Business Continuity Management Lead

03060 Nashua, New Hampshire BAE Systems Plc

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Job Description

Job Description

This is an exciting and challenging position for a motivated individual to join the Electronic Systems' Safety, Health and Environment (SHE) function as the Sector's Business Continuity Management (BCM) Lead. The BCM lead will be responsible for the governance and oversight of the BCM program across the Electronics Systems sector supporting 65 sites across 22 states. If you are looking to develop and influence business continuity operations, applications, and processes that protect and service our customers wherever they may be, air, land, and sea, come join our award-winning team at Electronic Systems (ES).

The Safety Health & Environment (SHE) organization is a trusted, agile business partner committed to supporting the business in delivering a safe, healthy, and environmentally responsible workplace. SHE provides collaborates with the business to minimize risk and business interruption with proactive solutions.

Deliver and maintain a comprehensive Business Continuity Management (BCM) program framework and elements compliant with internal policy requirements, and that to help sites develop BCM competencies and capabilities to properly manage BCM risk.

Serve as the sector resource to monitor BCM events and interface with site BCM leads and sector management as appropriate to manage those events.

Direct site-based business risk assessments and business impact assessments to identify vulnerabilities and threats, critical business processes, recovery objectives and resources required for business resiliency.

Support site contacts responsible for Emergency Response, Communications, Business Recovery and Disaster Recovery, to develop, implement, and exercise BCM plans

Ensure there are training, awareness and communication programs to provide management and staff with the information and skills needed for them to perform their BCM roles and responsibilities.

Support and facilitate exercises, drills and testing to ensure that regular exercises are conducted based on a comprehensive risk-based strategy. This includes the design and execution of exercises, in coordination with stakeholders, including, but not limited to Operations, Engineering, Facilities, Security, IT, Human Resources and site leadership. This could include orchestrating the exercise in-person at the site.

Ensure proper documentation of incidents, lessons learned and after-action reviews to improve future responses.

Advocate for continuous improvement based on lessons learned, benchmarking and other resources to ensure the overall BCM program evolves with learning, technology and the latest protocols.

Strong project management skills (project scope definition and planning, through delivery) and the ability to manage multiple concurrent projects, to deliver on time and on/under budget

Strong interpersonal skills, with ability to operate and interact with all levels within an organization (from executives to staff).

Experience interfacing with internal and external recovery service providers and public emergency responders.

Full knowledge of Business Continuity Management principles, standards, practices, and their methods of implementation.

#LI-NB1

Required Education, Experience, & Skills

* 8+ years experience in Emergency Management, Disaster Recovery or Business Continuity Management
* Bachelor's Degree in Engineering, Safety, Health and Environment, Emergency Management, or related field.

Preferred Education, Experience, & Skills

* Business Continuity Management Certification

Pay Information

Full-Time Salary Range: $130355 - $221603

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

About BAE Systems Electronic Systems BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference. Electronic Systems (ES) is the global innovator behind BAE Systems' game-changing defense and commercial electronics. Exploiting every electron, we push the limits of what is possible, giving our customers the edge and our employees opportunities to change the world. Our products and capabilities can be found everywhere - from the depths of the ocean to the far reaches of space. At our core are more than 14,000 highly talented Electronic Systems employees with the brightest minds in the industry, we make an impact - for our customers and the communities we serve.

This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
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Business Continuity Management Lead

03061 Nashua, New Hampshire BAE Systems

Posted 1 day ago

Job Viewed

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Job Description

**Job Description**

This is an exciting and challenging position for a motivated individual to join the Electronic Systems Safety, Health and Environment (SHE) function as the Sector s Business Continuity Management (BCM) Lead. The BCM lead will be responsible for the governance and oversight of the BCM program across the Electronics Systems sector supporting 65 sites across 22 states. If you are looking to develop and influence business continuity operations, applications, and processes that protect and service our customers wherever they may be, air, land, and sea, come join our award-winning team at Electronic Systems (ES).

The Safety Health & Environment (SHE) organization is a trusted, agile business partner committed to supporting the business in delivering a safe, healthy, and environmentally responsible workplace. SHE provides collaborates with the business to minimize risk and business interruption with proactive solutions.

Deliver and maintain a comprehensive Business Continuity Management (BCM) program framework and elements compliant with internal policy requirements, and that to help sites develop BCM competencies and capabilities to properly manage BCM risk.

Serve as the sector resource to monitor BCM events and interface with site BCM leads and sector management as appropriate to manage those events.

Direct site-based business risk assessments and business impact assessments to identify vulnerabilities and threats, critical business processes, recovery objectives and resources required for business resiliency.

Support site contacts responsible for Emergency Response, Communications, Business Recovery and Disaster Recovery, to develop, implement, and exercise BCM plans

Ensure there are training, awareness and communication programs to provide management and staff with the information and skills needed for them to perform their BCM roles and responsibilities.

Support and facilitate exercises, drills and testing to ensure that regular exercises are conducted based on a comprehensive risk-based strategy. This includes the design and execution of exercises, in coordination with stakeholders, including, but not limited to Operations, Engineering, Facilities, Security, IT, Human Resources and site leadership. This could include orchestrating the exercise in-person at the site.

Ensure proper documentation of incidents, lessons learned and after-action reviews to improve future responses.

Advocate for continuous improvement based on lessons learned, benchmarking and other resources to ensure the overall BCM program evolves with learning, technology and the latest protocols.

Strong project management skills (project scope definition and planning, through delivery) and the ability to manage multiple concurrent projects, to deliver on time and on/under budget

Strong interpersonal skills, with ability to operate and interact with all levels within an organization (from executives to staff).

Experience interfacing with internal and external recovery service providers and public emergency responders.

Full knowledge of Business Continuity Management principles, standards, practices, and their methods of implementation.

**Required Education, Experience, & Skills**

+ 8 years experience in Emergency Management, Disaster Recovery or Business Continuity Management

+ Bachelor's Degree in Engineering, Safety, Health and Environment, Emergency Management, or related field.

**Preferred Education, Experience, & Skills**

+ Business Continuity Management Certification

**Pay Information**

Full-Time Salary Range: $130355 - $221603

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

**Business Continuity Management Lead**

**115158BR**

EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression
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Business Continuity Management Lead

03061 Nashua, New Hampshire BAE Systems

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

**Job Description**
This is an exciting and challenging position for a motivated individual to join the Electronic Systems Safety, Health and Environment (SHE) function as the Sector s Business Continuity Management (BCM) Lead. The BCM lead will be responsible for the governance and oversight of the BCM program across the Electronics Systems sector supporting 65 sites across 22 states. If you are looking to develop and influence business continuity operations, applications, and processes that protect and service our customers wherever they may be, air, land, and sea, come join our award-winning team at Electronic Systems (ES).
The Safety Health & Environment (SHE) organization is a trusted, agile business partner committed to supporting the business in delivering a safe, healthy, and environmentally responsible workplace. SHE provides collaborates with the business to minimize risk and business interruption with proactive solutions.
Deliver and maintain a comprehensive Business Continuity Management (BCM) program framework and elements compliant with internal policy requirements, and that to help sites develop BCM competencies and capabilities to properly manage BCM risk.
Serve as the sector resource to monitor BCM events and interface with site BCM leads and sector management as appropriate to manage those events.
Direct site-based business risk assessments and business impact assessments to identify vulnerabilities and threats, critical business processes, recovery objectives and resources required for business resiliency.
Support site contacts responsible for Emergency Response, Communications, Business Recovery and Disaster Recovery, to develop, implement, and exercise BCM plans
Ensure there are training, awareness and communication programs to provide management and staff with the information and skills needed for them to perform their BCM roles and responsibilities.
Support and facilitate exercises, drills and testing to ensure that regular exercises are conducted based on a comprehensive risk-based strategy. This includes the design and execution of exercises, in coordination with stakeholders, including, but not limited to Operations, Engineering, Facilities, Security, IT, Human Resources and site leadership. This could include orchestrating the exercise in-person at the site.
Ensure proper documentation of incidents, lessons learned and after-action reviews to improve future responses.
Advocate for continuous improvement based on lessons learned, benchmarking and other resources to ensure the overall BCM program evolves with learning, technology and the latest protocols.
Strong project management skills (project scope definition and planning, through delivery) and the ability to manage multiple concurrent projects, to deliver on time and on/under budget
Strong interpersonal skills, with ability to operate and interact with all levels within an organization (from executives to staff).
Experience interfacing with internal and external recovery service providers and public emergency responders.
Full knowledge of Business Continuity Management principles, standards, practices, and their methods of implementation.
#LI-NB1
**Required Education, Experience, & Skills**
+ 8 years experience in Emergency Management, Disaster Recovery or Business Continuity Management
+ Bachelor's Degree in Engineering, Safety, Health and Environment, Emergency Management, or related field.
**Preferred Education, Experience, & Skills**
+ Business Continuity Management Certification
**Pay Information**
Full-Time Salary Range: $130355 - $221603
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
**Business Continuity Management Lead**
**115158BR**
EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression
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Account Management

Premium Job
01580 Westborough $25 - $30 per hour Care Solutions Inc

Posted 10 days ago

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Job Description

Full time Permanent

The Remote Account Manager will be responsible for building and maintaining strong relationships with clients, ensuring they are satisfied with Care Solutions Inc.'s services. This includes managing accounts, addressing client concerns, and working to grow business opportunities. The role requires excellent communication skills, problem-solving abilities, and a proactive approach to client management.

Responsibilities :
  • Client Relationship Management : Build and maintain strong, long-lasting relationships with clients, ensuring their needs are met.
  • Account Maintenance : Monitor client accounts, provide updates, and ensure smooth service delivery.
  • Problem Resolution : Address client issues or concerns promptly and professionally, ensuring satisfaction.
  • Sales and Growth : Identify opportunities for upselling or expanding services with existing clients.
  • Communication : Regularly check in with clients through calls, emails, and virtual meetings to ensure ongoing satisfaction.
  • Reporting : Track client account metrics and prepare reports on account performance and progress.
  • Collaboration : Work with internal teams (e.g., customer support, marketing) to address client needs and provide solutions.
Requirements :
  • Education : High school diploma or equivalent; a bachelor’s degree in business or related field is a plus.
  • Experience : 2+ years of experience in account management, sales, or customer service.
  • Skills :
    • Strong communication and interpersonal skills.
    • Ability to build rapport and trust with clients.
    • Experience with CRM software and remote communication tools (e.g., Zoom, Slack).
    • Strong problem-solving and multitasking abilities.
    • Self-motivated and able to work independently in a remote environment.

Care Solutions Inc. is an equal opportunity employer and welcomes diverse applicants.

Company Details

About Care Solutions, Inc. Mission Our goal as an organization is to enhance the lives of our patients and that of their family, through all phases of health and illness. Our organization will achieve this goal by providing community health services, using the highest quality standards with an unprecedented commitment to excellence. Our team will remain dynamic, responsive to change, conscientious, and sensitive to the patient population we serve. Each individual in the team is encouraged to strive for excellence in a working environment which is fair, honest, and educational.
Apply Now

Management Trainee

01824 Chelmsford, Massachusetts Cintas

Posted 5 days ago

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Job Description

**Requisition Number:** 207495
**Job Description**
Cintas is offering an exciting Management Trainee program designed to kickstart your professional career. We are seeking a motivated and dynamic Management Trainee to join this well-structured program, where you'll gain in-depth knowledge of our business through hands-on rotations in various departments. This position is designed for individuals looking to develop their leadership skills and gain hands-on experience in various aspects of our business operations. The Management Trainee will work closely with experienced managers to learn about Outside Sales, Production/Warehouse Management, Office Management, Service Management and ultimately prepare you for career advancement opportunities within the company.
Key Responsibilities Include:
+ Rotate through departments immersing in the business from a leadership viewpoint.
+ Engage in outside sales activities to promote products and services while building customer relationships.
+ Provide exceptional customer service by addressing inquiries and resolving issues promptly.
+ Analyze sales data and assist in making informed business decisions.
+ Collaborate with key leaders on various projects related to sales management and operational efficiency.
+ Professional Development with access to Executive Leadership Seminars/Divisional Summits.
**Skills/Qualifications**
Required
+ Must have, or will obtain, a Bachelor's degree within six months
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
+ Have an active driver's license
+ Be at least 21 years of age
+ Obtain a DOT medical certification
+ Provide documentation regarding their previous employment
Preferred
+ Co-op or internship experience in a Customer Service, Sales, Production or Administrative role
+ A business or otherwise related academic major
+ A leadership/management role on campus or related extracurricular activities
Willingness to relocate regionally during, or at the end of, the program
**Benefits**
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
**Compensation**
A reasonable estimate of base salary for this role is $67,000.00/Year. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.
**Company Information**
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** Service
**Organization:** Rental
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
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Management Trainee

01824 Chelmsford, Massachusetts Cintas

Posted 5 days ago

Job Viewed

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Job Description

**Requisition Number:** 207497
**Job Description**
Cintas is offering an exciting Management Trainee program designed to kickstart your professional career. We are seeking a motivated and dynamic Management Trainee to join this well-structured program, where you'll gain in-depth knowledge of our business through hands-on rotations in various departments. This position is designed for individuals looking to develop their leadership skills and gain hands-on experience in various aspects of our business operations. The Management Trainee will work closely with experienced managers to learn about Outside Sales, Production/Warehouse Management, Office Management, Service Management and ultimately prepare you for career advancement opportunities within the company.
Key Responsibilities Include:
+ Rotate through departments immersing in the business from a leadership viewpoint.
+ Engage in outside sales activities to promote products and services while building customer relationships.
+ Provide exceptional customer service by addressing inquiries and resolving issues promptly.
+ Analyze sales data and assist in making informed business decisions.
+ Collaborate with key leaders on various projects related to sales management and operational efficiency.
+ Professional Development with access to Executive Leadership Seminars/Divisional Summits.
**Skills/Qualifications**
Required
+ Must have, or will obtain, a Bachelor's degree within six months
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
+ Have an active driver's license
+ Be at least 21 years of age
+ Obtain a DOT medical certification
+ Provide documentation regarding their previous employment
Preferred
+ Co-op or internship experience in a Customer Service, Sales, Production or Administrative role
+ A business or otherwise related academic major
+ A leadership/management role on campus or related extracurricular activities
Willingness to relocate regionally during, or at the end of, the program
**Benefits**
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
**Compensation**
A reasonable estimate of base salary for this role is $67,000.00/Year. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.
**Company Information**
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** Service
**Organization:** Rental
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
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IT Service Management (ITSM) - Incident Management

01850 Lowell, Massachusetts UKG (Ultimate Kronos Group)

Posted 4 days ago

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Job Description

**Company Overview**
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
**About The Team:**
The Incident Management Team, being part of the IT Service Management (ITSM), works cross-functionally with Global Services, Engineering, Cloud Hosting and Management on the effective delivery of UKG's Cloud SaaS offerings.
**About The Role:**
This is an afternoon shift role: 1:00 PM est - 10:00 PM est
The IT Service Operations Specialist provides day-day support for all the ongoing customer facing & internal cloud infrastructure related incidents. In addition, they will work closely with the leads on operational improvement initiatives.
**Responsibilities:**
- Acknowledge incoming incidents via PagerDuty and spin-up a bridge
- Gather the initial information and document them in ServiceNow
- Adopt/Learn the internal automation tools for incident logging and tracking
- Learn various internal product & engineering team structures to effectively lead the bridges/war rooms
- Effectively lead the Incident bridges by taking charge of the room, leading the response teams (engineers, support specialists) to diagnose, troubleshoot, and resolve issues impacting applications to timely mitigate customer-impacting incidents.
- Engage with global communications teams for status page and external customer communications throughout the lifecycle of the incident
- Maintain the quality of the data captured in all the tools used in ITSM (PagerDuty, Service Now, JIRA.etc)
- Learn the new product features for effective management of incident bridges
- Complete all organizational trainings timely
- Thrive under pressure with the ability to stay calm, handle conflict, and partner with other UKG teams to drive resolution
- Develop and monitor key metrics to understand incident trends, as well as operational resilience and readiness
**Basic Qualifications**
- 3+ years of experience supporting a global 24x7x365 incident management team in a SaaS environment
- 3+ years of technical experience (Support, Services, IT, Engineering) at a tech company with exposure working with complex customer base
- 1+ years of working in a Cloud (AWS or GCP or Azure; GCP preferred) environment
- 2+ years of working in a scrum/agile/SRE environment (hands-on experience will be a PLUS)
- 2+ years of working in on-call support rotation model and PagerDuty experience
- 2+ years of working experience with Teams (integrations with PagerDuty and Service Now), Confluence and Share Point
- Subject matter expertise in incident management frameworks; awareness of industry standards and best practices
**Preferred Qualifications:**
- Experience with working with the following tools: JIRA, ServiceNow, Salesforce, and Aha
- Experience working in an Agile technical environment
- Experience working in a Cloud environment
- Excellent problem-solving and decision-making skills to identify root causes and implement corrective actions
- Demonstrated ability to collaborate, build credibility, and establish good working relationships with leaders across UKG to ensure solid partnership and alignment
- Willingness/Ability to work in shift-based rotation model in a larger enterprise incident management team
**Where we're going**
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
**Equal Opportunity Employer**
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
The pay range for this position is $62,300 to $82,000, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ON HIRING SCAMS
UKG will never ask you for a copy of your driver's license, social security card, or passport during a job interview. For new hires, we do not ask for payment for equipment purchase, cost for training, or to receive onboarding documents. UKG does not make job offers outside of our formal hiring process. To help protect yourself against potential hiring scams, learn more about our formal hiring process, outlined here ( .
ABOUT OUR JOB DESCRIPTIONS
All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
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About the latest Management positions Jobs in Leominster !

Pain Management Physician

01605 Worcester, Massachusetts Priority Care Clinics

Posted today

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Pain Management Physician at Priority Care Clinics summary:

A Pain Management Physician provides specialized care to patients suffering from acute and chronic pain by developing comprehensive treatment plans utilizing medications, physical therapy, injections, and surgeries. The role involves performing interventional procedures such as nerve blocks, epidural injections, electrical stimulation, and pain pumps to alleviate pain and improve patient quality of life. The physician collaborates with a multidisciplinary team to manage pain effectively and support patients in returning to normal daily activities.

Job Description

A busy Pain Management practice has an immediate need for a full time Interventional Pain Management Physician for our Massachusetts location(Worcester) as well as our Maryland location (Westernport). We are looking for a Pain Management Physician to join our team and provide comprehensive care to our patients.

At Advanced Spine And Pain we treat Pain using a variety of treatment options starting with Physical Therapy, medication, injections and surgeries. Our ideal candidate is the Interventional Pain Management Specialist who can develop a treatment plan to relieve, reduce or manage pain and help patients return to everyday activities. The pain management specialist will have knowledge and experience with relief from acute or chronic pain through the use of medications, nerve blocks, epidural injections, electrical stimulation, pain pumps and other procedures.
We are offering an extremely attractive compensation package to include Salary andBonus, Paid health insurance,Paid malpractice, CME allowance,PTO


Keywords:

pain management, interventional pain, chronic pain treatment, nerve blocks, epidural injections, physical therapy, pain relief procedures, medication management, pain pumps, patient care

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Order Management Specialist

01752 Marlborough, Massachusetts Danaher Corporation

Posted 2 days ago

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Job Description

Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Cytiva, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
Learn about the Danaher Business System which makes everything possible.
The Order Management Specialist interacts with customers over the phone or via email to identify needs and determine appropriate action or escalate for further review. May provide quotes, process sales order, document customer complaints, and respond to customer service needs, including shipment, billing and warranty issues, and basic product inquiries. May provide in-house training on non-technical customer support.
This position reports to a Customer Service Manager, and is part of the Customer Service team located in Marlborough, MA and will be Onsite. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.
What you'll do:
+ Act as a focal point for customers via email and phone. Excellent data entry skills to quickly and accurately review and input data with the ability to work well under pressure and effectively manage priorities. Ability to review and comprehend purchase orders, proposals and sales agreements along with providing customer-related reports to management, sales and customers as needed/required.
+ Respond to and/or research customer concerns/inquiries with urgency and accuracy. Demonstrate basic problem-solving skills through an investigative approach and provide solutions to problems in situations that are atypical or infrequently occurring.
+ Execute all tasks assigned by the manager diligently, on schedule and to the highest standard. Work with team members to achieve daily, weekly, and monthly targets understanding that their teams' success is their own success and they share responsibility when their team experiences difficulties.
Who you are:
+ High School Diploma or GED
+ At least 1 year of related work experience including but not limited to; data entry skills to quickly and accurately review and input data
+ At least 2 years of experience in customer service
It would be a plus if you also possess previous experience in:
+ Oracle (or similar ERP), Salesforce and MS Office
+ Excellent written and verbal communication skills and professional demeanor; demonstrated computer proficiency
+ Strong ability to follow and adhere to procedural guidelines; aptitude for interpreting customer inquiries/problems
The salary range for this role is $52,000 - $57,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
The U.S. EEO posters are available here ( .
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1- or .
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Community Management Intern

01440 Gardner, Massachusetts Walgreens

Posted 4 days ago

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Job Description

**Job Description:**
**Job Objectives**
+ Learn to provide an extraordinary customer experience in retail store setting.
+ Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
+ Models and delivers a distinctive and delightful customer experience.
**Job Responsibilities/Tasks**
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Learn from store, pharmacy, district manager, competitors and customers/patients
+ Engage in a kick-off and day of service activity
+ Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
+ Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
+ Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
+ Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
+ Engage in weekly meetings with store manager or pharmacy manager
+ Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Receives exposure to the analysis of financial & performance data for the store, pharmacy and clinic and to the analysis of asset protection data and action plans to reduce loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Work as a group to complete the Intern Team Challenge and present to area, district and store leaders
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Complete evaluation of internship program upon completion.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes E-learnings and special assignments requested by Manager.
+ Shadow district leader for the specified time
**Communications**
+ Reports customer complaints to management.
+ Assists Store Manager in planning and attending community events.
**Job ID:** 1555472BR
**Title:** Community Management Intern
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 232 MAIN ST,GARDNER,MA,01440-02927-17177-S
**Full District Office Address:** 232 MAIN ST,GARDNER,MA,01440-02927-17177-S
**External Basic Qualifications:**
+ Should be a Student beginning or completing Senior year towards a Bachelor's degree
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Willingness to work flexible schedule, including evening and weekend hours.
**Preferred Qualifications:**
+ Prefer the knowledge of store inventory control.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $17.00 per hour - $19.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 17177-GARDNER MA
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