14 Managers jobs in Sapulpa

Operations Manager

74152 Tulsa, Oklahoma Valmont Industries, Inc.

Posted 5 days ago

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Job Description

801 N Xanthus Tulsa Oklahoma
**_Why Valmont_**
**We're Here to Move the World Forward.**
Valmont impacts millions of people around the world every day, yet they might not realize the many ways. Our technology is helping feed the growing population, supplying the world with more reliable energy and access to renewables, enhancing connectivity in remote and urban locations to create a sustainable future and so much more. Simply put, Valmont is advancing agricultural productivity and reimagining vital infrastructure to make life better.
Join a _Fortune_ 1000 company that respects hard work, honors diversity and invests in our employees as we focus on creating the world of tomorrow, today. _We are the modern workforce_ . Are you ready to move the world forward? Apply now.
The position supervises the profitable and safe operation of the manufacturing function in a growth environment. This is accomplished through employee motivation, plant scheduling and machine loading, proper maintenance and care of equipment, assuring a quality product, maintaining good management/employee relations, recommending new equipment and capital assets and controlling plant costs.
**Essential Functions:**
+ This position has approximately 8 direct reports and approximately 240-260 employees to directly and indirectly supervise
+ Satisfy customers through quality products and on time deliveries
+ Obtain a high level of plant productivity through continuous improvement
+ Ensure an effective maintenance program and personnel
+ Directs plant supervision in quality level necessary to minimize rejects, reworks, and field problems
+ Keep abreast of new manufacturing technology and equipment
+ Direct and advise an on-going safety program to minimize frequency and severity of accidents
+ Maintains a secure plant with a minimal loss of tools and inventory
+ Implement and maintain an effective MRO storeroom
+ Evaluate man-hour requirements in unusual and large jobs to assist sales force
+ Reviews reports to analyze department and employee performance levels
+ Maintain good employee relations
+ Demonstrates a commitment to the Valmont Safety Mission Statement and Corporate Safety's Critical Successes Factors process
+ Participates in the development and implementation of the annual Site SBO Plan, completes those tasks assigned to this position and provides necessary support and resources to have 100% of the Plan completed
+ Work with Accounting and PC to attain the financial goals set by upper management
+ Responsible in dealing with employee issues in partnership with Human Resources
+ This position also requires some travel and association with other Valmont facilities
**Required Qualifications of Every Candidate (Education, Experience, Knowledge, Skills and Abilities):**
+ 3-5 years of experience as a supervisor in a metal fabrication environment that exhibits the candidate's skills and capabilities to meet the principle accountabilities of the position
+ High School Diploma or GED equivalent
+ College Degree or equivalent work experience
+ Excellent communication skills
+ Strong organizational skills
+ Knowledge of IFS or MRP/ERP Systems and good computer skills
+ Ability to handle multiple tasks in a fast paced environment
+ Strong leadership skills
+ Extensive knowledge of Manufacturing processes
+ Strong Microsoft Excel skills
+ Lean Daily Management, Managing for Daily Improvement, SQDC Board/Hour by Hour (Performance Board) Experience
+ Lean Kaizen/Operation Excellence/Continuous Improvement Shop Floor Experience
+ Experience with kitting operations
**Highly Qualified Candidates Will Also Possess These Qualifications**
+ 2+ years of experience managing multiple shifts
+ Bachelors of Science Degree in Business/Management or related field
+ Formal Lean Certification and ability to teach and lead shop floor change initiatives with a cross functional team
**Working Environment and Physical Efforts:**
Work is performed in a factory setting, with most of the time being spent moving around different areas of manufacturing and shipping areas. The incumbent is regularly required to sit, stand, and walk for extended periods of time, as well as talk and listen on the phone and in personal conversations or meetings. This position will be exposed to all hazards located at manufacturing sites including noise, fumes, excessive heat/cold, dust, welding arc, all chemicals associated with the manufacturing areas, fire, smoke, unstable debris and confined spaces. Environment is fast-paced and demanding most of the time. This position will require long days to support the Manufacturing initiative for a multi-site, four shift, seven day a week operation.
The employee is frequently required to use hands to fingers, handle, or feel and reach with hands and arms while working in the office with various files and forms and while working on the computer. Incumbent must utilize proper ergonomic safeguards such as monitor height and positions, keyboard location and height and proper wrist rests. The incumbent must occasionally lift and/or move up to 20 pounds in working with large files, binders, computer equipment and shop equipment. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.
**Benefits**
Valmont offers employees and their families a comprehensive Total Wellbeing benefit package to ensure their individual and family's overall wellness needs are met. Some offerings are dependent upon the role, work schedule, or location and can include the following:
+ Healthcare (medical, prescription drugs, dental and vision)
+ 401k retirement plan with company match
+ Paid time off
+ Employer paid life insurance
+ Employer paid short-term and long-term disability including maternity leave
+ Work Life Support
+ Tuition Reimbursement up to $5,250 per year
+ Voluntary programs like tobacco cessation, Type 2 diabetes reversal, one-on-one health coaching, mortgage services and more
Valmont does not discriminate against any employee or applicant in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected by law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
If you have a disability and require any assistance in filling out the application for employment email
Valmont is here to modernize vital infrastructure and increase agricultural productivity, sustainably and reliably. We galvanize steel to last a century with minimal environmental impact. We modernize irrigation to feed a growing population by utilizing the latest technology. We harden the electrical grid to enable the delivery of reliable power to millions of homes around the world. And we help make communities everywhere safer, cleaner and more connected through our smart infrastructure technology.
Valmont serves two primary markets - agriculture and infrastructure - and seven diverse product lines: Utility, Lighting and Transportation, Telecom, Solar, Coatings, Irrigation and Ag Tech. We manufacture products in 85 facilities spread across six continents, and we do business in 100 different countries.
That's what Valmont does. We conserve resources and improve life, finding ways to make innovation and technology beneficial in the real world.
+ That's the value we add.
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Operations Manager

74152 Tulsa, Oklahoma Lamar Advertising Company

Posted 15 days ago

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Job Description

**Description**
Do you have what it takes to lead a fast-paced operations team? If you're great at planning schedules and enjoy spending time outside, we have a great opportunity for you! Our Lamar office in Tulsa, Oklahoma is now hiring to help us bring outdoor advertising campaigns to life for brands in Tulsa, OK and the surrounding areas. We're in search of a safety-oriented, front-line Operations Manager that can motivate our Operations team through positive leadership and hands-on training.
The purpose of the Operation Manager is to manage and educate the operations crew. The Operations Manager is responsible for maintaining safe structures, equipment, and shop. The Operations Manager is a first-line manager in the operations department.
**Why Lamar?**
Lamar Advertising has been named as a "Best Company to Work For" in U.S. News & World Report's annual ranking. Check out these videos to learn more about Lamar:
+ About Us ( Our Relationships
+ Giving Back Program ( you can expect from us:**
+ **A Monday-Friday 7:00am-3:30pm work schedule**
+ **First-year earning potential of $70,000 - $80,000 / year *including bonus opportunities***
+ 120 hours of paid time off (PTO) that increases with tenure
+ 12 paid company holidays, including President's day and Juneteenth
+ Career advancement opportunities
+ Ongoing professional development and internal leadership programs to maximize your career potential
+ Multiple medical plan options and health savings account
+ Hospital, Critical Illness, and Accident coverage
+ Short & long-term disability and paid parental leave
+ Employee Stock purchase plan
+ 401k plan with company match
+ Wellness program incentives such as medical plan premium holidays and HSA contributions
**What we're looking for in YOU:**
+ Working knowledge of personal computers, including Microsoft Office suite to prepare business correspondence and prepare spreadsheets
+ Skill in setting priorities which accurately reflect the importance of job responsibilities.
+ Skill in establishing rapport, encouraging individuals on a professional basis, and listeningperceptively
+ Skill in mediating between parties and groups.
+ Skill in working as a part of a team, collaborating with employees, and maintain good working relationships.
+ Skill in managing including organizing objectives, delegating responsibility, training, evaluating subordinate effectiveness, and administering necessary discipline.
+ Detailed knowledge of building and dismantling structures, installing and uninstalling advertisements, electrical upkeep, and vegetation maintenance as it pertains to the billboards.
+ Detailed knowledge of Lamar, OSHA, DOT, federal and state safety regulations.
+ Ability to understand and operate within a set budget.
+ Detailed knowledge of the inventory/market and obstacles of each structure in the market.
+ Ability to drive safely in a company vehicle.
**Education and experience:**
+ A high school diploma is required.
+ A valid driver's license is required.
+ Generally falls into this location size, but not limited to: up to 16 million in revenue
+ 3 years of Operations experience in the outdoor advertising industry or equivalent experience in a safety-related position is required
+ 1-3 years of supervisory experience is required.
+ Must have recommendation from Area Field Manager, Territory Manager, or Regional Manager
+ Preferred certifications, depending on location need: CDL, Crane, Signal, Rigging, or LDD
+ A one year certificate, or training, from a college or technical school in welding, construction, electrical, or related field is preferred.
+ An OSHA (Occupational Hazard and Safety Administration) safety certification is preferred.
+ Other equivalent combination of education & experience
**Please note: Upon submitting your application, you will be asked to complete an 8-15 minute personality assessment. This assessment compares your professional soft skills to the skills required for success in this role. Please answer honestly; this is not a test!** **_Not completing this assessment could result in disqualification from consideration for this position._**
**_Candidates with a disability in need of an accommodation to fulfill our application requirements should email_** ** **
**A day in the life:**
+ Responsible for managing the safety program. This includes hosting monthly safety meeting, ensuring the crew wears the correct safety clothing and equipment, and performing monthly safety observations.
+ Responsible for overseeing the maintenance and appearance of the structure and Lamar owned properties. This includes ensuring the advertisements are installed correctly, ensuring the vegetation is maintained, and ensuring the structures are properly maintained and upgraded.
+ Responsible for managing major construction projects. This includes negotiating with subcontractors/vendors, purchasing materials, interacting with the lessor, etc.
+ Responsible for overseeing expenses and ensuring the operations department remains within budget. Also responsible for tracking the inventory.
+ Responsible for planning daily duties and routes for the operations crew, including routing their schedules based on installation and maintenance needs.
+ On occasion, may be required to install and maintain billboards.
**Physical Demands and Work Environment:**
+ The primary work environment for this position is the office, shop, and outdoors.
+ The physical demands for this position are moderate to heavy lifting (up to 100 pounds), pushing, reaching, seeing (reading, color distinction, acuity, depth perception, and peripheral vision), sitting less than 50%, standing, stooping, talking, turning, walking, and climbing (up to 200 feet).
+ Nights spent away from home traveling are less than 10%.
**Who we are:**
Founded in 1902, Lamar Advertising Company is one of the largest outdoor advertising companies in the world. With over 351,000 displays across the United States and Canada, Lamar is dedicated to helping both local businesses and national brands reach broad audiences every day.
We provide ad space through:
+ Billboards
+ Interstate logos
+ Handpainted murals
+ Transportation and airports
+ The largest network of digital billboards in the United States
We live by the Golden Rule, and we operate with honesty and integrity in every aspect of our business. We are open with our employees, transparent with our customers, and loyal to the communities in which we serve. While Lamar is a large company, each office has its own culture and family atmosphere, making employees feel connected both locally and nationally.
We are committed to sustainable and environmentally friendly business practices and use a number of innovative strategies to reduce our environmental impact. We are actively working to reduce our annual greenhouse gas emissions and are projecting a 70% decrease by 2026 as a result of our efforts.
**Lamar is an EEO/AA employer including Individuals with Disabilities, Protected Veterans, and any other State or Federally protected characteristic.**
**Please note:** Lamar Advertising does not sponsor or take over sponsorship of a work visa. Only candidates with U.S. work authorization not requiring sponsorship will be considered for employment.
**SMS and Email Communications:** By providing your contact information and submitting this form, you agree to receive email and SMS communications from Lamar Advertising Company regarding job opportunities, hiring events, and career-related updates. Message and data rates may apply. You can opt out at any time by emailing or replying 'STOP' to text messages. Your information will be processed in accordance with our privacy policy ( .
**Disability Self-Identification:** When applying for a job with Lamar, you will be asked to voluntarily self-identify whether you have a disability. Please take a moment to watch **this video ( for clarification on why we're asking for this information!
**California Residents -** Lamar collects personal information in the ordinary course of considering job applicants. This information may include, for example, name, address, phone number and other contact information, employment history and reference contact information, and any other information provided by an applicant to Lamar. By submitting an application, you consent to the use or sharing of this personal information solely for the purpose of consideration for employment by Lamar. Lamar will not sell this information.
#Reg57ID
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
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Operations Manager

74101 Tulsa, Oklahoma John Zink

Posted 22 days ago

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Job Description

Permanent
Your Job

John Zink, is seeking a Manufacturing Operations Manager to join our leadership team in Tulsa, OK.

As the Manufacturing Operations Manager, you will provide strategic direction and leadership to a team of Supervisors within John Zink's combustion business. You will set clear priorities, define performance expectations, and ensure alignment with organizational goals. This role is accountable for achieving measurable results in safety, quality, delivery, and cost performance while fostering a culture of accountability and continuous improvement.

You will be responsible for developing and empowering front-line leaders, building bench strength for future leadership needs, and driving engagement across the organization. By modeling and applying our Principle Based Management philosophy, you will create an environment where individuals and teams can contribute at their highest potential.

Our Team

John Zink continues to grow their Tulsa Manufacturing Facility into a world class operation. We are recognized for safety, environmental excellence, innovation, and customer service. This is a great opportunity for an individual to be part of an operative team and gain experience with a well-established and growing manufacturing facility and test facility.

What You Will Do

  • Build and foster a PBM-aligned culture by effectively applying the Role of a Supervisor framework.
  • Lead and develop motivated, high-contributing individuals to drive quality and excellence in team performance.
  • Oversee the planning, direction, and coordination of manufacturing operations to achieve or exceed company goals for safety, quality, and productivity.
  • Communicate expectations and priorities clearly while guiding the team through change management and transformation initiatives.
  • As a cost center owner, identify, recommend, and implement strategies to improve productivity, efficiency, and cost optimization.
  • Leverage manufacturing systems and data analysis tools to establish metrics, assess risks and opportunities, and implement effective countermeasures.
  • Apply knowledge of innovative technologies, industry trends, and emerging developments to continuously improve operations.
  • Collaborate proactively with Project Management, Design, Engineering, Supply Chain, and Production Control teams to drive execution excellence across the organization.

Who You Are (Basic Qualifications)

  • Experience building strong cross-functional relationships (e.g., design, engineering, supply chain), resulting in improved project execution or customer satisfaction.
  • Experience managing teams in manufacturing, operations, industrial or military environment.

What Will Put You Ahead

  • Prior experience implementing or leveraging ERP/MRP or manufacturing systems to drive measurable performance improvements.
  • Experience in reducing operating costs, improving efficiency, or increasing throughput using data-driven decision-making.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here .

Who We Are

John Zink, a Koch Engineered Solutions business, is the leading global combustion and emission control partner, delivering exceptional, tailored solutions including industrial burners, flares, thermal oxidizers, and vapor control systems. Backed by decades of proven performance, unrivaled research and development, plus expert service and support, we tackle the industry's most challenging demands and foster transformative, collaborative partnerships. Our enduring commitment to excellence not only shapes our legacy but also our future, by delivering reliable solutions that drive progress and ensure lasting impact for decades to come.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here , aquí , or tu ).

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Operations Manager - Waterworks

74013 Broken Arrow, Oklahoma Ferguson Enterprises, LLC.

Posted 1 day ago

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Job Description

**Job Posting:**
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Ferguson is currently seeking an Operations Manager to join our Waterworks team! This role leads our Southern Plains Territory waterworks business operations, ensuring we maintain our reputation for extraordinary service and operational integrity.
**Position Details**
+ Reports to the Sr. Operations Manager
+ Support a team of over 60 associates, contributing to a collaborative and high-performing business unit environment.
**Business Accountabilities and Operational Management:**
+ Supports business and sales objectives through the effective and efficient management
+ Collaborates with the General Manager and other key leaders to build, steer and strengthen the culture.
+ Supports the Key Leadership Team with on-site support in the same facility/vicinity to foster in person communication between themselves and the remainder of the key leaders.
+ Supports day-to-day business process and function.
+ Aligns with the District Operations Manager with prioritizing corporate objectives as well as areas of improvement.
**Job Duties & Responsibilities:**
+ Implement and maintain company policies for the Waterworks business unit.
+ Implements operational efficiency improvements which may include, but are not limited to, standardization of systems, quality control, safety, site selection, facility design, and customer satisfaction.
+ Manage the internal audit process to ensure compliance with organizational standards.
+ Identify and implement process improvements based on experience and findings.
+ Develop and recommend specific courses of action based on analysis of data to ensure we are striving toward proper data driven decisions.
+ Maintain the safety and security of the Branch in accordance with OSHA standards and carry out all policies, rules, regulations, and procedures set by the organization.
+ Support the development of branch leadership through coaching and mentoring opportunities.
+ Lead associates, implement processes, and policies to profitably, maintain and grow market share, sustain customer loyalty, and provide opportunities for growth.
+ Identify new opportunities for cost savings.
+ Facilitate and develop standard operating procedures.
+ Participate in leadership meetings and represent associate concerns, policies, and guidelines to the management team.
+ Conduct regular associate and branch leadership meetings to promote change leadership and continuous improvement.
+ Represent the organization to customers, associates and leadership as needed.
+ Collaborate with the shared purchasing center to assist in managing purchasing and inventory control activities
+ Grow market operationally through facility additions, changes, and HR moves to promote growth.
+ Facility management and approval of maintenance needs or changes for business and market needs.
+ Business Process Review to manage locations to meet company goals in accordance to process and inventory requirements.
+ Advise and support business unit, district, waterworks division and company initiatives.
**Qualifications:**
+ 3-5 years water, wastewater, or related infrastructure industry experience
+ Ability to apply knowledge and skills with understanding of external environment factors.
+ Experience providing expert advice, coaching and counseling within field/function area.
+ Exceptional ability to organize and prioritize work.
+ Strong written and verbal communication skills.
+ Demonstrated ability to develop and deliver effective presentations to groups at multiple levels of the organization (associates, branch leaders, GMs, etc).
+ Proficient in Microsoft Office software (Outlook, Teams, Word, Excel, PowerPoint, Access, etc.).
+ Ability to effectively use Ferguson's inventory and logistics system (Trilogie).
+ Outstanding organizational and leadership skills to effectively respond to urgent situations
+ Ability to travel throughout the market as needed
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
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**Pay Range:**
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$7,033.34 - $11,250.00
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**_Estimated Ranges displayed are Monthly for Salaried roles_** **OR** **_Hourly for all other roles._**
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This role is Bonus or Incentive Plan eligible.
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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
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_The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability._
_Ferguson Enterprises, LLC. is an equal employment employer_ _F/M/Disability/Vet/Sexual_ _Orientation/Gender_ _Identity._
Equal Employment Opportunity and Reasonable Accommodation Information (
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Pharmacy Operations Manager

74152 Tulsa, Oklahoma Walgreens

Posted 15 days ago

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Job Description

**Job Description:**
+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
**Operations**
+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
+ Accountable for completion of non-clinical patient calls.
+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
**People & Performance Management**
+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
**Training & Personal Development**
+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
+ Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
**Communication**
+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
**Job ID:** BR
**Title:** Pharmacy Operations Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 6040 S YALE AVE,TULSA,OK, -S
**Full District Office Address:** 6040 S YALE AVE,TULSA,OK, -S
**External Basic Qualifications:**
+ High School Diploma, GED, or equivalent.
+ PTCB or ExCPT certification (except in Puerto Rico).
+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Requires willingness to work flexible schedule, including evening and weekend hours.
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
**Preferred Qualifications:**
+ Previous people management/ leadership experience.
+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Non-Specialty
**Store:** 15777-TULSA OK
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Pharmacy Operations Manager

74152 Tulsa, Oklahoma Walgreens

Posted 15 days ago

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Job Description

**Job Description:**
+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
**Operations**
+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
+ Accountable for completion of non-clinical patient calls.
+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
**People & Performance Management**
+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
**Training & Personal Development**
+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
+ Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
**Communication**
+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
**Job ID:** BR
**Title:** Pharmacy Operations Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 1438 N LEWIS AVE,TULSA,OK, -S
**Full District Office Address:** 1438 N LEWIS AVE,TULSA,OK, -S
**External Basic Qualifications:**
+ High School Diploma, GED, or equivalent.
+ PTCB or ExCPT certification (except in Puerto Rico).
+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Requires willingness to work flexible schedule, including evening and weekend hours.
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
**Preferred Qualifications:**
+ Previous people management/ leadership experience.
+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Non-Specialty
**Store:** 05421-TULSA OK
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Heavy Rents Rental Operations Manager

74152 Tulsa, Oklahoma Warren Equipment Company

Posted 15 days ago

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Job Description

**Description**
**TEAM UP WITH US!**
The Heavy Rents Rental Operations Manager is responsible for driving heavy equipment rentals, forging strategic partnerships, managing an extensive rental fleet, and ensuring its peak performance. As a key leadership team member, this role will be pivotal in achieving ambitious growth goals and exceeding customer expectations.
**DO YOU HAVE WHAT IT TAKES?**
**WHAT YOU'LL DO:**
+ Manage the day-to-day heavy rents operations and performance by enforcing processes, following expense control guidelines, and reviewing daily, monthly, and quarterly metrics. Ensure key performance indicators are met or exceeded.
+ Ensure the cost-effectiveness of all operations while maintaining high-quality standards using process improvement tools.
+ Manage fleet inventory to ensure availability, including forecasting fleet needs, managing utilization, and growing profitability.
+ Establish relationships with customers and the sales team to ensure the highest levels of customer satisfaction and retention.
+ Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability, and communication.
+ Lead and engage employees to drive positive relationships and employee satisfaction.
+ Build and develop talent through performance management, training, delegation, and accountability.
+ Solve problems both strategically and tactically.
+ Maintain awareness of market conditions to improve our competitive position and territory market share.
+ Communicate with Account Managers regarding unit rentals, sales, and mechanical reliability.
+ Support the development and execution of the Strategic and National Accounts program.
+ Develop, recommend and implement policies, procedures, and short-term/long-term departmental strategies and goals.
+ Assist with the development, maintenance, and forecasting of area budgets.
+ Responsible for appropriate overhead expenditures (vehicles, communications, tooling, etc.).
+ **Supervisory** **Responsibilities:** Directly supervise multiple employees including Equipment Rental Specialist, Strategic Account Specialists, or anyone else assigned as directed. Carry out supervi _s_ ory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; setting expectations, appraising performance; rewarding and disciplining employees; promptly addressing issues and resolving problems; building a cohesive, safe and fun culture / environment within the Rental organization.
**WHAT YOU'LL NEED:**
+ Bachelor's degree (B. A.) from four-year college or university; and 5 years industry-related experience and/or training; or an equivalent combination of education and experience.
+ Previous supervisory experience preferred.
+ Proficient problem-solving, decision making, interpersonal, relationship building, communication, leadership and influencing skills.
+ Proficient budgeting, forecasting and budget management skills.
+ Intermediate computer skills for MS Office Suite software.
+ Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
+ Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
+ Valid Driver's license and clean driving record.
**WHY WORK WITH US?**
+ We like to take care of business and have fun doing it!
+ We offer health, dental, vision, life, and more as a comprehensive benefits package.
+ Don't you want to work with awesome people?
**IMPORTANT INFORMATION:**
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Required travel up to 50%.
This position is considered a safety sensitive position.
The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.
EEO/AA
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
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Managed Services - Applied AI Operations - Manager

74152 Tulsa, Oklahoma PwC

Posted 15 days ago

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Job Description

**Specialty/Competency:** Managed Services
**Industry/Sector:** Not Applicable
**Time Type:** Full time
**Travel Requirements:** Up to 60%
At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decision-making and driving business growth.
Those in artificial intelligence and machine learning at PwC will focus on developing and implementing advanced AI and ML solutions to drive innovation and enhance business processes. Your work will involve designing and optimising algorithms, models, and systems to enable intelligent decision-making and automation.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Analyse and identify the linkages and interactions between the component parts of an entire system.
+ Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
+ Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
+ Develop skills outside your comfort zone, and encourage others to do the same.
+ Effectively mentor others.
+ Use the review of work as an opportunity to deepen the expertise of team members.
+ Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
+ Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Managed Services team you will oversee the operational support for innovative AI models, maintaining their exceptional performance and reliability. As a Manager, you will lead teams in delivering top-tier AI/ML services, driving innovation, and fostering client relationships while navigating complex challenges. Join us to shape the future of AI operations and make a significant impact in a rapidly evolving field.
Responsibilities
- Navigate and resolve intricate operational challenges
- Foster a culture of continuous improvement and learning
- Work with stakeholders to meet service expectations
- Contribute to the evolution of AI operations
What You Must Have
- Bachelor's Degree
- 7 years of experience
- Experience managing operational support for deployed AI models (e.g., GPT, Claude, BERT, etc.)
- Working knowledge of RAG architectures, vector stores (e.g., FAISS, Pinecone), LangChain/LlamaIndex, and cloud AI services (Azure OpenAI, AWS Bedrock, GCP Vertex AI)
- Proficient with AI monitoring tools, ML observability (e.g., Arize, Evidently), and MLOps practices
What Sets You Apart
- Master's Degree in Computer Science, Engineering, Artificial Intelligence and Robotics preferred
- Demonstrating success in managing client needs
- Managing end-to-end delivery of AI/ML services
- Leading client conversations on operationalizing AI pipelines
- Implementing monitoring and incident response for AI models
- Guiding junior team members in AI systems maintenance
- Working with solution architects and DevOps teams
- Driving development of accelerators for LLM operations
- Identifying automation opportunities to enhance operations
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:
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Operations Project Manager

74015 Catoosa, Oklahoma System One

Posted 5 days ago

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Job Description

Job Title: Operations Project Manager
Job Category: Operations
Employee Type: Full-Time
Minimum Experience: 3 Years
Travel Requirement: 15%
Required Education: Associate's Degree
Position Overview:
System One is partnering with our client in search of an Operations Project Manager. You will play a pivotal role in overseeing the full project lifecycle, from the initial planning phase to the project closeout. You will coordinate cross-functional resources and external vendors, ensuring that projects are completed on time, within scope, and in alignment with our client's operational goals. This is an exciting opportunity for a proactive leader who thrives in a fast-paced, results-oriented environment.
Key Responsibilities:
+ Oversee the entire project lifecycle, coordinating project goals, scope, timelines, and deliverables with technical feasibility in mind.
+ Develop and manage comprehensive project plans using Monday.com, ensuring seamless integration with ERP systems like JDE for efficient planning, material handling, labor scheduling, and cost tracking.
+ Maintain alignment between execution schedules and JDE/MRP systems to ensure accuracy in procurement, production, and logistics efforts.
+ Monitor project performance closely, providing stakeholders with clear, timely reports and status updates.
+ Lead change order management by identifying scope changes, preparing comprehensive change documentation, and negotiating terms with clients.
+ Foster and develop a high-performance culture by mentoring at least one direct report, ensuring ongoing coaching and performance feedback.
+ Proactively identify project risks and implement effective mitigation strategies to minimize potential impacts.
+ Serve as the primary liaison with clients, vendors, and internal departments to align on goals, scope, and responsibilities throughout project execution.
+ Establish and sustain strong relationships with third-party vendors, managing negotiations regarding scope adjustments and project costs.
+ Collaborate with engineering teams to develop and maintain project timelines and accountability.
+ Drive necessary documentation, including scopes, schedules, budgets, change orders, and close-out records, while enforcing compliance with safety, quality, and procedural standards.
+ Interact with various internal departments and report directly to senior management, ensuring effective communication throughout the organization.
+ Perform additional duties as assigned.
Qualifications:
+ Associate's Degree or higher in a relevant field.
+ Minimum of 3 years of project management experience in an engineering or operations environment.
+ Strong commitment to safety and a demonstrated ability to foster a safety-first culture.
+ Proven leadership, organizational, and problem-solving skills, with a proactive approach to results.
+ Experience managing multiple projects and competing priorities in a fast-paced environment.
+ Exceptional verbal and written communication skills, capable of effectively engaging with both technical and executive audiences.
+ Proficiency in project planning tools (e.g., Monday.com) and ERP systems (e.g., JDE).
+ Strong planning and execution capabilities focused on continuous improvement and risk management.
+ Ability to interpret mechanical drawings and system schematics.
+ Excellent negotiation skills and a collaborative team player mentality.
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#M-
#LI-
#DI-
Ref: #208-Rowland Tulsa
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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Managed Services - AI Operations - Senior Manager

74152 Tulsa, Oklahoma PwC

Posted today

Job Viewed

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Job Description

**Specialty/Competency:** Managed Services
**Industry/Sector:** Not Applicable
**Time Type:** Full time
**Travel Requirements:** Up to 60%
At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decision-making and driving business growth.
Those in artificial intelligence and machine learning at PwC will focus on developing and implementing advanced AI and ML solutions to drive innovation and enhance business processes. Your work will involve designing and optimising algorithms, models, and systems to enable intelligent decision-making and automation.
Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Craft and convey clear, impactful and engaging messages that tell a holistic story.
+ Apply systems thinking to identify underlying problems and/or opportunities.
+ Validate outcomes with clients, share alternative perspectives, and act on client feedback.
+ Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
+ Deepen and evolve your expertise with a focus on staying relevant.
+ Initiate open and honest coaching conversations at all levels.
+ Make difficult decisions and take action to resolve issues hindering team effectiveness.
+ Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Managed Services - AI Ops team you lead the management of end-to-end AI/ML operations on cloud platforms, focusing on delivering stability and performance for AI services. As a Senior Manager, you guide teams through complex problem-solving, leveraging your strategic advising skills to enhance operational excellence and drive results. This role requires collaboration with Director-level leaders and client stakeholders to track service level agreements and report on AI system performance.
Responsibilities
- Develop innovative solutions in artificial intelligence
- Work with cross-functional teams to drive results
- Analyze data to inform decision-making processes
- Enhance operational effectiveness through advanced technologies
- Lead initiatives to improve client engagement and satisfaction
- Manage project timelines and resource allocation
- Assess compliance with industry standards and practices
What You Must Have
- Bachelor's Degree
- 10 years of experience
What Sets You Apart
- ITIL Certification preferred
- Managing AI/ML operations on cloud platforms
- Assessing stability of AI services and incident management
- Implementing MLOps practices for operational governance
- Leading delivery teams and engaging stakeholders
- Enhancing AI/ML support workflows for quality
- Demonstrating operational knowledge of monitoring platforms
- Supporting AI for IT Operations and Contact Centers
- Working with clients to track AI performance
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: salary range for this position is: $124,000 - $280,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:
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