14 Medical Assistants jobs in Grass Valley

We are so glad you are interested in joining Sutter Health!

Organization: SMF-Sutter Med Foundation- Central

Position Overview: Provides clinical and clerical support to providers and members of the patient care team(s) by performing a variety of back office and patient-related tasks supporting the delivery of high-quality patient care. Helps ensure smooth patient and workflow within the department and assists the patient care team in implementing the medical plan of care. Integrates education, technical competence, and patient interaction skills to gain confidence and cooperation from the patient, their family/support group, and other healthcare providers. Performs all duties under the direction of a clinician.

Education:

• HS Diploma: High School Diploma or General Education Diploma (GED)
• Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California. (Must present diploma within 90 days)
• Equivalent Sutter Health Training program (approved for SBMF and SCH)
• Completion of Sutter Health on-the-job training equivalent to one year

Certification & Licensure:

• BLS-Basic Life Support Healthcare Provider
• MA Certification by a California Medical Board recognized agency is required to be eligible for incentive (to be implemented in 2025)

Typical Experience:

• 1 year of recent relevant experience.

Skills and Knowledge:

• General knowledge of various medical procedures, views, and equipment.
• Basic understanding of human anatomy, physiology, pathology, and medical terminology.
• Competent and validated in basic Medical Assisting skills such as taking vital signs, preparing patients for exam, and administering injections.
• Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
• Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
• Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadlines.
• General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook) and electronic health record (EHR).

Ability to:

• Prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines.
• Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
• Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
• Build collaborates relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Travel: Required as needed

Job Shift: Days

Schedule: Full Time

Shift Hours: 8

Days of the Week: Monday - Friday

Weekend Requirements: None

Benefits: Yes

Unions: No

Position Status: Non-Exempt

Weekly Hours: 40

Employee Status: Regular

Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $27.88 to $33.45 / hour. The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

ABOUT Serve your country as a part-time physician. This position DOES NOT require you to relocate. Navy commissioned physicians attend to service members and their families in much the same way a civilian doctor would. They typically enjoy an accelerated career track, with opportunities to take part in humanitarian relief efforts stateside and around the world. They work at top military medical facilities and are privy to advanced training and technology so progressive, the civilian world may not be aware of it yet. Navy healthcare offers the ability to focus on the finer points of medicine without the financial and business complications of private practice. Start-up costs, malpractice insurance, staffing, equipment, and office management do not exist for Navy physicians. Navy Physicians also: • Earn excellent compensation in an established, thriving practice • Experience manageable patient ratios for high-quality, one-on-one care • Receive hands-on experience and Navy-funded advanced training • Enjoy a flexible schedule that leaves more time for family and personal pursuits As a Navy Physician and Officer in the Navy Medical Corps, you will help lead the highly respected Navy healthcare team as you provide high-quality medical care for Sailors, Marines, service members, their families, and, when called upon, humanity at large. You will handle everything a typical physician does, such as diagnosing ailments, treating injuries, and saving lives. You also can move beyond routine: • Work at the best military medical facilities on shore, at sea, and in the field • Join with top healthcare professionals on the highly valued Navy healthcare team • Collaborate with fellow military doctors and other healthcare officers, and partner with International Relief Teams and organizations, such as FEMA, USAID, and Project Hope • Operate as a leader within your focus area and get exposure outside your specialty • Gain management experience that will serve you well throughout your career Serving part-time as a Reservist, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Physicians in the Navy Reserve typically work at a location close to their homes. This gives you the flexibility to expand your medical experience in the Navy without compromising your civilian practice at home. For annual training, physicians may serve anywhere in the world, whether at sea, in hospitals stateside, or in bases and camps in countries around the world. PAY & BENEFITS • Repayment of qualified education loans to the lending institution, paid annually over a maximum of 3 years while serving • Post 9/11 GI Bill (May transfer benefits to immediate family members) • Employer Support of the Guard and Reserve (ESGR) • No-cost or low-cost medical and dental care for you and your family • 30 days of paid vacation earned annually • Full MWR Privileges (golf, gym, RV camping, movie theater, and discounted event tickets) • Commissary and Exchange Privileges • Space "A" Availability for Air Travel • VA Home Loan • Miscellaneous military discounts with your military-issued ID card • Enrollment into the Uniformed Services Blended Retirement System • Specialized training to become a leader in medicine • Work a total of one weekend a month/flex drill available to accommodate surgical case rotations JOB REQUIREMENTS • MD or DO degree from an accredited U.S. school of medicine or osteopathy; foreign graduates may apply with a permanent certificate from the Educational Council of Foreign Medical Graduates (ECFMG) • Current license to practice medicine in the United States, District of Columbia, or Puerto Rico • Eligibility for board certification • Completion of at least one year of an approved graduate medical education internship • Between 21 and 42 years of age (waivers are granted on a case-by-case basis up to age 68) • U.S. citizenship (non-waivable) HOW TO APPLY If you are currently in the Inactive Ready Reserve, or you have been off active duty for over six months, then you will need to work with a Navy Officer Recruiter to begin the process of affiliating with the RC. You can locate the nearest Officer Recruiter by going to and clicking on the “Find a Recruiter” link, or by calling Navy Recruiting Reserve Command at: NRRC E-Talent: • • LCDR Victoria Blackley • • NCC (SW) Paul A. Burke • • Please include the following information in an email so that E-Talent can forward your details to the benefits advisor nearest to you: Name Address Phone Email Current duty station (if applicable) Best time/method of contact

ABOUT Serve your country as a part-time physician. This position DOES NOT require you to relocate. Navy commissioned physicians attend to service members and their families in much the same way a civilian doctor would. They typically enjoy an accelerated career track, with opportunities to take part in humanitarian relief efforts stateside and around the world. They work at top military medical facilities and are privy to advanced training and technology so progressive, the civilian world may not be aware of it yet. Navy healthcare offers the ability to focus on the finer points of medicine without the financial and business complications of private practice. Start-up costs, malpractice insurance, staffing, equipment, and office management do not exist for Navy physicians. Navy Physicians also: • Earn excellent compensation in an established, thriving practice • Experience manageable patient ratios for high-quality, one-on-one care • Receive hands-on experience and Navy-funded advanced training • Enjoy a flexible schedule that leaves more time for family and personal pursuits As a Navy Physician and Officer in the Navy Medical Corps, you will help lead the highly respected Navy healthcare team as you provide high-quality medical care for Sailors, Marines, service members, their families, and, when called upon, humanity at large. You will handle everything a typical physician does, such as diagnosing ailments, treating injuries, and saving lives. You also can move beyond routine: • Work at the best military medical facilities on shore, at sea, and in the field • Join with top healthcare professionals on the highly valued Navy healthcare team • Collaborate with fellow military doctors and other healthcare officers, and partner with International Relief Teams and organizations, such as FEMA, USAID, and Project Hope • Operate as a leader within your focus area and get exposure outside your specialty • Gain management experience that will serve you well throughout your career Serving part-time as a Reservist, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Physicians in the Navy Reserve typically work at a location close to their homes. This gives you the flexibility to expand your medical experience in the Navy without compromising your civilian practice at home. For annual training, physicians may serve anywhere in the world, whether at sea, in hospitals stateside, or in bases and camps in countries around the world. PAY & BENEFITS • Repayment of qualified education loans to the lending institution, paid annually over a maximum of 3 years while serving • Post 9/11 GI Bill (May transfer benefits to immediate family members) • Employer Support of the Guard and Reserve (ESGR) • No-cost or low-cost medical and dental care for you and your family • 30 days of paid vacation earned annually • Full MWR Privileges (golf, gym, RV camping, movie theater, and discounted event tickets) • Commissary and Exchange Privileges • Space "A" Availability for Air Travel • VA Home Loan • Miscellaneous military discounts with your military-issued ID card • Enrollment into the Uniformed Services Blended Retirement System • Specialized training to become a leader in medicine • Work a total of one weekend a month/flex drill available to accommodate surgical case rotations JOB REQUIREMENTS • MD or DO degree from an accredited U.S. school of medicine or osteopathy; foreign graduates may apply with a permanent certificate from the Educational Council of Foreign Medical Graduates (ECFMG) • Current license to practice medicine in the United States, District of Columbia, or Puerto Rico • Eligibility for board certification • Completion of at least one year of an approved graduate medical education internship • Between 21 and 42 years of age (waivers are granted on a case-by-case basis up to age 68) • U.S. citizenship (non-waivable) HOW TO APPLY If you are currently in the Inactive Ready Reserve, or you have been off active duty for over six months, then you will need to work with a Navy Officer Recruiter to begin the process of affiliating with the RC. You can locate the nearest Officer Recruiter by going to and clicking on the “Find a Recruiter” link, or by calling Navy Recruiting Reserve Command at: NRRC E-Talent: • • LCDR Victoria Blackley • • NCC (SW) Paul A. Burke • • Please include the following information in an email so that E-Talent can forward your details to the benefits advisor nearest to you: Name Address Phone Email Current duty station (if applicable) Best time/method of contact

ABOUT Serve your country as a part-time physician. This position DOES NOT require you to relocate. Navy commissioned physicians attend to service members and their families in much the same way a civilian doctor would. They typically enjoy an accelerated career track, with opportunities to take part in humanitarian relief efforts stateside and around the world. They work at top military medical facilities and are privy to advanced training and technology so progressive, the civilian world may not be aware of it yet. Navy healthcare offers the ability to focus on the finer points of medicine without the financial and business complications of private practice. Start-up costs, malpractice insurance, staffing, equipment, and office management do not exist for Navy physicians. Navy Physicians also: • Earn excellent compensation in an established, thriving practice • Experience manageable patient ratios for high-quality, one-on-one care • Receive hands-on experience and Navy-funded advanced training • Enjoy a flexible schedule that leaves more time for family and personal pursuits As a Navy Physician and Officer in the Navy Medical Corps, you will help lead the highly respected Navy healthcare team as you provide high-quality medical care for Sailors, Marines, service members, their families, and, when called upon, humanity at large. You will handle everything a typical physician does, such as diagnosing ailments, treating injuries, and saving lives. You also can move beyond routine: • Work at the best military medical facilities on shore, at sea, and in the field • Join with top healthcare professionals on the highly valued Navy healthcare team • Collaborate with fellow military doctors and other healthcare officers, and partner with International Relief Teams and organizations, such as FEMA, USAID, and Project Hope • Operate as a leader within your focus area and get exposure outside your specialty • Gain management experience that will serve you well throughout your career Serving part-time as a Reservist, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Physicians in the Navy Reserve typically work at a location close to their homes. This gives you the flexibility to expand your medical experience in the Navy without compromising your civilian practice at home. For annual training, physicians may serve anywhere in the world, whether at sea, in hospitals stateside, or in bases and camps in countries around the world. PAY & BENEFITS • Repayment of qualified education loans to the lending institution, paid annually over a maximum of 3 years while serving • Post 9/11 GI Bill (May transfer benefits to immediate family members) • Employer Support of the Guard and Reserve (ESGR) • No-cost or low-cost medical and dental care for you and your family • 30 days of paid vacation earned annually • Full MWR Privileges (golf, gym, RV camping, movie theater, and discounted event tickets) • Commissary and Exchange Privileges • Space "A" Availability for Air Travel • VA Home Loan • Miscellaneous military discounts with your military-issued ID card • Enrollment into the Uniformed Services Blended Retirement System • Specialized training to become a leader in medicine • Work a total of one weekend a month/flex drill available to accommodate surgical case rotations JOB REQUIREMENTS • MD or DO degree from an accredited U.S. school of medicine or osteopathy; foreign graduates may apply with a permanent certificate from the Educational Council of Foreign Medical Graduates (ECFMG) • Current license to practice medicine in the United States, District of Columbia, or Puerto Rico • Eligibility for board certification • Completion of at least one year of an approved graduate medical education internship • Between 21 and 42 years of age (waivers are granted on a case-by-case basis up to age 68) • U.S. citizenship (non-waivable) HOW TO APPLY If you are currently in the Inactive Ready Reserve, or you have been off active duty for over six months, then you will need to work with a Navy Officer Recruiter to begin the process of affiliating with the RC. You can locate the nearest Officer Recruiter by going to and clicking on the “Find a Recruiter” link, or by calling Navy Recruiting Reserve Command at: NRRC E-Talent: • • LCDR Victoria Blackley • • NCC (SW) Paul A. Burke • • Please include the following information in an email so that E-Talent can forward your details to the benefits advisor nearest to you: Name Address Phone Email Current duty station (if applicable) Best time/method of contact

ABOUT Serve your country as a part-time physician. This position DOES NOT require you to relocate. Navy commissioned physicians attend to service members and their families in much the same way a civilian doctor would. They typically enjoy an accelerated career track, with opportunities to take part in humanitarian relief efforts stateside and around the world. They work at top military medical facilities and are privy to advanced training and technology so progressive, the civilian world may not be aware of it yet. Navy healthcare offers the ability to focus on the finer points of medicine without the financial and business complications of private practice. Start-up costs, malpractice insurance, staffing, equipment, and office management do not exist for Navy physicians. Navy Physicians also: • Earn excellent compensation in an established, thriving practice • Experience manageable patient ratios for high-quality, one-on-one care • Receive hands-on experience and Navy-funded advanced training • Enjoy a flexible schedule that leaves more time for family and personal pursuits As a Navy Physician and Officer in the Navy Medical Corps, you will help lead the highly respected Navy healthcare team as you provide high-quality medical care for Sailors, Marines, service members, their families, and, when called upon, humanity at large. You will handle everything a typical physician does, such as diagnosing ailments, treating injuries, and saving lives. You also can move beyond routine: • Work at the best military medical facilities on shore, at sea, and in the field • Join with top healthcare professionals on the highly valued Navy healthcare team • Collaborate with fellow military doctors and other healthcare officers, and partner with International Relief Teams and organizations, such as FEMA, USAID, and Project Hope • Operate as a leader within your focus area and get exposure outside your specialty • Gain management experience that will serve you well throughout your career Serving part-time as a Reservist, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Physicians in the Navy Reserve typically work at a location close to their homes. This gives you the flexibility to expand your medical experience in the Navy without compromising your civilian practice at home. For annual training, physicians may serve anywhere in the world, whether at sea, in hospitals stateside, or in bases and camps in countries around the world. PAY & BENEFITS • Repayment of qualified education loans to the lending institution, paid annually over a maximum of 3 years while serving • Post 9/11 GI Bill (May transfer benefits to immediate family members) • Employer Support of the Guard and Reserve (ESGR) • No-cost or low-cost medical and dental care for you and your family • 30 days of paid vacation earned annually • Full MWR Privileges (golf, gym, RV camping, movie theater, and discounted event tickets) • Commissary and Exchange Privileges • Space "A" Availability for Air Travel • VA Home Loan • Miscellaneous military discounts with your military-issued ID card • Enrollment into the Uniformed Services Blended Retirement System • Specialized training to become a leader in medicine • Work a total of one weekend a month/flex drill available to accommodate surgical case rotations JOB REQUIREMENTS • MD or DO degree from an accredited U.S. school of medicine or osteopathy; foreign graduates may apply with a permanent certificate from the Educational Council of Foreign Medical Graduates (ECFMG) • Current license to practice medicine in the United States, District of Columbia, or Puerto Rico • Eligibility for board certification • Completion of at least one year of an approved graduate medical education internship • Between 21 and 42 years of age (waivers are granted on a case-by-case basis up to age 68) • U.S. citizenship (non-waivable) HOW TO APPLY If you are currently in the Inactive Ready Reserve, or you have been off active duty for over six months, then you will need to work with a Navy Officer Recruiter to begin the process of affiliating with the RC. You can locate the nearest Officer Recruiter by going to and clicking on the “Find a Recruiter” link, or by calling Navy Recruiting Reserve Command at: NRRC E-Talent: • • LCDR Victoria Blackley • • NCC (SW) Paul A. Burke • • Please include the following information in an email so that E-Talent can forward your details to the benefits advisor nearest to you: Name Address Phone Email Current duty station (if applicable) Best time/method of contact

ABOUT Serve your country as a part-time physician. This position DOES NOT require you to relocate. Navy commissioned physicians attend to service members and their families in much the same way a civilian doctor would. They typically enjoy an accelerated career track, with opportunities to take part in humanitarian relief efforts stateside and around the world. They work at top military medical facilities and are privy to advanced training and technology so progressive, the civilian world may not be aware of it yet. Navy healthcare offers the ability to focus on the finer points of medicine without the financial and business complications of private practice. Start-up costs, malpractice insurance, staffing, equipment, and office management do not exist for Navy physicians. Navy Physicians also: • Earn excellent compensation in an established, thriving practice • Experience manageable patient ratios for high-quality, one-on-one care • Receive hands-on experience and Navy-funded advanced training • Enjoy a flexible schedule that leaves more time for family and personal pursuits As a Navy Physician and Officer in the Navy Medical Corps, you will help lead the highly respected Navy healthcare team as you provide high-quality medical care for Sailors, Marines, service members, their families, and, when called upon, humanity at large. You will handle everything a typical physician does, such as diagnosing ailments, treating injuries, and saving lives. You also can move beyond routine: • Work at the best military medical facilities on shore, at sea, and in the field • Join with top healthcare professionals on the highly valued Navy healthcare team • Collaborate with fellow military doctors and other healthcare officers, and partner with International Relief Teams and organizations, such as FEMA, USAID, and Project Hope • Operate as a leader within your focus area and get exposure outside your specialty • Gain management experience that will serve you well throughout your career Serving part-time as a Reservist, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Physicians in the Navy Reserve typically work at a location close to their homes. This gives you the flexibility to expand your medical experience in the Navy without compromising your civilian practice at home. For annual training, physicians may serve anywhere in the world, whether at sea, in hospitals stateside, or in bases and camps in countries around the world. PAY & BENEFITS • Repayment of qualified education loans to the lending institution, paid annually over a maximum of 3 years while serving • Post 9/11 GI Bill (May transfer benefits to immediate family members) • Employer Support of the Guard and Reserve (ESGR) • No-cost or low-cost medical and dental care for you and your family • 30 days of paid vacation earned annually • Full MWR Privileges (golf, gym, RV camping, movie theater, and discounted event tickets) • Commissary and Exchange Privileges • Space "A" Availability for Air Travel • VA Home Loan • Miscellaneous military discounts with your military-issued ID card • Enrollment into the Uniformed Services Blended Retirement System • Specialized training to become a leader in medicine • Work a total of one weekend a month/flex drill available to accommodate surgical case rotations JOB REQUIREMENTS • MD or DO degree from an accredited U.S. school of medicine or osteopathy; foreign graduates may apply with a permanent certificate from the Educational Council of Foreign Medical Graduates (ECFMG) • Current license to practice medicine in the United States, District of Columbia, or Puerto Rico • Eligibility for board certification • Completion of at least one year of an approved graduate medical education internship • Between 21 and 42 years of age (waivers are granted on a case-by-case basis up to age 68) • U.S. citizenship (non-waivable) HOW TO APPLY If you are currently in the Inactive Ready Reserve, or you have been off active duty for over six months, then you will need to work with a Navy Officer Recruiter to begin the process of affiliating with the RC. You can locate the nearest Officer Recruiter by going to and clicking on the “Find a Recruiter” link, or by calling Navy Recruiting Reserve Command at: NRRC E-Talent: • • LCDR Victoria Blackley • • NCC (SW) Paul A. Burke • • Please include the following information in an email so that E-Talent can forward your details to the benefits advisor nearest to you: Name Address Phone Email Current duty station (if applicable) Best time/method of contact

ABOUT Serve your country as a part-time physician. This position DOES NOT require you to relocate. Navy commissioned physicians attend to service members and their families in much the same way a civilian doctor would. They typically enjoy an accelerated career track, with opportunities to take part in humanitarian relief efforts stateside and around the world. They work at top military medical facilities and are privy to advanced training and technology so progressive, the civilian world may not be aware of it yet. Navy healthcare offers the ability to focus on the finer points of medicine without the financial and business complications of private practice. Start-up costs, malpractice insurance, staffing, equipment, and office management do not exist for Navy physicians. Navy Physicians also: • Earn excellent compensation in an established, thriving practice • Experience manageable patient ratios for high-quality, one-on-one care • Receive hands-on experience and Navy-funded advanced training • Enjoy a flexible schedule that leaves more time for family and personal pursuits As a Navy Physician and Officer in the Navy Medical Corps, you will help lead the highly respected Navy healthcare team as you provide high-quality medical care for Sailors, Marines, service members, their families, and, when called upon, humanity at large. You will handle everything a typical physician does, such as diagnosing ailments, treating injuries, and saving lives. You also can move beyond routine: • Work at the best military medical facilities on shore, at sea, and in the field • Join with top healthcare professionals on the highly valued Navy healthcare team • Collaborate with fellow military doctors and other healthcare officers, and partner with International Relief Teams and organizations, such as FEMA, USAID, and Project Hope • Operate as a leader within your focus area and get exposure outside your specialty • Gain management experience that will serve you well throughout your career Serving part-time as a Reservist, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Physicians in the Navy Reserve typically work at a location close to their homes. This gives you the flexibility to expand your medical experience in the Navy without compromising your civilian practice at home. For annual training, physicians may serve anywhere in the world, whether at sea, in hospitals stateside, or in bases and camps in countries around the world. PAY & BENEFITS • Repayment of qualified education loans to the lending institution, paid annually over a maximum of 3 years while serving • Post 9/11 GI Bill (May transfer benefits to immediate family members) • Employer Support of the Guard and Reserve (ESGR) • No-cost or low-cost medical and dental care for you and your family • 30 days of paid vacation earned annually • Full MWR Privileges (golf, gym, RV camping, movie theater, and discounted event tickets) • Commissary and Exchange Privileges • Space "A" Availability for Air Travel • VA Home Loan • Miscellaneous military discounts with your military-issued ID card • Enrollment into the Uniformed Services Blended Retirement System • Specialized training to become a leader in medicine • Work a total of one weekend a month/flex drill available to accommodate surgical case rotations JOB REQUIREMENTS • MD or DO degree from an accredited U.S. school of medicine or osteopathy; foreign graduates may apply with a permanent certificate from the Educational Council of Foreign Medical Graduates (ECFMG) • Current license to practice medicine in the United States, District of Columbia, or Puerto Rico • Eligibility for board certification • Completion of at least one year of an approved graduate medical education internship • Between 21 and 42 years of age (waivers are granted on a case-by-case basis up to age 68) • U.S. citizenship (non-waivable) HOW TO APPLY If you are currently in the Inactive Ready Reserve, or you have been off active duty for over six months, then you will need to work with a Navy Officer Recruiter to begin the process of affiliating with the RC. You can locate the nearest Officer Recruiter by going to and clicking on the “Find a Recruiter” link, or by calling Navy Recruiting Reserve Command at: NRRC E-Talent: • • LCDR Victoria Blackley • • NCC (SW) Paul A. Burke • • Please include the following information in an email so that E-Talent can forward your details to the benefits advisor nearest to you: Name Address Phone Email Current duty station (if applicable) Best time/method of contact