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About NYC Health + Hospitals

NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers.

NYC Health + Hospitals/Correctional Health Services is one of the nation’s leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation’s largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City’s criminal justice reform efforts.

Work Shifts

Time: 9a-5p

Days: Mon-Fri

Facility: Various Locations on Rikers Island

Duties & Responsibilities

This full-time position reports either directly or through a Program Director to the Clinical Director of Psychiatry in the Division of Correctional Health Services and is responsible for the clinical oversight, management, and innovative development in specific mental health treatment areas, including standard mental observation (MO) units, specialty MO units and general population clinic settings in one of the 12 jail facilities in New York City. Approximately 25% of new admissions per year to the NYC jail system will receive care on the mental health service. The service strives to provide safe, holistic and evidence-based therapeutic interventions for the diverse range of mental health issues that face the population, from serious mental illness to the natural struggles that accompany incarceration. The service provides some of the most comprehensive and unique treatment modalities in the country, including specialty housing units for individuals with serious mental illness, a 24-hour on-call psychiatric service, robust creative arts programming, a strong DBT training program, clinics in each of the facilities, substance use treatment, integrated re-entry services, and relationships with multiple training institutions throughout the city.

The Clinical Supervisor is responsible for maintaining the clinical integrity of the specific program or housing area to which they are assigned, including ensuring that all clinicians are providing appropriate and timely clinical interventions and documentation. Depending on the treatment area, s/he manages patient admissions and discharges, monitors and engages in treatment, oversees quality assurance, manages on-going training and education for treatment-area staff, and performs other managerial administrative tasks including liaising with DOC. In addition to direct supervisory and management responsibilities, the Clinical Supervisor also provides direct care to a small caseload of complex patients and is responsible for the accompanying medical record documentation. Clinical Supervisors who are qualified for and interested in providing care on the PACE or CAPS units (specialty MO units) for individuals with serious mental illness will report to a Program Director for direct supervision.

Responsibilities Include:

• Formulate and implement procedures for operating, monitoring, and evaluating mental health programs and services in assigned area of responsibility
• Develop and lead staff training programs and exercises to maintain a culture of learning and clinical excellence
• Serve as the clinical leader for the assigned area of responsibility and provide weekly individual and in-person supervision for all assigned mental health clinical staff; review diagnostic, treatment, and level of care decisions and documentation; ensure adherence to policies and procedures; and conduct clinical case conferences
• Lead daily multi-disciplinary meetings with all mental health staff in the assigned area of responsibility, including DOC when appropriate.
• Provide quality assurance and quality improvement as directed by the Clinical Director of Psychiatry
• Coordinate re-entry services with the social work staff in the assigned area of responsibility
• Meet regularly with the Clinical Director of Psychiatry or assigned supervisor to provide meaningful input into program design and policy formation
• Personnel management of the clinical staff, with assistance from the Clinical and/or Medical Directors as needed, including recruiting, mentorship, supervision, and disciplinary procedures
• 20% of time must be devoted to direct clinical care, some of which may include supervision of trainees. Timely and clear documentation of supervision and clinical care is expected.

Minimum Qualifications

1. Possession of a valid license and current registration to practice in a mental health discipline issued by the

New York State Education Department (NYSED); and

2. Three (3) years of progressively responsible experience in a health care setting or regulatory agency

administration, with an emphasis on development and evaluation of mental health delivery services; one (1)

year of which must have been in an administrative, managerial or supervisory capacity.

Department Preferences

• Excellent interpersonal communication skills and ability to work collaboratively with other disciplines, including DOC staff
• Strong leadership skills with ability to identify staff needs and provide mentorship and education to suit those needs
• Excellent diagnostic assessment and treatment skills

Department Preferences Continued:

1. Education
2. Ph.D. or Psy.D. in Psychology or LCSW
3. New York State license in good standing
4. Ph.D. or Psy.D. applicants without a license will also be considered assuming all doctoral requirements including internship and dissertation have been successfully completed. Pre-license psychologists will be expected to obtain their New York State license no later than 14 months after beginning employment.
5. Experience
6. Three years clinical experience working with individuals with mental illness
7. At least one year of experience working in an institutional or correctional setting
8. One year supervisory experience
9. An equivalent and satisfactory combination of education and experience may be considered

Benefits

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities
• College Savings Program
• Union Benefits for eligible titles
• Multiple employee discounts programs
• Commuter Benefits Programs

(Mon, Tue, Wed, Thu, Fri-9:00 AM - 5:00 PM )

Summary of position:

This full-time position reports either directly or through a Program Director to the Clinical Director of Psychiatry in the Division of Correctional Health Services and is responsible for the clinical oversight, management, and innovative development in specific mental health treatment areas, including standard mental observation (MO) units, specialty MO units and general population clinic settings in one of the 12 jail facilities in New York City. Approximately 25% of new admissions per year to the NYC jail system will receive care on the mental health service. The service strives to provide safe, holistic and evidence-based therapeutic interventions for the diverse range of mental health issues that face the population, from serious mental illness to the natural struggles that accompany incarceration. The service provides some of the most comprehensive and unique treatment modalities in the country, including specialty housing units for individuals with serious mental illness, a 24-hour on-call psychiatric service, robust creative arts programming, a strong DBT training program, clinics in each of the facilities, substance use treatment, integrated re-entry services, and relationships with multiple training institutions throughout the city.

The Clinical Supervisor is responsible for maintaining the clinical integrity of the specific program or housing area to which they are assigned, including ensuring that all clinicians are providing appropriate and timely clinical interventions and documentation. Depending on the treatment area, s/he manages patient admissions and discharges, monitors and engages in treatment, oversees quality assurance, manages on-going training and education for treatment-area staff, and performs other managerial administrative tasks including liaising with DOC. In addition to direct supervisory and management responsibilities, the Clinical Supervisor also provides direct care to a small caseload of complex patients and is responsible for the accompanying medical record documentation. Clinical Supervisors who are qualified for and interested in providing care on the PACE or CAPS units (specialty MO units) for individuals with serious mental illness will report to a Program Director for direct supervision.

Responsibilities Include:

• Formulate and implement procedures for operating, monitoring, and evaluating mental health programs and services in assigned area of responsibility
• Develop and lead staff training programs and exercises to maintain a culture of learning and clinical excellence
• Serve as the clinical leader for the assigned area of responsibility and provide weekly individual and in-person supervision for all assigned mental health clinicalstaff; review diagnostic, treatment, and level of care decisions and documentation; ensure adherence to policies and procedures; and conduct clinical case conferences
• Lead daily multi-disciplinary meetings with all mental health staff in the assigned area of responsibility, including DOC when appropriate.
• Provide quality assurance and quality improvement as directed by the Clinical Director of Psychiatry
• Coordinate re-entry services with the social work staff in the assigned area of responsibility
• Meet regularly with the Clinical Director of Psychiatry or assigned supervisor to provide meaningful input into program design and policy formation
• Personnel management of the clinical staff, with assistance from the Clinical and/or Medical Directors as needed, including recruiting, mentorship, supervision, and disciplinary procedures
• 20% of time must be devoted to direct clinical care, some of which may include supervision of trainees. Timely and clear documentation of supervision and clinical care is expected.
• Department Preferences:
• Excellent interpersonal communication skills and ability to work collaboratively with other disciplines, including DOC staff
• Strong leadership skills with ability to identify staff needs and provide mentorship and education to suit those needs
• Excellent diagnostic assessment and treatment skills

Qualification Requirements:

Education

1. Ph.D. or Psy.D. in Psychology or LCSW
2. New York State license in good standing
3. Ph.D. or Psy.D. applicants without a license will also be considered assuming all doctoral requirements including internship and dissertation have been successfully completed. Pre-license psychologists will be expected to obtain their New York State license no later than 14 months after beginning employment.

Experience

1. Three years clinical experience working with individuals with mental illness
2. At least one year of experience working in an institutional or correctional setting
3. One year supervisory experience

An equivalent and satisfactory combination of education and experience may be considered

Minimum Qualifications:

• Master’s Degree in Public Administration, Public Health, Health Care Specialization, Social Work, Psychology or related field; and
• Three (3) years of increasingly responsible experience in hospital or regulatory agency administration, with particular emphasis on development and evaluation of mental health delivery services; or
• Possession of a valid license and current registration to practice in a mental health field issued by the New York State Education Department (NYSED).

• Provide direct clinical supervision and leadership to a multidisciplinary team of therapists, counselors, social workers, and case managers.
• Develop, implement, and evaluate clinical programs and treatment protocols to ensure best practices and patient-centered care.
• Ensure compliance with all federal, state, and local regulations, as well as accreditation standards (e.g., Joint Commission).
• Manage the departmental budget, including resource allocation and financial forecasting.
• Oversee the quality assurance and utilization management processes for the department.
• Develop and implement strategies to enhance patient engagement and treatment outcomes.
• Recruit, train, and mentor clinical staff, fostering a collaborative and supportive team environment.
• Collaborate with other departments and external agencies to ensure integrated care and seamless service delivery.
• Maintain clinical records and ensure accurate documentation in accordance with legal and ethical standards.
• Serve as a liaison with stakeholders, including referral sources, managed care organizations, and community partners.

• Provide clinical leadership and direct supervision to a team of mental health professionals.
• Oversee the development, implementation, and evaluation of clinical programs and services.
• Ensure adherence to best practices, ethical standards, and regulatory requirements (e.g., HIPAA, licensing boards).
• Conduct clinical case reviews, provide consultation, and facilitate multidisciplinary team meetings.
• Develop and maintain clinical policies, procedures, and protocols.
• Manage staff recruitment, training, performance evaluations, and professional development.
• Collaborate with external agencies, healthcare providers, and community partners to enhance client care and access.
• Contribute to strategic planning, grant writing, and program budgeting.
• Champion a culture of continuous quality improvement and evidence-based practice.
• Provide direct clinical services as needed, depending on program demands and expertise.
• Ensure accurate and timely documentation of client records.

• Master's degree in Social Work (MSW), Psychology, Counseling, or a related field.
• Current, active, and unrestricted California licensure as an LCSW, LMFT, or Licensed Psychologist.
• Minimum of 7 years of progressive clinical experience in mental health services.
• Minimum of 3 years of experience in a supervisory or leadership role.
• Demonstrated expertise in clinical assessment, diagnosis, treatment planning, and therapy modalities.
• Strong understanding of community mental health systems and resources.
• Excellent leadership, communication, interpersonal, and organizational skills.
• Experience with electronic health records (EHR) systems.
• Knowledge of federal and state regulations governing mental health services.
• Ability to work effectively in a hybrid environment, balancing on-site and remote responsibilities.

• Provide clinical supervision and guidance to a team of mental health professionals.
• Oversee the development and implementation of individualized treatment plans.
• Conduct comprehensive clinical assessments and diagnostic evaluations.
• Provide direct therapeutic services to clients, utilizing evidence-based modalities.
• Ensure adherence to ethical standards, licensing regulations, and organizational policies.
• Lead staff training sessions and professional development initiatives.
• Collaborate with internal and external stakeholders to coordinate patient care.
• Contribute to program development and quality improvement efforts.
• Maintain accurate and timely clinical documentation.
• Act as a clinical resource and advocate for clients and staff.

• Master's or Doctoral degree in Psychology, Social Work, Counseling, or a related field.
• Current, unrestricted licensure as an LPC, LCSW, LMFT, or Psychologist in the US.
• Minimum of 5 years of post-licensure clinical experience.
• Minimum of 2 years of experience in clinical supervision or leadership.
• Expertise in evidence-based therapeutic modalities (e.g., CBT, DBT, Trauma-Informed Care).
• Strong understanding of mental health diagnoses and treatment planning.
• Excellent communication, leadership, and interpersonal skills.
• Proficiency in electronic health record (EHR) systems.
• Ability to work independently and effectively in a remote setting.

• Providing clinical leadership and supervision to psychiatrists, psychologists, social workers, therapists, and case managers.
• Developing, implementing, and evaluating clinical programs and services to meet community needs.
• Ensuring adherence to ethical standards, licensing requirements, and best practices in mental health care.
• Overseeing crisis intervention services, individual and group therapy, psychiatric evaluations, and case management.
• Managing clinical caseloads and ensuring efficient resource allocation.
• Conducting clinical staff training and professional development activities.
• Collaborating with external agencies, healthcare providers, and community stakeholders.
• Monitoring program outcomes and implementing data-driven improvements.
• Managing budgets for clinical services and ensuring financial efficiency.
• Playing a key role in grant writing and resource development for new initiatives.
• Serving as a liaison between clinical staff and senior management.

• Providing direct clinical supervision to therapists and counselors, including case consultation and professional development.
• Ensuring the delivery of evidence-based therapeutic interventions and treatment plans.
• Monitoring client caseloads and ensuring timely and accurate documentation of services.
• Collaborating with community partners, healthcare providers, and social service agencies to coordinate care.
• Participating in crisis intervention and management as needed.
• Developing and implementing program policies and procedures.
• Conducting staff training on relevant clinical topics and compliance requirements.
• Evaluating program effectiveness and identifying areas for improvement.
• Maintaining a small clinical caseload as needed.

• Provide clinical supervision and guidance to a team of therapists, counselors, and social workers.
• Oversee case management processes, ensuring appropriate treatment planning and progress monitoring.
• Conduct regular case reviews and provide constructive feedback to clinicians.
• Ensure adherence to ethical standards, licensing regulations, and agency policies.
• Assist in the development and implementation of new clinical programs and services.
• Provide training and professional development opportunities for clinical staff.
• Manage crisis intervention and de-escalation protocols.
• Review and approve clinical documentation for accuracy and completeness.
• Collaborate with external agencies and stakeholders to coordinate client care.
• Participate in agency-wide quality improvement initiatives.

• Master's degree in Social Work (MSW), Counseling, Psychology, or a related field.
• Licensed Clinical Social Worker (LCSW), Licensed Mental Health Counselor (LMHC), or equivalent clinical license in Indiana.
• Minimum of 5 years of post-licensure clinical experience in mental health services.
• Minimum of 2 years of experience in a supervisory or leadership role.
• Proficiency in evidence-based therapeutic modalities (e.g., CBT, DBT, Trauma-Informed Care).
• Strong understanding of mental health diagnoses, treatment planning, and case management.
• Excellent communication, interpersonal, and conflict-resolution skills.
• Experience with electronic health records (EHR) systems.
• Ability to work effectively both independently and as part of a multidisciplinary team.
• Commitment to promoting diversity, equity, and inclusion in client care and staff development.