148 Loan Processing Clerks jobs in the United States

Job Description

Job Description

About Morty

Led by engineering and product first founders, Morty is a mortgage platform that empowers loan officers and mortgage brokerages to build their own businesses under their own brand. Leveraging the technology and infrastructure we built as a DTC mortgage broker, we remove the complexity and cost of running a mortgage business while providing the tools to help our partners grow and increase profits.

Who We're Looking For

We are seeking a detail-oriented, resourceful, and proactive individual to join our Loan Production team. You will be responsible for processing a high volume of straightforward tasks that are essential to making the mortgage process run smoothly. Meanwhile, you will have the opportunity to develop your mortgage underwriting skills and / or lead process improvements, depending on your interests. You have a great work ethic and are always willing to pitch in to help the team.

Job Responsibilities

• Manage workflows in our lender portals, including locking and disclosing files.
• Manage homeowner's insurance, title, and appraisal workflows.
• Review client documents and determine if files are ready for submission. Proactively flag and resolve any potential problems.
• Identify operational bottlenecks and pain points, and collaborate cross-functionally to develop and implement short and long-term solutions.

Job Qualifications

• Minimum two years of experience in the mortgage industry.
• Strong communication skills, both written and verbal.
• Strong organizational skills with the ability to prioritize tasks and manage deadlines without micromanagement.
• Willing and able to learn quickly. Self starter with a "No task is too big or small" attitude.
• Results-driven and persistent. Ability to stay calm and level-headed in stressful or frustrating circumstances.
• Excited to join a startup and put in the hustle required to get things done!

Job Description

Job Description

Purpose:
Supervise mortgage processors while providing process oversight to ensure adherence to bank, regulatory and investor guidelines. Monitor team efficiency and production performance and provide ongoing coaching and feedback. Ensure effective teamwork and collaboration occurs among the processing team and with other areas of mortgage department. The individual will be responsible for assembling and submitting all preliminary conditions and documents for review by the underwriter. Maintaining the process workflow and pipeline production.

Job Functions:
• Responsible to manage a processing team to meet all requirements including minimum production, turn times, quality and other metrics set forth by executive management.
• Ability to effectively communicate across all business lines and manage the team to meet communication expectations.
• Determine initial potential for qualification by evaluating credit history, income levels and assets/liabilities; calculate debt- to-income and loan-to-value ratios.
• Verify that all documentation received is accurate and complete and follows up on any outstanding issues including underwriting conditions maintaining documentation tracking files appropriate.
• Participates in keeping the procedure manual up to date with current procedures
• As required, ensure proper re-disclosures are prepared and delivered to the borrowers within regulatory guidelines based on identified change in circumstances
• Performs additional duties as requested by the Operations Manager

Required Knowledge, Skills and Abilities:
• Minimum three to five years of Mortgage Loan Processing experience
• Computer experience with solid working knowledge of Microsoft Word
• Strong organization, interpersonal, and communication skills. Possess excellent follow up, planning, prioritization, and organizational skills 
• Ability to function efficiently and effectively
• Must be knowledgeable with TRID
• Must be able to process loans within a high-volume environment
• Must have a thorough understanding of loan documentation, loan products and regulatory disclosures
• Encompass mortgage operating system experience preferred

Salary Range: $75,000 - $95,000

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The Loan Doc & Proc Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
Individual must be accountable, ethical, results oriented, trustworthy and credible.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
**Responsibilities:**
+ This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process .
+ Activities will include independently processing and closing loans within a complex loan operations environment.
+ Demonstrates a comprehensive understanding of how department loan function collectively integrates to contribute to achieving overall business goals.
+ Applies in-depth knowledge of concepts and procedures within department to resolve issues related to loan documentation processes
+ Responsible for escalating control gaps and issues to senior managementIdentifies loan related control deficiencies and implements appropriate procedures and solutions to mitigate any risk or control losses
+ Directly impacts the area through shared responsibility for delivery of end results and formulation of procedures/process improvement
+ Provides value-added perspective or advice that contributes to the development of new techniques and the improvement of the loan documentation processes for the area
+ Resolves complex problems where the analysis of situations or data requires an in-depth evaluation of loan procedures and industry standards
+ Makes a significant contribution to change-the-bank projects and offers solutions at an advanced level
+ Provides judgment based on analysis of factual information in complicated and unique situations, mostly but not limited to the loan documentation process
+ Assumes informal/formal leadership role within the team, is involved in the coaching and training of new recruits, and provides guidance and support to junior staff
+ Creates, develops and maintains effective relationships with colleagues, management, internal/external clients and stakeholders, and seeks to understand their needs and provides solutions
+ Persuades and influences others through collaborative communication skills; may negotiate with external parties
+ Individuals are expected to be a subject matter expert in one (or more) specific skill sets, business areas or products
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, business practices, escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
**Qualifications:**
+ 5-8 years of experience
+ Reasonable knowledge of Business Processes, Systems and Tools used in the Loan Process
+ Demonstrate understanding of Loan Processes, Procedures, Products and Services
+ General awareness of managing, preparing, and reviewing loan documentation
+ Adequate ability to identify, mitigate, manage, resolve, and escalate risks and issues
+ Awareness of risk types, policies and control measures and processes
+ Comply with applicable laws, rules, and regulations, and adhering to Policies
**Education:**
+ Bachelor's/University degree or equivalent experience
---
**Job Family Group:**
Operations - Transaction Services
---
**Job Family:**
Loan Documentation and Processing
---
**Time Type:**
Full time
---
**Primary Location:**
New Castle Delaware United States
---
**Primary Location Full Time Salary Range:**
$78,080.00 - $117,120.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
**Anticipated Posting Close Date:**
Oct 01, 2025
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi ( ._
_View Citi's EEO Policy Statement ( and the Know Your Rights ( poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Our mission is to make higher education accessible and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast.
We build tools that help people feel in control of their financial future, including:
+ **Private student loans** - low rates, people-first service, and flexible payments.
+ **Student loan refinancing** - break free from high-interest rates or monthly payments.
+ **Scholarships** - access to thousands of scholarships to help students pay less.
Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together!
The **Loan Processor** position will report to the **Credit Operations Manager** .
As the **Loan Processor** , you will:
+ Review documents from clients (paystubs, tax returns, ID, etc).
+ Confirm client identity using trusted data sources.
+ Enter key information to help with application decisions.
+ Contact clients by phone or email to answer questions and give updates.
+ Help with special projects and prepare documents for audits.
+ Share feedback on tools and systems, and take part in team training.
**About You:**
+ Some experience with credit applications is helpful but not required.
+ Comfortable with basic math and reviewing financial documents.
+ Detail-oriented and organized.
**Even Better:**
+ Some knowledge of fraud risks.
+ Experience working in a fast-paced, task-focused environment.
+ Good communication and teamwork skills.
**Where:**
+ This role will be remote
#LI-GA
A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.
Pay Range
$46,000-$8,000 USD
**Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:**
+ Health, Dental, & Vision benefits plus savings plans
+ Mac computers + work-from-home stipend to set up your home office
+ Monthly internet and phone reimbursement
+ Employee Stock Purchase Plan
+ Restricted Stock Units (RSUs)
+ 401(k) plan to help you save for retirement plus a company match
+ Robust tuition reimbursement program
+ 1,000 travel perk on each Earnie-versary to anywhere in the world
+ Competitive days of annual PTO
+ Competitive parental leave
**What Makes an Earnie:**
At Earnest, our people bring our cultural principles to life. These principles define how we work, how we win, and what we expect of ourselves and each other:
+ **Every Second Counts** : Speed is our competitive advantage. Our customers need better solutions, and the faster we execute, the greater our chance of success.
+ **Choose To Do Hard Things** : We win by tackling the hard things that others avoid, fueled by grit and resilience.
+ **Pursue Excellence** : Great companies, teams, and individuals never settle and are proud of the work that they do. What's good enough today won't be good enough tomorrow. Excellence isn't a destination; it's a mindset of continuous improvement.
+ **Lead Together** : Our success comes from how we work together. Leadership is not about titles-it is about action. We take ownership, drive results, and move forward as a team.
+ **Don't Take Yourself Too Seriously** : We take our work seriously, not ourselves. The stakes are high, but a sense of humor keeps us grounded, creative, and resilient.
**At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.**
_Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance._

**Our mission is to make higher education accessible and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast.
We build tools that help people feel in control of their financial future, including:
+ **Private student loans** - low rates, people-first service, and flexible payments.
+ **Student loan refinancing** - break free from high-interest rates or monthly payments.
+ **Scholarships** - access to thousands of scholarships to help students pay less.
Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together!
The **Loan Processor** position will report to the **Credit Operations Manager** .
As the **Loan Processor** , you will:
+ Review documents from clients (paystubs, tax returns, ID, etc).
+ Confirm client identity using trusted data sources.
+ Enter key information to help with application decisions.
+ Contact clients by phone or email to answer questions and give updates.
+ Help with special projects and prepare documents for audits.
+ Share feedback on tools and systems, and take part in team training.
**About You:**
+ Some experience with credit applications is helpful but not required.
+ Comfortable with basic math and reviewing financial documents.
+ Detail-oriented and organized.
**Even Better:**
+ Some knowledge of fraud risks.
+ Experience working in a fast-paced, task-focused environment.
+ Good communication and teamwork skills.
**Where:**
+ This role will be remote
#LI-GA
A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.
Pay Range
$46,000-$8,000 USD
**Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:**
+ Health, Dental, & Vision benefits plus savings plans
+ Mac computers + work-from-home stipend to set up your home office
+ Monthly internet and phone reimbursement
+ Employee Stock Purchase Plan
+ Restricted Stock Units (RSUs)
+ 401(k) plan to help you save for retirement plus a company match
+ Robust tuition reimbursement program
+ 1,000 travel perk on each Earnie-versary to anywhere in the world
+ Competitive days of annual PTO
+ Competitive parental leave
**What Makes an Earnie:**
At Earnest, our people bring our cultural principles to life. These principles define how we work, how we win, and what we expect of ourselves and each other:
+ **Every Second Counts** : Speed is our competitive advantage. Our customers need better solutions, and the faster we execute, the greater our chance of success.
+ **Choose To Do Hard Things** : We win by tackling the hard things that others avoid, fueled by grit and resilience.
+ **Pursue Excellence** : Great companies, teams, and individuals never settle and are proud of the work that they do. What's good enough today won't be good enough tomorrow. Excellence isn't a destination; it's a mindset of continuous improvement.
+ **Lead Together** : Our success comes from how we work together. Leadership is not about titles-it is about action. We take ownership, drive results, and move forward as a team.
+ **Don't Take Yourself Too Seriously** : We take our work seriously, not ourselves. The stakes are high, but a sense of humor keeps us grounded, creative, and resilient.
**At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.**
_Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance._

**Our mission is to make higher education accessible and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast.
We build tools that help people feel in control of their financial future, including:
+ **Private student loans** - low rates, people-first service, and flexible payments.
+ **Student loan refinancing** - break free from high-interest rates or monthly payments.
+ **Scholarships** - access to thousands of scholarships to help students pay less.
Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together!
The **Loan Processor** position will report to the **Credit Operations Manager** .
As the **Loan Processor** , you will:
+ Review documents from clients (paystubs, tax returns, ID, etc).
+ Confirm client identity using trusted data sources.
+ Enter key information to help with application decisions.
+ Contact clients by phone or email to answer questions and give updates.
+ Help with special projects and prepare documents for audits.
+ Share feedback on tools and systems, and take part in team training.
**About You:**
+ Some experience with credit applications is helpful but not required.
+ Comfortable with basic math and reviewing financial documents.
+ Detail-oriented and organized.
**Even Better:**
+ Some knowledge of fraud risks.
+ Experience working in a fast-paced, task-focused environment.
+ Good communication and teamwork skills.
**Where:**
+ This role will be remote
#LI-GA
A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.
Pay Range
$46,000-$8,000 USD
**Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:**
+ Health, Dental, & Vision benefits plus savings plans
+ Mac computers + work-from-home stipend to set up your home office
+ Monthly internet and phone reimbursement
+ Employee Stock Purchase Plan
+ Restricted Stock Units (RSUs)
+ 401(k) plan to help you save for retirement plus a company match
+ Robust tuition reimbursement program
+ 1,000 travel perk on each Earnie-versary to anywhere in the world
+ Competitive days of annual PTO
+ Competitive parental leave
**What Makes an Earnie:**
At Earnest, our people bring our cultural principles to life. These principles define how we work, how we win, and what we expect of ourselves and each other:
+ **Every Second Counts** : Speed is our competitive advantage. Our customers need better solutions, and the faster we execute, the greater our chance of success.
+ **Choose To Do Hard Things** : We win by tackling the hard things that others avoid, fueled by grit and resilience.
+ **Pursue Excellence** : Great companies, teams, and individuals never settle and are proud of the work that they do. What's good enough today won't be good enough tomorrow. Excellence isn't a destination; it's a mindset of continuous improvement.
+ **Lead Together** : Our success comes from how we work together. Leadership is not about titles-it is about action. We take ownership, drive results, and move forward as a team.
+ **Don't Take Yourself Too Seriously** : We take our work seriously, not ourselves. The stakes are high, but a sense of humor keeps us grounded, creative, and resilient.
**At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.**
_Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance._

**Our mission is to make higher education accessible and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast.
We build tools that help people feel in control of their financial future, including:
+ **Private student loans** - low rates, people-first service, and flexible payments.
+ **Student loan refinancing** - break free from high-interest rates or monthly payments.
+ **Scholarships** - access to thousands of scholarships to help students pay less.
Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together!
The **Loan Processor** position will report to the **Credit Operations Manager** .
As the **Loan Processor** , you will:
+ Review documents from clients (paystubs, tax returns, ID, etc).
+ Confirm client identity using trusted data sources.
+ Enter key information to help with application decisions.
+ Contact clients by phone or email to answer questions and give updates.
+ Help with special projects and prepare documents for audits.
+ Share feedback on tools and systems, and take part in team training.
**About You:**
+ Some experience with credit applications is helpful but not required.
+ Comfortable with basic math and reviewing financial documents.
+ Detail-oriented and organized.
**Even Better:**
+ Some knowledge of fraud risks.
+ Experience working in a fast-paced, task-focused environment.
+ Good communication and teamwork skills.
**Where:**
+ This role will be remote
#LI-GA
A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.
Pay Range
$46,000-$8,000 USD
**Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:**
+ Health, Dental, & Vision benefits plus savings plans
+ Mac computers + work-from-home stipend to set up your home office
+ Monthly internet and phone reimbursement
+ Employee Stock Purchase Plan
+ Restricted Stock Units (RSUs)
+ 401(k) plan to help you save for retirement plus a company match
+ Robust tuition reimbursement program
+ 1,000 travel perk on each Earnie-versary to anywhere in the world
+ Competitive days of annual PTO
+ Competitive parental leave
**What Makes an Earnie:**
At Earnest, our people bring our cultural principles to life. These principles define how we work, how we win, and what we expect of ourselves and each other:
+ **Every Second Counts** : Speed is our competitive advantage. Our customers need better solutions, and the faster we execute, the greater our chance of success.
+ **Choose To Do Hard Things** : We win by tackling the hard things that others avoid, fueled by grit and resilience.
+ **Pursue Excellence** : Great companies, teams, and individuals never settle and are proud of the work that they do. What's good enough today won't be good enough tomorrow. Excellence isn't a destination; it's a mindset of continuous improvement.
+ **Lead Together** : Our success comes from how we work together. Leadership is not about titles-it is about action. We take ownership, drive results, and move forward as a team.
+ **Don't Take Yourself Too Seriously** : We take our work seriously, not ourselves. The stakes are high, but a sense of humor keeps us grounded, creative, and resilient.
**At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.**
_Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance._

**Our mission is to make higher education accessible and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast.
We build tools that help people feel in control of their financial future, including:
+ **Private student loans** - low rates, people-first service, and flexible payments.
+ **Student loan refinancing** - break free from high-interest rates or monthly payments.
+ **Scholarships** - access to thousands of scholarships to help students pay less.
Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together!
The **Loan Processor** position will report to the **Credit Operations Manager** .
As the **Loan Processor** , you will:
+ Review documents from clients (paystubs, tax returns, ID, etc).
+ Confirm client identity using trusted data sources.
+ Enter key information to help with application decisions.
+ Contact clients by phone or email to answer questions and give updates.
+ Help with special projects and prepare documents for audits.
+ Share feedback on tools and systems, and take part in team training.
**About You:**
+ Some experience with credit applications is helpful but not required.
+ Comfortable with basic math and reviewing financial documents.
+ Detail-oriented and organized.
**Even Better:**
+ Some knowledge of fraud risks.
+ Experience working in a fast-paced, task-focused environment.
+ Good communication and teamwork skills.
**Where:**
+ This role will be remote
#LI-GA
A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.
Pay Range
$46,000-$8,000 USD
**Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:**
+ Health, Dental, & Vision benefits plus savings plans
+ Mac computers + work-from-home stipend to set up your home office
+ Monthly internet and phone reimbursement
+ Employee Stock Purchase Plan
+ Restricted Stock Units (RSUs)
+ 401(k) plan to help you save for retirement plus a company match
+ Robust tuition reimbursement program
+ 1,000 travel perk on each Earnie-versary to anywhere in the world
+ Competitive days of annual PTO
+ Competitive parental leave
**What Makes an Earnie:**
At Earnest, our people bring our cultural principles to life. These principles define how we work, how we win, and what we expect of ourselves and each other:
+ **Every Second Counts** : Speed is our competitive advantage. Our customers need better solutions, and the faster we execute, the greater our chance of success.
+ **Choose To Do Hard Things** : We win by tackling the hard things that others avoid, fueled by grit and resilience.
+ **Pursue Excellence** : Great companies, teams, and individuals never settle and are proud of the work that they do. What's good enough today won't be good enough tomorrow. Excellence isn't a destination; it's a mindset of continuous improvement.
+ **Lead Together** : Our success comes from how we work together. Leadership is not about titles-it is about action. We take ownership, drive results, and move forward as a team.
+ **Don't Take Yourself Too Seriously** : We take our work seriously, not ourselves. The stakes are high, but a sense of humor keeps us grounded, creative, and resilient.
**At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.**
_Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance._

**Our mission is to make higher education accessible and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast.
We build tools that help people feel in control of their financial future, including:
+ **Private student loans** - low rates, people-first service, and flexible payments.
+ **Student loan refinancing** - break free from high-interest rates or monthly payments.
+ **Scholarships** - access to thousands of scholarships to help students pay less.
Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together!
The **Loan Processor** position will report to the **Credit Operations Manager** .
As the **Loan Processor** , you will:
+ Review documents from clients (paystubs, tax returns, ID, etc).
+ Confirm client identity using trusted data sources.
+ Enter key information to help with application decisions.
+ Contact clients by phone or email to answer questions and give updates.
+ Help with special projects and prepare documents for audits.
+ Share feedback on tools and systems, and take part in team training.
**About You:**
+ Some experience with credit applications is helpful but not required.
+ Comfortable with basic math and reviewing financial documents.
+ Detail-oriented and organized.
**Even Better:**
+ Some knowledge of fraud risks.
+ Experience working in a fast-paced, task-focused environment.
+ Good communication and teamwork skills.
**Where:**
+ This role will be remote
#LI-GA
A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.
Pay Range
$46,000-$8,000 USD
**Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:**
+ Health, Dental, & Vision benefits plus savings plans
+ Mac computers + work-from-home stipend to set up your home office
+ Monthly internet and phone reimbursement
+ Employee Stock Purchase Plan
+ Restricted Stock Units (RSUs)
+ 401(k) plan to help you save for retirement plus a company match
+ Robust tuition reimbursement program
+ 1,000 travel perk on each Earnie-versary to anywhere in the world
+ Competitive days of annual PTO
+ Competitive parental leave
**What Makes an Earnie:**
At Earnest, our people bring our cultural principles to life. These principles define how we work, how we win, and what we expect of ourselves and each other:
+ **Every Second Counts** : Speed is our competitive advantage. Our customers need better solutions, and the faster we execute, the greater our chance of success.
+ **Choose To Do Hard Things** : We win by tackling the hard things that others avoid, fueled by grit and resilience.
+ **Pursue Excellence** : Great companies, teams, and individuals never settle and are proud of the work that they do. What's good enough today won't be good enough tomorrow. Excellence isn't a destination; it's a mindset of continuous improvement.
+ **Lead Together** : Our success comes from how we work together. Leadership is not about titles-it is about action. We take ownership, drive results, and move forward as a team.
+ **Don't Take Yourself Too Seriously** : We take our work seriously, not ourselves. The stakes are high, but a sense of humor keeps us grounded, creative, and resilient.
**At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.**
_Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance._