Front Desk Agent

32780 Titusville, Florida BBL Hospitality

Posted 5 days ago

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Job Description

Job Details

Job Location
Hyatt Place Titusville - Titusville, FL

Position Type
Part Time

Salary Range
$14.00 - $14.50 Hourly

Job Shift
Any

Job Category
Hospitality - Hotel

Description

COME AND JOIN OUR AMAZING TEAM!

Most positions do require weekend and holiday availability.

We are pleased to share the benefit options that we offer:
  • Paid Time Off
  • 401K Investment
  • Referral Bonus
  • Associate Development Plan Opportunities
  • Internal Promotion Opportunities
  • Medical, Dental, Vision, Voluntary Benefits, FSA and HSA Account options available to Full-Time associates
  • Associate Travel Program Discounts
Front Desk Agent is responsible for assisting guests efficiently, courteously and professionally in all front office related functions according to the standards set forth by management. A high standard of service and hospitality must be maintained at all times. Responsible to guests. Able to work flexible schedule. Reports directly to the Front Desk Supervisor. High school diploma or equivalent preferred. Skills include: typing, computer aptitude. Interpersonal skills, reading, writing, mathematical abilities, including basic math. Physical requirements include: speaking/hearing on the phone, reading/writing/typing, lifting and carrying, reaching overhead, pushing, pulling, bending and able to walk stairs. Moving about, usually while standing up for a significant portion of the workday.

Duties to include, but not limited to:
  • Registers guests into the hotel in a prompt and courteous manner using up selling techniques to maximize room rates: prepares for group check in and out, and VIP arrivals; becomes informed of events/functions in the hotel during the shift.
  • Checks guests out of the hotel; processes customer payments according to established policies and procedures.
  • Responds to guest requests promptly; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase guest satisfaction.
  • Resolves guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.
  • Books guest reservations or coordinates with reservation center.
  • Handles departmental accounting of moneys, receipts, guest accounts and other forms of credit; posts all charges; completes cashier's report, prepares deposit and counts cashier bank.
  • Issues, controls and releases guest safe-deposit boxes.
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Front Desk Coordinator

32935 Melbourne, Florida New Image Dentistry

Posted 11 days ago

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Job Description

Overview

Front Desk Coordinator

PART TIME!

"Open Up" to A Whole New Dental Experience

Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.

Wondering how this shapes your job experience?

We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.

Responsibilities

Skills Required to Make a Great "Impression" on Our Team
  • Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
  • Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
  • Explains procedures and/or services to patients using dental knowledge.
  • Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
  • Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications

So How Can You "Fill" This Role?
  • High School Diploma or equivalent (Associate's degree preferred)
  • 1-5 years of customer service, insurance, or dental experience preferred
  • Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
"Brace" Yourself. It only Gets Better
  • Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
  • Comprehensive benefits package, including 401k
  • Constant opportunities for career growth and continuing education
  • An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

#NADG3
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Front Desk Receptionist

32935 Melbourne, Florida Synergie Fresh Air

Posted 11 days ago

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Job Description

Synergie Fresh Air LLC is looking for a Receptionist to join our team in our Melbourne office. The Receptionist will greet and assist visitors and clients of the organization.

The ideal candidate will deliver a professional and qualified first impression to all visitors. This person has excellent communication and customer service skills. He/she has a basic understanding of administrative and clerical procedures/systems and the ability to multitask in a busy environment.

Responsibilities:

  • Guest services - Welcome guests, employees, and clients who arrive at the office and clarify the purpose of their visit and who they want to see. Answer all phone calls and emails sent to the main office and provide inter-office messages as requested.
  • Administration - Send out and receive mail, documents, supplies and packages. Distribute items to mailboxes and offices as requested. File and keep good records. Maintain office supplies, inventory and reorder as needed. Maintain an organized filing system. Manage a schedule for those needing support and schedule appointments as required. Accept payments from clients and follow up invoices due.
Requirements:
  • Associates degree is preferred
  • High school Diploma preferred
  • Proficient with Microsoft Office, word, Excel
  • Reliable, professional, courteous and patient
  • Excellent communication and writing skills


About Synergie Fresh Air LLC:

Synergie Fresh Air LLC is a HVAC organization dedicated to service HVAC needs. Our employees enjoy a work culture that promotes perfection and challenges.
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Front Desk Supervisor

32931 Cocoa Beach, Florida Hilton Cocoa Beach Oceanfront

Posted 14 days ago

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Job Description

Why you will enjoy this job

You're the supervisor for the Front Office. You ensure that well-trained, highly motivated staff handle guests with the utmost care. Sound experience tells when to let the team fly and when to surface and guide. Under your careful watch, operations run smoothly and well within budget. If you have what it takes, then we may have just the opportunity you need: the Front Office Supervisor!

As Front Office Supervisor, you will
  1. Oversee and supervise the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness.
  2. Keep a pulse on daily revenue and expenses to minimize loss, manage expenses, and maximize profit.
  3. Skillfully manage the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, empowering, and coaching throughout the employment lifecycle.
  4. Act as Manager on Duty when duty calls.


Fundamentals

Minimum of 2 years of experience in a similar supervisory role within the hospitality industry (e.g., hotel, resort, or related setting). Knowledge of hospitality industry standards and supervisory experience are expected. Excellent verbal and written English communication skills are required; a second language is a plus. Candidates must handle cash or credit transactions and have proficiency in Microsoft Office and Excel. Knowledge of general office equipment and cash register operation is also expected.

Benefits
  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Free Employee Meal
  • Room Discounts
  • Employee Food and Beverage Discounts
  • Incentive Programs

Driftwood Hospitality is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, veteran status, or any other legally protected status.

#J-18808-Ljbffr
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Front Desk Receptionist

32919 Melbourne, Florida America's Best

Posted today

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Job Description

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation - eyewear and eye care - into one excellent experience at a single low price.
For more details about America's Best, visit AmericasBest.com ( .
At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.
As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They're the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person.
How would you like Sundays off? Yes, every Sunday we're closed!
What would you do? - The Specifics
+ Ensures high quality customer service while following all safety protocols.
+ Ensures a smooth flow of customers through the store.
+ Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
+ Processes and understands managed care plans while obtaining document information from the insurance company as needed.
+ Provides customers basic and accurate information.
+ Schedules and confirms appointments, follow-up visits and classes.
+ Files all patient records daily and pulls patient files for the next day's appointments.
+ Checks order status and notifies customers when orders are in or of any delays.
+ Keeps reception area tidy and presentable with all necessary materials.
+ Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
+ Participates in regularly scheduled mandatory communication meetings.
Are you the right fit? - The Suitable Talent
+ Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
+ 0-2 years related experience or training preferred.
+ Experience handling multiple phone lines preferred.
+ Strong customer service skills required
+ Strong organizational skills required
Education: High School Diploma or equivalent.
Taking care of our people
We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates - including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.
Please see our website to learn more.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
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Front Desk Clerk / FT

32931 Cocoa Beach, Florida Ocean Partners LLC

Posted 14 days ago

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Job Description

Description

Ocean Partners Associates is a local company that is always looking to add excellent new associates to our team. Ocean Partners Hospitality owns and operates the Hampton Inn by Hilton, Courtyard by Marriott, Best Western Oceanfront, and Days Inn, all located in Cocoa Beach. Together these hotels fulfill the lodging needs of the area's varied visitors. For the past 24 years, our company has been committed to providing the highest level of employee satisfaction through offering a great benefits package, performance incentives, a thorough training program, and a commitment to promote from within.

Courtyard by Marriott Cocoa Beach is Hiring an experienced Front Desk Agent.

Requirements

The Front Desk Agent greets and welcomes guests to the establishment and makes them feel comfortable in their environment.

*Essential Functions
*Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Recognizes and greets the guest upon entry into the lobby or on the telephone.
Assigns rooms and keys.
Maintains room availability.
Collects and distributes messages for guests.
Prepares bills and collects payments for visits.
Assists in solving billing discrepancies.
Answers inquiries regarding hotel areas and services.
Secures patrons' valuables in the safe.
Provides security for guests and the property by controlling room keys, verifying cash banks, making safe drops, preparing cash reports, following credit card guidelines, and reporting suspicious activity by guests or others.

Makes restaurant, transportation, and entertainment reservations and arranges for taxi or shuttle services as required.
Maintains hotel records.
*Supervisory Responsibility*

This position has no supervisory responsibilities.

*Work Environment*

This job operates in a professional office environment, public and non-public spaces including guest rooms. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. The work area may occasionally be noisy.*

Physical Demands

*The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is required to stand, reach, lift, bend, kneel, stoop, climb, push, and pull items weighing 25 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

*Position Type*

This is a full-time Non-Exempt

*Travel*

No travel is expected for this position.

*EEO Statement
*This company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements.

*Other Duties
*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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Hotel Front Desk Night Auditor

32780 Titusville, Florida TownePlace Suites Titusville Kennedy Space Center

Posted 21 days ago

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Job Description

Description

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Responsibilities

•Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
•Process additional administrative, bookkeeping. and accounting procedures as required
•Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
•Ensure all guests feel they are having an exceptional experience at the property
•Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

Qualifications

•Great communications. and excellent customer service skills are required
•Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
•Requires a flexible schedule that allows for overnight shift hours
•Proficiency with computers is required; experience with reservation and accounting software is desired
•Some college is preferred but a high school diploma or equivalent is required
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