221 Main Line Health jobs in Drexel Hill
Associate Manager - Valet & Front-End Services - Riddle Hospital (Main Line Health)
Posted 11 days ago
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Job Description
A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
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**Job Details**
**Compensation:** Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay for this position is $60,000.
**Additional Compensation:** Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines.
**Benefits:** Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan.
**Paid Time Off:** Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 80 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
**SUMMARY**
The Associate Manager is responsible for ensuring high levels of client, customer and associate satisfaction at a designated Towne Park location. Key responsibilities include managing the delivery of guest/patient services; hiring, training, evaluating and discharging associates; planning, assigning, and directing work; appraising performance; financial management and reporting; addressing customer complaints; and managing a minimum of two associates.
**ESSENTIAL FUNCTIONS**
**Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.**
**Descriptive Statement(s) - % of Time**
Ensures that the guest service experience is delivered exceptionally and consistently on all shifts. Sets a positive example for guest relations and empowers associates to provide excellent customer service. May perform guest/patient service duties including valet parking, bell services, and door services, as needed to achieve quality and service levels based on the working conditions and physical demands section of this job description. - 15%
Efficiently allocates labor resources to support service delivery and reduces staffing levels if business conditions dictate. Understands the client's service standards and effectively integrates Towne Park's standards to complement them to meet business demands and productivity goals. Reviews comment cards and guest satisfaction results with employees. - 20%
Is actively engaged in the recruitment and hiring processes to ensure the best people are selected for the location. Responds proactively to associate feedback and suggestions, including satisfaction surveys and exit interviews. - 15%
Assists Account Manager in establishing guidelines so employees understand expectations and parameters. Sees that new associates get off to the right start through proper orientation and on-the-job training. Recognizes great performance and provides opportunities for top performers to learn and grow. Recognizes where the team and individual performers need to improve and properly trains and coaches. Conducts regular performance appraisals, and provides feedback and coaching for all direct reports to include disciplinary and discharging when necessary. - 20%
Develops cohesive working relationships with the clients' staff members. Maintains regular meeting rhythms and communication channels with the client and follows through on commitments. Knows when to be present at the site and maintains a high level of visibility. Understands what objectives are important to the client and ensures the entire team is focused on exceeding expectations. - 15%
Understands and drives business metrics for forecasting, productivity, claims, customer service, and turnover. Ensures all associates accurately identify and collect revenue for all vehicles. Ensures that shift reports, cash drops and other revenue reports are completed with detail and accuracy. Supervises the reconciliation of revenue and tickets at the end of every shift. Ensures that controls are in place for scheduling, overtime, tip reporting, and timekeeping. - 15%
**The total amount of time for all functions of the job - 100%**
**QUALIFICATIONS**
**Education:**
+ Associate's degree or equivalent degree preferred
**Required Licensure, Certification, etc.:**
+ Valid driver's license and clean driving record
**Work Experience:**
+ A minimum of one (1) year of related experience in hospitality
**Knowledge:**
+ Knowledge of Towne Park's and site-specific preventative safety and security procedures
+ Knowledge of Towne Park's safe driving policies and procedures
+ Knowledge of potential hot spot and accident reporting policies and procedures as set forth by Towne Park
+ Knowledge of Towne Park's equipment training, policies and procedures for use in a safe and efficient manner
+ Knowledge of Towne Park's claim check, ticketing and key box training, policies and procedures
+ Knowledge of Towne Park's principles and processes for providing exemplary customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
+ Knowledge of customer confidentiality policies and procedures as set forth by Towne Park and/or HIPPA
+ Knowledge of business writing, basic accounting and business metrics
+ Knowledge of the client's facility, including outlets, meeting rooms, amenities, main attractions in the area, parking rates, and other pertinent information.
**Skills:**
+ Must be able to drive manual transmission
+ Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word and Outlook) and various technology and point-of-sale applications
+ Must be able to effectively present information in one-on-one and small group situations to guests, clients and associates.
+ Written and verbal communication skills to effectively address all levels within the organization
+ Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures
+ Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications
+ Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails
+ Ability to maintain accuracy and composure while under pressure to effectively handle guest/patient complaints and difficult situations.
+ A proven track record of being courteous, having a sense of urgency, and maintaining a high level of safety
**SCOPE**
**Authority to Act:**
+ Performs duties independently with minimal supervision. Make day-to-day decisions that impacts the operational and financial of the site(s); decisions may deviate from prescribed operating guidelines, policies and procedures. Mistakes/errors may result in work stoppage, loss of business, poor customer relations and/or damage to product, all of which can have negative financial implications for the organization.
+ Includes the hiring of new or replacement associates, and discharging of associates not performing their job tasks properly and disciplining associates when necessary.
**Budget Responsibility:**
+ The employee has control over resources available only.
**WORKING CONDITIONS & PHYSICAL DEMANDS**
_The_ **_working conditions and physical demands_** _described here are representative of those that must be met by an associate to_ **_successfully perform the essential functions of this job_** _. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
**Physical Requirements**
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
**Lifting Requirements**
Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects.
**Working Environment**
The majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion.
**Travel**
Travel of up to 10% may be required.
**ACKNOWLEDGEMENT AND ACCEPTANCE**
I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.
Towne Park is an Equal Opportunity Employer (EOE). Towne Park provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Neurology Physician Job with Main Line Health System in Wynnewood, Bryn Mawr, Paoli, Media, PA (B...
Posted today
Job Viewed
Job Description
Join our team! Main Line HealthCare has an opportunity for a BE/BC Neurologist. Due to growth, we are seeking to recruit a general neurologist with EMG experience, as well as neurologists with fellowship training, to join our reputable and growing practice at Riddle Hospital. The ideal candidate will enjoy practicing general neurology and may be able to build a practice in their area of special interest. They will also benefit from high patient volumes and an existing patient base, with room for growth.
Opportunity Highlights:- Nonacademic outpatient opportunity
- Work in a well-established, employed practice
- Large volume of EMG
- Support from respected primary care physicians, hospitalists, and specialists within Main Line Health
- Diverse neurologic patient mix
- Open to all subspecialties except sleep medicine
- Reasonable call schedules
- High income potential with competitive base salary and incentives
- Excellent benefits package
- Financial security working for a top-ranked, financially stable hospital system
- Area known for top-ranked public and private schools
- Less than an hour to historic Philadelphia
- Access to cultural opportunities, beaches, mountains, NYC, and Washington, DC
Diversity is a core value at Main Line Health. We are committed to creating a diverse environment and are proud to be an equal opportunity employer.
#J-18808-LjbffrFamily Medicine Physician Job with Main Line Health System in Wynnewood, Bryn Mawr, Paoli, Media,...
Posted today
Job Viewed
Job Description
Join to apply for the Family Medicine Physician Job with Main Line Health System in Wynnewood, Bryn Mawr, Paoli, Media, PA role at PracticeLink
About Us:Main Line Health is an innovative health system dedicated to providing high-quality primary care services to our community. We are driven by a passion for delivering patient-centered, accessible, and personalized healthcare. We are looking for a dynamic and motivated primary care physician to join our growing team and contribute to the success of our mission.
Position Overview:We are seeking qualified Internal Medicine or Family Medicine trained physicians to join established, well-regarded practices in our Delaware County, Pennsylvania practices, including Havertown, Newtown Square, Springfield, and Glen Mills, as well as practices in Chester and Montgomery Counties, such as King of Prussia and Paoli, PA. The ideal candidates will provide comprehensive primary care services, emphasizing preventive care, health promotion, and disease management. You will collaborate with a multidisciplinary team to deliver exceptional patient outcomes and contribute to the practice's success.
Qualifications:- Medical degree from an accredited institution.
- Board certification or eligibility in Internal Medicine or Family Medicine.
- State medical license and DEA registration.
- Excellent communication and interpersonal skills.
- Ability to work in a dynamic and collaborative team environment.
- Commitment to providing patient-centered care.
The Philadelphia suburbs offer plenty of parks, recreational facilities, scenic trails, and green spaces. We provide high income potential with competitive base compensation and incentives, an excellent benefits package, and financial security working for a top-ranked, financially stable hospital system. As a non-profit, you may be eligible for Public Service Loan Forgiveness. The area is known for top-ranked public and private schools.
Additional Details:- Seniority level: Entry level
- Employment type: Full-time
- Job function: Health Care Provider
- Industries: Hospitals and Health Care
Health Services Administrator
Posted 4 days ago
Job Viewed
Job Description
- Make a difference every day in the lives of the underserved
- Join a mission driven organization with a people first culture
- Excellent career growth opportunities
**Join us and find a career that supports:**
- Caring for overlooked, underserved, and vulnerable patients
- Diversity, equity, inclusion, and belonging
- Autonomy in a warm team environment
- Growth and training
**Perks and Benefits**
In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing including:
- DailyPay, receive your money as you earn it!
- Tuition Assistance and dependent Scholarships
- Employee Assistance Program (EAP) including free counseling and health coaching
- Company paid life insurance
- Tax free Health Spending Accounts (HSA)
- Wellness program featuring fitness memberships and product discounts
- Preferred banking partnership and discounted rates for home and auto loans
*Eligibility for perks and benefits varies based on employee type and length of service.
**Why Us**
**Now is your moment to make a difference in the lives of the underserved.**
If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals. Every day we have the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most. For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to "Always Do The Right Thing!", and to collectively do our part to heal the world, one patient at a time.
Wellpath sees hundreds of thousands of unique individuals in their facilities month over month and a very large percent of those individuals receive direct clinical care, which includes lives saved by Narcan.
We offer ongoing training and development opportunities for licensed and unlicensed healthcare team members, and have best in class clinical resources for training, education, and point of care support.
**How you make a difference**
As a Health Services Administrator (HSA), you will be responsible for overseeing and evaluating the healthcare delivery program in compliance with state and local regulations, ACA, NCCHC, and accreditation standards. This includes ensuring that medical, dental, and mental health program activities align with company and facility policies and procedures, goals, objectives, and aims. You will also manage and supervise healthcare staff and collaborate with interdisciplinary teams to maintain high-quality patient care.
**Key Responsibilities**
+ The Health Services Administrator oversees and manages the delivery of healthcare services in compliance with State and Local Regulations, ACA, NCCHC, and State accreditation standards.
+ They evaluate financial and statistical data, program needs and problems, and recommend improvements to ensure operational efficiency and cost-effectiveness.
+ The Health Services Administrator recruits, orients, and evaluates employees, maintains good relationships with stakeholders, and ensures compliance with company and facility policies and procedures.
+ They closely monitor healthcare services, pharmacy use, referrals to consultants, in-patient hospitalizations, and potential catastrophic illnesses to limit liabilities and ensure quality of care.
+ They also function as a liaison between other professional organizations, attend seminars, workshops, and conferences, and promote Quality Improvement standards by participating in audits.
**Qualifications & Requirements**
Education
+ Bachelor's Degree in Nursing, Health Administration, Business Administration, or health related field preferred.
Experience
+ Delivery and administration of correctional medical, dental, and mental health care recommended.
+ Three years administrative, management and supervisory experience.
+ Sound decision-making skills are mandatory.
+ Organizational experience in operations and planning required.
+ Experience in Managing budgets and analyzing contracts preferred.
Licenses/Certifications
+ CPR certification.
**We are an Equal Employment Opportunity Employer**
We are committed to fostering, cultivating, and preserving a culture of uniqueness.
We celebrate a variety of backgrounds and are committed to creating an inclusive environment for all employees.
**We encourage you to apply!** If you are excited about a role but your experience doesn't seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.
Deadline to apply to this position is contingent upon applicant volume. Those positions located in Colorado will have a specific deadline posted in the job description.
We are an Affirmative Action Employer in accordance with applicable state and local laws.
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**Job** _25-179443_
**Facility** _PA DOC Phoenix SCI_
**Type** _Full-Time_
**Shift** _Day 8 hour_
**Recruiter : Full Name: First Last** _Suzanne Morgenstern_
**Recruiter : Email**
**Compensation Information** _$64,116 - $76,791 / year_
RN Health Services Coordinator
Posted 3 days ago
Job Viewed
Job Description
**Join Devereux Advanced Behavioral Health!**
_Are you seeking an opportunity to provide quality healthcare to adults with IDD or special needs?_
_Are you interested in joining one of the nation's largest organizations in the evolving field of behavioral healthcare, where the sky is the limit for growth potential?_
_If you answered YES, then consider joining Devereux Advanced Behavioral Health's PA Adult Services team!_
**Being a Registered Nurse Health Services Coordinator at Devereux has its Advantages!**
You will work with other dedicated professionals who share your passion for helping individuals in need.
We offer:
+ Full-time **Monday thru Friday 8am to 4pm- Flexible start from 8:30 or 9am.**
+ Full benefits after 30 days of employment
+ Opportunities to learn and grow in the Behavioral Healthcare field
+ Paid CEU's through our partnership with Lippincott Nursing Center website
+ Pay range RN $40-$5.60/h
Devereux Advanced Behavioral Health PA Adult Services provides programs and services for adults with intellectual and developmental disabilities. Our main campus is located in Berwyn PA. Our dedicated team of over 800 staff ranging from highly-specialized clinicians and nurses to recreational and direct support professionals, all work toward one common goal - the happiness, self-fulfillment and social integration of each adult in our community.
As a Health Services Coordinator you will serve as the health care advisor to the interdisciplinary team. You will guide direct support professionals in the implementation of programs to ensure high quality health care services. Health Services Coordinators will also monitor assigned Individuals and recognize changes in health status. You will identify health care needs, and plans and implement a priority of care and appropriate interventions to meet those needs in accordance with established nursing procedures and regulations.
**Responsibilities:**
+ Educating clients, families and others on health, wellbeing and disease prevention.
+ Attending residents' meetings as needed, Provides health related update to team and family as appropriate.
+ Communicating with physician's regarding client's needs, the nursing assessments and recommendations.
+ Collaborating with team members of the treatments to ensure the client's well-being.
+ Performing assessments/evaluations for potential clients and create nursing care plans as needed.
+ Work as part of a healthcare team to assess patient needs, plan and modify care, implement individual nursing care plan.
+ Provide basic patient care or treatments such as dressing wounds, treating bedsores, massaging, or performing catheterizations.
+ Measure and record patient's vital signs, administer medications and maintain information in electronic health system.
+ Provide training to staff.
+ Completing audits as per stringent regulatory requirements.
+ Implementing necessary diet changes when applicable .
+ Ensuring physical , medical, and immunization requirements are completed as per our regulations.
+ All other duties as assigned per the Devereux standards of care by the Director of Nursing or Nurse Manager.
+ On call every six weeks
**You deserve to work somewhere that gives back to you!**
**Devereux is** **proud to offer**
**ASCEND-the** **first career accelerator program** exclusively designed to give behavioral healthcare workers - the career guidance, one-on-one coaching, skills and financial assistance you need to reach your full potential. This program includes 100% of tuition covered (up to 15k reimbursed annually for undergraduate and 25k reimbursed annually for graduate) and student loan repayment, among other benefits!
Key Words: RN, Nursing, Nurse, Registered Nurse, Disabilities, Hospice, Behavioral Health, Nursing Home, Home Health Care
#Sponsored
**Qualifications**
+ Current, valid Registered Nurse license
+ Eligible to practice in PA
+ Health care facility nursing experience
+ Experience working with adults with intellectual/developmental disabilities, mental health diagnoses, and/or TBI preferred.
+ Thorough knowledge of regulatory requirements
+ Minimum 21 years of age
+ Valid driver's license
**Posted Date** _2 weeks ago_ _(7/29/2025 11:23 AM)_
**_Requisition ID_** _2025-45650_
**_Category_** _Medical_
**_Position Type_** _Full-Time_
The employment policies of Devereux Advanced Behavioral Health are to recruit and hire qualified employees without discrimination because of race, religion, creed, color, age, sex, marital status, national origin, citizenship status, ancestry, disability, veteran status, communication ability, gender identity or expression or sexual orientation and to treat them equally with respect to compensation and opportunities for advancement - including upgrading, promotion and transfer - consistent with individual skills and the needs of Devereux.
Associate Manager Clinical Health Services
Posted 3 days ago
Job Viewed
Job Description
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
Join our Aetna team as an industry leader in serving Medicaid populations by utilizing best-in-class operating and clinical models. You can have life-changing impact on our Medicaid members who present with a wide range of complex health and social challenges. With compassionate attention and excellent communication, we collaborate with members, providers, and community organizations to address the full continuum of our members' health care and social determinant needs.
The Associate Manager, Clinical Health Services will be accountable to lead a team of care managers in the Integrated Care Management NJ department primarily remotely, but with some face to face and field visits required. The Associate Manager is a dynamic leader who inspires and motivates their team by taking initiative, leading by example, and maintaining a positive outlook. This role requires a constant state of readiness, a drive for independent learning, and the ability to navigate and resolve challenging situations with confidence and composure. In this role, organization is paramount- you will be responsible for managing multiple competing priorities and meet deadlines.
The Associate Manager will be responsible to lead their team to ensure enterprise and contractual compliance. The Associate Manager will have a strong leadership skillset to lead a dynamic team of case managers with proven experience in change management. We are seeking a leader who is forward thinking, inspires trust, and champions positive change. This role additionally requires a commitment to integrity, transparency, and accountability, as well as the ability to lead teams through transformation with empathy and vision.
What will you do/ Fundamental Components :
-
Proactively identify opportunities for improvement and take initiative to implement solutions.
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Lead with heart by fostering a supportive, inclusive, and motivating team environment.
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Maintain a positive attitude, even in the face of adversity, and encourage the same in others.
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Stay prepared for change and adapt quickly to evolving business needs and priorities.
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Demonstrate a commitment to continuous learning and self-development, seeking out new knowledge and skills independently.
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Anticipate and effectively navigate challenging situations, using sound judgment and resilience.
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Communicate clearly and openly with team members, peers, and leadership.
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Support organizational goals by aligning team efforts with company values and objectives.
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Implements clinical policies & procedures in accordance with applicable regulatory and accreditation standards (e.g., NCQA, URAC, state and federal standards and mandates as applicable)
-
Serve as a content model expert and mentor to the team regarding practice standards, quality of interventions, problem resolution and critical thinking
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Ensure implementation and monitoring of best practice approaches and innovations to better address the member's needs across the continuum of care
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May act as a liaison with other key business areas.
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Will be responsible to develop/assist in development and/review new training content
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Will be responsible to collaborate/deliver inter and intra-departmental training sessions
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Protects the confidentiality of member information and adheres to company policies regarding confidentiality
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Manages a team of case managers and is responsible for oversight of identification of members, development and implementation of care plans, enhancement of medical appropriateness and quality of care and monitoring, evaluating, and documenting of care with potential of carrying a caseload if needed dependent upon business needs/changes.
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Evaluate and interpret data, identify areas of improvement, and focus on interventions to improve outcomes
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Develop, initiate, evaluate, monitor, and communicate performance expectations
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Ensures the team's understanding and use of information system capability and functionality
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Participate in the recruitment and hiring process for staff using clearly defined requirements in terms of education, experience, technical and performance skills
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Assesses developmental needs and collaborates with others to identify and implement action plans that support the development of high performing teams
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Establish an environment and work style that promotes the concept of teamwork, cross product integration, and continuum of care thinking that results in strong performance
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Consistently demonstrates the ability to serve as a model change agent and lead change efforts
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Create a positive work environment by acknowledging team contributions, soliciting input, and offering personal assistance, when needed
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Accountable for maintaining compliance with policies and procedures and implements them at the employee level
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Communicate effectively with Providers, Members, Staff and other Leaders (e.g., may provide support to the sales staff & network staff via onsite customer visits and/or presentations)
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This position may require up to 50-75% travel to complete Face to Face visits/Observational Audits of Case Managers in the state of NJ in various settings including, but not limited to in homes, hospitals, provider settings, etc. Travel requirements are subject to change based upon business needs.
Required Qualifications
-
Field/Remote based position.
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Must possess reliable transportation and be willing and able to travel up to 50% of the time. Mileage is reimbursed per our company expense reimbursement policy
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3+ years’ experience in clinical area of expertise as a Registered Nurse
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3+ years work experience in pediatric, special needs and adult population
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3+ years of care management experience
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1+ year of discharge planning and/or home health care coordination experience
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2+ years of leadership experience managing a team (Clinical Team Lead etc.)
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RN with current unrestricted state licensure in the State of New Jersey
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Reliable transportation required to conduct observational face to face audits in the field, assist/mentor case managers in the field as needed face to face. (Mileage is reimbursed per our company expense reimbursement policy)
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Proficient computer literacy and demonstrated proficiency to navigate internal/external computer systems, MS Office Suite applications, etc.
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Proficient in data gathering and interpretation to formulate next steps
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Exceptional organizational skills, flexible, and ability to adapt and embrace change in a fast-paced environment
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Ability to critically think and navigate challenging situations independently
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Ability to prioritize competing priorities and meet deadlines independently
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Self-motivated and dependable
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Positive, forward-thinking mindset
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Exceptional communication skills, both verbally and in writing with ability to adapt delivery methods as needed to ensure all parties understand intended message
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Strong foundational understanding of compliance and independently motivated to learn and acclimate to departmental needs/compliance/SOP’s/Contract Review
-
Attention to detail
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Proficient in independently navigating technological needs, virtual platforms, internet connectivity, etc.
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Highly motivated and strategic thinker that thinks outside the box
-
Excellent analytical and problem-solving skills
Preferred Qualifications
-
2+ years’ leadership case management experience within a managed care organization
-
Behavioral Health Experience
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Certified Case Manager (CCM)
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Proficiency with learning and navigating care management systems
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Excellent analytical and problem-solving skills
Education
- Bachelor's Degree in Nursing (REQUIRED)
License
- Candidate must have an active and unrestricted Registered Nurse (RN) License
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$96,408.00 - $207,648.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
-
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .
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No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
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Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit
We anticipate the application window for this opening will close on: 08/31/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Associate Manager Clinical Health Services
Posted 4 days ago
Job Viewed
Job Description
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
Join our Aetna team as an industry leader in serving Medicaid populations by utilizing best-in-class operating and clinical models. You can have life-changing impact on our Medicaid members who present with a wide range of complex health and social challenges. With compassionate attention and excellent communication, we collaborate with members, providers, and community organizations to address the full continuum of our members' health care and social determinant needs.
The Associate Manager, Clinical Health Services will be accountable to lead a team of care managers in the Integrated Care Management NJ department primarily remotely, but with some face to face and field visits required. The Associate Manager is a dynamic leader who inspires and motivates their team by taking initiative, leading by example, and maintaining a positive outlook. This role requires a constant state of readiness, a drive for independent learning, and the ability to navigate and resolve challenging situations with confidence and composure. In this role, organization is paramount- you will be responsible for managing multiple competing priorities and meet deadlines.
The Associate Manager will be responsible to lead their team to ensure enterprise and contractual compliance. The Associate Manager will have a strong leadership skillset to lead a dynamic team of case managers with proven experience in change management. We are seeking a leader who is forward thinking, inspires trust, and champions positive change. This role additionally requires a commitment to integrity, transparency, and accountability, as well as the ability to lead teams through transformation with empathy and vision.
**What will you do/ Fundamental Components** :
+ Proactively identify opportunities for improvement and take initiative to implement solutions.
+ Lead with heart by fostering a supportive, inclusive, and motivating team environment.
+ Maintain a positive attitude, even in the face of adversity, and encourage the same in others.
+ Stay prepared for change and adapt quickly to evolving business needs and priorities.
+ Demonstrate a commitment to continuous learning and self-development, seeking out new knowledge and skills independently.
+ Anticipate and effectively navigate challenging situations, using sound judgment and resilience.
+ Communicate clearly and openly with team members, peers, and leadership.
+ Support organizational goals by aligning team efforts with company values and objectives.
+ Implements clinical policies & procedures in accordance with applicable regulatory and accreditation standards (e.g., NCQA, URAC, state and federal standards and mandates as applicable)
+ Serve as a content model expert and mentor to the team regarding practice standards, quality of interventions, problem resolution and critical thinking
+ Ensure implementation and monitoring of best practice approaches and innovations to better address the member's needs across the continuum of care
+ May act as a liaison with other key business areas.
+ Will be responsible to develop/assist in development and/review new training content
+ Will be responsible to collaborate/deliver inter and intra-departmental training sessions
+ Protects the confidentiality of member information and adheres to company policies regarding confidentiality
+ Manages a team of case managers and is responsible for oversight of identification of members, development and implementation of care plans, enhancement of medical appropriateness and quality of care and monitoring, evaluating, and documenting of care with potential of carrying a caseload if needed dependent upon business needs/changes.
+ Evaluate and interpret data, identify areas of improvement, and focus on interventions to improve outcomes
+ Develop, initiate, evaluate, monitor, and communicate performance expectations
+ Ensures the team's understanding and use of information system capability and functionality
+ Participate in the recruitment and hiring process for staff using clearly defined requirements in terms of education, experience, technical and performance skills
+ Assesses developmental needs and collaborates with others to identify and implement action plans that support the development of high performing teams
+ Establish an environment and work style that promotes the concept of teamwork, cross product integration, and continuum of care thinking that results in strong performance
+ Consistently demonstrates the ability to serve as a model change agent and lead change efforts
+ Create a positive work environment by acknowledging team contributions, soliciting input, and offering personal assistance, when needed
+ Accountable for maintaining compliance with policies and procedures and implements them at the employee level
+ Communicate effectively with Providers, Members, Staff and other Leaders (e.g., may provide support to the sales staff & network staff via onsite customer visits and/or presentations)
+ This position may require up to 50-75% travel to complete Face to Face visits/Observational Audits of Case Managers in the state of NJ in various settings including, but not limited to in homes, hospitals, provider settings, etc. Travel requirements are subject to change based upon business needs.
**Required Qualifications**
+ Field/Remote based position.
+ Must possess reliable transportation and be willing and able to travel up to 50% of the time. Mileage is reimbursed per our company expense reimbursement policy
+ 3+ years' experience in clinical area of expertise as a Registered Nurse
+ 3+ years work experience in pediatric, special needs and adult population
+ 3+ years of care management experience
+ 1+ year of discharge planning and/or home health care coordination experience
+ 2+ years of leadership experience managing a team (Clinical Team Lead etc.)
+ RN with current unrestricted state licensure in the State of New Jersey
+ Reliable transportation required to conduct observational face to face audits in the field, assist/mentor case managers in the field as needed face to face. (Mileage is reimbursed per our company expense reimbursement policy)
+ Proficient computer literacy and demonstrated proficiency to navigate internal/external computer systems, MS Office Suite applications, etc.
+ Proficient in data gathering and interpretation to formulate next steps
+ Exceptional organizational skills, flexible, and ability to adapt and embrace change in a fast-paced environment
+ Ability to critically think and navigate challenging situations independently
+ Ability to prioritize competing priorities and meet deadlines independently
+ Self-motivated and dependable
+ Positive, forward-thinking mindset
+ Exceptional communication skills, both verbally and in writing with ability to adapt delivery methods as needed to ensure all parties understand intended message
+ Strong foundational understanding of compliance and independently motivated to learn and acclimate to departmental needs/compliance/SOP's/Contract Review
+ Attention to detail
+ Proficient in independently navigating technological needs, virtual platforms, internet connectivity, etc.
+ Highly motivated and strategic thinker that thinks outside the box
+ Excellent analytical and problem-solving skills
**Preferred Qualifications**
+ 2+ years' leadership case management experience within a managed care organization
+ Behavioral Health Experience
+ Certified Case Manager (CCM)
+ Proficiency with learning and navigating care management systems
+ Excellent analytical and problem-solving skills
**Education**
+ Bachelor's Degree in Nursing (REQUIRED)
**License**
+ Candidate must have an active and unrestricted Registered Nurse (RN) License
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$96,408.00 - $207,648.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 08/31/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Strategy& Health Services - Payor/Provider, Manager
Posted 20 days ago
Job Viewed
Job Description
**Industry/Sector:** Health Services
**Time Type:** Full time
**Travel Requirements:** Up to 60%
A career within Corporate and Business Strategy services, will provide you with the opportunity to help our clients solve their toughest problems and seize essential advantages by defining and evaluating strategies of all types. We analyse business and market trends to explore new approaches that help our clients make tough choices and surpass the competition. At both the business unit and corporate level, we help organisations with organic enterprise growth, pricing and profitability, shareholder value, and sustainable corporate strategies.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
+ Develop new skills outside of comfort zone.
+ Act to resolve issues which prevent the team working effectively.
+ Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
+ Analyse complex ideas or proposals and build a range of meaningful recommendations.
+ Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
+ Address sub-standard work or work that does not meet firm's/client's expectations.
+ Use data and insights to inform conclusions and support decision-making.
+ Develop a point of view on key global trends, and how they impact clients.
+ Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
+ Simplify complex messages, highlighting and summarising key points.
+ Uphold the firm's code of ethics and business conduct.
**Job Requirements and Preferences** :
**Basic Qualifications** :
**Minimum Degree Required** :
Bachelor Degree
**Minimum Years of Experience** :
5 year(s) experience
**Preferred Qualifications** :
**Degree Preferred** :
Master of Business Administration
**Preferred Knowledge/Skills** :
Demonstrates extensive knowledge of and/or success in professional services or corporate roles, helping companies define and evaluate corporate and business unit strategies and investment portfolios, reflecting market, competitive and other external drivers.
Demonstrates extensive leadership, strategic and creative thinking, problem solving, individual initiative, and the following abilities:
+ Building productive and collaborative relationships with team members and proactively providing and seeking guidance, clarification and feedback;
+ Managing a team to a successful project conclusion through problem solving global, enterprise-wide strategy issues;
+ Building, maintaining, and utilizing networks of client relationships;
+ Communicating cogently in an organized and knowledgeable manner in written and verbal formats; and,
+ Conducting and managing market research and quantitative and qualitative analyses, including the timely synthesis of complex data into meaningful insights and the ability to readily grasp analytical frameworks and employ them effectively to either qualitative or quantitative evidence.
Demonstrates extensive-level abilities as a team leader, emphasizing the following areas:
+ Possessing working experience in Payor operations (domain areas such as Medical Management, Population Health Management, Utilization Management, Provider Network Management, Value-Based Contracting, Provider Relations, Quality Improvement, Informatics, ACO operations, etc.) to help payors and providers manage their medical costs, quality, and experience;
+ Possessing working experience in Clinical Analytics, Medical Economics, and/or Population Health Analytics or working in collaboration with related functions;
+ Possessing working experience with Population Health Management technologies and approaches (e.g., high-risk user stratification tools, cost/quality/utilization trend analysis, provider performance tools);
+ Possessing working knowledge and experience in software development, implementation, and optimization to accurately translate clinical and business requirements into engineering design documents and instructions;
+ Possessing experience in project management and product development life cycle management specifically in healthcare product design and development to support care management and delivery workflows;
+ Possessing understanding of global trends for health organizations utilizing pragmatic approaches to achieve sustainable financial functions, consumer experience, and operating models;
+ Possessing experience managing and advising healthcare executive leadership or has direct experience from former position; and,
+ Understanding Medicare Stars performance across different markets and helping to develop strategies and programs to match those needs.
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an?equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law?
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:
Exec Director of Nursing, Health Services-PA-IDD
Posted 4 days ago
Job Viewed
Job Description
Overview:
Join a Team That Changes Lives
For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, were here to create real change helping people lead meaningful, fulfilling lives.
Now, were looking for passionate team members to join us. Here, your work will change lives including your own. Youll make an impact every day, find purpose in what you do, and grow in a career that truly matters.
At Elwyn, we take care of you while you care for others. We offer:
- Generous Paid Time Off
- Comprehensive Medical/Dental/Vision Benefit Packages
- Earned Wage Access/On-Demand Pay
- Paid On-the-Job Training
- Tuition Reimbursement
- Career Advancement Opportunities and Growth
- Flexible Schedules
- Retirement Savings Plan
Join us and be a part of something bigger. Apply today.
Responsibilities:Elwyn seeks an Executive Director of Nursing, Healthcare Services to drive the operations and results for Health Services in Elwyn's Pennsylvania program. The leader ensures Elwyn delivers exceptional healthcare to the individuals we serve, in support of them, their families and advocates, and our employees so that they can care for our customers.
The Executive Director of Nursing, Healthcare Services has the following responsibilities: performing oversight of the programmatic policies and practices of Elwyn's Healthcare Services in Pennsylvania; operating the business of Healthcare Services in a sustainable, efficient, and highly excellent manner; providing ethical and effective leadership to the directors, supervisors, and practitioners within Healthcare Services, and to successfully manage the services within the legal and regulatory climate in which Elwyn operates.
Duties & Responsibilities
- Lead Elwyn's Pennsylvania healthcare teams in providing integrated, effective, and exceptional individualized nursing and medical care that reflects the rapidly changing health care environment and human services space
- Implement and assist in the development of the organization's mission, strategic plans, patient care programs, budgets, operational plans, and policies in an integrated manner with other members of the organization, including program leaders, medical, nursing, and other clinical staffs across the continuum
- Communicate and execute a strategy supporting a robust staffing plan and standards of nursing care and services that meet the care delivery needs of the organization
- Maintain a professional image and exhibit excellent customer relations to all stakeholders -- individuals, families, visitors, physicians, co-workers -- in accordance with Elwyn's Core Values
- Partner with Information Technology Services to co-lead projects related to improving nursing / medical care through data collection and analysis while advancing the electronic health record for residential clients
- Use data and analytics to make informed decisions on nursing and medical care
- Manage the relationships and work effectively with external partners (e.g., pharmacy providers), independent contractors providing medical care on-site , and the outside medical community (e.g., regional and local healthcare systems) to provide and/or develop nursing and medical services across the care continuum
- Establish formal partnerships with locally-based hospital systems whereby medical director services are provided by those systems for the betterment of care to the individuals supported
- Supervise the activities of Nursing Directors, including hiring, performance evaluation, and on call
- Along with Nursing Directors, determine the types and numbers of staff necessary to provide nursing care for all individuals supported while always maintaining standards of nursing practice
- Along with immediate supervisor, manage the annual nursing budgets for those departments under direct supervision. Monitor for compliance with budget allocations and manage strategies identified as necessary to ensure compliance
- Along with the Nurse Educator, develop and implement the necessary nursing / medical training programs and competency assessments to ensure appropriate staff knowledge, skills, and abilities are in place; monitor for effectiveness. Such programs include, but are not limited to, orientation, continuing education, quality assessment and improvement programs
- With the Nurse Educator:
- Conduct annual needs assessment to identify and prioritize the clinical training and development needs within the Health Services Division
- Ensure that nursing training initiatives consistently meet regulatory requirements, Elwyn Policy and Procedure, and clinical best practice standards
- Develop training materials and programs for the targeted audience and use the "train the trainer" model to ensure the consistent roll out of educational content
- Collaborate with the Learning and Staff Development Department to ensure the inclusion of relevant training materials in New Employee Orientation and continued educational requirements
- Develop and implement a competency-based skills assessment program for Certified Nursing Assistants and arranges individualized follow up as needed. Facilitates annual reassessment
- Maintain oversight and implementation of nursing orientation
- Develop and implement appropriate competency-based assessments for nurses
- Recruit and train members of the nursing staff to serve as clinical preceptors
- Collaborate with various Directors of Nursing to facilitate, schedule, and track the completion of orientation requirements and annual training/education requirements for nurses
- Collaborate with Information Technology to develop training materials and provide training for the electronic medication administration record, electronic medical record, and electronic health record
- Ensure compliance with applicable laws and regulations related to nursing services and healthcare, including but not limited to, nursing licensure, nursing scope of practice, and evidenced based nursing practice
- Define, evaluate, and ever-improve nursing quality of care and standards of service
- Oversee the Nursing Directors and their team members as they provide care to the individuals supported, ensuring that such care meets and exceeds standards
- Develop, approve, and implement all nursing policies and procedures, aiming to provide standardization, uniformity, and organization throughout Elwyn; lead Nursing Policy and Procedure committee for Pennsylvania by prioritizing policy and procedure review
- Review cases and incident reports in collaboration with program, Quality Improvement, and Risk Management, as applicable, while also establishing corrective actions
- Foster, nurture, and monitor a work environment for nursing staff that has positive impact on recruitment and retention of qualified staff
- Maintain effective communication with team members
- Support Infection Preventionist in leading the emergency infection control response for the organization by keeping fully informed with national and regional guidance (as provided by Centers for Diseases Control and Prevention, Center for Medicare Services, and federal and state Departments of Health and Departments of Human Services), ensuring that such guidance is formulated into policy and followed by the organization
- Provide supervision of assigned staff in the areas including, but not limited to, recruitment, selection, leadership, coaching, training, performance management, promotion, discipline and termination
- Work with, understand, and comply with terms and conditions of collective bargaining agreements (CBA) within a unionized environment
- Perform other duties as assigned
Professional Development
- Participate in ongoing educational opportunities designed specifically for the consumer population served
- Attend professional association meetings to obtain updated clinical and regulatory information
- Apply new information to nursing practice and clinical operations at Elwyn
Compliance
- Monitor nursing compliance through operational and clinical audits, as necessary, and support Nursing Directors in evaluating nursing documentation for accuracy, thoroughness, and overall compliance
- Assign specific quality improvement activities/functions to Nursing Directors
- Support Nursing Directors in facilitating and overseeing peer review audits to monitor nursing compliance as needed
- Work with Nursing Directors to develop data management reports as needed and directed
- Ensure Nursing Directors work with Service Line program leaders to maintain survey-ready status for regulators and licensing bodies
Qualifications, Education & Experience
- Graduate of an accredited school of nursing with a Bachelor of Science in Nursing (BSN); Master of Science in Nursing (MSN) preferred
- Licensure or eligibility within three (3) months of employment for licensure as a Registered Nurse in Pennsylvania
- Ten (10) years of increasing responsibility in clinical care and clinical leadership
- Five (5) years of successful and proven experience in a similarly-sized organization with progressive management experience; demonstrated strong, well-balanced leadership skills
- Experience in working with individuals with intellectual / developmental disabilities preferred
- Experience in working with individuals with behavioral health needs desired
- Experience in working in human services field preferred
- Non-profit human service experience preferred
- Affiliations with service and industry associations
- Experience in multiple health delivery settings with line responsibility for inpatient and ambulatory nursing
- Demonstrated experience in executing on an annual budget and meeting targets
- Demonstrated ability to lead multidisciplinary educational and health care initiatives
- Ability to assess clinical, operational and educational needs of patients and nursing staff
- Ability to recommend and coordinate improvement opportunities across multiple constituencies
- Demonstrated change management experience
- Demonstrated experience in strategic implementation
- Extensive knowledge and application of nursing and patient care regulations; nursing practice, healthcare trends, technological changes, processes, and standards of care
- Ability to navigate within a complex, fast-paced environment with multiple projects and priorities
- Demonstrated ability to engage others and drive organizational and cultural change
- Ability to analyze, assess and articulate effective decisions; demonstrates support for and model teamwork as both leader and member
- Demonstrated track record to build, motivate and lead a team with diverse points of view that feel respected and feel they have contributed fully to results
- Known for setting and achieving goals and holding others accountable for doing the same
- Demonstrated intermediate experience with Microsoft Office applications, including Word, Excel, and Outlook; experience with PowerPoint preferred
- Experience using/knowledge of Electronic Health Record (EHR) / Electronic Medical Record (EMR) preferred
- Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills
- Highly visible leader with an approachable, personable, and optimistic demeanor
- Previous experience working within and managing a unionized workforce preferred
- Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions
- Must possess a current, valid driver's license in state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record
Equal Opportunity Employer:
Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.
#3079
Senior Director, Evernorth Health Services - Strategy and Business Development (Hybrid)
Posted 14 days ago
Job Viewed
Job Description
This role is also responsible for establishing and leading, cross-functional project initiatives; he/she will assemble and mobilize staffed teams to achieve strategic initiative goals and desired outcomes. To accomplish this, the COS must possess the energy and creative drive to effectively lead a cross functional and matrixed team.
**Accountabilities:**
+ Management Process & Operating Model: Owns management process; responsible for ongoing implementation, adherence, revisions, etc. Works closely with SLT and extended senior leadership on governance structures and Operating Model. Oversees team meetings, strategic areas of focus across the team and governance in partnership with HR and Finance.
+ Leadership: COS role is responsible for establishing and leading, cross-functional strategic project initiatives; he/she will assemble and mobilize capable, appropriately staffed teams to achieve strategic initiative goals and desired outcomes.
+ Operating Effectiveness - Establish and lead the Product and Care Solutions teams through an enhanced operating framework. Ensure deployment of this team to the highest value creation opportunities across the enterprise.
+ Strategic Initiatives - Connects multiple strategic initiatives on behalf of the Product and Care Solutions organization. Interfaces with and convenes multiple parts of the organization to drive cross-business collaboration and achievement of shared goals.
+ Innovation Focus and Change: Participates in the strategic planning and prioritization process for investments.
+ Talent: Shared accountability along with the SLT and HR for optimizing aligned talent to most critical priorities
**Requirements** :
+ Bachelor's degree required; advanced degree desirable.
+ A seasoned professional with a minimum of 15+ years of experience in strategy, business management, finance, operations, and/or health services
+ Demonstrated results in being able to think strategically, anticipate future trends, and incorporate them into both a short-term and long-term organizational plan
+ Understanding of finance, systems, and HR; broad experience including strategic development and planning, budgeting, business analysis, finance, information systems, human resources, etc
+ Proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of business acumen, including ability to balance the delivery of programs against the realities of a budget; allocates resources and manages operating expenses.
+ Experience managing and leading matrixed and cross-functional teams; a team builder who has experience connecting with staff both on an individual level and in large groups; capacity to enforce accountability
+ Ability to develop strong relationships across all levels of the organization, and with external partners.
+ Strong influence skills and effective story telling and communicator; ability to create and communicate a compelling vision internally and externally. Strong MS Office skills, ability to take complex topics and build execute and board level presentations.
+ Enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation; can overcome resistance to leadership
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 193,700 - 322,800 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna ( .
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._
_Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._
_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._