5 Management Roles jobs in El Mirage
Executive /Administrative Assistant - Technology Business Management
Posted today
Job Viewed
Job Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The Executive Administrative Assistant role plays as an important support function within Technology Business Enablement. This individual will support two Vice Presidents in the Tech Business Enablement team and Workforce Management team as well as interact with senior management from various business units. The candidate should demonstrate a solid executive presence and an ability to prioritize activities for the VP and facilitate on their behalf. The Executive Assistant will also assist in the coordination of special projects and ad hoc administrative requests, as required. A successful candidate must be flexible, an adept multitasker, a self-starter, and professional.
**Key responsibilities include:**
+ Organizing and maintaining complex and changing calendars and managing conflicting time requirements
+ Coordinating, preparing, and reconciling expenses
+ Coordinating logistics and arrangements for regular and ad hoc internal or external meetings and events
+ Undertaking proactive follow-ups on critical to-dos in order to effectively meet deadlines/commitments
+ Coordinating payroll, real estate, compliance, and other administrative/project work activities
+ Actively supporting planning for team building and employee engagement activities
+ Managing team contact lists, organization charts, PTO tracking, and reporting
+ Ad hoc support for VP and Director Assistant in preparing presentation materials and analyzing data
**Preferred Qualifications:**
+ Excellent organization and time management skills
+ Thrives in a fast-paced and dynamic environment
+ Ability to work independently and influence others as needed
+ Confident and self-motivated with strong time management skills
+ Proven track record of maintaining high integrity and confidentiality
+ Proficient in Word, Excel, PowerPoint, Outlook
+ Team player with positive outlook and can-do attitude
+ Strong verbal and written communication skills
+ Ability to manage multiple daily requests and perform tasks with high accuracy
+ Ability to step outside of the scope and accountability of principal responsibilities
+ Ability to perform data analytics, contribute to presentation materials, outline communications (preferred)
+ Proficient in American Express (AXP) systems/processes (Concur) (preferred)
+ Knowledge of AXP policies and administrative procedures (preferred)
**Qualifications**
Salary Range: $24.05 to $48.10 hourly bonus benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
**Job:** Administration
**Primary Location:** US-Arizona-Phoenix
**Schedule** Full-time
**Req ID:**
Manager Business Services Cash Management
Posted 1 day ago
Job Viewed
Job Description
The RCO Manager of Cash Management -Payment Posting is responsible to oversee all facets of patient payments, daily deposits, ERA, and EFT maintenance. This includes ensuring the accurate and timely processing of patient payments, active participation in system integration testing, serving as a subject matter expert for payment posting, actively staying abreast of best practices, and working towards achieving executive goals, optimizing revenue cycle performance, and ensuring the financial stability of the organization.
+ **Essential Functions**
+ Provides leadership and direction to Payment Posting team, including hiring, training, coaching, performance reviews and terminations.
+ Plans, develops, implements, and communicates operational initiatives to improve the efficiency of the Payment Posting team.
+ Provides project guidance to successfully implement efficient posting processes.
+ Maintains and improves department operations by monitoring system performance, identifying and resolving problems.
+ Manages communication and processes between departments involved in the revenue cycle and identify areas for improvement.
+ Establishes productivity monitoring for the department staff to maximize resources and results.
+ Monitors key performance metrics, addresses issues in a timely manner to improve performance and resolve issues.
+ Acts as a technical expert, maintaining current working knowledge of Billing, Payment Posting regulations.
+ Ensures department compliance with HIPAA guidelines, HR policies and other corporate initiatives.
+ Develops and documents processes and policies for the department.
+ Conducts regularly scheduled meetings to communicate issues regarding compliance with established procedures and overall work unit effectiveness **Skills**
+ Leadership
+ Analytical
+ Collaboration
+ Communication
+ Decision-Making
+ Delegation
+ Problem Solving
+ Process Improvement
+ Team Building
+ Time Management
+ **Qualifications** **Required**
+ MUST have at least 2 years of Epic payment posting experience;
+ Demonstrated experience in healthcare revenue cycle operations.
+ Demonstrated experience leading a successful team within healthcare revenue cycle operations.
+ Demonstrates in-depth knowledge of EOB interpretation.
+ Demonstrates strong knowledge of healthcare billing requirements.
+ Demonstrated ability to collaborate across teams and departments.
+ Demonstrates strong knowledge of Microsoft office programs. **Preferred**
+ Bachelor's degree in healthcare management, finance, or related field from an accredited institution. Education is verified.
+ Epic experience.
+ Five (5) years of experience in Healthcare Revenue Cycle (Payment Posting, Claims, billing, and Insurance and Follow up)
+ Three (3) years of supervisory experience.
+ HFMA Certification **Physical Requirements**
+ Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
+ May have the same physical requirements as those of clinical or patient care jobs, when the leader takes clinical shifts.
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
**Physical Requirements:**
**Location:**
Peaks Regional Office
**Work City:**
Broomfield
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$33.51 - $51.73
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here ( .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Manager: Business Disruption & Operational Resilience Risk Management

Posted 2 days ago
Job Viewed
Job Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The Technical Risk Management (TRM) team, within the Global Risk and Compliance organization and led by the Chief Risk Officer, manages operational risks associated with Information & Cyber Security Risk, Business Disruption, Technology Risk, Data Risk, and AI Risk Management. The team also ensures that risk management activities are conducted in alignment with regulatory requirements and industry expectations. In addition, the team aggregates and reports on key risk management and oversight activities to the relevant management and Board risk committees.
**Functional Description:**
This individual contributor role is a unique opportunity to join a high-impact team of diverse and talented professionals responsible for building the company's operational resilience risk oversight program. The program provides credible challenge and independent oversight of the first line risk taking activities, ensuring resilience is strengthened across the enterprise.
Reporting to the Director for Business Disruption & Operational Resilience Risk Management, the Manager is responsible for independently assessing, monitoring, and reporting operational resilience risks and providing a view of aggregate risks. The risks identified by this team are reported to the Senior Management, Risk Management Committees, Board of Directors and Regulators, shaping key decisions at the highest level. This role requires close collaboration across lines of business and defense to ensure risks are managed effectively and efficiently in accordance with company policies and applicable regulatory requirements.
**Essential Job Functions:**
+ Conduct independent, proactive risk management and oversight of operational resilience related risks (including people, process, technology, third party, and infrastructure).
+ Enhance and maintain the firm's operational resilience framework (policies, governance, minimum standards) to strengthen readiness and response to business disruption events.
+ Demonstrate curiosity and deep engagement in resilience and continuity processes, delivering effective credible challenge.
+ Partner with internal stakeholders to prevent, protect, respond and adopt/learn from disruptive events.
+ Monitor resilience events, oversee data collection, and perform trend analysis to identify emerging risks and drive remediation.
+ Develop and enhance data-driven key risk indicators and key performance indicators that provide real time and meaningful insights into the risk and performance trends.
+ Support the design of operational resilience independent risk oversight program which defines the engagement and integration with various risk management programs, including Risk and Control Self Assessments, Operational Risk Management, etc.
+ Support compliance with resilience-related regulations and standards (e.g., OCC Bulletin , FFIEC Handbooks, GLBA, etc.) to meet legal and regulatory obligations.
+ Help embed a strong risk-aware culture, encouraging proactive risk management behaviors within the organization.
**Required Qualifications:**
+ Minimum four years of experience in risk management within the banking/financial services industry including policy & procedure development, risk appetite, risk control self-assessment and testing, and issue management.
+ Demonstrate strong abilities in core Resilience skills, including business continuity management, dependency risk management, resilience monitoring, and resilience compliance management.
+ Demonstrable understanding of the operational resilience domain, including the ability to independently develop resilience-specific governance structures, policies, and frameworks.
+ Deep expertise in key elements of operational resilience framework: risk identification and assessment, business continuity planning, incident response and recovery, crisis management, governance
+ Proven ability to identify risks, analyze issues and derive meaningful insights about risk trends by conducting interviews and analyzing large volumes of data.
+ Demonstrate analytical skills with high attention to detail and accuracy.
+ Displays a mindset of questioning assumptions, critically assessing information and seeking evidence to validate conclusions, so decisions are unbiased and well-founded.
+ Strong verbal and written communication skills with an ability to explain complex problems and ideas clearly and succinctly to senior management.
+ Ability to work in a highly collaborative environment, excellent relationship building skills and ability to influence partners with a firm strategic view.
**Preferred Qualifications:**
+ Working knowledge of one or more of the data mining tools/technologies (e.g. Microsoft Excel: Pivot Tables SQL, SAS, Python, R)
+ Preferred experience in risk management across in combination of these areas - cyber security, information technology, 3rd party, business continuity management.
+ Understanding of risk assessment methodologies, frameworks and industry standards.
+ Knowledge of relevant policies & regulations (e.g., FRB SR /OCC , OCC Heightened Standards, FFIEC IT booklets, DORA)
+ Experience with Governance, Risk and Compliance tools (e.g. Archer)
+ Having industry certifications in operational resilience, business continuity management, and Disaster Recovery will be preferred.Guardian
**Qualifications**
Salary Range: $80,000.00 to $155,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
**Job:** Risk
**Primary Location:** US-New York-New York
**Other Locations:** US-Arizona-Phoenix, US-North Carolina-Charlotte, US-Utah-Sandy, US-Florida-Sunrise
**Schedule** Full-time
**Tags** 2LOD_ERM - Enterprise Risk Management
**Req ID:**
Manager: Business Disruption & Operational Resilience Risk Management

Posted 2 days ago
Job Viewed
Job Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The Technical Risk Management (TRM) team, within the Global Risk and Compliance organization and led by the Chief Risk Officer, manages operational risks associated with Information & Cyber Security Risk, Business Disruption, Technology Risk, Data Risk, and AI Risk Management. The team also ensures that risk management activities are conducted in alignment with regulatory requirements and industry expectations. In addition, the team aggregates and reports on key risk management and oversight activities to the relevant management and Board risk committees.
**Functional Description:**
This individual contributor role is a unique opportunity to join a high-impact team of diverse and talented professionals responsible for building the company's operational resilience risk oversight program. The program provides credible challenge and independent oversight of the first line risk taking activities, ensuring resilience is strengthened across the enterprise.
Reporting to the Director for Business Disruption & Operational Resilience Risk Management, the Manager is responsible for independently assessing, monitoring, and reporting operational resilience risks and providing a view of aggregate risks. The risks identified by this team are reported to the Senior Management, Risk Management Committees, Board of Directors and Regulators, shaping key decisions at the highest level. This role requires close collaboration across lines of business and defense to ensure risks are managed effectively and efficiently in accordance with company policies and applicable regulatory requirements.
**Essential Job Functions:**
+ Conduct independent, proactive risk management and oversight of operational resilience related risks (including people, process, technology, third party, and infrastructure).
+ Enhance and maintain the firm's operational resilience framework (policies, governance, minimum standards) to strengthen readiness and response to business disruption events.
+ Demonstrate curiosity and deep engagement in resilience and continuity processes, delivering effective credible challenge.
+ Partner with internal stakeholders to prevent, protect, respond and adopt/learn from disruptive events.
+ Monitor resilience events, oversee data collection, and perform trend analysis to identify emerging risks and drive remediation.
+ Develop and enhance data-driven key risk indicators and key performance indicators that provide real time and meaningful insights into the risk and performance trends.
+ Support the design of operational resilience independent risk oversight program which defines the engagement and integration with various risk management programs, including Risk and Control Self Assessments, Operational Risk Management, etc.
+ Support compliance with resilience-related regulations and standards (e.g., OCC Bulletin , FFIEC Handbooks, GLBA, etc.) to meet legal and regulatory obligations.
+ Help embed a strong risk-aware culture, encouraging proactive risk management behaviors within the organization.
**Required Qualifications:**
+ Minimum four years of experience in risk management within the banking/financial services industry including policy & procedure development, risk appetite, risk control self-assessment and testing, and issue management.
+ Demonstrate strong abilities in core Resilience skills, including business continuity management, dependency risk management, resilience monitoring, and resilience compliance management.
+ Demonstrable understanding of the operational resilience domain, including the ability to independently develop resilience-specific governance structures, policies, and frameworks.
+ Deep expertise in key elements of operational resilience framework: risk identification and assessment, business continuity planning, incident response and recovery, crisis management, governance
+ Proven ability to identify risks, analyze issues and derive meaningful insights about risk trends by conducting interviews and analyzing large volumes of data.
+ Demonstrate analytical skills with high attention to detail and accuracy.
+ Displays a mindset of questioning assumptions, critically assessing information and seeking evidence to validate conclusions, so decisions are unbiased and well-founded.
+ Strong verbal and written communication skills with an ability to explain complex problems and ideas clearly and succinctly to senior management.
+ Ability to work in a highly collaborative environment, excellent relationship building skills and ability to influence partners with a firm strategic view.
**Preferred Qualifications:**
+ Working knowledge of one or more of the data mining tools/technologies (e.g. Microsoft Excel: Pivot Tables SQL, SAS, Python, R)
+ Preferred experience in risk management across in combination of these areas - cyber security, information technology, 3rd party, business continuity management.
+ Understanding of risk assessment methodologies, frameworks and industry standards.
+ Knowledge of relevant policies & regulations (e.g., FRB SR /OCC , OCC Heightened Standards, FFIEC IT booklets, DORA)
+ Experience with Governance, Risk and Compliance tools (e.g. Archer)
+ Having industry certifications in operational resilience, business continuity management, and Disaster Recovery will be preferred.Guardian
**Qualifications**
Salary Range: $80,000.00 to $155,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
* Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
**Job:** Risk
**Primary Location:** US-New York-New York
**Other Locations:** US-Arizona-Phoenix, US-North Carolina-Charlotte, US-Utah-Sandy, US-Florida-Sunrise
**Schedule** Full-time
**Tags** 2LOD_ERM - Enterprise Risk Management
**Req ID:**
Manager: Business Disruption & Operational Resilience Risk Management

Posted 2 days ago
Job Viewed
Job Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The Technical Risk Management (TRM) team, within the Global Risk and Compliance organization and led by the Chief Risk Officer, manages operational risks associated with Information & Cyber Security Risk, Business Disruption, Technology Risk, Data Risk, and AI Risk Management. The team also ensures that risk management activities are conducted in alignment with regulatory requirements and industry expectations. In addition, the team aggregates and reports on key risk management and oversight activities to the relevant management and Board risk committees.
**Functional Description:**
This individual contributor role is a unique opportunity to join a high-impact team of diverse and talented professionals responsible for building the company's operational resilience risk oversight program. The program provides credible challenge and independent oversight of the first line risk taking activities, ensuring resilience is strengthened across the enterprise.
Reporting to the Director for Business Disruption & Operational Resilience Risk Management, the Manager is responsible for independently assessing, monitoring, and reporting operational resilience risks and providing a view of aggregate risks. The risks identified by this team are reported to the Senior Management, Risk Management Committees, Board of Directors and Regulators, shaping key decisions at the highest level. This role requires close collaboration across lines of business and defense to ensure risks are managed effectively and efficiently in accordance with company policies and applicable regulatory requirements.
**Essential Job Functions:**
+ Conduct independent, proactive risk management and oversight of operational resilience related risks (including people, process, technology, third party, and infrastructure).
+ Enhance and maintain the firm's operational resilience framework (policies, governance, minimum standards) to strengthen readiness and response to business disruption events.
+ Demonstrate curiosity and deep engagement in resilience and continuity processes, delivering effective credible challenge.
+ Partner with internal stakeholders to prevent, protect, respond and adopt/learn from disruptive events.
+ Monitor resilience events, oversee data collection, and perform trend analysis to identify emerging risks and drive remediation.
+ Develop and enhance data-driven key risk indicators and key performance indicators that provide real time and meaningful insights into the risk and performance trends.
+ Support the design of operational resilience independent risk oversight program which defines the engagement and integration with various risk management programs, including Risk and Control Self Assessments, Operational Risk Management, etc.
+ Support compliance with resilience-related regulations and standards (e.g., OCC Bulletin , FFIEC Handbooks, GLBA, etc.) to meet legal and regulatory obligations.
+ Help embed a strong risk-aware culture, encouraging proactive risk management behaviors within the organization.
**Required Qualifications:**
+ Minimum four years of experience in risk management within the banking/financial services industry including policy & procedure development, risk appetite, risk control self-assessment and testing, and issue management.
+ Demonstrate strong abilities in core Resilience skills, including business continuity management, dependency risk management, resilience monitoring, and resilience compliance management.
+ Demonstrable understanding of the operational resilience domain, including the ability to independently develop resilience-specific governance structures, policies, and frameworks.
+ Deep expertise in key elements of operational resilience framework: risk identification and assessment, business continuity planning, incident response and recovery, crisis management, governance
+ Proven ability to identify risks, analyze issues and derive meaningful insights about risk trends by conducting interviews and analyzing large volumes of data.
+ Demonstrate analytical skills with high attention to detail and accuracy.
+ Displays a mindset of questioning assumptions, critically assessing information and seeking evidence to validate conclusions, so decisions are unbiased and well-founded.
+ Strong verbal and written communication skills with an ability to explain complex problems and ideas clearly and succinctly to senior management.
+ Ability to work in a highly collaborative environment, excellent relationship building skills and ability to influence partners with a firm strategic view.
**Preferred Qualifications:**
+ Working knowledge of one or more of the data mining tools/technologies (e.g. Microsoft Excel: Pivot Tables SQL, SAS, Python, R)
+ Preferred experience in risk management across in combination of these areas - cyber security, information technology, 3rd party, business continuity management.
+ Understanding of risk assessment methodologies, frameworks and industry standards.
+ Knowledge of relevant policies & regulations (e.g., FRB SR /OCC , OCC Heightened Standards, FFIEC IT booklets, DORA)
+ Experience with Governance, Risk and Compliance tools (e.g. Archer)
+ Having industry certifications in operational resilience, business continuity management, and Disaster Recovery will be preferred.Guardian
**Qualifications**
Salary Range: $80,000.00 to $155,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
**Job:** Risk
**Primary Location:** US-New York-New York
**Other Locations:** US-Arizona-Phoenix, US-North Carolina-Charlotte, US-Utah-Sandy, US-Florida-Sunrise
**Schedule** Full-time
**Tags** 2LOD_ERM - Enterprise Risk Management
**Req ID:**
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