233 Messaging jobs in the United States
Messaging Engineer
Posted 1 day ago
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Job Description
Overview
Messaging Engineer
Chicago, IL – hybrid WFH (2 days~ per week onsite)
The Messenger Engineer role is responsible for the support, engineering and operation of the global messaging infrastructure and mobile device management platforms. Resolve complex technical issues related to system availability, performance, and end-user experience. Provide direct support to other infrastructure and application teams as it relates to messaging and mobility as well as third-level support for end-users. Manage escalation of issues to other third-level support teams and vendors. Proactively monitor systems for stability and performance issues and perform regular reporting of system metrics for capacity planning purposes. Participates in the implementation and delivery of messaging projects.
- Monitor user support requests escalations to the team by email, phone or our IT Service Management system. Triag e, investigate and address issues identified.
- Work with staff to escalate and resolve issues, which may include direct interaction with outside vendors.
- Provide timely feedback to the end user on the status of their issue or request.
- Seek, and deliver on, opportunities to drive change and innovation, evolving the infrastructure and end user experience towards best-in-class from a functionality, supportability, reliability, and availability standpoint.
- Document and communicate platform standards to other IT groups.
- Work in conjunction with the Architecture team and provide input into the overall strategy for messaging and mobile technologies.
- Provide subject matter expertise and support assistance for projects seeking to leverage the messaging and mobile computing environment.
- Coordinate and execute production changes related to operations and project activities. Document and record implementation steps for future reference.
- Understand and remain current on messaging and mobile device technologies and trends.
- Collaborate with Security Governance and Security Operations to ensure email and mobile device security is maintained.
- Work with new software technologies and be able to understand and learn the new technologies as needed or delegated by manager.
- Perform monthly maintenance during designated weekend maintenance periods.
- Participate in rotating on-call schedule.
- Strong understanding of mobile device management (MDM) platforms
- VMware Workspace One UEM, Intune, and/or BlackBerry UEM would be preferred
- Strong experience with Exchange 2016/2019
- Microsoft 365 (Exchange Online and Teams) experience
- Strong experience with Email archive systems, SMTP, Proofpoint and other messaging products.
- Strong understanding of Active Directory and Microsoft Windows 2016/2019 Server.
- Understanding of unified communication technologies including Skype for Business.
- Experience with PowerShell scripting and automation techniques in a Windows environment.
- Microsoft Exchange
- Microsoft Outlook
- Microsoft Skype for Business
- Microsoft Active Directory
- Proofpoint
- Capax EAS Archive
- Workshare Protect
- Microsoft Windows Server
- VMware Workspace One UEM (AirWatch)
- Microsoft Intune
- Microsoft 365 (Exchange Online and Teams)
- Apple iPhones/iPads
- BlackBerry Enterprise Server & BlackBerry Work for iOS
- CodeTwo Exchange Rules Pro
- Staffbase/Bananatag Email
- Trend Scanmail for Exchange
- GSX and SCOM Monitoring Software
- Progress MOVEit Transfer
Messaging Engineer
Posted 3 days ago
Job Viewed
Job Description
Delivery Manager – LATAM, West & Southern California | IT Recruitment | Client Success | Talent Delivery
Duration: 3-6 Months CTH
Location: Hybrid, 2 days a week on-site.
Preferred locations: Dallas, TX; Walnut Creek, CA; Sacramento, CA; Houston, TX.
There is a Sr. Messaging engineer on the team already. They need this resource to jump in rather quickly.
Need to be a good culture fit; clear communication and upbeat personality.
Required experience:
- Exchange Online
- Purview
- Intune - Specifically MDM
- Understand how to troubleshoot mail flow
The Messaging Engineer shall be responsible for the following tasks:
- Architect, monitor, and fine-tune Microsoft Exchange Online infrastructure for peak performance.
- Solid understanding of Microsoft Purview, particularly data cataloging, data classification, and compliance management; integrate Purview with messaging platforms to ensure data security and governance.
- Guarantee a robust, secure, and accessible electronic messaging ecosystem.
- Deploy, configure, and resolve issues for Exchange servers within a hybrid setup.
- Address message delivery and security challenges within our messaging solutions.
- Craft and execute PowerShell scripts to streamline administrative tasks.
- Transition on-premises Public Folders, Shared mailboxes, and distribution groups to Exchange Online or M365 Groups.
- Offer expert-level support for email or mobile-related queries from end-users.
- Work in tandem with the Applications Support team to resolve email and mobile device concerns.
- Conduct regular patching and updates to ensure messaging servers are up-to-date.
- Design and manage disaster recovery protocols for messaging systems.
- Mid-Senior level
- Full-time
- Other
- Software Development
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#J-18808-LjbffrSenior Messaging Engineer
Posted 3 days ago
Job Viewed
Job Description
Chicago, IL – WFH 3 days/week, onsite 2 days/week in the loop
Summary
The Senior Messaging Engineer is responsible for operational support of and project initiatives for the global enterprise messaging environment, where you'll join a team of 4 engineers (you'll be the 5th). This position/team provides maintenance, support, and enhancements of the messaging systems including M365, Exchange, Outlook, Proofpoint, MDM Solutions, Email archiving, Active Directory, Azure AD and Application Performance Management.
What you'll be doing
- Serve as subject matter expert for email client software such as Microsoft Office 365
- Professionally coordinate, collaborate with and assist Customer Support (Tier 1 and Tier 2) personnel with messaging related incidents
- Interface and coordinate with third-party software vendors as needed to achieve timely resolution of business impacting problems
- Provide recommendations on optimizing the performance of system environment, including security best practices, reconfiguration, maintenance and/or upgrades
- Train engineers and support specialist on operating and supporting messaging solutions
- Manage mail gateway systems
- Adapt communication content, message, and terminology based on audience expressing ideas in a succinct manner using plain language
- Monitor and analyze messaging to ensure 99.9% uptime
- Document system uptime and usage metrics
- Provide 24x7 On-Call support on a rotating basis
Skills we're seeking
- 7+ years of experience with Messaging Engineering experience
- Must have strong Exchange experience
- Must have strong ProofPoint experience
- Must have strong Active Directory experience
- Must have M365 experience
Nice to haves
- MDM experience
- Azure AD experience
- Bachelor's Degree, preferably in an IT related field
- Relevant certifications
Messaging(Kafka) Engineer
Posted 1 day ago
Job Viewed
Job Description
Dallas/Tampa/New Jersey - onsite
Key Responsibilities:
Design and implement scalable, secure, and high-throughput messaging solutions using Confluent Kafka , Google Pub/Sub Lite , and Azure Service Bus .
Develop and maintain Kafka topics, schemas, producers, and consumers to support real-time data pipelines and event-driven architectures.
Collaborate with engineering, DevOps, and product teams to integrate messaging systems into cloud-native microservices and blockchain-based platforms.
Ensure message durability, ordering, and replayability for financial transactions, including those related to corporate actions and collateral lifecycle events.
Monitor and tune messaging infrastructure for performance, reliability, and compliance with regulatory requirements.
Contribute to the development of internal standards and best practices for messaging and data streaming across hybrid cloud environments.
Technical skills:
5+ years of experience in distributed systems engineering with a focus on messaging and event streaming.
Deep expertise in Confluent Kafka (including Schema Registry, Connect, and KSQL), with hands-on experience in production environments.
Experience with Google Pub/Sub Lite and Azure Service Bus, including hybrid integration patterns.
Proficiency in Java, Python, or Scala for building Kafka clients and stream processors.
Familiarity with Kubernetes, Terraform, and CI/CD pipelines for infrastructure automation
Director, Mobile Messaging
Posted 2 days ago
Job Viewed
Job Description
Press Tab to Move to Skip to Content Link
Job ID:
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Marketing
Remote Eligible: Hybrid Schedule
Company Overview:
At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty .
The Opportunity:
Join Sephora's dynamic Retention Marketing team and play a key role in shaping how we connect with millions of beauty lovers across the US! We're the mastermind behind Sephora's owned-outbound channels – think email, app push notifications, SMS, and even direct mail – crafting campaigns that drive significant omni-channel sales and build lasting loyalty.
Our mission? To be our clients' ultimate Beauty BFF. We strive to anticipate their needs and deliver personalized, engaging experiences through every channel. As a team, we're:
- Client-Centric: Deeply understanding our clients and their unique preferences.
- Channel Experts: Mastering the nuances of each channel to deliver impactful messages.
- Experience Innovators: Constantly exploring new ways to surprise and delight, from personalized recommendations to new engaging experiences.
We collaborate closely with external vendors and leverage Sephora's cutting-edge internal capabilities to create campaigns that span broadcast, triggered, and transactional messaging. If you're a data-driven and tech-savvy marketer with a passion for beauty and a knack for crafting compelling campaigns, we want to hear from you!
In this role you will lead mobile messaging marketing channels and operations. Channels include mobile messaging on Sephora properties, including app push and SMS and ideating the next phase of mobile messaging to ensure a seamless client experience and to meet primary KPIs. Reporting to the Senior Director of Retention Marketing, you will work closely with internal and external partners delivering results that are highly visible and critical to revenue & traffic for Sephora. You’ll be part of a high-performing Digital Marketing center of excellence, partnering with your teammates that own email programs, and other digital marketing channels.In addition, you will:
- Develop the strategy & vision for mobile messaging, prioritizing initiatives for team across all channels and innovating on new channels and/or experiences
- Drive mobile messaging performance including lead forecasting and planning of Mobile Messaging business to ensure comps and sales goals are met
- Lead and develop team of ~7 employees with a focus on coaching, developing & retaining high performing talent
- Ensure overall calendar planning hits both Sephora revenue goals while also balancing a holistic view of client touchpoints
- Ensure Product | Tech requests are properly prioritized
- Ensure client journey work strategies are actionable
- Ensure testing opportunities are prioritized and executed
- Closely partner with Marketing Effectiveness to define and prioritize analytical project roadmap in support of growth and health of Mobile Messaging channels
- Interpret campaign, channel, and client data to inform planning and personalization strategies
- Build strong cross functional relationships with key business partners including Tech, Merchants, Promo, Loyalty, CRM, Analytics, Client Experience and other digital marketing channels to socialize channel strategy, priorities, and goals to ensure cross-functional alignment and effective performance management
- Execute on strategic plan to pilot new channels and scale successful channels, partnering with Product Management, IT, and vendors.
- Work with cross-functional teams to grow file size and health, including SMS optins, SMS fraud, App Push opt-ins, App Location opt-ins
- Lead end-to-end execution of mobile messaging campaigns, including all aspects of campaign production, from setup, proofing, testing and QA, to deployment of campaigns and ensure flawless execution
- Keep a strong pulse on mobile messaging & industry trends and innovation
- Lead and support important/strategic initiatives such as Budgeting process, and Operating Committee performance updates, and special projects
We’re looking for a strong strategic leader with:
- 10+ years of digital marketing expertise, with a proven track record in mobile marketing and driving channel revenue.
- 6+ years of d eep understanding of mobile landscape, best practices (e.g., segmentation, personalization, performing content), emerging technologies, and a finger on the pulse of industry trends.
- Experience Managing a team
- Strategic thinker with strong analytical, data interpretation, and problem-solving skills.
- Embrace and lead through change for self and team, and open-minded in art of the possible
- Passion for data-driven decision-making to drive performance and optimize client experience.
- Proven ability to lead, develop, and inspire high-performing teams.
- Exceptional communication, collaboration, and stakeholder management skills.
- Experience with multi-channel engagement / mobile marketing platforms and technologies (e.g., Braze, Airship, etc.)
- Experience with driving operational efficiencies and ensuring flawless execution of campaigns
- Passion for exploring/embracing/adopting new emerging technologies and how marketing technologies may evolve
- Experience developing presentations and presenting to senior executive stakeholders.
- High proficiency of Microsoft applications (Excel, Word, PowerPoint), Smartsheets, Adobe Analytics #LI-AZ1
The annual base salary range for this position is $174,675.00- $195,225.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.
While at Sephora, you’ll enjoy…
- The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.
- The learning . We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
- The culture . As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.
You can unleash your creativity , because we’ve got disruptive spirit. You can learn and evolve , because we empower you to be your best. You can be yourself , because you are what sets us apart. This , is the future of beauty. Reimagine your future, at Sephora.
Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
#J-18808-LjbffrDirector, Mobile Messaging
Posted 3 days ago
Job Viewed
Job Description
Press Tab to Move to Skip to Content Link
Job ID:
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Marketing
Remote Eligible: Hybrid Schedule
Company Overview:
At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty .
The Opportunity:
Join Sephora's dynamic Retention Marketing team and play a key role in shaping how we connect with millions of beauty lovers across the US! We're the mastermind behind Sephora's owned-outbound channels – think email, app push notifications, SMS, and even direct mail – crafting campaigns that drive significant omni-channel sales and build lasting loyalty.
Our mission? To be our clients' ultimate Beauty BFF. We strive to anticipate their needs and deliver personalized, engaging experiences through every channel. As a team, we're:
- Client-Centric: Deeply understanding our clients and their unique preferences.
- Channel Experts: Mastering the nuances of each channel to deliver impactful messages.
- Experience Innovators: Constantly exploring new ways to surprise and delight, from personalized recommendations to new engaging experiences.
We collaborate closely with external vendors and leverage Sephora's cutting-edge internal capabilities to create campaigns that span broadcast, triggered, and transactional messaging. If you're a data-driven and tech-savvy marketer with a passion for beauty and a knack for crafting compelling campaigns, we want to hear from you!
In this role you will lead mobile messaging marketing channels and operations. Channels include mobile messaging on Sephora properties, including app push and SMS and ideating the next phase of mobile messaging to ensure a seamless client experience and to meet primary KPIs. Reporting to the Senior Director of Retention Marketing, you will work closely with internal and external partners delivering results that are highly visible and critical to revenue & traffic for Sephora. You’ll be part of a high-performing Digital Marketing center of excellence, partnering with your teammates that own email programs, and other digital marketing channels.In addition, you will:
- Develop the strategy & vision for mobile messaging, prioritizing initiatives for team across all channels and innovating on new channels and/or experiences
- Drive mobile messaging performance including lead forecasting and planning of Mobile Messaging business to ensure comps and sales goals are met
- Lead and develop team of ~7 employees with a focus on coaching, developing & retaining high performing talent
- Ensure overall calendar planning hits both Sephora revenue goals while also balancing a holistic view of client touchpoints
- Ensure Product | Tech requests are properly prioritized
- Ensure client journey work strategies are actionable
- Ensure testing opportunities are prioritized and executed
- Closely partner with Marketing Effectiveness to define and prioritize analytical project roadmap in support of growth and health of Mobile Messaging channels
- Interpret campaign, channel, and client data to inform planning and personalization strategies
- Build strong cross functional relationships with key business partners including Tech, Merchants, Promo, Loyalty, CRM, Analytics, Client Experience and other digital marketing channels to socialize channel strategy, priorities, and goals to ensure cross-functional alignment and effective performance management
- Execute on strategic plan to pilot new channels and scale successful channels, partnering with Product Management, IT, and vendors.
- Work with cross-functional teams to grow file size and health, including SMS optins, SMS fraud, App Push opt-ins, App Location opt-ins
- Lead end-to-end execution of mobile messaging campaigns, including all aspects of campaign production, from setup, proofing, testing and QA, to deployment of campaigns and ensure flawless execution
- Keep a strong pulse on mobile messaging & industry trends and innovation
- Lead and support important/strategic initiatives such as Budgeting process, and Operating Committee performance updates, and special projects
We’re looking for a strong strategic leader with:
- 10+ years of digital marketing expertise, with a proven track record in mobile marketing and driving channel revenue.
- 6+ years of d eep understanding of mobile landscape, best practices (e.g., segmentation, personalization, performing content), emerging technologies, and a finger on the pulse of industry trends.
- Experience Managing a team
- Strategic thinker with strong analytical, data interpretation, and problem-solving skills.
- Embrace and lead through change for self and team, and open-minded in art of the possible
- Passion for data-driven decision-making to drive performance and optimize client experience.
- Proven ability to lead, develop, and inspire high-performing teams.
- Exceptional communication, collaboration, and stakeholder management skills.
- Experience with multi-channel engagement / mobile marketing platforms and technologies (e.g., Braze, Airship, etc.)
- Experience with driving operational efficiencies and ensuring flawless execution of campaigns
- Passion for exploring/embracing/adopting new emerging technologies and how marketing technologies may evolve
- Experience developing presentations and presenting to senior executive stakeholders.
- High proficiency of Microsoft applications (Excel, Word, PowerPoint), Smartsheets, Adobe Analytics #LI-AZ1
The annual base salary range for this position is $174,675.00- $195,225.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.
While at Sephora, you’ll enjoy…
- The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.
- The learning . We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
- The culture . As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.
You can unleash your creativity , because we’ve got disruptive spirit. You can learn and evolve , because we empower you to be your best. You can be yourself , because you are what sets us apart. This , is the future of beauty. Reimagine your future, at Sephora.
Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
#J-18808-LjbffrBusiness Messaging Strategist
Posted 3 days ago
Job Viewed
Job Description
Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
Run the narrative engine for North America Visa Direct (NAVD) and turn strategy into stories that influence leaders, clients, and outcomes. This role blends messaging strategy, executive-ready content, and operational rigor.
We’re looking for a strategic thinker and strong program manager with a knack for storytelling who can drive a cohesive NAVD messaging strategy, partner with senior leaders, and serve as a conduit across teams. You thrive on the craft: publish crisp messages, learn the product, execute with excellence, and continuously improve to advance NAVD’s goals.
You’re a product learner at heart, ramping fast on Visa Direct and how it works, where it wins, and why it’s different—so every narrative is grounded in real value and client solutions.
The role reports to the NAVD Chief of Staff and part of the Business Strategy & Revenue Management Office, comprised of payments professionals with strong critical thinking and problem-solving skills dedicated to achieving our high growth goals for Visa Direct.
Duties and Responsibilities
- Messaging Strategy: Support the development and implementation of messaging strategies to communicate the value and benefits of Visa Direct to clients. This includes crafting key messages, selecting appropriate communication channels, and measuring the success of the strategy.
- Executive Content Management: Assist in the creation and management of content for executive presentations and other high-level communications. This involves working closely with senior leadership to ensure that all content is accurate, engaging, and aligned with NAVD’s messaging.
- Narrative Conduit: Help serve as a central point for NAVD messaging strategy, supporting Investor Relations (IR) proposals, executive talking points, and other cross-functional needs.
- Key Event Planning and Management: Coordinate and manage NAVD presence in large-scale events, for select conferences and client meetings. This includes handling logistics, managing content delivery, coordinating across teams, and ensuring that all events run smoothly and meet the NAVD objectives.
- Priority Client Follow Ups: Keep Visa accountable by tracking priority client follow-ups from executive discussions by setting clear owners, deadlines, and SLAs and providing regular status/risk updates to leadership.
- NAVD All-Hands: Lead end-to-end planning and execution of monthly NAVD All-Hands. Developing agenda, managing presentation, speaker coordination, logistics, and post-event feedback to align objectives, reinforce key messages, and drive engagement.
- Weekly Management Updates: Take charge of preparing and distributing weekly management bulletin that highlight key updates, achievements, and areas of focus for the team.
- This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications
Basic Qualifications
- 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
Preferred Qualifications
- 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
- 3+ years of experience in client-facing roles or internal marketing, communications, business development or other similar roles
- Payments industry experience preferred
- Excellent communication and presentation skills
- Proactive self-starter who takes ownership of their own learning and success
- Strong organizational skills and attention to detail
- Strong team player, self-motivated and the ability to work independently at coordinating cross-functional activities, obtain buy-in and elevate issues at critical junctures appropriately
Additional Information
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 153,900.00 to 223,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
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Business Messaging Strategist
Posted 3 days ago
Job Viewed
Job Description
Overview
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job DescriptionRun the narrative engine for North America Visa Direct (NAVD) and turn strategy into stories that influence leaders, clients, and outcomes. This role blends messaging strategy, executive-ready content, and operational rigor.
We're looking for a strategic thinker and strong program manager with a knack for storytelling who can drive a cohesive NAVD messaging strategy, partner with senior leaders, and serve as a conduit across teams. You thrive on the craft: publish crisp messages, learn the product, execute with excellence, and continuously improve to advance NAVD's goals.
You're a product learner at heart, ramping fast on Visa Direct and how it works, where it wins, and why it's different-so every narrative is grounded in real value and client solutions.
The role reports to the NAVD Chief of Staff and part of the Business Strategy & Revenue Management Office, comprised of payments professionals with strong critical thinking and problem-solving skills dedicated to achieving our high growth goals for Visa Direct.
Duties and Responsibilities- Messaging Strategy: Support the development and implementation of messaging strategies to communicate the value and benefits of Visa Direct to clients. This includes crafting key messages, selecting appropriate communication channels, and measuring the success of the strategy.
- Executive Content Management: Assist in the creation and management of content for executive presentations and other high-level communications. This involves working closely with senior leadership to ensure that all content is accurate, engaging, and aligned with NAVD's messaging.
- Narrative Conduit: Help serve as a central point for NAVD messaging strategy, supporting Investor Relations (IR) proposals, executive talking points, and other cross-functional needs.
- Key Event Planning and Management: Coordinate and manage NAVD presence in large-scale events, for select conferences and client meetings. This includes handling logistics, managing content delivery, coordinating across teams, and ensuring that all events run smoothly and meet the NAVD objectives.
- Priority Client Follow Ups: Keep Visa accountable by tracking priority client follow-ups from executive discussions by setting clear owners, deadlines, and SLAs and providing regular status/risk updates to leadership.
- NAVD All-Hands: Lead end-to-end planning and execution of monthly NAVD All-Hands. Developing agenda, managing presentation, speaker coordination, logistics, and post-event feedback to align objectives, reinforce key messages, and drive engagement.
- Weekly Management Updates: Take charge of preparing and distributing weekly management bulletin that highlight key updates, achievements, and areas of focus for the team.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
QualificationsBasic Qualifications
- 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
Preferred Qualifications
- 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
- 3+ years of experience in client-facing roles or internal marketing, communications, business development or other similar roles
- Payments industry experience preferred
- Excellent communication and presentation skills
- Proactive self-starter who takes ownership of their own learning and success
- Strong organizational skills and attention to detail
- Strong team player, self-motivated and the ability to work independently at coordinating cross-functional activities, obtain buy-in and elevate issues at critical junctures appropriately
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 153,900.00 to 223,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
#J-18808-LjbffrSMS Messaging Associate
Posted 1 day ago
Job Viewed
Job Description
Launch Potato is a digital media company with a portfolio of brands and technologies. As The Discovery and Conversion Company, Launch Potato's mission is to be the most innovative, tech-enabled media company connecting consumers to the world's leading brands.
The company is headquartered in vibrant downtown Delray Beach, Florida, with a unique international team across over a dozen countries. Launch Potato's success comes from a diverse, energetic culture and a high-performing, entrepreneurial team.
Base salary: $60,000 to $70,000 per year, paid semi-monthly
Must have:
- Experience in SMS marketing platforms such as Attentive, Postscript, or Klaviyo with a proven ability to build, deploy, and optimize SMS campaigns
- Understanding of key direct response metrics: CTR, conversion rate, ROI/margin; data-driven mindset
- Detail-oriented with strong execution and QA skills across multiple messages, offers, and flows
- Creative thinker with the ability to test, iterate, and learn from results quickly
- Strong verbal and written communication skills; collaborative, coachable, and ready to work on-site at our HQ in Delray Beach, FL
Experience:
Minimum 12 years of experience in digital marketing, lifecycle marketing, or SMS campaign execution in a performance-driven or eCommerce setting
Your role:
Increase revenue and margin by managing and optimizing SMS and push messaging campaigns across high-impact brands, driving measurable results through performance-focused experimentation.
Outcomes (Performance Expectations):
- Own end-to-end execution of SMS and push messaging campaigns across BlissXO, SmarterAuto, and Prizes & Games, ensuring flawless QA and on-time delivery
- Audit and enhance onboarding flows to improve user engagement and conversion across SMS brands
- Grow performance metrics across all managed channels through data-backed experimentation and iteration
- Deliver clear, actionable performance reporting for campaigns and flows, including CTR, revenue, unsubscribe rate, and margin
- Contribute to knowledge-sharing and documentation of best practices across the Messaging team
Competencies:
- Execution Excellence: Strong ownership mindset with a bias toward action and rigorous attention to detail across campaigns
- Analytical Thinking: Makes decisions rooted in performance data and ROI; seeks out insights from A/B testing and audience behavior
- Collaboration & Communication: Operates as part of a highly collaborative team, proactively communicates and supports peers
- Curiosity & Growth: Demonstrates interest in digital marketing trends and a drive to continuously improve messaging strategies
- Sense of Urgency: Understands the time-sensitive nature of direct response and works quickly without sacrificing accuracy
Total compensation:
Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato's Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments.
Want to make your impact in a profitable, high-growth company? Apply now!
Since day one, we've been committed to having a diverse, inclusive team and culture. We are proud to be an Equal Employment Opportunity company. We value diversity, equity, and inclusion.
We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Senior Product Manager, Messaging
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Job Description
BOX Box (NYSE: BOX) is the leader in Intelligent Content Management. Our platform enables organizations to collaborate, manage the content lifecycle, secure critical information, and transform business workflows with enterprise AI. Box helps companies thrive in the AI-first era of business. Founded in 2005, Box works with global organizations and is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will help drive our platform forward. Content powers how we work: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to content management and transform workflows across customer organizations. With AI and enterprise content, Box is at the forefront of a major shift in how the world works together.
WHY BOX NEEDS YOUBox is building the messaging and eventing backbone that powers our products and enables customers to integrate, automate, and scale on our platform. We’re looking for a Technical Product Manager to improve system efficiency, evolve internal eventing and signaling capabilities, and expose the right features externally. Your work will support new products built on Box, such as extract and workflow, while reducing costs and redundancy across the product infrastructure.
You will partner with engineering teams in Redwood City and Poland and with our architecture group to define the roadmap, shape implementation, and deliver measurable platform outcomes. If you enjoy tackling complex stacks, aligning diverse stakeholders, and shipping changes that improve performance, this role is for you.
WHAT YOU’LL DO- Own the roadmap for messaging, signaling, and asynchronous processing across internal and external use cases.
- Lead product discovery with internal consumer teams; translate requirements into clear specs, backlogs, and success metrics.
- Drive efficiency initiatives to reduce redundant data transfer and optimize compute usage with measurable impact.
- Partner with architects and engineering to make sound implementation decisions and deliver high-quality releases.
- Establish instrumentation, baselines, and reporting for platform performance, adoption, and reliability.
- Enable responsible externalization of eventing capabilities, including developer-facing documentation and guardrails.
- Coordinate cross-site execution (Redwood City, Poland), remove blockers, and keep stakeholders aligned on progress and trade-offs.
- Communicate vision and outcomes clearly to leadership and partner teams.
- 5+ years in product management with experience on platform/infrastructure or large-scale distributed systems.
- Proven track record driving system efficiency (e.g., compute optimization, reducing data transfer, improving signaling) with quantified results.
- Comfortable engaging in technical discussions on messaging/event-driven architecture and asynchronous processing.
- Strong stakeholder management and the ability to influence across teams and geographies.
- Excellent written and verbal communication with crisp specs, prioritization, and metrics-driven decision-making.
- Bias toward implementation details and partnering deeply with engineering and architects.
- Experience working with globally distributed teams; able to manage time zones and handoffs.
- Nice to have: Background in consulting or enterprise platforms; familiarity with pub/sub systems, streaming pipelines, and any prior development experience.
Box lives its values, with community and in-person collaboration as a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and our culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, products, customers, and the world. We encourage you to apply even if you do not meet every listed requirement.
EQUAL OPPORTUNITYWe are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or other protected characteristics. We are committed to inclusiveness and ensuring fair interview experiences.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please contact us. Reasonable accommodations may include scheduling adjustments, document dictation, and more.
United States Pay Range: $175,500 — $219,500 USD.
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