13 Medical Technology jobs in Marlborough

Join a Leader in Home Healthcare

At Rotech Healthcare Inc. , we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions , and other home medical equipment, we empower patients to manage their health from the comfort of home.

With hundreds of locations across 45 states, our team delivers high-quality products , exceptional service , and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.

Explore more about our mission and services at Rotech.com.

Drive with Purpose. Deliver Care. Make a Difference.

Are you looking for a driving job that goes beyond the road? Join Rotech Healthcare Inc. as a Patient Service Technician and become a vital part of our mission to improve lives through home-based medical care. In this role, you'll deliver and set up respiratory and durable medical equipment for patients in your local community-providing hands-on support and education that truly matters. In the State of MA this position pays between $22.50/hr. - $25/hr. depending on related experience and location.

• SHIFT: MONDAY - FRIDAY 10:00AM - 6:30PM
• Drive local routes to deliver and set up medical equipment in patients' homes.
• Educate patients and caregivers on safe use and maintenance of respiratory and home medical equipment.
• Maintain and troubleshoot equipment to ensure proper function and patient safety.
• Complete delivery documentation and patient visit reports accurately and on time.
• Keep your assigned company vehicle clean, safe, and ready for service.
• Respond to urgent equipment needs and participate in on-call rotations.
• Ensure compliance with safety protocols and company standards.

• Local routes - be home daily while making a difference
• Mission-driven work - help patients live more comfortably and independently
• Comprehensive training - learn how to safely deliver and support medical equipment
• Competitive pay and benefits - including mileage reimbursement, PTO, and health coverage

Ready to drive with purpose? Apply today and join a team that delivers more than equipment-we deliver care.

Employment is contingent on

• Background investigation (company-wide)
• Drug screen (when applicable for the position )
• Valid driver's license in state of residence with a clean driving record (when applicable for the position)

Required Education and/or Experience

• High school diploma or GED equivalent, required

Preferred Education and/or Experience

• Experience with medical equipment, preferred
• One year of related work experience, preferred
• Medical terminology, preferred

Skills and Competencies

• Accurately perform simple mathematical calculations
• Effectively communicate in English; both oral and written
• Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
• Maintain confidentiality, discretion and caution when handling sensitive information
• Multi-task along with attention to detail
• Self-motivation, organized, time-management and deductive problem solving skills
• Work independently and as part of a team

Machines, Equipment and Technical Abilities

• Email transmission and communication
• Internet navigation and research
• Microsoft applications; Outlook, Word and Excel
• Office equipment; fax machine, copier, printer, phone and computer and/or tablet
• Mechanically inclined for the repair and troubleshooting of equipment
• Successfully demonstrates loading, unloading and proper tie down procedures as per company policy of transported cargo
• Understands use of all applicable home respiratory equipment and supplies

Physical Demands

• Lift and carry office equipment at times
• Requires sitting, walking, standing, talking and listening
• Requires close vision to small print on computer and/or tablet and paperwork
• Requires lifting (minimum of 65 pounds) and transporting of patient equipment
• Requires contact with patients and equipment with potential exposure to contagious pathogens
• Requires driving a company vehicle for the majority of the workday
• Required to comply with Rotech Respiratory Protection & N95 Mask Fit Testing Policy
  • Medical Evaluation and Fit Testing Compliance in a timely manner
  • Annual Recertification
  • Keep face clean-shaven to ensure N95 Mask face-seal protection per OSHA guidelines

At Rotech Healthcare, we believe in taking care of our team so they can take care of our patients. Our comprehensive benefits package is designed to support your health, financial well-being, and professional growth.

• Generous Paid Time Off (PTO) and Paid Holidays
• Overtime Pay for eligible hourly positions
• Bonus & Incentive Opportunities based on performance
• Commission Structure for Account Executives

• Mileage Reimbursement and Company Vehicle Use (when applicable)
• Fixed & Variable Car Reimbursement for Area Managers and Account Executives
• Telephone Reimbursement (when applicable)

• Medical, Prescription, Dental & Vision Insurance
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA) including Dependent Care
• Life Insurance , Disability Coverage , and Accidental Death Protection
• Mental Health Support through Meru Health
• Livongo Programs for Diabetes and High Blood Pressure
• Healthcare Bluebook and Rx Savings Solutions for cost transparency and savings
• Employee Assistance Program (EAP)
• HEPB and TB Vaccinations

• 401(k) Retirement Plan
• Identity Protection and Legal Services Access

• Employee Discount Program
• Employee Recognition Program
• Supportive, Mission-Driven Culture

Make the Right Move-Apply Today!
Our hiring managers actively review applications and reach out to candidates whose experience aligns with the role. Positions remain open for a minimum of 5 days and typically close once a qualified candidate is hired.

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states.

Job Summary

We are seeking a dedicated Customer Service Representative to join our team. In this position, you are responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co-workers, and referral sources as it relates to patient services and third party reimbursement. In the State of MA this position pays between $21/hr. - $25/hr. depending on related experience and location.

Essential Job Duties and Responsibilities

• Assists with updating respiratory grid
• Clears previous day's route and checks all paperwork for accuracy and completeness
• Communicates with patients/clients and referral sources both verbally and in writing to ensure patient/client questions and concerns are processed in a timely manner
• Completes SOPs/CMNs and documents on tracking log
• Complies with all applicable company policies and procedures to meet JCAHO and company standards
• Coordinates all patient information, processes paperwork, including preparation of file for Billing Department, and completes batch reports for UPS deliveries
• Maintains referral log
• Monitors office supplies
• Prepares deposit for location on a weekly basis
• Prepares invoices for next day routes
• Processes paperwork-confirms tickets, inputs new patient set-ups, and assembles charts
• Provides service for all retail/walk-in equipment requests
• Provides technical assistance to customers
• Verifies Medicare, Medicaid, and private insurance coverage information
• Works with outside agencies to resolve customer issues
• May be required to cover on call, drive a company vehicle and make deliveries to patient's homes
• Predictable and regular attendance (arrive to work on time)
• Ability to work cooperatively with others
• Deal politely with patients and referral sources
• Manage several tasks at once
• Performs other duties as assigned

Qualifications

Employment is contingent on Background investigation (company-wide) and Drug screen (when applicable for the position). Valid driver's license in state of residence with a clean driving record (when applicable for the position) required.

Required Education and/or Experience

High school diploma or GED equivalent, required

Preferred Education and/or Experience

Experience with medical equipment, preferred

Experience with medical billing practices and of billing reimbursement, preferred

Experience in medical field and administrative record management, preferred

One year of related work experience, preferred

Medical terminology, preferred

Skills and Competencies

Accurately perform simple mathematical calculations

Effectively communicate in English; both oral and written

Interpret a variety of communications (verbal, non-verbal, written, listening and visual)

Maintain confidentiality, discretion and caution when handling sensitive information

Multi-task along with attention to detail

Self-motivation, organized, time-management and deductive problem solving skills

Work independently and as part of a team

Machines, Equipment and Technical Abilities

Email transmission and communication

Internet navigation and research

Microsoft applications; Outlook, Word and Excel

Office equipment; fax machine, copier, printer, phone and computer and/or tablet

Physical Demands

Lift and carry office equipment at times

Requires lifting (minimum of 35 pounds) and transporting of patient equipment

May be required to cover on call, drive a company vehicle and make deliveries to patient's homes

Requires contact with patients and equipment with potential exposure to contagious pathogens

Requires sitting, walking, standing, talking and listening

Requires close vision to small print on computer and/or tablet and paperwork

Rotech Information

Benefits

Generous paid time off and paid holidays

Overtime pay for non-exempt hourly positions based on business needs

Commission for Account Executives

Fixed and variable rate car reimbursement for Area Managers and Account Executives

Employee discount program

Employee recognition program

Bonus and incentive opportunities

Mileage reimbursement (when applicable for the position)

Telephone reimbursement (when applicable for the position)

EAP

401k

Medical, Prescription, Dental and Vision

HSA and FSA/Dependent Care FSA

Life Insurance, Disability, Accidental death, Identity protection and Legal services

Meru Health Mental health and Mercer SmartConnect Medicare programs

Livongo Diabetes and High Blood Pressure programs

Healthcare Bluebook and RX Savings solutions programs

HEPB and TB vaccinations

Make the Right Move and Submit your Resume Today!

The hiring manager reviews resumes and contacts applicants that have related experience to the applied position.

If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.

Everyone is focused on serving the customer and we do that by collaborating and supporting each other. Associates look forward to coming to work each day. Every associate matters and makes a difference. It is truly a culture like no other. We hope you will join our team! Find out more about our company and culture here.

Our Mobile Medical Equipment Representatives are true frontline heroes. They are proud of their commitment to providing top notch patient care by ensuring medical equipment is sanitary and available when needed. What a time to make an impact in the lives of patients and their families. We are committed to bettering the human condition and are passionate about making a difference. If this aligns with your life's mission and you are looking for a career path in a clinical (hospital) setting, consider joining us!

Our team of dedicated Mobile Medical Equipment Representatives make a positive impact every day by:

• Keeping an inventory of complex and life-saving medical devices
• Sterilizing and bagging medical equipment ensuring it is ready for use when needed by medical professionals
• Verifying the quantities of inventory levels of mobile medical equipment to be delivered

TRIMEDX Offers:

• Tuition reimbursement
• Ongoing training and education
• Growth and promotional opportunities
• Comprehensive benefits package including medical, dental, vision, 401K
• Job opportunities available on a national level
• International volunteer opportunities through the TRIMEDX Foundation
• Positive and meaningful work in a professional healthcare environment

What We Are Looking For:

• High School Diploma or GED
• One year of experience in the health care, clinical engineering, Durable Medical Equipment or similarly situated industries preferred
• Intermediate understanding of medical equipment
• Willing to work flexible hours, including evenings, weekends and holidays, as well as nights and emergency off-hours as required. Overtime may be required.
• Excellent interpersonal and customer service skills and ability to work in high pressure situations. After all, you are working with frontline heroes.
• Ability to lift up to 50 pounds and push / pull a cart that may weigh up to 75 pounds
• Navigate the hospital and find alternative routes as needed
• Ability to use staircase to service various levels of hospital building
• Ability to work in a small space in order to sanitize equipment
• Valid driver's license
• Ability to respond to customer needs quickly and courteously, while reacting professionally in high stress situations
• Basic computer knowledge and the willingness to learn new computer applications

TRIMEDX is an established organization created on the principle of supporting hospital medical equipment service centers with excellence. Today, TRIMEDX is the largest independent medical equipment service provider with locations in over 40 states and 3,000+ employees. We share in a common purpose of serving customers, patients, communities, and each other with equal measures of caring and performance.

Additional Considerations Working in a Hospital Environment:

• Because of the impact you are making, you are needed often at multiple times and places throughout the hospital.
• As an equipment specialist, you may be required to enter a patient's room to deliver or sanitize equipment while medical professionals are taking patient samples

At TRIMEDX, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive. This culture reflects our belief that our people are our foundation, their well-being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth.

TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace.

Who We Are

Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an impact in healthcare and grow your career with Team Agiliti!

Shift: Wednesday-Saturday, 10:00pm-8:30am. $22.00/hr + $.50 shift differential + full benefits.

The Medical Equipment Service and Delivery Driver is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office, including customer delivery and pick-up of medical equipment; processing, cleaning, inspecting, and testing equipment including inventory maintenance.

What You Will Do in This Role

• Safely load, secure, and deliver medical equipment to customers. Retrieves equipment from customer locations, safely transporting the equipment back to the office.
• Educate and engage customers at the time of delivery, keeping customers informed on the features and functionality of the equipment
• Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing, inventory, and regulatory compliance.

What You Need For This Role

• Be 21 years of age or older, with high school diploma or equivalent.
• Hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies.
• Have customer service experience. Prior work experience in hospital setting is helpful.
• Have basic computer skills.
• Be willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
• Be able to lift and/or push up to 75 pounds.
• Be able to stand and walk for long periods of time.
• Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements

You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.

Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.

Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

If you require assistance with your application, please contact

Agiliti

Pay Range for All Locations Listed:

This range represents the low and high ends of the Agiliti pay range for this position. This base pay range information is based on the market locations shown. For sales positions, this range combines the base salary and the target incentive pay. The actual pay offered may vary depending on several factors including geographic location, experience, job-related knowledge, skills, and related factors. Dependent on the position offered, short-term and/or long-term incentives may be provided as part of the compensation. Applicants should apply via Agiliti's internal or external career site.

Who We Are

Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an impact in healthcare and grow your career with Team Agiliti!

Shift: Wednesday-Saturday, 10:00pm-8:30am. $22.00/hr + $.50 shift differential + full benefits.

The Medical Equipment Service and Delivery Driver is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office, including customer delivery and pick-up of medical equipment; processing, cleaning, inspecting, and testing equipment including inventory maintenance.

What You Will Do in This Role

• Safely load, secure, and deliver medical equipment to customers. Retrieves equipment from customer locations, safely transporting the equipment back to the office.

• Educate and engage customers at the time of delivery, keeping customers informed on the features and functionality of the equipment

• Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing, inventory, and regulatory compliance.

What You Need For This Role

• Be 21 years of age or older, with high school diploma or equivalent.

• Hold a current, valid, and unrestricted driver’s license. Must have a safe driving record based on Agiliti policies.

• Have customer service experience. Prior work experience in hospital setting is helpful.

• Have basic computer skills.

• Be willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule.

• Be able to lift and/or push up to 75 pounds.

• Be able to stand and walk for long periods of time.

• Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti’s investigation of such reports. Affirmative Action Policy Statements (

You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.

Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.

Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

If you require assistance with your application, please contact

Primary Job Location:

Marlborough MA Branch

Additional Locations (if applicable):

Job Title:

Customer Service Technician I

Company:

Agiliti

Location City:

Marlborough

Location State:

Massachusetts

Pay Range for All Locations Listed:

$18. 3 - 28.98

This range represents the low and high ends of the Agiliti pay range for this position. This base pay range information is based on the market locations shown. For sales positions, this range combines the base salary and the target incentive pay. The actual pay offered may vary depending on several factors including geographic location, experience, job-related knowledge, skills, and related factors. Dependent on the position offered, short-term and/or long-term incentives may be provided as part of the compensation. Applicants should apply via Agiliti's internal or external career site.

Offering $15.50 - $23.00 per hour.
Lincare is the nation's leading provider of oxygen, durable medical equipment, and clinical respiratory services. We are currently seeking a Delivery Driver to join our growing team, ensuring safe and timely delivery of home medical equipment to our patients, also providing equipment setup and educating patients on the proper use of equipment.
WHY WORK AT LINCARE?
* Culture: An inclusive, open, and friendly environment focused on our employees and their success
* Benefits: Comprehensive benefits package with flexible options to fit individual needs
* Growth: Ample training and development opportunities that foster personal and professional growth
* Incentives: Quarterly safety bonuses and increased compensation for working on-call
JOB FUNCTIONS
* Follow complete patient orientation checklists during delivery and training
* Adhere to assigned routes and schedules
* Abide by all transportation laws and maintain a safe driving record
* Inspect and maintain company-provided delivery vehicle, ensuring safety during the loading and unloading process
* Establish and maintain outstanding relations with patients and internal team members
* Maintain cleanliness and organization of delivery vehicle and warehouse, adhering to all FDA protocols
* Work on-call rotation during evening and weekend hours to address any patient medical emergencies in accordance with company and local policies

• Safely load, secure, and deliver medical equipment to customers. Retrieves equipment from customer locations, safely transporting the equipment back to the office.
• Educate and engage customers at the time of delivery, keeping customers informed on the features and functionality of the equipment
• Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing, inventory, and regulatory compliance.

• Be 21 years of age or older, with high school diploma or equivalent.
• Hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies.
• Have customer service experience. Prior work experience in hospital setting is helpful.
• Have basic computer skills.
• Be willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
• Be able to lift and/or push up to 75 pounds.
• Be able to stand and walk for long periods of time.
• Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.