477 Management Positions jobs in Friendswood

Back Business Coordinator - Business Asset Management # Houston, Texas, United States Apply Apply for this job now! Apply Job Description

Primary Purpose
Work closely with project managers and cross-functional teams to coordinate project activities, manage documentation, compile and produce written reports, and track compliance progress, and serve as the primary administrative point of contact for internal and external project-related inquiries, which includes scheduling meetings and workshops, distributing agendas and materials, and handling event planning and logistics while maintaining the highest level of professionalism. Additionally, this role will assist with onboarding new project team members by coordinating access, equipment, and introductory documentation. This role requires strong organizational skills, proficiency with project management tools, and the ability to thrive in a fast-paced environment. The role will be expected to proactively troubleshoot issues and identify more efficient ways to execute day-to-day department activities, coordinating with other departments as required.

Duties and Responsibilities

• Administrative Project Support
  
  • Manage and maintain project documentation, including records in accordance with Company records policies, status reports, and change requests, ensuring version control and accessibility.
  • Collaborate with other departments to gather information and prepare responses to data requests.
  • Gathers requirements by attending planning/briefing meetings and liaising with subject matter experts to record detailed meeting minutes, track action items, and ensure timely follow-up from responsible parties.
  • Support the department with tracking agreement compliance deadlines and monitoring deliverables.
  • Manage shared team inboxes and efficiently organize incoming requests and communications.
  
  
• Coordination and Communication
  • Coordinate and schedule project-related meetings, workshops, events, and review sessions, including preparing agendas and distributing meeting materials.
  • Assist in onboarding new project team members by coordinating access, necessary equipment, and introductory documentation.
  • Assist with team leaderships' schedules, travel arrangements, expense reporting and proper submittal of expense reports.
  • Coordinate the scheduling of shared project resources (e.g., equipment, conference rooms and training facilities).'
  • Maintains strong relationships and close coordination with the leadership team's executive assistants and other department coordinators to quickly resolve changes in scheduling.
  
  
• Process Improvement
  • Prepare reports and presentation templates and provide formatting and proofreading of executive level project materials.
  • Help standardize templates and procedures for project reporting and documentation across the business.
  • Assist with processing/reviewing project-related purchase requisitions and invoices.
  
  
  
  
• Provide back-up support for the Executive Assistant and other administrative staff as needed.
• Other duties as assigned.

Qualifications

Required Qualifications

• Associate's Degree Business Administration or related discipline, or a combination of related education, training and/or experience.
• 1-3 years related experiences
• Strong analytical and problem-solving abilities.
• Excellent organizational and time management skills.
• Experienced with various technology applications; such as Microsoft Office Suite, Adobe, SharePoint, ClickUp, MAX, SAP, etc.
• Ability to multi-task and prioritize assignments.
• Solid team player and able to work independently.
• Effective and professional communication skills, both written and verbal.

Preferred Qualifications

• 5 years oil/gas experience

Work Schedule OFFICE: Work onsite at a company facility due to the nature of the duties and responsibilities of the position. Area of Interest Administrative Services Full Time/Part Time Full-time Total Rewards Philosophy

Note: The Company strives to ensure that employees are paid equitably and competitively. Starting salaries may vary based on factors such as relevant experience, qualifications, and education.

Sempra Infrastructure offers a competitive total rewards package that goes beyond base salary. This position is eligible for an annual performance-based incentive (bonus) as well as merit-based recognition. Company benefits include health and welfare (medical, dental, vision), employer contributions to retirement benefits, life insurance, paid time off, as well as other company offerings.

Location Houston Center of Excellence-TXHS Job Details Pay Range Pay Range The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay.
The actual pay rate will depend on the person's qualifications and experience. $28.37 - $42.55 / hour Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

Job Details

Job Location
Holliday - Holliday, TX

Description

Oversees entire restaurant operations, including financial performance, product production, inventory, personnel, sales, and marketing for the restaurant. Ensures restaurant is operated within operational guidelines established by owner and franchisor. Essential job functions include, but are not limited to:

• Oversees and manages all areas of restaurant and makes final decisions on matters of importance.
• Ensures that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant.
• Responsible for the development and achievement of the restaurant's game plan by working with their DM and or GM.
• Ensures guest service in all areas meets company standards.
• Responds to customer complaints, taking prompt and appropriate action to resolve problems and to ensure customer satisfaction is maintained.
• Works with local chamber and schools to increase restaurant sales.
• Staffs, trains and develops assistant managers and hourly employees through orientations, ongoing feedback, the establishment of performance expectations and by conducting performance reviews.
• Responsible for effective management schedules and ensures that restaurant is properly staffed for all day parts and sales volumes.
• Manages restaurant P & L to optimize manageable profit, controls COGS, Labor, and Controllables (semi-fixed expenses).
• Performs other duties and responsibilities as requested by DM.

Additional Responsibilities :

• Manages the entire operation of the restaurant through the development and growth of staff, sales and profitability to meet goals established in location's game plan.
• Ensures the restaurant is in accordance with established company standards, policies and procedures.
• Assists in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service and cleanliness.
• Maintains a positive working relationship with all restaurant team members to foster and promote a cooperative and pleasant working climate which will be conducive to maximize employee morale, productivity and efficiency.

Additional Info

• Three to five years of restaurant management experience preferred, QSR experience strongly preferred.
• High School diploma or equivalent required.
• Proven track record in management of COGS and labor.
• Must have excellent customer service and employee relations skills.
• Must be detail oriented with the capability to oversee all aspects of the business and multiple areas simultaneously in a fast-paced environment.
• Must be able to perform under pressure in a high volume restaurant, including moving and responding quickly for long periods of time.
• Must be able to work in and out of different temperature ranges.
• Must be able to stand for long periods of time.
• Must be able to lift up to 50 pounds.
• Must have excellent customer service skills and exhibit good manners, proper personal hygiene, positive attitude and promptness.

• Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness.

**Requisition Number:**
**Job Description**
Cintas is offering an exciting Management Trainee program designed to kickstart your professional career. We are seeking a motivated and dynamic Management Trainee to join this well-structured program, where you'll gain in-depth knowledge of our business through hands-on rotations in various departments. This position is designed for individuals looking to develop their leadership skills and gain hands-on experience in various aspects of our business operations. The Management Trainee will work closely with experienced managers to learn about Outside Sales, Production/Warehouse Management, Office Management, Service Management and ultimately prepare you for career advancement opportunities within the company.
Key Responsibilities Include:
+ Rotate through departments immersing in the business from a leadership viewpoint.
+ Engage in outside sales activities to promote products and services while building customer relationships.
+ Provide exceptional customer service by addressing inquiries and resolving issues promptly.
+ Analyze sales data and assist in making informed business decisions.
+ Collaborate with key leaders on various projects related to sales management and operational efficiency.
+ Professional Development with access to Executive Leadership Seminars/Divisional Summits.
**Skills/Qualifications**
Required
+ Must have, or will obtain, a Bachelor's degree within six months
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
+ Have an active driver's license
+ Be at least 21 years of age
+ Obtain a DOT medical certification
+ Provide documentation regarding their previous employment
Preferred
+ Co-op or internship experience in a Customer Service, Sales, Production or Administrative role
+ A business or otherwise related academic major
+ A leadership/management role on campus or related extracurricular activities
Willingness to relocate regionally during, or at the end of, the program
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** Service
**Organization:** Rental
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift

**Requisition Number:**
**Job Description**
Cintas is offering an exciting Management Trainee program designed to kickstart your professional career. We are seeking a motivated and dynamic Management Trainee to join this well-structured program, where you'll gain in-depth knowledge of our business through hands-on rotations in various departments. This position is designed for individuals looking to develop their leadership skills and gain hands-on experience in various aspects of our business operations. The Management Trainee will work closely with experienced managers to learn about Outside Sales, Production/Warehouse Management, Office Management, Service Management and ultimately prepare you for career advancement opportunities within the company.
Key Responsibilities Include:
+ Rotate through departments immersing in the business from a leadership viewpoint.
+ Engage in outside sales activities to promote products and services while building customer relationships.
+ Provide exceptional customer service by addressing inquiries and resolving issues promptly.
+ Analyze sales data and assist in making informed business decisions.
+ Collaborate with key leaders on various projects related to sales management and operational efficiency.
+ Professional Development with access to Executive Leadership Seminars/Divisional Summits.
**Skills/Qualifications**
Required
+ Must have, or will obtain, a Bachelor's degree within six months
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
+ Have an active driver's license
+ Be at least 21 years of age
+ Obtain a DOT medical certification
+ Provide documentation regarding their previous employment
Preferred
+ Co-op or internship experience in a Customer Service, Sales, Production or Administrative role
+ A business or otherwise related academic major
+ A leadership/management role on campus or related extracurricular activities
Willingness to relocate regionally during, or at the end of, the program
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** Service
**Organization:** Rental
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift

**Requisition Number:**
**Job Description**
Cintas is offering an exciting Management Trainee program designed to kickstart your professional career. We are seeking a motivated and dynamic Management Trainee to join this well-structured program, where you'll gain in-depth knowledge of our business through hands-on rotations in various departments. This position is designed for individuals looking to develop their leadership skills and gain hands-on experience in various aspects of our business operations. The Management Trainee will work closely with experienced managers to learn about Outside Sales, Production/Warehouse Management, Office Management, Service Management and ultimately prepare you for career advancement opportunities within the company.
Key Responsibilities Include:
+ Rotate through departments immersing in the business from a leadership viewpoint.
+ Engage in outside sales activities to promote products and services while building customer relationships.
+ Provide exceptional customer service by addressing inquiries and resolving issues promptly.
+ Analyze sales data and assist in making informed business decisions.
+ Collaborate with key leaders on various projects related to sales management and operational efficiency.
+ Professional Development with access to Executive Leadership Seminars/Divisional Summits.
**Skills/Qualifications**
Required
+ Must have, or will obtain, a Bachelor's degree within six months
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
+ Have an active driver's license
+ Be at least 21 years of age
+ Obtain a DOT medical certification
+ Provide documentation regarding their previous employment
Preferred
+ Co-op or internship experience in a Customer Service, Sales, Production or Administrative role
+ A business or otherwise related academic major
+ A leadership/management role on campus or related extracurricular activities
Willingness to relocate regionally during, or at the end of, the program
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** Service
**Organization:** Rental
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift

**Job Description**
**Job Summary**
Responsible for accurate and timely maintenance of critical provider information on all claims and provider databases. Maintains critical provider information on all claims and provider databases. Synchronizes data among multiple claims systems and application of business rules as they apply to each database. Validate data to be housed on provider databases and ensure adherence to business and system requirements of customers as it pertains to contracting, network management and credentialing.
**Knowledge/Skills/Abilities**
- Strategically plans, leads, and manages the overall Provider Information process functions.
- Directs the development, implementation and maintenance of provider data in the claims payment system.
- Supports critical business strategies by providing systematic solutions and or recommendations on business processes.
- Organizational expert in responding to legislative and regulatory developments and audits as it relates to provider information. Supports others in facing out to regulators in developing and implementing appropriate Corrective Action Plans for submission of provider network files, etc.
- Engages with IT and other departments to implement changes to business processes and systems for Corporate Operations PMO.
**Job Qualifications**
**Required Education**
Graduate Degree or equivalent combination of education and experience
**Required Experience**
7-9 years
**Preferred Education**
Graduate Degree or equivalent combination of education and experience
**Preferred Experience**
10+ years
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
#PJCorp
#LI-AC1
Pay Range: $97,299 - $227,679 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Job Title: Service Management Consultant - ServiceNow Business Analyst

Location: Chicago, IL; Houston, TX; Dallas, TX; NY, NY; New Jersey near NY City area; Atlanta, GA

Travel: 25%

Job Description:

The ServiceNow Business Analyst (BA) plays a critical role in bridging business needs with technical capabilities on the ServiceNow platform. This client-facing role involves gathering requirements, facilitating workshops, translating business logic into technical specifications, and supporting the implementation of ServiceNow solutions.

Key Responsibilities :

Requirements Gathering & Analysis Lead workshops to collect and document business and technical requirements .

Translate complex technical specifications into business logic and vice versa.

Collaborate with stakeholders to evaluate ServiceNow capabilities and enhancements.

Documentation & Communication Create user stories, process guides, end-user documentation, and playbooks.

Document enhancement requests and technical specifications.

Maintain clear communication with stakeholders regarding status updates and feasibility assessments.

Platform Expertise & Collaboration Maintain deep knowledge of ServiceNow modules including IT Workflows, CRM Workflows, HRSD, Security & Risk, AI, etc. Partner with ServiceNow developers and provisioning analysts to ensure alignment of business and technical objectives.

Support UAT sessions and training for various client personas.

Agile & Delivery Support Write user stories to be configured by technical developers.

Work within Agile frameworks to support sprint planning and execution.

Proactively identify risks, issues, and blockers and communicate through appropriate channels.

Ensure deliverables are complete, consistent, and aligned with customer expectations.

Required Qualifications:

Bachelor’s degree in Computer Science, Information Systems, or related field.

3 years of experience as a Business Analyst or Product Specialist in ServiceNow environments.

ITIL Foundation Certification (v4). Strong oral and written communication skills.

Proficiency in Agile lifecycle and tools like ServiceNow Docs and NowCreate.

Preferred Qualifications:

Experience with multiple ServiceNow applications (e.g., ITSM, HRSD, CSM, GRC).

Familiarity with Common Services Data Model and Strategic Portfolio Management.

Ability to work independently and manage multiple priorities.

Key Competencies

Business process reengineering Technical and functional documentation Stakeholder engagement Agile delivery and sprint planning ServiceNow platform knowledge Workshop facilitation and training

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work

• Healthcare including dental, vision, mental health, and well-being programs

• Financial well-being programs such as 401(k) and Employee Share Ownership Plan

• Paid time off and paid holidays

• Paid parental leave

• Family building benefits like adoption assistance, surrogacy, and cryopreservation

• Social well-being benefits like subsidized back-up child/elder care and tutoring

• Mentoring, coaching and learning programs

• Employee Resource Groups

• Disaster Relief

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to

engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Get the future you want |

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Job: Infrastructure

Organization: CIS US P&C

Title: Service Management Consultant - ServiceNow Business Analyst

Location: IL-Chicago

Requisition ID:

Other Locations: US-NJ-Bridgewater, US-GA-Atlanta, US-TX-Houston, US-NY-New York, US-TX-Dallas

**Job Title:** Service Management Consultant - ServiceNow Business Analyst
**Location:** **Chicago, IL; Houston, TX; Dallas, TX; NY, NY; New Jersey near NY City area; Atlanta, GA**
**Travel:** 25%
**Job Description:**
The ServiceNow Business Analyst (BA) plays a critical role in bridging business needs with technical capabilities on the ServiceNow platform. This client-facing role involves gathering requirements, facilitating workshops, translating business logic into technical specifications, and supporting the implementation of ServiceNow solutions.
**Key Responsibilities :**
Requirements Gathering & Analysis Lead workshops to collect and document business and technical requirements .
Translate complex technical specifications into business logic and vice versa.
Collaborate with stakeholders to evaluate ServiceNow capabilities and enhancements.
Documentation & Communication Create user stories, process guides, end-user documentation, and playbooks.
Document enhancement requests and technical specifications.
Maintain clear communication with stakeholders regarding status updates and feasibility assessments.
Platform Expertise & Collaboration Maintain deep knowledge of ServiceNow modules including IT Workflows, CRM Workflows, HRSD, Security & Risk, AI, etc. Partner with ServiceNow developers and provisioning analysts to ensure alignment of business and technical objectives.
Support UAT sessions and training for various client personas.
Agile & Delivery Support Write user stories to be configured by technical developers.
Work within Agile frameworks to support sprint planning and execution.
Proactively identify risks, issues, and blockers and communicate through appropriate channels.
Ensure deliverables are complete, consistent, and aligned with customer expectations.
**Required Qualifications:**
Bachelor's degree in Computer Science, Information Systems, or related field.
3 years of experience as a Business Analyst or Product Specialist in ServiceNow environments.
ITIL Foundation Certification (v4). Strong oral and written communication skills.
Proficiency in Agile lifecycle and tools like ServiceNow Docs and NowCreate.
**Preferred Qualifications:**
Experience with multiple ServiceNow applications (e.g., ITSM, HRSD, CSM, GRC).
Familiarity with Common Services Data Model and Strategic Portfolio Management.
Ability to work independently and manage multiple priorities.
Key Competencies
Business process reengineering Technical and functional documentation Stakeholder engagement Agile delivery and sprint planning ServiceNow platform knowledge Workshop facilitation and training
**Life at Capgemini**
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
+ Flexible work
+ Healthcare including dental, vision, mental health, and well-being programs
+ Financial well-being programs such as 401(k) and Employee Share Ownership Plan
+ Paid time off and paid holidays
+ Paid parental leave
+ Family building benefits like adoption assistance, surrogacy, and cryopreservation
+ Social well-being benefits like subsidized back-up child/elder care and tutoring
+ Mentoring, coaching and learning programs
+ Employee Resource Groups
+ Disaster Relief
**About Capgemini**
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to
engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of 22.1 billion.
Get the future you want | is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
**Job:** _Infrastructure_
**Organization:** _CIS US P&C_
**Title:** _Service Management Consultant - ServiceNow Business Analyst_
**Location:** _IL-Chicago_
**Requisition ID:** _ _
**Other Locations:** _US-NJ-Bridgewater, US-GA-Atlanta, US-TX-Houston, US-NY-New York, US-TX-Dallas_

**Job Title:** Service Management Consultant - ServiceNow Business Analyst
**Location: Chicago, IL; Atlanta, GA; NY, NY; Dallas, TX; Houston, TX; Bridgewater, NJ**
**Travel:** 25%
**Job Description:**
The ServiceNow Business Analyst (BA) plays a critical role in bridging business needs with technical capabilities on the ServiceNow platform. This client-facing role involves gathering requirements, facilitating workshops, translating business logic into technical specifications, and supporting the implementation of ServiceNow solutions.
**Key Responsibilities :**
Requirements Gathering & Analysis Lead workshops to collect and document business and technical requirements .
Translate complex technical specifications into business logic and vice versa.
Collaborate with stakeholders to evaluate ServiceNow capabilities and enhancements.
Documentation & Communication Create user stories, process guides, end-user documentation, and playbooks.
Document enhancement requests and technical specifications.
Maintain clear communication with stakeholders regarding status updates and feasibility assessments.
Platform Expertise & Collaboration Maintain deep knowledge of ServiceNow modules including IT Workflows, CRM Workflows, HRSD, Security & Risk, AI, etc. Partner with ServiceNow developers and provisioning analysts to ensure alignment of business and technical objectives.
Support UAT sessions and training for various client personas.
Agile & Delivery Support Write user stories to be configured by technical developers.
Work within Agile frameworks to support sprint planning and execution.
Proactively identify risks, issues, and blockers and communicate through appropriate channels.
Ensure deliverables are complete, consistent, and aligned with customer expectations.
**Required Qualifications:**
Bachelor's degree in Computer Science, Information Systems, or related field.
3 years of experience as a Business Analyst or Product Specialist in ServiceNow environments.
ITIL Foundation Certification (v4). Strong oral and written communication skills.
Proficiency in Agile lifecycle and tools like ServiceNow Docs and NowCreate.
**Preferred Qualifications:**
Experience with multiple ServiceNow applications (e.g., ITSM, HRSD, CSM, GRC).
Familiarity with Common Services Data Model and Strategic Portfolio Management.
Ability to work independently and manage multiple priorities.
Key Competencies
Business process reengineering Technical and functional documentation Stakeholder engagement Agile delivery and sprint planning ServiceNow platform knowledge Workshop facilitation and training
**Life at Capgemini**
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
+ Flexible work
+ Healthcare including dental, vision, mental health, and well-being programs
+ Financial well-being programs such as 401(k) and Employee Share Ownership Plan
+ Paid time off and paid holidays
+ Paid parental leave
+ Family building benefits like adoption assistance, surrogacy, and cryopreservation
+ Social well-being benefits like subsidized back-up child/elder care and tutoring
+ Mentoring, coaching and learning programs
+ Employee Resource Groups
+ Disaster Relief
**About Capgemini**
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to
engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of 22.1 billion.
Get the future you want | is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
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**Job:** _Infrastructure_
**Organization:** _CIS US P&C_
**Title:** _Service Management Consultant - ServiceNow Business Analyst_
**Location:** _IL-Chicago_
**Requisition ID:** _ _
**Other Locations:** _US-NJ-Bridgewater, US-GA-Atlanta, US-TX-Houston, US-NY-New York, US-TX-Dallas_