11,748 Managing Client Accounts jobs in the United States

DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together. The client accounts administrator is expected to successfully manage the firm's top-tier billing portfolios based on defined support models to include highest volumes and fees for institutional, high-profile clients and attorneys. Serves as a proxy for regional supervisors as needed and is considered a subject-matter expert in the field of billing. Represents the department by participating in client meetings and across groups and sets and drives agendas impacting billing practices and processes. Works with a team of support specialists within both legal support services and accounting teams to provide effective, streamlined billing and client account services to attorneys of the firm. Responsible for handling the most complex domestic and global billing clients. Edits, proofreads, finalizes, and submits invoices to clients on a monthly billing cycle. Researches client billing data and provides detailed analysis to attorneys and support staff. As part of the team, provides and ensures a cohesive, full-cycle billing support solution to billing attorneys with complex domestic and international billing books. Provides training and mentoring to other staff members on all billing procedures.

Location: This position can sit in our Austin, Chicago, Dallas, Houston, Los Angeles, Minneapolis, Palo Alto, Phoenix, San Diego, or San Francisco office and offers a hybrid work schedule.

* US Clients: Expected to manage complex billing in terms of volumes, global clients, and electronic billing assignments. Performs a variety of duties to support the full billing cycle to include reviewing and editing prebills, seeking requisite approvals for deferrals, write-offs and time transfers. Fields billing inquiries. Tracks and resolves tickets assigned by the accounting service desk on a daily basis. Meets SLA requirements for response and resolution. High level of proficiency in BillBlast and key electronic billing vendor sites, quality assurance prior to client invoice finalization, and root-cause analysis for electronic bill rejection. Pursues root-cause rejection resolution. Maintains an accurate description of all client billing requirements which may also include guidelines established by the client's general counsel. Updates and tracks changes to the requirements as necessary. Able to summarize and communicate to key stakeholders. Responsible for obtaining complex monthly reporting that may require collaboration with other teams. Reviews data for accuracy prior to submitting. Gathers and submits accrual information based on client requirements. Finalizes invoices and submits directly to the client (per policy) or provides to attorneys for transmission to the client (per approved exceptions to policy). Includes other billing information as needed. Submits finalized invoices electronically based on client requirements. Continuously strives to improve client service and deliverables. Utilizes knowledge of the legal industry to deliver appropriate solutions to the client. Shares expertise and knowledge to support team member development. Effectively engages with all team members. Able to proxy for or with manager when additional team support is required. Drives improvements through collaboration with other departments. Engages appropriate tools and resources provided to effectively deliver assignments and meet deadlines. Manages time efficiently. Other duties as assigned.

* Global Clients: Coordinates and leads global client unified billing. This includes managing global client account assignments and performing all full-cycle billing functions associated with both the firm's and the client's billing requirements. Responsible for obtaining complex monthly reporting that may require collaboration with other teams. Reviews data for accuracy prior to submitting. Liaises directly, or via assigned team support, with international counterparts to obtain accurate accrual and forecasting information for monthly client reporting. Keeps U.S. billing timekeeper informed and follows up with international counterparts as required to ensure that engaged locations stay within budget and issues invoices timely. Initiates troubleshooting issues with finance counterparts as needed. Tracks and resolves tickets assigned by the accounting service desk on a daily basis. Generates global client LEDES files for electronic billing based on client requirements.

Strong communication and interpersonal skills required to interact with staff and timekeepers. Must be team-oriented and have ability to work effectively and collaboratively in a fast-paced environment. Must be an accurate proofreader and have strong attention to detail. Ability to troubleshoot and resolve complex problems required. Must have proven analytical skills. Has ability to work independently and is able to take direction well.

High school or GED. Bachelor's degree in accounting, finance or similar field highly preferred.

5 years of successfully managing high volume billing portfolios in a fast-paced environment. Must have an expert level of knowledge and experience with direct billing or client accounts (to include domestic, global and e-billing) for a law or professional services organization required. Experience as a team lead preferred. Is considered a subject-matter expert. Strong computer skills including advanced proficiency in Excel and accounting systems such as Aderant. Requires proficiency in e-billing applications such as Bill Blast or e-Billing Hub.

While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner. Provide timely, accurate, and quality work product. Successfully meet deadlines, expectations, and perform work duties as required. Foster positive work relationships. Comply with all firm policies and practices. Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed. Ability to work under pressure and manage competing demands in a fast-paced environment. Perform all other duties, tasks or projects as assigned.

We have an exciting opportunity for a Client Accounts Analyst in the Atlanta, Austin, Chicago, Houston, New York or Washington, DC office at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals.

The Client Accounts Analyst is responsible for facilitating the goals and activities of the firm’s client accounts management in the Accounting and Finance Department. This role involves collaborating with Billers, Partners, Legal Secretaries and Clients to provide high-level, results-driven support and service, ensuring the timely collection of Accounts Receivable to meet and exceed firm expectations. The Client Accounts Analyst will play a critical role in maintaining the financial health of the firm by analyzing client accounts, identifying trends, and implementing strategies to optimize collections. This position requires a high level of analytical skills, attention to detail, and the ability to work independently and as part of a team.

Responsibilities and Duties:

• Documents communications between clients, attorneys, and accounting staff in ARCS Collections Software in a systematically manner. Ensure all interactions are accurately recorded and easily accessible for future reference.
• Conducts thorough research on client activities, including historical billing and collections, to develop a comprehensive understanding of client behavior. Use this information to predict future payment patterns and identify potential issues.
• Analyzes data to identify and resolve problematic patterns that may adversely influence billing and collections. Develops and implements strategies to mitigate these issues and improve overall collection rates.
• Coordinates with Accounts Receivable Team to ensure the accurate allocation of client funds received. Works closely with the team to streamline processes and improve efficiency.
• Coordinates with Billing Team on client status updates and organizes next steps to action by leading suggestions on escalating accounts.
• Maintains a high level of discretion, confidentiality, and sound judgement in accounting transactions and interactions with others. Ensures all actions comply with firm policies and ethical standards.
• Maintains key reporting metrics shared with management and monthly inventory meetings.
• Addresses the receivables of transitioning Partners in a timely manner, in accordance with Account procedure. Monitor and manage ageing receivables to minimize overdue accounts.
• Seeks necessary write-off approvals in accordance with firm policy. Provides detailed justifications for write-offs and ensures they are processed accurately.
• Manages escalated client accounts by submitting and tracking status with third party collection agencies.
• Provides ad hoc reporting as requested by Accounting Management or other firm leaders. Prepares detailed and accurate reports that support decision-making and strategic planning.
• Identifies and suggests improvements to existing processes and implements approved changes. Continuously seek ways to enhance efficiency and effectiveness in collections activities.
• Performs other duties, as assigned with the ability to adapt to cyclical periods, peak workloads, and new assignments.

• A Bachelor’s degree is preferred in Business Administration, Accounting, Finance or a business related field from an accredited college or university.
• 4+ years’ experience in accounting or other business experience. Legal or professional services experience is preferred.
• Excellent interpersonal, written and verbal communication skills are required. Proven analytical and problem-solving skills. In depth and broad understanding of and experience with applications and databases. Strong organizational skills and attention to detail. Ability to multi-task and prioritize workloads. Ability to present ideas in a business-friendly and user-friendly language. Displays excellent judgment. Interacts comfortably and confidently with people of all levels, both inside and outside the firm.
• Proficient with accounting and business software programs. Excellent computer skills, including proficiency with the entire Microsoft Office Suite, especially Microsoft Excel. Advanced knowledge of accounting software systems is required.

We have an exciting opportunity for a Client Accounts Analyst in the Atlanta, Austin, Chicago, Houston, New York or Washington, DC office at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals.

The Client Accounts Analyst is responsible for facilitating the goals and activities of the firm’s client accounts management in the Accounting and Finance Department. This role involves collaborating with Billers, Partners, Legal Secretaries and Clients to provide high-level, results-driven support and service, ensuring the timely collection of Accounts Receivable to meet and exceed firm expectations. The Client Accounts Analyst will play a critical role in maintaining the financial health of the firm by analyzing client accounts, identifying trends, and implementing strategies to optimize collections. This position requires a high level of analytical skills, attention to detail, and the ability to work independently and as part of a team.

Responsibilities and Duties:

• Documents communications between clients, attorneys, and accounting staff in ARCS Collections Software in a systematically manner. Ensure all interactions are accurately recorded and easily accessible for future reference.
• Conducts thorough research on client activities, including historical billing and collections, to develop a comprehensive understanding of client behavior. Use this information to predict future payment patterns and identify potential issues.
• Analyzes data to identify and resolve problematic patterns that may adversely influence billing and collections. Develops and implements strategies to mitigate these issues and improve overall collection rates.
• Coordinates with Accounts Receivable Team to ensure the accurate allocation of client funds received. Works closely with the team to streamline processes and improve efficiency.
• Coordinates with Billing Team on client status updates and organizes next steps to action by leading suggestions on escalating accounts.
• Maintains a high level of discretion, confidentiality, and sound judgement in accounting transactions and interactions with others. Ensures all actions comply with firm policies and ethical standards.
• Maintains key reporting metrics shared with management and monthly inventory meetings.
• Addresses the receivables of transitioning Partners in a timely manner, in accordance with Account procedure. Monitor and manage ageing receivables to minimize overdue accounts.
• Seeks necessary write-off approvals in accordance with firm policy. Provides detailed justifications for write-offs and ensures they are processed accurately.
• Manages escalated client accounts by submitting and tracking status with third party collection agencies.
• Provides ad hoc reporting as requested by Accounting Management or other firm leaders. Prepares detailed and accurate reports that support decision-making and strategic planning.
• Identifies and suggests improvements to existing processes and implements approved changes. Continuously seek ways to enhance efficiency and effectiveness in collections activities.
• Performs other duties, as assigned with the ability to adapt to cyclical periods, peak workloads, and new assignments.

Knowledge, Skills and Abilities:

• A Bachelor’s degree is preferred in Business Administration, Accounting, Finance or a business related field from an accredited college or university.
• 4+ years’ experience in accounting or other business experience. Legal or professional services experience is preferred.
• Excellent interpersonal, written and verbal communication skills are required. Proven analytical and problem-solving skills. In depth and broad understanding of and experience with applications and databases. Strong organizational skills and attention to detail. Ability to multi-task and prioritize workloads. Ability to present ideas in a business-friendly and user-friendly language. Displays excellent judgment. Interacts comfortably and confidently with people of all levels, both inside and outside the firm.
• Proficient with accounting and business software programs. Excellent computer skills, including proficiency with the entire Microsoft Office Suite, especially Microsoft Excel. Advanced knowledge of accounting software systems is required.

This is a hybrid role and will require on-site presence 3 days per week. The salary ranges for this position vary depending on the geographic location and other factors such as experience, internal equity, market data, and job-related considerations. The range for this position is from $62,100 - $95,000, with offers contingent upon the various factors. The firm’s compensation strategy includes not just a base salary but also comprehensive benefits such as healthcare, paid time off, discretionary merit bonuses, life and disability insurance, retirement plans and tailored learning opportunities.

Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm’s offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.

We have an exciting opportunity for a Client Accounts Analyst in the Atlanta, Austin, Chicago, Houston, New York or Washington, DC office at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals.

The Client Accounts Analyst is responsible for facilitating the goals and activities of the firm’s client accounts management in the Accounting and Finance Department. This role involves collaborating with Billers, Partners, Legal Secretaries and Clients to provide high-level, results-driven support and service, ensuring the timely collection of Accounts Receivable to meet and exceed firm expectations. The Client Accounts Analyst will play a critical role in maintaining the financial health of the firm by analyzing client accounts, identifying trends, and implementing strategies to optimize collections. This position requires a high level of analytical skills, attention to detail, and the ability to work independently and as part of a team.

Responsibilities and Duties:

• Documents communications between clients, attorneys, and accounting staff in ARCS Collections Software in a systematically manner. Ensure all interactions are accurately recorded and easily accessible for future reference.
• Conducts thorough research on client activities, including historical billing and collections, to develop a comprehensive understanding of client behavior. Use this information to predict future payment patterns and identify potential issues.
• Analyzes data to identify and resolve problematic patterns that may adversely influence billing and collections. Develops and implements strategies to mitigate these issues and improve overall collection rates.
• Coordinates with Accounts Receivable Team to ensure the accurate allocation of client funds received. Works closely with the team to streamline processes and improve efficiency.
• Coordinates with Billing Team on client status updates and organizes next steps to action by leading suggestions on escalating accounts.
• Maintains a high level of discretion, confidentiality, and sound judgement in accounting transactions and interactions with others. Ensures all actions comply with firm policies and ethical standards.
• Maintains key reporting metrics shared with management and monthly inventory meetings.
• Addresses the receivables of transitioning Partners in a timely manner, in accordance with Account procedure. Monitor and manage ageing receivables to minimize overdue accounts.
• Seeks necessary write-off approvals in accordance with firm policy. Provides detailed justifications for write-offs and ensures they are processed accurately.
• Manages escalated client accounts by submitting and tracking status with third party collection agencies.
• Provides ad hoc reporting as requested by Accounting Management or other firm leaders. Prepares detailed and accurate reports that support decision-making and strategic planning.
• Identifies and suggests improvements to existing processes and implements approved changes. Continuously seek ways to enhance efficiency and effectiveness in collections activities.
• Performs other duties, as assigned with the ability to adapt to cyclical periods, peak workloads, and new assignments.

Knowledge, Skills and Abilities:

• A Bachelor’s degree is preferred in Business Administration, Accounting, Finance or a business related field from an accredited college or university.
• 4+ years’ experience in accounting or other business experience. Legal or professional services experience is preferred.
• Excellent interpersonal, written and verbal communication skills are required. Proven analytical and problem-solving skills. In depth and broad understanding of and experience with applications and databases. Strong organizational skills and attention to detail. Ability to multi-task and prioritize workloads. Ability to present ideas in a business-friendly and user-friendly language. Displays excellent judgment. Interacts comfortably and confidently with people of all levels, both inside and outside the firm.
• Proficient with accounting and business software programs. Excellent computer skills, including proficiency with the entire Microsoft Office Suite, especially Microsoft Excel. Advanced knowledge of accounting software systems is required.

This is a hybrid role and will require on-site presence 3 days per week. The salary ranges for this position vary depending on the geographic location and other factors such as experience, internal equity, market data, and job-related considerations. The range for this position is from $62,100 - $95,000, with offers contingent upon the various factors. The firm’s compensation strategy includes not just a base salary but also comprehensive benefits such as healthcare, paid time off, discretionary merit bonuses, life and disability insurance, retirement plans and tailored learning opportunities.

Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm’s offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.

We have an exciting opportunity for a Client Accounts Analyst in the Atlanta, Austin, Chicago, Houston, New York or Washington, DC office at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals.

The Client Accounts Analyst is responsible for facilitating the goals and activities of the firm’s client accounts management in the Accounting and Finance Department. This role involves collaborating with Billers, Partners, Legal Secretaries and Clients to provide high-level, results-driven support and service, ensuring the timely collection of Accounts Receivable to meet and exceed firm expectations. The Client Accounts Analyst will play a critical role in maintaining the financial health of the firm by analyzing client accounts, identifying trends, and implementing strategies to optimize collections. This position requires a high level of analytical skills, attention to detail, and the ability to work independently and as part of a team.

Responsibilities and Duties:

• Documents communications between clients, attorneys, and accounting staff in ARCS Collections Software in a systematically manner. Ensure all interactions are accurately recorded and easily accessible for future reference.
• Conducts thorough research on client activities, including historical billing and collections, to develop a comprehensive understanding of client behavior. Use this information to predict future payment patterns and identify potential issues.
• Analyzes data to identify and resolve problematic patterns that may adversely influence billing and collections. Develops and implements strategies to mitigate these issues and improve overall collection rates.
• Coordinates with Accounts Receivable Team to ensure the accurate allocation of client funds received. Works closely with the team to streamline processes and improve efficiency.
• Coordinates with Billing Team on client status updates and organizes next steps to action by leading suggestions on escalating accounts.
• Maintains a high level of discretion, confidentiality, and sound judgement in accounting transactions and interactions with others. Ensures all actions comply with firm policies and ethical standards.
• Maintains key reporting metrics shared with management and monthly inventory meetings.
• Addresses the receivables of transitioning Partners in a timely manner, in accordance with Account procedure. Monitor and manage ageing receivables to minimize overdue accounts.
• Seeks necessary write-off approvals in accordance with firm policy. Provides detailed justifications for write-offs and ensures they are processed accurately.
• Manages escalated client accounts by submitting and tracking status with third party collection agencies.
• Provides ad hoc reporting as requested by Accounting Management or other firm leaders. Prepares detailed and accurate reports that support decision-making and strategic planning.
• Identifies and suggests improvements to existing processes and implements approved changes. Continuously seek ways to enhance efficiency and effectiveness in collections activities.
• Performs other duties, as assigned with the ability to adapt to cyclical periods, peak workloads, and new assignments.

Knowledge, Skills and Abilities:

• A Bachelor’s degree is preferred in Business Administration, Accounting, Finance or a business related field from an accredited college or university.
• 4+ years’ experience in accounting or other business experience. Legal or professional services experience is preferred.
• Excellent interpersonal, written and verbal communication skills are required. Proven analytical and problem-solving skills. In depth and broad understanding of and experience with applications and databases. Strong organizational skills and attention to detail. Ability to multi-task and prioritize workloads. Ability to present ideas in a business-friendly and user-friendly language. Displays excellent judgment. Interacts comfortably and confidently with people of all levels, both inside and outside the firm.
• Proficient with accounting and business software programs. Excellent computer skills, including proficiency with the entire Microsoft Office Suite, especially Microsoft Excel. Advanced knowledge of accounting software systems is required.

This is a hybrid role and will require on-site presence 3 days per week. The salary ranges for this position vary depending on the geographic location and other factors such as experience, internal equity, market data, and job-related considerations. The range for this position is from $62,100 - $95,000, with offers contingent upon the various factors. The firm’s compensation strategy includes not just a base salary but also comprehensive benefits such as healthcare, paid time off, discretionary merit bonuses, life and disability insurance, retirement plans and tailored learning opportunities.

Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm’s offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.

We have an exciting opportunity for a Client Accounts Analyst in the Atlanta, Austin, Chicago, Houston, New York or Washington, DC office at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals.

The Client Accounts Analyst is responsible for facilitating the goals and activities of the firm’s client accounts management in the Accounting and Finance Department. This role involves collaborating with Billers, Partners, Legal Secretaries and Clients to provide high-level, results-driven support and service, ensuring the timely collection of Accounts Receivable to meet and exceed firm expectations. The Client Accounts Analyst will play a critical role in maintaining the financial health of the firm by analyzing client accounts, identifying trends, and implementing strategies to optimize collections. This position requires a high level of analytical skills, attention to detail, and the ability to work independently and as part of a team.

Responsibilities and Duties:

• Documents communications between clients, attorneys, and accounting staff in ARCS Collections Software in a systematically manner. Ensure all interactions are accurately recorded and easily accessible for future reference.
• Conducts thorough research on client activities, including historical billing and collections, to develop a comprehensive understanding of client behavior. Use this information to predict future payment patterns and identify potential issues.
• Analyzes data to identify and resolve problematic patterns that may adversely influence billing and collections. Develops and implements strategies to mitigate these issues and improve overall collection rates.
• Coordinates with Accounts Receivable Team to ensure the accurate allocation of client funds received. Works closely with the team to streamline processes and improve efficiency.
• Coordinates with Billing Team on client status updates and organizes next steps to action by leading suggestions on escalating accounts.
• Maintains a high level of discretion, confidentiality, and sound judgement in accounting transactions and interactions with others. Ensures all actions comply with firm policies and ethical standards.
• Maintains key reporting metrics shared with management and monthly inventory meetings.
• Addresses the receivables of transitioning Partners in a timely manner, in accordance with Account procedure. Monitor and manage ageing receivables to minimize overdue accounts.
• Seeks necessary write-off approvals in accordance with firm policy. Provides detailed justifications for write-offs and ensures they are processed accurately.
• Manages escalated client accounts by submitting and tracking status with third party collection agencies.
• Provides ad hoc reporting as requested by Accounting Management or other firm leaders. Prepares detailed and accurate reports that support decision-making and strategic planning.
• Identifies and suggests improvements to existing processes and implements approved changes. Continuously seek ways to enhance efficiency and effectiveness in collections activities.
• Performs other duties, as assigned with the ability to adapt to cyclical periods, peak workloads, and new assignments.

Knowledge, Skills and Abilities:

• A Bachelor’s degree is preferred in Business Administration, Accounting, Finance or a business related field from an accredited college or university.
• 4+ years’ experience in accounting or other business experience. Legal or professional services experience is preferred.
• Excellent interpersonal, written and verbal communication skills are required. Proven analytical and problem-solving skills. In depth and broad understanding of and experience with applications and databases. Strong organizational skills and attention to detail. Ability to multi-task and prioritize workloads. Ability to present ideas in a business-friendly and user-friendly language. Displays excellent judgment. Interacts comfortably and confidently with people of all levels, both inside and outside the firm.
• Proficient with accounting and business software programs. Excellent computer skills, including proficiency with the entire Microsoft Office Suite, especially Microsoft Excel. Advanced knowledge of accounting software systems is required.

This is a hybrid role and will require on-site presence 3 days per week. The salary ranges for this position vary depending on the geographic location and other factors such as experience, internal equity, market data, and job-related considerations. The range for this position is from $62,100 - $95,000, with offers contingent upon the various factors. The firm’s compensation strategy includes not just a base salary but also comprehensive benefits such as healthcare, paid time off, discretionary merit bonuses, life and disability insurance, retirement plans and tailored learning opportunities.

Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm’s offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.

We have an exciting opportunity for a Client Accounts Analyst in the Atlanta, Austin, Chicago, Houston, New York or Washington, DC office at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals.

The Client Accounts Analyst is responsible for facilitating the goals and activities of the firm’s client accounts management in the Accounting and Finance Department. This role involves collaborating with Billers, Partners, Legal Secretaries and Clients to provide high-level, results-driven support and service, ensuring the timely collection of Accounts Receivable to meet and exceed firm expectations. The Client Accounts Analyst will play a critical role in maintaining the financial health of the firm by analyzing client accounts, identifying trends, and implementing strategies to optimize collections. This position requires a high level of analytical skills, attention to detail, and the ability to work independently and as part of a team.

Responsibilities and Duties:

• Documents communications between clients, attorneys, and accounting staff in ARCS Collections Software in a systematically manner. Ensure all interactions are accurately recorded and easily accessible for future reference.
• Conducts thorough research on client activities, including historical billing and collections, to develop a comprehensive understanding of client behavior. Use this information to predict future payment patterns and identify potential issues.
• Analyzes data to identify and resolve problematic patterns that may adversely influence billing and collections. Develops and implements strategies to mitigate these issues and improve overall collection rates.
• Coordinates with Accounts Receivable Team to ensure the accurate allocation of client funds received. Works closely with the team to streamline processes and improve efficiency.
• Coordinates with Billing Team on client status updates and organizes next steps to action by leading suggestions on escalating accounts.
• Maintains a high level of discretion, confidentiality, and sound judgement in accounting transactions and interactions with others. Ensures all actions comply with firm policies and ethical standards.
• Maintains key reporting metrics shared with management and monthly inventory meetings.
• Addresses the receivables of transitioning Partners in a timely manner, in accordance with Account procedure. Monitor and manage ageing receivables to minimize overdue accounts.
• Seeks necessary write-off approvals in accordance with firm policy. Provides detailed justifications for write-offs and ensures they are processed accurately.
• Manages escalated client accounts by submitting and tracking status with third party collection agencies.
• Provides ad hoc reporting as requested by Accounting Management or other firm leaders. Prepares detailed and accurate reports that support decision-making and strategic planning.
• Identifies and suggests improvements to existing processes and implements approved changes. Continuously seek ways to enhance efficiency and effectiveness in collections activities.
• Performs other duties, as assigned with the ability to adapt to cyclical periods, peak workloads, and new assignments.

Knowledge, Skills and Abilities:

• A Bachelor’s degree is preferred in Business Administration, Accounting, Finance or a business related field from an accredited college or university.
• 4+ years’ experience in accounting or other business experience. Legal or professional services experience is preferred.
• Excellent interpersonal, written and verbal communication skills are required. Proven analytical and problem-solving skills. In depth and broad understanding of and experience with applications and databases. Strong organizational skills and attention to detail. Ability to multi-task and prioritize workloads. Ability to present ideas in a business-friendly and user-friendly language. Displays excellent judgment. Interacts comfortably and confidently with people of all levels, both inside and outside the firm.
• Proficient with accounting and business software programs. Excellent computer skills, including proficiency with the entire Microsoft Office Suite, especially Microsoft Excel. Advanced knowledge of accounting software systems is required.

This is a hybrid role and will require on-site presence 3 days per week. The salary ranges for this position vary depending on the geographic location and other factors such as experience, internal equity, market data, and job-related considerations. The range for this position is from $62,100 - $95,000, with offers contingent upon the various factors. The firm’s compensation strategy includes not just a base salary but also comprehensive benefits such as healthcare, paid time off, discretionary merit bonuses, life and disability insurance, retirement plans and tailored learning opportunities.

Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm’s offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.

We have an exciting opportunity for a Client Accounts Analyst in the Atlanta, Austin, Chicago, Houston, New York or Washington, DC office at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals.

The Client Accounts Analyst is responsible for facilitating the goals and activities of the firm’s client accounts management in the Accounting and Finance Department. This role involves collaborating with Billers, Partners, Legal Secretaries and Clients to provide high-level, results-driven support and service, ensuring the timely collection of Accounts Receivable to meet and exceed firm expectations. The Client Accounts Analyst will play a critical role in maintaining the financial health of the firm by analyzing client accounts, identifying trends, and implementing strategies to optimize collections. This position requires a high level of analytical skills, attention to detail, and the ability to work independently and as part of a team.

Responsibilities and Duties:

• Documents communications between clients, attorneys, and accounting staff in ARCS Collections Software in a systematically manner. Ensure all interactions are accurately recorded and easily accessible for future reference.
• Conducts thorough research on client activities, including historical billing and collections, to develop a comprehensive understanding of client behavior. Use this information to predict future payment patterns and identify potential issues.
• Analyzes data to identify and resolve problematic patterns that may adversely influence billing and collections. Develops and implements strategies to mitigate these issues and improve overall collection rates.
• Coordinates with Accounts Receivable Team to ensure the accurate allocation of client funds received. Works closely with the team to streamline processes and improve efficiency.
• Coordinates with Billing Team on client status updates and organizes next steps to action by leading suggestions on escalating accounts.
• Maintains a high level of discretion, confidentiality, and sound judgement in accounting transactions and interactions with others. Ensures all actions comply with firm policies and ethical standards.
• Maintains key reporting metrics shared with management and monthly inventory meetings.
• Addresses the receivables of transitioning Partners in a timely manner, in accordance with Account procedure. Monitor and manage ageing receivables to minimize overdue accounts.
• Seeks necessary write-off approvals in accordance with firm policy. Provides detailed justifications for write-offs and ensures they are processed accurately.
• Manages escalated client accounts by submitting and tracking status with third party collection agencies.
• Provides ad hoc reporting as requested by Accounting Management or other firm leaders. Prepares detailed and accurate reports that support decision-making and strategic planning.
• Identifies and suggests improvements to existing processes and implements approved changes. Continuously seek ways to enhance efficiency and effectiveness in collections activities.
• Performs other duties, as assigned with the ability to adapt to cyclical periods, peak workloads, and new assignments.

Knowledge, Skills and Abilities:

• A Bachelor’s degree is preferred in Business Administration, Accounting, Finance or a business related field from an accredited college or university.
• 4+ years’ experience in accounting or other business experience. Legal or professional services experience is preferred.
• Excellent interpersonal, written and verbal communication skills are required. Proven analytical and problem-solving skills. In depth and broad understanding of and experience with applications and databases. Strong organizational skills and attention to detail. Ability to multi-task and prioritize workloads. Ability to present ideas in a business-friendly and user-friendly language. Displays excellent judgment. Interacts comfortably and confidently with people of all levels, both inside and outside the firm.
• Proficient with accounting and business software programs. Excellent computer skills, including proficiency with the entire Microsoft Office Suite, especially Microsoft Excel. Advanced knowledge of accounting software systems is required.

This is a hybrid role and will require on-site presence 3 days per week. The salary ranges for this position vary depending on the geographic location and other factors such as experience, internal equity, market data, and job-related considerations. The range for this position is from $62,100 - $95,000, with offers contingent upon the various factors. The firm’s compensation strategy includes not just a base salary but also comprehensive benefits such as healthcare, paid time off, discretionary merit bonuses, life and disability insurance, retirement plans and tailored learning opportunities.

Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm’s offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.