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WE HELP MAKE YOUR WORLD A SAFER PLACE
Securitas Northern New England is hiring **full time, part time and flex** **security officer** positions at Eastern Maine Medical Center (EMMC). Our ideal candidate is former/current military, former law enforcement, from a security background or from a healthcare setting. While that is preferred, it is not a requirement and we are happy to teach, train and mentor individuals with less experience.
Our healthcare security officers provide crucial support at EMMC and work in close collaboration with medical center clinical staff to ensure the safety and security of patients, staff and visitors.
**Shifts:** Inquire with recruiter.
**Pay:** $19.00 for regularly scheduled officers, $21.00 for a *Flex officer
**Requirements:**
+ Strong customer service and communication skills
+ Must be comfortable working directly with medical staff and patients.
+ High level of professionalism
+ Walking/standing for long periods of time.
+ Critical thinking skills
+ Dependability
+ Attention to detail.
+ Must be able to multitask.
+ Ability to work in fast-paced and potentially stressful environment.
+ Valid driver's license
+ At least 18 years old
**Job Duties:**
+ Continuous Monitoring - Site and Patient Observations: Provide uninterrupted observation of patients, ensuring a safe environment.
+ Access Control: Regulate access to patient care areas, screening visitors and their belongings for potential hazards.
+ Safety Assurance: Remove and limit access to objects that could be used for self-harm or harm to others, especially during extended stays.
+ Behavior Monitoring: Stay vigilant for concerning behaviors, especially during off-peak hours.
+ Staff Protection: Offer protective services for clinical staff when patients pose a danger to themselves or others.
+ Compliance: Adhere to Medical Center policies and procedures, notifying appropriate personnel of any changes or incidents.
+ **Communication & Coordination are critical at EMMC** :
+ Alert floor staff, the Securitas Account Manager, Hospital management, and Police in situations involving escalated patient or customer behavior or need for assistance.
+ Assist clinical staff with de-escalation if necessary, prioritizing patient safety and using physical force only as a last resort.
**Benefits you receive while working for Securitas at EMMC:**
+ Advancement opportunities - Securitas always strives to promote from within!
+ Health Insurance for full time employees
+ Dental & Vision Insurance
+ 401k
+ College Certificate programs
+ Vacation pay
+ Free Uniforms
+ Weekly Paychecks
+ Discounts on Cell Phone Plans
+ Discounts with Automobile Companies
+ Discounts on Appliances, Travel, and so much more through our Working Advantage Rewards.
+ Access to Dave Ramsey's Smart Dollar Program
*What is a "flex officer"? The Flex officer is someone that reports directly to the Account Manager and helps fill in on various shifts. They are provided full time hours, but do not have a "home base" on one specific shift.
**Securitas USA is a proud employer of active and retired service members.**
**EOE M/F/Vet/Disabilities**
**#NorthernNE**
Security, Security Officer, Full, Full Time, Part, Part Time, Hiring Immediately, Security Guard, Guard, Officer, Security Professional, Flex Officer, Securitas, Securitas Security Services, Securitas USA, Customer Service, Retail, Restaurant, Healthcare, Healthcare Industry, Healthcare Security Officer, Healthcare Security
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
Benefits include:
+ Retirement plan
+ Employer-provided medical and dental coverage
+ Company-paid life insurance
+ Voluntary life and disability insurance
+ Employee assistance plan
+ Securitas Saves discount program
+ Paid holidays
+ Paid time away from work
Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

Job Summary:

The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression for clinical and cost-effective outcomes. The PCC facilitates and coordinates with community providers and ambulatory case managers to assist with the appropriate level and transition of care for a safe discharge and preventing a re-admission.

Essential Responsibilities:

• Completes an initial face-to-face assessment for every admitted member to identify discharge needs within 24hrs of admission.


• Document in KPHC and communicate the assessment outcomes to determine the appropriate transition plan with MAPMG physician healthcare team and patient/family.


• Active participant in daily Care Without Delay (CWD) rounds reporting on patient progression towards the established discharge plan.


• Review and document discharge plan in accordance with KP discharge planning documentation policies, facility policies, and regulatory requirements.


• Document any updates, care progression and barriers to discharge daily, and as indicated on assigned patients.


• Manage timeliness of care progression with physician and nursing staff to prevent avoidable delays and or days.


• Collaborate with Social Worker to coordinate, long-term care, assisted living, financial assistance, and other services, as required.


• Send referrals/communicate with in-network vendors for coordination of post-acute levels of care such as Home Health, DME, IV infusion, SNF, Sub-Acute and Acute Rehab.


• Timely identification, recording, and escalation of delays in care and barriers to discharge. Provide solutions to correct delays and recognize systemic patterns that require corrective action.


• Assure follow up appointments and referrals to ambulatory case manager for high-risk patient population are scheduled and communicated to patient/family prior to discharge.


• Observe all facility safety policies and procedures (infection control, Members Rights policies, and any regulatory requirements)


• Participate in Quality Assurance duties and implementation of programs to improve care Quality Indicators.


• Maintain professionalism with all duties in an effective and timely manner as directed or assigned by designated supervisor.


• Consistently work cooperatively with patients, patients representatives, facility staff, physicians, consultants, and ancillary service providers.

Week 1: Wed, Sat: Week 2: Sun, Tue

Weekend and holiday requirement.

Position will primarily cover ED.

Basic Qualifications:

Experience

• Minimum of one (1) year in an acute medical/surgical/ED or critical care nursing area.

Education

• Associate Nursing degree required.

License, Certification, Registration

• This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire.

• Registered Nurse License (Virginia) within 6 months of hire AND Registered Nurse License (Maryland) within 6 months of hire

OR

• Compact License: Registered Nurse within 6 months of hire

• Registered Nurse License (District of Columbia) within 6 months of hire

• Basic Life Support

Additional Requirements:

• Experience using an electronic medical record system


• Some awareness or knowledge of health/care reimbursement systems (Medicare Advantage, Commercial payer, Medicaid and CMS regulatory rules)


• Annually: Successful completion of PCC Assessment of Critical Skills, Passing score on inter-rater reliability.


• Must be able to effectively communicate with physicians, members and their family or representatives, and hospital staff.


• Ability to work independently and apply critical thinking skills for problem solving and decision making.


• Adheres to KP Employees Handbook and facility policies and procedures.


• Must have excllent time management skills to develop organized work processess in a high-volume envirornment with rapidly changing priorities.


• Intermediate computer skills (Microsoft Office Suite proficiency).


• Ability to tolerate and cope with ambiguity.


• Ability to pormote teamwork and to work effectively as a team member.


• Excellent verbal and written communication skills.


• Ability to interact/communicate effectively with key internal and external stake holders.


• Provide excellent customer service to promote excellence in the patient experience.

Preferred Qualifications:

• Recent acute care, case management, or home health experience preferred.


• BSN preferred.


• CM experience preferred.

Job Summary:

The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression for clinical and cost-effective outcomes. The PCC facilitates and coordinates with community providers and ambulatory case managers to assist with the appropriate level and transition of care for a safe discharge and preventing a re-admission.

Essential Responsibilities:

• Completes an initial face-to-face assessment for every admitted member to identify discharge needs within 24hrs of admission.


• Document in KPHC and communicate the assessment outcomes to determine the appropriate transition plan with MAPMG physician healthcare team and patient/family.


• Active participant in daily Care Without Delay (CWD) rounds reporting on patient progression towards the established discharge plan.


• Review and document discharge plan in accordance with KP discharge planning documentation policies, facility policies, and regulatory requirements.


• Document any updates, care progression and barriers to discharge daily, and as indicated on assigned patients.


• Manage timeliness of care progression with physician and nursing staff to prevent avoidable delays and or days.


• Collaborate with Social Worker to coordinate, long-term care, assisted living, financial assistance, and other services, as required.


• Send referrals/communicate with in-network vendors for coordination of post-acute levels of care such as Home Health, DME, IV infusion, SNF, Sub-Acute and Acute Rehab.


• Timely identification, recording, and escalation of delays in care and barriers to discharge. Provide solutions to correct delays and recognize systemic patterns that require corrective action.


• Assure follow up appointments and referrals to ambulatory case manager for high-risk patient population are scheduled and communicated to patient/family prior to discharge.


• Observe all facility safety policies and procedures (infection control, Members Rights policies, and any regulatory requirements)


• Participate in Quality Assurance duties and implementation of programs to improve care Quality Indicators.


• Maintain professionalism with all duties in an effective and timely manner as directed or assigned by designated supervisor.


• Consistently work cooperatively with patients, patients representatives, facility staff, physicians, consultants, and ancillary service providers.

Week 1: Wed, Sat: Week 2: Sun, Tue

Weekend and holiday requirement.

Position will primarily cover ED.

Basic Qualifications:

Experience

• Minimum of one (1) year in an acute medical/surgical/ED or critical care nursing area.

Education

• Associate Nursing degree required.

License, Certification, Registration

• This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire.

• Registered Nurse License (Virginia) within 6 months of hire AND Registered Nurse License (Maryland) within 6 months of hire

OR

• Compact License: Registered Nurse within 6 months of hire

• Registered Nurse License (District of Columbia) within 6 months of hire

• Basic Life Support

Additional Requirements:

• Experience using an electronic medical record system


• Some awareness or knowledge of health/care reimbursement systems (Medicare Advantage, Commercial payer, Medicaid and CMS regulatory rules)


• Annually: Successful completion of PCC Assessment of Critical Skills, Passing score on inter-rater reliability.


• Must be able to effectively communicate with physicians, members and their family or representatives, and hospital staff.


• Ability to work independently and apply critical thinking skills for problem solving and decision making.


• Adheres to KP Employees Handbook and facility policies and procedures.


• Must have excllent time management skills to develop organized work processess in a high-volume envirornment with rapidly changing priorities.


• Intermediate computer skills (Microsoft Office Suite proficiency).


• Ability to tolerate and cope with ambiguity.


• Ability to pormote teamwork and to work effectively as a team member.


• Excellent verbal and written communication skills.


• Ability to interact/communicate effectively with key internal and external stake holders.


• Provide excellent customer service to promote excellence in the patient experience.

Preferred Qualifications:

• Recent acute care, case management, or home health experience preferred.


• BSN preferred.


• CM experience preferred.

Job Summary:

The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression for clinical and cost-effective outcomes. The PCC facilitates and coordinates with community providers and ambulatory case managers to assist with the appropriate level and transition of care for a safe discharge and preventing a re-admission.

Essential Responsibilities:

• Completes an initial face-to-face assessment for every admitted member to identify discharge needs within 24hrs of admission.


• Document in KPHC and communicate the assessment outcomes to determine the appropriate transition plan with MAPMG physician healthcare team and patient/family.


• Active participant in daily Care Without Delay (CWD) rounds reporting on patient progression towards the established discharge plan.


• Review and document discharge plan in accordance with KP discharge planning documentation policies, facility policies, and regulatory requirements.


• Document any updates, care progression and barriers to discharge daily, and as indicated on assigned patients.


• Manage timeliness of care progression with physician and nursing staff to prevent avoidable delays and or days.


• Collaborate with Social Worker to coordinate, long-term care, assisted living, financial assistance, and other services, as required.


• Send referrals/communicate with in-network vendors for coordination of post-acute levels of care such as Home Health, DME, IV infusion, SNF, Sub-Acute and Acute Rehab.


• Timely identification, recording, and escalation of delays in care and barriers to discharge. Provide solutions to correct delays and recognize systemic patterns that require corrective action.


• Assure follow up appointments and referrals to ambulatory case manager for high-risk patient population are scheduled and communicated to patient/family prior to discharge.


• Observe all facility safety policies and procedures (infection control, Members Rights policies, and any regulatory requirements)


• Participate in Quality Assurance duties and implementation of programs to improve care Quality Indicators.


• Maintain professionalism with all duties in an effective and timely manner as directed or assigned by designated supervisor.


• Consistently work cooperatively with patients, patients representatives, facility staff, physicians, consultants, and ancillary service providers.

Week 1: Wed, Sat: Week 2: Sun, Tue

Weekend and holiday requirement.

Position will primarily cover ED.

Basic Qualifications:

Experience

• Minimum of one (1) year in an acute medical/surgical/ED or critical care nursing area.

Education

• Associate Nursing degree required.

License, Certification, Registration

• This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire.

• Registered Nurse License (Virginia) within 6 months of hire AND Registered Nurse License (Maryland) within 6 months of hire

OR

• Compact License: Registered Nurse within 6 months of hire

• Registered Nurse License (District of Columbia) within 6 months of hire

• Basic Life Support

Additional Requirements:

• Experience using an electronic medical record system


• Some awareness or knowledge of health/care reimbursement systems (Medicare Advantage, Commercial payer, Medicaid and CMS regulatory rules)


• Annually: Successful completion of PCC Assessment of Critical Skills, Passing score on inter-rater reliability.


• Must be able to effectively communicate with physicians, members and their family or representatives, and hospital staff.


• Ability to work independently and apply critical thinking skills for problem solving and decision making.


• Adheres to KP Employees Handbook and facility policies and procedures.


• Must have excllent time management skills to develop organized work processess in a high-volume envirornment with rapidly changing priorities.


• Intermediate computer skills (Microsoft Office Suite proficiency).


• Ability to tolerate and cope with ambiguity.


• Ability to pormote teamwork and to work effectively as a team member.


• Excellent verbal and written communication skills.


• Ability to interact/communicate effectively with key internal and external stake holders.


• Provide excellent customer service to promote excellence in the patient experience.

Preferred Qualifications:

• Recent acute care, case management, or home health experience preferred.


• BSN preferred.


• CM experience preferred.

Overview:

We're looking for a Patient Care Manager to join our team. You will report directly to the Executive Director, Administrator, or Senior Patient Care Manager. You will be responsible for maintaining a high performing hospice program including managing, overseeing, and directing patient care activities to ensure the delivery of quality patient care. This role is responsible for teaching, evaluating, and developing associates and ensuring adherence to company policies and procedures and compliance with local, state, and federal regulations and regulatory agencies.

• Overseeing and managing rescheduled, declined, missed, and reassigned visit requests, including making decisions as to priority and staffing based on clinical judgment.
• Responding to phone referrals/inquiries in a timely, professional, and compassionate manner, including triage of medical concerns within scope of practice.
• Preparing for, serving on, and facilitating the Interdisciplinary Group (IDG), as assigned, including presiding over IDG, presentation of patients for review, coordination of minutes, review of patient charts to note and address any changes to patient condition and/or the plan of care, and soliciting input from various care team members

About You:

• At least three years’ experience of direct patient care and two years’ experience in hospice or home-based care setting
• Graduate of accredited school of nursing; bachelor’s degree in nursing preferred
• Current Registered Nurse licensure in state of residence and requested employment
• Demonstrates knowledge and compliance with accepted hospice principles and practice, including industry standards, regulations, and best practices (i.e., Medicare, Medicaid, JCAHO, ACHC), company policies/procedures, and understanding of terminally ill patients and their families
• Ability to apply knowledge of the unique needs of hospice patient and families from various socioeconomic backgrounds to provide appropriate advocacy and oversight

We Offer:

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
• Opportunity to Participate In a Fleet Program
• Competitive Salaries
• Mileage Reimbursement
• Professional Growth and Development Opportunities

Legalese:

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

Location: SouthernCare Our Company:

At SouthernCare, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

• Hospice care:  Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
• Palliative care:  Empatia Palliative Care, Emerald Coast Palliative Care
• Home health care:  Heartland Home Health
• Advanced illness management:  Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

Overview:

We're looking for a Patient Care Manager, RN to join our team. You will report directly to the Executive Director, Administrator, or Senior Patient Care Manager. You will be responsible for maintaining a high performing hospice program including managing, overseeing, and directing patient care activities to ensure the delivery of quality patient care. This role is responsible for teaching, evaluating, and developing associates and ensuring adherence to company policies and procedures and compliance with local, state, and federal regulations and regulatory agencies.

• Overseeing and managing rescheduled, declined, missed, and reassigned visit requests, including making decisions as to priority and staffing based on clinical judgment.
• Responding to phone referrals/inquiries in a timely, professional, and compassionate manner, including triage of medical concerns within scope of practice.
• Preparing for, serving on, and facilitating the Interdisciplinary Group (IDG), as assigned, including presiding over IDG, presentation of patients for review, coordination of minutes, review of patient charts to note and address any changes to patient condition and/or the plan of care, and soliciting input from various care team members

About You:

• At least three years’ experience of direct patient care and two years’ experience in hospice or home-based care setting
• Graduate of accredited school of nursing; bachelor’s degree in nursing preferred
• Current Registered Nurse licensure in state of residence and requested employment
• Demonstrates knowledge and compliance with accepted hospice principles and practice, including industry standards, regulations, and best practices (i.e., Medicare, Medicaid, JCAHO, ACHC), company policies/procedures, and understanding of terminally ill patients and their families
• Ability to apply knowledge of the unique needs of hospice patient and families from various socioeconomic backgrounds to provide appropriate advocacy and oversight

We Offer:

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
• Opportunity to Participate In a Fleet Program
• Competitive Salaries
• Mileage Reimbursement
• Professional Growth and Development Opportunities

Legalese:

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

Location: Gentiva Hospice Our Company:

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

• Hospice care:  Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
• Palliative care:  Empatia Palliative Care, Emerald Coast Palliative Care
• Home health care:  Heartland Home Health
• Advanced illness management:  Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

Overview:

We're looking for a Patient Care Manager to join our team. You will report directly to the Executive Director, Administrator, or Senior Patient Care Manager. You will be responsible for maintaining a high performing hospice program including managing, overseeing, and directing patient care activities to ensure the delivery of quality patient care. This role is responsible for teaching, evaluating, and developing associates and ensuring adherence to company policies and procedures and compliance with local, state, and federal regulations and regulatory agencies.

• Overseeing and managing rescheduled, declined, missed, and reassigned visit requests, including making decisions as to priority and staffing based on clinical judgment.
• Responding to phone referrals/inquiries in a timely, professional, and compassionate manner, including triage of medical concerns within scope of practice.
• Preparing for, serving on, and facilitating the Interdisciplinary Group (IDG), as assigned, including presiding over IDG, presentation of patients for review, coordination of minutes, review of patient charts to note and address any changes to patient condition and/or the plan of care, and soliciting input from various care team members

About You:

• At least three years’ experience of direct patient care and two years’ experience in hospice or home-based care setting
• Graduate of accredited school of nursing; bachelor’s degree in nursing preferred
• Current Registered Nurse licensure in state of residence and requested employment
• Demonstrates knowledge and compliance with accepted hospice principles and practice, including industry standards, regulations, and best practices (i.e., Medicare, Medicaid, JCAHO, ACHC), company policies/procedures, and understanding of terminally ill patients and their families
• Ability to apply knowledge of the unique needs of hospice patient and families from various socioeconomic backgrounds to provide appropriate advocacy and oversight

We Offer:

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
• Opportunity to Participate In a Fleet Program
• Competitive Salaries
• Mileage Reimbursement
• Professional Growth and Development Opportunities

Legalese:

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

Location: SouthernCare Our Company:

At SouthernCare, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

• Hospice care:  Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
• Palliative care:  Empatia Palliative Care, Emerald Coast Palliative Care
• Home health care:  Heartland Home Health
• Advanced illness management:  Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

Overview:

We're looking for a Patient Care Manager to join our team. You will report directly to the Executive Director, Administrator, or Senior Patient Care Manager. You will be responsible for maintaining a high performing hospice program including managing, overseeing, and directing patient care activities to ensure the delivery of quality patient care. This role is responsible for teaching, evaluating, and developing associates and ensuring adherence to company policies and procedures and compliance with local, state, and federal regulations and regulatory agencies.

• Overseeing and managing rescheduled, declined, missed, and reassigned visit requests, including making decisions as to priority and staffing based on clinical judgment.
• Responding to phone referrals/inquiries in a timely, professional, and compassionate manner, including triage of medical concerns within scope of practice.
• Preparing for, serving on, and facilitating the Interdisciplinary Group (IDG), as assigned, including presiding over IDG, presentation of patients for review, coordination of minutes, review of patient charts to note and address any changes to patient condition and/or the plan of care, and soliciting input from various care team members

About You:

• At least three years’ experience of direct patient care and two years’ experience in hospice or home-based care setting
• Graduate of accredited school of nursing; bachelor’s degree in nursing preferred
• Current Registered Nurse licensure in state of residence and requested employment
• Demonstrates knowledge and compliance with accepted hospice principles and practice, including industry standards, regulations, and best practices (i.e., Medicare, Medicaid, JCAHO, ACHC), company policies/procedures, and understanding of terminally ill patients and their families
• Ability to apply knowledge of the unique needs of hospice patient and families from various socioeconomic backgrounds to provide appropriate advocacy and oversight

We Offer:

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
• Opportunity to Participate In a Fleet Program
• Competitive Salaries
• Mileage Reimbursement
• Professional Growth and Development Opportunities

Legalese:

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

Location: SouthernCare Our Company:

At SouthernCare, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

• Hospice care:  Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
• Palliative care:  Empatia Palliative Care, Emerald Coast Palliative Care
• Home health care:  Heartland Home Health
• Advanced illness management:  Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

Overview:

We're looking for a Patient Care Manager to join our team. You will report directly to the Executive Director, Administrator, or Senior Patient Care Manager. You will be responsible for maintaining a high performing hospice program including managing, overseeing, and directing patient care activities to ensure the delivery of quality patient care. This role is responsible for teaching, evaluating, and developing associates and ensuring adherence to company policies and procedures and compliance with local, state, and federal regulations and regulatory agencies.

• Overseeing and managing rescheduled, declined, missed, and reassigned visit requests, including making decisions as to priority and staffing based on clinical judgment.
• Responding to phone referrals/inquiries in a timely, professional, and compassionate manner, including triage of medical concerns within scope of practice.
• Preparing for, serving on, and facilitating the Interdisciplinary Group (IDG), as assigned, including presiding over IDG, presentation of patients for review, coordination of minutes, review of patient charts to note and address any changes to patient condition and/or the plan of care, and soliciting input from various care team members

About You:

• At least three years’ experience of direct patient care and two years’ experience in hospice or home-based care setting
• Graduate of accredited school of nursing; bachelor’s degree in nursing preferred
• Current Registered Nurse licensure in state of residence and requested employment
• Demonstrates knowledge and compliance with accepted hospice principles and practice, including industry standards, regulations, and best practices (i.e., Medicare, Medicaid, JCAHO, ACHC), company policies/procedures, and understanding of terminally ill patients and their families
• Ability to apply knowledge of the unique needs of hospice patient and families from various socioeconomic backgrounds to provide appropriate advocacy and oversight

We Offer:

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
• Opportunity to Participate In a Fleet Program
• Competitive Salaries
• Mileage Reimbursement
• Professional Growth and Development Opportunities

Legalese:

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

#LI-SS1

Location: Gentiva Hospice Our Company:

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

• Hospice care:  Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
• Palliative care:  Empatia Palliative Care, Emerald Coast Palliative Care
• Home health care:  Heartland Home Health
• Advanced illness management:  Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.