Advanced Medical Support Assistant

Battle Creek, Michigan Department of Veterans Affairs

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Job Description

The Battle Creek VA Medical Center is recruiting for an Advanced Medical Support Assistant (AMSA) to function within Business Operations Service (BOS) at the Battle Creek VAMC. This position provides clerical administrative support in the coordination, care, and treatment provided to patients throughout the Medical Center. The work includes functions such as serving as an initial point of contact for the units, clinics, patient, call centers, to include, but not limited to, scheduling patient appointments, tracking, reviewing, and responding to electronic orders, consults, and other elements in the electronic medical record and medical systems. The work requires a practical knowledge of computerized data entry, information processing systems and software related to patient care, the healthcare system's organization and services, basic rules and regulations governing visitors and patient treatment, knowledge of standard procedures, utilizing medical records, and medical terminology. The Advanced MSA provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources. Recommends changes to existing clinic procedures based on current administrative guidelines. Expertise in utilizing numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model. Coordinates with the patient care team to review clinic appointment availability (utilization) to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics, and makes adjustments as necessary. MSAs at this level develop and/or maintain effective and efficient communication with the patient, interdisciplinary coordinated care delivery model teams , VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge; communicate with non-VA medical facilities; prepare correspondence to notify patients of normal lab results; manage a system for follow-up care such as consults, tests, etc.).Other assignments at this level include, but are not limited to: processes incoming patient secure messaging through MyHealthyVet and coordinates with care team as appropriate; participates in team huddles and team meetings to manage, plan, problem solve, and follow-up with patient care by sharing information and collaborating with the interdisciplinary team; setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs; identifies incomplete encounters and communicates findings to providers as needed; assists the team to reinforce the plan of care and self-help solutions; enters appropriate information into the electronic record; monitors pre-appointment information and/or requirements to assure readiness for patient visit/procedure; manages patient systems to verify and validate accuracy and resolve issues; evaluates patient information and clinic schedule lists to determine whether the patient requires an immediate appointment; informs team members about shared patients (i.e., those who receive their care at multiple VA centers or those who receive care in the community) Work Schedule: Monday - Friday 8:00AM - 4:30PM Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 91171-A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

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Medical Support Assistant (Advanced)

Battle Creek, Michigan Department of Veterans Affairs

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The Battle Creek VA Medical Center is currently recruiting for Medical Support Assistant (Advanced) to join Community Care Service. The Medical Support Assistant (Advanced) functions as a vital part of the delivery of care provided to Veterans receiving services from outside the Battle Creek VA Medical Center facilities. The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below. VA Careers - Medical Support Assistant: Total Rewards of a Allied Health Professional The Medical Support Assistant (Advanced) provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or Community Care resources. Recommends changes to existing clinic procedures based on current administrative guidelines. Duties include but are not limited to:

  • AMSAs at this level develop and/or maintain effective and efficient communication with the patient, interdisciplinary coordinated care delivery model teams, VA medical centers, and other agencies.
  • Assist with communications during the inpatient to outpatient discharge.
  • Communicate with non-VA medical facilities.
  • Creates authorization for payment of community care in the Healthshare Referral Manager (HSRM) or alternative software with pertinent information including the community provider's name, address, category of care, referral number, number of visits, purpose of visit, and length of authorization.
  • Provides administrative support to ensure all pertinent information is transmitted to appropriate parties for community care that is authorized under any other funding sources.
  • Electronically uploads all pertinent clinical and administrative data into HSRM. Maintains awareness and proficiency in all web-based application to include, PPMS, CTM and third-party administrator portal.
  • Serves as an administrative point of contact in the request, coordination, and authorization for community care consults.
  • Works collaboratively with Registered Nurse Care Coordinators, Program Analyst, and other VA Staff and Community Care providers.
  • Receives, handles, and transfer calls appropriately with regard to telephone inquires from numerous sources including patients, other VA staff, and community providers concerning items including but not limited to; authorization terms, appointment status and billing/claims status.
  • Prepares correspondence to be sent to community care providers that includes details about the terms of the authorization, the appointment date and time, and all pertinent clinical data as instructed by the RN.
Work Schedule: Monday to Friday; 8:00 am to 4:30 pm Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases. Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 91468A

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Medical Support Assistant (Advanced)

Battle Creek, Michigan Department of Veterans Affairs

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Job Description

The Battle Creek VA Medical Center is currently recruiting for Medical Support Assistant (Advanced) to join Community Care Service. The Medical Support Assistant (Advanced) functions as a vital part of the delivery of care provided to Veterans receiving services from outside the Battle Creek VA Medical Center facilities. The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below. VA Careers - Medical Support Assistant: Rewards of a Allied Health Professional The Medical Support Assistant (Advanced) provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or Community Care resources. Recommends changes to existing clinic procedures based on current administrative guidelines. Duties include but are not limited to:

  • AMSAs at this level develop and/or maintain effective and efficient communication with the patient, interdisciplinary coordinated care delivery model teams, VA medical centers, and other agencies.
  • Assist with communications during the inpatient to outpatient discharge.
  • Communicate with non-VA medical facilities.
  • Creates authorization for payment of community care in the Healthshare Referral Manager (HSRM) or alternative software with pertinent information including the community provider's name, address, category of care, referral number, number of visits, purpose of visit, and length of authorization.
  • Provides administrative support to ensure all pertinent information is transmitted to appropriate parties for community care that is authorized under any other funding sources.
  • Electronically uploads all pertinent clinical and administrative data into HSRM. Maintains awareness and proficiency in all web-based application to include, PPMS, CTM and third-party administrator portal.
  • Serves as an administrative point of contact in the request, coordination, and authorization for community care consults.
  • Works collaboratively with Registered Nurse Care Coordinators, Program Analyst, and other VA Staff and Community Care providers.
  • Receives, handles, and transfer calls appropriately with regard to telephone inquires from numerous sources including patients, other VA staff, and community providers concerning items including but not limited to; authorization terms, appointment status and billing/claims status.
  • Prepares correspondence to be sent to community care providers that includes details about the terms of the authorization, the appointment date and time, and all pertinent clinical data as instructed by the RN.
Work Schedule: Monday to Friday; 8:00 am to 4:30 pm Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases. Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 91468A

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Mobile Medical Assistant

49094 Union City, Michigan 360care

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Job Title

Assist physicians at assigned long term care facilities with audiology, optometry, podiatry care, and behavioral health. Main duties include maintaining clinical records and charts through electronic medical records, care and cleaning of medical equipment, and supporting provider.

Responsibilities

Essential Job Functions:

  • Assist doctor in a prompt and courteous manner.
  • Completes chart prep on scheduled patients prior to every visit.
  • Verifies and maintains current and accurate clinical records, charts and medical history through electronic medical records during patient visits.
  • Assures integrity of all documentation.
  • Maintains current and accurate clinical records and charts through electronic medical records.
  • Completes end of visit reports on the day of visit and shares with management.
  • Provides daily feedback and works in conjunction with branch office to optimize schedule and reporting.
  • Works with staff to coordinate and maintain patient flow during facility visit (may remove socks/shoes, may push wheelchair).
  • Balance and generate daily production reports and provide to manager on day of visit.
  • Accurately posts charges to the appropriate provider in a timely fashion.
  • Works in a medical office capacity provided by the facility.
  • Responsible for all care and cleaning of medical equipment at the end of every visit.
  • Maintains medical supplies inventory by auditing stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Manage resources by preparing supplies with minimum waste or need for duplication.
  • Ensure all medical equipment is working properly by completing preventive maintenance requirements and following manufacturer's instructions.
  • Responsible for clean-up of service area used facility upon departure of visit.
  • Able to multitask, be detail oriented and demonstrate exceptional customer service skills.
  • Strong knowledge of medical terminology.
  • Ensure a positive experience for our patients.
  • Communicate effectively with all patients, family members, providers, faculty, and staff.
  • Provide timely responses to patient inquiries; document conversations in the EMR.
  • Requires travel up to 100% of the time to and from assigned medical facilities.
  • Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
  • Maintains confidentiality of all information; abides with HIPAA, OSHA and PHI guidelines at all times.
  • Reacts positively to change and performs other duties as assigned.
Qualifications

Minimum Qualifications:

  • High School education or GED.
  • Must have own reliable transportation, good driving record and car insurance.
  • Must have completed and passed a two-step Tuberculosis (TB) Skin Test.
  • Good computer skills required.
  • Must have excellent communication skills.
  • Must be able to follow directions and listen to needs of patients and doctors.

Physical Demands:

Requires full range of body motion including manual and finger dexterity and hand-eye coordination. Requires standing, walking, pushing and stooping on a periodic basis. Lifting requirements vary depending upon specialty division hired for (Audiology and Vision: less than 50 pounds, Podiatry: minimal lifting). Must be able to push patients in wheelchair. Requires corrected vision and hearing to a normal range. At times, requires working under stressful conditions or working irregular hours. At times, requires some exposure to communicable diseases or body fluids.

We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.

We are an equal opportunity employer.

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Optometric Technician - Medical Assistant - Bilingual

49016 Battle Creek, Michigan America's Best

Posted 15 days ago

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Job Description

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation - eyewear and eye care - into one excellent experience at a single low price.
For more details about America's Best, visit AmericasBest.com ( .
At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.
The optometric technician is key for keeping patient flow efficient, assisting the optometrist by conducting pre-screenings and testing prior to the Doctor's examination. The valuable vision tests they conduct help the optometrist provide the best care possible. This position does not require optical experience or certification, training provided!
How would you like Sundays off? Yes, every Sunday we're closed!
What would you do? - The Specifics
+ Ensure high quality patient care.
+ Maintain a professional atmosphere and appearance of doctor's office and pretest room.
+ Understand ocular terminology and diseases and know the ocular abbreviations.
+ Explain to the patient the types of preliminary examinations.
+ Complete necessary paperwork and perform testing on patients prior to doctor examination.
+ Promote visual field testing and retinal screenings to eligible patients.
+ Perform exam pre-screening.
+ Review prescriptions and/or patient information carefully and identify special needs. Consult with the optician, Doctor or Retail Management when necessary.
+ Ensure equipment, both Doctor's and pre-test, is properly maintained.
Are you the right fit? - The Suitable Talent
+ Fluent in reading and speaking both English and Spanish.
+ Previous retail/optical experience preferred, but not required.
+ Strong customer service skills.
+ Ability to learn optical knowledge.
+ Able to give instruction in a clear and concise manner to customers.
+ Effective interpersonal skills.
+ Excellent organizational skills.
+ Detailed oriented.
+ Multitasking and time-management skills.
+ Professional attitude and appearance.
Taking care of our people
We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates - including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.
Please see our website to learn more.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
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Certified Medical Assistant 10-hour Shifts/Pediatrics Sign-on Bonus

49014 Battle Creek, Michigan Grace Health

Posted 3 days ago

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Job Description

Certified Medical Assistant

Starting at $19.60 an hour + with experience

Sign-on bonus available up to $1,000 with experience

7:30am to 6:30pm 10-hour shifts, 4 days a week

Grace Health is searching for certified medical assistants to join our pediatrics department! We offer competitive wages based on experience and up to 3 weeks of pto in the first year!

Benefits - medical, vision, dental, life, and disability insurance - 401k match - 8 paid holidays - generous pto accrual - employee wellness program focusing on physical, mental, and financial wellness

Examples of duties: (This list is not all inclusive.)

  1. Obtains accurate patient data
  2. Documents in the medical record
  3. Prepares exam rooms and procedure rooms
  4. Assists provider during exams and procedures
  5. Administers medications, per written order
  6. Provides educational materials to patient/family
  7. Provides explanation of lab results, diagnostic testing results and provider orders to patient/family
  8. Assists with cleaning and stocking of exam rooms and suites
  9. Performs clia waived testing
  10. General office duties, as assigned
  11. Although each position has its own unique duties and responsibilities, please refer to the policy on job descriptions for details that apply to every position.

Requirements - graduation from an accredited medical assisting program and state certification (cma, ccma or rma). - current bcls certification and experience in pediatric primary care preferred

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