32 Management Roles jobs in Sterling

Work Location: Vienna, Virginia, United States of America Hours: 40 Pay Details: $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Business Management, Strategy & Support

The Control Effectiveness Business Management Specialist will support the enhancement of commercial controls through a variety of high profile initiatives and activities; key responsibilities will include preparing effective presentations and reporting to highlight progress, performing analysis and visualizing important data elements and metrics, and effectively communicating to senior stakeholders through the Bank. The Business Mgmt Specialist manages a diverse portfolio of business management activities for complex or high risk functional area(s), and implement policies / processes and/or initiatives to meet business management, strategy and governance objectives. Interfaces regularly with management in the delivery of work activities.

Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members Scopes of role may have enterprise impact Focuses on short to medium - term issues (e.g. 6-12 months) Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise Oversees and/or independently performs tasks from end to end

Undergraduate degree 7+ years relevant experience

Contributes to the strategic direction of the business management function and play a key role in the development and implementation of strategies in support of the overall business strategy Plans, leads / manages and/or oversees a diverse set of work activities requiring alignment across multiple areas Leads / manages the integrated implementation of policies / processes / procedures / changes in across multiple functional areas Provides direction and/or input to complex, wide ranging enterprise or cross-function / business projects/initiatives as a subject matter expert and where necessary participates in identifying, designing and testing solutions and supporting the implementation Facilitates key discussions and provides thought leadership to executive audience (output is roadmap and/or strategic plan/ deliverables/frameworks/ short to long term goals etc.) Leads partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management Works effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing others as needed

Adheres to enterprise frameworks and methodologies that relate to business management activities for own area Actively manages relationships with corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank Assesses / identifies key issues and escalate to appropriate levels and relevant stakeholders where required Maintains a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets). Participates in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations Leads relevant governance meetings or committees and related deliverables / outcomes Leads / facilitates and/or implements action/remediation plans to address performance/risk/governance issues

Provides thought leadership and/or industry knowledge for own area of expertise Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency Works effectively as a team, supporting other members of the team in achieving business objectives and providing client services Participates in knowledge transfer within the team and business units

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel Occasional International Travel Never Performing sedentary work Continuous Performing multiple tasks Continuous Operating standard office equipment - Continuous Responding quickly to sounds Occasional Sitting Continuous Standing Occasional Walking Occasional Moving safely in confined spaces Occasional Lifting/Carrying (under 25 lbs.) Occasional Lifting/Carrying (over 25 lbs.) Never Squatting Occasional Bending Occasional Kneeling Never Crawling Never Climbing Never Reaching overhead Never Reaching forward Occasional Pushing Never Pulling Never Twisting Never Concentrating for long periods of time Continuous Applying common sense to deal with problems involving standardized situations Continuous Reading, writing and comprehending instructions Continuous Adding, subtracting, multiplying and dividing Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing and so will you.

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@ . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

Business Analyst - Risk Management

Category: Business Analysis (functional and technical)

Main location: United States, Virginia, Reston

Position ID: J0825-1102

Employment Type: Full Time

Position Description:

CGI has an immediate need for a Business Analyst to join our team. This is an exciting opportunity to work in a fast-paced team environment supporting one of the largest customers. We take an innovative approach to supporting our client, working side-by-side in an agile environment using emerging technologies.

• This role is located at a client site in Reston, VA or Plano, TX A hybrid working model is acceptable.

We partner with 15 of the top 20 banks globally, and our top 10 banking clients have worked with us for an average of 26 years!

Your future duties and responsibilities:

We are seeking an experienced Business Analyst to serve as a critical link between business stakeholders and the development team. This role involves gathering, analyzing, and translating business requirements into actionable technical specifications and user stories. The ideal candidate will collaborate closely with product managers, developers, and other stakeholders to ensure alignment, remove impediments, and drive successful project delivery. This position requires strong analytical skills, excellent communication, and a solid understanding of Agile methodologies.

Required qualifications to be successful in this role:

• Strong analytical and problem-solving abilities with attention to detail.

• Proficiency in requirements elicitation, documentation, and translating business needs into technical specifications.

• Experience with Agile methodologies and Scrum framework.

• Familiarity with product backlog management, grooming features, and user stories.

• Ability to quickly learn and understand in-house workflow tools.

• Strong communication and interpersonal skills for effective collaboration across teams.

• Experience facilitating meetings, workshops, and cross-functional discussions.

• Knowledge of business process analysis and improvement techniques.

• Proficiency with tools such as MS PowerPoint, Excel, Outlook, and process modeling tools (e.g., Visio, IBM BPM, Aris, Pegasystems, Salesforce, Rational DOORS, BPMN).

• Exposure to Model Management Life Cycle or Software Development Life Cycle

• Experience with Lean, Six Sigma, or TQM methodologies

• Ability to work in environments with complex user data and ambiguous situations.

• MBA or Consulting experience preferred.

• Certifications in Agile, Scrum, or Business Analysis is a plus

• 3–7 years of relevant experience in business analysis or a similar role.

Education:

Bachelor's degree in computer science, Information Systems or related field

Other Information:

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $94,200.00 - $153,400.00.

CGI’s benefits are offered to eligible professionals on their first day of employment to include:

• Competitive compensation

• Comprehensive insurance options

• Matching contributions through the 401(k) plan and the share purchase plan

• Paid time off for vacation, holidays, and sick time

• Paid parental leave

•Learning opportunities and tuition assistance

• Wellness and Well-being programs

Skills:

• Business Analysis

• Detail-oriented

• SCRUM

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Clickhere ( to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

• Collect, analyze, and report on key change management metrics such as change requests, approvals, implementation success rates, and post-implementation reviews.
• Develop and maintain reports and dashboards in business intelligence tools (e.g., Power BI, Tableau) to track the status and progress of change management processes.
• Analyze trends and patterns in change management data to identify areas for process improvement and risk mitigation.
• Assist in the administration of the ServiceNow Change Management module, ensuring the proper setup and configuration of workflows and change processes.
• Generate and maintain reports and dashboards within ServiceNow to track change requests and approvals.
• Work with ServiceNow users to optimize the system, troubleshoot issues, and ensure accurate tracking of change requests.
• Design and develop interactive dashboards and reports to provide key stakeholders with real-time insights into the status of change management activities.
• Present findings in a clear, concise manner to senior leadership and business stakeholders, enabling informed decision-making.
• Automate the delivery of regular reports to stakeholders to improve the efficiency of change management reporting.
• Work closely with IT operations, project management, and change management teams to ensure alignment and transparency on change management metrics and status.
• Provide analytical support for change impact assessments, helping teams identify potential risks or areas of improvement in the change process.
• Support incident and problem management teams in relation to the outcomes of significant changes.
• Continuously evaluate and optimize the change management process by identifying gaps or bottlenecks in the system and proposing improvements.
• Assist in the development of best practices for tracking, managing, and reporting on changes, both in ServiceNow and across other systems.
• Assist in defining and refining change management KPIs and metrics to align with business objectives and IT governance requirements.

• Bachelor's degree in Business Intelligence, Information Technology, Computer Science, Data Analytics, or a related field.
• 2-4 years of experience working in business intelligence, data analysis, or IT service management.
• Experience with ServiceNow platform administration, especially in the Change Management module, is strongly preferred.
• Familiarity with ITIL framework and change management processes is a plus.
• Proficiency in business intelligence tools such as Power BI, Tableau, or similar data visualization platforms.
• Strong knowledge of SQL for querying and manipulating data from various sources.
• Familiarity with ServiceNow platform configuration, workflows, and reporting modules.
• Experience with reporting and dashboard creation, especially related to IT operations and service management.
• Strong ability to analyze and interpret data to provide actionable insights and recommendations.
• Attention to detail and commitment to producing high-quality, accurate reports.
• Ability to identify process inefficiencies and suggest data-driven improvements.
• Excellent written and verbal communication skills to present data insights to non-technical business stakeholders.
• Ability to work collaboratively with various teams and stakeholders, including IT, operations, and business leaders.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced, dynamic environment.
• Comfortable working under deadlines and with changing requirements.

• Certifications: ServiceNow Certified System Administrator, ITIL Foundation, or other relevant certifications are a plus.
• Experience in data automation and scripting (e.g., Python, PowerShell) is beneficial.
• Knowledge of IT service management processes and frameworks such as ITIL or COBIT is a plus.

• Hands-On Leadership and Implementation:
  
  • Personally lead critical projects and business analysis initiatives while establishing the foundation for scalable project management practices
  • Actively participate in requirements gathering, project planning, and execution, not just oversight
  • Develop and implement PMO and business analysis frameworks, methodologies, and tools that can grow with the organization
  • Roll up your sleeves to establish processes before delegating, ensuring a firsthand understanding of challenges
• Project and Portfolio Management:
  
  • Lead by example in managing key projects within the portfolio while overseeing the broader project landscape
  • Establish practical project management methodologies tailored to our small team environment
  • Perform hands-on business analysis for strategic initiatives, developing requirements documentation and process flows
  • Create and implement project prioritization frameworks to maximize business value with limited resources
• Process Development and Optimization:
  
  • Personally develop and document a right-sized Software Development Life Cycle (SDLC) methodology
  • Create streamlined project management and business analysis processes that minimize overhead while ensuring quality
  • Develop pragmatic vendor management processes, including selection criteria, evaluation frameworks, and performance monitoring
  • Establish efficient partner engagement models to ensure effective collaboration and value delivery
  • Implement and personally lead software acquisition processes from needs assessment through implementation
• Business Analysis Leadership:
  
  • Conduct and lead complex business analysis activities, including requirements elicitation, documentation, and validation
  • Develop business analysis standards, templates, and methodologies for the organization
  • Bridge the gap between business stakeholders and technical teams by translating business needs into functional requirements
  • Model best practices in stakeholder management and requirements development
• Vendor, Partner, and Software Management:
  
  • Take an active role in evaluating, selecting, and implementing software solutions
  • Personally manage key vendor and partner relationships to ensure optimal value delivery
  • Lead software license optimization efforts to maximize ROI and ensure compliance
• Team Development:
  
  • Build project management and business analysis capabilities through both direct leadership and mentoring
  • Foster a collaborative, hands-on culture where all team members, including directors, contribute directly to deliverables
  • Serve as both leader and practitioner, providing guidance while working alongside the team
• Performance Monitoring and Improvement:
  
  • Establish and track practical, value-focused KPIs for projects and business analysis activities
  • Develop and deliver executive-level reporting on project status and business outcomes
  • Continuously identify opportunities for process improvement based on direct project experience
• Change Management and Communication:
  
  • Lead by example in stakeholder communication and change management activities
  • Develop and personally deliver communications that align internal stakeholders with key initiatives
  • Actively manage resistance to change through direct engagement and leadership

• Bachelor's or Master's degree in Information Technology, Computer Science, Business Administration, or a related field
• 10+ years of hands-on experience in project management and business analysis, with at least 5 years in leadership roles
• Strong track record of personally implementing and optimizing project management and business analysis practices
• Demonstrated ability to both establish frameworks and processes while actively executing within them
• PMP (Project Management Professional) certification required; additional certifications in business analysis (e.g., CBAP, PMI-PBA) or Agile methodologies highly desirable
• Proven experience developing and implementing right-sized SDLC, project management, and business analysis methodologies
• Exceptional communication and interpersonal skills, with the ability to influence and build relationships at all levels
• Extensive experience in requirements elicitation, documentation, and management
• Strong analytical and problem-solving skills with a demonstrated ability to make data-driven decisions
• Experience with financial management, budgeting, and procurement in an IT context

• Working Director Mindset: You understand that in a small team, everyone, including directors, must contribute directly to deliverables
• Builder Mentality: You're excited about establishing processes and capabilities from the ground up before focusing on pure management
• Practical Approach: You value effectiveness over perfection and can right-size methodologies to fit organizational needs
• Lead by Example: You're willing to demonstrate best practices through your own work before expecting others to follow

• Ability to work in a fast-paced environment and manage multiple priorities
• Positive mindset, fearless to ask questions, and push against the status quo
• Ability to drive projects to completion on time
• Strong desire to work in a collaborative team-driven environment where everyone contributes directly to outcomes

• Be able to sit and/or stand for long periods of time without problem
• Extensive use of fingers and hands for typing
• Extensive use of eyes to be able to analyze documents electronically and physically for long periods of time