11,076 Maine Medical Center jobs in the United States

Patient Care Coordinator

Premium Job
Remote $37440 - $41000 per year Better Hearing Centers

Posted 18 days ago

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Job Description

Full time Permanent

Job Title: Patient Care Coordinator

At Better Hearing Centers, the Patient Care Coordinator plays a vital role in delivering an exceptional experience for patients seeking hearing healthcare. Acting as the first point of contact, this role ensures smooth coordination of appointments, accurate record management, and supportive communication between patients and hearing specialists. The coordinator helps patients navigate their journey to better hearing with compassion, efficiency, and professionalism.

Key Responsibilities

• Greet patients warmly and provide a welcoming, compassionate environment.

• Answer phone calls, emails, and online inquiries; schedule appointments promptly and accurately.

• Educate patients about clinic services, hearing aid options, and follow-up care.

• Serve as the liaison between patients and hearing care professionals to ensure continuity of care. Scheduling & Coordination

• Manage the daily schedule for audiologists and hearing instrument specialists.

• Confirm, reschedule, and follow up on appointments to maintain clinic flow and minimize no-shows.

• Coordinate new patient intakes, hearing tests, fittings, and follow-up visits. Administrative Support

• Maintain accurate patient records in the electronic health system (EHR).

• Process hearing aid orders, repairs, and warranty claims.

• Track inventory and coordinate with vendors for supplies or product returns.

• Handle incoming and outgoing mail, including insurance or referral documentation. Insurance & Billing Assistance

• Verify patient insurance coverage and obtain any necessary pre-authorizations.

• Ensure compliance with HIPAA and clinic financial policies. Team Collaboration

• Support audiologists and providers with patient preparation and documentation.

• Participate in staff meetings and contribute to workflow improvements.

• Maintain a positive, team-oriented atmosphere focused on patient satisfaction.

Qualifications

  • High school diploma or equivalent required; associate’s degree in healthcare administration, business, or related field preferred.
  •  Experience: 1–2 years in a medical office, audiology clinic, or hearing aid center strongly preferred.
  •  Skills: • Excellent communication and customer service abilities
  •  Detail-oriented with strong organizational skills
  •  Comfortable working with elderly patients and those with hearing challenges
  • Proficiency with Microsoft Office and electronic medical record (EMR/EHR) systems
  • Ability to multitask in a fast-paced environment

Company Details

At Better Hearing Center, we provides audiological services, such as hearing tests, hearing aid fitting, and tinnitus treatment, to help manage hearing loss and balance disorders. These centers offer personalized solutions like hearing aids, custom hearing protection, and counseling to improve communication, safety, and overall quality of life for their patients
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PATIENT CARE TECH

87124 Rio Rancho, New Mexico University of New Mexico - Hospitals

Posted today

Job Viewed

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Job Description

Sign-On Bonus Available

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$ x.xx/hr.

Maximum Offer

$ x.xx/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: SRMC Inpatient Surgical (5-S)

FTE: 0.90
Full Time
Shift: Nights

Position Summary:
Provide direct, non-invasive, and routine patient care and related support services within an in-patient or out-patient environment. Interview patients and take vital signs. Perform activities of daily living (ADLs). Maintain supplies and equipment. Delivers dirty instrument trays. Transport patients. Assist orientation of new staff members. Position patients unable to do self- care. Assist patients with prescribed exercise regimen; perform routine tube care; change catheter bags; collect non sterile specimens; perform oral suctioning; perform I&O including documentation of bowel & bladder function. Observe patients. Operate Hoyer lift; perform daily heights and weights. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include Neonate, Pediatric, Adolescent, Adult and Geriatric age groups.

Detailed responsibilities:
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
* PATIENT CARE - Provide basic patient care; take and record vital signs to include temperature, pulse, respiration, weight, height, blood pressure and intake-output measurements
* PATIENT OBSERVATION - Observe patient to ensure their safety and well being; report observations to Charge Nurse or appropriate designee
* PATIENT CARE - Assist with activities of daily living (ADL): meals, ambulation, hygiene, linen change and toileting as instructed
* PATIENT CARE - Maintain therapeutic plan of care and minute to minute care of patient who is at extreme risk to self or others
* PATIENT CARE - Complete specific skills listed in the "University of New Mexico, Unlicensed Assistive Personnel Specific Functions" Matrix
* PATIENT CARE - Complete documentation as required on the Electronic Medical Record

Qualifications

Education:
Essential:
* High School or GED Equivalent
* Certificate
Education specialization:
Essential:
* CNA or Cert EMTB (ICU & ED) or 1 semester accredit nurs pgm

Experience:
Essential:

Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo 1 year directly related experience preferred

Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days

Physical Conditions:
Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.

Working conditions:
Essential:
* Sig Hazard: Chemicals, Bio Hazardous Materials req PPE
* Limited access to med room. Med Admin Policy, Att A
* Tuberculosis testing is completed upon hire and additionally as required

Department: Clinical Nursing Support

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PATIENT CARE TECH

87103 Sandia Heights, New Mexico University of New Mexico - Hospitals

Posted today

Job Viewed

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Job Description

Sign-On Bonus Available

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$16.09/hr.

Maximum Offer

$24.79/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: General Medicine (5-W)

FTE: 0.90
Full Time
Shift: Nights

Position Summary:
Provide direct, non-invasive, and routine patient care and related support services within an in-patient or out-patient environment. Interview patients and take vital signs. Perform activities of daily living (ADLs). Maintain supplies and equipment. Delivers dirty instrument trays. Transport patients. Assist orientation of new staff members. Position patients unable to do self- care. Assist patients with prescribed exercise regimen; perform routine tube care; change catheter bags; collect non sterile specimens; perform oral suctioning; perform I&O including documentation of bowel & bladder function. Observe patients. Operate Hoyer lift; perform daily heights and weights. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include Neonate, Pediatric, Adolescent, Adult and Geriatric age groups.

Detailed responsibilities:
* PATIENT OBSERVATION - Observe patient to ensure their safety and well being; report observations to Charge Nurse or appropriate designee
* PATIENT CARE - Provide basic patient care; take and record vital signs to include temperature, pulse, respiration, weight, height, blood pressure and intake-output measurements
* PATIENT CARE - Assist with activities of daily living (ADL): meals, ambulation, hygiene, linen change and toileting as instructed
* PATIENT CARE - Maintain therapeutic plan of care and minute to minute care of patient who is at extreme risk to self or others
* PATIENT CARE - Complete documentation as required on the Electronic Medical Record
* PATIENT CARE - Complete specific skills listed in the "University of New Mexico, Unlicensed Assistive Personnel Specific Functions" Matrix
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"

Qualifications

Education:
Essential:
* High School or GED Equivalent
* Certificate
Education specialization:
Essential:
* CNA or Cert EMTB (ICU & ED) or 1 semester accredit nurs pgm

Experience:
Essential:

Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo 6 months patient care experience

Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days

Physical Conditions:
Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.

Working conditions:
Essential:
* Sig Hazard: Chemicals, Bio Hazardous Materials req PPE
* Limited access to med room. Med Admin Policy, Att A
* Tuberculosis testing is completed upon hire and additionally as required

Department: Clinical Nursing Support

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PATIENT CARE TECH

87103 Sandia Heights, New Mexico University of New Mexico - Hospitals

Posted today

Job Viewed

Tap Again To Close

Job Description

Sign-On Bonus Available


Minimum Offer

$16.09/hr.

Maximum Offer

$24.79/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: CCT-CardioThoracicVascular ICU

FTE: 0.90
Full Time
Shift: Days

Position Summary:
Provide basic patient care. Perform routine treatment procedures and assist in maintenance of a safe, clean environment. As directed by licensed staff, assist with invasive routine patient care procedures which may include phlebotomy, stage I and II wound care and urinary catheter insertions. Assist with specialty bed functions. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups.

Detailed responsibilities:
* PATIENT OBSERVATION - Observe patient to ensure their safety and well being; report observations to Charge Nurse or appropriate designee
* PATIENT CARE - Provide basic patient care; take and record vital signs to include temperature, pulse, respiration, weight, height, blood pressure and intake-output measurements
* PATIENT CARE - Assist with activities of daily living (ADL): meals, ambulation, hygiene, linen change and toileting as instructed
* PATIENT CARE - Maintain therapeutic plan of care and minute to minute care of patient who is at extreme risk to self or others
* PATIENT CARE - Complete documentation as required on the Electronic Medical Record
* PATIENT CARE - Complete specific skills listed in the "University of New Mexico, Unlicensed Assistive Personnel Specific Functions" Matrix
* PATIENT CARE - As directed by licensed staff, assist with invasive routine patient care procedures which may include phlebotomy, stage I and II wound care and urinary catheter insertions
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"

Qualifications

Education:
Essential:
* High School or GED Equivalent
* Training
Nonessential:
* Certificate
* Program Graduate
Education specialization:
Essential:
* MA or PCT or CNA or DD214 or 2 sem nurs schl or UNMH Tech
Nonessential:
* Medical Assistant Program Graduate Certificate
* Certified Nursing Assistant Program Graduate

Experience:
Essential:
1/2 year (6 months) directly related experience

Nonessential:
No preferred experience

Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days

Physical Conditions:
Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.

Working conditions:
Essential:
* Sig Hazard: Chemicals, Bio Hazardous Materials req PPE
* Limited access to med room. Med Admin Policy, Att A
* Tuberculosis testing is completed upon hire and additionally as required

Department: Clinical Nursing Support

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PATIENT CARE TECH

87124 Rio Rancho, New Mexico University of New Mexico - Hospitals

Posted today

Job Viewed

Tap Again To Close

Job Description

Sign-On Bonus Available

Minimum Offer

$16.09/hr.

Maximum Offer

$24.79/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: SRMC Inpatient Surgical (5-S)

FTE: 0.90
Full Time
Shift: Days

Position Summary:
Provide direct, non-invasive, and routine patient care and related support services within an in-patient or out-patient environment. Interview patients and take vital signs. Perform activities of daily living (ADLs). Maintain supplies and equipment. Delivers dirty instrument trays. Transport patients. Assist orientation of new staff members. Position patients unable to do self- care. Assist patients with prescribed exercise regimen; perform routine tube care; change catheter bags; collect non sterile specimens; perform oral suctioning; perform I&O including documentation of bowel & bladder function. Observe patients. Operate Hoyer lift; perform daily heights and weights. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include Neonate, Pediatric, Adolescent, Adult and Geriatric age groups.

Detailed responsibilities:
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
* PATIENT CARE - Provide basic patient care; take and record vital signs to include temperature, pulse, respiration, weight, height, blood pressure and intake-output measurements
* PATIENT OBSERVATION - Observe patient to ensure their safety and well being; report observations to Charge Nurse or appropriate designee
* PATIENT CARE - Assist with activities of daily living (ADL): meals, ambulation, hygiene, linen change and toileting as instructed
* PATIENT CARE - Maintain therapeutic plan of care and minute to minute care of patient who is at extreme risk to self or others
* PATIENT CARE - Complete specific skills listed in the "University of New Mexico, Unlicensed Assistive Personnel Specific Functions" Matrix
* PATIENT CARE - Complete documentation as required on the Electronic Medical Record

Qualifications

Education:
Essential:
* High School or GED Equivalent
* Certificate
Education specialization:
Essential:
* CNA or Cert EMTB (ICU & ED) or 1 semester accredit nurs pgm

Experience:
Essential:

Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo 1 year directly related experience preferred

Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days

Physical Conditions:
Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.

Working conditions:
Essential:
* Sig Hazard: Chemicals, Bio Hazardous Materials req PPE
* Limited access to med room. Med Admin Policy, Att A
* Tuberculosis testing is completed upon hire and additionally as required

Department: Clinical Nursing Support

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PATIENT CARE TECH

87103 Sandia Heights, New Mexico University of New Mexico - Hospitals

Posted today

Job Viewed

Tap Again To Close

Job Description

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$16.09/hr.

Maximum Offer

$24.79/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: Women's Special Care

FTE: 0.90
Full Time
Shift: Nights

Position Summary:
Provide basic patient care to include tube insertion, wound care and phlebotomy. Assist in planning, organizing, implementing and evaluating the activities occurring in the nursing station by performing clerical and receptionist duties and maintaining the physical environment of the area. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include Neonate, Pediatric, Adolescent, Adult and Geriatric age groups.

Detailed responsibilities:
* PATIENT OBSERVATION - Observe patient to ensure their safety and well being; report observations to Charge Nurse or appropriate designee
* PATIENT CARE - Provide basic patient care; take and record vital signs to include temperature, pulse, respiration, weight, height, blood pressure and intake-output measurements
* PATIENT CARE - Assist with activities of daily living (ADL): meals, ambulation, hygiene, linen change and toileting as instructed
* PATIENT CARE - Maintain therapeutic plan of care and minute to minute care of patient who is at extreme risk to self or others
* PATIENT CARE - Complete documentation as required on the Electronic Medical Record
* PATIENT CARE - Complete specific skills listed in the "University of New Mexico, Unlicensed Assistive Personnel Specific Functions" Matrix
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
* PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
* MONITOR - Under direction of licensed personnel interpret, document and mount EKG rhythm strips; monitor designated patients; recognize and respond to routine rhythm and emergent situations and notify appropriate personnel of changes and life threatening rhythms

Qualifications

Education:
Essential:
* High School or GED Equivalent
* Training
Education specialization:
Essential:
* MA or PCT or CNA or DD214 or 2 sem nurs schl or UNMH Tech

Experience:
Essential:
1 year directly related experience

Nonessential:
Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
Nonessential:
* Medical Terminology course w/in six months of position

Physical Conditions:
Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.

Working conditions:
Essential:
* Sig Hazard: Chemicals, Bio Hazardous Materials req PPE
* Limited access to med room. Med Admin Policy, Att A
* Tuberculosis testing is completed upon hire and additionally as required

Department: Clinical Nursing Support

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PATIENT CARE TECH

87103 Sandia Heights, New Mexico University of New Mexico - Hospitals

Posted today

Job Viewed

Tap Again To Close

Job Description

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$16.09/hr.

Maximum Offer

$24.79/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: Newborn ICU

FTE: 0.90
Full Time
Shift: Nights

Position Summary:
Provide basic patient care to include tube insertion, wound care and phlebotomy. Assist in planning, organizing, implementing and evaluating the activities occurring in the nursing station by performing clerical and receptionist duties and maintaining the physical environment of the area. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include Neonate, Pediatric, Adolescent, Adult and Geriatric age groups.

Detailed responsibilities:
* PATIENT OBSERVATION - Observe patient to ensure their safety and well being; report observations to Charge Nurse or appropriate designee
* PATIENT CARE - Provide basic patient care; take and record vital signs to include temperature, pulse, respiration, weight, height, blood pressure and intake-output measurements
* PATIENT CARE - Assist with activities of daily living (ADL): meals, ambulation, hygiene, linen change and toileting as instructed
* PATIENT CARE - Maintain therapeutic plan of care and minute to minute care of patient who is at extreme risk to self or others
* PATIENT CARE - Complete documentation as required on the Electronic Medical Record
* PATIENT CARE - Complete specific skills listed in the "University of New Mexico, Unlicensed Assistive Personnel Specific Functions" Matrix
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
* PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable

Qualifications

Education:
Essential:
* High School or GED Equivalent
* Training
Education specialization:
Essential:
* MA or PCT or CNA or DD214 or 2 sem nurs schl or UNMH Tech

Experience:
Essential:
1 year directly related experience

Nonessential:
Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
Nonessential:
* Medical Terminology course w/in six months of position

Physical Conditions:
Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.

Working conditions:
Essential:
* Sig Hazard: Chemicals, Bio Hazardous Materials req PPE
* Limited access to med room. Med Admin Policy, Att A
* Tuberculosis testing is completed upon hire and additionally as required

Department: Clinical Nursing Support

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Patient Care Coordinator

98155 SHORELINE, Washington Optum

Posted today

Job Viewed

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Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes. Supports the teams in meeting financial, clinical, and service goals.

Schedule: This is a 40-hour work week, Monday through Friday, 8:30 am to 5:30pm PST. The schedule will be determined by the supervisor upon hire.

Location: 904 Seventh Avenue, Fourth Floor Suite B, Seattle, WA 98104

Primary Responsibilities:

• Greet Patients into practice and provide instruction and/or direction as necessary both on the phone and in person
• Obtain accurate and updated patient information, such as name, address, insurance information
• Perform insurance verification on the date of service
• Obtain patient signatures for required documents
• Upload a valid Government issued state ID of patient and patient insurance cards
• Accurate and complete occupational medicine registration workflow
• File and maintain medical records
• Perform referral documentation promptly
• First point of contact for our patients. Sets the tone for a positive experience
• Exhibits empathy, courtesy, competence, efficiency, and care
• Schedule and coordinate all patient & referral appointments following standard guidelines
• Conduct outgoing calls to referrals for scheduling
• Uses Multiple computer and phone systems to fulfill patient needs over phone
• Verifies patient information, while documenting in their Electronic Health Record (EPIC)
• Advises patients of their responsibilities regarding insurance and referral information
• Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
• Notify clinical staff of schedule changes as they occur
• Comply with administrative policies to ensure quality of care
• Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart
• Participate in orientation (scheduling segment) of new field employees and distribute updates and changes as needed
• Participate and contribute to a team-based environment
• Maintain a team supportive attendance record
• Organize and maintains medical records
• All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
• Complete new clinical competencies rolled out by the Educational Committee
• Work Independently and Assist with Clinical duties on a limited basis
• Ability to cover other offices as needed
• Performs other duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at:

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 1+ years of experience in customer service or healthcare related experience
• Intermediate level of computer proficiency including MS Word, Excel and Outlook be able to use multiple web applications
• Ability to cover other offices if needed

Preferred Qualifications:

• 1+ years of experience working in a medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
• Knowledge of Epic EMR software
• Knowledge of medical terms

Soft Skills:

• Ability to work independently and maintain good judgment and accountability
• Demonstrated ability to work well with health care providers
• Strong organizational and time management skills
• Ability to multi-task and prioritize tasks to meet all deadlines
• Ability to work well under pressure in a fast-paced environment
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #RED
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Patient Care Coordinator

New York, New York Optum

Posted today

Job Viewed

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Job Description

Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.

Optum Allergy and Immunology has an immediate opening for a friendly, patient focused and detailed oriented Senior Patient Care Coordinator to join our team. The Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule: Monday through Friday a 37.5-hour work week, between the hours of 9:00 am to 7:00 pm, at least two late nights per week. The schedule will be determined by the supervisor upon hire.

Location: 1 Dakota Drive, Suite 312 Lake Success, NY 11042

Primary Responsibilities:

• Greets patients, family members and guests with a friendly smile
• Obtain accurate and updated patient information, such as name, address, insurance information
• Perform insurance verification on the date of service
• Scheduling appointments and procedures in an organized and efficient manner
• Check inout patients
• Perform referral documentation promptly
• Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports
• Work cohesively with fellow employees to achieve specific team goals
• Comfortable working in high pace environment
• Assists patients with signing in and completing registration
• Verifies insurance eligibility and benefit information; informs patients of insurance benefits
• Collects co-payments and patient balances
• Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages
• Comply with administrative policies to ensure quality of care
• Performs all other related duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at:

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
• Intermediate level proficiency in Microsoft Office (Outlook, Word, etc.)
• Ability to travel 10% to cover other offices if needed

Preferred Qualifications:

• Epic experience
• Knowledge of insurance carriers and managed care plans
• Knowledge of medical terminology

Soft Skills:

• Ability to work independently and as a team, and maintain good judgment and accountability
• Demonstrated ability to work well with health care providers
• Strong organizational and time management skills
• Ability to multi-task and prioritize tasks to meet all deadlines
• Ability to work well under pressure in a fast-paced environment
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #RED
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Patient Care Coordinator

85227 Chandler Heights, Arizona Optum

Posted today

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Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule: Monday – Friday, within the hours of 7:00AM – 5:00PM (8-hour shifts). Supervisor will determine shift.

Location: 7600 N 15th St Ste 190 Phoenix, AZ 85020

Primary Responsibilities:

• First point of contact for our patients. Sets the tone for a positive experience
• Exhibits empathy, courtesy, competence, efficiency and care
• Schedules, appointments and procedures, following standard guidelines
• Uses Multiple computer and phone systems to fulfill patient needs over phone
• Verifies patient information, while documenting in their Electronic Health Record (EPIC)
• Advises patients of their responsibilities regarding insurance and referral information

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at:

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 1+ years of customer service experience
• 1+ years of Microsoft Office experience
• Must possess a valid US driver's license

Preferred Qualifications:

• 1+ years of experience in a health care setting
• Knowledge/understanding of CPT/ICD-10 coding
• Experience in providing customer service
• Independent means of transportation during work hours for job related tasks
• Bilingual (English / Spanish)
• Bilingual (English / Tagalog)

Soft Skills:

• Excellent communication skills and phone etiquette

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED
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