1,887 Managed Services jobs in the United States
Principal Cloud Managed Services Engineer
48915 Lansing, Michigan
NTT America, Inc.
Posted 15 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Principal Cloud Managed Services Engineer is a highly skilled engineering role, responsible for creating and maintaining the Cloud-based Infrastructure of managed service to clients.
This role is a key technical leader responsible for designing, implementing and managing highly complex cloud-based solutions for clients.
As a subject matter expert with extensive expertise in cloud technologies and managed services, this role acts as a consultant in the field ensuring highly complex contracted Managed Services outcomes are delivered to the client.
The Principal Cloud Managed Services Engineer guides other engineers within the team and collaborate with cross-functional teams and serve as a subject matter expert in cloud solutions and may also contribute to / support on project work as and when required.
**What you'll be doing**
**Key Responsibilities:**
+ Creates and maintains the Cloud-based Infrastructure of managed service to clients.
+ Provides highly technical or sophisticated in nature support across Cloud technologies/Cloud solutions.
+ Provides consultancy support where fourth-line engineer teams were unable to resolve the problem.
+ Shares such knowledge, to resolve issues, documents them, and pushes the knowledge down to other engineers.
+ Acts as emergency support contact as needed, for critical client and business-impacting issues.
+ Communicates with other teams and clients for extending support.
+ Leads the design and architecture of managed cloud solutions for clients, considering their unique requirements and business objectives.
+ Oversees the implementation of cloud solutions, including cloud design, configuration, and deployment and ensures adherence to best practices and industry standards.
+ Monitors and optimises the performance of clients' cloud-based infrastructures, identifying and resolving issues proactively.
+ Implements and maintains cloud security measures, ensuring compliance with relevant industry regulations and data protection standards.
+ Leads the troubleshooting and resolution of highly complex cloud-related incidents and problems and provides technical expertise and guidance to resolve critical issues.
+ Continuously identifies opportunities to improve cloud performance, security, and service delivery, driving process enhancements and technological advancements.
+ Creates and maintains comprehensive technical documentation, including technical diagrams, configurations, and operational procedures.
+ Develops scripts and automation solutions, streamlining network operations, and enhancing efficiency.
+ Plays a pivotal role in deploying and managing cloud solutions, integrating automation tools, and driving innovation to meet the evolving needs of client.
+ May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines.
+ May work on implementing and delivering Disaster Recovery functions and tests.
+ Performs any other related task as required.
**Knowledge and Attributes:**
+ Excellent problem-solving skills with ability to identify complex cloud issues, brainstorm potential solutions and choose the best way to resolve an issue.
+ In-depth knowledge of cloud technologies.
+ Excellent understanding of managed services concepts.
+ Excellent knowledge of cloud monitoring and management tools for performance optimization and troubleshooting.
+ Demonstrates leadership skills, with effective communication and interpersonal skills to interact with clients, vendors, and internal teams.
+ Project management skills and the ability to handle multiple tasks and priorities effectively
+ Excellent scripting/programming skills.
+ Strong scripting skills in languages such as Python, Perl, or Ruby, and experience with automation tools like Ansible, Puppet, or Chef.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience).
+ Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role)
+ Relevant certifications such as (but not limited to) -
+ VMware certified Professional: Data Centre Virtualization.
+ VMware Certified Specialist - Cloud Provider.
+ VMware Site Recovery Manager: Install, Configure, Manage.
+ Microsoft Certified: Azure Architect Expert.
+ AWS Certified: Solutions Architect Associate.
+ Veeam Certified Engineer (VMCE).
+ Rubrik Certified Systems Administrator.
+ Zerto, pure, vxrail.
+ Google Cloud Platform (gcp).
+ Oracle Cloud Infrastructure (oci).
**Required Experience:**
+ Extended Managed Services experience.
+ Extended knowledge and experience in ticketing tools, preferably Service Now.
+ Extended experience working in multiple large Global Enterprise client outsourcing projects.
+ Extended vendor management experience.
+ Extended in-depth experience and understanding of the IT industry and standards for IT service management.
+ Extended experience in more than one area of expertise
+ Extended experience across Emerging technology and trends impacting IT operations
+ Extended experience in designing, implementing, and managing complex enterprise cloud solutions
**Workplace type** **:**
Remote Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Principal Cloud Managed Services Engineer is a highly skilled engineering role, responsible for creating and maintaining the Cloud-based Infrastructure of managed service to clients.
This role is a key technical leader responsible for designing, implementing and managing highly complex cloud-based solutions for clients.
As a subject matter expert with extensive expertise in cloud technologies and managed services, this role acts as a consultant in the field ensuring highly complex contracted Managed Services outcomes are delivered to the client.
The Principal Cloud Managed Services Engineer guides other engineers within the team and collaborate with cross-functional teams and serve as a subject matter expert in cloud solutions and may also contribute to / support on project work as and when required.
**What you'll be doing**
**Key Responsibilities:**
+ Creates and maintains the Cloud-based Infrastructure of managed service to clients.
+ Provides highly technical or sophisticated in nature support across Cloud technologies/Cloud solutions.
+ Provides consultancy support where fourth-line engineer teams were unable to resolve the problem.
+ Shares such knowledge, to resolve issues, documents them, and pushes the knowledge down to other engineers.
+ Acts as emergency support contact as needed, for critical client and business-impacting issues.
+ Communicates with other teams and clients for extending support.
+ Leads the design and architecture of managed cloud solutions for clients, considering their unique requirements and business objectives.
+ Oversees the implementation of cloud solutions, including cloud design, configuration, and deployment and ensures adherence to best practices and industry standards.
+ Monitors and optimises the performance of clients' cloud-based infrastructures, identifying and resolving issues proactively.
+ Implements and maintains cloud security measures, ensuring compliance with relevant industry regulations and data protection standards.
+ Leads the troubleshooting and resolution of highly complex cloud-related incidents and problems and provides technical expertise and guidance to resolve critical issues.
+ Continuously identifies opportunities to improve cloud performance, security, and service delivery, driving process enhancements and technological advancements.
+ Creates and maintains comprehensive technical documentation, including technical diagrams, configurations, and operational procedures.
+ Develops scripts and automation solutions, streamlining network operations, and enhancing efficiency.
+ Plays a pivotal role in deploying and managing cloud solutions, integrating automation tools, and driving innovation to meet the evolving needs of client.
+ May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines.
+ May work on implementing and delivering Disaster Recovery functions and tests.
+ Performs any other related task as required.
**Knowledge and Attributes:**
+ Excellent problem-solving skills with ability to identify complex cloud issues, brainstorm potential solutions and choose the best way to resolve an issue.
+ In-depth knowledge of cloud technologies.
+ Excellent understanding of managed services concepts.
+ Excellent knowledge of cloud monitoring and management tools for performance optimization and troubleshooting.
+ Demonstrates leadership skills, with effective communication and interpersonal skills to interact with clients, vendors, and internal teams.
+ Project management skills and the ability to handle multiple tasks and priorities effectively
+ Excellent scripting/programming skills.
+ Strong scripting skills in languages such as Python, Perl, or Ruby, and experience with automation tools like Ansible, Puppet, or Chef.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience).
+ Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role)
+ Relevant certifications such as (but not limited to) -
+ VMware certified Professional: Data Centre Virtualization.
+ VMware Certified Specialist - Cloud Provider.
+ VMware Site Recovery Manager: Install, Configure, Manage.
+ Microsoft Certified: Azure Architect Expert.
+ AWS Certified: Solutions Architect Associate.
+ Veeam Certified Engineer (VMCE).
+ Rubrik Certified Systems Administrator.
+ Zerto, pure, vxrail.
+ Google Cloud Platform (gcp).
+ Oracle Cloud Infrastructure (oci).
**Required Experience:**
+ Extended Managed Services experience.
+ Extended knowledge and experience in ticketing tools, preferably Service Now.
+ Extended experience working in multiple large Global Enterprise client outsourcing projects.
+ Extended vendor management experience.
+ Extended in-depth experience and understanding of the IT industry and standards for IT service management.
+ Extended experience in more than one area of expertise
+ Extended experience across Emerging technology and trends impacting IT operations
+ Extended experience in designing, implementing, and managing complex enterprise cloud solutions
**Workplace type** **:**
Remote Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
View Now
0
Principal Cloud Managed Services Engineer
37230 Nashville, Tennessee
NTT America, Inc.
Posted 15 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Principal Cloud Managed Services Engineer is a highly skilled engineering role, responsible for creating and maintaining the Cloud-based Infrastructure of managed service to clients.
This role is a key technical leader responsible for designing, implementing and managing highly complex cloud-based solutions for clients.
As a subject matter expert with extensive expertise in cloud technologies and managed services, this role acts as a consultant in the field ensuring highly complex contracted Managed Services outcomes are delivered to the client.
The Principal Cloud Managed Services Engineer guides other engineers within the team and collaborate with cross-functional teams and serve as a subject matter expert in cloud solutions and may also contribute to / support on project work as and when required.
**What you'll be doing**
**Key Responsibilities:**
+ Creates and maintains the Cloud-based Infrastructure of managed service to clients.
+ Provides highly technical or sophisticated in nature support across Cloud technologies/Cloud solutions.
+ Provides consultancy support where fourth-line engineer teams were unable to resolve the problem.
+ Shares such knowledge, to resolve issues, documents them, and pushes the knowledge down to other engineers.
+ Acts as emergency support contact as needed, for critical client and business-impacting issues.
+ Communicates with other teams and clients for extending support.
+ Leads the design and architecture of managed cloud solutions for clients, considering their unique requirements and business objectives.
+ Oversees the implementation of cloud solutions, including cloud design, configuration, and deployment and ensures adherence to best practices and industry standards.
+ Monitors and optimises the performance of clients' cloud-based infrastructures, identifying and resolving issues proactively.
+ Implements and maintains cloud security measures, ensuring compliance with relevant industry regulations and data protection standards.
+ Leads the troubleshooting and resolution of highly complex cloud-related incidents and problems and provides technical expertise and guidance to resolve critical issues.
+ Continuously identifies opportunities to improve cloud performance, security, and service delivery, driving process enhancements and technological advancements.
+ Creates and maintains comprehensive technical documentation, including technical diagrams, configurations, and operational procedures.
+ Develops scripts and automation solutions, streamlining network operations, and enhancing efficiency.
+ Plays a pivotal role in deploying and managing cloud solutions, integrating automation tools, and driving innovation to meet the evolving needs of client.
+ May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines.
+ May work on implementing and delivering Disaster Recovery functions and tests.
+ Performs any other related task as required.
**Knowledge and Attributes:**
+ Excellent problem-solving skills with ability to identify complex cloud issues, brainstorm potential solutions and choose the best way to resolve an issue.
+ In-depth knowledge of cloud technologies.
+ Excellent understanding of managed services concepts.
+ Excellent knowledge of cloud monitoring and management tools for performance optimization and troubleshooting.
+ Demonstrates leadership skills, with effective communication and interpersonal skills to interact with clients, vendors, and internal teams.
+ Project management skills and the ability to handle multiple tasks and priorities effectively
+ Excellent scripting/programming skills.
+ Strong scripting skills in languages such as Python, Perl, or Ruby, and experience with automation tools like Ansible, Puppet, or Chef.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience).
+ Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role)
+ Relevant certifications such as (but not limited to) -
+ VMware certified Professional: Data Centre Virtualization.
+ VMware Certified Specialist - Cloud Provider.
+ VMware Site Recovery Manager: Install, Configure, Manage.
+ Microsoft Certified: Azure Architect Expert.
+ AWS Certified: Solutions Architect Associate.
+ Veeam Certified Engineer (VMCE).
+ Rubrik Certified Systems Administrator.
+ Zerto, pure, vxrail.
+ Google Cloud Platform (gcp).
+ Oracle Cloud Infrastructure (oci).
**Required Experience:**
+ Extended Managed Services experience.
+ Extended knowledge and experience in ticketing tools, preferably Service Now.
+ Extended experience working in multiple large Global Enterprise client outsourcing projects.
+ Extended vendor management experience.
+ Extended in-depth experience and understanding of the IT industry and standards for IT service management.
+ Extended experience in more than one area of expertise
+ Extended experience across Emerging technology and trends impacting IT operations
+ Extended experience in designing, implementing, and managing complex enterprise cloud solutions
**Workplace type** **:**
Remote Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Principal Cloud Managed Services Engineer is a highly skilled engineering role, responsible for creating and maintaining the Cloud-based Infrastructure of managed service to clients.
This role is a key technical leader responsible for designing, implementing and managing highly complex cloud-based solutions for clients.
As a subject matter expert with extensive expertise in cloud technologies and managed services, this role acts as a consultant in the field ensuring highly complex contracted Managed Services outcomes are delivered to the client.
The Principal Cloud Managed Services Engineer guides other engineers within the team and collaborate with cross-functional teams and serve as a subject matter expert in cloud solutions and may also contribute to / support on project work as and when required.
**What you'll be doing**
**Key Responsibilities:**
+ Creates and maintains the Cloud-based Infrastructure of managed service to clients.
+ Provides highly technical or sophisticated in nature support across Cloud technologies/Cloud solutions.
+ Provides consultancy support where fourth-line engineer teams were unable to resolve the problem.
+ Shares such knowledge, to resolve issues, documents them, and pushes the knowledge down to other engineers.
+ Acts as emergency support contact as needed, for critical client and business-impacting issues.
+ Communicates with other teams and clients for extending support.
+ Leads the design and architecture of managed cloud solutions for clients, considering their unique requirements and business objectives.
+ Oversees the implementation of cloud solutions, including cloud design, configuration, and deployment and ensures adherence to best practices and industry standards.
+ Monitors and optimises the performance of clients' cloud-based infrastructures, identifying and resolving issues proactively.
+ Implements and maintains cloud security measures, ensuring compliance with relevant industry regulations and data protection standards.
+ Leads the troubleshooting and resolution of highly complex cloud-related incidents and problems and provides technical expertise and guidance to resolve critical issues.
+ Continuously identifies opportunities to improve cloud performance, security, and service delivery, driving process enhancements and technological advancements.
+ Creates and maintains comprehensive technical documentation, including technical diagrams, configurations, and operational procedures.
+ Develops scripts and automation solutions, streamlining network operations, and enhancing efficiency.
+ Plays a pivotal role in deploying and managing cloud solutions, integrating automation tools, and driving innovation to meet the evolving needs of client.
+ May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines.
+ May work on implementing and delivering Disaster Recovery functions and tests.
+ Performs any other related task as required.
**Knowledge and Attributes:**
+ Excellent problem-solving skills with ability to identify complex cloud issues, brainstorm potential solutions and choose the best way to resolve an issue.
+ In-depth knowledge of cloud technologies.
+ Excellent understanding of managed services concepts.
+ Excellent knowledge of cloud monitoring and management tools for performance optimization and troubleshooting.
+ Demonstrates leadership skills, with effective communication and interpersonal skills to interact with clients, vendors, and internal teams.
+ Project management skills and the ability to handle multiple tasks and priorities effectively
+ Excellent scripting/programming skills.
+ Strong scripting skills in languages such as Python, Perl, or Ruby, and experience with automation tools like Ansible, Puppet, or Chef.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience).
+ Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role)
+ Relevant certifications such as (but not limited to) -
+ VMware certified Professional: Data Centre Virtualization.
+ VMware Certified Specialist - Cloud Provider.
+ VMware Site Recovery Manager: Install, Configure, Manage.
+ Microsoft Certified: Azure Architect Expert.
+ AWS Certified: Solutions Architect Associate.
+ Veeam Certified Engineer (VMCE).
+ Rubrik Certified Systems Administrator.
+ Zerto, pure, vxrail.
+ Google Cloud Platform (gcp).
+ Oracle Cloud Infrastructure (oci).
**Required Experience:**
+ Extended Managed Services experience.
+ Extended knowledge and experience in ticketing tools, preferably Service Now.
+ Extended experience working in multiple large Global Enterprise client outsourcing projects.
+ Extended vendor management experience.
+ Extended in-depth experience and understanding of the IT industry and standards for IT service management.
+ Extended experience in more than one area of expertise
+ Extended experience across Emerging technology and trends impacting IT operations
+ Extended experience in designing, implementing, and managing complex enterprise cloud solutions
**Workplace type** **:**
Remote Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
View Now
1
Senior - Managed Services
94199 San Francisco, California
Connor Group Global Services LLC
Posted 3 days ago
Job Viewed
Job Description
We're looking at you-high-achievers, challenge-seekers, and innovation-chasers.
Professionals who never shy away from complex problems. We hire the top 1% and let your talents soar.
Connor Group is hiring remote professionals for this position, with the obligation to work onsite at a client location when required. Additionally, professionals may utilize our offices across the U.S. if one is available in your area and your personal situation warrants it.
Are you an intellectually curious, deal-oriented professional who enjoys producing innovative solutions to complex business issues? Connor Group is seeking professionals who want to build off their existing accounting, operational, and industry experience. We execute finance projects that add value to our clients within their finance, accounting, and operation departments. From complex technical and operational accounting and financial reporting issues to finance software implementation and automation, joining Connor Group will help you exponentially to further develop your career and expand your experience base.
Connor Group is a specialized professional services firm of Big 4 alumni and top-tier industry executives. Our team of highly experienced professionals assists financial executives with their most complex business needs, including Accounting Advisory, Financial Operations, IPO, M&A, and Managed Services.
Responsibilities:
• Operational accounting and controllership
• Financial Statement Close Assistance
• External Audit Preparation
• Financial Statement Preparation/Review
• General Ledger Accounting
• Managed Outsourced Accounting
• Standard Costing & Inventory Accounting
Desired Skills & Experience:
• A Senior at this level will be someone with 2+ years' experience with the desire and ability to engage with a wide variety of clients and provide a variety of the services listed above.
• 2+ years Big Four or a similar top-tier accounting firm or similar high performance accounting experience
• Hard working, detail oriented and ability to work well in a team atmosphere
• Ability to take responsibility and account for his/her own work
• Professional and personable demeanor
• Proven solid verbal and written communication skills
• Ability to act and lead as the client contact
• Passion for helping clients with a strong interest in operational accounting
• Aptitude for operational accounting research and self-education, desire to learn and be an expert
• Proficient in the use of Microsoft Office Suite with strong Excel skills
• Bachelor's or master's degree in accounting or equivalent required
• Experience helping companies identify improvements in key operational areas and in assisting to implement those improvements
Connor Group is committed to celebrating the value of diversity in a globally connected business world. Our team culture is collaborative and encourages team members to take initiative. Our professionals are committed to excellence, growth, and integrity. By focusing on innovation, we continue to raise the bar on excellence and deliver greater value to our clients.
At Connor Group, our professionals are provided with resources and opportunities to help achieve their professional goals while maintaining a healthy and happy work life balance. From health insurance packages and wellness programs to our one-on-one coaching program and career development opportunities, we empower our professionals by investing in their growth, health, and happiness.
Visit the following link for information relating to Washington's Pay Transparency Act:
Visit the following link for information relating to California's Pay Transparency Act:
#LI-Remote #LI-Hybrid #LI-Onsite
"We know that difficult problems attract some of the brightest and most courageous people in the world."
Jeff Pickett
Connor Group Founder and Chair
Professionals who never shy away from complex problems. We hire the top 1% and let your talents soar.
Connor Group is hiring remote professionals for this position, with the obligation to work onsite at a client location when required. Additionally, professionals may utilize our offices across the U.S. if one is available in your area and your personal situation warrants it.
Are you an intellectually curious, deal-oriented professional who enjoys producing innovative solutions to complex business issues? Connor Group is seeking professionals who want to build off their existing accounting, operational, and industry experience. We execute finance projects that add value to our clients within their finance, accounting, and operation departments. From complex technical and operational accounting and financial reporting issues to finance software implementation and automation, joining Connor Group will help you exponentially to further develop your career and expand your experience base.
Connor Group is a specialized professional services firm of Big 4 alumni and top-tier industry executives. Our team of highly experienced professionals assists financial executives with their most complex business needs, including Accounting Advisory, Financial Operations, IPO, M&A, and Managed Services.
Responsibilities:
• Operational accounting and controllership
• Financial Statement Close Assistance
• External Audit Preparation
• Financial Statement Preparation/Review
• General Ledger Accounting
• Managed Outsourced Accounting
• Standard Costing & Inventory Accounting
Desired Skills & Experience:
• A Senior at this level will be someone with 2+ years' experience with the desire and ability to engage with a wide variety of clients and provide a variety of the services listed above.
• 2+ years Big Four or a similar top-tier accounting firm or similar high performance accounting experience
• Hard working, detail oriented and ability to work well in a team atmosphere
• Ability to take responsibility and account for his/her own work
• Professional and personable demeanor
• Proven solid verbal and written communication skills
• Ability to act and lead as the client contact
• Passion for helping clients with a strong interest in operational accounting
• Aptitude for operational accounting research and self-education, desire to learn and be an expert
• Proficient in the use of Microsoft Office Suite with strong Excel skills
• Bachelor's or master's degree in accounting or equivalent required
• Experience helping companies identify improvements in key operational areas and in assisting to implement those improvements
Connor Group is committed to celebrating the value of diversity in a globally connected business world. Our team culture is collaborative and encourages team members to take initiative. Our professionals are committed to excellence, growth, and integrity. By focusing on innovation, we continue to raise the bar on excellence and deliver greater value to our clients.
At Connor Group, our professionals are provided with resources and opportunities to help achieve their professional goals while maintaining a healthy and happy work life balance. From health insurance packages and wellness programs to our one-on-one coaching program and career development opportunities, we empower our professionals by investing in their growth, health, and happiness.
Visit the following link for information relating to Washington's Pay Transparency Act:
Visit the following link for information relating to California's Pay Transparency Act:
#LI-Remote #LI-Hybrid #LI-Onsite
"We know that difficult problems attract some of the brightest and most courageous people in the world."
Jeff Pickett
Connor Group Founder and Chair
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2
Managed Services Leader
30309 Midtown Atlanta, Georgia
Honeywell
Posted 1 day ago
Job Viewed
Job Description
The Managed Services Leader will oversee the strategic direction, growth, and operational excellence of our managed service offerings for access security software solutions. This role requires a leader skilled in team management, customer relationship building, process optimization, and strategic planning to ensure our clients experience outstanding service quality, reliability, and support.
**What are the challenges and how will you make an impact?**
You will be critical to the team's ability to meet the unique challenges of LenelS2's customers with your knowledge of a broad range of technologies. We are a growing team and we need you to join us and make an impact by delivering high quality software that meets our customers' requirements.
**KEY RESPONSIBILITES**
+ Develop and execute strategic plans for managed services, aligning business objectives with customer needs and market demands.
+ Lead and mentor a high-performing managed services team, providing guidance, support, and performance management.
+ Drive customer satisfaction by ensuring consistent, high-quality delivery of managed services.
+ Establish and maintain robust operational processes and SLAs, ensuring operational excellence and proactive issue resolution.
+ Collaborate closely with sales, product management, technical support, and engineering teams to ensure seamless integration of managed services with core product offerings.
+ Analyze service delivery metrics to optimize efficiency, service quality, and customer experience.
+ Manage budget, forecasting, resource allocation, and vendor relationships related to managed services.
+ Continuously innovate managed service offerings to ensure competitive advantage and value-added services for clients.
+ Service Sales Forecasting and Reporting: Monitors and reports on the status of Managed Services sales through status meetings and management of Professional Services Pipeline.
+ Responsible for Managed Service resource management; identifies all departments needs and make decisions that result in the future success of Advanced Services
+ Ensure Sales and VAR channel have appropriate service materials to successfully deliver at client engagements.
**MUST HAVES:**
+ Bachelor's degree in Business is preferred, Technology, or a related field. Advanced degree or relevant certifications preferred.
+ Minimum of 7 years of leadership experience in managed services, professional services, or operations within the security software industry.
+ Proven track record in managing and scaling managed services teams, ideally in access control or related security software.
+ Demonstrated experience in client relationship management and customer success.
+ Exceptional leadership, communication, and interpersonal skills.
+ Strong strategic planning, budgeting, and financial management capabilities.
+ Familiarity with access control technologies, security software, and cloud-based service delivery models.
+ Excellent analytical skills, with the ability to interpret service delivery data and drive performance improvements.
#Li- Hybrid
The annual base salary range for this position is $115,00-$140,000 Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
This position is incentive eligible.
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
**What are the challenges and how will you make an impact?**
You will be critical to the team's ability to meet the unique challenges of LenelS2's customers with your knowledge of a broad range of technologies. We are a growing team and we need you to join us and make an impact by delivering high quality software that meets our customers' requirements.
**KEY RESPONSIBILITES**
+ Develop and execute strategic plans for managed services, aligning business objectives with customer needs and market demands.
+ Lead and mentor a high-performing managed services team, providing guidance, support, and performance management.
+ Drive customer satisfaction by ensuring consistent, high-quality delivery of managed services.
+ Establish and maintain robust operational processes and SLAs, ensuring operational excellence and proactive issue resolution.
+ Collaborate closely with sales, product management, technical support, and engineering teams to ensure seamless integration of managed services with core product offerings.
+ Analyze service delivery metrics to optimize efficiency, service quality, and customer experience.
+ Manage budget, forecasting, resource allocation, and vendor relationships related to managed services.
+ Continuously innovate managed service offerings to ensure competitive advantage and value-added services for clients.
+ Service Sales Forecasting and Reporting: Monitors and reports on the status of Managed Services sales through status meetings and management of Professional Services Pipeline.
+ Responsible for Managed Service resource management; identifies all departments needs and make decisions that result in the future success of Advanced Services
+ Ensure Sales and VAR channel have appropriate service materials to successfully deliver at client engagements.
**MUST HAVES:**
+ Bachelor's degree in Business is preferred, Technology, or a related field. Advanced degree or relevant certifications preferred.
+ Minimum of 7 years of leadership experience in managed services, professional services, or operations within the security software industry.
+ Proven track record in managing and scaling managed services teams, ideally in access control or related security software.
+ Demonstrated experience in client relationship management and customer success.
+ Exceptional leadership, communication, and interpersonal skills.
+ Strong strategic planning, budgeting, and financial management capabilities.
+ Familiarity with access control technologies, security software, and cloud-based service delivery models.
+ Excellent analytical skills, with the ability to interpret service delivery data and drive performance improvements.
#Li- Hybrid
The annual base salary range for this position is $115,00-$140,000 Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
This position is incentive eligible.
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
View Now
3
Managed Services Leader
14534 Pittsford, New York
Honeywell
Posted 15 days ago
Job Viewed
Job Description
The Managed Services Leader will oversee the strategic direction, growth, and operational excellence of our managed service offerings for access security software solutions. This role requires a leader skilled in team management, customer relationship building, process optimization, and strategic planning to ensure our clients experience outstanding service quality, reliability, and support.
**What are the challenges and how will you make an impact?**
You will be critical to the team's ability to meet the unique challenges of LenelS2's customers with your knowledge of a broad range of technologies. We are a growing team and we need you to join us and make an impact by delivering high quality software that meets our customers' requirements.
**KEY RESPONSIBILITES**
+ Develop and execute strategic plans for managed services, aligning business objectives with customer needs and market demands.
+ Lead and mentor a high-performing managed services team, providing guidance, support, and performance management.
+ Drive customer satisfaction by ensuring consistent, high-quality delivery of managed services.
+ Establish and maintain robust operational processes and SLAs, ensuring operational excellence and proactive issue resolution.
+ Collaborate closely with sales, product management, technical support, and engineering teams to ensure seamless integration of managed services with core product offerings.
+ Analyze service delivery metrics to optimize efficiency, service quality, and customer experience.
+ Manage budget, forecasting, resource allocation, and vendor relationships related to managed services.
+ Continuously innovate managed service offerings to ensure competitive advantage and value-added services for clients.
+ Service Sales Forecasting and Reporting: Monitors and reports on the status of Managed Services sales through status meetings and management of Professional Services Pipeline.
+ Responsible for Managed Service resource management; identifies all departments needs and make decisions that result in the future success of Advanced Services
+ Ensure Sales and VAR channel have appropriate service materials to successfully deliver at client engagements.
**MUST HAVES:**
+ Bachelor's degree in Business is preferred, Technology, or a related field. Advanced degree or relevant certifications preferred.
+ Minimum of 7 years of leadership experience in managed services, professional services, or operations within the security software industry.
+ Proven track record in managing and scaling managed services teams, ideally in access control or related security software.
+ Demonstrated experience in client relationship management and customer success.
+ Exceptional leadership, communication, and interpersonal skills.
+ Strong strategic planning, budgeting, and financial management capabilities.
+ Familiarity with access control technologies, security software, and cloud-based service delivery models.
+ Excellent analytical skills, with the ability to interpret service delivery data and drive performance improvements.
#Li- Hybrid
The annual base salary range for this position is $115,00-$140,000 Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
This position is incentive eligible.
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
**What are the challenges and how will you make an impact?**
You will be critical to the team's ability to meet the unique challenges of LenelS2's customers with your knowledge of a broad range of technologies. We are a growing team and we need you to join us and make an impact by delivering high quality software that meets our customers' requirements.
**KEY RESPONSIBILITES**
+ Develop and execute strategic plans for managed services, aligning business objectives with customer needs and market demands.
+ Lead and mentor a high-performing managed services team, providing guidance, support, and performance management.
+ Drive customer satisfaction by ensuring consistent, high-quality delivery of managed services.
+ Establish and maintain robust operational processes and SLAs, ensuring operational excellence and proactive issue resolution.
+ Collaborate closely with sales, product management, technical support, and engineering teams to ensure seamless integration of managed services with core product offerings.
+ Analyze service delivery metrics to optimize efficiency, service quality, and customer experience.
+ Manage budget, forecasting, resource allocation, and vendor relationships related to managed services.
+ Continuously innovate managed service offerings to ensure competitive advantage and value-added services for clients.
+ Service Sales Forecasting and Reporting: Monitors and reports on the status of Managed Services sales through status meetings and management of Professional Services Pipeline.
+ Responsible for Managed Service resource management; identifies all departments needs and make decisions that result in the future success of Advanced Services
+ Ensure Sales and VAR channel have appropriate service materials to successfully deliver at client engagements.
**MUST HAVES:**
+ Bachelor's degree in Business is preferred, Technology, or a related field. Advanced degree or relevant certifications preferred.
+ Minimum of 7 years of leadership experience in managed services, professional services, or operations within the security software industry.
+ Proven track record in managing and scaling managed services teams, ideally in access control or related security software.
+ Demonstrated experience in client relationship management and customer success.
+ Exceptional leadership, communication, and interpersonal skills.
+ Strong strategic planning, budgeting, and financial management capabilities.
+ Familiarity with access control technologies, security software, and cloud-based service delivery models.
+ Excellent analytical skills, with the ability to interpret service delivery data and drive performance improvements.
#Li- Hybrid
The annual base salary range for this position is $115,00-$140,000 Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
This position is incentive eligible.
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
View Now
4
Managed Services Specialist - Tech
08818 Edison, New Jersey
Wakefern Food Corp.
Posted today
Job Viewed
Job Description
Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, Fairway Market®, and Gourmet Garage® banners.
Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best-in-class procurement practices.
Summary
The Project Analyst, Technology – Strategic Consulting Partnerships (SCP) coordinates consulting services, both onshore and offshore, across the tech division. This person is part of the team responsible for the development and implementation of the tech consulting strategy, contract negotiations, and consulting partner relationship management.
This role will be a key member of the Strategic Consulting Partner taskforce, responsible for managing the daily relationships with strategic IT service providers to ensure optimal performance and value delivery. This role involves supporting multiple projects, supporting contract lifecycle management, and facilitating Monthly Service Reviews.
The ability to navigate complex service agreements, track contractual obligations, and facilitate Monthly Service Reviews makes this role a key contributor to service excellence. This person will work with leads of other business units within Wakefern that are also seeking consulting partnerships and/or outsourcing initiatives.
Essential Functions
- Manage day-to-day relationships with strategic IT service providers, ensuring service delivery meets agreed SLAs/KPIs.
- Support supplier selection, onboarding, and contract lifecycle management.
- Coordinate cross-functional consulting initiatives ensuring successful delivery of key projects.
- Track renewals and contractual delivery obligations.
- Develop status reports of projects, making sure work is accomplished within proposed schedules and budgets.
- Facilitate Monthly Service Reviews (MSRs) with project teams.
- Identify service improvement areas and drive corrective action plans.
- Develop feedback / consultant evaluations and work with partner to address or reassign.
- Assist in project management activities such as development of project brief/charter, SOW refinement, and MSA
- Escalate issues and negotiate resolutions with suppliers when needed.
- Escalate key risks and issues to SCP leadership.
- Establish and maintain appropriate working relationships with other staff members, operating personnel, and vendor representatives to carry out this function.
Qualifications
- Bachelor’s degree in IT, Business, or related field.
- 8- 10 years of IT supplier relationship management experience.
- Experience managing IT contracts and SLAs,
- Understanding of IT services, cloud, SaaS, and retail technology landscape.
- Excellent communication and relationship-building skills.
- Problem-solving and conflict resolution ability.
- Analytical and financial acumen (budget tracking).
- Ability to work independently in a lean organization.
- Experience working with global delivery models and in a multi partner ecosystem.
- Excellent skills across Microsoft productivity suite and collaboration tools.
- Willingness works flexible hours.
Working Conditions & Physical Demands
- This position requires in person office presence 4x per week
Associate Competencies
- Communicate Effectively
- Drive for Results
- Embrace Change
- Develop You
- Building Relationships
- Stay Competitive
Company Perks
- Vibrant Food Centric Culture
- Comprehensive medical, dental and vision package
- Competitive Salary and Paid Time Off
- Fitness Reimbursement and Well-Being Program
- Corporate Training and Development University
- Collaborative team environment
- Paid Parental Leave
- 401K
- Matching Gifts and Community Volunteer Involvement
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5
Managed Services Network Engineer
60564 Naperville, Illinois
ZipRecruiter
Posted 3 days ago
Job Viewed
Job Description
Job DescriptionJob Description
Managed Services Engineer (Network Focus) - Hybrid Remote
We are an IT Services and Consulting firm headquartered in Illinois, with multiple offices across the Central and Eastern U.S. time zones. Our team delivers end-to-end technology solutions for mid-market and enterprise clients, specializing in Managed Services, Professional Services, and IT Consulting. From network security to cloud infrastructure, we help organizations design, implement, and support the technologies that keep their businesses running smoothly.
About the Role
We are seeking an experienced Managed Services Engineer (Network Focus) to join our growing team who can take ownership of supporting and optimizing client network environments. In this role, you’ll serve as a trusted technical resource, working directly with customers to troubleshoot issues, stabilize performance, and implement improvements across firewalls, routing/switching, wireless, and VPN technologies.
You’ll manage a steady flow of support requests, respond to monitoring alerts, and step in to design or configure solutions that keep our clients’ networks secure and reliable. This position is well suited for someone who enjoys solving complex problems, thrives in a client-facing environment, and wants exposure to a wide range of technologies.
What You’ll Do
- Act as a key point of contact for clients, helping resolve network challenges and keeping their environments stable and secure.
- Troubleshoot issues across firewalls, routing, switching, wireless, and VPN technologies, delivering timely resolutions.
- Monitor systems and respond to alerts, ensuring network health and uptime.
- Implement network changes, upgrades, and configurations to improve performance and security.
- Provide remote support, with occasional on-site visits when deeper engagement is needed.
- Document solutions, configurations, and processes to strengthen team knowledge and client confidence.
- Participate in occasional on-call rotating schedule.
- Collaborate with teammates in knowledge-sharing sessions, technical discussions, and project initiatives.
What You’ll Bring
- 5+ years of hands on network engineering experience in design, configuration, and/or support.
- Strong network troubleshooting skills with the ability to resolve complex issues across multiple technologies.
- Expertise with Fortinet firewalls (required) ; Palo Alto experience strongly .
- Strong Routing and switching skills
- Experienced with VPN technologies
- Wireless infrastructure deployment and troubleshooting.
- Security and firewall configuration/management expertise.
- Experience with network virtualization a plus.
- Exposure to additional platforms such as Cisco, Juniper, and/or Aruba is beneficial.
- Relevant certifications (Fortinet NSE, Palo Alto PCNSE, CCNP, etc.) are a plus.
What We’re Looking For
- A problem-solver who thrives on troubleshooting complex technical challenges.
- Someone who values clear communication and can confidently interact with clients and team members.
- A self-starter who can manage multiple tasks without losing focus on quality and detail.
- A team contributor who is open to collaboration, knowledge sharing, and continuous learning.
- An engineer who enjoys working across diverse environments and adapting to new technologies.
Benefits & Perks
- Competitive compensation based on experience.
- Full benefits package: Medical, Dental, and Vision Insurance.
- Flexible scheduling and hybrid remote options.
- 401(k) plan with employer match.
- 4 weeks PTO plus 9 paid holidays.
- Employer paid life insurance.
- Opportunities for growth and professional development.
Why Join Us?
This is a chance to be part of a growing IT Services and Consulting firm where you’ll work on diverse environments, partner with top technology vendors, and have the opportunity to broaden your skill set. You’ll gain exposure to multiple industries, work with cutting-edge technologies, and play an active role in shaping client success.
*If you are ready to take the next step in your career, you are encouraged to apply today. You may also send your resume directly to
To view additional roles we are recruiting for, please visit:
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About the latest Managed services Jobs in United States !
6
Managed Services Engineer (Remote)
75215 Park Cities, Texas
SelekIT
Posted 10 days ago
Job Viewed
Job Description
About the job Managed Services Engineer (Remote)
Employment Type: 1099 Contractor
Location: Remote (US based -- flexible hours)
Overview:
A growing IT services firm is seeking a dependable and experienced MSP Engineer to implement and support managed IT and cybersecurity solutions for B2B clients. This is a remote, project-based 1099 contractor role with the potential for ongoing retainer work as the client base expands. The ideal candidate is a self-starter who excels in a fast-paced, growth-focused environment and values clear communication, strong documentation, and client satisfaction.
Key Responsibilities:
- Lead onboarding and technical implementation for new clients, including:
- Google Workspace setup/configuration (MFA, security, admin controls)
- Third-party backup solutions (e.g., Backupify, Afi.ai)
- Endpoint detection & response (Guardz, Cynet, or similar platforms)
- Ticketing/PSA (HaloPSA) setup and workflow integration
- Ongoing patch management, vulnerability scanning, and reporting
- Provide Tier 2/3 support and incident response as needed (remote)
- Document all technical processes, configurations, and client environments
- Collaborate with sales/BDM and customer support to ensure seamless onboarding and high client satisfaction
- Maintain up-to-date knowledge of cybersecurity best practices and compliance requirements
The clients managed services portfolio spans:
- Managed Detection & Response (MDR/XDR) with 24/7 monitoring, EDR, and rapid incident response (Guardz, Cynet)
- Ransomware & phishing protection, including user awareness training
- Multi-factor authentication (MFA) enforcement for secure access
- Automated cloud SaaS backup and recovery (Google Workspace, Microsoft 365, key business apps)
- ITSM & ticketing (HaloPSA) for streamlined support
- Network security & asset monitoring for all endpoints and networks
- Remote support for clients, wherever theyre located
- Regulatory compliance automation (HIPAA, PCI, SOC 2, cyber insurance)
- Vulnerability management & patch automation (AI-driven)
- Business enablement, including custom app/software development and hardware procurement/leasing
- Google Workspace (Business/Enterprise)
- Guardz or Cynet (EDR/SOC platforms)
- Backupify, Afi.ai, or equivalent SaaS backup solutions
- HaloPSA (ticketing, documentation)
- NinjaOne or similar RMM (optional/plus)
- Security awareness training platforms (Guardz, KnowBe4)
- Remote support tools (TeamViewer, AnyDesk, etc.)
- Complete client onboarding projects within defined timelines (typically 12 weeks per client)
- Ensure all security controls and compliance requirements are implemented per DIS standards
- Maintain clear, proactive communication with clients and internal team
- Participate in regular check-ins and provide status updates on projects
- Maintain documentation for all assigned clients in HaloPSA or designated system
- Respond to support tickets or incidents within agreed SLAs (generally 2448 hours)
- 3+ years experience in MSP, IT systems engineering, or cybersecurity roles
- Strong hands-on experience with Google Workspace admin, EDR, and SaaS backup
- Familiarity with PSA/ticketing systems (HaloPSA, ConnectWise, Autotask, etc.)
- Excellent documentation and client communication skills
- Self-starter, able to work independently and remotely
- Relevant certifications (Google Workspace Admin, CompTIA Security+, etc.) preferred but not required
- Project-based onboarding fee
- Monthly retainer for ongoing support (scales with client/user count)
- Opportunity to grow with the company as our MSP business expands
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7
Managed Services - Workday Director
60018 Des Plaines, Illinois
PwC
Posted 1 day ago
Job Viewed
Job Description
**Specialty/Competency:** Managed Services
**Industry/Sector:** Not Applicable
**Time Type:** Full time
**Travel Requirements:** Up to 80%
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As a Workday consulting generalist at PwC, you will focus on providing a broad range of consulting services across various Workday applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Workday applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Lead in line with our values and brand.
+ Develop new ideas, solutions, and structures; drive thought leadership.
+ Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
+ Balance long-term, short-term, detail-oriented, and big picture thinking.
+ Make strategic choices and drive change by addressing system-level enablers.
+ Promote technological advances, creating an environment where people and technology thrive together.
+ Identify gaps in the market and convert opportunities to success for the Firm.
+ Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Managed Services - Workday - Application Evolution Services team you support, maintain, manage, and evolve Workday applications that support Finance, Human Resources, and IT business functions. As a Director, you set the strategic direction and lead business development efforts, making impactful decisions and overseeing multiple projects while maintaining executive-level client relations. You also build and manage client delivery teams, develop Application Managed Services or Evolution Services, and mentor a global talent delivery team.
Responsibilities
- Define strategic direction for Workday applications
- Lead business development and client engagement
- Oversee multiple projects and confirm client satisfaction
- Build and manage client delivery teams
- Develop and evolve Application Managed Services
- Mentor and guide a global talent delivery team
- Make impactful decisions to drive growth
- Foster a culture of quality and integrity
What You Must Have
- Bachelor's Degree
- 8 years of experience
What Sets You Apart
- Experience developing Application Managed Services or Evolution Services
- Understanding and solving business and technology challenges
- Leading mid to large sales pursuits
- Growing, developing and mentoring a global talent delivery team
- Understanding Workday application market trends
- Conducting industry, market, competitive and chain analysis
- Developing business cases and understanding underlying ROI
- Conducting customer segmentations and developing associated segment strategies
- Developing customer centric operating models
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:
**Industry/Sector:** Not Applicable
**Time Type:** Full time
**Travel Requirements:** Up to 80%
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As a Workday consulting generalist at PwC, you will focus on providing a broad range of consulting services across various Workday applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Workday applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Lead in line with our values and brand.
+ Develop new ideas, solutions, and structures; drive thought leadership.
+ Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
+ Balance long-term, short-term, detail-oriented, and big picture thinking.
+ Make strategic choices and drive change by addressing system-level enablers.
+ Promote technological advances, creating an environment where people and technology thrive together.
+ Identify gaps in the market and convert opportunities to success for the Firm.
+ Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Managed Services - Workday - Application Evolution Services team you support, maintain, manage, and evolve Workday applications that support Finance, Human Resources, and IT business functions. As a Director, you set the strategic direction and lead business development efforts, making impactful decisions and overseeing multiple projects while maintaining executive-level client relations. You also build and manage client delivery teams, develop Application Managed Services or Evolution Services, and mentor a global talent delivery team.
Responsibilities
- Define strategic direction for Workday applications
- Lead business development and client engagement
- Oversee multiple projects and confirm client satisfaction
- Build and manage client delivery teams
- Develop and evolve Application Managed Services
- Mentor and guide a global talent delivery team
- Make impactful decisions to drive growth
- Foster a culture of quality and integrity
What You Must Have
- Bachelor's Degree
- 8 years of experience
What Sets You Apart
- Experience developing Application Managed Services or Evolution Services
- Understanding and solving business and technology challenges
- Leading mid to large sales pursuits
- Growing, developing and mentoring a global talent delivery team
- Understanding Workday application market trends
- Conducting industry, market, competitive and chain analysis
- Developing business cases and understanding underlying ROI
- Conducting customer segmentations and developing associated segment strategies
- Developing customer centric operating models
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:
View Now
8
Managed Services - Workday Director
60684 Chicago, Illinois
PwC
Posted 1 day ago
Job Viewed
Job Description
**Specialty/Competency:** Managed Services
**Industry/Sector:** Not Applicable
**Time Type:** Full time
**Travel Requirements:** Up to 80%
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As a Workday consulting generalist at PwC, you will focus on providing a broad range of consulting services across various Workday applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Workday applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Lead in line with our values and brand.
+ Develop new ideas, solutions, and structures; drive thought leadership.
+ Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
+ Balance long-term, short-term, detail-oriented, and big picture thinking.
+ Make strategic choices and drive change by addressing system-level enablers.
+ Promote technological advances, creating an environment where people and technology thrive together.
+ Identify gaps in the market and convert opportunities to success for the Firm.
+ Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Managed Services - Workday - Application Evolution Services team you support, maintain, manage, and evolve Workday applications that support Finance, Human Resources, and IT business functions. As a Director, you set the strategic direction and lead business development efforts, making impactful decisions and overseeing multiple projects while maintaining executive-level client relations. You also build and manage client delivery teams, develop Application Managed Services or Evolution Services, and mentor a global talent delivery team.
Responsibilities
- Define strategic direction for Workday applications
- Lead business development and client engagement
- Oversee multiple projects and confirm client satisfaction
- Build and manage client delivery teams
- Develop and evolve Application Managed Services
- Mentor and guide a global talent delivery team
- Make impactful decisions to drive growth
- Foster a culture of quality and integrity
What You Must Have
- Bachelor's Degree
- 8 years of experience
What Sets You Apart
- Experience developing Application Managed Services or Evolution Services
- Understanding and solving business and technology challenges
- Leading mid to large sales pursuits
- Growing, developing and mentoring a global talent delivery team
- Understanding Workday application market trends
- Conducting industry, market, competitive and chain analysis
- Developing business cases and understanding underlying ROI
- Conducting customer segmentations and developing associated segment strategies
- Developing customer centric operating models
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:
**Industry/Sector:** Not Applicable
**Time Type:** Full time
**Travel Requirements:** Up to 80%
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As a Workday consulting generalist at PwC, you will focus on providing a broad range of consulting services across various Workday applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Workday applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Lead in line with our values and brand.
+ Develop new ideas, solutions, and structures; drive thought leadership.
+ Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
+ Balance long-term, short-term, detail-oriented, and big picture thinking.
+ Make strategic choices and drive change by addressing system-level enablers.
+ Promote technological advances, creating an environment where people and technology thrive together.
+ Identify gaps in the market and convert opportunities to success for the Firm.
+ Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Managed Services - Workday - Application Evolution Services team you support, maintain, manage, and evolve Workday applications that support Finance, Human Resources, and IT business functions. As a Director, you set the strategic direction and lead business development efforts, making impactful decisions and overseeing multiple projects while maintaining executive-level client relations. You also build and manage client delivery teams, develop Application Managed Services or Evolution Services, and mentor a global talent delivery team.
Responsibilities
- Define strategic direction for Workday applications
- Lead business development and client engagement
- Oversee multiple projects and confirm client satisfaction
- Build and manage client delivery teams
- Develop and evolve Application Managed Services
- Mentor and guide a global talent delivery team
- Make impactful decisions to drive growth
- Foster a culture of quality and integrity
What You Must Have
- Bachelor's Degree
- 8 years of experience
What Sets You Apart
- Experience developing Application Managed Services or Evolution Services
- Understanding and solving business and technology challenges
- Leading mid to large sales pursuits
- Growing, developing and mentoring a global talent delivery team
- Understanding Workday application market trends
- Conducting industry, market, competitive and chain analysis
- Developing business cases and understanding underlying ROI
- Conducting customer segmentations and developing associated segment strategies
- Developing customer centric operating models
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:
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