31,014 Maintain Equipment jobs in the United States

Description

Our client is currently seeking a qualified Technical Support Associate I to help contribute to our ongoing success and growth.

The Technical Support Associate I is responsible for supporting all field-based activities including providing support to our vendor partner technicians which requires troubleshooting and issue resolution. This position is designated to provide third level support for selected projects. This position also involves data entry for status and reporting information.

Specific Duties and Responsibilities:

Project Support Activities including developing a thorough understanding of the project’s Statement of Work (SOW); collecting required project data and information; providing advanced technical support to ongoing field service activities; working directly with field teams to troubleshoot and resolve site specific technical situations; escalating issues to assigned resources as needed; and value selling of products/services.

Positive Communication including utilizing systems and tools to effectively communicate status of project activities; maintaining positive and effective working relationships with network of vendor partners; participating in internal project meetings; maintaining positive working relationships with internal departments including providing overall feedback to the project management teams; and making recommendations for continued process improvement.

Skills

Technical support, Customer service, Troubleshooting, Active directory, LAN/WAN, CCTV, Low Voltage

Top Skills Details

Technical support,Customer service,Troubleshooting,Active directory,LAN/WAN,CCTV,Low Voltage

Additional Skills & Qualifications

Qualifications and Experience Required:

• Bachelor’s degree or equivalent related experience

• Strongly prefer relevant technical certification(s)

• Minimum 3 to 5 years relevant technical experience

• Overall experience working in LAN / WAN environments

• Prefer prior experience or familiarity with ERP software applications

• Experience involving low voltage services (physical layer, equipment installation and high voltage electrical services)

• Proven technical troubleshooting skills

• Proficiency in the Microsoft Suite tools

• Excellent communication and customer service skills

• Ability to listen and accurately track and collect information

• Enthusiastic with exceptional organizational skills

• Experience with SharePoint a definite plus

• Any relevant certifications a definite plus

Experience Level

Entry Level

Pay and Benefits

The pay range for this position is $20.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Aug 20, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Description

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• With remote access to customer systems, Install or troubleshoot the company's proprietary Software, identify the problematic root cause on hardware equipment such as laptops, servers, and IP cameras.
• Provide courteous and knowledgeable troubleshooting support over the phone and via email.
• Ensure timely and accurate set up of all systems.
• Phone Support during regular business hours and on-call availability during off hours.
• Monitor Chat sessions to assist other team members.
• Test systems to ensure they are working correctly.
• May be required to adjust systems, including software or hardware, to make equipment functional depending upon the environment.
• Follow the department process, procedure, and metrics for a technical support II technician
• Maintain a log of customers issues, interactions, and troubleshooting steps in the department ticketing system
• Train customers on use of systems including software, hardware and installation.
• Multi-task and have excellent time management skills
• Understand the severity of an issue and escalate issues efficiently and appropriately.
• Demonstrated strong work ethic

• High School Diploma or equivalent and 2+ years of Technical
• Troubleshooting experience and/or 2+ years of customer service experience
• Must be able to obtain background clearance as required by government customers
• 2+ years of Networking Experience Preferred
• 2+ years of customer service experience Preferred

• Hardware Maintenance
• Troubleshooting
• Network Diagnostics
• Root Cause Analysis
• Network Experience

• Recruiter
• Email
• Phone
• Deepak Arya

• Collaborate closely with internal teams to understand and address customer requirements with tailored aerospace and defense product solutions.
• Serve as the primary technical contact for customers, providing expert guidance, conducting product demonstrations, and preparing technical proposals.
• Partner with engineering, product management, and R&D to develop customized solutions compliant with aerospace regulations and customer specifications.
• Assist in creating clear, accurate technical documentation, proposals, and bid responses that meet industry standards.
• Deliver ongoing technical training and product updates to sales and marketing teams to enhance their capabilities.
• Monitor industry trends, competitor activities, and regulatory changes to inform the team and support strategic decisions.
• Provide technical support post-sale, coordinating with customer support and engineering to resolve issues and maintain customer satisfaction.
• Support onboarding efforts by guiding new clients through technical setup and configuration processes.

• Bachelor's degree in Engineering, Aerospace, Mechanical, Electrical, or related technical field.
• Experience in technical support or application engineering within aerospace, defense, or related high-technology industries.
• Strong understanding of aerospace and defense systems, regulations (e.g., ITAR, EAR), and industry standards.
• Excellent verbal and written communication skills, capable of conveying complex technical information to diverse audiences.
• Proficient in CRM software, Microsoft Office Suite, and technical drawing/diagram tools.

• Experience with RF, avionics, propulsion, or other aerospace-specific technologies.
• Basic understanding of the Connector and Harness MFG processes
• Familiarity with government contracting and procurement processes.
• Certifications related to aerospace systems or sales engineering.
• Ability and willingness to travel occasionally to customer sites and industry events.
• Demonstrated ability to work collaboratively in fast-paced, cross-functional teams.

IT Support Technician (On-Site Role) Role Overview Seeking a versatile IT Support Technician to provide comprehensive technical assistance across various devices and platforms. This is a hands-on position focused on hardware, software, and end-user support in an on-site environment.
Key Responsibilities *Technical Assistance & Troubleshooting*

* Deliver in-person support for desktops, laptops, peripherals, and mobile devices
* Diagnose and resolve hardware and software issues efficiently
* Install, configure, and maintain operating systems across supported devices
*Hardware Support*

* Deploy and set up new computers, laptops, and related equipment
* Perform repairs, upgrades, and routine maintenance
* Coordinate with relevant teams to order necessary parts and replacements
*Software Support*

* Assist users in installing, updating, and configuring software applications
* Resolve application errors, crashes, and compatibility issues
* Provide training and best-practice guidance for software use
*Issue Tracking & Escalation*

* Log support requests and solutions using internal ticketing systems
* Escalate unresolved or complex problems to higher-level support teams
* Confirm issue resolution and follow up for user feedback
*Inventory Management*

* Maintain accurate asset records for hardware and software
* Monitor allocation, movement, and decommissioning of devices
Desired
* Strong troubleshooting skills for Windows-based environments (Windows 10 & 11)
* Experience with device imaging, deployment, and automation tools
* Familiarity with productivity software such as Microsoft 365
* Exceptional customer service and communication abilities
* Organizational and time-management skills to juggle multiple tasks
* Knowledge of security standards and data protection practices
Qualifications
* High school diploma or equivalent; additional IT certifications or coursework preferred
* Prior experience in deskside support or technical assistance roles
* Ability to clearly explain technical concepts to non-technical users
Working Environment
* 100% on-site role; hands-on support in a dynamic, fast-paced setting
Pay and Benefits The pay range for this position is $24.00 - $29.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully onsite position in Jeffersonville,OH.
Application Deadline This position is anticipated to close on Aug 14, 2025.
h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Technical Support | Salt Lake City, Utah, United States

Position: Technical Support

Location: Salt Lake City, UT 84120

Duration: 3+ Months Contract

Pay Rate: $15.54/hr on W2

Hybrid Schedule:

Expected in-office days: 3 times a week

Expected remote days: 2 times a week

Daily working hours: The schedules can fall anywhere from 6am-7pm EST sun-sat.

Job Profile Summary:

• Advises and assists users over the telephone, email or chat to resolve incidents related to hardware, software, network connectivity and peripherals.
• Screens, diagnoses, researches, and resolves user issues. Maintains passwords, data integrity and file system security for the desktop environment.
• Provides onboarding support of new associates, including laptop and/or desktop configuration, system access and security clearances. Documents service requests and dispatches orders to support groups for problem resolution.
• Provides quick response to ensure maximum uptime of all users and to meet or exceed Service Level Agreements (SLAs)

• Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.
• Requests handled include support of hardware, software, client and COTS applications as well as network and user administration.
• Escalates complex problems to other resolver teams or vendors.

*Description*
Client is currently seeking a qualified Technical Support Associate I to help contribute to our ongoing success and growth.
The Technical Support Associate I is responsible for supporting all Bailiwick field-based activities including providing support to our vendor partner technicians which requires troubleshooting and issue resolution. This position is designated to provide third level support for selected Bailiwick projects. This position also involves data entry for status and reporting information.
Specific Duties and Responsibilities:
Project Support Activities including developing a thorough understanding of the project's Statement of Work (SOW); collecting required project data and information; providing advanced technical support to ongoing field service activities; working directly with field teams to troubleshoot and resolve site specific technical situations; escalating issues to assigned resources as needed; and value selling of Bailiwick products/services.
Positive Communication including utilizing client's systems and tools to effectively communicate status of project activities; maintaining positive and effective working relationships with Bailiwick's network of vendor partners; participating in internal project meetings; maintaining positive working relationships with internal departments including providing overall feedback to the project management teams; and making recommendations for continued process improvement.
*Skills*
Technical support, Customer service, Troubleshooting, Active directory, LAN/WAN, CCTV, Low Voltage
*Top Skills Details*
Technical support,Customer service,Troubleshooting,Active directory,LAN/WAN,CCTV,Low Voltage
*Additional Skills & Qualifications*
Qualifications and Experience Required:
*Bachelor's degree or equivalent related experience
*Strongly prefer relevant technical certification(s)
*Minimum 3 to 5 years relevant technical experience
*Overall experience working in LAN / WAN environments
*Prefer prior experience or familiarity with ERP software applications
*Experience involving low voltage services (physical layer, equipment installation and high voltage electrical services)
*Proven technical troubleshooting skills
*Proficiency in the Microsoft Suite tools
*Excellent communication and customer service skills
*Ability to listen and accurately track and collect information
*Enthusiastic with exceptional organizational skills
*Experience with SharePoint a definite plus
*Any relevant certifications a definite plus
*Experience Level*
Entry Level
*Pay and Benefits*
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully remote position.
*Application Deadline*
This position is anticipated to close on Aug 27, 2025.
h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Description

Service Desk Analysts will provide customer service and technical support to all Client employees and is responsible for providing resolutions through expert problem identification, analysis and appropriate troubleshooting. This position will receive trouble tickets via email, ticketing system or telephone and are responsive and effective in creating tickets, resolving tickets and/or coordinating escalation if needed for resolution.

Responsibilities:

• Handle incoming calls, tickets and emails timely and within service level timelines while providing excellent customer service to clients

• Ensure tickets are created for all client interactions

• Understand and deliver on ticket escalation protocols

• Own the responsibility of tickets by ensuring statuses are kept current, documentation is clear and issues are resolved. Tickets must be updated in real time as events and actions occur

• Report progress to clients and notifying them of resolutions through various types of documentation

• Create documentation on frequently asked questions for use with other Service Desk Analysts or proactively on myTactile

• Maintain compliance with all appropriate regulatory requirements including HIPAA

• Perform other duties as assigned

Skills

Support, Windows 10, Troubleshooting, Active directory, Hardware, Technical support, Customer service, Windows, Help desk support, Help desk, Application support, Office 365, Customer support, Service desk, Microsoft, Ticketing system

Top Skills Details

Support,Windows 10,Troubleshooting,Active directory,Hardware,Technical support,Customer service,Windows,Help desk support,Help desk,Application support,Office 365,Customer support,Service desk,Microsoft,Ticketing system

Additional Skills & Qualifications

• Strong problem solving, time management, and communication skills

• A successful track record of troubleshooting complex problems and 1st call resolution

• Strong problem solving and listening skills coupled with patience to be able to assist end users with the questions and issues they may be experiencing

• Passionate and eager to learn new skills

• Demonstrated strong organizational skills

• Thrives in a team environment but is also self sufficient

• Must have the ability to multi-task, organize and document many tasks at one time

• Strong ability to clearly document issues and resolutions

• Ability to adapt to an ever-changing environment

• Commitment to customer satisfaction

Experience Level

Expert Level

Pay and Benefits

The pay range for this position is $20.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Minneapolis,MN.

Application Deadline

This position is anticipated to close on Aug 29, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Technical Support

BCforward is currently seeking highly motivated Technical Support

Position Title: Technical Support

Location: Remote

Anticipated Start Date: Tentative start Date 09/02/2025
Please note this is the target date and is subject to change. BCForward will send official notice ahead of a confirmed start date.



Expected Duration: 2+ Months with possibilities for extension
Job Type: Contract: 40 hrs/week

Pay Range: $35 to $37.35/hr on W2

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Responsibilities

Key Responsibilities
* Active Remote Resolution:
Deliver end-to-end technical support using remote diagnostic tools.
Resolve 75%+ of cases remotely and help shape a "Shift Left" model through knowledge transfer and automation.
* Deep Technical Analysis & RCA:
Conduct detailed remote Root Cause Analysis to identify recurring patterns and drive continuous product and process improvement. Contribute RCA outcomes to the broader technical knowledge base.
* Customer Engagement & Success:
Lead strategic engagements with customers remotely to understand pain points, align on resolution strategies, and define success metrics. Establish long-term trust and position yourself as a proactive partner, not just a troubleshooter.
* Cross-Functional Collaboration:
Act as a bridge between customers, Field Engineers (FSE), delivery teams, and parts approval teams. Ensure diagnostic accuracy and quality handover for field visits.
* Remote Enablement & Shift Left Execution:
Share learnings, participate in technical debriefs, and develop knowledge articles and training to enable remote resolution and self-service adoption by customers and peers.
* Escalation Management & Ownership:
Take full ownership of complex support cases. Set priorities, manage escalations professionally, and ensure timely and effective case progression.
* After-Hours On-Call Support:
Participate in monthly on-call rotation to support customers across global time zones (24x7 / 18x6 coverage), ensuring business continuity for critical operations.
___
Desired Skills & Experience
* Customer-Centric Attitude:
Demonstrated commitment to delivering excellent service experiences and solving problems with empathy and urgency.
* Remote Support Agility:
Proven ability to diagnose and resolve complex technical problems using remote tools and data insights, minimizing the need for dispatch.
* Communication & Documentation:
Strong written and verbal communication skills. Ability to produce clear, concise technical documentation and guide customers effectively.
* Team Collaboration:
Demonstrates "One Team - One Goal" mindset. Works well in a matrixed environment with cross-regional, cross-functional teams.
* Initiative & Innovation:
Brings forward ideas to enhance remote resolution, improve efficiency, and influence product or process evolution. Actively contributes to strategic improvement projects.
___
Minimum Qualifications
* Required: High School Diploma or equivalent
* Preferred: College Degree in a technical field
* Experience:
o Minimum 3 years in customer-facing technical support (remote or onsite)
o Highly Preferred: Experience with HP Indigo as press operator or field technician
o Familiarity with remote diagnostic tools, knowledge management systems, and case management platforms (e.g., ServiceNow)

Keywords: Experience with HP Indigo as press operator or field technician

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.



About BCforward:
Founded in 1998 on the idea that industry leaders needed professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled

BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 242856 when responding to this ad.

*Description*

IT Service Operations IT Support Partner will provide tier 2+ IT partnership for internal employees implementing, maintaining, and enhancing IT infrastructure. This includes providing technical support, ensuring world-class customer satisfaction, adherence to company policies and enforcing company standards.
Through utilizing best practices and our ServiceNow platform this position focuses on technologies support and deployment computers, tablets, mobile devices, printers, applications, and handheld scanners. This includes asset management for hardware devices. This role will also participate in IT related projects at their new site on campus HQ termed Factory of the Future. This site is home to engineering, robotics and IoT Test environments and the ITSP will be responsible for being the first point of contact for this site. This site will also be used for Town Halls / large meetings where this person will be responsible for AV Infrastructure in addition to the IT. This role will also support an R&D production environment where they will need to support Manufacturing specific IT Hardware and Software.
Support will be provided as during normal business hours, as well as occasional after-hours support.

*Skills*

Technical support, Support

*Top Skills Details*

Technical support,Support

*Additional Skills & Qualifications*

Contract to hire for the right candidate who performs well for at least 6 months on contract.

*Experience Level*

Expert Level
*Pay and Benefits*
The pay range for this position is $25.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Davidson,NC.
*Application Deadline*
This position is anticipated to close on Aug 25, 2025.
h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.