11 Medical Assistants jobs in Fajardo

Job Description

Why We're Here:
At Brave Health, we are driven by a deep commitment to transform lives by expanding access to compassionate, high-quality mental health care. By harnessing the power of technology, we break down barriers and bring mental health treatment directly to those who need it most—wherever they are. As a community health-centered organization, we are dedicated to ensuring that no one is left behind. Nearly 1 in 4 people in the U.S. receive healthcare through Medicaid, yet two-thirds of providers don’t accept it. Brave Health is stepping up to close this gap by making mental health care accessible, affordable, and life-changing for all.

Job Overview

We are seeking a detail-oriented Medical Records Specialist to support our growing virtual mental health team. In this role, you will manage incoming and outgoing records requests, ensuring patient data is accurate, complete, and securely maintained in compliance with HIPAA. You will work closely with patients, medical personnel, and external partners to provide records as needed, while safeguarding sensitive information. This position is vital to ensuring seamless access to records for patient care, audits, and other requests, helping us deliver exceptional mental health services on a national scale.

Responsibilities

Records Management & Compliance:

• Evaluate, prioritize, and process incoming and outgoing records requests.

• Verify and review forms for accuracy, legibility, and completeness; ensure current and valid Release of Information (ROI) forms are on file.

• Maintain medical records tracker and ensure records are up to date.

• Conduct quality checks to ensure the accuracy, confidentiality, and HIPAA compliance of all records.

• Adhere to all HIPAA and confidentiality policies.

Client & Partner Communication:

• Interface with patients and external partners to ensure a high level of customer experience.

• Gather and deliver patient Letters of Service, progress updates, and other requested documents.

• Draft documentation requests for supervisor approval.

• Maintain responsibility for client/partner satisfaction through all stages of the medical records operations process.

Release of Information & Audits:

• Process and review patient documents for Release of Information (ROI), document retrieval, and audits.

• Respond promptly to external medical records audit requests, ensuring the appropriate format and compliance.

• Liaise with third-party requestors, including law enforcement, providers, attorneys, and other entities.

• Secure new ROIs for expired requests as needed.

Qualifications

• High school diploma or equivalent required;

• 2+ years of experience working in medical records, with a strong understanding of medical terminologies and records management processes.

• Proficiency in ICD-10-CM coding standards, CPT-4 terminologies, and HCPCS coding.

• Familiarity with client-specific process rules, regulatory requirements, and HIPAA compliance.

• Strong attention to detail and analytical skills to identify errors or inconsistencies in documentation.

• Excellent time management and workload prioritization abilities.

• Demonstrated professionalism in written and verbal communication, with the ability to interface with clients, patients, and third-party entities.

• Proficiency in using electronic health record (EHR) systems, document management software, and working in remote environments.

• Tenacity, problem-solving, and the ability to work effectively under pressure.

• Extensive knowledge of HIPAA regulations and confidentiality policies.

• Ability to ensure accuracy and security of all patient data, while adhering to medical records and compliance standards.

• Experience in behavioral health or virtual healthcare environments is a plus.

• Associate’s degree or certification in Health Information Management (HIM) preferred.

What We Offer

Brave Health provides its employees a comprehensive benefits package that includes:

• W2, Full-time salaried position

• Monday - Friday schedule; No on-call or weekend shifts

• Health, Dental, Vision Insurance benefits

• Vacation, Holiday and Sick time

Brave Health is very proud of our diverse team who cares for a diverse population of patients. We are an equal opportunity employer and encourage all applicants from every background and life experience to apply.

Job Description

Who are we?

For more than 26 years, CorePlus has provided Puerto Rico with anatomical pathology laboratory services and clinical analysis with innovation and precision. Our commitment is, to be a leader in the transformation of pathology to the digital world .

In 2020 we deployed our digital pathology platform, being the first organization in Puerto Rico to make the transformation. Known worldwide for operationalizing the use of Artificial Intelligence (AI) in the diagnosis of prostate and breast cancer, CorePlus stands out for being avant-garde.

If innovation and compassion appeal to you, we invite you to join our mission and become part of our family; we offer excellent benefits including health plan, dental, vision, 401k, paid vacation, and life insurance.

The Position

Under direct supervision, the Medical Technologist 1 (MT1) is responsible for the receiving, processing and analyzing of samples. Provides medical information to organizations and establishments to be used to diagnose, treat, and prevent diseases in a clinical and occupational medicine setting. To accurately perform and report all in-house laboratory testing procedures and obtain the necessary specimens for reference laboratory testing, as required. Enhances the efficiency and accuracy of lab testing by maintaining adequate laboratory supplies, by keeping equipment in operational condition and by maintaining a clean and orderly laboratory work area. Assists in the preparation of monthly statistical reports by keeping accurate records on all laboratory procedures performed.

Responsibilities

• Conducts analysis on various body fluids such as urine, whole blood and gynecological samples for clinical and molecular studies.
• Prepares blood and plasma for a variety of laboratory reference tests.
• Analyzes and identifies blood and urine cells using a microscope techniques and procedures.
• Keep laboratory equipment’s clean, functional, and calibrated. Completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
• Maintains safe and clean working environment by complying with procedures, rules, and regulations.
• Organizes laboratory supplies and maintains laboratory inventory records by checking stock to determine inventory level; anticipating needed supplies; expediting orders for supplies; verifying receipt of supplies.
• Properly and safely disposes of hazardous and infectious waste and materials.
• Respects patient confidentiality laws.
• Compiles thorough and professional laboratory reports.
• Updates and maintains knowledge base by attending workshops, reading, and participating in professional organizations.
• Ensures accurate laboratory testing by performing phlebotomy on patients when necessary.
• Prepares reports of technological findings by collecting, analyzing, and summarizing information.
• Maintains inter- and intradepartmental workflow by fostering a spirit of cooperation.
• Protects patients and employees by adhering to infection-control and hazardous waste policies and protocols, following identification procedures.
• Contributes to team effort by accomplishing related results as needed.
• Maintains quality assurance of the Laboratory by performing proficiency testing.
• Performs QC reporting.
• Any other related responsibility not previously described.

Requirements and Skills

• Bachelor’s degree in biology
• Postgraduate in Medical Technology
• Licensed Medical Technologist
• ASCP Certified
• 0-7 years’ experience as a Certified Medical Technologist
• Standardized knowledge in the fields of clinical chemistry, hematology, Phlebotomy, immunology, Microbiology, and urinalysis
• Knowledge in complex techniques such as PCR and Andrology testing

Working Conditions/ Physical Activity:

• While performing the duties of this job, the employee is regularly required to talk and listen.
• The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
• The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl.
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

CorePlus is an equal employment/affirmative action opportunity employer. It does not discriminate against any qualified person on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.