2,256 Luxury Hotel Chains jobs in the United States

Join the HeadPinz Naples team as a Guest Services Representative and help us deliver the ultimate WOW experience to every guest who visits our center! You'll play a vital role in ensuring our guests feel welcomed, informed, and ready to enjoy their time with us.

Key Responsibilities:

• Greet guests warmly as they enter the bowling center and assist them with lane assignments.
• Maintain clean and organized bowler areas, lane approaches, and ball returns before seating new guests.
• Operate the point-of-sale (POS) system and public address (P.A.) system.
• Process payments accurately, including handling cash, making correct change, and using credit card machines.
• Respond to customer telephone inquiries, take messages, and page guests as needed.
• Promote our offerings, such as bowling specials, food, beverages, leagues, and upcoming events, through lane-to-lane interaction and sharing promotional materials.
• Work a flexible schedule, including nights and weekends, as needed.
• Perform other duties as assigned to support center operations.

Qualifications:

• Must be 18 years of age or older.
• Outgoing, friendly personality with a strong commitment to guest satisfaction.
• Ability to handle multiple tasks in a fast-paced environment.
• Flexible availability, including nights and weekends.

HeadPinz Naples is proud to be an Equal Opportunity Employer (EOE). Join our team and help create unforgettable experiences for our guests!

Job Description

Description:

Pay and Schedule

• $ an hour
• Saturday 10:00 AM - 8:00 PM
• Sunday 11:00 AM - 6:00 PM
• Monday 11:00 AM - 1:00 PM
• Wednesday 9:30 AM - 3:00 PM
• Tuesday, and Thursday 9:30 AM - 3:00 PM or 5:00 PM - 8:00 PM

Responsibilities

The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture’s customers. Necessary tasks include:

• Answering phones to either direct callers to the proper department or to answer any questions they may have.
• Finalizing orders, taking payments, and scheduling deliveries and pickups.
• Processing returns and processing initial paperwork for warranty claims.
• Making changes and cancellations to orders when appropriate.
• Updating customers on changes to their order status.
• Processing finance applications.
• The Customer Service Representative serves as a support for showroom Sales Consultants. As such, they assist with questions and processing orders as needed.
• Processes sales for accessories and other small purchases.
• Occasionally, the Customer Service Representative works the sales floor following HOM Furniture’s proven sales methods.
• Other duties as assigned.

Benefits

• HOM Furniture offers its full-time employees a competitive benefits package.
• Paid Time Off- 20 Days in 1st year for full-time employees
• Medical and/or Dental Coverage
• 401(k) Employee Contribution Plan
• 401(k) Employer Matching
• Employee discount
• Career advancement opportunities and training
• Pay on Demand - options for receiving earned wages

Education: Must be working towards or have a high school diploma or GED.

Experience: Six months of customer service experience preferred.

Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds.

Other: Must be able to communicate effectively both verbally and in writing.

*Reasonable accommodation will be made for those who require it.

HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.

Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.

The Guest Service member will interact with guests to provide information in response to inquiries about products and services and to handle and resolve complaints.

Job Functions:

• Adapt to guest needs ensuring that they are understood, and appropriate action is taken to meet and exceed their expectations.
• Refer unresolved guest grievances to designated departments for further investigation
• Show CARE by participating in the venue's sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
• Partner with fellow crew members at the end of show to close the venue- this may include collecting non-perishables and recyclables from the lawn and/or reserved section.
• Other tasks as assigned by the Guest Services Manager.

Qualifications:

• High School Diploma or equivalent
• Strong strategic thinking and creative problem-solving skills
• Open availability for nights, weekends, and holidays
• Acute sense of judgment, tact and diplomacy
• A strong sense of teamwork and ability to execute programs
• Excellent verbal communication skills
• Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITY Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

The expected compensation for this position is: $15.50 USD - $16.00 USD Hourly

Pay is based on a number of factors including market location, qualifications, skills, and experience.

We are seeking an enthusiastic and experienced Guest Services Supervisor to lead our front-line team in delivering exceptional customer experiences. In this role, you will oversee daily operations, support team members, and handle guest interactions with professionalism and care.

The ideal candidate is a natural leader with a passion for service, strong communication skills, and the ability to solve problems quickly and effectively.

• Supervise and support guest services/front desk staff during assigned shifts
• Ensure all guests receive prompt, professional, and courteous service
• Handle escalated customer issues or complaints effectively and diplomatically
• Train, mentor, and coach guest services team members
• Monitor daily operations and ensure procedures are followed
• Maintain accurate records of guest feedback, shift activities, and incidents
• Collaborate with management to improve service quality and efficiency
• Ensure the lobby/front desk area is clean, organized, and welcoming

• High school diploma or equivalent (Bachelor’s degree preferred)
• 2+ years of experience in guest services, front desk, or customer-facing roles
• 1+ year in a supervisory or leadership position preferred
• Excellent communication, interpersonal, and problem-solving skills
• Comfortable with point-of-sale systems, scheduling software, and office tools
• Ability to stay calm under pressure and handle high-stress situations
• Strong organizational skills and attention to detail

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?

Texas Roadhouse is looking for a Host to greet every guest with a genuine welcome. Legendary Service starts with our host team and is an important part of the guest experience.

As a Host your responsibilities would include:

• Going out of your way to assist every guest
• Serving our fresh baked bread
• Effectively maintaining our wait and quote times
• Giving our First-Time Guests an extra special welcome
• Telling each guest our legendary Texas Roadhouse Story
• Demonstrating to everyone that we are the friendliest place in town
• Exhibiting teamwork

If you think you would be a legendary Host, apply today!

At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Tuition Reimbursement up to $5,250 annually
• Paid vacation time
• Short-Term Disability
• Life, Accident, and Critical Illness insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?

Texas Roadhouse is looking for a Host to greet every guest with a genuine welcome. Legendary Service starts with our host team and is an important part of the guest experience.

As a Host your responsibilities would include:

• Going out of your way to assist every guest
• Serving our fresh baked bread
• Effectively maintaining our wait and quote times
• Giving our First-Time Guests an extra special welcome
• Telling each guest our legendary Texas Roadhouse Story
• Demonstrating to everyone that we are the friendliest place in town
• Exhibiting teamwork

If you think you would be a legendary Host, apply today!

At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Tuition Reimbursement up to $5,250 annually
• Paid vacation time
• Short-Term Disability
• Life, Accident, and Critical Illness insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?

Texas Roadhouse is looking for a Host to greet every guest with a genuine welcome. Legendary Service starts with our host team and is an important part of the guest experience.

As a Host your responsibilities would include:

• Going out of your way to assist every guest
• Serving our fresh baked bread
• Effectively maintaining our wait and quote times
• Giving our First-Time Guests an extra special welcome
• Telling each guest our legendary Texas Roadhouse Story
• Demonstrating to everyone that we are the friendliest place in town
• Exhibiting teamwork

If you think you would be a legendary Host, apply today!

At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Tuition Reimbursement up to $5,250 annually
• Paid vacation time
• Short-Term Disability
• Life, Accident, and Critical Illness insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.