Business Management- Control Room

33601 Tampa, Florida JPMorgan Chase Bank, N.A.

Posted 19 days ago

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Job Description

Permanent
Join our dynamic Control Room team as a Business Manager to optimize business performance, drive key initiatives, advise Business/Group Heads, manage risks, and leverage your expertise in project management and business analysis to make a significant impact.

As a Business Manager in the Control Room team, you will optimize business performances by helping to drive key initiatives. You will act as a trusted advisor and counterweight to Business/Group Heads, and will be responsible for identifying, escalating, and mitigating business risks. You will find that the role of a business manager is dynamic and can vary from business to business, aligning with the priorities of the different lines of business.

Job responsibilities

  • Provide a high level of responsiveness to executive ad-hoc requests related to project management, presentation development, and business analysis
  • Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques
  • Create wireframes and mock-ups quickly and iteratively for management presentations, reports, and dashboards
  • Communicate effectively with key business partners to understand projects and drive next steps
  • Project manage and deliver key work streams and tasks
  • Identify key business risks on the platform and drive resolution of mitigating controls
  • Support audit, regulatory and compliance deliverables; help drive specific action plans and deliverables within the Risk Control Self-Assessment (RCSA) framework
  • Coordinate team activities and prepare materials for town halls, employee recognition, and strategy working sessions
  • Collect and maintain internal resources and documentation on collaboration sites such as SharePoint
  • Participate in collaborative initiatives with team members and global managers, looking for ways to continually simplify, improve, and add value to existing business processes

Required qualifications, capabilities, and skills

  • Bachelor's degree in Business, Finance, Economics, or other related area
  • Prior experience in Business Management (or COO role)
  • Proven experience delivering timely, high quality presentations and/or reporting for various projects and stakeholders. Attention to detail is a must with continuous focus on design excellence
  • Demonstrated ability in dealing with different stakeholder groups and driving the agenda
  • Excellent communication, organization and project management skills
  • Ability to articulate and demonstrate thoughtful rationale in design decisions
  • Intermediate to advanced level ability expected in all MS Office tools (Excel, PowerPoint, Pivot Tables)
  • Self-motivated, tenacious and able to work with high degree of independence
  • Excellent written and oral communication skills
  • Strong time management and prioritization skills

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

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Senior Operations Director - Business Management

33602 Tampa, Florida $160000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client is seeking a highly accomplished and strategic Senior Operations Director to lead and optimize their business management functions. This is a key, fully remote leadership position, allowing you to drive operational excellence from your home office. You will be responsible for overseeing a broad range of operational activities, including process improvement, strategic planning, budget management, resource allocation, and performance monitoring. Your primary goal will be to enhance organizational efficiency, drive profitability, and ensure the seamless execution of business objectives. This involves developing and implementing operational strategies, identifying areas for innovation, and leading cross-functional teams to achieve strategic goals. You will play a critical role in talent management, team development, and fostering a high-performance culture. The ideal candidate possesses an MBA or a Master's degree in Business Administration, Operations Management, or a related field. A minimum of 10 years of progressive leadership experience in operations management, with a proven track record of managing complex P&Ls, implementing successful strategic initiatives, and driving significant operational improvements in diverse business environments, is required. Strong financial acumen, exceptional strategic thinking, and outstanding leadership and communication skills are essential. Experience with change management, process re-engineering (e.g., Lean, Six Sigma), and relevant business management software is highly desirable. This fully remote role requires a self-motivated and results-oriented leader who can operate effectively in a distributed team environment. If you are a visionary leader passionate about driving operational excellence and making a significant impact on business success from a remote setting, we encourage you to apply. You will be instrumental in shaping the future direction and operational effectiveness of our client.
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HR Business Partner, Talent Management

33601 Tampa, Florida $90000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client is seeking an experienced and proactive HR Business Partner specializing in Talent Management to join their team in **Tampa, Florida, US**. This role is integral to developing and implementing strategic HR initiatives that support organizational growth and employee development. You will partner closely with business leaders to understand their talent needs, align HR strategies with business objectives, and drive key talent management processes. Responsibilities include overseeing recruitment and onboarding, performance management, employee relations, compensation and benefits administration, and learning and development programs. A key focus will be on talent acquisition, retention strategies, and succession planning to ensure a robust talent pipeline. You will serve as a trusted advisor to employees and management, providing guidance on HR policies and best practices. The ideal candidate possesses a strong understanding of HR principles and employment law, excellent interpersonal and communication skills, and the ability to influence and collaborate effectively across all levels of the organization. Experience in developing and implementing HR programs, conducting employee investigations, and managing HRIS systems is essential. This **hybrid role** combines the benefits of collaborative in-office work with the flexibility of remote work, supporting our operations in **Tampa, Florida, US**.
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Head of Technology Risk Management - Business Unit Risk Manager, Director

33603 Tampa, Florida MUFG

Posted 2 days ago

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Job Description

**Do you want your voice heard and your actions to count?**
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
The Head of Technology Risk Management will lead and oversee the firm's technology risk management function within the First Line of Defense, reporting directly to the Technology Business Unit Risk and Control Officer (BURCO). This executive role involves developing, implementing, and maintaining an enterprise-wide information risk management strategy to protect the firm's assets, information, and reputation. The First Line Business Unit Risk Manager is responsible for managing organizational risks through the design and implementation of appropriate mitigating controls.
The ideal candidate will have a deep understanding of operational and information risk, regulatory requirements, and industry best practices, with experience leading teams in a complex and fast-paced environment.
Key partners for this role include the Technology CIOs across Infrastructure, Application Development, Engineering and Architecture, plus independent risk (second line of defense), internal audit, and external regulators.
REQUIRED QUALIFICATIONS
+ 10-15+ years of technology and risk and control experience, including managing teams, preferably in a large financial institution or other highly regulated environment
+ Bachelor's degree (MBA/M.S. preferred) in technology, engineering, risk management, computer science, information systems, or equivalent field
+ Experience implementing, executing, building or enhancing risk and control frameworks
+ Experience interacting with regulators on examinations and issues remediation
+ Experience interacting with second line of defense (SLoD) and third line of defense (TLoD) teams on issues life cycle, examinations, and emerging trend identification
+ Experience with managing resources (people, tools and/or budget) effectively to execute required functions
+ Relevant professional certifications a plus
+ Certified Information Systems Auditor (CISA)
+ Certified in Risk and Information Systems Control (CRISC)
+ Certified Information Systems Security Professional (CISSP)
+ AWS/Azure Certified Cloud Practitioner
FOUNDATIONAL SKILLS & EXPERIENCE
+ Risk management exposure including evaluating the adequacy and efficiency of internal controls, performing risk assessments, identifying issues, developing remediation plans and overseeing remediation
+ Understanding of the regulatory environment and regulations related to risk, Office of the Comptroller of the Currency (OCC), and Federal Reserve Board (FRB) expectations
+ Experience with risk metrics definition and reporting/scorecard development utilizing key risk metrics tools preferred
+ Experience relating to industry's best practices and frameworks such as: Committee of Sponsoring Organizations of the Treadway Commission (COSO), COBIT, National Institute of Standards and Technology (NIST) CSF and 800-53, Cybersecurity Horizontal Reviews, and ITIL in complex environment
+ Understanding of application development, secure by design, and system development lifecycle (SDLC) practices and framework and the key risks associated
+ Understanding of risks and controls, issue management, reporting, metrics, and audits
+ Experience with problem solving in a team environment by utilizing critical and creative thinking skills, providing innovative solutions, with and without technology
+ Knowledge of financial institution businesses, processes, products, and risk
RESPONSIBILITIES
+ Lead a team of control officers to drive work to successful completion, project manage, and pragmatically solve problems
+ Maintain strong engagement across multiple stakeholders, collaborate with key senior business partners and stay abreast on risk, control agendas
+ Drive risk culture; influence self-identification and disclosure of control self-assurance gaps
+ Work across functional organizations to identify synergies
+ Participate on various governance committees to assess and respond to emerging risks and participate in ad hoc working groups to resolve new areas of risk
+ Establish, enhance, and actively monitor key risk metrics
+ Develop root cause and remediation plans to resolve negative trends or failures
+ Specific BAU responsibilities will include working collaboratively with the businesses as a BURCO team representative to execute the following:
+ Issue Identification:
+ Partner with business to proactively identify MSIs and appropriately document SLoD and TLoD identified issues, using the appropriate templates and coordinating with impacted stakeholders to document accurate root causes and seek required approvals for issues to be submitted through issue intake and pass tollgate for issue documentation in Open Pages.
+ MAP development:
+ Work with other BURM teams and BURCO validation teams to challenge any potential issues and participate in issue identification and development once they are recognized and agreed as issues
+ Review, challenge, and participate in issues' MAP development to ensure MAPs can address the control deficiencies and symptoms pointed out in the issue, including building out a sustainable and repeatable process
+ Issue validation:
+ Perform first line validation of issues including MSIs, SLoD, TLoD, and regulatory issues
+ Review, challenge, and participate in issue lifecycle validation with BURMs' teams to ensure issue packages are completed properly prior to being presented at tollgates (review and challenge) meetings
+ Reporting and QA support:
+ Support management to generate various metrics/ reports for senior management and board level committees
+ Maintain standard IM templates
+ Provide QA and reports on OpenPages issues
+ Stakeholder engagement:
+ Engaged with Operations & Technology key stakeholders, management, BURMs, SLoD, and TLoD to ensure risks are understood across all LoDs and risk treatment is properly identified and remediated
+ Manage issues tollgate process: Review issue intake submissions for tollgates (review and challenge), provide feedback on issue packages (new issues, MAPs, closures packages, risk acceptances), ensure requirements are met, and that follow-ups are acted on and completed
+ Additional responsibilities will include working collaboratively with the business units and their risk teams to execute the following:
+ Support definition, reporting and monitoring of various metrics reports for senior management and board level committees
+ Maintain standard issues management (IM) templates
+ Provide quality assurance (QA) and reports on OpenPages issues
+ Engage with key stakeholders, management, BURMs, SLoD, and TLoD to ensure risks are understood across all lines of defense (LoD) and risk treatment is properly identified
FOUNDATIONAL SKILLS
+ Excellent communication, presentation, and influencing skills and ability to manage stakeholders across multiple disciplines, strong written skills
+ Excellent analytical, organizational, and conceptual skills
+ Serving as a trusted advisor to the ITA BURCO
+ Exercises sound judgement and strive for continuous improvement
+ Demonstrates optimism, resilience, flexibility, and openness to others' ideas
+ Ability to identify obstacles and work in conjunction with others to identify options/solutions
+ Ability to constructively work both independently and in collaborative environments involving all levels of management and employees
PROFESSIONAL CERTIFICATIONS
+ Certified Information Systems Auditor (CISA)
+ Certified in Risk and Information Systems Control (CRISC)
+ Certified Information Systems Security Professional (CISSP)
+ AWS/Azure Certified Cloud Practitioner
The typical base pay range for this role is between $180K to $225K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.
MUFG Benefits Summary ( will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
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