9,203 Manager Client jobs in the United States

Manager, Fashion Client Intelligence

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

About the role:

CHANEL is looking for a Manager with high intellectual curiosity to join the Fashion Client Intelligence Team in New York. You will play a leading role in leveraging client data to drive critical initiatives and deepen Chanel's understanding of client behavior through rich storytelling. This role interfaces with multiple teams across the division and is a key partner for the corporate & retail fashion teams. Our ideal candidate will have 4+ years of experience and a passion for working with data analysis in a highly collaborative environment.

What impact you can create at CHANEL:

• Lead retail relationship and ownership of client segmentation strategies and relevant recaps, for the following:

• All Northeast Boutiques

• Ephemeral Boutiques

• New Boutique Opening

• Boutique Closures

• Lead relationship with key categories on the merchandising teams

• Play a key leadership role in partnership with Client Touchpoints and EDM teams, including:

• Direct Mail: Ideate segmentation strategy, build & execute segments in CRM tool, & recap results in collaboration with Client Touchpoints team

• Targeted EDM: Build segments in CRM tool, & recap results in collaboration with Email Marketing team

• Own all client intelligence work connected to the Distribution team: PMA Briefs, Market Visit Decks, Key City Strategies, Retailer BRMs

• Represent Client Intelligence perspective on BTQ x tech projects to evolve existing tools or improve the client experience, capture rates, and quality & richness of client data (ongoing examples: CDC, DCC roll-out)

• Manage the Strategy, Governance, and Client Intelligence team budget

• Support the two Group Directors in pulling client analyses, including:

• Client analyses and client lists for Retail Leaders and all BTQs

• Client analyses and pre-buy reports for all Merchandising teams

• Various strategic client analyses by pulling raw data, gleaning topline insights, and populating PowerPoint presentations

You are energized by:

• Working with and learning from home office and retail field team members in a highly collaborative environment

• Connecting the dots across multiple departments to unlock opportunity and help the division make data-driven decisions

• Validating or disproving theories by marrying analytical and anecdotal data

• Sharpening your analytical mind through learning about the distinctions and similarities of our distribution network and understanding our product trends

• Passion to create compelling, beautiful visualizations using data, creativity, storytelling and PowerPoint skills

• Autonomy to innovate, ask questions, and challenge status quo

• Managing multiple projects simultaneously

What you will bring to the team:

• Proven ability to synthesize and interpret large data sets to tell a story with ease

• Comfortable collaborating with stakeholders with ranging levels of seniority

• Empathetic and inquisitive approach to problem solving

• Hunger to explore beyond what is requested

• Reliable with an upbeat 'can do' spirit

• Curious personality and comfort with ambiguity

• Desire to educate, influence, and share knowledge in a helpful manner

• Exceptional blend of analytical and problem-solving skills

• Adept at data visualization and creating visually compelling decks

• Demonstrated strength in communication and presentation skills

• Quick learner - ability to train on and learn new tools

• Self-motivated, results-oriented, strategic thinker

• Strong time management and prioritization skills with keen attention to detail

• Interest in luxury and retail markets

Position Logistics:

• 4+ years of experience in a data-driven role, ideally working with luxury and/or global brands

• Partially Remote: Role requires a minimum of three days in-person office presence at the designated location/office.

*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.

What skills you will learn? What experiences might you have?

• Project Management Skills

• How to best collaborate with individuals across differing titles and within Retail and Corporate teams

• Opportunities for visibility to senior leadership

• Direct leader committed to individual development

• CRM and Power BI Dashboard navigation

Compensation:

• The anticipated base salary range for this position is 70,200 through 110,000. Base salary is one component of the total compensation for this position. Other forms of variable pay (may/will) be offered for this position. Other components (may/will) include bonus potential, benefits, and/or perks.

Benefits and Perks:

• Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund

• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)

• Generous paid time off policies to include vacation, holiday, sick and volunteer days

• 401K and other incentives

• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program

• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Additional Information:

Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

Diversity and Inclusion:

• At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.

• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.

Chanel Community:

• CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.

• Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.

Sustainability:

• CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.

• Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

Arts and Culture:

• We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

Fondation Chanel:

• Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.

• For more information, please navigate to the Fondation Chanel website here

Career and Leadership Development:

• We have dedicated in-house teams focused on supporting the onboarding of employees,developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.

*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.

iHeartMedia
Current employees and contingent workers click here ( **to apply and search by the Job Posting Title.**
The audio revolution is here - and iHeart is leading it! iHeartMedia, **the number one audio company in America** , reaches 90% of Americans every month -- a monthly audience that's **twice the size of any other audio company** - almost three times the size of the largest TV network - and almost 4 times the size of the largest ad-supported music streaming service. In fact, we have:
+ **More #1 rated markets** than the next two largest radio companies combined;
+ **We're the largest podcast publisher** , with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix;
+ iHeart is **the home of many of the country's most popular and trusted on-air personalities and podcast influencers** , who build important connections with hundreds of communities across America;
+ We create and produce some of **the most popular and well-known branded live music events** in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour;
+ iHeartRadio is the **#1 streaming radio digital service** in America;
+ Our **social media footprint** is 7 times larger than the next largest audio service; and
+ We have **the only complete audio ad technology stack in the industry for all forms of audio** , from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we're able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option.
Because we reach almost every community in America, we're committed to providing a range of programming that reflects the diversity of the many communities we serve - and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.
Only one company in America has the #1 position in everything audio: iHeartMedia!
If you're excited about this role but don't feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!
**What We Need:**
At iHeartMedia, our digitally savvy team is charged with delivering best in class client service and ensuring a strategic and successful execution across our full digital product suite including the latest podcast, audio, social, video, display media, & custom tactics. We are seeking an outstanding candidate to join our Digital Client Success team, responsible for post-sale project management and execution across a book of Podcast and Digital business. This Manager will have the opportunity to think strategically and help support the development of key growth areas for iHeartMedia, partnering with internal teams inclusive of sales, pre-sale sale development, social, programming, creative production, events, research, ad/pod operations & inventory management. The position requires extensive cross-team partnership and coordination at all levels, excellent communication and analytic skills, and strong organizational skills.
The candidate should have knowledge and experience of the digital media space. This person is a self-starter and entrepreneurial project manager, thrives in building relationships with both clients and internal teams, with the ability to communicate highly detailed and nuanced information in a clear and effective manner. Must be able to work independently as well as collaboratively across teams. Attention to detail and the ability to successfully juggle multiple projects and priorities is critical.
**What You'll Do:**
+ Collaborating with internal departments to ensure that sold programs are booked & executed in alignment with operational and sales initiatives
+ Primary Client Contact for all post sale programs. Schedule and lead all internal/external calls, communicate production timelines & deliverables, and overall ensuring the experience exceeds client expectations
+ Provides a strategic lens and POV to bring custom programs to life, including but not limited to podcasts, influencer social campaigns, video content capture, sweepstakes, events, and on-site social activations
+ Maintain and optimize client campaigns to improve overall performance against pre-determined benchmarks on an ongoing basis
+ Responsible for full delivery against dollars booked across all digital, social, and podcast deliverables
+ Work with ad/pod ops as to provide critical thinking and troubleshoot any creative/tracking issues
+ Lead/contribute to population of comprehensive wrap up report that provides informed internal recaps on performance & learnings to help drive incremental revenue and client renewals.  
+ Collaborate with our internal billing & finance team monthly to ensure reconciling billing in a timely manner
+ Provide industry leading post-campaign analysis by partnering with internal subject matter experts, and creating comprehensive recaps, learnings, & recommendations
+ Keep abreast of industry news and developing POVs to communicate relevant updates to client/internal teams
**What You'll Need:**
+ Advanced skills in Microsoft Office and social media platforms
+ Up-to-date knowledge of digital marketing trends and potential new channels and strategies
+ Expertise in handling digital media campaignreporting results
+ Ability to manage projects from start to finish
+ Excellent organizational skills
+ High work standards and degree of attention to detail
+ Excellent problem-solving and decision-making skills
+ Excellent interpersonal skills and collaboration with others
+ 2-3 years digital account managementexperience or in a similar role
**What You'll Bring:**
**Location:**
Chicago, IL: 233 N. Michigan Avenue, 30th Floor, 60601
**Position Type:**
Regular
**Time Type:**
Full time
**Pay Type:**
Salaried
**Benefits:**
iHeartMedia's benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:
+ Employer sponsored medical, dental and vision with a variety of coverage options
+ Company provided and supplemental life insurance
+ Paid vacation and sick time
+ Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
+ A Spirit day to encourage and allow our employees to more easily volunteer in their community
+ A 401K plan
+ Employee Assistance Program (EAP) at no cost - services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
+ A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!
We are accepting applications for this role on an ongoing basis.
The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Non-Compete will be required for certain positions and as allowed by law.
Our organization participates in E-Verify. Click here ( to learn about E-Verify.
iHeartMedia is the number one audio company in the United States, reaching nine out of 10 Americans every month - we specialize in radio, digital, social, podcasts, influencers, data, and events across the nation and provide premier opportunities for advertisers.
Visit iHeartMedia.com to learn more about us.
Please review our Privacy Policy ( and Terms of Use ( .

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Manager, Client Success ensures that the Client Success Management strategy is achieved by leading a team of Client Success Specialists responsible for service delivery, lifecycle account management, and driving in-contract growth and renewals (with minimum churn). This is in pursuit of revenue and gross profit targets (for contracts within the Client Success Management account base) set out in the go-to-market services strategy.
They may additionally be responsible for the overall renewals target for their assigned account portfolio.
**What you'll be doing**
**ESSENTIAL DUTIES & RESPONSIBILITIES**
+ Responsible for ensuring the implementation of client contract strategies and service delivery engagements which are aligned to the overall Client Success strategy and objectives, ensuring these are developed and executed in a consistent manner.
+ Work closely with Client Success Management professionals and other client-facing stakeholders to ensure consistent and effective client engagements.
+ Remain constantly informed of major service delivery or relationship issues affecting key clients, intervening in the client engagement activities as required.
+ Develop and maintain relationships with key strategic clients to promote the value of NTT Ltd.'s Client Success Management offer and enhance understanding of clients' strategic needs.
+ Contribute to the development of Group Client Success Management strategy and oversees resulting regional delivery programs.
+ Ensure alignment to the Client Success Management operating model and strategy across the regional Client Success Management community.
+ Drive pro-active and collaborative membership of global Client Success Management community for their region, supporting practice initiatives and sharing local knowledge/best practice.
+ Develop and maintain relationships with cross-functional NTT Ltd stakeholders to promote/evangelize the Client Success Management agenda.
+ May be assigned direct management of client accounts, when needed.
**KNOWLEDGE, SKILLS & ABILITIES**
+ Interpersonal skills with the ability to develop and maintain solid stakeholder relationships (across relevant NTT Ltd cross-functional teams and within client environments where necessary)
+ Good communication skills (verbal and written) coupled with good questioning skills.
+ Demonstrates tactical management and leadership skills and drives standards of performance.
+ Strategic thinking ability coupled with good planning and execution skills.
+ Understanding of financial statements and metrics, including revenue, expense control, and growth relative to market
+ Ability to interpret complex data/reports, derive business insights and define relevant operating responses.
+ Understanding of NTT Ltd high-level operating model (how we work and which functions are involved)
+ Deep understanding of the NTT Ltd services business and commercial service offerings available
+ Good knowledge and understanding of IT service environment, service operations and ITIL practices.
+ Demonstrates an understanding of and the ability to position "partnership" offerings (i.e. Managed Services, Support Services, Consulting Services and Technical Services)
+ Understanding of NTT's approach to Client Success Management, including the strategic direction and operating model
#GlobalDataCentersCareers #LI-PD1
**EDUCATION & EXPERIENCE**
+ Bachelor's degree required.
+ PMP certification strongly preferred.
+ MBA preferred.
+ 10 + years managing a client services or customer service team in the data center industry with experience managing medium and large accounts.
+ Extensive experience and understanding of contract terms and conditions.
+ Experience with and understanding of account service level agreements (SLAs).
**PHYSICAL REQUIREMENTS**
+ Remain stationary for long periods of time.
+ Operate computer, peripherals, and other office equipment
**WORK CONDITIONS & OTHER REQUIREMENTS**
+ Perform work from a remote location with stable internet connection.
+ Travel may be required
+ Must be willing to work outside normal business hours, including weekends, late nights, holidays.
This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.
NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $107,400 - $55,700.
All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.
Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.
**Workplace type** **:**
Remote Working
**About NTT DATA**
NTT DATA is a 30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over 3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.
**Job Summary**
As Manager, Product Solutions, you will be responsible for building, leading and managing the Product Solutions (PSE) team in the North American region. Reporting to the Director of Product, Partnerships Solutions Group (PPSG), you will be a key member of the Global Client Services organization responsible for overseeing a cross-functional team tasked with supporting the lifecycle of FreeWheel products, from ideation through pilot and launch, ensuring serviceability, scalability, and client readiness. The team's role, which you will coordinate, is to interact with multiple FreeWheel teams and external clients and help them to translate their business needs into technical solutions.
This role will be a key strategic partner for Global Client Services (GCS), Product Management and Sales team to discuss escalations, to identify technical up-selling and growth opportunities and be part of multiple cross-team projects as the need arises. The role will also focus on understanding, delivering and maintaining adherence to the GCS and wider Freewheel Operating Plans with particular regard to company profitability and targets.
**Job Description**
**Core Responsibilities**
+ Build and manage a team of Product Solution Engineers to ensure they become specialists of a dedicated product suite within the Global Client Solutions organization by executing multiple product initiatives (GTMs), support the account team to run projects across FreeWheel´s client base and support new named sales initiatives as required.
+ Works with internal and external customers to ensure a positive experience.
+ Ensure team's ability to provide excellent technical guidance for the lifecycle of dedicated products and technical vetting for proposed usage of new products, acting as the primary technical liaisons for accounts teams and client, including technical demonstrations.
+ Ensure strong partnership and collaborative working relationship with other leaders and recommend changes in operational strategies, policies and procedures to the proper decision-makers.
+ Evaluates performance data on key metrics and provides continuous performance feedback to team.
+ Consistent exercise of independent judgment and discretion in matters of significance.
+ Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
+ Other duties and responsibilities as assigned.
**Employees at all levels are expected to:**
+ Understand our Operating Principles; make them the guidelines for how you do your job.
+ Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
+ Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
+ Win as a team - make big things happen by working together and being open to new ideas.
+ Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
+ Drive results and growth.
+ Respect and promote inclusion & diversity.
+ Do what's right for each other, our customers, investors and our communities.
**Disclaimer:**
+ This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
**Skills:**
Technical Acumen; Collaboration; People Management; Communication
**Salary:**
Primary Location Pay Range: $109,661.76 - $64,492.64
Additional Range: This job can be performed in Illinois with a Pay Range of 95,954.04 - 164,492.64
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary ( on our careers site for more details.
**Education**
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
**Relevant Work Experience**
5-7 Years
**Job Family Group:** Support

About our Team
Nexis® Solutions, as part of LexisNexis and the global RELX corporate family, connects customers to market-leading data through a flexible suite of scalable solutions, including our award-winning, flagship Nexis® + AI solution. By enabling fast access to a vast universe of enriched data with intelligent technologies, Nexis Solutions empowers business, media, non-profit, government, and academic organizations worldwide to quickly discover actionable insights that enable confident, performance-driving decisions.
About the Role
We are seeking a Manager of Client Support to lead a team responsible for delivering exceptional service, ensuring account satisfaction, and driving customer retention and growth. This role will be instrumental in scaling support operations, aligning team objectives with broader organizational goals, and coaching the team to deliver high-impact customer operation effectiveness. You will work closely with cross-functional teams, including Sales, Customer Success, Operations, Finance, and Product, to ensure a seamless customer experience. This role requires strong leadership, team development, coaching and training, operational oversight, and a customer-first mindset.
Location: Raleigh, NC, On-Site
Responsibilities
Team Leadership & Development
+ Support and develop a high-performing team by conducting regular one-on-ones, team meetings, performance reviews, and professional development planning.
+ Foster a customer-centric culture focused on excellence, accountability, and growth.
Operational Oversight
+ Oversee the team's day-to-day activities, ensuring timely and accurate support across billing, invoicing, product configuration, training coordination, and issue resolution.
+ Collaborate with internal teams to streamline processes and improve service delivery.
+ Utilize customer engagement metrics and identify areas for improvement.
Customer Advocacy & Account Strategy
+ Ensure the team maintains a deep understanding of customer portfolios and is equipped to support customer needs and escalations.
+ Support key customer initiatives, including renewal planning, expansion opportunities, and client feedback loops.
Process & Quality Improvement
+ Develop and implement best practices, playbooks, and standard operating procedures for the team.
+ Leverage tools such as Salesforce and Gong to enhance reporting, communication, and service delivery efficiency.
Cross-Functional Collaboration
+ Serve as a liaison between the team and other departments to ensure unified customer communication and service continuity.
+ Represent the voice of the team in cross-functional initiatives and strategy sessions.
Requirements
+ Bachelor's degree in business, communications, or a related field, or equivalent practical experience.
+ Demonstrate professional experience in customer support, customer success, or a related function. A background in enterprise customer support or a B2B SaaS environment is advantageous.
+ Display a background in team leadership, people management, or mentorship roles.
+ Proven ability to motivate, support, and guide team members effectively. Experience managing geographically dispersed teams is advantageous.
+ Possess excellent communication, coaching, and interpersonal relationship skills.
+ Demonstrate strong organizational abilities, with a knack for managing multiple priorities effectively. Familiarity with account planning and cross-functional collaboration is advantageous.
+ Proven problem-solving and analytical skills, with a focus on evidence-informed decision-making.
+ Be familiar with CRM and customer experience platforms (such as Salesforce, Gong, Gainsight, or similar).
+ Possess a genuine interest in supporting customers and a mindset for continuous growth and improvement.
Work in a Way That Works for You
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous well-being initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for You
We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Health Benefits: Comprehensive, multi-carrier program for medical, dental, and vision benefits
+ Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
+ Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance, and Time-off Programs
+ Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
+ Family Benefits, including bonding and family care leaves, adoption, and surrogacy benefits
+ Health Savings, Health Care, Dependent Care, and Commuter Spending Accounts
+ In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
In this role, you will support the Client Team in our efforts to strategically engage with our leading clients across the NBCUniversal portfolio in the Technology and Telecommunications categories. You will work closely with sales and marketing teams to develop client-focused efforts designed to drive revenue and grow our clients' businesses as well as with strategy and insights teams to ensure we're informed about category trends, news and insights.
Duties and Responsibilities
+ Serve as the key steward for assigned accounts within the Technology & Telecommunications categories, developing a comprehensive understanding of associated internal and external goals/KPIs
+ Use your knowledge of the NBCUniversal portfolio to help prepare thoughtful and insight-driven sales/marketing materials, proposals and presentations that enhance our partnerships and differentiate NBCUniversal in the marketplace
+ Develop strong internal relationships and communicate effectively with Sales, Marketing, Research, Strategy and Enterprise teams to help facilitate collaboration and information sharing
+ Maintain internal client tracking materials, such as status reports, business overviews, and client mapping documents
+ Where applicable, provide support in the management of high-profile partnerships
+ BA/BS or equivalent experience
+ 5+ years of sales, client solutions or agency experience
Desired Characteristics:
+ Strong written and oral communication skills
+ Strong organizational skills and attention to detail
+ Knowledge of sales, media and brand marketing process
+ Strong knowledge of Power Point and building proposals
+ Proficiency in excel
+ Ability to solve problems and work proactively
+ Passion for the content and distribution business
+ Knowledge of the digital marketplace preferred
Additional Requirements:
Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page ( of the Careers website.
Salary range: $90,000 - $115,000 base + sales incentive compensation eligible
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to

**ADP is hiring a Manager, Client Service.**
+ _Are you excited about leading and developing a team?_
+ _Are you passionate about collaborating with internal and external stakeholders to ensure the best experience for our clients?_
+ _Do you enjoy working in a fast-paced environment?_
**Well, this may be the role for you.**
**Ready to make your mark?**
**WHAT YOU'LL DO:** Responsibilities
**What you can expect on a typical day:**
+ Lead daily activities of the team to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities and overall goals
+ Enhanced understanding and implementation of Business Units strategic goals. Oversee the use of standard process workflows by team
+ Function as a consultant and business partner to other groups within ADP
+ Train and mentor team members and identify development needs across the team, working Director to coordinate additional training as needed
+ Track various productivity and performance standards to ensure that established levels are achieved, especially during critical activity periods
+ Serve as an acting backup to the Director, providing leadership, guidance and direction to team members in the absence of the director
+ Manage escalated issues and provide direction.
+ Collaborate with peers to establish best practices
+ Analyze team statistics and prepare reports for the Director
+ Evaluate associates on performance and complete annual performance appraisals.
+ Work in collaboration with associate to establish Individual Development Plans.
+ Develop and administer corrective action and performance improvement plans.
+ Hire/Fire authority in conjunction with Human Resources.
+ May have budgetary responsibility.
+ May have oversight of Workforce Management to include scheduling, and succession planning.
+ Participate in task forces, strategic initiatives, stretch assignments and collaboration opportunities with other business units
**TO SUCCEED IN THIS ROLE:** _Required Qualifications_
+ At least 5 years of related experience
+ At least 3 years of people leadership experience
+ FINRA Principal Licensing
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experiences could include:
+ Experience noted above, OR
+ Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success
**BONUS POINTS FOR THESE** : _Preferred Qualifications_
+ MBA or advanced degree
+ Ability to communicate effectively to all levels of internal and external contacts verbally and in writing
+ Excellent collaboration, organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions
+ Ability to work and thrive in a team environment, focused on achieving results
+ Ability to maintain cooperative working relationships with all levels of management
+ Ability to assess team members' performance and provide motivational support
+ Ability to work both independently and as part of a team
+ Strong client relationship building skills
+ Ability to recognize basic procedural issues as they arise and escalate to the appropriate level
+ Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations
+ Proficient in the latest web technologies and working knowledge of various operating systems
+ Proficient using Microsoft OfficeCPP or FPC certification
+ Proficiency and in-depth knowledge of all pertinent ADP HR, Payroll and Benefits policies and procedures
+ Prior leadership training
#LI-KD1
#LI-Hybrid
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

We're seeking a proactive self-starter with strong organizational and program management skills, someone who thinks strategically and collaborates naturally. As a Client Account Manager (CAM) in Deloitte's Government & Public Service (GPS) practice, you'll work with senior leaders to strengthen key client relationships and drive account growth. You'll help execute account priorities, deliver strategic solutions, share best practices, and serve as the vital link between the broader firm and the account team.
Work You'll Do
You will develop and manage initiatives and programs that meet objectives with minimal instruction and a high degree of autonomy. Your responsibilities will include:
Building and Sustaining Relationships
+ Plan and execute account leadership meetings and retreats.
+ Manage account strategy and implementation plans, suggesting adjustments as needed.
+ Create targeted content and events to advance client relationships and brand.
Delivering the Firm
+ Connect the dots across the organization to bring a comprehensive understanding of Deloitte's offerings to account strategy and delivery.
+ Serve as a brand ambassador by participating in conferences and events.
+ Utilize relevant tools and systems to meet account objectives.
+ Manage the pipeline and support small pursuits by tracking deliverables and submissions.
+ Create and coordinate account materials and content for leaders, pursuits, and proposals.
Leading and Developing Others
+ Support talent strategy and culture-building initiatives.
+ Manage and communicate account-related information to ensure team collaboration.
Understanding the Business
+ Manage market, client, and competitive intelligence activities to facilitate account growth.
+ Work with client account leaders to identify and address client issues, delivering unique client experiences.
The Team
At Deloitte, clients are at the heart of everything we do. Within Client Excellence, the Client Account Management (CAM) program is composed of professionals dedicated to delivering streamlined, cross-functional support to our most important client accounts. CAMs work collaboratively across service lines to ensure clients receive comprehensive solutions tailored to their needs. Like other Deloitte practitioners, CAMs are aligned to specific industries, enabling them to bring deep sector knowledge and insights to every engagement.
Qualifications
Required:
+ Bachelor's degree preferably in business, management, or a related field
+ 8+ years of progressive professional experience, including a proven track record in account management or consulting/client service roles.
+ Experience in managing client relationships, delivering solutions, and driving client satisfaction across multiple projects or engagements.
+ Strong ability to manage parallel tasks and priorities, with a focus on accountability.
+ Ability to compile information from disparate sources under tight deadlines
+ Organized with strong management and coordination skills, attention to detail
+ Strong storytelling skills and ability to convey complex information to a variety of audiences
+ Excellent analytical and problem-solving skills.
+ Experience mentoring/counseling others.
+ Proficient in Microsoft Office suite; strong PowerPoint and Excel skills critical.
+ Work from the Deloitte office on an average of three days per week.
+ Must be legally authorized to work in the United States without employer sponsorship, now or at any time in the future
Preferred:
+ Experience working in a professional services firm
+ Experience working in the public sector and/or with public sector clients
+ Experience supporting business development and pursuit management
+ Demonstrated experience working with California State and Local Government agencies
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,900 to $181,900.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Language: Information for applicants with a need for accommodation: qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

We're seeking a proactive self-starter with strong organizational and program management skills, someone who thinks strategically and collaborates naturally. As a Client Account Manager (CAM) in Deloitte's Government & Public Service (GPS) practice, you'll work with senior leaders to strengthen key client relationships and drive account growth. You'll help execute account priorities, deliver strategic solutions, share best practices, and serve as the vital link between the broader firm and the account team.
Work You'll Do
You will develop and manage initiatives and programs that meet objectives with minimal instruction and a high degree of autonomy. Your responsibilities will include:
Building and Sustaining Relationships
+ Plan and execute account leadership meetings and retreats.
+ Manage account strategy and implementation plans, suggesting adjustments as needed.
+ Create targeted content and events to advance client relationships and brand.
Delivering the Firm
+ Connect the dots across the organization to bring a comprehensive understanding of Deloitte's offerings to account strategy and delivery.
+ Serve as a brand ambassador by participating in conferences and events.
+ Utilize relevant tools and systems to meet account objectives.
+ Manage the pipeline and support small pursuits by tracking deliverables and submissions.
+ Create and coordinate account materials and content for leaders, pursuits, and proposals.
Leading and Developing Others
+ Support talent strategy and culture-building initiatives.
+ Manage and communicate account-related information to ensure team collaboration.
Understanding the Business
+ Manage market, client, and competitive intelligence activities to facilitate account growth.
+ Work with client account leaders to identify and address client issues, delivering unique client experiences.
The Team
At Deloitte, clients are at the heart of everything we do. Within Client Excellence, the Client Account Management (CAM) program is composed of professionals dedicated to delivering streamlined, cross-functional support to our most important client accounts. CAMs work collaboratively across service lines to ensure clients receive comprehensive solutions tailored to their needs. Like other Deloitte practitioners, CAMs are aligned to specific industries, enabling them to bring deep sector knowledge and insights to every engagement.
Qualifications
Required:
+ Bachelor's degree preferably in business, management, or a related field
+ 8+ years of progressive professional experience, including a proven track record in account management or consulting/client service roles.
+ Experience in managing client relationships, delivering solutions, and driving client satisfaction across multiple projects or engagements.
+ Strong ability to manage parallel tasks and priorities, with a focus on accountability.
+ Ability to compile information from disparate sources under tight deadlines
+ Organized with strong management and coordination skills, attention to detail
+ Strong storytelling skills and ability to convey complex information to a variety of audiences
+ Excellent analytical and problem-solving skills.
+ Experience mentoring/counseling others.
+ Proficient in Microsoft Office suite; strong PowerPoint and Excel skills critical.
+ Work from the Deloitte office on an average of three days per week.
+ Must be legally authorized to work in the United States without employer sponsorship, now or at any time in the future
Preferred:
+ Experience working in a professional services firm
+ Experience working in the public sector and/or with public sector clients
+ Experience supporting business development and pursuit management
+ Demonstrated experience working with California State and Local Government agencies
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,900 to $181,900.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Language: Information for applicants with a need for accommodation: qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.