39 Medical Assistants jobs in Altoona

UPMC Altoona Regional Health Services is hiring a full-time Medical Assistant. This role will work Monday - Friday 7:45 am - 4:15 pm/8:30 am -5 pm with rotating late Thursday shifts (5:30p).
_Applicants will be placed in the appropriate job title and salary from the Medical Assistant Career Ladder, based on their individual experience and education._
**Responsibilities:**
+ Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
+ Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
+ Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
+ Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
+ Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
+ Answering calls and providing pertinent information including patient education as directed.
+ Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
+ Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
+ Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
+ Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
+ Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
+ Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
+ Answering calls and providing pertinent information including patient education as directed.
+ Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
+ Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
+ Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
+ High school diploma or equivalent is required.
+ Medical Assistant training preferred
+ 1 year of office experience preferred
+ Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. **Licensure, Certifications, and Clearances:**
+ CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
+ Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
**UPMC is an Equal Opportunity Employer/Disability/Veteran**

UPMC Altoona Regional Health Services is hiring a full-time Medical Assistant. This role will work standard daylight hours, Monday - Friday.
**Responsibilities:**
+ Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
+ Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
+ Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
+ Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
+ Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
+ Answering calls and providing pertinent information including patient education as directed.
+ Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
+ Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
+ Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
+ Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
+ Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
+ Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
+ Answering calls and providing pertinent information including patient education as directed.
+ Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
+ Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
+ Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
+ High school diploma or equivalent is required.
+ Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. **Licensure, Certifications, and Clearances:**
+ CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
+ Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
**UPMC is an Equal Opportunity Employer/Disability/Veteran**

UPMC Altoona Regional Health Services is hiring a full-time Medical Assistant. This role will work Monday - Friday 8 am - 4:30 pm.
Assist physicians with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction. In addition to core Medical Assistant responsibilities, serves as lead person for team regarding day-to-day workflow issues or office procedures.
_Applicants will be placed in the appropriate job title and salary from the Medical Assistant Career Ladder, based on their individual experience and education._
**Responsibilities:**
+ Guides workflow and/or assigns tasks to other clinical staff.
+ Assist management staff with supervisory activities. Participates with creation and implementation of departmental goals, processes and procedures. Mentors, orients and provides ongoing training to current and new staff members.
+ Serve as the department super user for Epic Care.
+ Work directly with Manager to identify opportunities for improvement with regards to Clinical/Non-Clinical functions, Infection Control Procedures, and Patient Assessments.
+ Guide routine meetings with staff to communicate procedural changes to improve service quality and patient safety.
+ Must be responsible and demonstrate proficiency in all practice category specific tasks.
+ Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
+ Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics.
+ Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required. Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
+ Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families. May provide more individualized patient/family education and supportive counseling as needed.
+ Answering calls and providing pertinent information including patient education as directed.
+ Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
+ Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
+ Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
+ High school diploma or equivalent is required.
+ Completion of a Medical Assistant Program preferred or a minimum of one year of direct patient care experience highly preferred.
+ Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. **Licensure, Certifications, and Clearances:**
+ CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
+ Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
**UPMC is an Equal Opportunity Employer/Disability/Veteran**

**Medical Assistant - MMA Station Medical Center**
**Schedule: Part-Time, Monday - Friday, Days would vary, Up to 30 hours/week.**
**Responsibilities:**
+ Check schedules and organize patient flow. Accompanied patients to the exam/procedure room. Assist patients with walking, transfers, dressing, collecting specimens, preparing for exams, etc. Collect patient information/history; take vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
+ Send/receive patient medical records by Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
+ Prepare patient rooms, and set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control. Clean according to the scheduled maintenance program and keep appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
+ Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
+ Perform phlebotomy, EKGs, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information in the medical record.
+ Answering calls and providing pertinent information including patient education as directed.
+ Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and manage charts to ensure information is completed and filed appropriately. Other front office responsibilities, as required.
+ Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
+ Send/receive patient medical records by Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
+ Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and manage charts to ensure information is completed and filed appropriately. Other front office responsibilities, as required.
+ Prepare patient rooms, and set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control. Clean according to the scheduled maintenance program and keep appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
+ Check schedules and organize patient flow. Accompanied patients to the exam/procedure room. Assist patients with walking, transfers, dressing, collecting specimens, preparing for exams, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
+ Answering calls and providing pertinent information including patient education as directed.
+ Perform phlebotomy, EKGs, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information in the medical record.
+ Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
+ Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
+ A high school diploma or equivalent is required.
+ Must have basic computer skills and knowledge of medical terminology, examination, diagnostic, and treatment room responsibilities. **Licensure, Certifications, and Clearances:** CPR is required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
+ Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
+ Act 31 Child Abuse Reporting with renewal
+ Act 33 with renewal
+ Act 34 with renewal
+ Act 73 FBI Clearance with Renewal
**UPMC is an Equal Opportunity Employer/Disability/Veteran**

UPMC Altoona Regional Health System is hiring a full-time Medical Assistant I - Call Center. his role will work Monday - Friday with varied shifts between 8 am - 5:30 pm. Upon completion of the training period, this position would have the option to work from home 50% of the time.
This position answers all incoming phone calls in the call center and respond to the patient with the physicians answers.
**Responsibilities:**
+ Follows OSHA recommendations regarding housekeeping duties.
+ Handles incoming calls from patients regarding illness, requests for medications/refills etc.; documents information per policy and procedure. Information is then forwarded to appropriate physician.
+ Documents appropriately.
+ Calls for reports, as needed, from facilities and getting them to the departments necessary to make them available to the providers.
+ Handles outgoing calls to patients with the responses from the providers, including calling or faxing prescriptions.
+ Gives patients complete information regarding any test or procedures being performed, including any preparation requirements.
+ Handles the emails from patients and the responses back from the providers.
+ Schedule, by telephone, appointments for patients as requested by incoming calls from patients or providers. Must follow parameters listed by each physician.
+ Occasionally schedules physician referrals, and lab and diagnostic studies done at the hospital and other facilities.
+ Handles incoming and outgoing faxes to and from facilities and pharmacies.
+ Graduate of an approved medical assisting program.
+ Six months related experience preferred.
+ Must have the ability to communicate with patients; listening to symptoms/complaints and effectively give patients instructions and explaining procedures.
+ Must have the ability to relay information to co-workers and physicians **Licensure, Certifications, and Clearances:**
+ Advanced Cardiac Life Support (ACLS) OR Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
**UPMC is an Equal Opportunity Employer/Disability/Veteran**

UPMC Altoona Regional Health Services is hiring a full-time Medical Assistant. This role will work Monday - Friday 8 am - 4:30 pm, supporting Bedford and Altoona, with assistance to other departments as needed.
_Applicants will be placed in the appropriate job title and salary from the Medical Assistant Career Ladder, based on their individual experience and education._
**Responsibilities:**
+ Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
+ Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
+ Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
+ Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
+ Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
+ Answering calls and providing pertinent information including patient education as directed.
+ Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
+ Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
+ Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
+ Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
+ Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
+ Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
+ Answering calls and providing pertinent information including patient education as directed.
+ Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
+ Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
+ Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
+ High school diploma or equivalent is required.
+ Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. **Licensure, Certifications, and Clearances:**
+ CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
+ Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
**UPMC is an Equal Opportunity Employer/Disability/Veteran**

UPMC Altoona Regional Health Services is hiring a full-time Medical Assistant. This role will work Monday - Friday 8 am - 4:30 pm, primarily in Bedford, with occasional travel to Altoona.
_Applicants will be placed in the appropriate job title and salary from the Medical Assistant Career Ladder, based on their individual experience and education._
**Responsibilities:**
+ Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
+ Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
+ Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
+ Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
+ Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
+ Answering calls and providing pertinent information including patient education as directed.
+ Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
+ Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
+ Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
+ Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
+ Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
+ Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
+ Answering calls and providing pertinent information including patient education as directed.
+ Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
+ Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
+ Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
+ High school diploma or equivalent is required.
+ Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. **Licensure, Certifications, and Clearances:**
+ CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
+ Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
**UPMC is an Equal Opportunity Employer/Disability/Veteran**

UPMC Altoona Regional Health Services is hiring a full-time Medical Assistant for S Allegheny Elite Orthopedics! This position will work Monday-Friday 8 am - 4:30 pm.
_Applicants will be placed in the appropriate job title and salary from the Medical Assistant Career Ladder, based on their individual experience and education._
Responsibilities
+ Performs in accordance with system-wide competencies/behaviors.
+ Performs other duties as assigned.
+ Answering calls and providing pertinent information including patient education as directed.
+ Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
+ Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
+ Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
+ Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
+ Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
+ Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
+ Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
+ High school diploma or equivalent is required.
+ Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
Licensure, Certifications, and Clearances:
+ CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
+ Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

KEDPLASMA provides a friendly and rewarding working environment with frequent opportunities for cross-training and advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
Please be advised that our organization participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information on E-verify, please contact the Dept. of Homeland Security.
Kedrion Biopharma & KEDPLASMA offer a number of benefits to qualifying employees, including:
- Medical, vision and dental insurance
- Life and AD&D insurance
- Paid holidays
- PTO accrual
- and much more!
Please let us know if you would like further details regarding the benefits that we offer to our qualifying employees, and we would be glad to provide you with our full benefits guide, as well as answering any questions you may have!
Please note that salary ranges are calculated based off levels of relevant experience, education and certifications.
**JOB SUMMARY**
Responsible for registering and screening donors under the direction of the Center Manager. Operates within the scope of EU Guidance on Good Manufacturing Practice and FDA cGMP 21CFR.
**ESSENTIAL JOB FUNCTIONS**
Every effort has been made to make your job description as complete as possible. However, that in no way states or implies that these duties/responsibilities are the only duties you will be required to perform. The omission of specific duties/responsibilities does not exclude them from the position if the work is similar, related or is a logical assignment to the position.
**Core**
+ Facilitates donor flow throughout the plasma collection center with a sense of urgency, minimizing wait time by working carefully and efficiently.
+ Registers applicant donors.
+ Assists qualified donors in completing the screening process.
+ Assesses the self-administered health history, refers donors to medical staff when appropriate and performs health screening procedures such as blood pressure, pulse, weight, temperature.
+ Performs finger sticks to obtain a sample to obtain hematocrit and total protein levels.
+ Prepares equipment by performing PQ/calibrations and verifying required maintenance has been performed as outlined in the SOP.
+ Performs troubleshooting of equipment within scope of training.
+ Performs Haemonetics Autopheresis setup and programming with understanding of alarm signals during operation, shut down or in the event of power failure.
+ Responds and resolves equipment alarms.
+ Responds to donor issues related to collection.
+ Notifies management or medical personnel if an alarm or donor issue requires needle adjustments and/or resticks.
+ Prepares collection machines for the plasmapheresis procedure and plasma collection, including donor set-up, monitoring and disconnect in compliance with Standard Procedures and FDA guidelines, as needed.
+ Monitors the safety and care of the donor during the plasmapheresis process.
+ Maintains alertness and awareness to any reaction a donor may have during or after the plasmapheresis process and notifies appropriate medical staff.
+ Ensures accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
+ Records incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
+ Maintains a clean, orderly, and efficient work environment and ensures sufficient operating supplies are available as needed.
+ Records any required documentation accurately and in compliance with company SOPs.
+ Maintains data integrity and confidentiality of all personnel, donor, and plasma collection center information.
+ Monitors donors for possible issues with their donation, understands how to handle donor adverse events and collection exceptions.
+ Explains plasma collection center policies & rules to new donors about the donation process, proper nutrition, and any other information pertinent to the donor or donor safety.
+ Works with plasma collection center's staff to meet production goals.
+ Ensures all donor questions are answered timely, accurately, and professionally and alerts management of any issues or concerns.
+ Assists plasma collection center for audits.
+ Follows all SOPs and regulatory policies and procedures, including the employee handbook.
+ Remains current on SOPs changes.
+ Follows all Health Safety & Environmental and Occupational Safety and Health Administration (OSHA) policies and procedures.
+ Operates computer systems including National Donor Deferral Registry (NDDR) system and Cross Donation Check System (CDCS) within approved guidelines.
+ Understands and performs timely proper computer entry.
+ Documents comments on donor data including exceptions.
+ Answers the telephone in a courteous and friendly manner and provides information to caller(s) or transfers calls to appropriate personnel, as needed.
**General**
Must be able to execute all terms and conditions set forth in the KEDPLASMA Employee Handbook, including,
but not limited to:
+ Work in a safety-conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace.
+ Comply with company Global Code of Conduct and company's policies and procedures and all the applicable regulations.
+ Maintain a dependable attendance record and adhere to standards of cleanliness, grooming, hygiene, and dress code.
+ Attend and participate in scheduled training, educational classes, and meeting(s) in a timely manner as instructed by supervisor/manager.
+ Cooperate with department personnel, as well as other center staff to ensure services can be adequately maintained to meet the needs of the donors.
+ Meet with supervisor/manager on a regular basis to assist in identifying and correcting problem areas and/or improving services.
+ Complete all assigned tasks in a timely manner as instructed by supervisor/manager.
+ Adhere to work schedules in completing and performing assigned tasks.
+ Promote KEDRION Values: Together as One; Care; Integrity; Sustainable Impact; and Courage.
+ Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment.
+ Interact in a tactful, diplomatic, and humanistic manner with donors, visitors, and co-workers to provide a safe, efficient, and caring environment which ensures the self-respect, personal dignity, physical safety of each donor and center guest.
+ Treat donors, visitors, and co-workers with courtesy, respect, and dignity.
+ Perform any miscellaneous duties or work assignments, as required.
+ Center Management, Donors, employees, auditors, inspectors, vendors, corporate staff, and visitors.
**Education, Qualifications & Experience**
+ High school diploma, or equivalent, required.
+ Minimum of one-year experience in a customer service environment, such as a medical office, retail store, blood, or plasma collection center preferred.
+ Clinical Laboratory Personnel license required (in the State of Louisiana).
**Physical Requirements**
Work is primarily light in nature, with exerting up to 50lbs of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Use of fingers to type and / or enter numbers on keyboards, keypads, etc. along with grabbing object(s). Additionally includes, reaching, handling, talking, hearing, bending, stooping, and walking. Involves sitting, standing, and walking most of the time.
**Working Conditions**
+ Primarily inside with well-lighted and well-ventilated areas.
+ Exposure to Blood Borne Pathogens.
+ Periodic exposure to an environment with a temperature of -40°C for short periods of time.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.