Healthcare Services Representative I

77588 Pearland, Texas UnitedHealth Group

Posted 1 day ago

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Job Description

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind **Caring. Connecting. Growing together.  **

If you are located in Texas, you will have the flexibility to work remotely* as you take on some tough challenges.

**Primary Responsibilities:**

+ Scheduling appointments in a prompt and courteous manner utilizing a PC

+ Confirming appointments and handling cancellations in a timely, efficient and courteous manner

+ Problem solving for patients utilizing identified resources

+ Providing comprehensive service to facilitate a resolution for any caller request

+ Acquiring and maintaining computer skills to effectively utilize applicable software

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications:**

+ High School diploma or GED from an accredited program

+ 1+ years of experience in a high-volume contact center OR 1+ years of customer service experience

+ Proven excellent customer service and telephone etiquette skills

+ Proven critical thinking skills

+ Proven ability to fluently speak, write and understand the English and language

**Preferred Qualifications:**

+ 2+ years of contact center or customer service experience with PC experience and knowledge of MS Word and Excel

+ Insurance knowledge of HMOs, PPOs, POS EPOs and indemnity plans

+ Proven ability to exercise good judgment in a high-volume contact center while maintaining a professional attitude

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._

_OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._

_OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._
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Director of Clinical Operations - Anatomical Pathology

Houston, Texas Astrix

Posted today

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Job Description

Lead the Future of Pathology! Our Director of Clinical Operations position is a great opportunity that allows you to contribute to improving patients’ quality of life!

We are looking for a sharp and innovative professional that possesses these top skills:

  • Clinical Trial experience
  • Anatomical Pathology experience
  • Lab Management experience operating under CAP/CLIA regulations

Pay: $145k-$200k (DOE)

Type of Job: Direct/Permanent

Location : (100% On-Site- Houston, TX)

At this time, Astrix cannot transfer nor sponsor a work Visa for this position.

Benefits Offered:

  • Medical/dental/vision insurance!
  • Flex Spending, Health Savings Account
  • Life Insurance/STD/LTD
  • 401k and PTO

Director of Clinical Operations Daily Tasks : What you will do:

  • Manage laboratory operations in compliance with CAP/CLIA regulations and GCLP standards
  • Manage clinical trial testing across multiple phases using advanced anatomical pathology biomarker analysis techniques
  • Partner with clinical, administrative, and operational leaders to ensure laboratory services support and advance organizational objectives
  • Assess and implement workflows of LIMS
  • Lead complex technical projects encompassing assay development and validation for on-time and high quality clinical trial studies

Director of Clinical Operations Qualifications/Requirements:

  • M.S. degree (Chemistry, Biology, Clinical Science, or related) Ph.D. preferred
  • Over 5 years of Laboratory Leadership experience in a Pathology setting operating under CAP/CLIA regulations
  • Clinical trial testing experience is required
  • LIMS implementation experience

We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you!

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Director of Clinical Operations - Anatomical Pathology ( {{city}})

77246 Houston, Texas Astrix

Posted 1 day ago

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Job Description

part time

Lead the Future of Pathology! Our Director of Clinical Operations position is a great opportunity that allows you to contribute to improving patients quality of life!


We are looking for a sharp and innovative professional that possesses these top skills:

  • Clinical Trial experience
  • Anatomical Pathology experience
  • Lab Management experience operating under CAP/CLIA regulations


Pay: $145k-$200k (DOE)

Type of Job: Direct/Permanent

Location : (100% On-Site- Houston, TX)


At this time, Astrix cannot transfer nor sponsor a work Visa for this position.


Benefits Offered:

  • Medical/dental/vision insurance!
  • Flex Spending, Health Savings Account
  • Life Insurance/STD/LTD
  • 401k and PTO


Director of Clinical Operations Daily Tasks : What you will do:

  • Manage laboratory operations in compliance with CAP/CLIA regulations and GCLP standards
  • Manage clinical trial testing across multiple phases using advanced anatomical pathology biomarker analysis techniques
  • Partner with clinical, administrative, and operational leaders to ensure laboratory services support and advance organizational objectives
  • Assess and implement workflows of LIMS
  • Lead complex technical projects encompassing assay development and validation for on-time and high quality clinical trial studies


Director of Clinical Operations Qualifications/Requirements:

  • M.S. degree (Chemistry, Biology, Clinical Science, or related) Ph.D. preferred
  • Over 5 years of Laboratory Leadership experience in a Pathology setting operating under CAP/CLIA regulations
  • Clinical trial testing experience is required
  • LIMS implementation experience


We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you!

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