Ensure adherence to all local, state, and federal gaming and hospitality regulations.
- Collaborate with marketing, entertainment, and finance departments to develop integrated strategies and promotions.
- Implement and monitor key performance indicators (KPIs) to track operational efficiency and financial results.
- Stay abreast of industry trends and best practices to maintain a competitive edge.
- Resolve complex operational issues and implement effective solutions.
- Oversee the guest experience, ensuring consistent delivery of exceptional service standards.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. MBA or advanced degree preferred.
- 15+ years of progressive experience in hotel and casino operations management, with a minimum of 5 years in a senior leadership role.
- In-depth knowledge of casino operations, gaming regulations, and slot/table game management.
- Proven experience in hotel operations, including F&B and rooms division.
- Exceptional leadership, strategic thinking, and decision-making abilities.
- Strong financial acumen and experience managing complex budgets.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work effectively in a demanding, fast-paced environment.
- Flexibility to work varying shifts, including nights, weekends, and holidays, and participate in on-site strategic planning in Las Vegas, Nevada .
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