Market Research Manager

19133 Philadelphia, Pennsylvania M&T Bank

Posted 16 days ago

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Job Description

Location: Hybrid within footprint. Footprint includes, but is not limited to: Buffalo, NY, Baltimore, MD, Bridgeport, CT, Boston, MA, Wilmington, DE, Washington, D.C., New York, NY, Philadelphia, PA
**Overview:**
We are looking for an innovative and results-driven research leader to spearhead comprehensive competitive benchmarking initiatives and deliver tailored market intelligence solutions. This position calls for deep expertise in both qualitative and quantitative research approaches, with a passion for transforming complex information into actionable strategic opportunities that support business priorities across Retail, Small Business, Commercial, and Wealth Management divisions.
The successful candidate will possess a proactive, consultative approach and demonstrate mastery in managing multifaceted research projects from concept through completion. They will excel at synthesizing data into strategic, visually impactful recommendations that inform high-level decisions. Superior communication skills, a talent for narrative-driven data visualization, and fluency with advanced survey and analytics platforms are essential to thrive in this role.
**Primary Responsibilities:**
+ Cultivate and sustain collaborative partnerships with internal clients across diverse business lines by engaging in regular communication to understand their unique business challenges and strategic objectives. Ensure that all research initiatives are thoroughly aligned with organizational priorities and deliver well-defined, actionable insights that drive business impact and inform critical decisions.
+ Serve as a trusted research consultant to stakeholders by facilitating in-depth needs assessments that clarify and refine research objectives. Translate these stakeholder needs into robust research designs, thoughtfully selecting and applying the most suitable qualitative and quantitative methodologies to address complex business questions and deliver meaningful, high-value results.
+ Oversee the execution of high-impact, strategic competitive benchmarking studies, applying advanced analytical techniques and a rigorous attention to detail to extract nuanced insights from complex data. Demonstrate intellectual curiosity and a commitment to methodological excellence by conducting comprehensive analyses that identify emerging trends, market opportunities, and areas for competitive differentiation.
+ Exhibit advanced proficiency in qualitative research methodologies by independently designing moderator guides and moderating focus groups, in-depth interviews, and other primary research.
+ Direct the full lifecycle of research projects, including the development of survey instruments, programming, sample selection, data collection, rigorous statistical analysis, and the delivery of actionable insights. Employ best practices and ensure all research activities adhere to established methodological standards.
+ Analyze and Interpret Complex Data Sets. Utilize advanced analytical techniques to examine large and multifaceted data sets, synthesizing key findings into clear, meaningful, and impactful strategic recommendations. Demonstrate expertise in identifying patterns, trends, and market opportunities to inform high-level business decisions.
+ Develop Narrative-Driven Insight Reports. Transform raw data into engaging and insightful stories, crafting visually compelling presentations and comprehensive reports that clearly communicate research outcomes to stakeholders and decision-makers.
+ Work closely with interdisciplinary teams to ensure alignment of research objectives with organizational strategies. Manage multiple projects concurrently, maintaining a high standard of quality and delivering results within established timelines.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
This position reports to the Head of Market Research. Project scope is typically on the department level. Projects are a mix of strategic and tactical in nature. Working team clients are normally VP level and below. Project owners are normally Admin, Group and Senior VP level and above.
**Education and Experience Required:**
Bachelors' degree and 6 years' of related experience, or in lieu of degree 10 years' related experience.
Highly proficient in Qualtrics or similar web survey software plus data visualization software such as PowerPoint.
Working knowledge of SPSS, SAS or other statistical software and survey development tools.
Employees in this position should be prepared to travel at least once per quarter within the M&T Bank east coast footprint (primarily to Buffalo, NY). Travel may occur more often than this and is based upon the needs of the business and projects assigned. Employees residing outside of the Buffalo market are anticipated to travel more often than those already located here.
**Education and Experience Preferred:**
Strong background in quantitative research (web/phone) and qualitative research (in person/online focus groups, advisory panels, and in-depth interviews), including survey design, data analysis and interpretation, report writing and presentation of key findings.
Working knowledge of a wide range of custom market research methodologies and techniques including customer satisfaction/loyalty research, brand awareness/usage, segmentation, ad/concept testing, conjoint, new product development, etc.
Exceptional storytelling skills with the ability to craft compelling narratives that effectively communicate research findings and insights to clients and stakeholders
Excellent organizational, communication (verbal and written) and interpersonal skills.
Demonstrates meticulous attention to detail, accuracy, and follow-through, with the ability to manage multiple assignments and perform effectively under pressure.
Master's degree or PhD with a concentration in Statistics, Psychology or Marketing preferred.
Graduate degree.
Prior management experience.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $85,104.04 - $141,840.07 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
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Senior Market Research Analyst

19117 Philadelphia, Pennsylvania OGC Global

Posted 3 days ago

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Job Description

OGC is a boutique research and consulting agency specializing in data-driven strategy, quantitative analytics, and Customer Experience (CX) program design and optimization. Our clients span industries such as Financial Services, Specialty Retail, Telecommunications, Hospitality, and Software.

Comcast's Consumer Research & Insights team supports divisions and product lines with a wide range of quantitative and qualitative projects to inform strategic decisions and strengthen customer experience. Comcast is looking to hire a Senior Market Research Analyst to join the team. This is an excellent opportunity for a seasoned analyst who thrives in fast-paced environments, brings advanced analytical capabilities, and is comfortable interacting with senior stakeholders.

This role requires being in the Philadelphia office at least 4 days per week.

The ideal candidate has a knack for acquisition-related research, strong quantitative capabilities, and foundational qualitative experience. Someone who is intellectually curious, resilient, and ready to contribute to ongoing and acquisition-focused studies.

Responsibilities:

  • Lead research end-to-end, including vendor coordination, stakeholder management, and deliverables
  • Handle large-scale quantitative analytics, leveraging tools like Excel and survey platforms, while interpreting advanced techniques (e.g., regression, MaxDiff, Conjoint - not necessarily building models, but understanding results).
  • Oversee qualitative research approaches (e.g., in-depth interviews (IDIs), focus groups, survey-based open responses), growing into deeper qualitative execution over time.
  • Understand and articulate what the data reveals, translate raw results into insights, takeaways, and strategic recommendations.
  • Collaborate with stakeholders during project execution (post-kickoff), maintain data integrity, and manage the flow of internal and external data sources.
  • Develop or refine research tools (e.g., surveys), ensuring methodological rigor, data quality, and successful implementation.
  • Synthesize and present findings through compelling visuals and narratives in PowerPoint and concise written reports for senior leadership.
  • Keep projects on track, meet or exceed timelines, deliverables, and stakeholder expectations.
  • Exhibit intellectual curiosity, proactively explore, interpret, and question what the data may indicate.
  • Bachelor's or Master's degree in Social Science, Economics, Statistics, Marketing, or a related field.
  • 5-7 years of experience in market research/analytics/insights, ideally in a fast-paced agency, consulting, or client-side environments
  • Must be based in Philadelphia and able to work onsite at least 4 days/week.
  • Strong background in quantitative research and analytics with some qualitative exposure (IDIs, focus groups) is expected, with room to grow.
  • Proficiency in advanced Excel and survey programming tools (e.g., Qualtrics, Decipher, SurveyMonkey, Suzy).
  • Strong statistical understanding and familiarity with interpreting results.
  • Excellent communication, stakeholder interaction, and the ability to derive and share insights from data.
  • Highly organized, attentive to workflow and project timelines.
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Senior Analyst, Market Research

08629 Trenton, New Jersey Norstella

Posted 2 days ago

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Senior Analyst, Market Research Company: MMIT Location: Remote, United States Date Posted: Oct 7, 2025 Employment Type: Full Time Job ID: R-1470 **Description** East Coast or Central Time hours strongly preferred* MMIT, a Norstella company, is focused on solving the "what and why" of market access, and has been a trusted, go-to-market partner to more than 1,300 biopharma and payer customers for nearly three decades. MMIT believes that patients who need life-saving treatments should not face delays because accessing drugs can be confusing. MMIT's expert teams of clinicians, data specialists and market researchers provide clarity and confidence so that our clients can make better decisions. For more information, visit mmitnetwork.com and follow us on LinkedIn. **Job Description** As a Market Research Analyst, you will cleanse, process, and analyze qualitative and quantitative data to support the generation of insights and strategic recommendations in deliverables for MMIT's market research products to answer business questions for pharmaceutical clients and to contribute to MMIT's goal of smoothing access to therapies. To succeed in this role, you will: + Develop questions for multi-stakeholder surveys of various lengths and complexity to drive market research findings + Analyze market research data, both qualitative and quantitative, via a variety of statistical methods + Generate slide templates and formats to visualize data and associated insights in an easily digestible manner + Highlight key trends in data and answers to client research goals + Integrate an insightful and actionable narrative into multiple pharmaceutical client deliverable types across a variety of therapeutic areas + Craft executive summary slides to encapsulate key insights of greatest client impact + Review deliverables to ensure accuracy, quality, and client readiness + Establish foundational therapeutic area and market access content knowledge + Recommend content, deliverable, and process enhancements **Qualifications** + Bachelor's or advanced degree from a top institution and a strong record of academic achievement + Two to five years of professional experience in market research, marketing analysis, product management, consulting, biotech, pharmaceuticals, or managed care industry + Advanced writing skills and a strong interest in effective communication with all levels of the organization + Prior experience analyzing qualitative and quantitative data to identify insights + Ability to prepare visually appealing and easily digestible summary reports with client-ready quality + Strong detail-orientation, organizational skills, and commitment to delivering high quality work + Ability to balance multiple projects and perform in a deadline-driven environment + Genuine interest in professional growth and development through feedback and commitment to corporate core values + Well-developed time management and problem-solving skills + Strong interpersonal skills and the ability to work effectively as part of a team + Knowledge of the pharmaceutical and managed care industries preferred + Survey writing experience is preferred + Strong skills with MS Office applications (Word, Excel, and PowerPoint) + Tableau experience is preferred Additional Information Travel: <5% Location: Remote **Our guiding principles for success at Norstella** 01: Bold, Passionate, Mission-First 02: Integrity, Truth, Reality 03: Kindness, Empathy, Grace 04: Resilience, Mettle, Perseverance 05: Humility, Gratitude, Learning **Benefits** + Medical and Prescription Drug Benefits + Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) + Dental & Vision Benefits + Basic Life and AD&D Benefits + 401k Retirement Plan with Company Match + Company Paid Short & Long-Term Disability + Paid Parental Leave + Open Vacation Policy & Company Holidays _The expected base salary for this position ranges from $65,000to$77,000.It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _(email protected)_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
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Consultant - Primary Market Research (Remote)

19034 Fort Washington, Pennsylvania M3USA

Posted 3 days ago

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Company Description

About M3 USA:

M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we've seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA.

Due to our continued growth, we are hiring for a Consultant with Michael Allen Company!

About the Business Unit:

Michael Allen Company is a Healthcare management consulting firm located in Darien, CT dedicated to helping clients accelerate growth by improving market and customer insight. The firm has a forty-year track record of helping clients achieve profitable growth, bringing unique analytic capabilities, experienced Consultants, and a customized effort to each engagement.

Areas of specialization include pipeline product planning and growth management, marketing and sales effectiveness, resource allocation, and growth strategy development for global healthcare firms. The firm enjoys distinguished industry presence in traditional pharmaceutical companies, biotech firms and medical product manufacturers.

By leveraging abundant data that is available in this industry, MAC Consultants work towards finding innovative commercial strategies that maximize the efficiency of the resources and effectiveness of the efforts used for products and services that enhance/extend/save lives

Job Description
  1. Lead insight generation through robust quantitative primary market research, including survey design, sampling strategy, data collection, and statistical analysis, to deliver strategic recommendations to life sciences clients. Incorporate qualitative methods where appropriate to provide a comprehensive perspective.
  2. Oversee active research workstreams and support senior leadership and cross-functional teams to identify and drive new business opportunities.
  3. Develop and deliver high-quality client materials, including screeners, questionnaires, interim findings, and final presentations, ensuring they meet client expectations and strategic objectives.
  4. Manage project teams by coordinating day-to-day work, mentoring or managing junior staff, and ensuring smooth communication across internal teams, external vendors, and client stakeholders.
Duties and Responsibilities
  1. Translate client business challenges into structured research designs, selecting appropriate quantitative methodologies (e.g., segmentation, conjoint/DCE, max diff, brand tracking, pricing, driver analysis) to address key objectives.
  2. Act as the primary client liaison, leading communication, presenting findings, and addressing concerns throughout the engagement to ensure high client satisfaction.
  3. Support business development efforts by assisting senior leadership in proposal development, pitch preparation, and scoping of strategic research opportunities.
  4. Lead quantitative analysis and interpretation, validating data outputs for accuracy, integrating qualitative context when relevant, and synthesizing insights into actionable recommendations that resonate with diverse stakeholders.
  5. Stay current with industry trends and best practices in healthcare primary market research, integrating innovative methodologies, digital tools, and advanced analytics into project delivery.


Qualifications

Education and Training Required:
  • Master's degree in biostatistics, statistics, epidemiology, economics, mathematics, engineering, operations research, health informatics or a related field from an elite institution with a strong academic record; at least four years of relevant and progressively responsible work experience as a quantitative analyst, using varied procedures and problem-solving methodologies in a healthcare professional services firm, healthcare sciences product company or related organization.
Minimum Experience:
  • Minimum of four years of hands-on experience in global market research, with a strong and demonstrable focus on primary market research. Experience working with large healthcare datasets, applying statistical analysis, and generating actionable insights is a strong plus but not required.
  • Direct experience with statistical tools, including SPSS, applied in professional or academic settings for data analysis and modeling.
Knowledge, Skill, Ability:
  • Participation in projects for drug development, business commercialization and brand marketing processes in biopharmaceutical industry.
Additional Information

A career opportunity with MAC offers competitive wages, and benefits such as:
  • Health and Dental
  • Life, Accident and Disability Insurance
  • Prescription Plan
  • Flexible Spending Account
  • 401k Plan and Match
  • Paid Holidays and Vacation
  • Sick Days and Personal Days

*M3 reserves the right to change this job description to meet the business needs of the organization

#LI-JM1

#LI-Remote
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Associate Manager, Custom Market Research

08629 Trenton, New Jersey Norstella

Posted 16 days ago

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Job Description

Associate Manager, Custom Market Research
Company: MMIT
Location: Remote, United States
Date Posted: Aug 1, 2025
Employment Type: Full Time
Job ID: R-1367
**Description**
**About Us:**
Why MMIT? At MMIT, we simplify the complexities of healthcare to smooth access to life saving therapies. Our collective teams achieve this through prioritizing cultivating industry leading data coupled with cutting edge technology to solve some of healthcare's most complex challenges.
MMIT is regarded as a trusted go-to-market partner that identifies barriers to patient access and helps coordinate major stakeholders to move therapies from pipeline to prescription-answering the "what" of how payers cover therapies and the "why" behind those decisions. MMIT's product portfolio has been built by listening to our clients, and with expert teams of pharmacists, clinicians, data specialists and market researchers who provide foresight, clarity and confidence.
In 2022, MMIT joined forces with other market-leading pharmaceutical-solutions providers-Evaluate, Citeline, Panalgo and The Dedham Group-to launch Norstella, which aims to deliver must-have answers for critical strategic and commercial decision-making along the entire drug development journey.
**About the Role:**
As an Associate Manager of Custom Market Research, you will play a key role in designing and executing research initiatives that drive strategic insights for pharmaceutical clients. You will lead the development of research tools-including surveys and discussion guides-and coordinate the analysis and reporting of both qualitative and quantitative data. Your work will directly inform client deliverables, helping to uncover actionable insights and shape strategic recommendations across MMIT Insights offerings.
In this role, you will collaborate closely with the Commercial team to identify new opportunities. Your contributions will help answer critical business questions and support MMIT's mission to smooth access to therapies by delivering high-quality, insight-driven research.
**Responsibilities:**
+ Project management of qualitative and quantitative research engagements, overseeing analyst contributions, managing timelines, and ensuring alignment with project goals and client expectations.
+ Design and develop customized research tools-including surveys, questionnaires, and discussion guides-to accurately capture insights aligned with client objectives and research questions.
+ Coordinate and execute quantitative and qualitative analyses using Excel and PowerPoint to analyze, and visualize complex datasets, transforming raw data into actionable insights for strategic decision-making to support market access and research initiatives
+ Moderate stakeholder interviews, guiding discussions to uncover meaningful insights aligned with research objectives.
+ Collaborate cross-functionally across teams to recruit participants, manage fieldwork logistics, ensure smooth execution of research activities and structure and deliver "client-ready" outputs, balancing creative analysis with effective project management.
+ Create compelling data visualizations and slide templates that clearly communicate insights in a digestible and visually engaging format.
+ Craft executive summaries and strategic narratives that distill complex findings into impactful, client-relevant insights across therapeutic areas.
+ Review and finalize client deliverables, ensuring reports highlight key trends, strategic implications, and meet the highest standards of accuracy, quality, and client readiness.
+ Demonstrate subject matter expertise and strategic thinking, independently addressing client questions and providing thoughtful recommendations based on project scope.
+ Participate in the presentation of findings and reports to clients, delivering insights with clarity and strategic relevance.
+ Mentor and coach junior team members, fostering professional growth and promoting a culture of excellence.
+ Recommend and contribute to product innovation by proposing new analyses, data visualizations, and service offerings that expand the value of the product line.
**Qualifications:**
+ Bachelor's or advanced degree from a top institution and a strong record of academic achievement.
+ Exemplary writing skills and a strong interest in effective communication.
+ Attention to detail; perfectionists are highly encouraged to apply.
+ Strong skills with MS Office applications (Word, Excel, PowerPoint, and Access)
+ Genuine interest in professional growth and development through feedback and commitment to corporate core values
+ Unusual intellectual curiosity and creativity, reflected in a broad range of interests and excellent analytic abilities.
+ 2-3 years of professional experience in consulting, marketing analysis, product management, or equivalent undergraduate experience
+ Entrepreneurial mindset, growth minded.
+ Experience with team mentorship or management experience
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
_Please Note - All candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa._
**Benefits:**
+ Medical and Prescription Drug Benefits
+ Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
+ Dental & Vision Benefits
+ Basic Life and AD&D Benefits
+ 401k Retirement Plan with Company Match
+ Company Paid Short & Long-Term Disability
+ Paid Parental Leave
+ Open Vacation Policy & Company Holidays
_The expected base salary for this position ranges from $76,000 to $85,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _(email protected)_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
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Market Research Lead- CenterWell Pharmacy Business Development

08629 Trenton, New Jersey CenterWell

Posted 7 days ago

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Job Description

**Become a part of our caring community and help us put health first**
The Market Research Lead performs data analysis supporting learning plans via management and usage of consumer behavioral, demographic, and attitudinal data. The Market Research Lead works on problems of diverse scope and complexity ranging from moderate to substantial.
The Market Research Lead uses data analytics to provide insights in support of new insights, translates results of analyses into actionable recommendations. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.
**Use your skills to make an impact**
**Additional Job Description**
**Analytical Skills**
+ Proficiency in data analysis and interpretation to derive actionable insights from complex datasets.
+ Strong capability in utilizing statistical methods and data visualization tools (e.g., Tableau, Power BI) to present findings effectively.
**Market Research Expertise**
+ In-depth knowledge of market research methodologies, including qualitative and quantitative research techniques.
+ Experience in analyzing pharmacy, PBM and payer industry trends, competitive landscape, and consumer/patient behavior to inform strategic decisions.
**Strategic Thinking**
+ Ability to develop and implement strategic plans that align with organizational goals.
+ Proven experience in identifying growth opportunities and potential market risks.
**Communication Skills**
+ Exceptional verbal and written communication skills to convey insights and recommendations to diverse audiences, including senior leadership.
+ Ability to create compelling presentations and reports that influence decision-making.
**Business Acumen**
+ Understanding of commercial payer operations, healthcare regulations, and reimbursement models.
+ Ability to assess the financial implications of strategic decisions and market trends.
**Technical Proficiency**
+ Familiarity with data analytics tools, CRM systems, and market intelligence platforms
**Required Qualifications**
+ Bachelor's degree or equivalent years of direct experience
+ 7 or more years of Marketing research experience
+ 7 or more years of data analysis experience
+ Understanding and experience with a variety of research methodologies
+ Possess the ability to write queries, create forms, reports and documents in Access and Excel
+ Project management experience
+ Experience communicating complex and functional strategies to senior management.
+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences
**Preferred Qualifications**
+ Master's degree or other graduate degree
+ Experience in the health insurance industry
**Additional Information:**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
**Work At home requirements:**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
**SSN Alert:**
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from with instructions on how to add the information into your official application on Humana's secure website.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$126,300 - $173,700 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline:
**About us**
About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options
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Director, Product Management, GTM, Segment, Market Research - Legal Markets Group (AI)

19133 Philadelphia, Pennsylvania Wolters Kluwer

Posted 16 days ago

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Job Description

**Basic Function**
+ Is a leader within LRUS and will participate in and lead specific strategic planning for VitalLaw initiatives including annual, periodic and 3-year VSP planning processes.
+ Partners with the internal and external stakeholders to identify and develop strategic business and product development opportunities that benefit customers.
+ Directs and advises on the product roadmap to ensure product and platform development meets and exceeds customer expections.
+ Requires customer interaction and customer-centered product design and GTM initiatives.
+ Is a leader within the LRUS business and Legal & Regulatory at large and as such they are responsible for communicating and supporting the Company strategy effectively and leading and developing individuals and teams.
**Essential Duties and responsibilities**
The Director, LRUS Product Management, GTM, Segment, Market Research is responsible for customer-centric, strategic planning for all Go-To-Market, Market Research and Segment Management activities.
+ Directs team to provide technical and subject matter support of the sales and marketing organizations for existing products and for new product initiatives.
+ Supports all market research initiatives internally and externally.
+ Directs the build out of financial business cases for new opportunities for product launches.
+ Responsible for product market growth in the legal markets group & leads product management in the go-to-market strategies.
+ Works with the Strategy team to quantify market size and identify segments.
+ Support the GTM team to educate and evangelize the benefits of the new products to the various selling channel teams.
+ Drives strategy for sales training plans and support of all new and existing sales channels.
+ Conducts competitive analysis of our products and content and our markets in conjunction with other teams - including creation of documentation, and presentations to the Sales and Marketing teams.
+ Sales enablement - creation and fulfillment of Sales certification programs; creation of Playbooks focused on specific products, as well as overall sales methods and selling techniques; creation of other documentation/materials to support the Sales team.
The Director, LRUS Product Management, GTM, Segment, Market Research provides direction and support for internal, cross-functional teams working on all aspects of go-to-market execution. Directly supports the Product Managers in managing complex, multi-functional deliverables from partners in all areas including:
+ Technology
+ Strategic Marketing
+ Customer Operations
+ Sales
+ Editorial
+ Content Delivery
+ Training and Consulting
+ Market Research
+ Strategic Marketing
+ Operations
+ Finance
+ M&A
+ Legal
+ *.dxg
+ Other
The Director, LRUS Product Management, GTM, Segment, Market Research directs and supports all strategic and tactical aspects of commercialization and go-to-market planning and execution. This includes:
+ Customer based design methodology
+ Product definition and concept development
+ Target markets and segmentation
+ Positioning and target market(s)
+ Value proposition and offers
+ Packaging
+ Sales Channel and promotion (contests, spiffs or other)
+ Customer and prospect messaging
+ Customer migration planning
+ Competitive analysis and implication assessment
+ Post-release tracking and financial reporting
The Director, LRUS Product Management, GTM, Segment, Market Research has responsibility for financial over-sight and management of product revenues as well as costs. Responsibilities include:
+ Monthly and quarterly review of Sales performance and revenue; and the responsibility to develop and execute course correction plans as needed
+ Reporting and analysis of new product, promotion and product performance
+ **Other Duties**
Performs other duties as assigned by supervisor.
**Job Qualifications**
Education: BS/BA or equivalent required
+ BS/BA in a Business-related field preferred
+ Law Degree or MBA Preferred
Experience: Requires 8-10 years of Product Management with 5-7 years direct management experience with preferred working experience in one or more of these areas:
+ Professional publishing
+ B2B software solutions
+ Professional Information services
Other Knowledge, Skills, Abilities or Certifications:
+ A strong leader with outstanding leadership, people and process management skills
+ Outstanding planning (strategic and tactical), negotiation and execution skills
+ A successful track record in successful product development, execution and commercialization
+ Keen ability to assess, analyze and decide in complex situations
+ Excellent facilitation and collaboration skills
+ Strong communication, influence and partnering abilities
+ Agile thinking and analytical skills.
**Travel Requirements**
Moderate Travel 20%)
**Physical Demands**
Normal Office Environment
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $208,800 - $295,550
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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