27 Manufacturing jobs in Memphis

**Manufacturing Associate (1413)**
+ Title:Manufacturing Associate
+ Group Company: Mitsubishi Chemical Battery Materials
+ Location:Memphis, TN
Group Company:
+ Mitsubishi Chemical Battery Materials
**Mitsubishi Chemical America's Battery Materials Group is the world leader in electrolyte battery materials for electric cars and beyond. Located in Memphis, Tennessee, the Battery Materials Group is a fully integrated company for Sol-Rite formulated electrolytes used for lithium-ion batteries. Unique formulations are designed to meet customer needs and optimize battery performance. The Sol-Rite electrolyte formulation mainly consists of organic solvents such as ethylene carbonate and lithium salt electrolytes such as LiPF6. In addition, patented technologies and know-how are incorporated into the formulations to control the solid electrolyte interface on the cathode and anode.**
Job Purpose
The primary function of this position is the efficient production of electrolyte solution for lithium-ion batteries. In addition, the individual will be responsible for clean room routines, recording and reviewing documentation, and supporting environmental monitoring routines.
Principal Accountabilities
+ Identify and take immediate steps to correct any unsafe working conditions.
+ Operate production equipment in the manufacturing of chemical products according to Standard Operating Procedures (SOP) and Operating Discipline Principles and Practices.
+ Set-up, operate, clean and monitor processing equipment.
+ Complete production records and maintain a clean work environment.
+ Maintain skills necessary to operate all equipment in the unit as required by operating/safety procedures.
+ Initiate service requests and notify supervision regarding status of equipment. malfunctions and troubleshoot process issues as needed.
+ Perform safe-outs, lockouts, tag outs and tryouts.
+ All other duties assigned by supervision.
Knowledge / Skills / Experience
+ 1 year experience in a manufacturing environment with chemical experience a plus.
+ Must possess high school education or GED, two-year degree or technical school desired.
+ Must possess applicable Silver level WorkKeys scores - Applied Mathematics, Applied Technology, Locating Information, Reading for Information.
+ Ability to obtain lift truck certification.
+ Must be computer literate and competent in use of Microsoft Office (Excel, Word and Outlook)
+ Problem solving skills to resolve quality or production problems that may arise.
+ Technical ability to identify and anticipate problems and resolve them before they occur; confidence in job knowledge to make critical operating decisions.
+ Ability to work a rotating shift; weekends; holidays; overtime; and respond to callouts.
+ Strong written and verbal communication skills
+ Excellent interpersonal skills including the ability to work as a team.
#LI-DNP
Pay Transparency (complete highlighted sections)
+ **The salary this position is $** **25.27** **. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.**
+ **Competitive Benefits**
+ **Benefits begin on DAY 1!**
+ **Employee Assistance Programs**
+ **Curated Self-Paced Learning & Development Programs for all Employees**
EEO Statement
Mitsubishi Chemical Corporation values diversity in the workplace, is committed to a policy of equal employment opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally recognized protected basis under applicable law.
Applicants with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or other applicable laws. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition.

We anticipate the application window for this opening will close on - 28 Jul 2025
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
We value what makes you unique. Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health, and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations.
This Role is for the Weekend Shift: 6:00AM - 06:30PM (Fri/Sat/Sun)
Responsibilities may include the following and other duties may be assigned.
+ Devises, fabricates, installs, tests, and repairs mechanical equipment and systems involving the movement of physical components in the manufacturing area.
+ Assisting engineers with developing technical solutions related to the operation and performance of devices and systems.
+ Installs, repairs, and upgrades components of mechanical devices and systems in the manufacturing area.
+ Devises, fabricates, and assembles new or modified mechanical components for machinery and equipment.
+ Conducts quality assurance/control tests and procedures.
**Required Knowledge and Experience:**
+ Requires high school diploma, or equivalent.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position?
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):$44,000.00 - $66,000.00
This position is eligible for a short-term incentive called the Operations Incentive Plan (OIP).
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans ( Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( .
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here ( a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting?is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email

**Title: Manufacturing Electrical Engineer**
**Location: Memphis, TN**
**Job Type: Direct Hire, Full-Time**
**Salary Range: $100K-$110K (Based on Experience)**
**SUMMARY**
Kelly Engineering is seeking an experienced Manufacturing Electrical Engineer to join our client's team for an exciting opportunity! The Manufacturing Engineer will design and develop manufacturing processes to meet production requirements of quality and quantity for the lowest cost. You will collaborate with Production, Quality Control, Purchasing, Safety, Engineering Services, and other departments to meet these goals. The Memphis, TN site focuses on electronics manufacturing, so this role requires strong electrical engineering experience.
**RESPONSIBILITIES**
+ New product introduction (NPI) including equipment selection, time studies, tooling specifications, line balance data, manpower requirements, and all areas of process development
+ Develop operation methods to increase efficiency and reduce costs - study product designs, materials, machines, and workflow
+ Design and develop jigs, fixtures, and tools to ensure efficient product assembly and processing
+ Ensure compliance with established standards, policies, and practices relating to quality, safety, ergonomics, etc.
+ Establish production schedules based on production requirements and available resources
+ Partner with Operations Management to solve issues related to throughput, quality, and plant operations
+ Maintain records and reports of activities such as labor utilization, production levels, machine performance, defective rates, etc.
+ Assist with maintaining ISO certification
+ Assist with electrical applications including troubleshooting electrical wiring and testing motors and control devices
**QUALIFICATIONS**
+ Bachelor's degree in Electrical Engineering or related discipline
+ 2+ years of hands-on electrical or mechanical engineering experience in manufacturing environment
+ Able to lead technicians and manufacturing personnel
+ Strong training and communication skills
+ Experience with electrical concepts including wiring layouts and electrical design
+ Able to read, interpret, and execute schematics
+ AutoCAD or SolidWorks
**BENEFITS**
+ Medical, Dental, Prescription Drug, and Vision Insurance
+ 401K Match
+ Paid Time Off
+ Annual Merit Increases
+ Employee Stock Purchase Plan
+ Tuition Reimbursement
+ Life, AD&D, and Disability Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Pet Insurance
+ Adoption Assistance
+ Community Volunteer Opportunities
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Why Kelly ® Engineering?
Your engineering skills are in demand, but how do you find the right fit? Easy. At Kelly Engineering, our team creates expert talent solutions to solve the world's most critical challenges. We connect you with leading organizations where you can collaborate on innovative projects, work with cutting-edge technologies and accelerate your growth. Whether you prefer the variety and flexibility of short-term projects or are looking for a long-term opportunity, we're here to guide you to the next step in your engineering career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible.
**Position Summary** **:**
The Manufacturing Engineer is responsible for ensuring the efficiency, quality, and continuous improvement of manufacturing processes. This role involves collaborating with cross-functional teams, implementing new technologies, and optimizing existing processes to achieve production goals for our high-quality medical devices.
**Essential Functions** **:**
+ Works with a cross-functional sustaining team to address life cycle issues, continuous improvement, reliability, and troubleshooting/debugging for existing products
+ Provides technical support to the operations/distribution effort to identify root causes and resolve issues in a timely manner
+ Develops and completes manufacturing/servicing documentation (pFMEA, control plan, process flow, work instructions, and inspection plans)
+ Drives electronic equipment efficiency through cycle time reduction, waste elimination, and changeover reductions
+ Interfaces with Quality Assurance/Quality Control to ensure products and processes comply with all required regulations
+ Develops and maintains procedures and equipment used for manufacturing medical neuromonitoring products
+ Develops and releases test fixtures/assembly aides for use in manufacturing/troubleshooting/debugging
+ Generates change orders to update documentation and BOMs for released product
+ Demonstrates effective writing skills for drafting SOP's, Operation & Maintenance Procedures, protocols, reports, process validations, and other manufacturing-related documentation
+ Manages supplier interactions related to repair and RMA processes
+ Serves as a liaison between product development and operations to oversee in-house manufacturing operations. Acts as main POC for product development
+ Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies
+ Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role
+ Represents the company in a professional manner and upholds the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties
_Reasonable accommodations may be made to enable individuals with disabilities to perform these_ essential _functions._
**Qualifications** **:**
+ Bachelor's Degree in Mechanical Engineering, or Electrical Engineering
+ Minimum of 2 years of hands-on experience in an engineering field
+ Experience with process development, validation, and optimization in a regulated manufacturing environment
+ Excellent problem-solving and analytical skills, with the ability to troubleshoot complex manufacturing issues
+ Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
+ Familiarity with a variety of industry concepts, practices, and procedures
+ Ability to work independently and as a key contributor in small teams with minimal guidance
+ Well-organized with the ability to multitask as required
+ Working knowledge of Windows, Microsoft Office, Outlook, and Teams
+ Experience with lean manufacturing and six sigma methodologies
+ Experience with test system development
+ Familiarity with ISO requirements, FDA Regulations, and cGMPs
+ Experience in the Medical Device field
+ Experience in Robotics or other electro-mechanical products
+ Experience with data analysis and KPIs
+ Experience in LabVIEW
+ Experience in Minitab
+ Experience in Soldering
+ Experience using oscilloscope
+ Experience with Electrical Safety Testing/HiPot
+ Experience with IPC-A-610 and IPC-A-620
+ Experience with electronic troubleshooting
**Travel and/or Physical Demands** **:**
The physical demands listed here are representative of those that must be met by and employee to successfully perform the essential functions of this job.
+ Ability to travel up to 5% of the time
+ Required to sit; climb or balance; and stoop, kneel, crouch or crawl
+ Required to regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds
+ Required to possess specific visons abilities, including: close vision, distance vision, color vision, peripheral vision, depth perception and capacity to adjust focus
**Our Values** **:**
Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.
+ **Passionate about Innovation** : Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions.
+ **Customer Focused** : We listen to our customers' needs and respond with a sense of urgency.
+ **Teamwork** : Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.
+ **Driven** : We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.
**Equal Employment Opportunity** **:**
Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees' talents and support an environment that is inclusive and respectful.
**Other Duties** **:**
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Description & Requirements

Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.

This will be a Limited Service position. You will be hired on a contingency basis with limited time of service.

The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.

Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Additional Essential Duties and Responsibilities:

- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.

- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.

- Identify accounts requiring escalation, escalating immediately if warranted.

- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.

- Preform administrative functions that support the process of reports and appeals.

- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.

- Maintain current understanding of the processing procedures.

- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.

- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.

- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,

- Assist with new hire presentations, assignments, and certifications.

- Demonstrate and maintain appropriate judgment with confidential information.

- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require

Additional Requirements as per contract/client:

- Department of Education and Student Loan experience preferred

- Quality Assurance experience required

- High School Diploma or GED required

- Must reside in the U.S.

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

- Obtaining and Maintaining a PIV-I card is a requirement of this position. PIV-I cards must be picked up in person. New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card. Any travel expenses will be paid for by Maximus.

Minimum Requirements

- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

Qualifications Continued:

- Accurate data entry skills

- Proficient in the use of Microsoft Office products

- Excellent organizational, written and verbal communication skills

- Ability to perform comfortably in a fast-paced, deadline-oriented work environment

- Ability to work as a team member, as well as independently

- Ability to write using proper grammar, punctuation, sentence structure and pass a written test

- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$

23.33

Maximum Salary

$

29.85

Description & Requirements

Maximus is looking for a Quality Control / Quality Assurance Team Lead to support our DMCS program under our Department of Education portfolio. The Quality Control / Quality Assurance Team Lead will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.

This will be a Limited Service position. You will be hired on a contingency basis with limited time of service.

DMCS Contact Center Quality team is an essential part of the DMCS program. Its objective is to utilize operational techniques and activities to satisfy quality requirements. Quality includes activities aimed at the detection and correction of errors, faults, discrepancies and/or defects in products or services prior to delivery. QC activities generate testing or review results of work efforts and provide feedback that supports Quality Assurance (QA) and drives continuous improvement.

Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Additional Duties and Responsibilities:

- Assist the Quality processors in resolving questions concerning audits and Quality processes

- The Team Lead in this role will be responsible for the functions related to the processing of, but not limited to, Quality task assignments

- Ensure work is distributed to staff to ensure Performance Metric standards and Service Level Agreements are met

- Track daily completions and outstanding work balances and provide the data to Quality Phone Supervisor

- Respond to data requests by providing supporting documentation and responding to disputes within specified timeframe

- Assist in creating and providing reporting and trending data to Business Operation and Training management to provide effective tools that allow departments to understand variances and make effective decisions around resource allocation and training needs

- Work with external auditors during periodic reviews and audits, assisting in preparation of annual audit schedules in addition to QA/QC Admin III Responsibilities:

- Monitor and evaluate phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.

- Maintain and update databases, score cards, reports, and documents with a high degree of accuracy.

- Identify accounts requiring escalation, escalating immediately if warranted.

- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.

- Perform administrative functions that support the process of reports and appeals.

- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.

- Maintain current understanding of the processing procedures.

- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.

- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.

- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,

- Assist with new hire presentations, assignments, and certifications.

- Demonstrate and maintain appropriate judgment with confidential information.

- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require.

Additional Requirements as per contract/client:

- Student Loan and Department of Education experience preferred

- Previous Quality Assurance experienced preferred

- High School Diploma or GED required

- Must reside in the U.S.

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

Minimum Requirements

- High School diploma or equivalent with 3 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

- Accurate data entry skills

- Proficient in the use of Microsoft Office products

- Excellent organizational, written and verbal communication skills

- Ability to perform comfortably in a fast-paced, deadline-oriented work environment

- Ability to work as a team member, as well as independently

- Ability to write using proper grammar, punctuation, sentence structure and pass a written test

- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training

Minimum Requirements

- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$

23.94

Maximum Salary

$

33.35

Description & Requirements

Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.

This is a Limited Service position . This position is temporary and is expected to last approximately 6 months.

The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.

Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Additional Essential Duties and Responsibilities:

- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.

- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.

- Identify accounts requiring escalation, escalating immediately if warranted.

- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.

- Perform administrative functions that support the process of reports and appeals.

- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.

- Maintain current understanding of the processing procedures.

- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.

- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.

- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,

- Assist with new hire presentations, assignments, and certifications.

- Demonstrate and maintain appropriate judgment with confidential information.

- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require

- Minimum 3 years of related experience required.

- Accurate data entry skills.

- Proficient in the use of Microsoft Office products.

- Excellent organizational, written, and verbal communication skills.

- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.

- Ability to work as a team member, as well as independently.

- Ability to write using proper grammar, punctuation, sentence structure and pass a written test.

- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training.

Additional Requirements Per Client:

- Department of Education and FSA experience preferred

- High School Diploma or GED required

- Must reside in the U.S.

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

Home Office Requirements:

- Hardwired internet (ethernet) connection

- Internet download speed of 25mbps or higher required (you can test this by going to Private work area and adequate power source

Minimum Requirements

- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$

23.33

Maximum Salary

$

29.85

Introduction to BlueOval SK

At BlueOval SK, we will lead the transformation of the electric vehicle (EV) battery business through partnership (Joint Venture formed by Ford and SK On) to provide products and processes to increase our customers' experience. As the future of BlueOval SK, you will help lead the battery revolution by working alongside our teams as we build the batteries required for electric vehicle business excellence.

Ford and SK On are investing billions in Kentucky and Tennessee including building three state-of-the-art battery manufacturing facilities between the two campuses at BlueOval City in Tennessee and BlueOval SK Battery Park in Kentucky. These brand-new advanced manufacturing facilities will use Ford's 100-years of automobile manufacturing expertise and SK On's 30+ years of electric vehicle battery expertise to become the world's best battery manufacturer.

The Controls Engineer at BlueOval SK Battery Park in Stanton, Tennessee will have a unique, once-in-a-lifetime opportunity to be a key member of the start-up team, launching the facility from the ground up.

Key Areas of Responsibility:

• Use MES Plant monitoring software to review cycle times of automation, review and follow up on automation project's and installations
• Troubleshoot PLC, robot, and other automation problems. Lead 4D efforts with significant downtime events
• Update program backups for automation
• Program new installations of tooling and conveyor systems
• Reprogram automation for engineering changes and improvements
• Coordinate automation campaigns

Minimum Requirements:

• Experience:
  • Fundamental working knowledge of PLC logic and controls
  • Electrical Background (electrician or technician)
  • Related experience
  • Familiarity with Variable Frequency Devices (VFDs), encoders, Servo, network/Ethernet controls
• Ability to support any shift in a 7-day work pattern
• Candidate must be flexible to significant travel during initial plant start-up phase
• Successful candidate must be able to demonstrate leadership behaviors consisting of outstanding interpersonal, teambuilding, and communication skills

Preferred Requirements:

• Education: Bachelor's Degree in Mechanical or Electrical Engineering or high school (GED) diploma with equivalent experience and skills.
• Experience: 2+ years of related experience
  • Mitsubishi PLC/HMI/VFD/SERVO/MOTION experience would be an asset but not mandatory. Training will be provided.
  • PLC/MBI, robotics programming experience.
  • Strong problem solving skills
  • Ability to independently troubleshoot all body equipment and continuously evaluate equipment for improvement for quality and delivery
  • Ability to read prints, AutoCAD, interpret and modify electrical schematics
  • Strong understanding of conveyors system programming and, in addition to networking understanding, Ethernet, remote IO
  • Ability to read blueprints

About BlueOval SK

At BlueOval SK, we will lead the transformation of the electric vehicle (EV) battery business through partnership (Joint Venture formed by Ford and SK On) to provide products and processes to increase our customers' experience. As the future of BlueOval SK, you will help lead the battery revolution by working alongside our teams as we build the batteries required for electric vehicle business excellence. We have a wide variety of opportunities for you to accelerate your career.

The Opportunity

Ford and SK On are investing billions in Kentucky and Tennessee including building three state-of-the art battery manufacturing facilities between the two campuses at BlueOval City in Tennessee and BlueOval SK Battery Park in Kentucky. These brand-new advanced manufacturing facilities will use Ford's 100-years of automobile manufacturing expertise and SK On's 30+ years of electric vehicle battery expertise to become the world's best battery manufacturer.

For more information about BlueOval SK plans, please Follow this link.

What you'll receive in return:
As part of the BlueOval SK family, you'll enjoy excellent compensation and a comprehensive benefits package that includes generous paid time off (PTO), retirement contributions, incentive compensation and much more. You'll also experience exciting opportunities for professional and personal growth and recognition. If you have what it takes to help us lead the transformation of the EV battery business, we'd love to have you join us.

Benefits include:

• 401k plan with retirement planning services
• 401k company matching after completing three months of service
• Medical and prescription drug coverage
• Dental and vision coverage
• Preventative Care
• Eligibility for great ancillary benefits including: Flexible Spending Accounts (FSAs), Short-Term Disability (STD) and Long-Term Disability (LTD), Employee Basic Life and Accidental Death Dismemberment (AD&D) insurance, and Employee Supplemental Life Insurance
• Access to Paid Time Off (PTO) after completing probationary period and Emergency PTO
• Parental Leave
• Access to Ford Vehicle Discount Program
• Climate-controlled working environment
• For a full list of benefits, visit our website:

Candidates for positions with BlueOval SK must be legally authorized to work in the United States. BlueOval SK does not sponsor employment VISAs for candidates at this time. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.