13 Mainehealth jobs in Dayton
Float Patient Care Coordinator-Rock Row
Posted 7 days ago
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Job DescriptionNew England Cancer Specialists (NECS) is currently seeking a 40 hr Float Patient Care Coordinator/Receptionist , in our Westbrook office. The Float Patient Care Coordinator/Receptionist position will be a coverage resource for both PCC and Reception. The PCC is responsible for scheduling and coordinating all internal and external appointments and procedures for our patients. Manages and resolves appointment conflicts proactively. Completes all non-clinical orders within patient chart within necessary time frame. Maintains physician daily appointment schedules and calendars for assigned providers within EMR, Outlook and staff scheduling software. Answers multi-line phone: triage calls, resolves issues and answers questions, takes detailed messages, redirects callers if necessary, forwarding calls to appropriate persons. The Receptionist will greet patients for their appointments verifying insurance and demographics, while maintaining a calm, supportive atmosphere. Maintain confidentiality, meet deadlines, and able to problem solve. Demonstrate superior customer service skills and the ability to be an effective team player. NECS is a private medical practice composed of 18 oncologists and hematologists serving the region from five separate locations in Maine and New Hampshire. Our mission is to make life better for people with cancer and blood disorders. Kindness, compassion, and respect are part of everything that we do - from our phone operators to our physicians, every person on our team is important, and everyone makes a difference. We are proud to be the first Dana Farber Cancer Institute Affiliate practice in the country, striving to provide the highest quality care and unmatched, holistic support for every patient, every day.The new Rock Row Campus represents a unique collaboration between New England Cancer Specialists (NECS) and our patients, thoughtfully designed to create a comfortable and inviting home for excellent oncology care in New England. This state-of-the-art facility brings together a comprehensive range of services under one roof, including surgery, medical oncology, radiation oncology, genetic counseling, survivorship programs, nutrition support, and behavioral health counseling. Every detail of the campus reflects a commitment to patient-centered care, ensuring that individuals and their families feel supported throughout their cancer journey in a warm and welcoming environment.Experience and SkillsESSENTIAL FUNCTIONS Responsible for having computers on, waiting room picked up, lamps and television turned on, and door unlocked by opening time.Responsible for checking patients into the office for labs, visits, and/or treatment.Responsible for obtaining and registering accurate and up-to-date insurance, including scanning of insurance cards and importing Intake paperwork.Presents HIPAA form and Consent form when appropriate.Schedules appointments for patients either by phone when they call in or in person after an office visit, following all scheduling guidelines. Works within electronic medical record ensuring all appointments are scheduled to match physician/clinician availability with patient's preferences in terms of date and time. Follows all urgent/emergency protocols.Completes all non-clinical orders entered in patient charts be providers, including but not limited to all appointment types, lab visits, molecular testing, imaging, outgoing referral, incoming referrals for returning patients, internal and external procedures, hospital admissions, tumor board submission, communication with outside offices and providers, and seeking and scanning medical records. Completes all orders with accuracy and within the necessary timeline.Communicates clearly and professionally to patients and staff. Accurately communicates all necessary instructions for upcoming appointments, scans or procedures to patients.Returns all phone calls by the end of same business day.Communicates consistently and frequently with provider lead team(s) any changes to or effecting patient care plan to ensure best possible care for every patient. Actively participates in weekly team meeting. Ensures provider's schedules are blocked for weekly team meeting.Uses manual/computerized system to match physician/clinician availability with patient's preferences in terms of date and time.Maintains provider calendar, ensuring all changes are reflected in EMR clinic schedule.Assist in training new staff at the direction of the Lead PCC and Office Manager.Assists administrative /physician staff during peak times, vacations, and illnesses.Sorts and routes incoming mail and faxes. Scans records into EMR as needed.Successfully maintain a pleasant, professional demeanor under stressful conditions working with a wide range of patient personalities.REQUIREMENTSHigh school diploma or GED required. Certificate of completion from an accredited program for Medical Assistant or Medical Secretary Certification preferred.Minimum one year prior clerical and/or Medical Secretary experience in a health care field, oncology experience preferred.KNOWLEDGE, SKILLS AND ABILITIESKnowledge and application of medical terminology required. Previous experience with electronic medical record systems required.Exceptional customer service experience required.Job BenefitsNew England Cancer Specialists offers competitive pay and benefits to our employees. Benefits include medical, prescription, dental, vision and life insurance. Short Term and Long-Term disability insurances. Other benefits include tuition reimbursement, Paid Time Off, with an additional 10 Company paid holidays as well as employee discounts.
Float Patient Care Coordinator-Rock Row
Posted 7 days ago
Job Viewed
Job Description
New England Cancer Specialists (NECS) is currently seeking a 40 hr Float Patient Care Coordinator/Receptionist in our Westbrook office. The Float Patient Care Coordinator/Receptionist position will be a coverage resource for both PCC and Reception. The PCC is responsible for scheduling and coordinating all internal and external appointments and procedures for our patients. Manages and resolves appointment conflicts proactively. Completes all non-clinical orders within patient chart within necessary time frame. Maintains physician daily appointment schedules and calendars for assigned providers within EMR, Outlook and staff scheduling software. Answers multi-line phone: triage calls, resolves issues and answers questions, takes detailed messages, redirects callers if necessary, forwarding calls to appropriate persons. The Receptionist will greet patients for their appointments verifying insurance and demographics, while maintaining a calm, supportive atmosphere. Maintain confidentiality, meet deadlines, and able to problem solve. Demonstrate superior customer service skills and the ability to be an effective team player. NECS is a private medical practice composed of 18 oncologists and hematologists serving the region from five separate locations in Maine and New Hampshire. Our mission is to make life better for people with cancer and blood disorders. Kindness, compassion, and respect are part of everything that we do - from our phone operators to our physicians, every person on our team is important, and everyone makes a difference. We are proud to be the first Dana Farber Cancer Institute Affiliate practice in the country, striving to provide the highest quality care and unmatched, holistic support for every patient, every day. The new Rock Row Campus represents a unique collaboration between New England Cancer Specialists (NECS) and our patients, thoughtfully designed to create a comfortable and inviting home for excellent oncology care in New England. This state-of-the-art facility brings together a comprehensive range of services under one roof, including surgery, medical oncology, radiation oncology, genetic counseling, survivorship programs, nutrition support, and behavioral health counseling. Every detail of the campus reflects a commitment to patient-centered care, ensuring that individuals and their families feel supported throughout their cancer journey in a warm and welcoming environment.
Required Experience:
Essential Functions:
Responsible for having computers on, waiting room picked up, lamps and television turned on, and door unlocked by opening time.
Responsible for checking patients into the office for labs, visits, and/or treatment.
Responsible for obtaining and registering accurate and up-to-date insurance, including scanning of insurance cards and importing Intake paperwork.
Presents HIPAA form and Consent form when appropriate.
Schedules appointments for patients either by phone when they call in or in person after an office visit, following all scheduling guidelines. Works within electronic medical record ensuring all appointments are scheduled to match physician/clinician availability with patient's preferences in terms of date and time. Follows all urgent/emergency protocols.
Completes all non-clinical orders entered in patient charts be providers, including but not limited to all appointment types, lab visits, molecular testing, imaging, outgoing referral, incoming referrals for returning patients, internal and external procedures, hospital admissions, tumor board submission, communication with outside offices and providers, and seeking and scanning medical records. Completes all orders with accuracy and within the necessary timeline.
Communicates clearly and professionally to patients and staff. Accurately communicates all necessary instructions for upcoming appointments, scans or procedures to patients.
Returns all phone calls by the end of same business day.
Communicates consistently and frequently with provider lead team(s) any changes to or effecting patient care plan to ensure best possible care for every patient. Actively participates in weekly team meeting. Ensures provider's schedules are blocked for weekly team meeting.
Uses manual/computerized system to match physician/clinician availability with patient's preferences in terms of date and time.
Maintains provider calendar, ensuring all changes are reflected in EMR clinic schedule.
Assist in training new staff at the direction of the Lead PCC and Office Manager.
Assists administrative /physician staff during peak times, vacations, and illnesses.
Sorts and routes incoming mail and faxes. Scans records into EMR as needed.
Successfully maintain a pleasant, professional demeanor under stressful conditions working with a wide range of patient personalities.
Requirements:
High school diploma or GED required. Certificate of completion from an accredited program for Medical Assistant or Medical Secretary Certification preferred.
Minimum one year prior clerical and/or Medical Secretary experience in a health care field, oncology experience preferred.
Knowledge, Skills and Abilities:
Knowledge and application of medical terminology required. Previous experience with electronic medical record systems required.
Exceptional customer service experience required.
Care Access Patient Concierge/Patient Registration
Posted 7 days ago
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Job Description
At York Hospital, we are more than a hospital. We are a team of providers, clinicians and staff members offering expertise within a hospital setting, our community sites, and physician practices located throughout Southern Maine and the NH seacoast. Patient, Registration, Concierge, Healthcare, Hospital
Care Access Patient Concierge/Patient Registration
Posted 7 days ago
Job Viewed
Job Description
At York Hospital, we are more than a hospital. We are a team of providers, clinicians and staff members offering expertise within a hospital setting, our community sites, and physician practices located throughout Southern Maine and the NH seacoast. Patient, Registration, Concierge, Healthcare, Hospital
Nurse Practitioner - Per Diem - Senior Care Patient Connect - York County, ME - Optum
Posted 5 days ago
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Job Description
Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere.
As a team member of our Senior Community Care (SCC) product, we work with a team to provide care to patients at home in a nursing home, assisted living for senior housing. This life-changing work adds a layer of support to improve access to care.
We're connecting care to create a seamless health journey for patients across care settings. Join us to start **Caring. Connecting. Growing together.**
Don't miss this 'ONE OF A KIND' unique opportunity with the company leading the way in healthcare! Patient Connect is one-time comprehensive visit designed for patients who have recently been hospitalized and are in a skilled rehab facility. The purpose of this visit is to ensure a smooth transition from rehab to home and to prevent readmission. During this visit you will capture STAR measures, educate the patient, and document all their acute and chronic diagnoses. This position provides the NP multiple opportunities each day to use their experience and education in varying settings to provide guidance and compassion to a vulnerable population during a difficult transition in their healthcare.
The NP will not be managing care but will be communicating pertinent findings to the attending and facility staff. You will not bear the heavy responsibility for orders, treatments, and follow up. You will have the autonomy you deserve, which shows your value and ability to work independently. We would love to hear from you!
Serving millions of Medicare and Medicaid patients, Optum is the nation's largest health and wellness business and a vibrant, growing member of the UnitedHealth Group family of businesses.
**Primary Responsibilities:**
+ Perform comprehensive assessments and document findings in a concise/comprehensive manner that is compliant with documentation requirements and Center for Medicare and Medicaid Services (CMS) regulations
+ Responsible for ensuring that all diagnoses are ICD10, coded accurately, and documented appropriately to support the diagnosis at that visit
+ The APC is responsible for ensuring that all quality elements are addressed and documented
+ The APC will do an initial medication review
+ Must attend and complete all mandatory educational and computer/virtual training requirements
+ Travel between care sites mandatory
+ Care Coordination
+ Communicate with the patient and necessary team members regarding any medical concerns at the time of your visit
+ Program Enhancement Expected Behaviors
+ Exhibit original thinking and creativity in the development of new and improved methods and approaches to concerns/issues
+ Function independently and responsibly with minimal need for supervision
+ Ability to enter available hours into web-based application, at least one month prior to available work time
+ Demonstrate initiative in achieving individual, team, and organizational goals and objectives
+ Participate in SCC quality initiatives
+ Availability to check Optum email intermittently for required trainings, communications, and monthly scheduling
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Certified Nurse Practitioner through a national board
+ For NPs: Graduate of an accredited master's degree in nursing (MSN) program and board certified through the American Academy of Nurse Practitioners (AANP) or the American Nurses Credentialing Center (ANCC), Adult-Gerontology Acute Care Nurse Practitioners (AG AC NP), Adult/Family or Gerontology Nurse Practitioners (ACNP), with preferred certification as ANP, FNP, or GNP
+ Active and unrestricted license in the State of Maine
+ Current, active DEA licensure/prescriptive authority or ability to obtain post-hire, per state regulations (unless prohibited in state of practice)
+ Availability to work 10 hours per week
+ Driver's license and access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area
**Preferred Qualifications:**
+ 1+ years of hands-on post grad experience within Long Term Care
+ Ability to move a 30-pound bag in and out of car and to navigate stairs and a variety of dwelling conditions and configurations
+ Understanding of Geriatrics and Chronic Illness
+ Understanding of Advanced Illness and end of life discussions
+ Proficient computer skills including the ability to document medical information with written and electronic medical records
+ Proven ability to develop and maintain positive customer relationships
The hourly range for this role is $3.17 to 84.95 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._
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Patient Service Representative- Pediatric Specialty Care (Endocrinology) Portland
Posted 7 days ago
Job Viewed
Job Description
Medical Group Practices
Clerical/Administrative Support
Req #: 40693
Summary:
For a limited time, MaineHealth is offering a $3,000 sign-on bonus for Patient Service Representatives!
Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.
The Patient Service Representative (PSR) role will greet patients, answer telephones, schedule appointments, and perform other overall general office duties as assigned.
- Day shift, 40 hours per week.
- Monday-Friday 8:00AM-4:30PM
- Pediatric Specialty Care (Endocrinology)
- Fully onsite in Portland
Required Minimum Knowledge, Skills, and Abilities (KSAs)
- Education: High school diploma or GED preferred.
- License/Certifications: N/A
- Experience: Previous office experience with medical office experience preferred.
- Additional Skills/Requirements Required: N/A
- Additional Skills/Requirements Preferred: Proficient computer skills.
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.
If you have questions about this role, please contact (email protected)
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