34 Local Hotels And Resorts jobs in Vail

• The right candidate is compassionate, friendly, professional, and a team player.
• Has the ability to multitask and successfully manage multiple priorities.
• Follows written and verbal instructions well.
• Communicates effectively verbally and in writing.
• Is skilled in customer service.

• Greets and assists patients, visitors, and vendors, setting the example for positive attitude and exceptional customer service delivery.
• Patient Check-in/ Check-out
• Coordinates and communicates patient/provider schedules, ensuring follow-up and tracking of all patient referrals, prescriptions, appointments, cancellations and reschedules.
• Ensures all patient records are accurate, complete, compliant, current, and managed
• Handles multi-line phone calls with a focus on addressing patient concerns, coordinating with vendors, and warmly engaging with potential new patients as part of our marketing efforts.
• Maintains patient database, updating information as needed.
• Organizes front office space, consistently evaluating needs assessment to ensure the greatest efficiency of operations and productivity.
• Performs over-the-counter collections of co-pays, deductibles, and cash payments, following standard operating procedures of tracking, storing, and discarding all information.
• Consistently reviews all patient documents for accuracy and HIPPA compliance.
• Participates in company training sessions and team building activities, including webinars and meetings.

• Ability to lift 20-25 pounds regularly; occasional lifting of 40-50 pounds may be required.

• Adhere to facility and OSHA safety protocols
• Respect patients' cultural and religious practices
• Uphold HIPAA regulations
• Maintain punctuality and reliability for scheduled shifts

• High School Diploma or Equivalent
• 1 Year Minimum of related experience
• Bilingual in Spanish preferred
• Working Knowledge in Athena EHR preferred
• Valid driver's license
• Strong organizational skills
• Clear background check and compliance with all federal, state, and organizational credentialing requirements
• Ability to read, write, and communicate effectively

• Employee discounts
• Opportunities for advancement
• Two floating holidays
• Five designated holidays off
• PTO

• We foster a culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff!
• We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies.
• We offer competitive salaries and a great work/life balance: enjoy your weekends!
• UUG offers outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more!

• To create a positive and professional first impression of the practice and to show the patients a "we care" attitude.
• Schedule appointments and assist with scheduling any additional testing directed by the physician.
• Ensure all required patient paperwork is compiled for that day's appointments.
• Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.
• Reviews for completeness and accuracy and then enters required patient demographics and clinical information into Practice Management and EHR.
• Scan the patient's driver's license and insurance card(s) front and back into Ntierprise.
• Ensure all required referrals are obtained, scanned into the EMR, and linked to that day's appointment within Practice Management.
• Reconcile payment batches at the end of every day and turn them into the Site Manager.
• Schedule follow-up procedures and coordinate any local ASC cases.
• Assist patients with the completion of the Phreesia registration system.
• As part of the requirements of your position, you are expected to travel to other sites within a reasonable geographic region.

• Minimum High School Diploma or GED required.
• Minimum of two (2) years of front office experience, preferably in a medical setting.
• 1 - 2 years of customer service.

• Excellent customer service.
• Attention to detail and willingness to learn.
• Proficient knowledge of medical terminology, ICD-9, and CPT-4 Codes.
• Strong communication skills, both verbal & written.
• Proficient computer software and database skills.
• Comfortable working in a fast-paced environment.
• Very comfortable asking probing questions to patients.
• Must demonstrate a caring, compassionate, and patient attitude.
• Maintain HIPAA compliance.
• Multitasking and proactive problem-solving.
• Ability to type 40 Words Per Minute.

• N/A.

• Ability to travel to other sites as necessary.

• Able to sit, stand, and or walk throughout the day.
• Intermittently required to stoop, bend, speak, and listen.
• Frequently lift and or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

NVISION Eye Centers is one of the largest ophthalmology providers in the U.S., with over ninety centers across six states including California, Nevada, Oregon, Arizona, Texas, and Utah. An innovative leader in ophthalmology, we are dedicated to providing the best patient experience through the use of the latest technology and treatment by the most talented and experienced surgeons in the industry. With more than 3,000 eye doctors referring their patients and trusting their own eyes to NVISION surgeons, NVISION Eye Centers is the Eye Doctors' #1 Choice.

This position is primarily responsible for acting as the first point of contact for all patients in a high traffic medical office. Duties include phone management, initial screening of calls to determine information that is needed, confirming and rescheduling appointments. The position will be responsible for coordinating patient files and ensuring that proper documentation is in each file. They will be an intricate part of the flow of the center and responsible for making sure that each patient is seen in a timely manner by performing the following duties.

• Manages phones, screens calls to determine information that is needed, confirms and reschedules appointments.
• Coordinates patient files and ensures that proper documentation is in each file.
• Greets patients in an enthusiastic manner as they arrive and guides them through the initial steps of the consultation process.
• Obtains authorizations for any medical patients.
• Scans and enters insurance cards and ensures accuracy of information.
• Audits invoices against purchase orders, researches discrepancies, and approves for payment.
• Investigates problems with obtaining payment for bills.
• Makes concrete attempts to add value or to make improvements for the customer and acts on behalf of the customer being served to promote fair and timely internal resolution of issues.
• Prepares charts for next day's appointments.
• Greets patients, has them complete the proper paperwork and informs them of the process flow, by communicating clearly with the customer regarding expectations.
• Handles center correspondence by possessing the ability to convey a concise, honest and respectful message in written and verbal communications.

• 2+ years Ophthalmology experience or healthcare experience preferred
• High School Diploma or equivalent
• Desire to provide an exceptional patient experience

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Max

Position Summary

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

• Responsible for selling services and amenities
• Check in and check out guests
• Making reservations room & dinner
• Being visible/available
• Answer phones
• Manage phone activity including providing general knowledge to callers.
• Answer enquiries regarding company services and registration by letter, by telephone and in person.
• Responds to guest inquiries as needed
• Manage walk-in traffic. Smile and greet guests in a welcoming manner.
• Register and assign rooms to guests.
• Provide register guests information about services available at Tanque Verde Ranch and points of interest around town and surrounding areas.
• Verify that the correct charges and credits are posted to the corresponding guest folio.
• Collect payment for charges on the guest folio.
• Resolve guest complaints within scope of authority; otherwise refer the matter to the management.
• Follow security and safety standards at all times.
• Maintain and ensure front desk and lobby area are neat, organized and appealing and presentable to guests.
• Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift.
• Other duties may be assigned

• Strong listener and communicator

• Multi-tasking skills, and ability to share focus on many tasks/initiatives simultaneously
• Self-starter, innovator, results-driven with ability to meet both short and long term business goals
• Ability to manage time well, meet imposed deadlines and ability to work flexible hours
• Proven problem solving skills with ability to maintain composure in stressful situations.
• The position may also require the ability to lift over 80 pounds occasionally.
• This position requires the ability to stand, and, walk, 4 to 5 hours at a time, climb stairs, reach, and bend.
• High degree of professional and personal integrity
• Excel & word knowledge a plus
• Strong computer skills a huge plus

• High school diploma or GED and two years guest service experience preferably in the hospitality industry.
• Two years cash handling experience preferred.