9 Marriott Hotel jobs in Augusta

Job Description

Description:

Welcome to Crowne Plaza North Augusta

At Crowne Plaza North Augusta, we pride ourselves on delivering exceptional service and Gracious Hospitality. Located in the heart of North Augusta, our hotel offers a modern and welcoming environment for guests and team members alike. As part of our team, you will play a key role in creating memorable experiences for our guests while contributing to a culture of excellence and teamwork.

Job Overview
We are seeking a dedicated and friendly Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a passion for guest services in a hotel or resort setting.

Responsibilities

• Greet guests upon arrival with a warm and friendly demeanor
• Manage check-in and check-out processes efficiently.
• Handle guest inquiries and provide information about hotel services and local attractions.
• Maintain accurate records of guest reservations and billing information.
• Operate phone systems to manage incoming calls and direct them appropriately.
• Assist with special requests or accommodations to enhance the guest experience.
• Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
• Address any guest complaints or concerns promptly and professionally.

Requirements

• Previous experience in front desk operations or hospitality management is preferred.
• Strong phone etiquette and communication skills are essential.
• Familiarity with hotel management software is a plus.
• Bilingual abilities are highly desirable to accommodate diverse guests.
• Ability to work flexible hours, including weekends and holidays as needed.
• Excellent organizational skills with attention to detail.
• A passion for providing outstanding guest services in a resort or hotel environment.

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

StepStone Hospitality, Inc. is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description

Description:

The Crowne Plaza North Augusta Hotel is currently seeking dynamic and motivated individuals for the position of Front Desk Supervisor to join our team at our Stepstone Hospitality managed hotel. This leadership position may be right for you if you enjoy greeting people with warmth and friendliness and are ready to help at a moment’s notice. You must be willing to go the extra mile to keep our guests satisfied, and you must also be able to manage a variety of tasks at the same time. If you’re ready to take on the task of ensuring the facility runs smoothly, we’d love to hear from you.

Weekdays, weekends, and holidays are required.

• Welcome guests and visitors to the front lobby of the facility, record their information and choose a room or rooms for them based on their needs.
• Coordinate solutions quickly when guests experience problems in their room by working with housekeeping and/or service staff.
• Collect the guest’s payment using either credit/debits cards, cash or checking account information for rooms at the end of each stay and ask for a room deposit when necessary.
• Settle the facility register at the end of each shift or day by counting the drawer, printing receipts and running financial activity reports.
• Ensure that extra services ordered by the guests, such as alcoholic drinks, entertainment and food, are properly accounted for and charged on the final bill.
• Communicate with other hotel staff, such as housekeeping or maintenance, when rooms are ready to be cleaned or repaired in preparation for a new guest.
• Keep the hotel lobby area inviting and clean by vacuuming, dusting, setting up welcome supplies and other various duties.
• Increase level of guest satisfaction by delivery of an exceptional product through employee development.
• Manage the reservation function to maintain the highest possible room occupancy and average daily rate through suggestive selling by associates.
• Maintain and correct procedures for credit control, financial transactions, security of financial assets, and guest security.
• Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
• Ability to accurately use various office and accounting software.

• Supervisory experience or strong leadership qualities
• High school diploma or an equivalent credential
• Two or more years of experience working in a hotel
• Strong attention to detail and ability to meet deadlines
• Commitment to delivering excellent customer service
• Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to assist with the design and preparation of statistical reports and presentations as needed.
• Ability to accurately report information.
• Ability to assist with various office tasks as needed.
• Attend required meetings.

Relevant education and work experience will contribute to your appeal as a candidate. However, demonstrating a natural aptitude for the tasks outlined above in conjunction with values that align with ours are the primary drivers of our hiring decisions.

EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description

Welcome to Max Fitness in North Augusta, SC !

Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work!

Perks of the job:

• Competitive pay
• Fast paced work environment
• Free gym membership
  
  

• You will be working with many different personality types with members and on staff.
• You will need to give the greatest care and best attitude with our members.

• You work hard and go straight for the goal.
• You are excited about meeting new people.
• You have a positive attitude and look forward to helping others.

Job Description

Welcome to Max Fitness in Aiken, SC !

Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work!

Perks of the job:

• Competitive pay
• Fast paced work environment
• Free gym membership
  
  

• You will be working with many different personality types with members and on staff.
• You will need to give the greatest care and best attitude with our members.

• You work hard and go straight for the goal.
• You are excited about meeting new people.
• You have a positive attitude and look forward to helping others.

Job Description

Welcome to Max Fitness !

Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work! Please note that this listing is for overnight attendants during a 24-hour timeframe.

Perks of the job:

• Competitive pay
• Fast paced work environment
• Free gym membership
  
  

• You will be working with many different personality types with members and on staff.
• You will need to give the greatest care and best attitude with our members.

• You work hard and go straight for the goal.
• You are excited about meeting new people.
• You have a positive attitude and look forward to helping others.

Job Description

Welcome to Max Fitness !

Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work! Please note that this listing is for overnight attendants during a 24-hour timeframe.

Perks of the job:

• Competitive pay
• Fast paced work environment
• Free gym membership
  
  

• You will be working with many different personality types with members and on staff.
• You will need to give the greatest care and best attitude with our members.

• You work hard and go straight for the goal.
• You are excited about meeting new people.
• You have a positive attitude and look forward to helping others.