9 Marketing jobs in Charlottesville

Welcome to TELUS Digital where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

Fuel iX is TELUS Digital's generative AI platform, with applications that improve customer experiences, create custom and shareable copilots, and proactively identify and mitigate GenAI risks. The platform seamlessly integrates company infrastructure with an extensive library of LLM models and generative AI applications, providing complete observability and a single control plane. Designed to address a critical gap in the GenAI landscape, Fuel iX enables enterprise-scale management of AI applications, foundation models and data sources within a framework built to deliver safe, responsible and accurate AI-powered experiences.

This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of our offices OR in a Work From Anywhere, US (Remote) capacity.

Travel (up to 20%) to events, clients and TELUS Digital's offices is required.

We're looking for a Senior Product Marketing Manager to lead the positioning of our GenAI customer experience (CX) product suite. Ideal candidates will have deep experience in contact center or in-house support operations, a strong B2B SaaS background, and a track record of launching AI-driven CX solutions. You'll translate complex AI capabilities into clear, compelling messaging for enterprise buyers and enable go-to-market teams to drive pipeline and revenue growth.

Join us in revolutionizing customer experience through the power of responsible AI!

• Market Intelligence: Conduct in-depth research and analysis of GenAI trends in CX, focusing on contact center innovation, omnichannel support, and AI-driven customer insights. Includes competitive intelligence.
• Go-to-Market Strategy: Develop and execute product launch strategies that highlight Fuel iX's unique position in the AI-enhanced CX landscape, and ensure sales, marketing, and customer success teams are equipped to win in the market.
• Content Creation and Thought Leadership: Craft persuasive narratives and technical content that showcase our AI solutions' value proposition and positive impact on key CX metrics (e.g., Time to Proficiency, CSAT, NPS, AHT).
• Sales Enablement: Partner with sales and product teams to ensure sales teams have the knowledge and resources needed to effectively sell the product, including market knowledge, messaging, product training and sales tools, such as battle cards, user guides and demos.
• Cross-functional Collaboration: Align with product, sales and marketing teams to drive awareness and adoption of our AI-powered CX offerings.

• 5+ years of experience in product marketing or similar roles within enterprise B2B SaaS, preferably in CX tech
• Extensive knowledge of contact center operations, CCaaS platforms, and BPO market dynamics
• Demonstrated expertise in positioning AI and machine learning solutions for enterprise clients
• Strong understanding of CX KPIs and ability to articulate AI's impact on operational efficiency and customer satisfaction
• Proven track record in creating compelling content across various formats (white papers, case studies, sales enablement materials)
• Experience in managing multi-channel demand generation campaigns for complex tech solutions
• Exceptional communication skills with the ability to distill complex AI concepts into clear, compelling narratives
• Self-starter with a passion for emerging technologies and their application in enhancing customer experiences

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.

In addition to a great culture and interesting work with opportunities for growth and development, this position is eligible for the following benefits:

• Healthcare benefits - Medical, Vision, Dental
• 401K matching
• Employee Share Purchase Plan
• Competitive PTO Policy
• Employee Assistance Program (EAP)
• Life & Disability Insurance
• And more!

Annual Performance Bonus

This position is eligible for an annual performance bonus based on personal, division/business unit, and company performance. The range displayed is only the annual base salary. To maintain equity across the business, annual performance bonus targets are determined by job level, not individual circumstances. Individual base salaries are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons determined during the interview process. Salary bands are periodically reviewed and updated based on market changes, internal needs, and industry trends. To maintain pay equity for team members, TELUS Digital conducts regular compensation audits.

Annual Base Salary Range (Performance Bonus Eligible)

$116,000 - $145,000 USD

The Marketing and Communications Manager serves as the leader of the Marketing and Communications team, and will support the leadership team as well as various departments throughout The Covenant School. They will manage all organic communication, effectively informing and promoting the school, its brand, its people, and its mission. The Marketing and Communications Manager must be a demonstrated leader who is creative, well-versed in photo and video production, digitally savvy, organized, an excellent writer and editor, and willing to learn. This full-time position reports directly to the CFO/COO of the Covenant School. RESPONSIBILITIES Primary responsibilities of the Marketing and Communications Manager and their team include, but are not limited to: Communications: Draft and disseminate emails and weekly newsletter (Eagle Watch) from The Covenant School to multiple constituencies, including current families, prospective families, alumni, donors and employees. Website Management: Maintain the website to effectively tell the Covenant School story for prospective families; basic understanding of front-end website development is a plus Writing and Editing: Identify and develop stories to be highlighted on the website and via other media, and work with internal customers to develop compelling content Photography: Photograph classroom activities and lectures, student life, athletics, and special events (Auction Gala, Arts Concerts, Graduation, etc.) as necessary. Edit pictures to match the established aesthetic in a timely manner Videography: Ability to plan, shoot, and edit compelling videos for social media and special projects. Research and manage production equipment, including lights, microphones, cameras, and camera accessories Social Media Management: Use Facebook, Instagram, LinkedIn, etc. to post compelling and consistent content that fits into the larger marketing strategy, and analyze social media to improve effectiveness and reach Graphic Design: Implement basic principles of graphic design to create marketing-related materials for internal clients and prospective families Oversee the school store (The Perch) and work with the operations team and other departments to maintain and streamline Brand Guidelines for store merchandise Applicants should submit a cover letter, resume, and portfolio (as desired) to ESSENTIAL QUALIFICATIONS Commitment to the Christian faith and seeking spiritual maturity Willingness to affirm the school’s Statement of Principles, central to the core values of the Institution Dedicated member of a Christian community Ability to articulate Covenant’s Christian mission personally and persuasively Demonstrated experience leading a team and working with constituents at all levels in a professional or educational organization Strong organization skills and keen attention to detail Time management and self-accountability with deadline-driven work Comfortable working with a team in a school environment Ability to collaborate effectively with school colleagues and constituents in a manner that reflects the mission and values of the school Written and verbal communication skills; ability to edit for grammar and syntax Exceptional photo and video skills with a strong grasp of visual storytelling, editing tools, and techniques Experience in the use of social media and strategic management of various mediums Willingness and ability to learn new programs and processes Four-year Bachelor’s Degree #J-18808-Ljbffr

Boston, MA; Charlottesville, VA; Columbus, OH; Durham, NC Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS , one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. In January 2023, TELUS Digital acquired WillowTree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions. With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility Our Manager, Delivery - Digital Marketing, is an integral part of our Marketing Services team at WillowTree. To help retain our deep culture of collaboration, this role will maintain an in-office presence in a hybrid capacity (Tuesdays, Wednesdays*, Thursdays). This role can be located in Boston, MA, Columbus, OH, Charlottesville, VA, or Durham, NC. *Wednesdays are not required for the Boston office location The Opportunity As a Manager, Delivery on the Digital Marketing team, you will lead cross-functional teams across engineering, design, strategy, and digital marketing (craft leaders) to deliver digital experiences that meet your client’s most critical business objectives. We are searching for an outcomes-driven, strong player/coach with a blend of technical acumen, strategic thinking, and exceptional leadership skills. Your ability to communicate effectively, manage risks proactively, and foster a collaborative team environment will be crucial in establishing and growing client partnerships. Responsibilities Lead complex digital projects integrating marketing strategy with technology, including enterprise web solutions, e-commerce platforms, and marketing automation systems. Apply and coach teams on iteration-based SDLC methodologies while effectively collaborating with client stakeholders to ensure project success. Proactively identify and mitigate delivery risks, leading remediation efforts to reduce dependencies and resolve blockers. Manage ambiguous scope effectively while maintaining alignment on scope and requirements with business and user needs. Create a collaborative, psychologically safe team environment that encourages equal participation and diverse perspectives. Track budget burn rates and forecast staffing needs while identifying growth opportunities through a deep understanding of client business needs. Drive account growth through strategic stakeholder relationship development and proactive identification of expansion opportunities. Participate in quarterly strategic account planning cadence, contributing insights to drive account growth and ensure client satisfaction. Contribute to broader discipline initiatives, such as mentorship, onboarding, interviewing, or process improvements. Qualifications 7+ years of software development and technology consulting experience, with proven success in project/program leadership roles Demonstrated experience leading large-scale digital programs from discovery through deployment with distributed teams Experience applying various project management frameworks (Agile, Scrum, SAFe, Kanban) and adapting to different delivery environments Skilled in facilitating working sessions with client stakeholders and internal teams, driving collaboration and innovation. Experience in proactive risk management, scope negotiation, and creating psychologically safe team environments Professional or personal experience in leveraging and coaching teams on AI-driven workflows, AI-assisted development tools, and AI-assisted task completion. Excellent communication skills with the ability to tailor messaging to diverse audiences and deliver compelling presentations Proven track record of building effective relationships and influencing client stakeholders through subject matter expertise, industry insights, and emerging trends Bonus Points Experience with enterprise content management system implementations (e.g., AEM, Drupal, Sitecore, Contentful, Contentstack, Optimizely). Familiarity with marketing automation and customer engagement platforms (e.g., Adobe Journey Optimizer, Adobe Campaign, Marketo, Braze, Salesforce Marketing Cloud, Segment, Amplitude). Strong understanding of digital marketing principles, strategies, and tactics (A/B testing, personalization, SEO, analytics, email marketing). Professional experience in leading the delivery of AI-based digital marketing solutions and articulating both technical and business value propositions to stakeholders while maintaining alignment with client objectives and goals. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity. #LI-hybrid What We'll Offer In addition to a great culture and interesting work with opportunities for growth and development, this position is eligible for the following benefits: Healthcare benefits - Medical, Vision, Dental (Including an option for 100% coverage of individual employee medical premiums) Life & Disability Insurance 401K matching Flexible paid time off & paid company holidays Employee Share Purchase Plan Employee Assistance Program (EAP) And more! *Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons determined during the interview process. Role ranges are periodically reviewed and updated based on market changes, internal needs, and industry trends. To drive ongoing pay equity for team members, WillowTree conducts regular compensation audits. USA Pay Range $100,000 - $160,000 USD Create a Job Alert Interested in building your career at WillowTree? Get future opportunities sent straight to your email. Apply for this job * indicates a required field First Name * Last Name * Email * Phone * Location (City) * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn URL (Please list N/A if you don't have one) * How did you hear about us? * Select. Where did you hear about us? * Select. Referring WillowTree/TELUS Digital teammate name (current or former) if applicable. Are you legally authorized to work in the U.S? * Select. Will you now, or in the future, require WillowTree to provide sponsorship or sponsor an immigration case in order to employ you? (For example, H-1B or other employment-based immigration case) * Select. Are you comfortable with the salary range provided? * Select. Please select the box of the location you are committed to working from for this position * Columbus, OH Are you currently located near one of our office locations or open to relocation to fulfill our hybrid model needs for this position? Please note that relocation is not provided by TELUS Digital. * Select. (USA) Voluntary Demographic Questions WillowTree knows incredible talent comes from all backgrounds. Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. We’re deeply committed to building teams that reflect the diversity of the populations we serve. To ensure we’re reaching talent from all backgrounds, we invite applicants to complete the following VOLUNTARY demographic questions. For each question, you have the option to select "I do not wish to answer." Your responses will be processed separately from your application and will not be used in the hiring process or decision. We use this data (aggregate only) to assess and improve our hiring outreach and processes to better include and support individuals of all backgrounds. WillowTree is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. #J-18808-Ljbffr

Senior Product Marketing Manager, Fuel iX (CX/CCaaS) Join to apply for the Senior Product Marketing Manager, Fuel iX (CX/CCaaS) role at WillowTree Senior Product Marketing Manager, Fuel iX (CX/CCaaS) 2 days ago Be among the first 25 applicants Join to apply for the Senior Product Marketing Manager, Fuel iX (CX/CCaaS) role at WillowTree Get AI-powered advice on this job and more exclusive features. Who We Are Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS , one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. Fuel iX is TELUS Digital’s generative AI platform, with applications that improve customer experiences, create custom and shareable copilots, and proactively identify and mitigate GenAI risks. The platform seamlessly integrates company infrastructure with an extensive library of LLM models and generative AI applications, providing complete observability and a single control plane. Designed to address a critical gap in the GenAI landscape, Fuel iX enables enterprise-scale management of AI applications, foundation models and data sources within a framework built to deliver safe, responsible and accurate AI-powered experiences. Location & Flexibility This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of our offices OR in a Work From Anywhere, US (Remote) capacity. Travel (up to 20%) to events, clients and TELUS Digital’s offices is required. The Opportunity We're looking for a Senior Product Marketing Manager to lead the positioning of our GenAI customer experience (CX) product suite. Ideal candidates will have deep experience in contact center or in-house support operations, a strong B2B SaaS background, and a track record of launching AI-driven CX solutions. You’ll translate complex AI capabilities into clear, compelling messaging for enterprise buyers and enable go-to-market teams to drive pipeline and revenue growth. Join us in revolutionizing customer experience through the power of responsible AI! Responsibilities Market Intelligence: Conduct in-depth research and analysis of GenAI trends in CX, focusing on contact center innovation, omnichannel support, and AI-driven customer insights. Includes competitive intelligence. Go-to-Market Strategy: Develop and execute product launch strategies that highlight Fuel iX's unique position in the AI-enhanced CX landscape, and ensure sales, marketing, and customer success teams are equipped to win in the market. Content Creation and Thought Leadership: Craft persuasive narratives and technical content that showcase our AI solutions' value proposition and positive impact on key CX metrics (e.g., Time to Proficiency, CSAT, NPS, AHT). Sales Enablement: Partner with sales and product teams to ensure sales teams have the knowledge and resources needed to effectively sell the product, including market knowledge, messaging, product training and sales tools, such as battle cards, user guides and demos. Cross-functional Collaboration: Align with product, sales and marketing teams to drive awareness and adoption of our AI-powered CX offerings. Qualifications 5+ years of experience in product marketing or similar roles within enterprise B2B SaaS, preferably in CX tech Extensive knowledge of contact center operations, CCaaS platforms, and BPO market dynamics Demonstrated expertise in positioning AI and machine learning solutions for enterprise clients Strong understanding of CX KPIs and ability to articulate AI's impact on operational efficiency and customer satisfaction Proven track record in creating compelling content across various formats (white papers, case studies, sales enablement materials) Experience in managing multi-channel demand generation campaigns for complex tech solutions Exceptional communication skills with the ability to distill complex AI concepts into clear, compelling narratives Self-starter with a passion for emerging technologies and their application in enhancing customer experiences Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. What We'll Offer In addition to a great culture and interesting work with opportunities for growth and development, this position is eligible for the following benefits: Healthcare benefits - Medical, Vision, Dental 401K matching Employee Share Purchase Plan Competitive PTO Policy Employee Assistance Program (EAP) Life & Disability Insurance And more! Annual Performance Bonus This position is eligible for an annual performance bonus based on personal, division/business unit, and company performance. The range displayed is only the annual base salary. To maintain equity across the business, annual performance bonus targets are determined by job level, not individual circumstances. Individual base salaries are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons determined during the interview process. Salary bands are periodically reviewed and updated based on market changes, internal needs, and industry trends. To maintain pay equity for team members, TELUS Digital conducts regular compensation audits. Annual Base Salary Range (Performance Bonus Eligible) $116,000 - $145,000 USD Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Marketing and Sales Industries Software Development Referrals increase your chances of interviewing at WillowTree by 2x Sign in to set job alerts for “Senior Product Marketing Manager” roles. Sr Marketing Manager - Consumer Communications We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Boston, Massachusetts, United States; Charlottesville, Virginia, United States; Columbus, Ohio, United States; Durham, North Carolina, United States

Welcome to TELUS Digital where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS , one of Canadas largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

In January 2023, TELUS Digital acquired WillowTree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Our Manager, Delivery - Marketing Services, is an integral part of our Marketing Services team at WillowTree. To help retain our deep culture of collaboration, this role will maintain an in-office presence in a hybrid capacity (Tuesdays, Wednesdays*, Thursdays). This role can be located in Boston, MA, Columbus, OH, Charlottesville, VA, or Durham, NC.

*Wednesdays are not required for the Boston office location

As a client-facing Manager, Delivery on the Digital Marketing team, you will lead cross-functional teams across engineering, design, strategy, and digital marketing (craft leaders) to deliver digital experiences that meet your clients most critical business objectives. We are searching for an outcomes-driven, strong player/coach with a blend of technical acumen, strategic thinking, and exceptional leadership skills. Your ability to communicate effectively, manage risks proactively, and foster a collaborative team environment will be crucial in establishing and growing client partnerships.

• Lead complex digital projects integrating marketing strategy with technology, including enterprise web solutions, e-commerce platforms, and marketing automation systems.
• Apply and coach teams on iteration-based SDLC methodologies while effectively collaborating with client stakeholders to ensure project success.
• Proactively identify and mitigate delivery risks, leading remediation efforts to reduce dependencies and resolve blockers.
• Manage ambiguous scope effectively while maintaining alignment on scope and requirements with business and user needs.
• Create a collaborative, psychologically safe team environment that encourages equal participation and diverse perspectives.
• Track budget burn rates and forecast staffing needs while identifying growth opportunities through a deep understanding of client business needs.
• Drive account growth through strategic stakeholder relationship development and proactive identification of expansion opportunities.
• Participate in quarterly strategic account planning cadence, contributing insights to drive account growth and ensure client satisfaction.
• Contribute to broader discipline initiatives, such as mentorship, onboarding, interviewing, or process improvements.

• 7+ years of software development and technology consulting experience, with proven success in project/program leadership roles
• Demonstrated experience leading large-scale digital programs from discovery through deployment with distributed teams
• Experience applying various project management frameworks (Agile, Scrum, SAFe, Kanban) and adapting to different delivery environments
• Skilled in facilitating working sessions with client stakeholders and internal teams, driving collaboration and innovation.
• Experience in proactive risk management, scope negotiation, and creating psychologically safe team environments
• Professional or personal experience in leveraging and coaching teams on AI-driven workflows, AI-assisted development tools, and AI-assisted task completion.
• Excellent communication skills with the ability to tailor messaging to diverse audiences and deliver compelling presentations
• Proven track record of building effective relationships and influencing client stakeholders through subject matter expertise, industry insights, and emerging trends

• Experience with enterprise content management system implementations (e.g., AEM, Drupal, Sitecore, Contentful, Contentstack, Optimizely).
• Familiarity with marketing automation and customer engagement platforms (e.g., Adobe Journey Optimizer, Adobe Campaign, Marketo, Braze, Salesforce Marketing Cloud, Segment, Amplitude).
• Strong understanding of digital marketing principles, strategies, and tactics (A/B testing, personalization, SEO, analytics, email marketing).
• Professional experience in leading the delivery of AI-based digital marketing solutions and articulating both technical and business value propositions to stakeholders while maintaining alignment with client objectives and goals.

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

#LI-hybrid

What We'll Offer

In addition to a great culture and interesting work with opportunities for growth and development, this position is eligible for the following benefits:

• Healthcare benefits - Medical, Vision, Dental (Including an option for 100% coverage of individual employee medical premiums)
• Life & Disability Insurance
• 401K matching
• Flexible paid time off & paid company holidays
• Employee Share Purchase Plan
• Employee Assistance Program (EAP)
• And more!

*Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons determined during the interview process. Role ranges are periodically reviewed and updated based on market changes, internal needs, and industry trends. To drive ongoing pay equity for team members, WillowTree conducts regular compensation audits.

USA Pay Range

$100,000 - $160,000 USD

Create a Job Alert

Interested in building your career at WillowTree? Get future opportunities sent straight to your email.

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Referring WillowTree/TELUS Digital teammate name (current or former) if applicable.

Are you legally authorized to work in the U.S? * Select.

Will you now, or in the future, require WillowTree to provide sponsorship or sponsor an immigration case in order to employ you? (For example, H-1B or other employment-based immigration case) * Select.

Are you comfortable with the salary range provided? * Select.

Please select the box of the location you are committed to working from for this position *

Columbus, OH

Are you currently located near one of our office locations or open to relocation to fulfill our hybrid model needs for this position? Please note that relocation is not provided by TELUS Digital. * Select.

WillowTree knows incredible talent comes from all backgrounds. Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. Were deeply committed to building teams that reflect the diversity of the populations we serve.

To ensure were reaching talent from all backgrounds, we invite applicants to complete the following VOLUNTARY demographic questions. For each question, you have the option to select I do not wish to answer. Your responses will be processed separately from your application and will not be used in the hiring process or decision. We use this data (aggregate only) to assess and improve our hiring outreach and processes to better include and support individuals of all backgrounds.

WillowTree is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law.