290 Macom Technology Solutions jobs in the United States

• Respond and communicate with Kestra advisors in a clear, professional, and respectful manner
• Successfully address and/or resolve customer service inquiries
• Efficiently gather information, investigate resolution, and respond to customers
• Adhere to procedures for data updates and resolution of service requests
• Assist with the creation and maintenance of reports within Salesforce
• Resolve service inquiries within acceptable turnaround times
• Track service requests and resolutions in an accurate and timely fashion
• Effectively manage time to maximize the volume of support inquiries managed daily
• Communicate with team members and other departments as necessary
• Follow and maintain support procedures
• Other duties as assigned by the Manager
• May be required to work overtime as necessary

• Professional customer service attitude and excellent communication skills
• The ability to manage multiple projects simultaneously in a fast-paced environment is a must
• Attentiveness to detail and a high degree of accuracy
• Ability to successfully manage client expectations
• An individual must possess good analytical, problem-solving, and communication skills, both verbal and written

• College Degree or equivalent experience in Technology
• Experience in the financial industry is a plus
• Experience in technical support is also a plus
• Experience with Salesforce is a plus

• You acknowledge that if hired, Kestra Financial, Inc. may, obtain and use background information concerning your credit, character, general reputation, personal characteristics, work habits, performance and experience for evaluation for your potential employment.
• It is the policy of Kestra Financial to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender, identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Kestra Financial prohibits any such discrimination or harassment.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Responsibilities:

Project Management-

- Manages inception activities, including breakdown of business requirements and technical scope definition.

- Partners with Senior level resources to define technology strategy approach for business process initiatives and to provide recommendations on scope delivery planning.

- Serves as technical delivery owner from Product team and is responsible for technical stewardship of the full range of business deployment initiatives.

- Supports the delivery of technology solutions within business processes by providing leadership in analysis, design, and project and product management.

- Supports issue triage on escalation resolution for technical solution issues.

Strategy-

- Partners with the business and technical teams to drive strategy, prioritization, approach, and goals of initiative.

- Prepares high level solution design presentations for business and org leadership review.

- Serve as a SME of existing functionality for a specific functional area.

Relationship and People Management-

- Performs day-to-day management of business stakeholder relationships on cross domain initiatives.

- Provides leadership in evolving design and orchestrates solutions across domain teams.

- Identifies, analyzes, and synthesizes information, applying critical thought to present the information in a clear and meaningful way.

- Works independently as well as collaboratively.

Also responsible for other Duties/Projects as assigned by business management as needed.

Qualifications:

- 4-7 years related work experience in technical delivery and project management.

- Analytics knowledge.

- Communicates technical and functional solutions effectively and efficiently.

- Bachelor's Degree in Computer Science or Other Technical Discipline required.

• At least 18 years of age
• Legally authorized to work in the United States

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out .

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing or calling . Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

The Brown & Brown, Inc.'s (B&B) Technology Solutions' award-winning paid internship program is a project-based experience designed to provide talented undergraduate students an opportunity to contribute meaningful work to our world-class team. As part of a leading global insurance brokerage, the intern role based out of Daytona Beach, FL, will be exposed to a range of learning opportunities, including working with new technologies, developing and troubleshooting system modifications, fostering innovation, and providing application support.

In addition to the role's day-to-day responsibilities, the internship program has been carefully curated for interns to experience our collaborative, teammate-centric culture of Meritocracy that truly makes Brown & Brown a certified Great Places to Work®. The internship experience will include mentorship, teammate partnership, a speaker series, networking opportunities with leadership, and a community engagement project.

Brown & Brown is committed to converting high-performing interns into full-time employment opportunities as we continue to look to grow our team of 23,000+ teammates. Our program provides talented students the chance to gain experience in real-world enterprise projects and exposure to learn from our supportive and approachable Technology Solutions team of subject matter experts, all while exploring the opportunity for employment after graduation.

Essential Duties and Responsibilities:

• Data gathering, analysis, and reporting
• Exploring Cloud, Security, AI, Data, or Project Management initiatives
• Support tasks tied to project milestones, recommendations and collaborating with cross-functional teams

• Complete assigned projects and deliverables, presenting recommendations at the conclusion of the internship to leaders
• Actively participate in all internship program elements
• Perform duties as assigned by department leadership

• Drives Results - Consistently achieve results through meeting timeframes.
• Customer Focused - Builds strong relationships and delivers customer-centric solutions.
• Technical Aptitude - Foundational knowledge to perform tasks as directed.
• Drives Engagement - Helps create a positive and engaging work environment.
• Cultivates Innovation - Creates new and better ways for internal processes.
• Decision Quality - Make sound and timely decisions that drive efficient workflows.

• Involvement in student organizations, project work, tech clubs, hackathons, or competitions
• Volunteer work with a technical component or volunteer work that directly gives back to the community
• Demonstrated passion for learning and applying emerging technologies

• Actively enrolled in an Associate's or Bachelor's Degree, preferred in a STEM related field
• Expected graduation: December 2026 or later
• Minimum GPA: 3.0

• Job posting may come down early due to volume of applicants.

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

• Administer the organization's Salesforce CRM, managing configuration, user permissions, workflows, reports, and data integrity.
• Act as the internal owner of large-scale technology rollouts, upgrades, and training efforts.
• Manage technology projects, ensuring on-time and on-budget delivery with aligned stakeholders. Lead internal tech initiatives, collaborating with departments and vendors. Monitor industry trends to recommend strategic improvements.
• Serve as an escalation point of contact for Help Desk Associate troubleshooting and resolving routine technical issues related to hardware, software, and networking. Quickly identify, investigate, research, and provide solutions to user questions and problems.
• Serve as the primary liaison to third-party security consultants and IT providers for audits, penetration testing, and remediation efforts. Maintain strong documentation of processes, settings, and technology vendor relationships.
• Partner with operations, compliance, and leadership to evaluate and implement technology that supports scale, security, and an improved client experience. Identify opportunities to enhance systems or consolidate tools for greater efficiency and security.
• Own and manage the firm's internal cybersecurity program, ensuring continuous alignment with best practices and compliance expectations Monitor for security threats, maintain internal controls and procedures, and coordinate periodic testing and incident response planning.
• Collaborate with users to understand Salesforce needs, build custom objects, and ensure seamless integration with external systems.
• Test Salesforce changes, maintain user profiles, provide training, and ensuring accurate customer interaction captured by identifying and resolving data discrepancies.
• Collaborate with internal teams to improve Salesforce adoption and streamline processes within the Salesforce platform.
• Serve as administrator and internal point of contact for key software platforms (e.g., Microsoft 365, DocuSign, password managers, etc.).
• Manage user provisioning, software licenses, integrations, and day-to-day support for staff with IT vendors.

• Bachelor's Degree required in a STEM related field preferred.
• Minimum of five (5) years of experience administering Salesforce required.
• Minimum of two (2) years of desktop support experience required
• Salesforce Certified Administrator certification preferred or obtained within twelve (12) months of employment required.
• Experience working within finance industry preferred.

One of Insight Global's clients seeking a Technology Solutions Lead plays a central role in delivering business-enabling technology solutions across the firm. Reporting to the Director of Data Analytics and Technology Solutions, this role supports intake, documentation, product management, and implementation of enterprise applications and data solutions. The ideal candidate brings strong communication, delivery oversight, and requirements analysis skills to support initiatives including the firm's Product Delivery Process (PDP), financial systems (e.g., Elite 3E), and enterprise data platforms (e.g., Microsoft Fabric).
• Evangelize the firmwide development process for new and existing projects.
• Ensuring projects adhere to firmwide development processes.
• Lead the design, planning, and delivery of technology solutions that support the firm's strategic and operational goals.
• Contribute to and maintain the firm's technology roadmap and prioritize initiatives in alignment with business objectives.
• Manage technology projects from inception to completion and provide project implementation support for enterprise applications.
• Facilitate Agile ceremonies (stand-ups, sprint reviews, retrospectives) and manage product and development backlogs in Azure DevOps.
• Collaborate with hybrid development team, cross-functional departments, and stakeholders to ensure accurate interpretation of requirements, alignment with firm standards, and delivery of scalable, high-quality solutions; validate vendor deliverables for completeness, usability, and adherence to technical and data governance expectations.
• Partner with QA team to define test scenarios, review test plans, and ensure adequate coverage for regression, performance, and user acceptance testing.
• Champion IT best practices, frameworks, and governance processes across all projects.
• Continuously seek opportunities to improve existing systems and processes.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Required Skills & Experience
• 5 years of software delivery, product management, business analysis, or project management in a lead role
• Experience with .NET, SQL, Power BI, Power Automate, and Azure DevOps
• Familiarity with enterprise applications and platforms such as Microsoft Fabric and Elite 3
• Experience leading sprints and adhering to develop processes
• Understanding of backlog setups and data classifications
• Experience in designing user interfaces and user experiences that are intuitive and user-friendly
• Understanding software development, and Agile Methodology

Nice to Have Skills & Experience
• Vendor management experience
• Familiarity with enterprise applications and platforms such as Microsoft Fabric and Elite 3E

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

• Promote all products and solutions to new and current clients through sales referrals, prospecting and cold calling, targeted accounts, and lead resources.
• Manage accounts and achieve expected business results on a weekly and monthly basis.
• Introduce new products, offer promotions, and assist customer service team to resolve customer issues.
• Contract negotiation and submission, and account documentation.
• Collaborate with Verticomm IT engineering and project team to complete projects and continue building and leveraging relationships with existing accounts.

• A proven track record of success working in sales, business development, customer service, account management or a related field that requires prospecting for new business and handling a high level of rejection.
• A combination of education and/or experience through athletics, internships or work experience that has focused on developing skills in business, competitiveness, and resilience.
• Competitive, positive and goal driven.
• Microsoft Office Proficiency
• IT sales experience or professional education in the IT field would be preferred
• Strong desire to work in a customer focused environment with excellent time management and problem solving skills.